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href="https://mypcls.org/get-started/" title="Get Started"><span itemprop="name">Get Started</span></a><span itemprop="position" class="hidden">2</span></span></span> <span class="sep">/</span> <span itemscope="itemscope" itemtype="https://schema.org/BreadcrumbList" ><span itemscope="itemscope" itemtype="https://schema.org/ListItem" itemprop="itemListElement" ><a itemprop="url" href="https://mypcls.org/get-started/serving-you/" title="Serving You"><span itemprop="name">Serving You</span></a><span itemprop="position" class="hidden">3</span></span></span> <span class="sep">/</span> <span itemscope="itemscope" itemtype="https://schema.org/BreadcrumbList" ><span itemscope="itemscope" itemtype="https://schema.org/ListItem" itemprop="itemListElement" ><a itemprop="url" href="https://mypcls.org/get-started/serving-you/outreach-services/" title="Outreach Services"><span itemprop="name">Outreach Services</span></a><span itemprop="position" class="hidden">4</span></span></span> <span class="sep">/</span> <span class="trail-end">Library Curbside</span></div></div></div></div><div id='av_section_1' class='avia-section av-l5bm7yh3-d444bea8b29c2e4117a9b4e9ca78df3b main_color avia-section-no-padding avia-no-border-styling avia-builder-el-0 avia-builder-el-no-sibling cont-row avia-bg-style-scroll container_wrap fullsize' ><div class='container av-section-cont-open' ><main role="main" itemprop="mainContentOfPage" class='template-page content av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-704'><div class='entry-content-wrapper clearfix'> <div class='flex_column av-l5cvd2c2-14d7e848237783de4d74a2e4923e4a43 av_one_third avia-builder-el-1 el_before_av_two_third avia-builder-el-first hero-image-one-third role-img first no_margin flex_column_div ' aria-label='Masked librarian takes a bag of books to a Library Curbside customer' ></div><div class='flex_column av-l5cwhwzd-9edb7148e206bb0fe61899889c41e016 av_two_third avia-builder-el-2 el_after_av_one_third el_before_av_one_full hero-text-two-thirds steam-logo-col center-on-small vertical-center no_margin flex_column_div ' ><div class='av-special-heading av-l5ir4fo2-ea0a1a3d2235669e8a296c96de8ee409 av-special-heading-h3 custom-color-heading blockquote modern-quote avia-builder-el-3 avia-builder-el-no-sibling small-on-small av-inherit-size'><h3 class='av-special-heading-tag ' itemprop="headline" >Use Library Curbside for a quick trip to your library.</h3><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div></div><div class='flex_column av-60bbwo-2583522f4fa54bd23f9c690fd52ca187 av_one_full avia-builder-el-4 el_after_av_two_third el_before_av_button first flex_column_div column-top-margin' ><section class='av_textblock_section av-l9hfkdd1-c23cdf3037dc5b667afaa797963ca5e9 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><p>Library curbside makes picking up library materials easy! Visit the <a href="https://polariscatalog.piercecountylibrary.org/polaris/default.aspx">online catalog,</a> place a hold on the items you want and then schedule your appointment.</p> </div></section></div><div class='avia-button-wrap av-l9hfbumm-b30da925efb27d4da7ccd09155cc62d2-wrap avia-button-center avia-builder-el-6 el_after_av_one_full el_before_av_textblock btn-main'><a href='https://piercecounty.libnet.info/v/assets/186' class='avia-button av-l9hfbumm-b30da925efb27d4da7ccd09155cc62d2 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color' target="_blank" rel="noopener noreferrer" aria-label="Schedule your pickup"><span class='avia_iconbox_title' >Schedule your pickup</span></a></div> <section class='av_textblock_section av-l9fwx9zp-ee886189ebda32eec6aff30ce3c6db77 ' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div class='avia_textblock' itemprop="text" ><div id="main-section2-blue-headline"></div> <div id="main-section2-blue-headline"> <p><span style="font-size: 28px; font-weight: 600;">The day of your pick-up</span></p> </div> <ol> <li>Go to the designated pick-up area.</li> <li>All items will be bagged, checked out and ready for you to take home to enjoy!</li> <li>Find your item by the first five letters of your last name and the last five numbers of your <a href="https://pubweb.mypcls.org/get-started/get-library-card/">library card</a>.</li> </ol> <div> <p><span style="font-size: 28px; font-weight: 600;">Need to change/cancel pick-up?</span></p> </div> <p>Contact your <a href="https://pubweb.mypcls.org/visit-the-library/locations-hours/">library location</a> during business hours or <a href="mailto:askus@piercecountylibrary.org">email</a>.</p> <div id="main-section2-blue-headline"> <h2>ADA Accommodations</h2> </div> <p>Contact your <a href="https://pubweb.mypcls.org/visit-the-library/locations-hours/">library location </a>during business hours.