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Description of All CleanTalk Features
<!doctype html><html class="no-js" lang="en"><head><meta charset="utf-8"><meta http-equiv="x-ua-compatible" content="ie=edge"><meta name="wot-verification" content="c2e6d3c018445b29774e" ><meta name="google-site-verification" content="UUrWN-ztXH5yDfWBVAJKls9otr9OLjSekJW_NjeuzxU"><title>Description of All CleanTalk Features</title><script src="/assets/js/googtag_new.js"></script> <meta name="viewport" content="width=device-width, initial-scale=1"><meta name="description" content="Introduction in CleanTalk services"><meta name="keywords" content="how does it work, subscribe, screen, contact, load, common help, introduction, features, cleantalk" ><link href="/webpack/dist/critical.min.css?v=08_08_24" rel="stylesheet preconnect"><script src="/prettify/run_prettify.js" defer></script><script src="/tinymce/custom/prism.js" defer></script><link rel="apple-touch-icon" sizes="180x180" href="/favicons/apple-touch-icon.png"><link rel="icon" type="image/png" sizes="32x32" href="/favicons/favicon-32x32.png"><link rel="icon" type="image/png" sizes="16x16" href="/favicons/favicon-16x16.png"><link rel="manifest" href="/favicons/site.webmanifest"><link rel="mask-icon" href="/favicons/safari-pinned-tab.svg" color="#5bbad5"><meta name="msapplication-TileColor" content="#da532c"><meta name="theme-color" content="#ffffff"><script> let ct_lang = 'en'; let ipHref = '/blacklists/'; let ct_trustNumber = ''; let ct_headerHeight = 80; let ct_ip = '8.222.208.146'; const scriptPostSrc = '012532053887660339914:n8xyq2vbiic'; const googleContainerID = 'GTM-NZKWWB8'; let review_record_ip = ''; let email_domain = ""; let spam_check_record = ""; let record_type = ""; let record_found = ""; let url_lang_prefix = ''; let no_data = 'No data'; let check_bot = ''; let api_url = '/my-ip'; let ip = ''; let undedined_text = ''; let network_id = ''; let blacklisted_text = 'Blacklisted'; let notinlist_text = 'Not in list'; let js_yes = 'Yes' let thanks_text = '<p class="title-2 mb-16 article__flapper">Thank you for your feedback.</p><p>Please share this article in social media</p>'; let help_text = '<p class="title-2 mb-16">We are very sorry. How can we improve the article?</p>'; let langfaq = '' == '' ? 83 : 85; let chartmonths = ''; let chartvalues = ''; let bannerLimit = 0; let barChartData = { labels: chartmonths, datasets: [ { label: "Spam active", strokeColor: "#CC3300", pointColor: "#CC3300", data: chartvalues }, ] } </script> <script src="/webpack/dist/critical.bundle.min.js?v=03_09_24-1" defer></script><script src="/webpack/dist/main.bundle.min.js?v=14_11_24-1" defer></script><link rel="preload" href="/webpack/dist/main.min.css?v=08_08_24" as="style" onload="this.onload=null;this.rel='stylesheet'"><noscript><link rel="stylesheet" href="/webpack/dist/main.min.css?v=19_09_24"></noscript></head><body><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NZKWWB8" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <header class="header container--full-width sticky--top header--with-submenu" data-dc-component="header"> <div class="header__row"> <div class="logo"> <a href="/" title="cleantalk"> <svg class="logo__icon"> <use href="/assets/img/icons.svg?v27-08-24#icon-cleantalk"></use> </svg> <svg class="logo__text icon"> <use href="/webpack/dist/sprite.svg?v27-08-24#icon-cleantalk-logo"></use> </svg> </a> </div> <button type="button" class="button--reset hide-desktop google-search__button" data-dc-header-ref="lens"> <svg class="icon size-24"> <use href="/webpack/dist/sprite.svg#icon-search"></use> </svg> <span class="visually-hidden">google search trigger</span> </button> <button type="button" class="button--reset hide-desktop header__burger-button size-24" data-dc-header-ref="trigger"> <svg class="icon size-24"> <use href="/webpack/dist/sprite.svg#icon-menu"></use> </svg> <span class="visually-hidden">burger navigation</span> </button> <nav class="nav__container" data-dc-header-ref="menu"> <div class="nav__inner"> <button type="button" class="button--reset nav__close hide-desktop size-24" data-dc-header-ref="navclose"> <svg class="size-24 icon"> <use href="/webpack/dist/sprite.svg#icon-close"></use> </svg> <span class="visually-hidden">close navigation</span> </button> <ul class="nav__list" id="header-menu"> <li class="nav__item nav__item--main"> <a class="nav__link" href="/features">Features</a> </li> <li class="nav__item nav__item--dropdown nav__item--main accordion is-collapsed" data-dc-component="accordion"> <button class="nav__link accordion__trigger-btn" type="button" data-dc-accordion-ref="trigger[]" aria-haspopup="menu" aria-expanded="false">Solutions </button> <div class="accordion__content"data-dc-accordion-ref="content"> <ul class="accordion__menu menu__container" role="menu"> <li class="menu__li-title"><h6 class="menu__title">Anti-Spam for websites</h6></li> <li><a class="menu__item" href="/wordpress-anti-spam-plugin">Anti-Spam plugin for WordPress</a></li> <li><a class="menu__item" href="/anti-spam-plugins-for-websites">Anti-Spam plugins for any CMS</a></li> <li class="menu__li-title"><h6 class="menu__title">Security for websites</h6></li> <li><a class="menu__item" href="/wordpress-security-malware-firewall">Security plugin for WordPress</a></li> <li><a class="menu__item" href="/universal-security-plugin-for-websites">Security plugin for any CMS</a></li> <li><a class="menu__item" href="//l.cleantalk.org/website-malware-removal">Malware Removal</a></li> <li class="menu__li-title"><h6 class="menu__title">Blacklists</h6></li> <li><a class="menu__item" href="/blacklists">Blacklists Database</a></li> <li><a class="menu__item" href="/email-checker">Email Checker</a></li> <li class="menu__li-title"><h6 class="menu__title">Other services for websites</h6></li> <li><a class="menu__item" href="https://doboard.com" target="_blank">doBoard - Project management software <i class="fa fa-external-link" aria-hidden="true"></i></a></li> <li><a