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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Sociale media<div class="menu-item-description">Beantwoord uw volgers rechtstreeks vanuit LiveAgent</div></a></li> <li id="menu-item-695174" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-666623 current_page_item menu-item-695174"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.nl/callcenter-software/" aria-current="page" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Callcenter<div class="menu-item-description">Ingebouwde callcentersoftware</div></a></li> <li id="menu-item-774424" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-774424"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Kennisbank<div class="menu-item-description">Zorg voor selfservicie-opties</div></a></li> </ul> </li> <li id="menu-item-165421" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165421"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Gebruik voor</a> <ul class="sub-menu"> <li id="menu-item-165404" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165404"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.nl/ondernemingen/" title="Liveagent is een helpdesk software die zich aanpast aan de behoeften van verschillende bedrijfsmodellen. Liveagent kan uw bedrijf helpen met uw klantenondersteuning." hreflang="nl-NL" onover-preload="1">Bedrijfsoplossingen<div class="menu-item-description">Verschillende bedrijven, verschillende oplossingen</div></a></li> <li id="menu-item-165409" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165409"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.nl/sector/" title="LiveAgent is in staat om te voldoen aan de eisen van verschillende soorten bedrijfsleven. Bekijk hoe LiveAgent aan uw vereisten kan voldoen en uw klantenondersteuning kan verbeteren." hreflang="nl-NL" onover-preload="1">Sectoroplossingen<div class="menu-item-description">LiveAgent aanpassen aan uw sector</div></a></li> <li id="menu-item-751083" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751083"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.nl/succesverhalen/" title="The TEXT includes brief descriptions of various companies and their services. These companies range from web hosting providers to gaming companies to online bookstores. The descriptions mention the industries in which these companies operate and highlight some of their key features." hreflang="nl-NL" onover-preload="1">Gebruiksvoorbeelden<div class="menu-item-description">Één product, meerdere use case-scenario’s</div></a></li> </ul> </li> <li id="menu-item-165441" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165441"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Integraties</a> <ul class="sub-menu"> <li id="menu-item-952990" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-952990"><a href="https://www.live-agent.nl/integraties/whatsapp/" title="LiveAgent biedt een WhatsApp-integratie waarmee gebruikers eenvoudig WhatsApp-berichten kunnen beantwoorden vanuit hun LiveAgent-dashboard." hreflang="nl-NL" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165442" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165442"><a href="https://www.live-agent.nl/integraties/wordpress/" title="Breng uw klantenondersteuning naar een hoger niveau op uw Wordpress-sites. Met een integratie van Wordpress voor LiveAgent kunt u een chatknop op uw websites plaatsen." hreflang="nl-NL" onover-preload="1">WordPress</a></li> <li id="menu-item-165446" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165446"><a href="https://www.live-agent.nl/integraties/prestashop/" title="Als u wilt dat uw klanten u sneller bereiken, overweeg dan om een live chatknop te plaatsen voor uw Prestashop-website met onze integratie van LiveAgent." hreflang="nl-NL" onover-preload="1">Prestashop</a></li> <li id="menu-item-165448" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165448"><a href="https://www.live-agent.nl/integraties/magento/" title="Verbeter uw e-commerce-ervaring met de Magento 2-integratie van LiveAgent. Ontvang automatisch klantinformatie en bestellingen direct in uw tickets-interface zonder handmatig bij te houden. Probeer het gratis en stroomlijn uw klantinteractie vandaag nog!" hreflang="nl-NL" onover-preload="1">Magento</a></li> <li id="menu-item-165451" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165451"><a href="https://www.live-agent.nl/integraties/shopify/" title="Als u wilt dat uw klanten u sneller bereiken, overweeg dan de integratie van Shopify voor LiveAgent. Met deze integratie kunt u live chat in uw e-winkel opzetten." hreflang="nl-NL" onover-preload="1">Shopify</a></li> <li id="menu-item-165452" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165452"><a href="https://www.live-agent.nl/integraties/mailchimp/" title="Een ticketsoftware kan veel meer doen met een integratie van Mailchimp voor LiveAgent. Met een integratie van Mailchimp kunt u contacten beheren vanaf uw helpdesk." hreflang="nl-NL" onover-preload="1">MailChimp</a></li> <li id="menu-item-165453" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165453"><a href="https://www.live-agent.nl/integraties/pipedrive/" title="Volg uw leads en deals met een integratie van PipeDrive voor LiveAgent. Deze integratie verzamelt al uw gegevens in één dashboard om uw workflow te vergemakkelijken." hreflang="nl-NL" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165456" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165456"><a href="https://www.live-agent.nl/integraties/slack/" title="Chat wanneer u maar wilt met uw teamgenoten zonder uw helpdesk te verlaten. De integratie van Slack voor LiveAgent zorgt voor berichten zodat u deze niet zult missen." hreflang="nl-NL" onover-preload="1">Slack</a></li> <li id="menu-item-165457" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-165457"><a href="/integraties/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">Meer integraties</a></li> </ul> </li> </ul> </li> <li id="menu-item-165458" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165458"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Bronnen</a> <ul class="sub-menu"> <li id="menu-item-165459" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165459"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Leren</a> <ul class="sub-menu"> <li id="menu-item-165460" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165460"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/academie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="nl-NL" onover-preload="1">Academie<div class="menu-item-description">Word een klantenservice-expert</div></a></li> <li id="menu-item-165463" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165463"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/email-sjablonen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="nl-NL" onover-preload="1">Sjablonen<div class="menu-item-description">Aanpasbare sjablonen voor elke gelegenheid</div></a></li> <li id="menu-item-751086" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751086"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="nl-NL" onover-preload="1">Checklists<div class="menu-item-description">Hoe u met uw proces omgaat</div></a></li> </ul> </li> <li id="menu-item-165464" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165464"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165465" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165465"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Discover expert tips and tricks for enhancing customer satisfaction and productivity with LiveAgent's blog. Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1">Blog<div class="menu-item-description">Nieuws over klantenservice & LiveAgent</div></a></li> <li id="menu-item-165466" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165466"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1">Woordenlijst<div class="menu-item-description">Leer de terminologie van de klantenservice</div></a></li> <li id="menu-item-165468" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165468"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/adresboek/" title="Vind gemakkelijk klantenservicecontacten met de uitgebreide adresboeklijst van LiveAgent. Of u nu hulp zoekt voor Adobe, Apple, Google, of een ander merk, wij hebben de contactgegevens die u nodig heeft, allemaal op één handige plek. Bezoek de pagina voor directe toegang!" hreflang="nl-NL" onover-preload="1">Adresboek<div class="menu-item-description">Uitgebreide lijst met helpdeskcontacten</div></a></li> </ul> </li> <li id="menu-item-165469" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165469"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165394" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165394"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.nl/typetest/" title="Test uw typevaardigheid met de gratis typetest van LiveAgent. Ken uw typsnelheid in enkele minuten en oefen gratis om deze te verbeteren." hreflang="nl-NL" onover-preload="1">Typetest<div class="menu-item-description">Verbeter uw typsnelheid</div></a></li> <li id="menu-item-952996" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-952996"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.live-agent.nl/reviews/" title="Softwarebeoordelingen zijn belangrijk bij het kiezen van de juiste software. Een goede recensie moet onbevooroordeeld zijn en elke belangrijke aspect van de software beschrijven. Het beoordelingsproces omvat installatie en implementatie, dagelijkse gebruikerservaring en prijsstelling. Er zijn drie hoofdonderdelen in elke softwarebeoordeling: installatie en implementatie, dagelijkse gebruikerservaring en prijsstelling. Negatieve recensies helpen gebruikers slechte oplossingen te vermijden, maar testomstandigheden zijn relevant voor de lezer om een goede beoordeling te garanderen." hreflang="nl-NL" onover-preload="1">Recensies<div class="menu-item-description">Bekijk de recensies van softwarefuncties</div></a></li> <li id="menu-item-751087" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751087"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Ondersteuningsportal<div class="menu-item-description">Instructieartikelen en handleidingen</div></a></li> </ul> </li> <li id="menu-item-165470" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165470"><a href="#" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Bedrijf</a> <ul class="sub-menu"> <li id="menu-item-339741" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339741"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.nl/over-ons/over-liveagent/" title="Elk succesvol bedrijf is ergens begonnen. Bekijk onze geschiedenis en leer meer over de missie, visie en waarden van ons bedrijf." hreflang="nl-NL" onover-preload="1">Over ons<div class="menu-item-description">Ontdek het team achter het product</div></a></li> <li id="menu-item-165405" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165405"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.nl/onderscheidingen/" title="Geweldige klantenservice begint met betere helpdesk software. Vanaf € 15/maand. Ga aan de slag met een gratis proefperiode van 14 dagen. Software-as-a-Service of op locatie." hreflang="nl-NL" onover-preload="1">Onderscheidingen<div class="menu-item-description">Onze prijzen en prestaties</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165475" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165475"><a href="/functies/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="nl-NL" onover-preload="1">Functies</a></li> <li id="menu-item-803034" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803034"><a href="/prijzen/" title="LiveAgent-abonnementen beginnen bij €15/agent/maand en omvatten emailticketing, live chatfunctie, kennisbank en meer. Het volledige pakket is beschikbaar voor €69/agent/maand." hreflang="nl-NL" onover-preload="1">Prijzen</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1"> <span>Demo</span> </a> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-nl" lang="nl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azië</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Midden-Oosten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/call-center-software/" title="Prozkoumejte výběr nejlepšího softwaru pro call centra na trhu. Vyberte si ideální software pro call centrum pro svůj web a zvedněte své služby zákazníkům až na Měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/call-center-software/" title="Udforsk et udvalg af den bedste callcentersoftware på markedet. Vælg den ideelle callcentersoftware til dit websted, og løft din kundeservice til månen." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title="Tutvuge parima kõnekeskuse tarkvara valikuga turul. Valige oma veebisaidi jaoks ideaalne kõnekeskuse tarkvara ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-centro-de-llamadas/" title="Explore una selección del mejor software de call center del mercado. Elija el software de call center ideal para su sitio web y eleve su servicio al cliente a la luna." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Le logiciel de centre d'appels omnicanal LiveAgent permet aux agents de fournir un service personnalisé à vos clients. Essayez dès maintenant une nouvelle expérience de support client." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-tilefonikon-kentron/" title="Ανακαλύψτε το κορυφαίο λογισμικό τηλεφωνικών κέντρων για το 2024 με το LiveAgent! Απολαύστε κρυστάλλινους ήχους και πολυκαναλική υποστήριξη χωρίς την ανάγκη υλικού. Ξεκινήστε δωρεάν δοκιμή έως 30 ημέρες χωρίς πιστωτική κάρτα και παρέχετε αξιόπιστες, εξατομικευμένες υπηρεσίες στους πελάτες σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/zvanu-centra-programmatura/" title="Iepazīstieties ar labāko zvanu centra programmu izvēli tirgū. Izvēlieties savai mājaslapai ideālu zvanu centra programmatūru un paceliet klientu apkalpošanu līdz debesīm." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/skambusiu-centro-programine-iranga/" title="„LiveAgent“ omnikanalio skambučių centro programinė įranga suteikia agentams galimybę teikti individualizuotas paslaugas jūsų klientams. Išbandykite naują klientų aptarnavimo patirtį dabar." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/call-center-szoftver/" title="Fedezd fel a legjobb call center szoftvert 2024-ben a LiveAgent-tel! Élvezd a hardvermentes támogatást, kristálytiszta hangzást, és próbáld ki kockázatmentesen, beállítási díjak és bankkártya nélkül. Használd ki a 30 napos ingyenes próbaverziót, és tapasztald meg a személyre szabott ügyfélszolgálatot fejlett VoIP funkciókkal. Kezdd el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </span> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/najlepsze-oprogramowanie-call-center/" title="Oprogramowanie omnichannel do call center od LiveAgent umożliwia agentom spersonalizowaną obsługę klientów. Wypróbuj nowe doświadczenia w zakresie obsługi klienta już teraz." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-call-center/" title="Software-ul pentru call center omnicanal LiveAgent le permite agenților să ofere servicii personalizate pentru clienții dvs. Încercați acum noua experiență de asistență pentru clienți." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azië</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="LiveAgent的全渠道呼叫中心软件能够让代理为您的客户提供个性化的服务。现在就试试全新的客户支持体验。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/call-center-software/" title="Pinalalakas ng LiveAgent omnichannel call center software ang kakayanan ng agents na magbigay ng personalized service sa customers ninyo. Subukan ang bagong customer support experience ngayon din." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Cùng tìm hiểu bộ phần mềm tổng đài cuộc gọi tốt nhất trên thị trường. Lựa chọn phần mềm tổng đài lý tưởng cho website của bạn cũng như nâng cao chất lượng dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Midden-Oosten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/call-center-software/" title="استكشف مجموعة مختارة من أفضل برامج مركز الاتصال في السوق. واختر برنامج مركز الاتصال المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى المستويات." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/call-center-software/" title="Explore a selection of the best call center software on the market. Choose the ideal call center software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-call-center/" title="Descubra o LiveAgent, o melhor software de call center de 2024, com suporte omnicanal e recursos avançados como IVR e videochamadas HD. Experimente gratuitamente por 14 ou 30 dias sem necessidade de cartão de crédito. Dê a seus clientes um atendimento personalizado e eficiente com soluções VoIP e suporte 24/7. Desfrute de uma comunicação clara e envolvente, e eleve a qualidade das interações com seus clientes." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Gekopieerd!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/FeaturesTable-New" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/FeaturesTable-New.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="666623" class="elementor elementor-666623 elementor-653288" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-282ea944 heroBanner heroBanner--callCenter elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="282ea944" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac17078 wrapper" data-id="6ac17078" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-43968dd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="43968dd8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fb908b2 heroBanner__content" data-id="4fb908b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26860304 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="26860304" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-callcenter-software"><span class="highlight-gradient">Callcenter</span>-software</h1> </div> </div> <div class="elementor-element elementor-element-2263621a heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="2263621a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-geniet-van-kristalheldere-geluiden-en-hardwarevrije-ondersteuning">Geniet van kristalheldere geluiden en <br>hardwarevrije ondersteuning.</h3> </div> </div> <div class="elementor-element elementor-element-296f7124 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="296f7124" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Geen installatiekosten </li> <li>✓ 24/7 klantenservice </li> <br> <li>✓ Geen kredietkaart nodig </li> <li>✓ Elk moment opzegbaar</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.live-agent.nl/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Ga GRATIS aan de slag</span> </a> <div class="info__under__button"> <span><strong>30 dagen </strong>/ zakelijke e-mail</span> <span><strong>14 dagen </strong>/ gratis e-mail</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9919e3 heroBanner__image" data-id="7a9919e3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1136a473 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="1136a473" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.live-agent.nl/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp 900w, https://www.live-agent.nl/wp/urlslab-download/f1896e8e47120124a544eb9dd32ad2ef/heroBanneer-img-call-center-1-300x300.jpg.webp 300w, https://www.live-agent.nl/wp/urlslab-download/af8666b13ae58c4c061f8ac9c5b46956/heroBanneer-img-call-center-1-150x150.jpg.webp 150w, https://www.live-agent.nl/wp/urlslab-download/ea746666cc5e029efd917279901b8f4a/heroBanneer-img-call-center-1-768x768.jpg.webp 768w, https://www.live-agent.nl/wp/urlslab-download/411eea2e24023fc88dd82343f6e39b88/heroBanneer-img-call-center-1-50x50.jpg.webp 50w, https://www.live-agent.nl/wp/urlslab-download/82a150d34052a366bce4cd6cbb295140/heroBanneer-img-call-center-1-25x25.jpg.webp 25w, https://www.live-agent.nl/wp/urlslab-download/c709a6fcd6008ee3aa4be9ee8f9687aa/heroBanneer-img-call-center-1-380x380.jpg.webp 380w, 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https://www.live-agent.nl/wp/urlslab-download/33e6a24a7f9714954eddfc681291491b/heroBanneer-img-call-center-1-150x150.jpg 150w, https://www.live-agent.nl/wp/urlslab-download/d605375501dc81171998a15b2353b3e8/heroBanneer-img-call-center-1-768x768.jpg 768w, https://www.live-agent.nl/wp/urlslab-download/32bca655a606635abd52fc762db74dfb/heroBanneer-img-call-center-1-50x50.jpg 50w, https://www.live-agent.nl/wp/urlslab-download/ce350f7e17de93f88d5abe6f7315547c/heroBanneer-img-call-center-1-25x25.jpg 25w, https://www.live-agent.nl/wp/urlslab-download/959954608f27c182805bac8cd6ae9d80/heroBanneer-img-call-center-1-380x380.jpg 380w, https://www.live-agent.nl/wp/urlslab-download/9722851e0dae589cf03a41cdd558386d/heroBanneer-img-call-center-1-335x335.jpg 335w, https://www.live-agent.nl/wp/urlslab-download/9e21cac4ae0434a582f28ff4acad4588/heroBanneer-img-call-center-1-400x400.jpg 400w, https://www.live-agent.nl/wp/urlslab-download/c9c69ce8ca4813d17675565f87327be0/heroBanneer-img-call-center-1-185x185.jpg 185w, https://www.live-agent.nl/wp/urlslab-download/34eb0ce61cfd04e716ee39201e7b1362/heroBanneer-img-call-center-1-110x110.jpg 110w, https://www.live-agent.nl/wp/urlslab-download/f1127dabb535680e6d625cace64ad23a/heroBanneer-img-call-center-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.live-agent.nl/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.live-agent.nl/wp/urlslab-download/4b4040391361a2e0e688068b0619a363/heroBanneer-img-call-center-1.jpg" class="attachment-full size-full wp-image-867413" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-89baaf5 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="89baaf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e0c72d" data-id="1e0c72d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e2eea4e elementor-widget elementor-widget-menu-anchor" data-id="e2eea4e" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-c87a626 elementor-widget elementor-widget-shortcode" data-id="c87a626" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.live-agent.nl/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.live-agent.nl/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.live-agent.nl/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.live-agent.nl/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.live-agent.nl/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.live-agent.nl/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d09eb65 elementor-section-full_width Block Block--background Block--elements Block--redesign elementor-section-height-default elementor-section-height-default" data-id="5d09eb65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836766a wrapper" data-id="836766a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5d5b0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5d5b0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcb210c" data-id="5fcb210c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41fbeb12 elementor-widget elementor-widget-heading" data-id="41fbeb12" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-uw-complete-callcentersoftware-wacht-op-u">Uw complete callcentersoftware wacht op u</h2> </div> </div> <div class="elementor-element elementor-element-82007e elementor-widget elementor-widget-text-editor" data-id="82007e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Maak moeiteloos contact met uw klanten via alle kanalen. LiveAgent, de cloudgebaseerde <a href="https://www.live-agent.nl/inkomende-callcenter-software/" title="Inbound callcentersoftware kan u helpen bij het opzetten van een virtueel callcenter. Beheer eenvoudig inkomende klantencommunicatie, verbeter de prestaties van het ondersteuningsteam en genereer meer inkomende verkopen. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">callcentersoftware</a> met meerdere kanalen, is alles wat u ooit nodig zult hebben om betrouwbare en persoonlijke service aan uw klanten te bieden.</span></p><p><span style="font-weight: 400;">Ons VoIP-callcenter-telefoonsysteem (Voice over Internet Protocol) is uitgerust met geavanceerde functies zoals IVR, terugbelverzoeken, ACD, slimme <a href="https://www.live-agent.nl/functies/oproeproutering/" urlslab_href_old="/call-center-software/call-routing/" title="Probeer een meer persoonlijke manier om met uw klanten te communiceren. Probeer het videogesprek van LiveAgent. U hebt alleen uw LiveAgent-account nodig. Lees er meer over." hreflang="nl-NL" onover-preload="1">oproeproutering</a>, doorverbinden, onbeperkt opnemen van oproepen en HD-videogesprekken — en dat is nog maar het begin.