</p> <div class="av_custom_color av-subheading av-subheading_below"></div> </div></section> <div class='hr av-5y2w2o-578d9b88a62a22f3eac37d6028931405 hr-invisible avia-builder-el-8 el_after_av_textblock el_before_av_one_full '><span class='hr-inner '><span class="hr-inner-style"></span></span></div> <div class='flex_column av-5s7hqg-0f88b869c00b278176a90c7403558756 av_one_full avia-builder-el-9 el_after_av_hr el_before_av_hr first flex_column_div ' ><div class='av-special-heading av-5jigg0-062a64c0cf8d8345c7e34359a7596ffa av-special-heading-h2 blockquote modern-quote avia-builder-el-10 el_before_av_toggle_container avia-builder-el-first faq-main av-inherit-size'><h2 class='av-special-heading-tag ' itemprop="headline" >Frequently Asked Questions</h2><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div> <div class='togglecontainer av-jjb7s-2c368d7a0b4f4884c4f9132063e85374 av-minimal-toggle avia-builder-el-11 el_after_av_heading el_before_av_heading simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-55h5uw-407a5172b18e4796f0835acf7fe0ef57' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed="200" data-title="What is Library Curbside?" data-title-open="" data-aria_collapsed="Click to expand: What is Library Curbside?" data-aria_expanded="Click to collapse: What is Library Curbside?">What is Library Curbside?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><div>Due to the COVID-19 pandemic, our doors had to temporarily close, however, Pierce County Library System designed Library Curbside services as a way to safely connect our customers to the library. We continue to provide Library Curbside to serve the community. Through curbside services you can:</div> <div> <ol> <li>Pick up a variety of materials (books, CDs, DVDs, audiobooks, etc.).</li> <li>Be surprised by staff-selected items in a grab bag chosen just for you.</li> </ol> </div> <div>Please <a href="mailto:askus@piercecountylibrary.org">email us</a> for assistance.</div> </div></div></div></section> <section class='av_toggle_section av-iajc0-b0fb6655c6470e529991b642e00d075c' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed="200" data-title="How do I get my items?" data-title-open="" data-aria_collapsed="Click to expand: How do I get my items?" data-aria_expanded="Click to collapse: How do I get my items?">How do I get my items?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>The day of your scheduled pick-up, go to the designated pick-up area. All items will be bagged, checked out and ready for you to take. A bag with your items will be labeled with the first five letters of your last name and the last five numbers of your library card<strong>. </strong></p> </div></div></div></section> <section class='av_toggle_section av-4wb700-1e48da326886df35cc57fea4f1071a80' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed="200" data-title="Do I have to schedule a pickup?" data-title-open="" data-aria_collapsed="Click to expand: Do I have to schedule a pickup?" data-aria_expanded="Click to collapse: Do I have to schedule a pickup?">Do I have to schedule a pickup?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>We recommend that you <a href="https://piercecounty.libnet.info/v/assets/186" target="_blank" rel="noopener">schedule your pickup</a> to ensure everything is ready to go for you when you arrive. Feel free to see us anytime during business hours for service, but there may be a little wait.</p> </div></div></div></section> <section class='av_toggle_section av-4rpwds-71da374ced6783879c47d719e3adfc60' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed="200" data-title="Can I pick up someone else’s holds?" data-title-open="" data-aria_collapsed="Click to expand: Can I pick up someone else’s holds?" data-aria_expanded="Click to collapse: Can I pick up someone else’s holds?">Can I pick up someone else’s holds?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>We hope you make the most of your Library Curbside visit. Please feel free to pick up for others! You’ll want to include the names and library card numbers for everyone you’re picking up when scheduling your pickup.</p> </div></div></div></section> </div> <div class='av-special-heading av-l9hfd53x-0a0f30ab2cf4e3e8fdf7e7bdeee2f5c2 av-special-heading-h5 custom-color-heading blockquote modern-quote avia-builder-el-12 el_after_av_toggle_container el_before_av_toggle_container faq-heading av-inherit-size'><h5 class='av-special-heading-tag ' itemprop="headline" >Holds</h5><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div> <div class='togglecontainer av-2kcqcw-7f803e813d2aab672ffd1f3894683f58 av-minimal-toggle avia-builder-el-13 el_after_av_heading el_before_av_heading simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-2ewohk-5f5a720124108684671e3d273d79d2e3' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed="200" data-title="How do I place a hold?" data-title-open="" data-aria_collapsed="Click to expand: How do I place a hold?" data-aria_expanded="Click to collapse: How do I place a hold?">How do I place a hold?