class="menu__item" href="/ssl-certificates/cheap-positivessl-certificate">SSL Certificates</a></li> <li><a class="menu__item" href="/uptime-monitoring">Uptime Monitoring</a></li> <script> document.addEventListener('DOMContentLoaded', function() { let currentUrl = window.location.pathname; let menuItems = document.querySelectorAll('.menu__item'); menuItems.forEach(function(item) { let menuItemUrl = item.getAttribute('href'); if (currentUrl === menuItemUrl) { item.classList.add('disabled'); item.setAttribute('rel', 'nofollow'); } }); }); </script> </ul> </div> </li> <li class="nav__item hide-desktop"> <a class="nav__link" href="/help/introduction">Getting started</a> </li> <li class="nav__item hidden"> <a class="nav__link" href="/cleantalk-anti-spam-firewall">SpamFireWall</a> </li> <li class="nav__item nav__item--main"> <a class="nav__link" href="/price-anti-spam">Pricing</a> </li> <li class="nav__item nav__item--last"> <a class="nav__link" href="/help">Help</a> </li> </ul> <ul class="nav__list nav__list--second hide-desktop"> <li class="nav__item hidden"> <a class="nav__link" href="https://cleantalk.org/blacklists">Find spam bot</a> </li> <li class="nav__item nav__item--second-order"><a class="nav__link nav__link--blue nav__link--mobile-center text--no-wrap" href="/my" rel="nofollow">Sign in</a></li> <li class="nav__item tablet-pr-16 tablet-pl-16"><a class="button button--submit button--h-40 button--side-p-16 text--no-wrap" href="/register" rel="nofollow">Create account</a></li> </ul> </div> </nav> <div class="nav__item nav__item--with-search not-inited" id="search_icon" data-dc-header-ref="search"> <div class="google-search__container"> <svg class="google-search__icon icon" id="google_search_run"> <use href="/webpack/dist/sprite.svg#icon-search"></use> </svg> <ul class="google-search" id="search_ul"> <li><div class="gcse-search" id="gcse-search" data-enableAutoComplete="false"></div> </li> </ul> <svg class="google-search__close hide-desktop size-24 icon" data-dc-header-ref="close"> <use href="/webpack/dist/sprite.svg#icon-close"></use> </svg> <button class="google-search__trigger" data-dc-header-ref="loader">Search</button> </div> </div> <ul class="nav__list nav__list--second hide-tablet"> <li class="nav__item hidden"> <a class="nav__link" href="https://cleantalk.org/blacklists">Find spam bot</a> </li> <li class="nav__item nav__item--second-order"><a class="nav__link nav__link--blue nav__link--mobile-center text--no-wrap" href="/my" rel="nofollow">Log in</a></li> <li class="nav__item tablet-pr-16 tablet-pl-16"><a class="button button--submit button--h-40 button--side-p-16 text--no-wrap" href="/register" rel="nofollow">Create account</a></li> </ul> </div> </header> <main class="main main--with-subnav" > <div class="subnav__container"> <div class="container--full-width container--mobile-scroll"> <ul class="subnav__list"> <li><a class="subnav__link" href="/help/introduction">Anti-Spam for WebSites</a></li> <li><a class="subnav__link" href="/blacklists">Spam IP/Email Database</a></li> <li><a class="subnav__link" href="/help/api-spam-check">Spam IP/Email Blacklists API</a></li> <li><a class="subnav__link" href="/my-ip/">My IP Info </a></li> </ul> </div> </div> <div class="container--full-width article"><ol class="breadcrumb__list" itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem" class="breadcrumb__item"><a itemprop="item" href="/"><span itemprop="name">Home</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem" class="breadcrumb__item"><a itemprop="item" href="/help"><span itemprop="name">Help</span></a><meta itemprop="position" content="2"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem" class="breadcrumb__item"><span itemprop="name">Description of All CleanTalk Features</span><meta itemprop="position" content="3"></li></ol><div class="main-grid main-grid--align-top main-grid--full-height" data-dc-component="article"><div class="main-grid__col--width-9/12 article__container" data-dc-article-ref="content"><article id="article" rel="article-289" class="article__content pb-36 tablet-pb-16"><h1 style="text-align: center;">All Features of CleanTalk</h1> <h3 id="anti-spam" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="Anti-Spam" data-id="anti-spam"></button><a class="article__anchor-link" role="heading" href="#anti-spam" aria-level="3">Anti-Spam</a></h3> <p id="anti-spam" class="title--with-anchor"></p> <ul> <li><a title="Anti-Spam Service" href="#antispam_service">Anti-Spam Service</a> - How does Anti-Spam filtering service work</li> <li><a title="Spam FireWall" href="#SFW">Spam FireWall</a> - What is Spam Firewall and how can it reduce your server load</li> <li><a title="Checking For Spam in Existing Users And Comments" href="#users_comm_check">Checking For Spam in Existing Users And Comments</a> - Find and delete spam users among the existing users</li> <li><a title="Real-Time Email Address Existence Validation" href="#check_email">Real-Time Email Address Existence Validation</a> - Check if an email exists in real-time</li> <li><a title="Filtering disposable & temporary emails" href="#check_disposable">Filtering disposable & temporary emails</a> - Throw away temporary email domains</li> <li><a title="Automatic Plugin Update" href="#auto_update">Automatic Plugin Update</a> - One click to update</li> <li><a title="E-mail notifications of new comments" href="/help/new-comment-email-notify">E-mail notifications of new comments</a> - You can adjust sending those notifications to any group of users.</li> <li><a href="/help/faq-payment#auto_payment">Auto-payments for any Anti-Spam subscription</a> - Automatically extends your subscriptions</li> <li><a title="Delete links form new comments" href="/help/remove-links-from-comments">Delete links form new comments</a> - Throw away all the links from comments</li> <li><a title="White Label option for Hosting" href="/help/hosting-white-label">White Label option for Hosting</a> - Keep no trace of CleanTalk activity in the site code</li> <li><a href="#anti_flood_anti_crawler">Anti-Flood and Anti-Crawler</a> - Block nasty bots and parsing scripts</li> <li><a href="/help/how-to-hide-website-field-in-wordpress-comments">Hiding «Website» field in comments form</a> - Secure your WordPress comments form URL spam.