</span></p> </div> </div> <div class="elementor-element elementor-element-42a5f55b elementor-widget elementor-widget-shortcode" data-id="42a5f55b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-935928 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-nl"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.live-agent.nl/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.live-agent.nl/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-937576 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-nl"> <a href="https://www.capterra.com/help-desk-software/shortlist/" target="_blank" title="Help Desk Software - 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Maak een GRATIS account aan</span> </button> <div class="Signup__form__terms"> <p>Door mij aan te melden, aanvaard ik <a title="Algemene voorwaarden" href="/algemene-voorwaarden/" hreflang="nl-NL" onover-preload="1">Algemene voorwaarden</a> en <a title="Privacybeleid" href="/privacy-beleid/" hreflang="nl-NL" onover-preload="1">Privacybeleid</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-60e47c3c elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="60e47c3c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b9055a0 wrapper" data-id="5b9055a0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52ed90bd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52ed90bd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cca124f Block--video Block--video__vertical" data-id="4cca124f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-393e85b0 videoTitle elementor-widget elementor-widget-text-editor" data-id="393e85b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-callcentersoftware-in-uw-helpdesk">Callcentersoftware in uw helpdesk</h3><p>00:00 / 02:02</p> </div> </div> <div class="elementor-element elementor-element-6c838e9 elementor-widget elementor-widget-video" data-id="6c838e9" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=BZtDNkvb2a8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/BZtDNkvb2a8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="BZtDNkvb2a8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Call center software in your helpdesk | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M123S</strong><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c8bf5b02060c58d7c1b0b7a43301374d/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.nl/wp/urlslab-download/ab62246fd64ecad244167935da419894/hqdefault.jpg" alt="Youtube video: LiveAgent Call center software in your helpdesk" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:22+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Call center software in your helpdesk"><meta itemprop="description" content="All your favorite cloud call center features are now built into your LiveAgent helpdesk. Unlimited voice recording storage | Inbound and Outbound calling | Customized greetings & IVR | Attended transfers & Clever call routing https://www.liveagent.com/call-center-software"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/BZtDNkvb2a8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=BZtDNkvb2a8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/BZtDNkvb2a8"><meta itemprop="duration" content="P0Y0M0DT0H0M123S"><meta itemprop="uploadDate" content="2024-10-14T06:50:22+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_whatis_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-26964574 elementor-widget elementor-widget-heading" data-id="26964574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-wat-is-callcentersoftware">Wat is callcentersoftware?</h2> </div> </div> <div class="elementor-element elementor-element-63f335c6 elementor-widget elementor-widget-text-editor" data-id="63f335c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Callcentersoftware-oplossingen zijn systemen waarmee callcentermedewerkers inkomende en uitgaande gesprekken kunnen afhandelen. Deze oplossingen zijn ideaal voor meer persoonlijk klantenrelatiebeheer en voor snelle klantenondersteuning.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e5a420c Block--video Block--video__vertical" data-id="3e5a420c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d1ee551 videoTitle elementor-widget elementor-widget-text-editor" data-id="6d1ee551" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-callcentersoftware-demo">Callcentersoftware demo</h3><p>00:00 / 04:39</p> </div> </div> <div class="elementor-element elementor-element-4221cb98 elementor-widget elementor-widget-video" data-id="4221cb98" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/SyvXUDe3g6A","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/SyvXUDe3g6A\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="SyvXUDe3g6A"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.nl/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_try_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dbe8061 elementor-widget elementor-widget-heading" data-id="6dbe8061" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ontdek-onze-callcentersoftware">Ontdek onze callcentersoftware</h2> </div> </div> <div class="elementor-element elementor-element-4191dee6 elementor-widget elementor-widget-text-editor" data-id="4191dee6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ervaar onze belangrijkste functies met een gratis proefversie van LiveAgent en ervaar hoe het is om professionele services te bieden met onze oplossing. Bekijk hoe eenvoudig het is om een callcenter op te zetten, VoIP-nummers toe te voegen of IVR te configureren met onze krachtige tool</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a865eca Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a865eca" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636566bf wrapper__wide no-padding" data-id="636566bf" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4670991b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4670991b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ac28fe2 visible" data-id="4ac28fe2" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31285f3a elementor-widget elementor-widget-image" data-id="31285f3a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-782940f7 elementor-widget elementor-widget-heading" data-id="782940f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-geef-uw-contactcenter-vertegenwoordigers-de-juiste-tools-met-liveagent">Geef uw contactcenter <span class="highlight-gradient">vertegenwoordigers</span> de juiste tools met LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-1742ebed elementor-widget elementor-widget-text-editor" data-id="1742ebed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Bekijk hoe LiveAgent de communicatie met uw klantencontacten kan verbeteren en een geweldige ervaring voor agenten kan creëren. Onze flexibele oplossing werkt soepel, zodat u zich kunt concentreren op het tevreden stellen van uw klanten. </p> </div> </div> <div class="elementor-element elementor-element-7c6787b7 elementor-widget elementor-widget-text-editor" data-id="7c6787b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Wat uw contactcentermedewerkers krijgen:</strong></p> </div> </div> <div class="elementor-element elementor-element-37a16d8 checklist elementor-widget elementor-widget-text-editor" data-id="37a16d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Hogere oplossingspercentages voor tijdgevoelige problemen</li> <li>Realtime monitoring en callcenterstatistieken</li> <li>Meerdere gesprekskanalen in één interface</li> </ul> </div> </div> <div class="elementor-element elementor-element-39bc1dcf elementor-widget elementor-widget-html" data-id="39bc1dcf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"><span>Start GRATIS proefperiode</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e49438c hidden" data-id="e49438c" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7582dc9 elementor-widget elementor-widget-image" data-id="7582dc9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-e88b06f elementor-widget elementor-widget-heading" data-id="e88b06f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-creer-gepersonaliseerde-klant-ervaringen-met-liveagent">Creëer gepersonaliseerde <span class="highlight-gradient">klant</span> ervaringen met LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-9454f81 elementor-widget elementor-widget-text-editor" data-id="9454f81" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Onze contactcentertool kan u helpen het ultieme platform voor klantbetrokkenheid te creëren en u te helpen de klantenloyaliteit te vergroten. Toon uw klanten geweldige ondersteuning met onze helpdeskoplossing en los tijdrovende problemen snel op.</p> </div> </div> <div class="elementor-element elementor-element-bbd6b38 elementor-widget elementor-widget-text-editor" data-id="bbd6b38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Overtreffen de verwachtingen van de klant</strong></p> </div> </div> <div class="elementor-element elementor-element-b5da493 checklist elementor-widget elementor-widget-text-editor" data-id="b5da493" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Maak gepersonaliseerde ervaringen voor klanten</li> <li>Verbeter de kwaliteit van klanteninteracties</li> <li>Zorg voor een naadloze klantenreis</li> </ul> </div> </div> <div class="elementor-element elementor-element-5192b6b elementor-widget elementor-widget-html" data-id="5192b6b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"><span>Start GRATIS proefperiode</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3206e52d" data-id="3206e52d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49d47181 elementor-widget elementor-widget-html" data-id="49d47181" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Ondersteuningsteam lay-out</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Klanten lay-out</label> </div> </div> </div> <div class="elementor-element elementor-element-337e3e14 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="337e3e14" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp 1768w, https://www.live-agent.nl/wp/urlslab-download/f664f140ba4dd83f87aba909f0ebe614/callcenter_switcher_support-300x223.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/9c6361f82fb7de066f5ce7596719c227/callcenter_switcher_support-1024x762.png.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/c32356dcb670fc08bb2cd0cc43a02758/callcenter_switcher_support-768x572.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/ac42fa7ae4d2678f34a43f032a8bf8db/callcenter_switcher_support-67x50.png.webp 67w, https://www.live-agent.nl/wp/urlslab-download/b2178179b6045b5e2d7e7d56633c17cd/callcenter_switcher_support-34x25.png.webp 34w, https://www.live-agent.nl/wp/urlslab-download/20778f2271b456c381254b9fea78d68d/callcenter_switcher_support-450x335.png.webp 450w, https://www.live-agent.nl/wp/urlslab-download/c16ede20dbe862535e4b9b8e47f7f0f3/callcenter_switcher_support-537x400.png.webp 537w, https://www.live-agent.nl/wp/urlslab-download/e5d1243eb717b8919ed142285ddcdcac/callcenter_switcher_support-185x138.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/d801a1c67e1d424cf1942d248907ecdd/callcenter_switcher_support-110x82.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/f34dba9371864cc61e315f987b1fe031/callcenter_switcher_support-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png 1768w, https://www.live-agent.nl/wp/urlslab-download/c777cecbec154a23ea9984fa6ed9b45b/callcenter_switcher_support-300x223.png 300w, https://www.live-agent.nl/wp/urlslab-download/a43d4bb21601bd5a7c5a2451289ecccd/callcenter_switcher_support-1024x762.png 1024w, https://www.live-agent.nl/wp/urlslab-download/918a969656a825b4cd1acb8df7526ef9/callcenter_switcher_support-768x572.png 768w, https://www.live-agent.nl/wp/urlslab-download/05ac6e21b30b61dabc2ff83b6a1eaff8/callcenter_switcher_support-67x50.png 67w, https://www.live-agent.nl/wp/urlslab-download/5abdfde77f38de0ac3fd4d293c453818/callcenter_switcher_support-34x25.png 34w, https://www.live-agent.nl/wp/urlslab-download/9f5859da8dbb316ce5182f668b15fe82/callcenter_switcher_support-450x335.png 450w, https://www.live-agent.nl/wp/urlslab-download/b94644065db6a5e830d2b47d673a2346/callcenter_switcher_support-537x400.png 537w, https://www.live-agent.nl/wp/urlslab-download/8372b237801ee50367620ad69e5c77ba/callcenter_switcher_support-185x138.png 185w, https://www.live-agent.nl/wp/urlslab-download/b833ad2cf7aa70f9cf795e3f2ff96c38/callcenter_switcher_support-110x82.png 110w, https://www.live-agent.nl/wp/urlslab-download/be29b116f64e68c3fd6b5fd25f8a24b8/callcenter_switcher_support-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-653431" alt="LiveAgent call center support" data-src="https://www.live-agent.nl/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-410f4506 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="410f4506" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp 884w, https://www.live-agent.nl/wp/urlslab-download/93a38a85c730f247d92d4c2182676de6/call-center-customer-view-300x223.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/d65bbaa1d9c05717a0b38f778d02590a/call-center-customer-view-768x572.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/dbedce5c69b55792f1392a2bb8bf86dc/call-center-customer-view-67x50.png.webp 67w, https://www.live-agent.nl/wp/urlslab-download/8b04c6e1ca5f190bdfae1b70c691de18/call-center-customer-view-34x25.png.webp 34w, https://www.live-agent.nl/wp/urlslab-download/58238963d92402d8e9e6a0c8bd1fe06b/call-center-customer-view-450x335.png.webp 450w, https://www.live-agent.nl/wp/urlslab-download/52114508665f292d5f0b01dae4fd3c9a/call-center-customer-view-537x400.png.webp 537w, https://www.live-agent.nl/wp/urlslab-download/77830a63c336135de6c1aee6fecc9a39/call-center-customer-view-185x138.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/d9c5e60f5fb471f69b8c04a0e0e93faa/call-center-customer-view-110x82.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/2c96e9dce955a1ffa4ff7f488a478ea6/call-center-customer-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png 884w, https://www.live-agent.nl/wp/urlslab-download/f1fa09714f3e3fa21bccc02584041091/call-center-customer-view-300x223.png 300w, https://www.live-agent.nl/wp/urlslab-download/c3bfd5df7a52d5bfe4f2339b843a8163/call-center-customer-view-768x572.png 768w, https://www.live-agent.nl/wp/urlslab-download/dd3352dbb1c39f0ce7149591f256847f/call-center-customer-view-67x50.png 67w, https://www.live-agent.nl/wp/urlslab-download/1d2036f06d31f30fac28bceba74e65a1/call-center-customer-view-34x25.png 34w, https://www.live-agent.nl/wp/urlslab-download/16d57099231ade8b4c3a71c0ada674a6/call-center-customer-view-450x335.png 450w, https://www.live-agent.nl/wp/urlslab-download/5a97f06831ad835dd86c671f7fada4bd/call-center-customer-view-537x400.png 537w, https://www.live-agent.nl/wp/urlslab-download/1bc90fe1ff7a63b562f148c39b72b420/call-center-customer-view-185x138.png 185w, https://www.live-agent.nl/wp/urlslab-download/6a4ccaba193109eb6581fc8f37bb9571/call-center-customer-view-110x82.png 110w, https://www.live-agent.nl/wp/urlslab-download/409136388d19d0de23de4c7af1669117/call-center-customer-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="884" height="658" class="attachment-full size-full wp-image-886469" alt="LiveAgent's call center from customre's view" data-src="https://www.live-agent.nl/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-104fffd4 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="104fffd4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aa1e658 wrapper" data-id="5aa1e658" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16204fae elementor-widget elementor-widget-heading" data-id="16204fae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-compleet-overzicht-van-uw-callcenteroplossing">Compleet overzicht van uw callcenteroplossing</h2> </div> </div> <div class="elementor-element elementor-element-22d52c18 elementor-widget elementor-widget-text-editor" data-id="22d52c18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Beheer de activiteiten van het klantenondersteuningscentrum met gemak dankzij onze alles-in-één oplossing. Breng de productiviteit van uw callcenter naar het hoogste niveau en verbeter de kwaliteit van klanteninteracties met LiveAgent.</p> </div> </div> <div class="elementor-element elementor-element-15964564 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="15964564" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-3621" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Nummers</div> <div id="elementor-tab-title-3622" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Oproep-apparaten</div> <div id="elementor-tab-title-3623" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Oproepgeschiedenis</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Nummers</div> <div id="elementor-tab-content-3621" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-3621" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp 2560w, https://www.live-agent.nl/wp/urlslab-download/51a1e04ddc3dc8db0f4456fd00f4a979/callcenter_numbers-300x184.jpg.webp 300w, https://www.live-agent.nl/wp/urlslab-download/a1ed953e707b7f483e1376bf7f151b82/callcenter_numbers-1024x628.jpg.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/7346ffe8d1a737291b1219b8121dc963/callcenter_numbers-768x471.jpg.webp 768w, https://www.live-agent.nl/wp/urlslab-download/0b0e71933787c078d7bd41c54330dd6b/callcenter_numbers-82x50.jpg.webp 82w, https://www.live-agent.nl/wp/urlslab-download/4e6e8d19d6089f16f0cf960f553241d6/callcenter_numbers-41x25.jpg.webp 41w, https://www.live-agent.nl/wp/urlslab-download/71d9c441a19d8b9b085b2a5c641ce9a7/callcenter_numbers-546x335.jpg.webp 546w, https://www.live-agent.nl/wp/urlslab-download/0ea5c335ea27c7cfd69665beb9f4b95d/callcenter_numbers-652x400.jpg.webp 652w, https://www.live-agent.nl/wp/urlslab-download/6f3f4bc07a2ce073a12a9d17db7a5871/callcenter_numbers-185x113.jpg.webp 185w, https://www.live-agent.nl/wp/urlslab-download/3e3de17e76f62e9f6d7f1f918c78bcf9/callcenter_numbers-110x67.jpg.webp 110w, https://www.live-agent.nl/wp/urlslab-download/9298539877feaad7bb0e2f2c06b3cc62/callcenter_numbers-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg 2560w, https://www.live-agent.nl/wp/urlslab-download/3551bd835708c2b1347133d3559476ed/callcenter_numbers-300x184.jpg 300w, https://www.live-agent.nl/wp/urlslab-download/1250d39caeb7dd5491e2d3214537c774/callcenter_numbers-1024x628.jpg 1024w, https://www.live-agent.nl/wp/urlslab-download/1575b1c858f62fc8500545dd6be8ea7e/callcenter_numbers-768x471.jpg 768w, https://www.live-agent.nl/wp/urlslab-download/32391a043784052a3f3ef31897c0af7b/callcenter_numbers-82x50.jpg 82w, https://www.live-agent.nl/wp/urlslab-download/a54f9a7c75b449fb53d94df69162537e/callcenter_numbers-41x25.jpg 41w, https://www.live-agent.nl/wp/urlslab-download/63a0f26b2304a5f8372b7421b6239a93/callcenter_numbers-546x335.jpg 546w, https://www.live-agent.nl/wp/urlslab-download/af6c11bc3c9265b4b27e19eab17ebb38/callcenter_numbers-652x400.jpg 652w, https://www.live-agent.nl/wp/urlslab-download/21c28f80f263f9dd6ad3aaeb7d74b861/callcenter_numbers-185x113.jpg 185w, https://www.live-agent.nl/wp/urlslab-download/d414c4e24c4f0b929f787c9bc2ad0d73/callcenter_numbers-110x67.jpg 110w, https://www.live-agent.nl/wp/urlslab-download/9b48a4e042b9bf8c24eb9fdb9f0bc6e2/callcenter_numbers-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653518 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Oproep-apparaten</div> <div id="elementor-tab-content-3622" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-3622" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp 2560w, https://www.live-agent.nl/wp/urlslab-download/095522de2d66c75b55939a7a695fdc7c/callcenter_calling_devices-300x184.jpg.webp 300w, https://www.live-agent.nl/wp/urlslab-download/ad22665d2eea2123865109eccd1cf6d7/callcenter_calling_devices-1024x628.jpg.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/79589327cc2889731f5f2b44ec30d691/callcenter_calling_devices-768x471.jpg.webp 768w, https://www.live-agent.nl/wp/urlslab-download/0476e87029499158a6ae33eda8797b55/callcenter_calling_devices-82x50.jpg.webp 82w, https://www.live-agent.nl/wp/urlslab-download/cf709bb3e9b86827239f3535a7ec3c47/callcenter_calling_devices-41x25.jpg.webp 41w, https://www.live-agent.nl/wp/urlslab-download/5a24b070d2c4e02ea58283b76160f247/callcenter_calling_devices-546x335.jpg.webp 546w, https://www.live-agent.nl/wp/urlslab-download/63c73e6e8969ad6ab05f3b6c0096663c/callcenter_calling_devices-652x400.jpg.webp 652w, https://www.live-agent.nl/wp/urlslab-download/0e78305fcaef9cb887b5d30c911a27bb/callcenter_calling_devices-185x113.jpg.webp 185w, https://www.live-agent.nl/wp/urlslab-download/2b3fb9132ee5af48879e6f084f53579b/callcenter_calling_devices-110x67.jpg.webp 110w, https://www.live-agent.nl/wp/urlslab-download/d034b2d02b4407079b398dd32fa87478/callcenter_calling_devices-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg 2560w, https://www.live-agent.nl/wp/urlslab-download/402e9363d50927d738c05bb0f547e1f0/callcenter_calling_devices-300x184.jpg 300w, https://www.live-agent.nl/wp/urlslab-download/8712a0dba286648cdee68c761413901b/callcenter_calling_devices-1024x628.jpg 1024w, https://www.live-agent.nl/wp/urlslab-download/7a11808b4d746e29ff45ada056f08fcf/callcenter_calling_devices-768x471.jpg 768w, https://www.live-agent.nl/wp/urlslab-download/1097c2c0ddf81339f29a9dc9525b83bd/callcenter_calling_devices-82x50.jpg 82w, https://www.live-agent.nl/wp/urlslab-download/682cac63f6515d32d1dc11d40d380980/callcenter_calling_devices-41x25.jpg 41w, https://www.live-agent.nl/wp/urlslab-download/cc1da7a02c97e4be0327bc6d48eeb914/callcenter_calling_devices-546x335.jpg 546w, https://www.live-agent.nl/wp/urlslab-download/eb9f86f3865c62fdbe2ea7acef116f64/callcenter_calling_devices-652x400.jpg 652w, https://www.live-agent.nl/wp/urlslab-download/02a9911ee65bf5681d426c5a399fa3a3/callcenter_calling_devices-185x113.jpg 185w, https://www.live-agent.nl/wp/urlslab-download/3356b4aa6616c0efd5d69ce0d4a49417/callcenter_calling_devices-110x67.jpg 110w, https://www.live-agent.nl/wp/urlslab-download/59fd10ea160c9a0242aba6b9276703ac/callcenter_calling_devices-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653460 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Oproepgeschiedenis</div> <div id="elementor-tab-content-3623" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-3623" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp 2560w, https://www.live-agent.nl/wp/urlslab-download/dd6929d9a53e32670a49a1c70ca4eeca/callcenter_calls_history-300x184.jpg.webp 300w, https://www.live-agent.nl/wp/urlslab-download/fc14b1de24871c701cb0a77517f15593/callcenter_calls_history-1024x628.jpg.