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>While in the online <a href="https://polariscatalog.piercecountylibrary.org/polaris/default.aspx" target="_blank" rel="noopener">catalog</a>, click the button on the right side of the page. If you chose “availability by branch” you can see which <a href="https://pubweb.mypcls.org/visit-the-library/locations-hours/">library locations</a> have this item and whether it is currently available.</p> <p>If an item is being used by another person you may put yourself on the hold list for the item. When the item is returned, it will be sent to the next person in line.</p> </div></div></div></section> <section class='av_toggle_section av-2afi0o-513c68780d293aca14ba48e1f31b3c67' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed="200" data-title="How will I know when my items are at the location I want to pick them up?" data-title-open="" data-aria_collapsed="Click to expand: How will I know when my items are at the location I want to pick them up?" data-aria_expanded="Click to collapse: How will I know when my items are at the location I want to pick them up?">How will I know when my items are at the location I want to pick them up?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><div>When an item you requested arrives at the pick-up location, you will receive notification by either email, phone or text, depending on which option you have chosen.</p> <p>Another way to tell if your items are ready for you to schedule your pickup is to log in to your account on our website or the mobile app and check the status of your holds:If the status of the hold is <strong>Held,</strong> then your item is ready for pickup at the location listed. You can schedule your pickup for this item but your other requested items may not be ready for pickup yet.</p> <p>If the status is <strong>Shipped</strong>, then your item is on the way to the location listed and should arrive within a few days.</p> <p>If the status is <strong>Pending</strong>, that means there is a copy available at one of our locations, but not necessarily the pickup location. The item is in the process of being located on the shelves in order to be sent to fulfill your hold.</p> <p>If the status is <strong>Active</strong>, that means there is not currently a copy available to fulfill your hold.</p> </div> </div></div></div></section> </div> <div class='av-special-heading av-l9hfdoja-a902c48ef14c6a9a48ed075d905f72db av-special-heading-h5 custom-color-heading blockquote modern-quote avia-builder-el-14 el_after_av_toggle_container el_before_av_toggle_container faq-heading av-inherit-size'><h5 class='av-special-heading-tag ' itemprop="headline" >Grab bags</h5><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div> <div class='togglecontainer av-1eskh4-6b35e9dd56cb53c383f9d7a11cfc14c9 av-minimal-toggle avia-builder-el-15 el_after_av_heading el_before_av_heading simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-18mesg-e95cf29ad2357b7df9a59dc379f86ad8' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed="200" data-title="What kinds of materials can be in a Grab Bag?" data-title-open="" data-aria_collapsed="Click to expand: What kinds of materials can be in a Grab Bag?" data-aria_expanded="Click to collapse: What kinds of materials can be in a Grab Bag?">What kinds of materials can be in a Grab Bag?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p><span style="font-size: 16px;">Let us shop the shelves for you! Grab Bags can include books, movies, audiobooks, music and more selected just for you. You can even get any combination of those items. Do you want two books and a movie? Just ask!</span></p> </div></div></div></section> <section class='av_toggle_section av-10sk6o-cf391be1ae3e74618fdd9aaa0fba3817' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed="200" data-title="How can I get items in my Grab Bag I’m sure to enjoy?" data-title-open="" data-aria_collapsed="Click to expand: How can I get items in my Grab Bag I’m sure to enjoy?" data-aria_expanded="Click to collapse: How can I get items in my Grab Bag I’m sure to enjoy?">How can I get items in my Grab Bag I’m sure to enjoy?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><div>Answer a few questions to help Library staff select books, movies and more, based on your interests. Be as specific as possible about the types of items you would like and the formats you would like to get (books, CDs, DVDs, audiobooks, etc.) For more personalized recommendations, please complete a <a href="https://forms.pcls.us/mynextread/" target="_blank" rel="noopener">My Next Read form</a>.