</li> <li><a href="/help/email-encode">Encode all email addresses on your pages</a> - Secure your email addresses from direct spam.</li> <li><a href="/help/honeypot-field">Honeypot field option</a> - Add a hidden field to the form to improve spam protection.</li> <li><a href="https://blog.cleantalk.org/introducing-cleantalk-pixel/">CleanTalk pixel</a> - Add a special pixel to improve IP detection.</li> <li><a href="/help/the-real-person">The Real Person</a> – a benchmark system that separates real users from bots.</li> </ul> <h3 id="control-panel" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="Control Panel" data-id="control-panel"></button><a class="article__anchor-link" role="heading" href="#control-panel" aria-level="3">Control Panel</a></h3> <ul> <li><a title="45 Day Log" href="#45_day_log">45 Day Log</a> - Save all website requests for a long time</li> <li><a title="Blocking Visitors by Country" href="#country_blocking">Blocking Visitors by Country</a> - Blocking a whole country</li> <li><a title="Blocking by Stop-Words" href="#stopwords_blocking">Blocking by Stop-Words</a> - Using of Stop-Words to prevent Spam</li> <li><a title="Blocking by Language" href="#language_blocking">Blocking by Language</a> - Blocking requests with the selected language</li> <li><a title="Editing the CleanTalk Server Response" href="#server_response">Editing the CleanTalk Server Response</a> - Make your own server response for blocked users</li> <li><a title="Website Event Notifications" href="#event_notifications">Website Event Notifications</a> - Receive notifications about website events</li> <li><a title="CleanTalk dashboard and plugin settings templates" href="#settings_templates">CleanTalk dashboard and plugin settings templates</a> - Use templates for your CleanTalk Dashboard and Anti-Spam plugin</li> <li><a title="Personal Black and White Lists for the Anti-Spam Service" href="#bwlists_antispam">Personal Black and White Lists for the Anti-Spam Service</a> - Whitelist/blacklist any IP/email</li> <li><a title="Personal Black Lists for SpamFireWal" href="#bwlists_SFW">Personal Black Lists for SpamFireWall</a> - Make your website unreachable for blacklisted IP</li> <li><a title="Website Access Delegation in Your CleanTalk Control Panel" href="#website_delegation">Website Access Delegation</a> - Delegate your CleanTalk account with read/write permissions</li> <li><a title="Log of visited URLs" href="/help/anti-spam-log#stored_URLs">Log of visited URLs</a> - Check what pages the visitor reached before he posts a message</li> <li><a href="/help/log-usage-details" target="_blank" rel="noopener">Anti-Spam log</a> - the unique feature of CleanTalk Anti-Spam is the logging of all requests.</li> </ul> <h3 id="security" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="Security" data-id="security"></button><a class="article__anchor-link" role="heading" href="#security" aria-level="3">Security</a></h3> <ul> <li><a href="#security_for_WP">Security & Firewall for WordPress</a> - Brute-force, malware and malicious code protection</li> </ul> <h3 id="ssl" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="SSL" data-id="ssl"></button><a class="article__anchor-link" role="heading" href="#ssl" aria-level="3">SSL</a></h3> <ul> <li><a href="#SSL">SSL Certificates</a> - Secure Sockets Layer Certificate for your websites</li> </ul> <h3 id="blacklist-database" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="Blacklist Database" data-id="blacklist-database"></button><a class="article__anchor-link" role="heading" href="#blacklist-database" aria-level="3">Blacklist Database</a></h3> <ul> <li style="text-align: left;"><a href="#spam_check">Bulk check of IP and mail addresses</a> - Check IP and Email addresses for spam in bulk</li> <li style="text-align: left;"><a href="#offline_database">Offline Blacklist Database</a> - download a CleanTalk Blacklist Database of IP and email addresses</li> </ul> <h3 id="cleantalk-website-uptime-monitoring" class="title--with-anchor" tabindex="-1" role="presentation" data-title="Copy link to this section"><button class="article__anchor" type="button" aria-label="CleanTalk Website Uptime Monitoring" data-id="cleantalk-website-uptime-monitoring"></button><a class="article__anchor-link" role="heading" href="#cleantalk-website-uptime-monitoring" aria-level="3">CleanTalk Website Uptime Monitoring</a></h3> <ul> <li><a href="#monitoring">Website Uptime Monitoring</a> - monitor your website availability</li> </ul> <p> </p> <p style="text-align: center;"><iframe class="embed-responsive-item w-100" style="border: 0;" src="https://www.youtube.com/embed/XR8-U8YYmRo?rel=0" width="560" height="315" allowfullscreen="allowfullscreen"></iframe></p> <p style="text-align: center;">CleanTalk - Cloud-Based Anti-Spam Service to Keep Your Site Bot-Free | NewsWatch Review.</p> <p style="text-align: center;"> </p> <h2 style="text-align: center;"><a id="antispam_service"></a>Anti-Spam Service</h2> <p> </p> <p><img style="float: left; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/cGbs2kE.webp" alt="no spam, stop spam" />CleanTalk Anti-Spam is a cloud service protection from spam for websites. CleanTalk uses protection methods that are invisible to site visitors. Connection to the service eliminates the need for Captcha, questions and answers and other methods of protection, that complicate the exchange of information on the website.</p> <p>The main function of CleanTalk is providing the owners and administrators of websites a reliable tool for protecting your web site against spam and spambots. Invisible for visitors, simple and convenient for administrators, CleanTalk blocks 99,998% of the spam. Thanks to its capabilities, CleanTalk surpasses analogs in: the accuracy of spam detection, the speed of the plugin, provides a report about the work of the service and the availability of additional option SpamFireWall.