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/e2ebde44d9e1db2ca517bade88614201/callcenter_calls_history-768x471.jpg.webp 768w, https://www.live-agent.nl/wp/urlslab-download/0684b27d735c17dbe2ba3cbc676fb006/callcenter_calls_history-82x50.jpg.webp 82w, https://www.live-agent.nl/wp/urlslab-download/09f5a367d06662a6984765a239261dbb/callcenter_calls_history-41x25.jpg.webp 41w, https://www.live-agent.nl/wp/urlslab-download/061d3a824066a8f5f4b0dbcda3ca5b87/callcenter_calls_history-546x335.jpg.webp 546w, https://www.live-agent.nl/wp/urlslab-download/2d378fedd2fc069925896471f6a8e7ba/callcenter_calls_history-652x400.jpg.webp 652w, https://www.live-agent.nl/wp/urlslab-download/ceadbcd4b30b1eb187697cea66a7ec7a/callcenter_calls_history-185x113.jpg.webp 185w, https://www.live-agent.nl/wp/urlslab-download/5c8a3eeba910269db7a190511314a5b3/callcenter_calls_history-110x67.jpg.webp 110w, https://www.live-agent.nl/wp/urlslab-download/707c8d285d88c7d6704b08680d81b3f2/callcenter_calls_history-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg 2560w, https://www.live-agent.nl/wp/urlslab-download/4609f49f87e7483db9645d38862de565/callcenter_calls_history-300x184.jpg 300w, https://www.live-agent.nl/wp/urlslab-download/0a9f50c046e8980694dcf844258fee1e/callcenter_calls_history-1024x628.jpg 1024w, https://www.live-agent.nl/wp/urlslab-download/b0616c1f9ea9c4ba904b039d4cfcf383/callcenter_calls_history-768x471.jpg 768w, https://www.live-agent.nl/wp/urlslab-download/1d465a54cb112b38335321d0f7350d68/callcenter_calls_history-82x50.jpg 82w, https://www.live-agent.nl/wp/urlslab-download/00ad180e436628cb1129e3d04e60e629/callcenter_calls_history-41x25.jpg 41w, https://www.live-agent.nl/wp/urlslab-download/41f4da1fa8865aa0b3525cceffb27aa9/callcenter_calls_history-546x335.jpg 546w, https://www.live-agent.nl/wp/urlslab-download/cec8bae5bea30778800c539d82219c5a/callcenter_calls_history-652x400.jpg 652w, https://www.live-agent.nl/wp/urlslab-download/ee6252cf7bfe370f201057d2a3bd3de2/callcenter_calls_history-185x113.jpg 185w, https://www.live-agent.nl/wp/urlslab-download/fb5b4bb0601a633152d7a47d9288b86a/callcenter_calls_history-110x67.jpg 110w, https://www.live-agent.nl/wp/urlslab-download/cdf566116c54d33b598f6e16956c03eb/callcenter_calls_history-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653489 size-full" alt="" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-589c0714 elementor-section-full_width Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="589c0714" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b869661 wrapper__wide" data-id="4b869661" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-39384445 elementor-widget elementor-widget-heading" data-id="39384445" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-callcentersoftware-functies">Callcentersoftware <span class="highlight-gradient">functies</span></h2> </div> </div> <div class="elementor-element elementor-element-5ae3fbf7 elementor-widget elementor-widget-text-editor" data-id="5ae3fbf7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Krachtige functies die u helpen de communicatie via de telefoon te verbeteren en uitzonderlijke klantenervaringen te bieden.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-756b5e63 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="756b5e63" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76b60120 FeaturesTableNew__feature" data-id="76b60120" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-502af7ba elementor-widget elementor-widget-image" data-id="502af7ba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/6d711f6c1385805dbed01c3bf58c9b26/call_center_internal_calls-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/21a821ca75697fa6441863482ef3708a/call_center_internal_calls-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/5067abbf579b3ce990494b5b6a54fc4d/call_center_internal_calls-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/8a1ee7310f864acc28a8c4024d08bde7/call_center_internal_calls-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/68de6a967794260101022c97e0d123f4/call_center_internal_calls-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png 233w, https://www.live-agent.nl/wp/urlslab-download/b535cdaba3c047b5c016f98a03023012/call_center_internal_calls-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/462ead61e686f0d67dc155ad5935164e/call_center_internal_calls-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/7f0e12795e48fc5a339f2f24a77958f4/call_center_internal_calls-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/208106044c905622fafa64d84af8be70/call_center_internal_calls-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/228b24fb353bf00bf97aed6d40522210/call_center_internal_calls-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912211" alt="Call Center Internal Calls" data-src="https://www.live-agent.nl/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> <div class="elementor-element elementor-element-6e0978e7 elementor-widget elementor-widget-text-editor" data-id="6e0978e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-interne-oproepen">Interne oproepen</h4> <p>Interne oproepen is een functie waarmee u in geval van nood met uw collega’s kunt communiceren tijdens hun diensten, of waarmee u oproepen kunt <a href="https://www.live-agent.nl/functies/oproep-doorverbinden/" title="Ontdek hoe oproep doorverbinden de klanttevredenheid verhoogt door gesprekken efficiënt naar de juiste vertegenwoordiger te sturen. Probeer LiveAgent's begeleide call transfers, IVR, en intelligente oproeproutering met een gratis 30-daagse proefversie! Geen creditcard nodig." hreflang="nl-NL" onover-preload="1">doorverbinden</a>.</p> <p><a href="https://www.live-agent.nl/functies/interne-oproepen/" urlslab_href_old="https://www.live-agent.nl/momayezat/interne-oproepen/" title="Ervaar moeiteloze interne communicatie met LiveAgent voicechat. Probeer het gratis en verbeter uw klantenservice zonder verplichtingen." hreflang="nl-NL" onover-preload="1">Meer informatie over interne oproepen</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-58a685e5 FeaturesTableNew__feature" data-id="58a685e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f8c2f4d elementor-widget elementor-widget-text-editor" data-id="2f8c2f4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-helpdesksoftware-via-meerdere-kanalen">Helpdesksoftware via meerdere kanalen</h4><p>Onze callcentersoftware via meerdere kanalen kan meerdere kanalen aan: ons callcenter, Facebook, Instagram, Twitter, Viber, live chat, klantenportaal, email en meer.</p><p>Meer weten</p> </div> </div> <div class="elementor-element elementor-element-2cf93281 elementor-widget elementor-widget-image" data-id="2cf93281" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/0ca16aeee9116baf0d27d9e21636fefe/call_center_omnichannel_helpdesk-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/6688336ee5c88eacb6e2b988cab11515/call_center_omnichannel_helpdesk-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/925e210acd491ec02c2a51e312149d63/call_center_omnichannel_helpdesk-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/8fa1b9a6e484ed33dde56920ad662be9/call_center_omnichannel_helpdesk-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/0c0abb5d75d332c62ffa5599214df4de/call_center_omnichannel_helpdesk-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png 233w, https://www.live-agent.nl/wp/urlslab-download/65748295048c45d4723ad69399b580a9/call_center_omnichannel_helpdesk-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/8df0f82906389ed5fe684645e56cc73f/call_center_omnichannel_helpdesk-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/ccf3c1fd796f46d0cb5412527a319115/call_center_omnichannel_helpdesk-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/686e6633122142936e6e857e1dda66d7/call_center_omnichannel_helpdesk-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/daba689d68aace39ad1edf3912fbbc77/call_center_omnichannel_helpdesk-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912356" alt="Call Center Omnichannel HelpDesk" data-src="https://www.live-agent.nl/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40839a35 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40839a35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333fc89e FeaturesTableNew__feature" data-id="333fc89e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52716c6 elementor-widget elementor-widget-image" data-id="52716c6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/6ed69b1abb5c6b863852ee21096d16ec/call_center_click-to-call-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/5212724a291700ff31fab23fe80aa1d2/call_center_click-to-call-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/b800b65541cc442d085c547713052012/call_center_click-to-call-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/6afef34f1b3d038c3f3856eb0757ac45/call_center_click-to-call-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/be57af5be440eeddad66cea7b27a1d83/call_center_click-to-call-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png 233w, https://www.live-agent.nl/wp/urlslab-download/f57b5f8e11bb2a89dd653822638b7fb1/call_center_click-to-call-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/32ace17716e07b4e155d42fda0ffbefb/call_center_click-to-call-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/6f608e277f20230118eb98ba0be1c28a/call_center_click-to-call-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/997c79201e921ff6d5bd0fcb93b55425/call_center_click-to-call-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/2613e731d04102164a607c611a007708/call_center_click-to-call-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912095" alt="Call Center Click to Call" data-src="https://www.live-agent.nl/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> <div class="elementor-element elementor-element-79cfa748 elementor-widget elementor-widget-text-editor" data-id="79cfa748" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-click-to-call-en-mail-to-mogelijkheden">Click-to-call- en mail-to-mogelijkheden</h4> <p>Ons webgebaseerde callcenter heeft de mogelijkheid om elk internetnummer te bellen. Klik op het nummer dat u wilt bellen en LiveAgent doet de rest. Het kan ook gebruikmaken van mail-to-protocollen.</p> <p>Meer informatie over belknoppen</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53368948 FeaturesTableNew__feature" data-id="53368948" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-290e5065 elementor-widget elementor-widget-text-editor" data-id="290e5065" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-oproep-doorverbinden">Oproep doorverbinden</h4> <p>Ons callcenter heeft doorverwijzingen bijgewoond en adviserend uitgevoerd. Begeleid doorverbinden verhoogt de klanttevredenheid en zorgt ervoor dat de beller wordt gekoppeld aan een vertegenwoordiger voordat het gesprek wordt beëindigd.</p> <p>Meer informatie over doorverbinden</p> </div> </div> <div class="elementor-element elementor-element-3945e424 elementor-widget elementor-widget-image" data-id="3945e424" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/b16b18412d0c9ea27a421a246791b316/call_center_call_transfers-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/2f90c15063fab7ebc511e176f8754b7c/call_center_call_transfers-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/9937ac1168ac084dcf5d78926d64f17c/call_center_call_transfers-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/723d43c593a5aca9a20b2863c36dd78d/call_center_call_transfers-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/a4195b3b4936670fd7c595b77430ffb0/call_center_call_transfers-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png 233w, https://www.live-agent.nl/wp/urlslab-download/16045b1851d4707eb2f2445331bafc8e/call_center_call_transfers-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/e76b36e66ad1d239de321931c1d5cdc6/call_center_call_transfers-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/cd0e6f6e79068c31252e368052232277/call_center_call_transfers-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/79db1d8aebafad7dc522d2b0ceca1d41/call_center_call_transfers-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/3336b3bce7f780248b109ec137a7bc0d/call_center_call_transfers-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911979" alt="Call Center Call Transfers" data-src="https://www.live-agent.nl/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1d0b2cbc FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1d0b2cbc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15e70f39 FeaturesTableNew__feature" data-id="15e70f39" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5c697840 elementor-widget elementor-widget-image" data-id="5c697840" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/9a60501656467503ba3c0e7d69aaea8d/call_center_voip-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/1704ea279e3adae6dd75d4fe0382b00f/call_center_voip-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/1db757566b20f3d10f137e55547ab112/call_center_voip-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/25dfe758ec5580f6dbc0a322331b3c0e/call_center_voip-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/0507f7f7ee5af3c09d70b12289db91e9/call_center_voip-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png 233w, https://www.live-agent.nl/wp/urlslab-download/faadb1bddabe1582a1c030474c968ceb/call_center_voip-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/7fbf2b19e271affacc241b0076413f9f/call_center_voip-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/42aaf7781f8940c338a2499d2d11e0ac/call_center_voip-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/a0e8f3e663a38a676a5b6aacf755d6da/call_center_voip-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/d2b95b9127c048691cfd193e93a046ee/call_center_voip-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912530" alt="Call Center VoIP" data-src="https://www.live-agent.nl/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> <div class="elementor-element elementor-element-1000e473 elementor-widget elementor-widget-text-editor" data-id="1000e473" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-voip-callcenter-telefoonsysteem">VoIP callcenter telefoonsysteem</h4><p>LiveAgent callcenter integreert met meer dan 99% van de VoIP-providers met SIP Trunk. Staat uw favoriete VoIP-partner er niet bij? Neem contact met ons op en we voegen het graag toe aan onze lijst.</p><p><a href="https://www.live-agent.nl/integraties/" urlslab_href_old="/integrations/#voip-partners" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-322bf397 FeaturesTableNew__feature" data-id="322bf397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1dea9df elementor-widget elementor-widget-text-editor" data-id="1dea9df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-terugbelfuncties">Terugbelfuncties</h4><p>Verhoog de klantentevredenheid door klanten te vertrouwen om terugbelverzoeken te doen wanneer ze geen tijd hebben om te wachten of wanneer uw agenten het te druk hebben om te antwoorden.</p><p>Meer weten</p> </div> </div> <div class="elementor-element elementor-element-12d34559 elementor-widget elementor-widget-image" data-id="12d34559" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/4b29aa5aef42c7c9d49f1e928e7dfc98/call_center_callback-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/fd42af5a40bc009dec3bc88dd6dd6c4b/call_center_callback-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/d25546b1d2cb8251fe258cf99987c0b7/call_center_callback-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/cb14ad99972f4457ed1c313a1526d52c/call_center_callback-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/25af6f840df362b8a6ace94377e9d86c/call_center_callback-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png 233w, https://www.live-agent.nl/wp/urlslab-download/f03caf02e9b3a896cba5713c733bf0ef/call_center_callback-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/1d790c3f78330309b455b7520997ffad/call_center_callback-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/364b4556177801957ab33f4d1f561d73/call_center_callback-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/61c9622ce1cb7db70247d96f8c9fbbe9/call_center_callback-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/c8a2edb269065d37173ac61b2cb7bc53/call_center_callback-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912037" alt="Call Center Callback" data-src="https://www.live-agent.nl/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57a8d06b FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57a8d06b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41fc3ed FeaturesTableNew__feature" data-id="41fc3ed" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-791cf5d5 elementor-widget elementor-widget-image" data-id="791cf5d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/7a3f5789192f314e1097e009916a7105/call_center_outbound-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/5f93857d05bbcf7ac519abf68e8c2ef9/call_center_outbound-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/86ca2a93c831f5728cc015c9b83260d1/call_center_outbound-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/ce40f20e435160b1c4e9a00a2fe8e6d9/call_center_outbound-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/802d68ba40661d762c39a2dbd6f28a3d/call_center_outbound-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png 233w, https://www.live-agent.nl/wp/urlslab-download/a3fa2fd6b8226f852d0af049e7d17568/call_center_outbound-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/e22eae0b0c87ca8f5bd7db5570d0f27b/call_center_outbound-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/e6ebaba506b987b33ea9630b887cb2dc/call_center_outbound-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/590190a5291a8e4fc1b12d8e50ed48e2/call_center_outbound-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/4e0c289aa393cf8219e7b363931e707b/call_center_outbound-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912385" alt="Call Center Outbound" data-src="https://www.live-agent.nl/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> </div> <div class="elementor-element elementor-element-1f4634e8 elementor-widget elementor-widget-text-editor" data-id="1f4634e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-outbound-callcentersoftware">Outbound callcentersoftware</h4><p>Ondersteun uw klanten door contact met hen op te nemen via ons handmatige uitgaande callcenter. Verbeter de klantenrelaties en optimaliseer de uitgaande klanteninteracties.</p><p><a href="https://www.live-agent.nl/uitgaande-callcenter-software/" title="Met uitgaande callcentersoftware van LiveAgent kunt u uitgaande gesprekken voeren naar verkoopvooruitzichten, leads of huidige klanten. Probeer een gratis proefperiode van 30 dagen en til uw bedrijf naar een hoger niveau." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3468a621 FeaturesTableNew__feature" data-id="3468a621" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78ca1cec elementor-widget elementor-widget-text-editor" data-id="78ca1cec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-oproeproutering-naar-een-persoonlijk-apparaat">Oproeproutering naar een persoonlijk apparaat</h4><p>Vertegenwoordigers hebben de mogelijkheid om inkomende oproepen door te sturen naar een persoonlijk apparaat, zoals een mobiele telefoon. Gebruik die van ons via doorsturen naar een gsm-nummer of onze LivePhone-app.</p><p>Meer weten</p> </div> </div> <div class="elementor-element elementor-element-650cdeff elementor-widget elementor-widget-image" data-id="650cdeff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/20e98dc7962b6391c2425aebb53798ec/call_center_callrouting-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/f12a622ce1b26fe8baacf3a2ab77d37e/call_center_callrouting-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/86f504e84877333a6049ca966a69ca74/call_center_callrouting-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/941c84579b8b78291dffc45b93917898/call_center_callrouting-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/4f3fbb17529c7abb53da91f603de8ad0/call_center_callrouting-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png 233w, https://www.live-agent.nl/wp/urlslab-download/0ef0bcc93f67492ac484237aafb8c4f6/call_center_callrouting-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/b4dbfcf5dd8d5e3eae7efa7f22d86dd7/call_center_callrouting-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/d045b08647e67c68ddb63e461d374c01/call_center_callrouting-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/34782672c3992f621388321df4b0aa47/call_center_callrouting-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/b701fb1c74b78339acb10b46d5bbaf99/call_center_callrouting-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912066" alt="Call Center Callrouting" data-src="https://www.live-agent.nl/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a8e43a1 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a8e43a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2478c24 FeaturesTableNew__feature" data-id="2478c24" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-59dc4b95 elementor-widget elementor-widget-image" data-id="59dc4b95" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/73325dccf5dff70e45eddc7de277550e/call_center_multiple_devices-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/0053299469a5fac2fa1cc3a76a5a30b3/call_center_multiple_devices-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/112a9d796b6c1db031e52ab1e7ea4c0d/call_center_multiple_devices-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/e7758c286d40bc06b302e4f50fec351d/call_center_multiple_devices-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/6ecfdc53e43ec375f2e11273d6eac4eb/call_center_multiple_devices-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png 233w, https://www.live-agent.nl/wp/urlslab-download/1567c30b797b07a71db05eeba6cb752c/call_center_multiple_devices-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/bb616221c2d55961fe7af6853d7890b6/call_center_multiple_devices-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/e786c0bc9ccccf6d2ef6a5cc78eadbc3/call_center_multiple_devices-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/4335dac0bb78dee6d2cbc71709fb933a/call_center_multiple_devices-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/f96a46ce83a9f8e3325c35340b590a77/call_center_multiple_devices-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912298" alt="Call Center Multiple Devices" data-src="https://www.live-agent.nl/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </div> </div> <div class="elementor-element elementor-element-75f23b02 elementor-widget elementor-widget-text-editor" data-id="75f23b02" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-meerdere-ondersteunde-oproepapparaten-en-telefoonnummers">Meerdere ondersteunde oproepapparaten en telefoonnummers</h4><p>Verbind onbeperkt belapparaten en telefoonnummers met uw callcenteroplossing. LiveAgent is compatibel met zowel hardware als virtuele oproepapparaten zoals softphones.</p><p>Meer weten</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a36da76 FeaturesTableNew__feature" data-id="1a36da76" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4efa2944 elementor-widget elementor-widget-text-editor" data-id="4efa2944" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-bureaublad-voor-vertegenwoordigers-met-meerdere-kanalen">Bureaublad voor vertegenwoordigers met meerdere kanalen</h4><p>De alles-in-één callcenteroplossing van LiveAgent biedt een contextrijke desktop. Geef uw callcenter overgangen tussen het beantwoorden van oproepen en het vinden van klantengegevens.