</div> </div></div></div></section> </div> <div class='av-special-heading av-l9hfe9vi-75f5224a7c4304e0c3f738bef8d08fba av-special-heading-h5 custom-color-heading blockquote modern-quote avia-builder-el-16 el_after_av_toggle_container el_before_av_toggle_container faq-heading av-inherit-size'><h5 class='av-special-heading-tag ' itemprop="headline" >Returns, fines and damages</h5><div class="special-heading-border"><div class="special-heading-inner-border"></div></div></div> <div class='togglecontainer av-psutc-2c29ddb8133d47ef39f8be7e4538c526 av-minimal-toggle avia-builder-el-17 el_after_av_heading avia-builder-el-last simple-toggle faq-toggle toggle_close_all' > <section class='av_toggle_section av-iggao-1c3554c5eb3d24cb3d03e86e63c09bfa' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed="200" data-title="How long can I borrow materials?" data-title-open="" data-aria_collapsed="Click to expand: How long can I borrow materials?" data-aria_expanded="Click to collapse: How long can I borrow materials?">How long can I borrow materials?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>Items you borrow are yours to enjoy typically for three weeks. If no one else has requested your item, you may renew your checkout for another three weeks. You may renew up to three times before you must return the item. Entertainment DVDs are available for one week.</p> </div></div></div></section> <section class='av_toggle_section av-fszkg-4d510927756812f4c899ea2a844f4bae' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed="200" data-title="How do I return materials?" data-title-open="" data-aria_collapsed="Click to expand: How do I return materials?" data-aria_expanded="Click to collapse: How do I return materials?">How do I return materials?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>All library items can be returned at any of <a href="https://pubweb.mypcls.org/visit-the-library/locations-hours/">your libraries</a> during business hours or using the book drop. These are located on the side of the building.</p> </div></div></div></section> <section class='av_toggle_section av-9vuq8-3b4cf4ae226094b1a10e13c0d9fbd731' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed="200" data-title="Will I be charged late fines? " data-title-open="" data-aria_collapsed="Click to expand: Will I be charged late fines? " data-aria_expanded="Click to collapse: Will I be charged late fines? ">Will I be charged late fines? <span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>The Library System is not currently assessing fines for overdue books and materials given the ongoing economic burden brought on by the pandemic as well as the overall disruption to library service.</p> <p>You will be charged to replace non-returned, lost or destroyed library items, or to repair damaged library items. Pierce County Library does not accept in-kind replacements for lost or damaged items.</p> <p><em>The library is not responsible for repair of equipment used to play library materials.</em></p> </div></div></div></section> <section class='av_toggle_section av-l9n5k0qs-da507edbe075aee770d583abc8f9e806' itemscope="itemscope" itemtype="https://schema.org/CreativeWork" ><div role="tablist" class="single_toggle" data-tags="{All} " ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler av-title-above ' itemprop="headline" role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed="200" data-title="What should I do with a damaged item?" data-title-open="" data-aria_collapsed="Click to expand: What should I do with a damaged item?" data-aria_expanded="Click to collapse: What should I do with a damaged item?">What should I do with a damaged item?<span class="toggle_icon"><span class="vert_icon"></span><span class="hor_icon"></span></span></p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap av-title-above' ><div class='toggle_content invers-color ' itemprop="text" ><p>Please return the item to the library and staff will be in touch shortly after if fees need to be assessed.</p> </div></div></div></section> </div></div><div class='hr av-bgieb-2cb3b2a47e98e0920e7e1433ad1ffc39 hr-invisible avia-builder-el-18 el_after_av_one_full avia-builder-el-last hide-on-mobile'><span class='hr-inner '><span class="hr-inner-style"></span></span></div> </div></div></main>  </div></div> <div class='container_wrap footer_color' id='footer'> <div class='container'> <div class='flex_column av_one_third first el_before_av_one_third'><section id="media_image-2" class="widget clearfix widget_media_image"><img width="300" height="110" src="https://mypcls.org/wp-content/uploads/2022/07/PCLS_LOGO_White@2x-300x110.png" class="image wp-image-62 attachment-medium size-medium" alt="Pierce County Library System logo with white 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