</p> <h3>How does it work?</h3> <ol> <li>A visitor writes a comment or registers.</li> <li>CleanTalk Anti-Spam plugin sends action parameters in cloud service.</li> <li>The service analyzes the obtained parameters.</li> <li>If it's a visitor, then the comment is published. If it's a spam bot, then CleanTalk blocks this comment or registering.</li> <li>The parameters are written to the log, which you can see in the dashboard.</li> </ol> <p>The cost of the license for one website is $12 per year.</p> <p>The full list of supported CMS with installation instructions is here: <a href="/help/install">https://cleantalk.org/help/install</a></p> <p>Akismet vs CleanTalk comparison: <a href="/help/cleantalk-vs-akismet">https://cleantalk.org/help/cleantalk-vs-akismet</a></p> <p> </p> <h2 style="text-align: center;"><a id="45_day_log"></a>45 Day Log</h2> <p> </p> <p>Every CleanTalk customer has <strong>7 Day Log</strong> by default. It is possible to extend its duration by activating Extra Package for advanced options. It can be done here: <a href="/help/extra-package">https://cleantalk.org/help/extra-package</a></p> <p>Your Anti-Spam Log stores every blocked and approved record received from your website. It helps to know the full activity of spambots and real visitors 24/7. It's a powerful tool to monitor your website. Anti-Spam Log page: <a class="text-break" href="/my/show_requests?int=week">https://cleantalk.org/my/show_requests?int=week</a></p> <p>45 days Log is included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="country_blocking"></a>Blocking Visitors by Country</h2> <p> </p> <p><img style="float: right; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/6mHQ7Y9.webp" alt="globe" /></p> <p>CleanTalk provides 2 different types of blocking users by country:</p> <ul> <li>Anti-Spam</li> <li>SpamFireWall</li> </ul> <h3>Anti-Spam</h3> <p>Blocking by country using Anti-Spam filtration service allows you to block only comments/registrations on the site from users from certain countries. The site will be available for visitors and they can view it, but will not be able to leave a comment.</p> <h3>How does it work?</h3> <ul> <li>At the moment when the visitor sends a comment or is logged, the form parameters are sent to the server CleanTalk.</li> <li>The IP address of the visitor is checked for a ban.</li> <li>If the IP address belongs to the country for which the lock is enabled, the visitor will receive a notification.</li> </ul> <p>This option is useful in cases of protection from manual spam and enhances protection. If your website isn't aimed at an international audience, and you don't expect comments/users from other countries. For example, your website is about fishing in Ireland, then there is no need for comments from Asia or Africa and you can block a comment from spam active countries.</p> <h3>SpamFireWall</h3> <p>Blocking traffic by country using Spam FireWall allows you to partially block access to the site for the IP addresses of specific countries. All visitors from the blocked country will be given a special page, while ordinary users will be able to go through it and be able to view the site, comment, and register, but bots will not be able to go through this page. This option is useful because it can significantly reduce the load on the site, since all GET requests will be blocked and the site will not execute scripts for these requests, the blocking page almost does not consume any server resources. It can be used to block brute force attacks, vulnerability scanners, various bots, as well as to temporarily block traffic in some types of DoS attacks, when attackers send thousands of HTTP requests to the site, reduce the likelihood of hacking the site.</p> <p>You can enable the option in the CleanTalk Dashboard -> Tools -> Personal list<em>s</em> or use the link <a href="/my/show_private">https://cleantalk.org/my/show_private</a></p> <p> </p> <p><img src="https://cleantalk-screenshots.s3.amazonaws.com/articles/introduction/Country_Blacklist_en.webp" alt="Personal Blacklists" width="674" height="336" /></p> <p>Personal Blacklist Manual: <a title="Personal Blacklist Manual" href="/help/blacklist-usage">https://cleantalk.org/help/blacklist-usage</a></p> <p>Blocking by country is included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="stopwords_blocking"></a>Blocking by Stop-Words</h2> <p> </p> <p><img style="float: left; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/MRiCNrc.webp" alt="dialog" />You can block comments containing "stop words" to enhance spam filtering and blocking messages containing obscene words. You can add a certain word or phrase.</p> <h3>How does it work?</h3> <p>For enabling the option, go to your <a href="/my/?cp_mode=antispam">CleanTalk Dashboard</a> —> choose any website and press "Settings" under its name, check the option "Enable Message Filtration Using Stop-Words" and click "Save". Comments containing "Stop-Words" will not be published and will be sent to manual moderation.</p> <p>Use this guide to get more details about the feature: <a href="/help/stop-word">https://cleantalk.org/help/stop-word</a></p> <p><img src="https://cleantalk-screenshots.s3.amazonaws.com/articles/introduction/Stop_Word_Feature_en.webp" alt="Website options" width="968" height="530" /></p> <p>Personal Blacklist Manual: <a title="Personal Blacklist Manual" href="/help/blacklist-usage">https://cleantalk.org/help/blacklist-usage</a></p> <p> Stop words dictionary is included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks for 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="language_blocking"></a>Blocking by Language</h2> <p> </p> <p>Spam spreads not only in English. Many spam messages are written in Chinese, Arabic, Japanese or Korean languages.