</p><p><a href="https://www.live-agent.nl/functies/algemene-inbox/" urlslab_href_old="https://www.live-agent.nl/momayezat/algemene-inbox/" title="Ontdek de kracht van een algemene inbox met LiveAgent, dé tool die al uw inkomende berichten zoals e-mails, telefoontjes, sociale mediaberichten en live chats stroomlijnt in één dashboard. Verhoog de efficiëntie van uw klantenservice, verbeter klantentevredenheid en bespaar tijd en geld. Probeer nu gratis en ervaar de voordelen zelf!" hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> <div class="elementor-element elementor-element-1b310566 elementor-widget elementor-widget-image" data-id="1b310566" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/b2abf01534300711e4d1b9ce43f889a6/call_center_omnichannel_agemt-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/557d9e0a15db7637ecd4fe3632aa6e43/call_center_omnichannel_agemt-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/e121ef932da69bb5c778475935941a63/call_center_omnichannel_agemt-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/1531b1eb5408fc0b463120fcc0000afc/call_center_omnichannel_agemt-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/9aeac8b56683b57734b9b227e0621b4a/call_center_omnichannel_agemt-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png 233w, https://www.live-agent.nl/wp/urlslab-download/97f2e0296705cc81912b76e423ac5200/call_center_omnichannel_agemt-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/0fac5b040dc124074270ede5cba4d916/call_center_omnichannel_agemt-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/8fbe1a7970149fe69a8fa87a55687eb9/call_center_omnichannel_agemt-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/d2ba58e3bc3bd1efe8371c3609ae60a3/call_center_omnichannel_agemt-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/3ff8f83c15d39daa377d466ff666cdd2/call_center_omnichannel_agemt-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912327" alt="Call Center Omnichannel Agent" data-src="https://www.live-agent.nl/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52e5044d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52e5044d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50e74547 FeaturesTableNew__feature" data-id="50e74547" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74cac6fd elementor-widget elementor-widget-image" data-id="74cac6fd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/0fe3b8abcd81634f13753a40bab3232c/call_center_crm-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/a5b544180bb4eb23272e5808b934a0fc/call_center_crm-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/889fa9b1699667bb90cc4ac7c0ffc416/call_center_crm-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/a224f87e76477d4219a0f370bcb6885c/call_center_crm-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/6a8dbd64a28de532d8725b6521de92ef/call_center_crm-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png 233w, https://www.live-agent.nl/wp/urlslab-download/6095596ce18db6f7c2b5ff082a06c62b/call_center_crm-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/81dc72876936a5bfc0be506608a36deb/call_center_crm-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/3550340ba6991562850ab5594aa6a71d/call_center_crm-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/21bc3245c78d011381bf426042937fb0/call_center_crm-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/607d99909256ec88e90399c7099999f3/call_center_crm-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912124" alt="Call Center CRM" data-src="https://www.live-agent.nl/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> <div class="elementor-element elementor-element-49e2bb82 elementor-widget elementor-widget-text-editor" data-id="49e2bb82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-systeemeigen-en-externe-crm-integraties">Systeemeigen en externe CRM-integraties</h4><p>Uw contactcenterruimte kan ervoor zorgen dat uw vertegenwoordigers te allen tijde persoonlijke service bieden met een van onze drie CRM-integraties. U kunt ook gebruik maken van onze systeemeigen CRM-tools.</p><p><a href="https://www.live-agent.nl/integraties/" urlslab_href_old="/integrations/#crm" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d60ca60 FeaturesTableNew__feature" data-id="1d60ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7422700e elementor-widget elementor-widget-text-editor" data-id="7422700e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-integratie-van-computertelefonie-cti">Integratie van computertelefonie (CTI)</h4><p>Integreer uw computers, laptops en hardwaretelefoons met LiveAgent. Beantwoord en voer oproepen met gemak, terwijl u uw klanten geweldige klantenondersteuning biedt.</p><p><a href="https://www.live-agent.nl/telefonie-software/" title="Bellen en gebeld worden via internet met onze geavanceerde telefonie software. Voer internationale en regionale oproepen voor lokale prijzen." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> <div class="elementor-element elementor-element-28b31a49 elementor-widget elementor-widget-image" data-id="28b31a49" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/6541a00894be9fe65842eaf3e72542b9/call_center_cti-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/e1f772fc64123c78a4d0e8e328afbcea/call_center_cti-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/1bbb9e145ce32d9263ef4dbd4caed7c8/call_center_cti-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/547029cbcdc963137168b05ad4de53dd/call_center_cti-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/91f928cbbd1be61d97b79f0ff2aca316/call_center_cti-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png 233w, https://www.live-agent.nl/wp/urlslab-download/ca1fac3e6a668c9c72ece52384a19b68/call_center_cti-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/15f1006a77e9ce4a9216268566e17b3a/call_center_cti-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/121770e142917907cc507ee62d629b5b/call_center_cti-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/ee2846a88e8eafd942d2fae666179fd4/call_center_cti-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/2ec65a9a845709d555f1fd802de3cb76/call_center_cti-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912153" alt="Call Center CTI" data-src="https://www.live-agent.nl/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ea77a9d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ea77a9d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2105caa FeaturesTableNew__feature" data-id="2105caa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab88e25 elementor-widget elementor-widget-image" data-id="1ab88e25" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/cc1f486f344ca226701e28e6ec3c41d4/call_center_push_notifications-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/b511c98758797b52dbe69582e547258e/call_center_push_notifications-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/42b9d39b0811fa20bba1a3ba6392fc75/call_center_push_notifications-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/669d0efb5f96f2c04f74c766ecd3544a/call_center_push_notifications-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/06e18f266ee6d17d1c7b13a7aca0dfc9/call_center_push_notifications-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png 233w, https://www.live-agent.nl/wp/urlslab-download/507408ff9de611d3e74415a2e8c40e73/call_center_push_notifications-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/e91c888743ea441dfd8c35b5f8bab11b/call_center_push_notifications-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/ae1df5d79c5195edd645118fb8ffeff1/call_center_push_notifications-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/82259afa11e88c8c042767f48045afde/call_center_push_notifications-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/694f816485e32ce20b55548fff25c81e/call_center_push_notifications-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912414" alt="Call Center Push Notifications" data-src="https://www.live-agent.nl/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> <div class="elementor-element elementor-element-a08e726 elementor-widget elementor-widget-text-editor" data-id="a08e726" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-in-app-pushmeldingen">In-app pushmeldingen</h4><p>Schakel pushmeldingen in de LivePhone-app in, en het zal u waarschuwen met een pushmelding elke keer dat er een rinkelende chat, oproep of inkomend ticket is.</p><p>Meer weten</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26a80904 FeaturesTableNew__feature" data-id="26a80904" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ff0987e elementor-widget elementor-widget-text-editor" data-id="4ff0987e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-oproeplogboeken">Oproeplogboeken</h4><p>Bekijk uw interacties over oproepen die zijn gedaan, ontvangen, beantwoord of gemist door vertegenwoordigers. Krijg context over de klantengeschiedenis dankzij oproeplogboeken en geschiedenisfuncties.</p><p><a href="https://www.live-agent.nl/functies/oproepdetailrecords/" urlslab_href_old="https://www.live-agent.nl/momayezat/oproepdetailrecords/" title="Oproepdetailrecords of CDR's zijn logboeken die worden bijgehouden over de klanten van het bedrijf. Ze bevatten specifieke informatie over elke oproep die vanuit callcentersoftware wordt gedaan." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> <div class="elementor-element elementor-element-62de2376 elementor-widget elementor-widget-image" data-id="62de2376" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/5ad778e33057fb926a38475c131705e8/call_center_call_logs-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/29b576aec7ea429b3cda2d9395a59ddf/call_center_call_logs-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/55c8715ee1730bbee899e1c8bc3d8262/call_center_call_logs-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/f677daed97f59443ba37b36c46258c8d/call_center_call_logs-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/f61d003788f548d7cf7f4ee2091596b0/call_center_call_logs-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png 233w, https://www.live-agent.nl/wp/urlslab-download/eff605282586907380867834a7d310df/call_center_call_logs-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/541b626ee6b4645f951c0abd96b0d86e/call_center_call_logs-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/bbdfef2d4f745ebff90ad820a9448ae2/call_center_call_logs-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/57e3df9559d0ca049f90fc842f9dc82c/call_center_call_logs-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/a1e4f9eb901a346f23d3a5a972c30871/call_center_call_logs-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911950" alt="Call Center Call Logs" data-src="https://www.live-agent.nl/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c14e998 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c14e998" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63b7e780 FeaturesTableNew__feature" data-id="63b7e780" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-421d1e19 elementor-widget elementor-widget-image" data-id="421d1e19" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/ec6a431aab6c07d657e63484eb40fa53/call_center_ivr-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/5fc3a0432ff0308805292c017b7911e8/call_center_ivr-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/78f84a58103f3687f6b6ee6a0619c03a/call_center_ivr-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/a8cecd2a5e5918485813f2a035759b60/call_center_ivr-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/c37b05684a3e10522353bfbbd45db2ee/call_center_ivr-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png 233w, https://www.live-agent.nl/wp/urlslab-download/8254735dd35226e99836dc627b8fdb8b/call_center_ivr-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/2d3880e78de6616e2c927aa6b9cca316/call_center_ivr-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/c73ccf43b35452eebd88d97f9c30e09f/call_center_ivr-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/1e311f487355c3cbf33c1b02cc5dba6d/call_center_ivr-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/854bd0b3f8c1143fb5270ca2bb3775f4/call_center_ivr-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912240" alt="Call Center IVR" data-src="https://www.live-agent.nl/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> <div class="elementor-element elementor-element-746bface elementor-widget elementor-widget-text-editor" data-id="746bface" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-interactieve-spraakrespons-ivr">Interactieve spraakrespons (IVR)</h4><p>LiveAgent callcentersoftware ondersteunt IVR-structuren. Neem uw eigen berichten op of upload vooraf opgenomen bestanden naar uw LiveAgent voice response-systeem voor intelligente routering.</p><p><a href="https://www.live-agent.nl/functies/ivr-interactieve-spraakreactie/" urlslab_href_old="https://www.live-agent.nl/momayezat/ivr-interactieve-spraakreactie/" title="Ontdek hoe Interactieve Spraakreactie (IVR) van LiveAgent uw callcenter efficiëntie verhoogt door bellers automatisch naar de juiste afdeling te sturen. Met gebruiksvriendelijke ontwerptools, terugbellers en oproepprioritering, biedt LiveAgent een betrouwbare oplossing voor klantenservice. Vergelijk het met concurrenten zoals Bitrix24 en Zendesk en start vandaag nog een gratis proefperiode zonder verplichtingen!" hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32db80c8 FeaturesTableNew__feature" data-id="32db80c8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ea8f8fb elementor-widget elementor-widget-text-editor" data-id="7ea8f8fb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-automatische-oproepverdeling-acd">Automatische oproepverdeling (ACD)</h4><p>Onze callcenterapp verdeelt oproepen op basis van agentprioriteit of willekeurige toewijzing. Kies welke instelling bij je past, evenals aangepaste instellingen zoals pauzetijden.</p><p>Meer weten</p> </div> </div> <div class="elementor-element elementor-element-e5317a3 elementor-widget elementor-widget-image" data-id="e5317a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/1ef74586f3d1fe7ca7fa8524a936f0c0/call_center_acd-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/d9f74807333e37394fd43a2e72e23cdd/call_center_acd-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/8e7f511eadeeb2396dd0bfa01e0752a3/call_center_acd-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/76d2a68975c513e4368eed9cc74fd635/call_center_acd-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/9361b19722260efc2a571670d95ac1a3/call_center_acd-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png 233w, https://www.live-agent.nl/wp/urlslab-download/cb3ba3cfdf28cca37c45ea8e40e4e51c/call_center_acd-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/c80493c5da3b754bace5afde4f5c1b0a/call_center_acd-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/6492bda32e79b36e9b38674c9a6eab26/call_center_acd-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/2ebf56e0e7253ec4d44aab5d93c0a182/call_center_acd-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/38224c24fae6217929d87e9982cf7b5b/call_center_acd-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911921" alt="Call Center ACD" data-src="https://www.live-agent.nl/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48894528 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48894528" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ebf897b FeaturesTableNew__feature" data-id="6ebf897b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74c804c8 elementor-widget elementor-widget-image" data-id="74c804c8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/f84e6dd36c746802c452d0c8216f9587/call_center_call-recording-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/bb221e781148ad60586ddda90241f07b/call_center_call-recording-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/4ce217e96fe86d9824d7f6a43e649854/call_center_call-recording-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/9ea40644629e3ea010f7873b2556f852/call_center_call-recording-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/03d094f1ff96d8c8b7379c09c2d3f287/call_center_call-recording-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png 233w, https://www.live-agent.nl/wp/urlslab-download/8ad8b0a3fa22219ebb21317708ca6750/call_center_call-recording-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/14af0cb65520eefb171e1d8428cf18e2/call_center_call-recording-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/bd3dda7fb584ab9e4a3a7f41f11c8fd2/call_center_call-recording-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/687d6c9a4b29a8bccb5f40640df1c88c/call_center_call-recording-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/45ba9da1bdffb2fe27dcecbe284e430f/call_center_call-recording-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912008" alt="Call Center Call Recording" data-src="https://www.live-agent.nl/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> <div class="elementor-element elementor-element-8d58c60 elementor-widget elementor-widget-text-editor" data-id="8d58c60" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-gespreksopname">Gespreksopname</h4><p>Krijg context over de klantengeschiedenis met onbeperkte gespreksopname waarin elk gesprek wordt opgeslagen. Speel ze op elk gewenst moment af om te zien hoe u een uitzonderlijke klantenervaring kunt bieden.</p><p><a href="https://www.live-agent.nl/gespreksopname-software/" title="De software voor gespreksopname van LiveAgent kan een onbeperkt aantal gespreksopnames opslaan. U kunt ze op elk moment raadplegen voor juridische doeleinden of voor kwaliteitsborgingsdoeleinden." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16ca134a FeaturesTableNew__feature" data-id="16ca134a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-274fbf6c elementor-widget elementor-widget-text-editor" data-id="274fbf6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softphones">Softphones</h4><p>Onze zakelijke callcentersoftware is compatibel met veel cloud VoIP-telefoonsystemen. Verbind ze met uw LiveAgent-callcenter en bel met apparaten die u verkiest.</p><p><a href="https://www.live-agent.nl/softphone-software/" title="U kunt internationaal bellen en gebeld worden tegen lokale prijzen met softphone software van LiveAgent. We werken samen met meer dan 99% van de VoIP-providers." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> <div class="elementor-element elementor-element-5409048e elementor-widget elementor-widget-image" data-id="5409048e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/68e033d57cd76f2eedcf7edf8b9f4364/call_center_softphones-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/ae2f2d67eb7f04c39fe22ddb9e5dc502/call_center_softphones-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/5137d263cb884a8881d8894945b7d45e/call_center_softphones-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/addf74b9abd0837a4f77ad019854dd51/call_center_softphones-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/840de26abf18e4eacc5f0287e136c3fe/call_center_softphones-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png 233w, https://www.live-agent.nl/wp/urlslab-download/6743377f9622bd99428b450dde3737ce/call_center_softphones-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/fdf6ecb2b3cdbae98ea7ce1ca56b4a0d/call_center_softphones-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/66076e9a7db77fc46c20cef3ca58a5b7/call_center_softphones-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/6f60bdf3389589b08266ac760f480dac/call_center_softphones-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/9158cf2fb5a5d0ed3cf5272831be8d42/call_center_softphones-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912472" alt="Call Center Softphones" data-src="https://www.live-agent.nl/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-64539cc8 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="64539cc8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-60c19ac5 FeaturesTableNew__feature" data-id="60c19ac5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-441b1830 elementor-widget elementor-widget-image" data-id="441b1830" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/7cbb67999cf14f41438dd05c3dcf2146/call_center_inbound_sw-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/a93dacfc4f941f218ab2f78bb3792867/call_center_inbound_sw-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/e8e077f78a9aba50132ece60595be7b5/call_center_inbound_sw-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/d4f907d167e87e97339ca04592def4ff/call_center_inbound_sw-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/0e8d719a55e0215dfaff19f82d6fa9e8/call_center_inbound_sw-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png 233w, https://www.live-agent.nl/wp/urlslab-download/4e83fe22ed71b8dcc2ee19afa12bd3b2/call_center_inbound_sw-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/4002faa17f4e69c79a4c2fdc79217173/call_center_inbound_sw-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/0ead008afc6f2eadac9a98c62b15fda3/call_center_inbound_sw-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/911a24305f0e3ce7fdeb0b2048e9baff/call_center_inbound_sw-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/3ce09a8ca81cf043bbe34a5bff0435b8/call_center_inbound_sw-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912182" alt="Call Center Inbound Software" data-src="https://www.live-agent.nl/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> <div class="elementor-element elementor-element-5a91469a elementor-widget elementor-widget-text-editor" data-id="5a91469a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-inkomende-callcentersoftware">Inkomende callcentersoftware</h4><p>Onze uitgebreide callcenteroplossing kan meerdere apparaten voor oproepen beheren. Het systeem waarschuwt u telkens wanneer iemand u op een willekeurig nummer probeert te bellen.</p><p><a href="https://www.live-agent.nl/inkomende-callcenter-software/" title="Inbound callcentersoftware kan u helpen bij het opzetten van een virtueel callcenter. Beheer eenvoudig inkomende klantencommunicatie, verbeter de prestaties van het ondersteuningsteam en genereer meer inkomende verkopen. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bd3f73d FeaturesTableNew__feature" data-id="2bd3f73d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-60b4c314 elementor-widget elementor-widget-text-editor" data-id="60b4c314" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ingebouwde-kennisbank">Ingebouwde kennisbank</h4><p>Bied 24/7 ondersteuning en verbeter de klantentevredenheid, zelfs wanneer uw vertegenwoordigers offline zijn. Gebruik onze kennisbank voor offline ondersteuning.</p><p><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" urlslab_href_old="https://www.live-agent.nl/kennisbanksoftware-oud/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Meer weten</a></p> </div> </div> <div class="elementor-element elementor-element-258909ee elementor-widget elementor-widget-image" data-id="258909ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/adeff603c65f248b216d280911af3eba/call_center_knowledgebase-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/e6854924ca7c3a66450486310344e89e/call_center_knowledgebase-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/0a672b195b9444e58e6d6677c1c59477/call_center_knowledgebase-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/6932da27448a024715681cbbe2fe1dfd/call_center_knowledgebase-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/4f12a6db094cd914759009e2a83ea458/call_center_knowledgebase-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png 233w, https://www.live-agent.nl/wp/urlslab-download/031747a66c7ecaf5535cafaf53b02dfe/call_center_knowledgebase-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/fc6cbdc452ce85101191136691455645/call_center_knowledgebase-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/766593f7d21531cacebacf35d0bbbd98/call_center_knowledgebase-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/af36196d0e177cab7317c06c0902612e/call_center_knowledgebase-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/9090a83265d0a480cbd139f9e5156b6c/call_center_knowledgebase-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912269" alt="Call Center Knowledgebase" data-src="https://www.live-agent.nl/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1a5baf19 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1a5baf19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61e1a343 FeaturesTableNew__feature" data-id="61e1a343" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a481f7b elementor-widget elementor-widget-image" data-id="3a481f7b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/615e863173101df2f52c28bb204e341c/call_center_reports-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/ecf6fc3ad7ff1abcc7341f515c5ddc35/call_center_reports-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/0eeda8223e1e2e3f9697c74a794a8be6/call_center_reports-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/90c2f94ffd45ec7dcda1d40cb926eaa8/call_center_reports-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/837963bee9a348ee5449807e1a78f0c2/call_center_reports-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png 233w, https://www.live-agent.nl/wp/urlslab-download/8b1530e9c62c75da277e3ee300e0bb69/call_center_reports-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/cdc09eb9a4b9c8d84f809e91d7c34360/call_center_reports-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/c477e24e2b8cde04aad11088fc8767f4/call_center_reports-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/aa41a5a80950ae55741e1b0dade97c82/call_center_reports-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/1ad11eb31db0f1f5929cf92d2bb45ac7/call_center_reports-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912443" alt="Call Center Reports" data-src="https://www.live-agent.nl/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> <div class="elementor-element elementor-element-c36637a elementor-widget elementor-widget-text-editor" data-id="c36637a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-historische-rapporten">historische rapporten</h4><p>Gebruik onze historische rapporten om uw klantenservice te verbeteren. Gebruik grafieken of diagrammen en segmenteer uw gegevens op elke gewenste manier. Houd gesprekken, inactieve tijd en meer bij.