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They can improve your confidence to use technology for work, learning and daily life.</p><p class="govuk-body-m">Many jobs today need digital skills. You need them even for jobs that do not ask for high levels of qualifications or experience. For example, if you work in a warehouse or a shop you may keep digital records of stock.</p><p class="govuk-body-m">You also need digital skills every day for shopping, banking, and keeping in touch with family and friends.</p> <h2 class="govuk-heading-m">Digital skills for daily life</h2> <p class="govuk-body-m">Essential digital skills include being able to:</p><ul class="govuk-list govuk-list--bullet"><li>use devices like a computer, tablet or mobile phone for simple, personal and work tasks</li><li>find and use information on the internet</li><li>understand how to be safe and responsible online</li><li>communicate socially and professionally using email, messaging and social media</li><li>shop, bank, access services or apply for a job online</li></ul><h3 class="govuk-heading-s">Build your confidence</h3><p class="govuk-body-m">Being more confident using the internet and communicating online can:</p><ul class="govuk-list govuk-list--bullet"><li>help you keep in touch with family and friends</li><li>make everyday life easier</li><li>increase your chances of getting and keeping a job</li><li>improve your access to information, advice and services</li><li>open up learning, training and career opportunities</li></ul> <h2 class="govuk-heading-m">Digital skills at work </h2> <p class="govuk-body-m">As technology advances, most jobs are beginning to need some level of digital skill. </p><p class="govuk-body-m">Technology is also creating lots of exciting new jobs. These jobs will need workers with the confidence to:</p><ul class="govuk-list govuk-list--bullet"><li>use the internet on a mobile phone, tablet, laptop or PC</li><li>communicate online using email and social media</li><li>work from home or a remote location. For example, using online tools like Zoom, Skype, Teams and Facetime to communicate</li><li>create online accounts to access information</li><li>search for reliable information online</li><li>behave safely and legally online</li></ul> <h2 class="govuk-heading-m">Learn digital skills for free </h2> <p class="govuk-body-m">There are lots of ways to get help, and free courses to help you improve your digital skills. You could:<br></p> <ul class="govuk-list govuk-list--bullet"> <li>find an online course on essential digital skills in the <a class="govuk-link" href="http://web.archive.org/web/20230527235857/https://nationalcareers.service.gov.uk/find-a-course">Skills Toolkit</a></li><li>use <a class="govuk-link" href="http://web.archive.org/web/20230527235857/https://www.learnmyway.com/?utm_source=skillstoolkit&utm_medium=website&utm_campaign=gov.uk">Learn My Way</a> or <a class="govuk-link" href="http://web.archive.org/web/20230527235857/https://www.lloydsbankacademy.co.uk/">Lloyds Bank Academy</a> to gain digital skills for daily life. For example, for online banking, shopping and helping children with schoolwork</li> <li>use your <a class="govuk-link" href="http://web.archive.org/web/20230527235857/https://www.gov.uk/local-library-services"> local library</a> – you can book time on a PC and use their learning resources</li> <li>sign up for a course at your local college or adult education service</li></ul><p>Going back into education can be a challenge. Not all learning has to take place in a classroom. There are lots of flexible ways to learn at your own pace, in your own time and in a place you feel comfortable.</p><p>If you do not like the idea of doing a course, you could start off by asking a friend or family member to help you get online.</p> <h2 class="govuk-heading-m">Finding careers advice</h2> <p class="govuk-body-m">Digital skills can help you research your ideas and find careers information online.</p><p class="govuk-body-m">Career websites are great sources of useful information and advice where you can:</p><ul class="govuk-list govuk-list--bullet"><li>chat online with advisers</li><li>talk to people in similar situations in online forums</li><li><a href="/web/20230527235857/https://nationalcareers.service.gov.uk/explore-careers" class="govuk-link" rel="noreferrer noopener">explore different types of jobs</a></li><li>find out which jobs are growing in demand</li></ul> <h2 class="govuk-heading-m">Applying for jobs</h2><p class="govuk-body-m">Digital skills can help you find and apply for jobs. They make it easier to prepare for an <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/interview-advice" class="govuk-link" rel="noreferrer noopener">interview</a> and help you succeed.</p><p>Many jobs are only advertised online. You’ll often need to apply using an <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/application-forms" class="govuk-link" rel="noreferrer noopener">online application form</a> or by emailing a <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/cv-sections" class="govuk-link" rel="noreferrer noopener">CV</a>.