</p> <p>If your website isn't aimed for an international audience and you don't expect comments/users in other languages. For example, your website is about fishing in Ireland and you don't want to have comments in the Chinese language.</p> <p>We added a new filter to block comments/messages by languages. It allows you to block comments and messages in other languages automatically according to your blacklist.</p> <p>At the moment, the Language Filter has the following entries:</p> <ul> <li>Chinese</li> <li>Korean</li> <li>Japanese</li> <li>Hindi</li> <li>Arabic</li> <li>Cyrillic</li> <li>Indonesian</li> </ul> <p>This option is useful in cases of manual spam and to enhance your website protection in general.</p> <p>CleanTalk informs you how to manage your personal black/white lists at the first opportunity. You can view, add and delete filters in your Control Panel: Anti-Spam Dashboard —> Personal Lists or use the direct link: [ <a href="/my/show_private">https://cleantalk.org/my/show_private</a> ].</p> <p>Personal Blacklist Manual: <a title="Personal Blacklist Manual" href="/help/blacklist-usage">https://cleantalk.org/help/blacklist-usage</a></p> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="server_response"></a>Editing the CleanTalk Server Response</h2> <p> </p> <p><img style="float: right; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/KWXLs48.webp" alt="server" />This option modifies the default service message about blocked comments/registr<wbr />ation to your text. It's necessary in those cases when you need to specify contacts for the administration of the website if you accidentally blocked a message from the user.</p> <p>The option can be enabled in the settings of a website, in the dashboard -> Select a site and go to settings. Or you can use this link <a href="/my/service?action=edit">https://cleantal<wbr />k.org/my/service<wbr />?action=edit</a></p> <p><img src="https://cleantalk-screenshots.s3.amazonaws.com/articles/introduction/Message_Forbidden_en.webp" alt="Website options 2" width="932" height="687" /></p> <p> Editing the server's response is included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks for 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="event_notifications"></a>Website Event Notifications</h2> <p> </p> <p>Do you want to know of every event that happened on your website because of your visitors? We can help you with that. Now there is a possibility to receive notification letters to your inbox or directly to the URL (a JSON call) you have pointed out.</p> <p>You can read more <a href="event-notifications">here</a>.</p> <p>Website Event Notifications are included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks for 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="settings_templates"></a>CleanTalk dashboard and plugin settings templates</h2> <p> </p> <p>Dashboard and plugin settings templates are available now. You can save/restore/clone settings on your websites. For the WordPress plugin, we've added the possibility to save your plugin's settings in CleanTalk Cloud. Then you can restore them from the template on any of your websites. You can also reset settings to default. This feature may be useful if you want to keep settings after complete deactivation or clone settings between a few websites.</p> <p>You can read more about the CleanTalk Dashboard templates <a href="dashboard-template">here</a>.</p> <p>You can read more about the CleanTalk Plugin Settings templates <a href="plugin-template">here</a>.</p> <p>CleanTalk dashboard and plugin settings templates are included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks for 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="bwlists_antispam"></a>Personal Black and White Lists for the Anti-Spam Service</h2> <p> </p> <p><img style="float: left; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/5gtZy7r.webp" alt="list" />Automatically blocks comments, user registration from your personal blacklist list of IP/email addresses. The option helps to increase the protection from a manual spam or block unwanted comments from users.</p> <p>You can add the record in Black/White lists on the page Anti-Spam statistics in dashboard <a href="/my/show_requests?int=week">https://cleantalk.org/my/show_requests?int=week</a>. Just mark the record as "Spam" or "Not spam" and the IP/email will be added to your blacklist or whitelist. If you delete the record, then CleanTalk checks it as usual.</p> <p><img src="https://cleantalk-screenshots.s3.amazonaws.com/articles/introduction/Send_Feedback_en.webp" alt="Antispam log" width="937" height="451" /></p> <p>Personal Blacklist Manual: <a title="Personal Blacklist Manual" href="/help/blacklist-usage">https://cleantalk.org/help/blacklist-usage</a></p> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="SFW"></a>Spam FireWall</h2> <p> </p> <p><img style="float: right; width: auto; height: 150px;" src="https://s3.amazonaws.com/cleantalk-screenshots/Introduction/wWDxVQz.webp" alt="firewall" />An additional option in the Anti-Spam plugin, blocks access to the web site with spam active IP addresses (Blocks Get requests). Spambots are blocked before they get access to the website, it prevents the loading of pages of a website spam bots, so your web server doesn't need to run all the scripts on these pages. This can reduce the load on the database and web server.</p> <p>Spam FireWall is fully compatible with the most popular VPN services. Also, Spam FireWall supports all search engines Google, Bing, Yahoo, Baidu, MSN, Yandex and etc.</p> <h3>How does it work?</h3> <ul> <li>The user visits the website.</li> <li>The data of the HTTP request are checked in a database containing records on more than 5,8 million IP spambots.</li> <li>If the IP is contained in the database spambots then the Anti-Spam plugin shows a special page. Nothing happens to legitimate users - protection works invisibly. If the request was from an ordinary visitor, then 3 seconds later, he will be redirected to the website.