</p><p><a href="https://www.liveagent.com/app/uploads/2020/08/Reports.svg" urlslab_href_old="https://www.live-agent.nl/reports-3/" title="App - Uploads - 2020 - 08 - Reports.svg" onover-preload="1">Meer weten</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17226a16 FeaturesTableNew__feature" data-id="17226a16" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ff1532a elementor-widget elementor-widget-text-editor" data-id="3ff1532a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-software-voor-videogesprekken">Software voor videogesprekken</h4><p>Met onze webgebaseerde callcentersoftware kunnen contactcentermedewerkers videochatten met klanten. Videogesprekken ondersteunen video, spraak en chat zonder de mogelijkheid om op te nemen.</p><p>Meer weten</p> </div> </div> <div class="elementor-element elementor-element-1a726799 elementor-widget elementor-widget-image" data-id="1a726799" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp 233w, https://www.live-agent.nl/wp/urlslab-download/dfc07c1798981bd091cf13fb4ae759a0/call_center_videocall-225x300.png.webp 225w, https://www.live-agent.nl/wp/urlslab-download/13275b149e727ffbbc709366a787d448/call_center_videocall-37x50.png.webp 37w, https://www.live-agent.nl/wp/urlslab-download/4f17381f3da1596672f93fb2ee430cf4/call_center_videocall-19x25.png.webp 19w, https://www.live-agent.nl/wp/urlslab-download/cf8cc879e09feea07825334746ce8eca/call_center_videocall-139x185.png.webp 139w, https://www.live-agent.nl/wp/urlslab-download/138a52d52adc0f9403cfe6244524dd9f/call_center_videocall-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png 233w, https://www.live-agent.nl/wp/urlslab-download/2c25b46b82f94b10722446b4d1b75e65/call_center_videocall-225x300.png 225w, https://www.live-agent.nl/wp/urlslab-download/52143c1f1d4a8128a6cf8b2ba53c999d/call_center_videocall-37x50.png 37w, https://www.live-agent.nl/wp/urlslab-download/c19a4a2c3c2cccd4a37ae796b442c427/call_center_videocall-19x25.png 19w, https://www.live-agent.nl/wp/urlslab-download/4daff7b1952371e4d9bef8c7192f42c9/call_center_videocall-139x185.png 139w, https://www.live-agent.nl/wp/urlslab-download/5713e1efa6d372f872c2518680866c13/call_center_videocall-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912501" alt="Call Center VideoCall" data-src="https://www.live-agent.nl/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4f8a06d IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f8a06d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef37451" data-id="7ef37451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1717ba7f elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1717ba7f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#fasterConnections" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL"> <span class="elementor-icon-list-text">Snellere verbindingen</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#extensiveReach" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL"> <span class="elementor-icon-list-text">Uitgebreid bereik</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#improvedService" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL"> <span class="elementor-icon-list-text">Verbeterde servicekwaliteit</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6849ca8a IconTabs__content" data-id="6849ca8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3791a2a4 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3791a2a4" data-element_type="section" id="fasterConnections"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fbea30c" data-id="1fbea30c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19eff938 tag elementor-widget elementor-widget-text-editor" data-id="19eff938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Snelle oplossingen</p> </div> </div> <div class="elementor-element elementor-element-53687108 elementor-widget elementor-widget-heading" data-id="53687108" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-maak-sneller-contact-met-klanten">Maak sneller contact met klanten</h2> </div> </div> <div class="elementor-element elementor-element-31e34a7d elementor-widget elementor-widget-text-editor" data-id="31e34a7d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Het LiveAgent callcenter is eenvoudig in te stellen en te gebruiken. Dankzij de volledige integratie met ons <a href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">ticketingsysteem</a> kunt u sneller bellen en gebeld worden. Een korte gemiddelde bereiktijd kan u helpen problemen veel sneller op te lossen.</p> </div> </div> <div class="elementor-element elementor-element-22bf165 checklist elementor-widget elementor-widget-text-editor" data-id="22bf165" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Bied snellere ondersteuning met minder wachttijden en creëer blijere klanten</li> <li>Los klantenproblemen snel en persoonlijk op</li> </ul> </div> </div> <div class="elementor-element elementor-element-55cb12d9 learn-more elementor-widget elementor-widget-text-editor" data-id="55cb12d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/onderzoek/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Goede klantenservice en klantervaring zijn belangrijker dan productkwaliteit en prijsconcurrentie bij het behouden van klanten. Bedrijven moeten voldoen aan de verwachtingen van de consument en een klantgerichte benadering toepassen. Het meten van klantenservicestatistieken, vertegenwoordigerstraining en implementatie van nieuwe technologieën kunnen hierbij helpen. Onderzoeken hebben aangetoond dat een goed geïnformeerd klantenondersteuningsteam de reputatie, klantenloyaliteit en inkomstenstroom van een bedrijf kan beïnvloeden. De tekst bevat ook statistieken en benchmarks voor verschillende klantenservicekanalen, waaronder sociale media, live chat, callcenters en helpdesks." hreflang="nl-NL" onover-preload="1">Meer statistieken vinden<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22b3b6b8 IconTabs__block--chart" data-id="22b3b6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-76f0e964 elementor-widget elementor-widget-image" data-id="76f0e964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.nl/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-6bfc0350 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="6bfc0350" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>20 seconden</p> </div> </div> <div class="elementor-element elementor-element-5f4b43fd IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="5f4b43fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Gemiddelde bereiktijd</strong></p> <p>Integreer uw ticketsoftware met meerdere kanalen met apps die u dagelijks gebruikt. We hebben meer dan 150 integraties beschikbaar via plug-ins.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-68e7549d wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="68e7549d" data-element_type="section" id="extensiveReach"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4353a6b" data-id="4353a6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79484250 tag elementor-widget elementor-widget-text-editor" data-id="79484250" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Beter bereik</p> </div> </div> <div class="elementor-element elementor-element-9c5ec7d elementor-widget elementor-widget-heading" data-id="9c5ec7d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-verspreid-uw-bereik-en-verbeter-uw-ondersteuning">Verspreid uw bereik en verbeter uw ondersteuning</h2> </div> </div> <div class="elementor-element elementor-element-3274745f elementor-widget elementor-widget-text-editor" data-id="3274745f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Oproepen zijn nog steeds een van de meest populaire manieren om <a href="https://www.live-agent.nl/academie/helpdesk-versus-servicedesk/" title="Weet u het verschil tussen de helpdesk en de servicedesk? Ontdek de definitie van elk en ontdek waarom ze niet hetzelfde zijn." hreflang="nl-NL" onover-preload="1">helpdesks</a> te bereiken, waardoor bellen een van de snelste manieren is om uw klanten tevreden te stellen. Gebruik een van de meest populaire communicatiekanalen voor klanten en bereik meer klanten.</p> </div> </div> <div class="elementor-element elementor-element-60f68f23 checklist elementor-widget elementor-widget-text-editor" data-id="60f68f23" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Ontvang een populair klantencommunicatiekanaal voor uw helpdesk</li> <li>Bereik meer klanten, los meer problemen op en verhoog de ROI</li> </ul> </div> </div> <div class="elementor-element elementor-element-278717ae learn-more elementor-widget elementor-widget-text-editor" data-id="278717ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/onderzoek/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Goede klantenservice en klantervaring zijn belangrijker dan productkwaliteit en prijsconcurrentie bij het behouden van klanten. Bedrijven moeten voldoen aan de verwachtingen van de consument en een klantgerichte benadering toepassen. Het meten van klantenservicestatistieken, vertegenwoordigerstraining en implementatie van nieuwe technologieën kunnen hierbij helpen. Onderzoeken hebben aangetoond dat een goed geïnformeerd klantenondersteuningsteam de reputatie, klantenloyaliteit en inkomstenstroom van een bedrijf kan beïnvloeden. De tekst bevat ook statistieken en benchmarks voor verschillende klantenservicekanalen, waaronder sociale media, live chat, callcenters en helpdesks." hreflang="nl-NL" onover-preload="1">Meer statistieken vinden<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9b058 IconTabs__block--chart" data-id="7a9b058" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d626ba7 elementor-widget elementor-widget-image" data-id="1d626ba7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.nl/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-376eb29b IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="376eb29b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>50 %</p> </div> </div> <div class="elementor-element elementor-element-4660ddf3 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4660ddf3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>van alle klanten belt</strong></p> <p>De helft van uw klantenbestand wacht mogelijk op een optie om u te bellen in plaats van emails te sturen. Zelfs een paar telefoonlijnen kunnen de klantentevredenheid verbeteren.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4028b823 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4028b823" data-element_type="section" id="improvedService"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5c387328" data-id="5c387328" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-43b1b09e tag elementor-widget elementor-widget-text-editor" data-id="43b1b09e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kwaliteitsservice</p> </div> </div> <div class="elementor-element elementor-element-90bf639 elementor-widget elementor-widget-heading" data-id="90bf639" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-kwaliteitsvolle-klantenservice-bieden">Kwaliteitsvolle klantenservice bieden</h2> </div> </div> <div class="elementor-element elementor-element-4572cfc1 elementor-widget elementor-widget-text-editor" data-id="4572cfc1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Los problemen op persoonlijk niveau op met echt gesprek en begrip. Oproepen kunnen u helpen om op een ander niveau met klanten om te gaan, terwijl u lange gesprekken via emails kunt vermijden. U kunt ook gebruikmaken van videogesprekken.</p> </div> </div> <div class="elementor-element elementor-element-28cdf5da checklist elementor-widget elementor-widget-text-editor" data-id="28cdf5da" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Los tijdrovende problemen persoonlijk op via de telefoon</li> <li>Voeg videogesprekken toe en bel persoonlijk met klanten</li> </ul> </div> </div> <div class="elementor-element elementor-element-4ce876a2 learn-more elementor-widget elementor-widget-text-editor" data-id="4ce876a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/onderzoek/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Goede klantenservice en klantervaring zijn belangrijker dan productkwaliteit en prijsconcurrentie bij het behouden van klanten. Bedrijven moeten voldoen aan de verwachtingen van de consument en een klantgerichte benadering toepassen. Het meten van klantenservicestatistieken, vertegenwoordigerstraining en implementatie van nieuwe technologieën kunnen hierbij helpen. Onderzoeken hebben aangetoond dat een goed geïnformeerd klantenondersteuningsteam de reputatie, klantenloyaliteit en inkomstenstroom van een bedrijf kan beïnvloeden. De tekst bevat ook statistieken en benchmarks voor verschillende klantenservicekanalen, waaronder sociale media, live chat, callcenters en helpdesks." hreflang="nl-NL" onover-preload="1">Meer statistieken vinden<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b16c23b IconTabs__block--chart" data-id="5b16c23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45b2533 elementor-widget elementor-widget-image" data-id="45b2533" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.live-agent.nl/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-269b507a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="269b507a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70 %</p> </div> </div> <div class="elementor-element elementor-element-386f1b1b IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="386f1b1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Gemiddeld resolutiepercentage</strong></p><p>Uit onderzoek blijkt dat bellen een van de meest betrouwbare kanalen is om problemen op te lossen. Upgrade uw toolset voor tijdgevoelige problemen of gesprekken met belangrijke klanten.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2720f97 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2720f97" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-266271d wrapper" data-id="266271d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b79d53 elementor-widget elementor-widget-heading" data-id="9b79d53" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-save-more-on-call-center-software"><span class="highlight-gradient">Save more</span> on call center software</h2> </div> </div> <div class="elementor-element elementor-element-1e48e34 subtitleTitle elementor-widget elementor-widget-text-editor" data-id="1e48e34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Krijg de cloudcallcentersoftware die u de meeste waarde biedt. Vergelijk functies en prijzen voor gebruiker per maand zonder prijscalculator.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b81651f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b81651f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17337d" data-id="f17337d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-771f887 elementor-widget elementor-widget-shortcode" data-id="771f887" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.live-agent.nl/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.live-agent.nl/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2c4e7bf5 elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="2c4e7bf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbec62b wrapper" data-id="cbec62b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3f2b8037 badge elementor-widget elementor-widget-image" data-id="3f2b8037" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.live-agent.nl/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-4e550a56 elementor-widget elementor-widget-heading" data-id="4e550a56" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-begin-nu-met-het-gebruik-van-liveagent">Begin nu met het gebruik van LiveAgent! </h2> </div> </div> <div class="elementor-element elementor-element-5d24c0c0 elementor-widget elementor-widget-text-editor" data-id="5d24c0c0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Probeer alles wat we te bieden hebben met een gratis proefperiode van 30 dagen</p> </div> </div> <div class="elementor-element elementor-element-70002b57 startusing elementor-widget elementor-widget-html" data-id="70002b57" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.live-agent.nl/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Ga aan de slag | 1 maand gratis</span> </a> <a href="https://www.live-agent.nl/demo/" class="Button Button--outline" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1"> <span>Boek een demo</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49fbe49e elementor-widget elementor-widget-html" data-id="49fbe49e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ Geen installatiekosten </li> <li>✓ 24/7 klantenservice </li> <li>✓ Geen kredietkaart nodig </li> <li>✓ Op elk moment opzegbaar</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-39bf86a5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="39bf86a5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26ba362a wrapper" data-id="26ba362a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1cb991de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1cb991de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a96c86c" data-id="5a96c86c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e214250 elementor-widget elementor-widget-heading" data-id="e214250" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-meer-dan-60-voip-provider-integratiesmet-liveagent"><span class="highlight-gradient">Meer dan 60 </span> VoIP-provider <span class="highlight-gradient">integraties</span><br>met LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-2c459500 subtitle elementor-widget elementor-widget-text-editor" data-id="2c459500" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Integreren, automatiseren, innoveren</p> </div> </div> <div class="elementor-element elementor-element-49f6750a elementor-widget elementor-widget-html" data-id="49f6750a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/integraties/" class="Button Button--full" urlslab_href_old="/integrations" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1"><span>Ontdek alle integraties</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-185e002d" data-id="185e002d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45e5624c elementor-widget elementor-widget-image" data-id="45e5624c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-654193" alt="LiveAgent VoIP providers" data-src="https://www.live-agent.nl/wp/urlslab-download/1598ed5b4bdcf5d26b1afa7d48a91e95/over_60_voip_providers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e9aaa82 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="1e9aaa82" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e6fa237 wrapper" data-id="4e6fa237" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58b59cf0 elementor-widget elementor-widget-heading" data-id="58b59cf0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-blijf-veilig-met-liveagent-callcentersoftware">Blijf veilig met LiveAgent callcentersoftware</h2> </div> </div> <div class="elementor-element elementor-element-52a9f2cb elementor-widget elementor-widget-text-editor" data-id="52a9f2cb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>De callcentersoftware van LiveAgent voldoet aan de AVG, is versleuteld met HTTPS en heeft de Google OAuth API-verificatie-audit met succes doorstaan.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70375606 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="70375606" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-247d65b2" data-id="247d65b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79e8b85a elementor-widget elementor-widget-image" data-id="79e8b85a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246962" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/83ca70a48f126a40ee84f28064c19cab/Union-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> </div> <div class="elementor-element elementor-element-5a24a155 elementor-widget elementor-widget-heading" data-id="5a24a155" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-productbeveiliging">Productbeveiliging</h4> </div> </div> <div class="elementor-element elementor-element-292545d6 elementor-widget elementor-widget-text-editor" data-id="292545d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Onze cloudgebaseerde VoIP-callcentersoftware draait op een beveiligde verbinding met <a href="https://www.liveagent.com/features/https-encryption/" title="Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website." hreflang="en-US" onover-preload="1">HTTPS-protocol</a>. Alle communicatie tussen uw browser en het cloudcontactcentrum is versleuteld, inclusief uw <a href="https://www.live-agent.nl/functies/live-chat-functies/" title="LiveAgent biedt meer dan 15 geavanceerde live chatfuncties die u helpen om met uw klanten in contact te komen en een betere klantenservice te bieden." hreflang="nl-NL" onover-preload="1">live chats</a>, callcenteroproepen en emailcommunicatie.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-267b9aef" data-id="267b9aef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5756cf09 elementor-widget elementor-widget-image" data-id="5756cf09" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-234254" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/7a4bce3c2c61b327f97e04cd70eea487/Could.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> </div> <div class="elementor-element elementor-element-731243c8 elementor-widget elementor-widget-heading" data-id="731243c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-datacenter-beveiliging">Datacenter beveiliging</h4> </div> </div> <div class="elementor-element elementor-element-79216a46 elementor-widget elementor-widget-text-editor" data-id="79216a46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">LiveAgent’s servers worden gehost op Tier III+ of IV of PCI DSS, SSAE-16 of ISO 27001-compatibele faciliteiten. Onze datacenterfaciliteiten bevinden zich in een beveiligde perimeter met beveiligingszones op meerdere niveaus, 24/7 bemande beveiliging, CCTV-videobewaking, identificatie met meerdere factoren en meer.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a1db643" data-id="6a1db643" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-782f0ea2 elementor-widget elementor-widget-image" data-id="782f0ea2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.live-agent.nl/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> </div> <div class="elementor-element elementor-element-3ceb5cc5 elementor-widget elementor-widget-heading" data-id="3ceb5cc5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-netwerkbeveiliging">Netwerkbeveiliging</h4> </div> </div> <div class="elementor-element elementor-element-4590059b elementor-widget elementor-widget-text-editor" data-id="4590059b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Ons netwerk wordt beschermd door redundante firewalls, de allerbeste routertechnologie, veilig HTTPS-transport via openbare netwerken en netwerkinbraakdetectie- en/of preventietechnologieën (IDS /IPS) die kwaadaardig verkeer en netwerkaanvallen monitoren en/of blokkeren.</span></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-139842f0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="139842f0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a39ad09 wrapper" data-id="5a39ad09" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c9b7e38 elementor-widget elementor-widget-heading" data-id="4c9b7e38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ondersteuning-bieden-via-alle-belangrijke-klantenkanalen">Ondersteuning bieden via alle belangrijke<br> klantenkanalen</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-53f1c37f wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53f1c37f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30f12370" data-id="30f12370" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3bf35c3d elementor-widget elementor-widget-image" data-id="3bf35c3d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/klantenservice-sociale-media/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/d3fa7d33608658023ef2fa00e50dd672/support_social_media-1-300x90.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/37f53000ac080a0f3004e892d896ba6c/support_social_media-1-768x230.