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class="et_mobile_nav_menu"> <div class="mobile_nav closed"> <span class="mobile_menu_bar"></span> </div> </div> </div> <div class="et_pb_menu__search-container et_pb_menu__search-container--disabled"> <div class="et_pb_menu__search"> <form role="search" method="get" class="et_pb_menu__search-form" action="https://dufercoenergia.com/en/home-page/"> <input type="search" class="et_pb_menu__search-input" placeholder="Search …" name="s" title="Search for:" /> </form> <button type="button" class="et_pb_menu__icon et_pb_menu__close-search-button" alt="chiudi ricerca" aria-label="chiudi ricerca"></button> </div> </div> </div> </div> </div> </div> </div> </div> </header> <div id="et-main-area"> <div id="main-content"> <article id="post-66609" class="post-66609 page type-page status-publish has-post-thumbnail hentry"> <div class="entry-content"> <div class="et-l et-l--post"> <div class="et_builder_inner_content et_pb_gutters3"><div class="et_pb_section et_pb_section_0 et_section_regular" > <div class="et_pb_row et_pb_row_0"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h1>VULNERABILITY PROTECTION</h1></div> </div><div class="et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p>PROTECTION SERVICE AND CONTRACTUAL FORMS</p></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_0 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_1"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p>Below you will find the contractual documents and economic conditions that are applied to the gas vulnerability protection service, reserved for customers who meet the <a href="https://dufercoenergia.com/en/documents/#vulnerability">vulnerability requirements</a>. Completed and signed documentation must be sent, attaching a copy of your identity card, to <a href="mailto:clienti@dufercoenergia.com">clienti@dufercoenergia.com</a>. You can contact at the same address to request more information.</p></div> </div> </div> </div><div class="et_pb_row et_pb_row_2"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_2 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><ul> <li><a href="/wp-content/uploads/2023/12/RDF_DomesticoGas_012024_Vulnerabili.pdf">RDF and General Terms and Conditions Vulnerability Protection Service</a></li> <li><a href="/wp-content/uploads/2024/11/GAS_SERVIZIO_DI_TUTELA_DELLA_VULNERABILITA_GAS_DOMESTICO.pdf">Technical Economic Conditions – Gas Vulnerability Service</a></li> <li><a href="https://dufercoenergia.com/wp-content/uploads/2024/01/autocertificazione_vulnerabilita_gas.pdf">Vulnerability self-certification form</a></li> <li><a href="/wp-content/uploads/2023/12/Modulo-reclami-GAS-domestici-vulnerabili.pdf">Complaints Form – Protection of Vulnerability</a></li> <li><a href="/wp-content/uploads/2023/12/Modulo-reclami-importi-anomali-GAS-tutela-vulnerabili.pdf">Gas Anomalous Amounts Complaints Form – Protection of Vulnerability</a></li> <li><a href="https://condizioni-vulnerabilita.dufercoenergia.com/">Economic Conditions – Gas Vulnerability Service</a></li> </ul></div> </div> </div> </div> </div> </div> </div> </div> </article> </div> <script nitro-exclude> document.cookie = 'nitroCachedPage=' + (!window.NITROPACK_STATE ? 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et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_6_tb_footer et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>CUSTOMER SERVICE</h2> <p><strong>Customers Toll-Free</strong> <strong>800.93.93.00</strong><br />Active from Monday to Friday <br />08:00 AM to 08:00 PM</p></div> </div><div class="et_pb_with_border et_pb_module et_pb_text et_pb_text_7_tb_footer et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><p><strong>Buildings Toll-Free Number</strong> <strong>800.94.94.22</strong><br />Active from Monday to Friday <br />9:00 AM to 6:00 PM</p></div> </div> </div> </div> </div><div class="et_pb_section et_pb_section_2_tb_footer hide-it et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_2_tb_footer"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_6_tb_footer et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_accordion 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class="et_pb_toggle_title">ASSISTENZA CLIENTI</h3> <div class="et_pb_toggle_content clearfix"><p><strong>Numero verde Clienti</strong> <strong>800.93.93.00</strong><br />Attivo dal lunedì al venerdì<br />dalle 08:00 alle 20:00</p> <p><strong>Numero verde Condomini</strong> <strong>800.94.94.22</strong><br />Attivo dal lunedì al venerdì<br />dalle 09:00 alle 18:00</p></div> </div> </div><ul class="et_pb_module et_pb_social_media_follow et_pb_social_media_follow_2_tb_footer clearfix et_pb_bg_layout_light"> <li class='et_pb_social_media_follow_network_8_tb_footer et_pb_social_icon et_pb_social_network_link et-social-facebook'><a href='https://www.facebook.com/DufercoEnergia/' class='icon et_pb_with_border' title='Follow on Facebook' target="_blank"><span class='et_pb_social_media_follow_network_name' aria-hidden='true' >Follow</span></a></li><li class='et_pb_social_media_follow_network_9_tb_footer et_pb_social_icon et_pb_social_network_link et-social-linkedin'><a 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