</li> <li>All information about the process is stored in the database and available in the dashboard.</li> </ul> <p><img src="https://cleantalk-screenshots.s3.amazonaws.com/articles/introduction/SFW_Test.webp" alt="SpamFireWall" width="1222" height="885" /></p> <p> </p> <p>Spam FireWall can be enabled in the plugin settings. Spam FireWall is available for WordPress, Joomla, Drupal, Bitrix, SMF, phpBB, MediaWiki, IPS Community Suite.</p> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="bwlists_SFW"></a>Personal Black Lists for SpamFireWall</h2> <p> </p> <p>It allows you to add to the lists SpamFireWall individual IP addresses and subnets. To block attacks with the IP addresses are not yet included in the SFW base. This option can help to block HTTP / HTTPS DDoS attacks, SQL attacks, brute force attacks and any other attacks that are made through the HTTP / HTTPS.</p> <p>CleanTalk records all requests blocked SpamFireWall, and you can view statistics in the dashboard.</p> <p>Spam FireWall and blacklists are free options and included in the cost of anti-spam service.</p> <p>Personal Blacklist Manual: <a title="Personal Blacklist Manual" href="/help/blacklist-usage">https://cleantalk.org/help/blacklist-usage</a></p> <p> </p> <h2 style="text-align: center;"><a id="website_delegation"></a>Website Access Delegation in Your CleanTalk Control Panel</h2> <p> </p> <p>It's possible to share your website in the CleanTalk Control Panel with your webmasters. Activation of the Extra Package is required for it. You can activate it here: <a href="/help/extra-package">https://cleantalk.org/help/extra-package</a></p> <p>There are two types of access rights available — Read and Read+Write. The detailed guide on how to delegate your websites is here: <a href="/help/delegation">https://cleantalk.org/help/delegation</a></p> <p>Website Access Delegation is included in the <a href="extra-package">Extra package</a>, which includes:</p> <ul> <li>Keep a history of spam attacks 45 days.</li> <li>Filter posts by stop-word list.</li> <li>Spam filter by country.</li> <li>Editing the server response.</li> <li>Website Access Delegation</li> <li>Website Event Notifications</li> <li>CleanTalk dashboard settings templates</li> </ul> <p> </p> <p> </p> <h2 style="text-align: center;"><a id="users_comm_check"></a>Checking For Spam in Existing Users And Comments<br /><br /></h2> <p> </p> <p>In the CleanTalk Anti-Spam plugin, we added a filtering service of checking existing users and comments for spam. These features can help to clean the website from existing spam. Options are available in plugins for WordPress, Joomla, phpBB 3.1 - 3.2, SMF, IPS. When the spam checking starts the Anti-Spam plugin collects the next information about users and comments:</p> <p>- IP address</p> <p>- email</p> <p>- Date</p> <p>Next, the status of IP and email in the CleanTalk database are checked on the date of comment or registration (here some differences are possible with the API methods, which are doing checks all time). All the spam users and comments found will be shown in a list. You can choose records to delete or delete all records.</p> <p>Also, you can check bbPress topics using a special addon named <a title="Scanner for bbPress" href="/help/bbpress-spam-scanner">CleanTalk bbPress topic scanner</a>. </p> <p>You can read more here: <a href="/help/users-check">https://cleantalk.org/help/users-check</a></p> <p> </p> <h2 style="text-align: center;"><a id="check_email"></a>Real-Time Email Address Existence Validation<br /><br /></h2> <p><a title="What does the response *** Forbidden. EMAIL_ADDRESS: Email does not exist. *** mean?" href="/help/cloud-response-email-does-not-exist"><strong>What does the response *** Forbidden. EMAIL_ADDRESS: Email does not exist. *** mean?</strong></a></p> <p><a title="What does the response *** Forbidden. EMAIL_ADDRESS: Mail domain for disposable emails. *** mean?" href="/help/cloud-response-mail-domain-for-disposable-emails"><strong>What does the response *** Forbidden. EMAIL_ADDRESS: Mail domain for disposable emails. *** mean?</strong></a></p> <p> </p> <p>It is very important to be sure that the user used his real email address. Spambots very often use fake email addresses, i.e. which addresses do not exist. Non-existing email addresses also entail several other problems for website owners:</p> <p> </p> <ul> <li>You can never contact them by email,</li> <li>The client will never receive any notifications from you (account activation letter, password recovery, email distribution, notifications, etc.),</li> <li>If you use email marketing for your clients, then a large number of nonexistent emails in the mailing list may result in your IP address being added to various blacklists of email servers.</li> </ul> <p> </p> <p>CleanTalk will check email addresses for existence in real-time.</p> <p> </p> <h2 style="text-align: center;"><a id="check_disposable"></a>Filtering Disposable & Temporary Emails<br /><br /></h2> <p>Block fake and suspicious users with disposable & temporary emails to improve email delivery. So, it also prevents malicious activity, spam bots, and internet trolls.</p> <p> </p> <h2 style="text-align: center;"><a id="anti_flood_anti_crawler"></a>Anti-Flood and Anti-Crawler</h2> <p>Anti-Flood and Anti-Crawler options are intended for blocking unwanted bots, content parsing, shop goods prices parsing or aggressive website scanning bots. <br />Read more here: <a href="/help/anti-flood-and-anti-crawler">https://cleantalk.org/help/anti-flood-and-anti-crawler</a><br />How to manage your Private list by User-Agents: <a title="How to manage your Private list by User-Agents" href="https://cleantalk.org/help/filter-ua">https://cleantalk.org/help/filter-ua</a></p> <p> </p> <h2 style="text-align: center;"><a id="auto_update"></a>Automatic Plugin Update</h2> <p> </p> <p>Your <a href="/my?cp_mode=antispam">CleanTalk Dashboard</a> allows you to select several websites and update the CleanTalk Anti-Spam Plugin at once by one click. You can set up auto-update for separate websites as well.