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/5431c735e17dc0ac4e064a9dfa4f50b2/support_social_media-1-167x50.png.webp 167w, https://www.live-agent.nl/wp/urlslab-download/a0a3b2ce6f856328543545e41af3559b/support_social_media-1-84x25.png.webp 84w, https://www.live-agent.nl/wp/urlslab-download/4ea74398a1c90814945619a98f4e68d2/support_social_media-1-960x287.png.webp 960w, https://www.live-agent.nl/wp/urlslab-download/95d9f06514506093fda0d440afcfe794/support_social_media-1-700x209.png.webp 700w, https://www.live-agent.nl/wp/urlslab-download/b91d30a06dbb56e39694cf316793fd35/support_social_media-1-185x55.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/b2d26b9c383bb2c2e97add739d55524d/support_social_media-1-110x33.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/313c9b0a9660aeb3ccd386ef67594545/support_social_media-1-485x145.png.webp 485w, https://www.live-agent.nl/wp/urlslab-download/1fbee96d4588362886d61aa449c0d2ed/support_social_media-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png 1024w, https://www.live-agent.nl/wp/urlslab-download/4cbbf744032856a7ddfc6c60c1ac83fe/support_social_media-1-300x90.png 300w, https://www.live-agent.nl/wp/urlslab-download/ae58b165ada9430c2d839212a1399a57/support_social_media-1-768x230.png 768w, https://www.live-agent.nl/wp/urlslab-download/4f54fc6987bf7c75640e1f1f53150f43/support_social_media-1-167x50.png 167w, https://www.live-agent.nl/wp/urlslab-download/74a1d19aa0fa88b18d20e38d13417be8/support_social_media-1-84x25.png 84w, https://www.live-agent.nl/wp/urlslab-download/4af82cfb75cf8f03d6cd28645cb5f8bc/support_social_media-1-960x287.png 960w, https://www.live-agent.nl/wp/urlslab-download/74130600aa3a790c4979c03314268134/support_social_media-1-700x209.png 700w, https://www.live-agent.nl/wp/urlslab-download/076ec040ef01fed1c15633d24a5470d4/support_social_media-1-185x55.png 185w, https://www.live-agent.nl/wp/urlslab-download/029b6c61171a877c9f14d0ec4f0ab825/support_social_media-1-110x33.png 110w, https://www.live-agent.nl/wp/urlslab-download/886c75250e70dff7b3d2f0257689b1c9/support_social_media-1-485x145.png 485w, https://www.live-agent.nl/wp/urlslab-download/52b75fd986a0abf4fc87a8ea6bd41633/support_social_media-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654287" alt="LiveAgent social media support" data-src="https://www.live-agent.nl/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </a> </div> </div> <div class="elementor-element elementor-element-1a60020f elementor-widget elementor-widget-heading" data-id="1a60020f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-sociale-media"><a href="https://www.live-agent.nl/klantenservice-sociale-media/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Sociale media</a></h3> </div> </div> <div class="elementor-element elementor-element-55bd55eb elementor-widget elementor-widget-text-editor" data-id="55bd55eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Onze kant-en-klare integraties kunnen u helpen om sociaal te worden en een gepersonaliseerde klantenervaring te bieden op belangrijke sociale kanalen. Ons <a href="https://www.live-agent.nl/ticketsoftware/" urlslab_href_old="https://www.live-agent.nl/helpdesk-ticketsysteem/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">ticketsysteem</a> ondersteunt naadloze integraties met uw Facebook, Instagram en Twitter. Je kunt zelfs tekstcommunicatie afhandelen met onze Viber-integratie.</p> </div> </div> <div class="elementor-element elementor-element-77302c59 learn-more elementor-widget elementor-widget-text-editor" data-id="77302c59" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/klantenservice-sociale-media/" class=" icn-after-arrow-right" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Meer informatie over sociale media<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e33cbd0" data-id="2e33cbd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2b05e2cb wide elementor-widget elementor-widget-image" data-id="2b05e2cb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/live-chat-software/" title="Ontdek een selectie van de beste live chatsoftware op de markt. Kies de ideale live chatsoftware voor uw website en til uw klantenservice naar een hoger niveau." hreflang="nl-NL" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/b475579f620365231d3a4dc80eade3d7/support_live_chat-1-300x89.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/5c5a8579671bf235b8f8fae75d787360/support_live_chat-1-768x228.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/15a819532af25314f7354d95bfadcff7/support_live_chat-1-168x50.png.webp 168w, https://www.live-agent.nl/wp/urlslab-download/e98e4051a94d206fc0a305b74ace5775/support_live_chat-1-84x25.png.webp 84w, https://www.live-agent.nl/wp/urlslab-download/f8fc00a13b14cadb22a1c004ff98c732/support_live_chat-1-960x286.png.webp 960w, https://www.live-agent.nl/wp/urlslab-download/0f6bc3047150150b391109406464b4a5/support_live_chat-1-700x208.png.webp 700w, https://www.live-agent.nl/wp/urlslab-download/33f54bc82eb8b032533eb0282e210f95/support_live_chat-1-185x55.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/52ab599d7240439da9baa9fee6d1659e/support_live_chat-1-110x33.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/b59130e79b600bfa978e9f5207f48945/support_live_chat-1-485x144.png.webp 485w, https://www.live-agent.nl/wp/urlslab-download/a092bf427e08d90901f1afe482e0bc33/support_live_chat-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png 1024w, https://www.live-agent.nl/wp/urlslab-download/d18509ea4c45c599dc3d938403561c84/support_live_chat-1-300x89.png 300w, https://www.live-agent.nl/wp/urlslab-download/ca1094ca544cbb7837984a8da781f743/support_live_chat-1-768x228.png 768w, https://www.live-agent.nl/wp/urlslab-download/e0057fb243c6f200d3b339874796b2c3/support_live_chat-1-168x50.png 168w, https://www.live-agent.nl/wp/urlslab-download/eeff82be3f60db904825769cbd74f958/support_live_chat-1-84x25.png 84w, https://www.live-agent.nl/wp/urlslab-download/c5ab68fa5304c4a26ea3111c12c28df0/support_live_chat-1-960x286.png 960w, https://www.live-agent.nl/wp/urlslab-download/7fe48a27279ca03c00c4e5b0033c2459/support_live_chat-1-700x208.png 700w, https://www.live-agent.nl/wp/urlslab-download/6a5dd988b44013c85e3231c5e332460b/support_live_chat-1-185x55.png 185w, https://www.live-agent.nl/wp/urlslab-download/296d5e7101aefafe31e370eff1390ff3/support_live_chat-1-110x33.png 110w, https://www.live-agent.nl/wp/urlslab-download/663da5455901c627f3d3123e4f6b07ec/support_live_chat-1-485x144.png 485w, https://www.live-agent.nl/wp/urlslab-download/10c3b4d2c0cc35f8a30f9b8c4cb4d54b/support_live_chat-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="305" class="attachment-large size-large wp-image-654258" alt="LiveAgent's live chat in real time" data-src="https://www.live-agent.nl/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </a> </div> </div> <div class="elementor-element elementor-element-71622ee3 elementor-widget elementor-widget-heading" data-id="71622ee3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-live-chat"><a href="https://www.live-agent.nl/live-chat-software/" title="Ontdek een selectie van de beste live chatsoftware op de markt. Kies de ideale live chatsoftware voor uw website en til uw klantenservice naar een hoger niveau." hreflang="nl-NL" onover-preload="1">Live chat</a></h3> </div> </div> <div class="elementor-element elementor-element-47c9b78c elementor-widget elementor-widget-text-editor" data-id="47c9b78c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Bied een uitzonderlijke klantenervaring met onze live chat. Het is een van de snelste realtime chatwidgets die beschikbaar is en het kan eenvoudig in uw websites worden geïntegreerd. Bouw zinvolle klantenrelaties op en verander webbezoekers in klanten. Onze chat kan u helpen de afhandelingstijden te verkorten en een waardevol hulpmiddel te worden in de werkruimte van elke vertegenwoordiger.</p> </div> </div> <div class="elementor-element elementor-element-70a6c7c4 learn-more elementor-widget elementor-widget-text-editor" data-id="70a6c7c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/live-chat-software/" class=" icn-after-arrow-right" title="Ontdek een selectie van de beste live chatsoftware op de markt. Kies de ideale live chatsoftware voor uw website en til uw klantenservice naar een hoger niveau." hreflang="nl-NL" onover-preload="1">Meer informatie over live chat<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-51bed25 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51bed25" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6360f1b1" data-id="6360f1b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62089e04 wide elementor-widget elementor-widget-image" data-id="62089e04" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/5d62db61b2e4e03734cea401d2b883dd/support_knowledge_base-1-300x90.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/d3bd47ae6ab56b68af18bf7c91f42463/support_knowledge_base-1-768x230.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/14886f7758d02542e77563f0feb2f597/support_knowledge_base-1-167x50.png.webp 167w, https://www.live-agent.nl/wp/urlslab-download/862f2d55601dd6be32caeb74bc742409/support_knowledge_base-1-84x25.png.webp 84w, https://www.live-agent.nl/wp/urlslab-download/7822e6e56d4506f0c897823521b8d403/support_knowledge_base-1-960x287.png.webp 960w, https://www.live-agent.nl/wp/urlslab-download/61172a7237ef8dc1939cab77df0300af/support_knowledge_base-1-700x209.png.webp 700w, https://www.live-agent.nl/wp/urlslab-download/3cb4dac8056437c63a31308b5599794d/support_knowledge_base-1-185x55.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/7619492f9dc8aadc178a3d61ce6c9c0f/support_knowledge_base-1-110x33.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/0eb64f8e69dfbd50de8d47d95429c9ba/support_knowledge_base-1-485x145.png.webp 485w, https://www.live-agent.nl/wp/urlslab-download/7b4146569be607d6ccabdc3b503728fb/support_knowledge_base-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png 1024w, https://www.live-agent.nl/wp/urlslab-download/c26f9ccf2b899c1c3746ff9efe9141d5/support_knowledge_base-1-300x90.png 300w, https://www.live-agent.nl/wp/urlslab-download/abebd0de95e365aa89097ad09e33099c/support_knowledge_base-1-768x230.png 768w, https://www.live-agent.nl/wp/urlslab-download/b2868ed576617848a7aa9cff5fbd5719/support_knowledge_base-1-167x50.png 167w, https://www.live-agent.nl/wp/urlslab-download/1465539ad3b8267004e73237723f42e0/support_knowledge_base-1-84x25.png 84w, https://www.live-agent.nl/wp/urlslab-download/832c6b5152ff7e19c8c9368a541e8568/support_knowledge_base-1-960x287.png 960w, https://www.live-agent.nl/wp/urlslab-download/a90eb58ded59cb4e46c2032d7db8cad1/support_knowledge_base-1-700x209.png 700w, https://www.live-agent.nl/wp/urlslab-download/02c7fdf59b5852dba09765a37614b294/support_knowledge_base-1-185x55.png 185w, https://www.live-agent.nl/wp/urlslab-download/cd204eae677373623a479aae76311242/support_knowledge_base-1-110x33.png 110w, https://www.live-agent.nl/wp/urlslab-download/d7e7fa5fcbfcc40147b800719b090a63/support_knowledge_base-1-485x145.png 485w, https://www.live-agent.nl/wp/urlslab-download/fdc7507f29ceb1301203bee5d96361f9/support_knowledge_base-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654229" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </a> </div> </div> <div class="elementor-element elementor-element-4c60a680 elementor-widget elementor-widget-heading" data-id="4c60a680" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-kennisbank"><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" urlslab_href_old="https://www.live-agent.nl/kennisbanksoftware-oud/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Kennisbank</a></h3> </div> </div> <div class="elementor-element elementor-element-7e60295e elementor-widget elementor-widget-text-editor" data-id="7e60295e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Verrijk uw contactcenterruimte met een uitgebreide kennisbank. Maak eenvoudig handige artikelen, informatiesecties en doe-het-zelfhandleidingen voor klanten die liever zelf naar oplossingen zoeken. Geef antwoorden op veelgestelde vragen met veelgestelde vragen of maak forums waar mensen contact kunnen opnemen met vertegenwoordigers of andere klanten voor ondersteuning.</p> </div> </div> <div class="elementor-element elementor-element-31620ecf learn-more elementor-widget elementor-widget-text-editor" data-id="31620ecf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" class=" icn-after-arrow-right" urlslab_href_old="https://www.live-agent.nl/kennisbanksoftware-oud/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Meer informatie over de kennisbank<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-727d923a" data-id="727d923a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17684ee elementor-widget elementor-widget-image" data-id="17684ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/liveagent-kennisbank-software/" urlslab_href_old="https://www.live-agent.nl/kennisbanksoftware-oud/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/e352b31e55912de5737c39eab13fb9eb/support_ticketing-1-300x90.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/0aacc14968eb15965f13fc0173839070/support_ticketing-1-768x230.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/2e1da5bca5150711fde3a5fd6fee57c0/support_ticketing-1-167x50.png.webp 167w, https://www.live-agent.nl/wp/urlslab-download/c16bfaa177c90986b0c4eb35a0ebbf7a/support_ticketing-1-84x25.png.webp 84w, https://www.live-agent.nl/wp/urlslab-download/f0c2293772ddf4994e6a09572758cdf5/support_ticketing-1-960x287.png.webp 960w, https://www.live-agent.nl/wp/urlslab-download/a26272717ef1f2ceb235c84376f20d96/support_ticketing-1-700x209.png.webp 700w, https://www.live-agent.nl/wp/urlslab-download/6c317e3582bbdc9fbfc693c03aa05b4d/support_ticketing-1-185x55.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/b8314f24b1ea1dc4b2c8a3db5e695924/support_ticketing-1-110x33.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/043ec32130964269992fe5147b3ae1e7/support_ticketing-1-485x145.png.webp 485w, https://www.live-agent.nl/wp/urlslab-download/9494fe49049ae422ed9f096e8ad8ecb1/support_ticketing-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png 1024w, https://www.live-agent.nl/wp/urlslab-download/e62611d6af719fc7e75e1abab4834033/support_ticketing-1-300x90.png 300w, https://www.live-agent.nl/wp/urlslab-download/bcf45565de0020f7d9c895108a17d383/support_ticketing-1-768x230.png 768w, https://www.live-agent.nl/wp/urlslab-download/d28683f3c539eae2aaa1df762f2b57e3/support_ticketing-1-167x50.png 167w, https://www.live-agent.nl/wp/urlslab-download/1488128b9385648e9e8587e5d54bed40/support_ticketing-1-84x25.png 84w, https://www.live-agent.nl/wp/urlslab-download/d816af90fe288706ae37c94c9a76f066/support_ticketing-1-960x287.png 960w, https://www.live-agent.nl/wp/urlslab-download/be8c281e1a4668ac0e4b34573bb83e2b/support_ticketing-1-700x209.png 700w, https://www.live-agent.nl/wp/urlslab-download/6ec91f780516746f99e570e187ec1ebe/support_ticketing-1-185x55.png 185w, https://www.live-agent.nl/wp/urlslab-download/1ce385c0910934ce6878db620299aba1/support_ticketing-1-110x33.png 110w, https://www.live-agent.nl/wp/urlslab-download/30ff4637948830b8cd0ac650debfa292/support_ticketing-1-485x145.png 485w, https://www.live-agent.nl/wp/urlslab-download/c27904834a8bc7a451be9a2cbfef43f0/support_ticketing-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654316" alt="" data-src="https://www.live-agent.nl/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </a> </div> </div> <div class="elementor-element elementor-element-448da256 elementor-widget elementor-widget-heading" data-id="448da256" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-ticketing"><a href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">Ticketing</a></h3> </div> </div> <div class="elementor-element elementor-element-127840ba elementor-widget elementor-widget-text-editor" data-id="127840ba" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Verwerk de klantenservice met gemak dankzij een ultramodern ticketsysteem. Alle digitale kanalen zijn met elkaar verbonden zodat u alle klantengesprekken gemakkelijk op één enkele plaats kunt zien. Gebruik tags om tickets te ordenen, notities voor uzelf of andere vertegenwoordigers achter te laten en afdelingen aan te maken die verantwoordelijk zijn voor specifieke vragen.</p> </div> </div> <div class="elementor-element elementor-element-2e148851 learn-more elementor-widget elementor-widget-text-editor" data-id="2e148851" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.nl/ticketsoftware/" class=" icn-after-arrow-right" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">Meer informatie over ticketing<svg class="icon icon-arrow-right"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1598ce48 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1598ce48" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e365b28 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1e365b28" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16a7044e Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="16a7044e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1206d1ad wrapper" data-id="1206d1ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d4c349 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d4c349" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b157f3f" data-id="3b157f3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-458cdd1a tag elementor-widget elementor-widget-text-editor" data-id="458cdd1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Getuigenissen</p> </div> </div> <div class="elementor-element elementor-element-1e74505d elementor-widget elementor-widget-heading" data-id="1e74505d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-download-liveagent-en-sluit-u-aan-bij-7000-tevreden-klanten">Download LiveAgent en sluit u aan bij 7000 tevreden klanten</h2> </div> </div> <div class="elementor-element elementor-element-433bf723 elementor-widget elementor-widget-html" data-id="433bf723" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.nl/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"><span>Meld u GRATIS aan</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a07bb74" data-id="1a07bb74" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e56774c elementor-widget elementor-widget-shortcode" data-id="6e56774c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.live-agent.nl/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> Het is een genoegen om een geweldig portaal te hebben die onze klantenservice verbetert. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.live-agent.nl/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.live-agent.nl/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent stelt onze vertegenwoordigers in staat om betere, snellere en nauwkeurigere ondersteuning te bieden. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.live-agent.nl/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.live-agent.nl/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent heeft ons geholpen om 2 belangrijke doelen te bereiken: de klantentevredenheid en de verkoop verhogen. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.live-agent.nl/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.live-agent.nl/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> We gebruiken LiveAgent sinds augustus en we zijn er erg tevreden over. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.live-agent.nl/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.live-agent.nl/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> Sinds we LiveAgent gebruiken, is onze responstijd met 60% verbeterd. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.live-agent.nl/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.live-agent.nl/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> De conversieratio van onze betalende klanten is 325% gestegen in de eerste maand dat we LiveAgent hebben geïmplementeerd en actief... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.live-agent.nl/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> Ik moet zeggen, ik heb nog nooit zo'n professionele klantenbenadering meegemaakt. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.live-agent.nl/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.live-agent.nl/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> We vinden LiveAgent verreweg de beste live chatoplossing. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.live-agent.nl/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.live-agent.nl/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> We gebruiken LiveAgent voor al onze ecommerce websites. De tool is gemakkelijk te gebruiken en verbetert onze productiviteit. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.live-agent.nl/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.live-agent.nl/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> Met LiveAgent kunnen we onze klanten ondersteuning bieden, waar ze ook zijn. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.live-agent.nl/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.live-agent.nl/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> Ik kan LiveAgent aanbevelen aan iedereen die geïnteresseerd is in een betere en effectievere klantenservice. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.live-agent.nl/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> Ik weet zeker dat we 90% van onze dag zouden besteden aan het doorzoeken van emails als we LiveAgent niet... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.live-agent.nl/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.live-agent.nl/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> Met LiveAgent zijn we in staat om onze spelers tevreden te houden door efficiëntere ondersteuning te bieden, wat resulteert in... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.live-agent.nl/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.live-agent.nl/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is betrouwbaar, redelijk geprijsd en gewoon een geweldige keuze voor elk snel online bedrijf! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.live-agent.nl/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.live-agent.nl/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> We vinden het leuk omdat het gebruiksvriendelijk is en geweldige functionaliteit biedt, zoals handige rapportagefuncties. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.live-agent.nl/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.live-agent.nl/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> We houden van LiveAgent - het maakt het ondersteunen van onze klanten eenvoudig. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.live-agent.nl/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> We bieden onze klanten graag de beste ondersteuningservaring. Daarom hebben we voor LiveAgent gekozen. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.live-agent.nl/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.live-agent.nl/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> Van installatie tot voortdurende ondersteuning en al het andere daartussenin, het team van LiveAgent blijft indruk maken. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.live-agent.nl/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.live-agent.nl/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent bespaart ons elke dag honderden kostbare minuten door de klantenservice duidelijk en overzichtelijk te maken. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.live-agent.nl/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.live-agent.nl/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> Onbeperkte vertegenwoordigers, email, sociale media en telefoonintegratie. Dat alles voor minder dan we betaalden bij onze vorige provider. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/65955715f9a8de5cee6fd496f786bc05/betconstruct-logo-1-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" alt="Betconstruct" data-src="https://www.live-agent.nl/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.live-agent.nl/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> We gebruiken LiveAgent sinds 2013. We kunnen ons niet voorstellen dat we zonder LiveAgent werken. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.live-agent.nl/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.live-agent.nl/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> Het is een kosteneffectieve oplossing die u kan helpen met een groot aantal ondersteuningsverzoeken via verschillende kanalen. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.live-agent.nl/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> Emails beantwoorden vanuit Outlook was zo moeilijk te beheren. Met LiveAgent weten we zeker dat elke email op tijd wordt... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.live-agent.nl/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.live-agent.nl/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is zo geweldig. Met heel weinig tijd en moeite had ik het binnen een paar minuten aan de praat. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.live-agent.nl/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.live-agent.nl/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> Ik beveel het LiveAgent-product ten zeerste aan, niet alleen als een Kayako-alternatief, maar ook als een veel betere oplossing met... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.live-agent.nl/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> Het ondersteuningsteam reageerde altijd snel met snel te implementeren oplossingen. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.live-agent.nl/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.live-agent.nl/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture> </div> <div class="SliderTestimonials__slider__content"> Het helpt ons de aard van de tickets te categoriseren en statistisch bij te houden wat onze klanten het meest... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.live-agent.nl/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture> </div> <div class="SliderTestimonials__slider__content"> We zien LiveAgent als een geweldige tool om met klanten te communiceren. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.live-agent.nl/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.live-agent.nl/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent versnelde onze communicatie met onze klanten en gaf ons de mogelijkheid om ook met hen te chatten. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.live-agent.nl/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.live-agent.nl/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></picture> </div> <div class="SliderTestimonials__slider__content"> Simpel gezegd - LiveAgent verslaat alles wat er is op deze, of zelfs hogere, prijspunten. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.live-agent.nl/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.live-agent.nl/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b967668 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="b967668" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47dc032 wrapper__wide" data-id="47dc032" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6463b53 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="6463b53" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-een-complete-gids-voor-de-beste-callcentersoftware">Een complete gids voor de beste callcentersoftware</h2><p>Op het gebied van klantenservice kan het hebben van betrouwbare software voor callcenteroplossingen een sleutel tot uw succes zijn. In het volgende artikel gaan we de ins en outs van verschillende callcenterplatforms en -systemen bekijken, zodat u kunt beslissen welke het beste voor u is.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-hoe-werkt-een-callcentersoftware" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Hoe werkt een callcentersoftware?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-waarom-een-callcenteroplossing-gebruiken" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Waarom een callcenteroplossing gebruiken?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-wie-gebruikt-callcentersoftware" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Wie gebruikt callcentersoftware?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-soorten-callcentersoftware" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Soorten callcentersoftware</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-voordelen-van-callcentersoftware" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Voordelen van callcentersoftware</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-hoe-u-de-beste-callcentersoftware-kiest" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Hoe u de beste callcentersoftware kiest</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-top-25-aanbieders-van-callcenterplatforms" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Top 25 aanbieders van callcenterplatforms</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-ringcentral" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">2. RingCentral</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-genesys" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">3. Genesys</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-cloudtalk" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">4. CloudTalk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-hubspot" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">5. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-five9" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">6. Five9</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-zendesk" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">7. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-talkdesk" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">8. Talkdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-9-vonage" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">9. Vonage</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-10-freshdesk" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">10. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-11-avaya" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">11. Avaya</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-12-belhippo" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">12. BelHippo</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-13-3cx" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">13. 3CX</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-14-toetsenblok-ai" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">14. Toetsenblok AI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-15-bitrix24" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">15. Bitrix24</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-16-luchtoproep" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">16. Luchtoproep</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-17-twilio" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">17. Twilio</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-18-dixa" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">18. Dixa</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-19-nextiva" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">19. Nextiva</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-20-leuke-cxone" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">20. Leuke CXone</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-21-ujet" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">21. UJET</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-22-belsignaal" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">22. Belsignaal</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-23-vicidial" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">23. VICIDial</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-24-kanalen" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">24. Kanalen</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-25-avoxi" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">25. Avoxi</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-wat-is-de-beste-callcentersoftware" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL">Wat is de beste callcentersoftware?</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords "> <div class="Signup__sidebar__title">Probeer het gratis</div> <div class="Signup__sidebar__subtitle">Geen verplichtingen</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Volledige naam" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Email" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Bedrijfsnaam" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Kies een naam voor uw LiveAgent subdomein. 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class="elementor-widget-container"> <h2 id="h-hoe-werkt-een-callcentersoftware">Hoe werkt een callcentersoftware?</h2><p>Callcentersoftware is in de eerste plaats een tool voor oproepbeheer die de stroom van <a href="https://www.live-agent.nl/academie/inkomend-versus-uitgaand-callcenter/" urlslab_href_old="https://www.live-agent.nl/academiya/inkomend-versus-uitgaand-callcenter/" title="Als het gaat om callcentra, zijn er inkomende en uitgaande callcentra die beide geavanceerde software gebruiken om de efficiëntie te verbeteren." hreflang="nl-NL" onover-preload="1">inkomende en uitgaande oproepen</a> automatiseert.</p><p>De kwaliteit van de callcenterondersteuning die u biedt, hangt nauw samen met de kwaliteit van het callcentersysteem dat u gebruikt.</p><p>Dit type software vergemakkelijkt meestal de volgende bewerkingen:</p><ul><li>controleren van de bedrijfsdatabase om de beller te identificeren</li><li>de beller koppelen aan hun <a href="https://www.liveagent.com/blog/best-crm-software/" title="CRM software allows users to manage clients, customers, leads, and orders. Choose the best CRM software for you from our guide." hreflang="en-US" onover-preload="1">CRM-profiel</a> als dat er is, en hun informatie weergeven aan de klantenondersteuningsvertegenwoordiger</li><li>inkomende oproepen in de wachtrij plaatsen – dit hangt af van de configuratie van de software (IVR, ACD, enz.)</li><li>de telefonische interactie tussen de klant en de agent vergemakkelijken</li><li>op basis van de uitkomst van het gesprek stelt de software de vertegenwoordiger in staat de status van het ticket te wijzigen</li><li>het mogelijk maken om alle activiteiten na de oproep te voltooien – klantengegevens wijzigen, de interactie in andere bedrijfsapplicaties loggen, enz.</li></ul><p>Natuurlijk zijn dit niet alle callcenteractiviteiten die dit type software mogelijk maakt. De meeste geautomatiseerde callcentersoftware die er is, heeft extra mogelijkheden zoals <a href="https://www.live-agent.nl/gespreksopname-software/" title="De software voor gespreksopname van LiveAgent kan een onbeperkt aantal gespreksopnames opslaan. U kunt ze op elk moment raadplegen voor juridische doeleinden of voor kwaliteitsborgingsdoeleinden." hreflang="nl-NL" onover-preload="1">gespreksopname</a>, analyse, power dialer, enz.</p><h2 id="h-waarom-een-callcenteroplossing-gebruiken">Waarom een callcenteroplossing gebruiken?</h2><p>Met callcentersoftware kunnen uw klanten de klantenservice en leden van uw verkoopteam bereiken en in realtime met hen praten. Hoewel sommigen misschien beweren dat er in deze moderne tijd andere manieren zijn om contact op te nemen met een bedrijf, is het een feit dat 50% van de klanten van verschillende leeftijdsgroepen gebruiken nog steeds telefoons om hun vragen op te lossen.</p><p>Alle <a href="https://www.live-agent.nl/academie/klantgerichte-cultuur/" title="Klantgerichtheid verwijst naar een bedrijfsstrategie die de nadruk legt op klanten boven al het andere. Het gaat erom klanten te helpen hun behoeften en wensen te vervullen." hreflang="nl-NL" onover-preload="1">klantgerichte bedrijven</a> zijn zich ervan bewust dat het bieden van een superieure klantenervaring de conversie stimuleert, helpt bij het sluiten van deals en het verminderen van klantenverloop. Betrouwbare callcentersoftware helpt enorm op deze afdeling. Het stelt uw klantenservicemedewerkers in staat om problemen van klanten snel en efficiënt op te lossen en tegelijkertijd een hoog niveau van persoonlijke service te bieden.</p><p>Als uw callcenteroplossing is geïntegreerd met andere zakelijke apps, worden de activiteiten van uw callcenter gestroomlijnd. En op zijn beurt verhoogt u uw KPI’s, verhoogt u het aantal conversies, verbetert u de klantenbinding en levert u een betere service.</p><h2 id="h-wie-gebruikt-callcentersoftware">Wie gebruikt callcentersoftware?</h2><p>Elk callcenter gebruikt een bepaald type callcentersysteem, ongeacht of het alleen voor zijn <a href="https://www.live-agent.nl/functies/computer-telefonie-integratie/" urlslab_href_old="https://www.live-agent.nl/momayezat/computer-telefonie-integratie/" title="CTI is cruciaal voor efficiënt oproepbeheer in bedrijven. Ontdek de voordelen en functionaliteit ervan in computer telefoonintegratie." hreflang="nl-NL" onover-preload="1">computertelefonie-integratie</a> (CTI)-functie is om te maken en te ontvangen oproepen, of voor de moderne geautomatiseerde ervaring.</p><p>Verschillende contactcenters hebben verschillende behoeften en vereisten voor callcentertoepassingen. Daarom is het van cruciaal belang dat u onderzoek doet en evalueert welke softwareoplossing voor callcenters de beste is voor uw bedrijf.</p><h2 id="h-soorten-callcentersoftware">Soorten callcentersoftware</h2><p>Omdat callcenters zo divers kunnen zijn, zijn er verschillende soorten callcentersoftware om aan ieders behoeften te voldoen.</p><p>Hier volgen de callcenteroplossingen op basis van hoe hun technologieën worden opgeslagen:</p><ul><li><strong>Gehoste callcenteroplossingen</strong> – de software wordt beheerd door de provider</li><li><strong>Cloud callcentersoftwareoplossingen</strong> – de callcentersoftware met al zijn technologie wordt opgeslagen in de cloud en gehost door een leverancier</li><li><strong>On-premise callcenteroplossingen</strong> – alle benodigde technologie bevindt zich op locatie</li></ul><p>En dit zijn de typen callcenteroplossingen op basis van hun activiteiten:</p><ul><li>Inkomende callcentersoftware – stelt bedrijven in staat inkomende oproepen te beheren</li><li><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/uitgaand-callcenter/" title="Weet u het verschil niet tussen een inkomend en uitgaand callcenter? Ontdek het verschil en leer meer over de belangrijkste uitgaande functies." hreflang="nl-NL" onover-preload="1"><strong>Uitgaande callcentersoftware</strong></a> – stelt bedrijven in staat om hun potentiële klanten en prospects te bereiken via ongevraagd bellen, klantenonderzoeken, enz.</li><li><strong>Blended callcentersoftware</strong> – met dit type callcentersoftware kunnen de vertegenwoodigers zowel inkomende als uitgaande gesprekken voeren en vragen van klanten afhandelen via meerdere communicatiekanalen</li></ul><h2 id="h-voordelen-van-callcentersoftware">Voordelen van callcentersoftware</h2><p>Laten we eens kijken naar enkele voordelen die een callcentersysteem kan bieden voor uw bedrijf.</p><h3 id="h-uitstekende-klantenervaring">Uitstekende klantenervaring</h3><p>De waarheid is dat het opnemen van een telefoon en praten met een expert veel sneller en gemakkelijker gaat dan het schrijven van lange emails om tot een oplossing te komen. Klanten stellen het op prijs dat hun vragen snel worden opgelost zonder dat ze uren, soms dagen, moeten wachten op een reactie van uw klantenservice. Strooi er een beetje persoonlijke zorg en vriendelijkheid van het personeel over, en u kijkt naar <a href="https://www.live-agent.nl/klantentevredenheid-software/" title="Verhoog uw klantentevredenheid met LiveAgent en het geïntegreerde meetinstrument Nicereply voor de klanttevredenheid software." hreflang="nl-NL" onover-preload="1">tevreden klanten</a> die ernaar uitkijken om weer zaken met u te doen.< /p></p><h3 id="h-verhoogde-conversies">Verhoogde conversies</h3><p>Wist u dat betrokken klanten 90% vaker kopen en bereid zijn meer uit te geven per transactie? Betrouwbare callcentersoftware houdt uw klanten tevreden en betrokken bij uw bedrijf.</p><h3 id="h-kosteneffici-nt">Kostenefficiënt</h3><p>Met callcenteragentsoftware betaalt u een lagere prijs voor een robuuste set functies. U kunt eenvoudig een 24/7 contactcenter runnen dat volledig wordt beheerd door een team van klantenservicemedewerkers op afstand.</p><h3 id="h-verbeterd-klantenservicebeheer">Verbeterd klantenservicebeheer</h3><p>Door hand in hand te werken met andere zakelijke toepassingen, stelt callcentersoftware u in staat altijd op de hoogte te blijven van uw klanteninteracties, oplossingen voor hun problemen en meer. Het helpt uw team georganiseerd en gefocust te blijven, zelfs op drukke dagen.</p><h3 id="h-bouwt-een-verstandhouding-op-met-klanten">Bouwt een verstandhouding op met klanten</h3><p>Het is noodzakelijk om een professioneel, maar toch vriendelijk imago te behouden. Het stelt u in staat een relatie met uw klanten op te bouwen en versterkt zelfs de mond-tot-mondreclame.</p><h3 id="h-ondersteuning-via-meerdere-kanalen">Ondersteuning via meerdere kanalen</h3><p>Verschillende callcentersoftware kan worden gekoppeld aan email, live chat, sms, sociale media en meer om u te helpen een <a href="https://www.liveagent.com/customer-experience-software/" urlslab_href_old="https://www.liveagent.com/blog/how-to-provide-a-flawless-customer-experience/" title="Customer experience software plays a key role in collecting, organizing, and tracking customer feedback in a modern-day business." hreflang="en-US" onover-preload="1">holistische klantenervaring</a>.</p><h3 id="h-verbeterde-productiviteit">Verbeterde productiviteit</h3><p>U kunt niet alleen 24/7 service bieden, maar ook geavanceerde functies zoals interactieve spraakrespons (IVR), automatische oproepdistributie (ACD), <a href="https://www.live-agent.nl/functies/automatisch-terugbellen/" title="Stel uw klanten in staat om teruggebeld te worden en hun ondersteuningservaring te verbeteren met uw virtuele callcenter/helpdesk met meerdere kanalen." hreflang="nl-NL" onover-preload="1">automatisch terugbellen</a>, op vaardigheden gebaseerde routering en voorspellende kiezer verhogen de productiviteit van uw contactcentermedewerkers .</p><h3 id="h-betere-beveiliging">Betere beveiliging</h3><p>Klantengegevens veilig houden is een van de belangrijkste aspecten van het runnen van een succesvol bedrijf. De meeste callcentersoftware biedt geïntegreerde beveiligingsfuncties en voert acties uit zoals directe cloudback-up.</p><h3 id="h-hogere-kpi-s">Hogere KPI’s</h3><p><a href="https://www.live-agent.nl/academie/goede-praktijken-industriestandaarden/" title="Ontdek essentiële callcenterstatistieken en wereldwijde benchmarks met LiveAgent. Leer over KPI's en industriestandaarden om de prestaties van uw callcenter te optimaliseren. Probeer onze callcentersoftware gratis en verbeter uw klantenservice met de Top 12 KPI's. Bezoek nu en start uw gratis proefperiode!" hreflang="nl-NL" onover-preload="1">Callcenterstatistieken</a> zoals gemiddelde afhandelingstijd (AHT), percentage voor het oplossen van eerste contact, percentage afgebroken oproepen, gemiddelde wachttijd en vele andere houden rechtstreeks verband met de telefoonsoftware van het callcenter die u gebruikt. Doordat uw callcentersysteem bijvoorbeeld is gekoppeld aan Customer Relationship Management (CRM), ligt het percentage voor het oplossen van eerste contact in callcentra tussen 70-75%< /a>.</p><h3 id="h-oproepanalyse">Oproepanalyse</h3><p>Hoe meer inzichten u kunt krijgen, hoe beter. Door geavanceerde analyses en rapporten te bieden, kunt u de prestaties van het callcenter, het gebruik van vertegenwoordigers, de gemiddelde antwoordsnelheid en andere onderzoeken. Dit helpt u niet alleen uw callcenteractiviteiten te optimaliseren, maar identificeert ook eventuele uitschieters onder uw agenten.</p><h2 id="h-hoe-u-de-beste-callcentersoftware-kiest">Hoe u de beste callcentersoftware kiest</h2><p>Om de beste callcentersoftware voor u te kunnen identificeren, is het raadzaam om een lijst met behoeften en vereisten voor uw contactcenteroplossing op te stellen.</p><p>Wilt u telefonische ondersteuning toevoegen aan uw contactopties? Zijn telefonische interacties een primaire manier om contact op te nemen met uw bedrijf? Bent u van plan om uw callcenter in de toekomst uit te breiden?</p><p>Stel uzelf zoveel mogelijk vragen als u kunt bedenken. Het zal u helpen weloverwogen beslissingen te nemen en callcentersoftware te kiezen die echt al uw zakelijke behoeften omvat.</p><p>Hier volgen enkele strategieën die u kunt gebruiken bij het kiezen van de callcenterbeheersoftware voor u.</p><h3 id="h-ondersteuning">Ondersteuning</h3><p>Niemand verwacht problemen tegen te komen, maar het is beter om het zekere voor het onzekere te nemen. Kies bij het kiezen van callcentersoftware voor een software met betrouwbare klantenondersteuning die mogelijke problemen snel kan oplossen. Houd er rekening mee dat als u wacht op de ondersteuning van de provider, uw klanten mogelijk op de uwe wachten.</p><h3 id="h-beveiliging">Beveiliging</h3><p>Kijk eens goed naar hoe robuust de beveiligingsfuncties zijn. U wilt het belang van het veilig bewaren van alle privé-informatie en klantengegevens niet onderschatten.</p><h3 id="h-mogelijkheid-om-omhoog-omlaag-te-schalen">Mogelijkheid om omhoog/omlaag te schalen</h3><p>Het is niet meer dan normaal dat wanneer uw bedrijf groeit, ook het aantal klanteninteracties toeneemt. Kies een callcentersysteem dat u kunt opschalen of verlagen op basis van uw behoeften, zodat u uw bedrijf kunt uitbreiden zonder dat u zich zorgen hoeft te maken over onvoldoende callcentermogelijkheden.</p><h3 id="h-softwarebeperkingen">Softwarebeperkingen</h3><p>Geen enkele software is perfect. Er zijn enkele beperkingen waarmee u te maken krijgt, hoe robuust of duur de software die u kiest ook is. Misschien ontbreekt er een aanpasbare populaire functie die u wilt verkennen. Of misschien is het feit dat er geen realtime monitoring van telefoongesprekken is een probleem voor u. Bepaal welke softwarebeperkingen dealbreakers zijn en met welke u kunt leren leven.</p><h3 id="h-samenwerkingsopties">Samenwerkingsopties</h3><p>In een contactcenteromgeving moet uw team naadloos kunnen samenwerken. Kijk bij het kiezen van belsoftware naar de functies die samenwerking vergemakkelijken. Hoe gemakkelijk is het om een oproep van de ene vertegenwoordiger naar de andere door te schakelen? Kunnen ze <a href="https://www.liveagent.com/app/uploads/2020/08/Reports.svg" urlslab_href_old="https://www.live-agent.nl/reports-3/" title="App - Uploads - 2020 - 08 - Reports.svg" onover-preload="1">interne notities</a> delen en intern bellen of <a href="https://www.live-agent.nl/functies/interne-kennisbank/" title="Ontdek hoe een interne kennisbank van LiveAgent de efficiëntie en prestaties van uw medewerkers kan verbeteren. Profiteer van onze betrouwbare kennisbanksoftware met een gratis 14-daagse proefperiode. Creëer eenvoudig categorieën voor onboarding, bedrijfsnieuws en meer, en deel belangrijke bedrijfsinformatie intern. Start vandaag nog met LiveAgent en ervaar de voordelen van een gestructureerde selfservice-tool voor uw team." hreflang="nl-NL" onover-preload="1">interne</a> berichten verzenden? Functies als deze worden vaak over het hoofd gezien, maar ze hebben meer invloed op de productiviteit van contactcentra dan mensen zich realiseren.</p><h3 id="h-netwerkbetrouwbaarheid">Netwerkbetrouwbaarheid</h3><p>Uw dagelijkse activiteiten in callcentra zijn sterk afhankelijk van de betrouwbaarheid van het netwerk dat u gebruikt. Vergeet niet de netwerkbetrouwbaarheid te controleren van de <a href="https://www.live-agent.nl/contactcenter-software/" title="Met de contactcenter software van LiveAgent kunt u al uw communicatiekanalen met klanten optimaliseren in één enkele algemene inbox." hreflang="nl-NL" onover-preload="1">contactcentersoftware</a> die u overweegt aan te schaffen.</p><h3 id="h-integraties">Integraties</h3><p>In staat zijn om een uniforme ervaring aan uw klanten te bieden, is wat het verschil maakt. <span style="font-weight: 400;"> Het aanbieden van een geweldige integratiemogelijkheid maakt het</span> mogelijk voor uw software om verbinding te maken met verschillende sites, zodat u een soepele en consistente ervaring voor uw klanten kunt creëren.