</p><p>The job selection process may also include <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/how-to-prepare-for-psychometric-tests/" class="govuk-link" rel="noreferrer noopener">online tests</a> or a <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/how-to-do-well-in-video-interviews/" class="govuk-link" rel="noreferrer noopener">video interview</a>. Knowing how to cope with these will improve your job chances.</p> <h2 class="govuk-heading-m">Skills for jobs in the digital sector</h2><p class="govuk-body-m">If you’re confident with basic digital skills, you may want to go on to learn something more specialist like:</p><ul class="govuk-list govuk-list--bullet"><li>how to code a website</li><li>using social media as a marketing tool</li><li>cyber security</li><li>designing digital products and services</li></ul><p>This could open up new career opportunities or help you to do your current job better.</p><p>Learn more about <a href="http://web.archive.org/web/20230527235857/https://nationalcareers.service.gov.uk/job-categories/computing-technology-and-digital" class="govuk-link" rel="noreferrer noopener">digital careers</a> including roles, salaries and experience required.</p><h3 class="govuk-heading-s">Digital skills in demand</h3><p>Half of all employers say they cannot find candidates with advanced digital skills. Roles requiring digital skills often pay more than those that do not.</p><p><a href="http://web.archive.org/web/20230527235857/https://www.gov.uk/government/publications/find-a-free-level-3-qualification/list-of-free-level-3-qualifications-available-to-eligible-adults#digital" class="govuk-link" rel="noreferrer noopener">Free level 3 Digital and IT qualifications</a> could help you get the digital skills employers want. <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/find-a-course/searchFreeCourse" class="govuk-link" rel="noreferrer noopener">Search free courses for jobs</a> to explore opportunities in IT and the digital sector.</p><p>To help you develop the skills in demand in your local area and get a better job, you could take part in a <a href="http://web.archive.org/web/20230527235857/https://www.gov.uk/guidance/national-skills-fund#skills-bootcamps" class="govuk-link" rel="noreferrer noopener">Skills Bootcamp</a>.</p><p>To get more help with your next steps for developing your digital skills, <a href="/web/20230527235857/https://nationalcareers.service.gov.uk/contact-us" class="govuk-link" rel="noreferrer noopener">speak to an adviser</a>.</p></div></div><div class="govuk-grid-column-one-third"><div class="dfc-app-pages-alignment-left"><div class="app-related-items"></div><h2 class="govuk-heading-m">Related content</h2> <p><a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/how-to-develop-your-soft-skills" class="govuk-link" rel="noreferrer noopener">Developing your soft skills</a></p> <p><a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/advice-on-volunteering" class="govuk-link" rel="noreferrer noopener">Volunteering advice</a></p> <p><a href="/web/20230527235857/https://nationalcareers.service.gov.uk/careers-advice/types-of-work-experience" class="govuk-link" rel="noreferrer noopener">Ways to get work experience</a></p><h2 class="govuk-heading-m">Speak to an adviser</h2> <p class="govuk-body-m">You can call <a class="govuk-link" href="tel:0800100900" rel="external">0800 100 900</a> or <a class="govuk-link" href="/web/20230527235857/https://nationalcareers.service.gov.uk/webchat/chat" rel="external" target="'_blank'">use webchat</a> to speak to an adviser.</p> <p class="govuk-body-m">We're open:</p> <ul class="govuk-list govuk-list--bullet"> <li><strong>8am to 8pm</strong> Monday to Friday</li> <li><strong>10am to 5pm</strong> Saturdays and <a href="http://web.archive.org/web/20230527235857/https://www.gov.uk/bank-holidays" class="govuk-link" rel="noreferrer noopener">bank holidays</a></li> </ul> <p>We're closed on Sundays, Christmas Day and New Year's Day.</p></div></div></div> </div> </div> </main> <div class="govuk-grid-row" id="popupsurvey" data-name="sitewideSurvey"> <div class="survey-container"> <div class="flex-row" style="justify-content: space-between;"> <p class="govuk-heading-s text-light" style="align-self: flex-start;">Rate your experience</p> <a id="exitbtn" class="govuk-heading-s text-light exitbtn" style="cursor: pointer;" aria-label="Close survey" tabindex="0">⛌ Close</a> </div> <p class="govuk-heading-m" data-gtm-vis-recent-on-screen-8675592_424="343" data-gtm-vis-first-on-screen-8675592_424="343" data-gtm-vis-total-visible-time-8675592_424="100" data-gtm-vis-has-fired-8675592_424="1" data-gtm-vis-recent-on-screen-8675592_495="373" data-gtm-vis-first-on-screen-8675592_495="373" data-gtm-vis-total-visible-time-8675592_495="100" data-gtm-vis-has-fired-8675592_495="1" data-gtm-vis-recent-on-screen-8675592_422="1209" data-gtm-vis-first-on-screen-8675592_422="1209" data-gtm-vis-total-visible-time-8675592_422="100" data-gtm-vis-has-fired-8675592_422="1" style="" data-gtm-vis-recent-on-screen-8675592_194="551" data-gtm-vis-first-on-screen-8675592_194="551" data-gtm-vis-total-visible-time-8675592_194="100" data-gtm-vis-has-fired-8675592_194="1" data-gtm-vis-has-fired-8675592_240="1"> How satisfied are you with the website?</p> <div class="rating flex-row" name="2" style="flex-direction: row-reverse; 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