</p> <p>This feature is highly convenient for customers with a long list of added websites. It will save you time and effort.</p> <p> </p> <p><strong>Note</strong>: The auto-Update feature is available only for WordPress websites.</p> <p> </p> <p>You can read more here: <a href="/help/cleantalk-auto-update">https://cleantalk.org/help/cleantalk-auto-update</a></p> <p> </p> <h2 style="text-align: center;"><a id="security_for_WP"></a>Security & Firewall for WordPress</h2> <p> </p> <p>Security FireWall by CleanTalk will protect your WordPress website against Brute force hacks. The plugin is effective — it doesn't load the server, doesn't inquire the database and doesn't create any tables. It doesn't put anything in ".htaccess" as it could have a negative effect on your website accessibility or block the access to the Administrator profile.</p> <p>The plugin takes optimal delay time between login attempts when a user corrects his credentials and tries to log in again. These seconds are more than enough for a user. If a user didn't make it in time — he can always retry and the delayed time will be nullified.</p> <p>Every day the plugin sends a Security report to your email. The report provides data on the number of incorrect password entries and the IP addresses from which the tried to sign in. Also, the Security Audit Log keeps track of actions in the WP Dashboard to let you know what is happening on your blog.</p> <p>List of features of the Security & Firewall Plugin by CleanTalk:</p> <ul> <li>Brute-force Protection</li> <li>Website Firewall</li> <li>Country Blocking</li> <li>Login Attempts and Password Searching Log</li> <li>User Actions Log (Audit)</li> <li>Security Report</li> <li>Notifications of administrator users authorizations</li> <li>CleanTalk Database of Dangerous IP Addresses</li> <li>Real-time traffic monitor</li> <li>Malware Scanner</li> <li>Web Application FireWall</li> <li>Quarantine Option</li> <li>Backend PHP logs</li> <li>Two-Factor Authentication</li> <li>Malware Auto-Cure</li> <li>Custom wp-login URL</li> <li>2FA: Two-Factor Authentication</li> <li>Change WordPress security keys and salts</li> <li>File System Watcher</li> <li>Important File Monitoring</li> </ul> <p>More details about Security Firewall features: <a href="/help/security-features">https://cleantalk.org/help/security-features</a></p> <p>You can download Security & Firewall by CleanTalk here: <a href="https://wordpress.org/plugins/security-malware-firewall/" rel="nofollow">https://wordpress.org/plugins/security-malware-firewall/</a></p> <p> </p> <h2 style="text-align: center;"><a id="SSL"></a>SSL Certificates</h2> <p> </p> <p>CleanTalk offers you PositiveSSL Certificates to use on your website. It will greatly increase your website security by encrypting transferred data and improve your website in Google Rank System. It's an essential technology for every modern website which strives to be better.</p> <p>More information is here:</p> <p>What is SSL: <a href="/help/what-is-ssl">https://cleantalk.org/help/what-is-ssl</a></p> <p>How to install SSL Certificate: <a href="/help/install-ssl-certificate">https://cleantalk.org/help/install-ssl-certificate</a></p> <p>How to switch from HTTP to HTTPS: <a href="/help/ssl-how-to-switch-from-http-to-https">https://cleantalk.org/help/ssl-how-to-switch-from-http-to-https</a></p> <p> </p> <h2 style="text-align: center;"><a id="spam_check"></a>Bulk check of IP and mail addresses </h2> <p> </p> <p>CleanTalk provides the ability to check IP and Email addresses for spam in bulk.</p> <p>You can use the interface on our website for checking.</p> <p>The guide is here: <a title="How to check IPs and Emails in bulk" href="/help/bulk-check-ip-email" target="_blank" rel="noopener">https://cleantalk.org/help/bulk-check-ip-email</a> </p> <p>Or use the <a title="袦ethod spam_check" href="/help/api-spam-check" target="_blank" rel="noopener">spam_check</a> method.</p> <p>To use this service, you need to purchase a <a href="/price-database-api" target="_blank" rel="noopener">Blacklists Database package</a>. </p> <p> </p> <h2 style="text-align: center;"><a id="offline_database"></a>Offline Blacklist Database</h2> <p> </p> <p>Database of spam-active IP and mail addresses CleanTalk allows you to download a blacklist database, which contains all IP and Email addresses that have the BlackListed status at the moment.</p> <p>Offline BlackList Database is included in the <a href="/price-anti-spam" target="_blank" rel="noopener">Blacklist Database package</a>. You can use both the spam_check API method and download files with spam-active addresses for use in your applications or firewall.</p> <p>Packages are categorized by spam activity level and are available in two formats CSV and IPSET.</p> <p>To download the CleanTalk blacklist database, use this tutorial: <a href="/blacklists#dl" target="_blank" rel="noopener">https://cleantalk.org/blacklists#dl</a></p> <p> </p> <h2 style="text-align: center;"><a id="monitoring"></a>CleanTalk Website Uptime Monitoring</h2> <p> </p> <p>The CleanTalk Website Uptime Monitoring service is designed to monitor the operation of websites 24 hours a day, 7 days a week.</p> <p>The service will inform you when your site becomes unavailable, how long it was unavailable, and when access to the site was restored.</p> <p>The service also tracks the loading time of website pages.</p> <p>Use this guide to connect to the CleanTalk Website Uptime Monitoring service: <a title="How to connect to CleanTalk Website Monitoring" href="/help/uptime-monitoring-how-to-connect" target="_blank" rel="noopener">https://cleantalk.org/help/uptime-monitoring-how-to-connect</a> </p> <p> </p> <p>If you haven't found the answer to your question, please, contact our support team. 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class="side-menu__link ">Install</a></li><li class="side-menu__item "><a href="/help/update-security" class="side-menu__link ">Update</a></li><li class="side-menu__item "><a href="/help/security-malware-scanner" class="side-menu__link ">Malware Scanner</a></li><li class="side-menu__item "><a href="/help/manual-cure-of-malware" class="side-menu__link ">Manual Malware Cure</a></li><li class="side-menu__item "><a href="/help/security-firewall" class="side-menu__link ">Security Firewall</a></li><li class="side-menu__item "><a href="/help/security-waf" class="side-menu__link ">Web Application FireWall</a></li><li class="side-menu__item "><a href="/help/security-features" class="side-menu__link ">Features</a></li><li class="side-menu__item "><a href="/help/security-dashboard" class="side-menu__link ">Dashboard</a></li><li class="side-menu__item "><a href="/help/security-settings" class="side-menu__link ">Settings</a></li><li class="side-menu__item "><a href="/help/extra-package-security" class="side-menu__link ">Extra Package</a></li><li class="side-menu__item "><a href="/help/faq-payment" class="side-menu__link ">Payment</a></li><li class="side-menu__item "><a href="/help/security-faq" class="side-menu__link ">FAQ</a></li></ul></li><li class="side-menu__item side-menu__item--sub is-collapsed " data-dc-component="accordion"><button type="button" aria-controls="submenu-4" class="button--reset side-menu__link" data-dc-accordion-ref="trigger[]"><svg class="side-menu__icon icon size-22"><use href="/webpack/dist/sprite.svg#icon-chevron-left"></use></svg>Blacklists Database</button><ul class="side-menu" data-dc-accordion-ref="content" id="submenu-4"><li class="side-menu__item "><a href="/help/blacklists-database-get-access" class="side-menu__link ">Usage</a></li><li class="side-menu__item "><a href="/help/blacklists-api" class="side-menu__link ">API</a></li></ul></li><li class="side-menu__item side-menu__item--sub is-collapsed " data-dc-component="accordion"><button 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class="side-menu" data-dc-accordion-ref="content" id="submenu-6"><li class="side-menu__item "><a href="/help/uptime-monitoring-how-to-connect" class="side-menu__link ">Connect</a></li><li class="side-menu__item "><a href="/help/uptime-monitoring-how-it-works" class="side-menu__link ">Dashboard</a></li><li class="side-menu__item "><a href="/uptime-monitoring-zapier-notifications" class="side-menu__link ">WhatsApp Alerts for UptimeMonitoring</a></li><li class="side-menu__item "><a href="/help/monitoring-benefits" class="side-menu__link ">Benefits</a></li><li class="side-menu__item "><a href="/help/api-monitoring" class="side-menu__link ">API</a></li></ul></li><li class="side-menu__item side-menu__item--sub is-collapsed " data-dc-component="accordion"><button type="button" aria-controls="submenu-7" class="button--reset side-menu__link" data-dc-accordion-ref="trigger[]"><svg class="side-menu__icon icon size-22"><use 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data-dc-accordion-ref="trigger[]">Anti-Spam for websites</h4><ul class="footer__menu" data-dc-accordion-ref="content"><li><a class="footer__link" href="/wordpress-anti-spam-plugin" >Anti-Spam plugin for WordPress</a></li><li><a class="footer__link" href="https://l.cleantalk.org/craftcms">Anti-Spam plugin for Craft CMS craftcms</a></li><li><a class="footer__link" href="/install-drupal9">Anti-Spam plugin for Drupal 9,10</a></li><li><a class="footer__link" href="/ipb-anti-spam-hook">Anti-Spam plugin for IP.Board</a></li><li><a class="footer__link" href="/ips-cs-4-anti-spam-plugin">Anti-Spam plugin for IPS Community Suite 4</a></li><li><a class="footer__link" href="/help/install-joomla4">Anti-Spam plugin for Joomla 3.X, 4.X</a></li><li><a class="footer__link" href="https://l.cleantalk.org/magento">Anti-Spam plugin for Magento 2.x magento2</a></li><li><a class="footer__link" href="/help/install-mediawiki">Anti-Spam plugin for MediaWiki</a></li><li><a class="footer__link" 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xenforo</a></li><li><a class="footer__link" href="https://l.cleantalk.org/xenforo">Anti-Spam plugin for XenForo 2 xenforo2</a></li><li><a class="footer__link" href="/universal-antispam">Anti-Spam plugin for Universal Anti-Spam Plugin</a></li><li><a class="footer__link" href="https://blog.cleantalk.org/how-to-protect-contactform7-from-spam/">Stop spam emails in Contact form 7 (CF7)</a></li><li><a class="footer__link" href="https://blog.cleantalk.org/protect-your-elementor-contact-form-from-spam-in-5-minutes/">Stop spam in Elementor form builder</a></li><li><a class="footer__link" href="https://blog.cleantalk.org/how-to-protect-your-wpforms-contact-form-using-cleantalk-anti-spam-plugin/">Stop spam in WPForms</a></li><li><a class="footer__link" href="https://cleantalk.org/help/the-real-person/">The Real Person</a></li></ul></div><div class="footer__menu_container just-mobile is-collapsed" data-dc-component="accordion"><h4 class="footer__list-title accordion__trigger-btn accordion__trigger-btn--no-desktop accordion__trigger-btn--white" data-dc-accordion-ref="trigger[]">Security for websites</h4><ul class="footer__menu" data-dc-accordion-ref="content"><li><a class="footer__link" href="/wordpress-security-malware-firewall" >Security plugin for WordPress</a></li><li><a class="footer__link" href="/help/install-uniforce-security" >Security plugin for any CMS</a></li><li><a class="footer__link" href="/website-malware-scanner" >Malware Web Scanner</a></li><li><a class="footer__link" href="//l.cleantalk.org/website-malware-removal">Malware Removal</a><li><a class="footer__link" href="https://research.cleantalk.org/major-signs-of-malware-on-an-infected-wordpress-site/">Major signs of Malware on WordPress</a></li></ul></div><div class="footer__menu_container just-mobile is-collapsed" data-dc-component="accordion"><h4 class="footer__list-title accordion__trigger-btn accordion__trigger-btn--no-desktop accordion__trigger-btn--white" 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