</p><h2 id="h-top-25-aanbieders-van-callcenterplatforms">Top 25 aanbieders van callcenterplatforms</h2><h3 id="h-1-liveagent">1. LiveAgent</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/cddb973e823b0e5ea7d175aa2989dbe0/LiveAgent-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="LiveAgent Call Center-software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/208372bcac039d94a7e793a8ad6723e6/LiveAgent-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"></picture></p><p><em>Beste callcentersoftware voor bedrijven op het gebied van ecommerce, verzekeringen, SaaS, enz. die uit zijn op toekomstige uitbreiding.</em></p><p><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">LiveAgent</a> is een helpdeskoplossing die door meer dan 40.000 klanten over de hele wereld wordt gebruikt en die betrouwbare callcentersoftware en vele andere <a href="https://www.live-agent.nl/functies/" urlslab_href_old="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="nl-NL" onover-preload="1">geavanceerde functies</a>. Met meerdere automatiseringsopties en een groot aantal beschikbare integraties, zult u nooit moeite hebben om uitstekende klantenservice te bieden.</p><h4 id="h-belangrijkste-kenmerken">Belangrijkste kenmerken:</h4><ul><li>Inkomend en uitgaand callcenter</li><li>IVR</li><li>ACD</li><li>Automatisch terugbellen</li><li>Ticketten</li><li>Onbeperkte gespreksopnames</li><li>Callcenterbeheer</li><li>CRM-integratie</li><li>Selfserviceportaal & kennisbank</li><li>Analyse en rapportage</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-007deb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="007deb4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6fbf4c" data-id="a6fbf4c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8e63ba5 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="8e63ba5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-pluspunten">Pluspunten:</h4><ul><li>Ervaring via meerdere kanalen</li><li>Meer dan 60 VoIP-providerintegraties</li><li>Eenvoudig in te stellen en te gebruiken</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb16f9a" data-id="fb16f9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f3862f0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f3862f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nadelen">Nadelen:</h4><ul><li>Technische ondersteuning is 24/7 beschikbaar, maar bevindt zich in de EU</li><li>Kan niet tegelijkertijd inloggen op twee browsers met één account</li><li>Geen realtime oproepbewaking</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c9a3558 checklist elementor-widget elementor-widget-text-editor" data-id="c9a3558" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-liveagent">Klanten van LiveAgent</h4><p>Enkele van de meest bekende klanten van deze software zijn industriereuzen zoals Forbes, Huawei, Nascar, BMW en Yamaha.</p><h4 id="h-prijzen">Prijzen</h4><p>LiveAgent biedt een volledig gratis versie. Hoewel, als u wilt profiteren van de extra functies, u kunt kiezen uit drie prijsopties, waaronder €15, €29 en €49 per maand. De laatste optie omvat uitstekende callcentermogelijkheden.</p><p>Voordat u zich vastlegt op een van de betaalde abonnementen, kunt u zich aanmelden voor een gratis proefperiode van 14 dagen, zodat u kunt ontdekken wat u krijgt.</p><p><a href="https://www.live-agent.nl/callcenter-alternatieven/" title="Ontdek waarom LiveAgent de beste callcentersoftware voor 2024 is! Geniet van uitgebreide integraties, automatisering en professionele functies zonder installatiekosten of kredietkaart. Start nu een gratis proefperiode van 30 dagen en ervaar uitzonderlijke 24/7 klantenservice. Beoordeeld met 4,7/5 op Capterra!" hreflang="nl-NL" onover-preload="1"><b>Gedetailleerde LiveAgent-vergelijking met andere callcentersoftware</b></a></p><h3 id="h-2-ringcentral">2. RingCentral</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d85ed8765253c94b943ef2fab0945b76/Ringcentral-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Ringcentral Call Center software homepage" width=" 2560" data-src="https://www.live-agent.nl/wp/urlslab-download/5fb65611392c15840c8e6d76873629d9/Ringcentral-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang.</em></p><p>RingCentral contactcenter is een cloudgebaseerde oplossing die een robuuste set functies biedt, allemaal opgenomen in één handige app. Met bekende klanten in alle sectoren kunt u er zeker van zijn dat u de beste service krijgt.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Virtueel callcenter</li><li>Automatisch kiezen</li><li>Terugbelplanning</li><li>Oproepregistratie en monitoring</li><li>Realtime rapportage</li><li>Oproep opnemen</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-cf54f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cf54f7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74ffe0e" data-id="74ffe0e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db6d96c checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="db6d96c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Meer dan 500 integraties op Zapier</li><li>Eenvoudig schakelen tussen apparaten</li><li>Gebruiksvriendelijke gebruikersinterface</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85cd385" data-id="85cd385" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d6b9a6 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6d6b9a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Moeilijk om te communiceren met de klantenondersteuning</li><li>Geen realtime updates</li><li>Het kan soms bugs bevatten</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-16d7f9f checklist elementor-widget elementor-widget-text-editor" data-id="16d7f9f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-ringcentral">Klanten van RingCentral</h4><p>Onder de klanten van RingCentral vindt u Bennett International, Lush Cosmetics en Chatterkick.</p><h4>Prijzen</h4><p>U kunt voor de services van RingCentral maandelijks of jaarlijks betalen. Vanaf €14,99 per maand kunt u de essentiële dingen krijgen, waaronder onbeperkt bellen in de VS en Canada. Voor meer geavanceerde functies kunt u kiezen voor abonnementen van €20,99, €26,24 en €37,49 per maand.</p><p>U kunt RingCentral-contactcentrum gratis uitproberen als u zich aanmeldt voor hun gratis proefperiode van 15 dagen. U kunt deze periode verlengen door gebruik te maken van een 30 dagen risicovrije geld-terug-garantie.</p><h3 id="h-3-genesys">3. Genesys</h3><p><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Genesys Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/app/uploads/2022/06/Genesys-Call-Center-software-homepage.jpg%20" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"></p><p><em>Beste callcentersoftware voor alle bedrijven die op zoek zijn naar een gebruiksvriendelijke callcenteroplossing in de cloud.</em></p><p>U kunt een van de meer dan 70 000 klanten wereldwijd zijn die Genesys vertrouwen met hun contactcenteractiviteiten.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Voorspellende kiezer</li><li>Terugbellen plannen</li><li>ACD</li><li>IVR</li><li>Automatische kiezer</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dbe5054 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbe5054" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af8c0ac" data-id="af8c0ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a8cc19b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="a8cc19b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Eenvoudig in te stellen IVR</li><li>Gamificatie</li><li>Realtime dashboard</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ce0d2b" data-id="5ce0d2b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-84d806e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="84d806e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Niet-intuïtieve gebruikersinterface</li><li>Moeilijkheden bij het gebruik van softphones onder Linux</li><li>Moeilijk om te communiceren met de klantenondersteuning</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-2c7b57e checklist elementor-widget elementor-widget-text-editor" data-id="2c7b57e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-genesys">Klanten van Genesys</h4><p>Genesys wordt vertrouwd door veel bedrijven, waaronder Xerox, Uplift en Heineken Mexico.</p><h4>Prijzen</h4><p>U kunt Genesys gaan gebruiken voor een prijs van €75 per vertegenwoordiger per maand en vervolgens upgraden naar abonnementen van €110 en e150. Al deze prijsopties worden jaarlijks gefactureerd.</p><p>U kunt Genesys gratis uitproberen met hun gratis proefperiode van 30 dagen.</p><h4 id="h-liveagent-versus-genesys-vergelijking"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px;" href="https://www.live-agent.nl/genesys-alternatief/" title="LiveAgent is een helpdeskoplossing die meerdere kanalen in één interface verbindt. Leer meer over het Genesys-alternatief en profiteer van voordelen voor de sector." hreflang="nl-NL" onover-preload="1">LiveAgent versus Genesys vergelijking</a></h4><h3 id="h-4-cloudtalk">4. CloudTalk</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c5d0e4b0e73227c2d5a0b580e80658b2/CloudTalk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="CloudTalk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/ed9c12c2452d3df69ec0ae903c7d70b2/CloudTalk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="147"></picture></p><p><em>Beste callcentersoftware voor middelgrote bedrijven die streven naar groei.</em></p><p>CloudTalk biedt meer dan 70 geavanceerde belfuncties. Deze callcentersoftware wordt meestal gebruikt voor verkoop en uitgaand bellen met veel geavanceerde functies, zoals op vaardigheden gebaseerde routering, automatisering en onbeperkte wachtrijen.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>VoIP</li><li>Automatiseringsopties</li><li>Statistieken voor het bijhouden van gesprekken</li><li>Aanpasbare rapporten</li><li>Auto dialer, power dialer, automatisch kiezen</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3768233 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3768233" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1827200" data-id="1827200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f005e9b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f005e9b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Kwaliteitsbeheer</li><li>Meer dan 2500 app-integraties</li><li>Onbeperkte wachtrijen</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34be01b" data-id="34be01b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99779eb checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="99779eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Alleen de Custom bevat SLA’s</li><li>Niet-beschikbare multimediaberichten</li><li>Audioconferenties zijn beperkt tot drie personen</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c55462d checklist elementor-widget elementor-widget-text-editor" data-id="c55462d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-cloudtalk">Klanten van CloudTalk</h4><p>CloudTalk heeft een groot klantenbestand, waaronder DHL, Yves Rocher en Rosenberg.</p><h4>Prijzen</h4><p>CloudTalk biedt drie tariefplannen, waaronder €25, €30 en €50. U kunt ook contact opnemen met hun team en een aangepast tariefplan aanvragen, zodat het precies bij uw behoeften past.</p><p>U kunt zich aanmelden voor een gratis proefperiode van 14 dagen om kennis te maken met de mogelijkheden.</p><h3 id="h-5-hubspot">5. HubSpot</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8b81f89387e618dde345f32897800858/Hubspot-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Hubspot Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/715b3291763fa19b2238314f92405c32/Hubspot-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="148"></picture></p><p><em>Beste callcentersoftware voor groeiende teams in bedrijven in alle sectoren.</em></p><p>HubSpot biedt zijn uitgebreide diensten aan meer dan 100.000 bedrijven in meer dan 120 landen, dus u kunt er zeker van zijn dat deze gerenommeerde softwareleverancier goed voor uw bedrijfsvoering zal zorgen.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Brede klantendatabank</li><li>Samenwerkingstools</li><li>Contactbeheer</li><li>Integraties van derden</li><li>Selfserviceportaal</li><li>Uitgebreide rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e929336 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e929336" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-254b841" data-id="254b841" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63f5935 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="63f5935" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Gestroomlijnd rapportage- en trackingproces</li><li>Gegevensvisualisatie</li><li>Geweldige klantenondersteuning</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fbf1857" data-id="fbf1857" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58a75f8 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="58a75f8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Het gratis abonnement heeft geen toegang tot technische ondersteuning</li><li>Steile leercurve</li><li>Ticketfunctionaliteit is beperkt</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5ab505f checklist elementor-widget elementor-widget-text-editor" data-id="5ab505f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-hubspot">Klanten van HubSpot</h4><p>HubSpot’s wereldwijde klantenbestand omvat bedrijven als DocPlanner, SoundCloud en GoFundMe.</p><h4>Prijzen</h4><p>Sommige standaardfuncties van HubSpot zijn gratis beschikbaar. U kunt zich echter abonneren op de betaalde software van HubSpot Service Hub voor €41, €414 of €1104 per maand. Deze prijzen zijn echter flexibel vanwege de opstart- en onboarding-kosten.</p><p>Als u het wilt uitproberen, kunt u zich aanmelden voor een gratis proefperiode van 14 dagen.</p><h4 id="h-liveagent-vs-hubspot-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px;" href="https://www.live-agent.nl/hubspot-service-hub-alternatief/" title="Ontdek de top 16 HubSpot alternatieven en maximaliseer uw ROI in 2024! LiveAgent biedt een voordelige, volledig uitgeruste helpdesksoftware als het beste alternatief voor HubSpot Service Hub, met 24/7 klantenservice, geen opstartkosten, en een gratis proefperiode zonder kredietkaart. Meer dan 15.000 bedrijven vertrouwen al op LiveAgent voor wereldklasse klantenservice. Bezoek ons voor de ultieme klantenservice-oplossing!" hreflang="nl-NL" onover-preload="1">LiveAgent vs HubSpot comparison</a></h4><h3 id="h-6-five9">6. Five9</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bf569898bc1b4009fdeb46bf1ec553b8/Five9-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Five9 Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/7d8f865b1af795a8ea6821e41e74a981/Five9-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"></picture></p><p><em>Beste callcentersoftware voor bedrijven die klaar zijn om over te stappen van lokale oplossingen naar de cloud.</em></p><p>Five9 Intelligent Cloud Contact Center gebruikt de kracht van praktische AI om de klanttevredenheid van meer dan 2000 klanten te verhogen.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Voorbeeld dialer</li><li>Praktische AI-tools</li><li>Samenwerkingstools</li><li>IVR</li><li>Voorspellende analyses</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dd38abb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dd38abb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-542fa9a" data-id="542fa9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c39aa69 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c39aa69" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Intelligente routering</li><li>Oproepscreening</li><li>Minimale softwarevereisten</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-957ec20" data-id="957ec20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0c43c0b checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="0c43c0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Beperkte mogelijkheid om spamoproepen te stoppen</li><li>Niet-intuïtieve gebruikersinterface</li><li>Af en toe verbindingsfouten</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a89bbbd checklist elementor-widget elementor-widget-text-editor" data-id="a89bbbd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-five9">Klanten van Five9</h4><p>Onder de klanten van Five9 vindt u bedrijven zoals Zevas, Rochester Institute of Technology en Bakkt.</p><h4>Prijzen</h4><p>Five9 biedt vier tariefplannen, bestaande uit €149, €169, €199 en €229, maandelijks gefactureerd.</p><h3 id="h-7-zendesk">7. Zendesk</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/415630df6f41f70a0f4e122247f8aa8d/Zendesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Zendesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/c7ac6cb36b57f3245005c68c2b41bc1f/Zendesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"></picture></p><p><em>Beste callcentersoftware voor kleinere en middelgrote bedrijven die zich inzetten voor het leveren van de beste klantenservice.</em></p><p>Zendesk biedt callcentersoftware die volledig is geïntegreerd met hun helpdeskplatform. Met zijn grote klantenbestand kunt u er zeker van zijn dat Zendesk in uw callcenterbehoeften zal voorzien.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Systeemeigen integratie opties</li><li>Werkstroombeheer</li><li>ACD</li><li>IVR</li><li>Prestatiestatistieken</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3f7a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3f7a751" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b4e1b5" data-id="3b4e1b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ec46d1d checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ec46d1d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Meer dan 100 integraties van derden</li><li>Robuuste kennisbank en zelfbedieningsopties</li><li>Geweldige uptime</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7cf9155" data-id="7cf9155" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aaa2967 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="aaa2967" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Niet veel samenwerkingsopties</li><li>Geen manier om tickets voorrang te geven</li><li>Moeilijk om te communiceren met de klantenondersteuning</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5a89dd1 checklist elementor-widget elementor-widget-text-editor" data-id="5a89dd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-zendesk">Klanten van Zendesk</h4><p>Modsy, BoxyCharm en Vimeo zijn enkele van de clients die de software van Zendesk gebruiken.</p><h4>Prijzen</h4><p>Zendesk biedt drie prijsopties, bestaande uit €19, €49 en €99 per maand per gebruiker, jaarlijks gefactureerd.</p><p>Als u het wilt uitproberen, kunt u zich aanmelden voor hun gratis proefperiode van 30 dagen.</p><h4 id="h-liveagent-vs-zendesk-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px; font-weight: 400;" href="https://www.live-agent.nl/zendesk-alternatief/" title="Op zoek naar een alles-in-één Zendesk-alternatief? Ontdek hoe Zendesk en LiveAgent zich met elkaar verhouden en welke het beste bij uw bedrijf past." hreflang="nl-NL" onover-preload="1"><b>LiveAgent vs Zendesk comparison</b></a></h4><h3 id="h-8-talkdesk">8. Talkdesk</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/bad04e04d793f469be642434de19c36c/Talkdesk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Talkdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/a6879ef4b01c93e58fdd2de4c21e2b97/Talkdesk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></picture></p><p><em>Beste callcentersoftware voor bedrijven met minimaal 5 agenten die de relatie met hun klanten willen verbeteren.</em></p><p>De cloudgebaseerde callcentersoftware van Talkdesk biedt meer dan 25 integraties met verschillende zakelijke tools om uw verkoop te stimuleren en uitstekende klantenondersteuning te bieden.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Uitgaande en inkomende callcenteroplossing</li><li>VoIP</li><li>IVR</li><li>Terugbelplanning</li><li>ACD</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8522bce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8522bce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a166e2f" data-id="a166e2f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-04a2b44 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="04a2b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Gebruiksvriendelijk</li><li>Oproepbetrouwbaarheid</li><li>Betrouwbare klantenondersteuning</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-729f11a" data-id="729f11a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6eca6a3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6eca6a3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Onvoldoende kennisbank</li><li>Geen mogelijkheid om de beltoon te wijzigen</li><li>Onvoldoende mobiele app</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-34c9b25 checklist elementor-widget elementor-widget-text-editor" data-id="34c9b25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-talkdesks">Klanten van Talkdesks</h4><p>In alle sectoren vertrouwen klanten zoals ClickPay, Canon en Accenture op de software van Talkdesk.</p><h4>Prijzen</h4><p>Naast hun aangepaste prijsplan, heeft Talkdesk drie opties om uit te kiezen, waaronder €75, €95 en €125 per gebruiker per maand.</p><p>Als u hun software wilt bekijken voordat u deze aanschaft, kunt u zich aanmelden voor een gratis proefperiode.</p><h3 id="h-9-vonage">9. Vonage</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/364c01afde59e7043d55e4b89552f14a/Vonage-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Vonage Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/e0a5f2397dc14cf93583948828e2e1c3/Vonage-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"></picture></p><p><em>Beste callcentersoftware voor grote ondernemingen die klantenervaring en teamsamenwerking voorop stellen.</em></p><p>Vonage biedt meer dan 40 zakelijke functies waarmee u uw telefoongesprekken en videoconferenties eenvoudig kunt beheren.</p><h4>Belangrijkste kenmerken:</h4><ul><li>VoIP</li><li>Presentatiestreaming</li><li>Voicemail</li><li>IVR</li><li>Opnemen</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db02eb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db02eb0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daee4a6" data-id="daee4a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2572b84 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2572b84" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Geweldige spraakkwaliteit</li><li>Betrouwbare mobiele app</li><li>Eenvoudig te gebruiken</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-81715ef" data-id="81715ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d14bb0e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="d14bb0e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Sommige internationale nummers kunnen worden geblokkeerd totdat een verzoek is ingediend om ze toe te staan</li><li>Instellingen Laggy-geschiedenis</li><li>Moeilijk om te communiceren met de klantenondersteuning</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-3dc628d checklist elementor-widget elementor-widget-text-editor" data-id="3dc628d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vonage-s-klanten">Vonage’s klanten</h4><p>Veel bedrijven zoals Key Travel, Cambly en Apptivo gebruiken de producten en diensten van Vonage.</p><h4>Prijzen</h4><p>Vonage biedt prijsplannen voor hun klanten, beginnend bij €19,99, €29,99 en €39,99 per lijn per maand plus belastingen en toeslagen.</p><p>U kunt het ook gratis uitproberen als u zich aanmeldt voor de gratis proefperiode van 14 dagen van Vonage.</p><h3 id="h-10-freshdesk">10. Freshdesk</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7fdf9cb23c39d075e6cc8467fa665c21/Freshdesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Freshdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/e8d2cd5cf87ef459648b7f6c3b2e5554/Freshdesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"></picture></p><p><em>Beste callcentersoftware voor bedrijven in alle sectoren die een geweldige klantenervaring willen bieden.</em></p><p>Freshdesk is een gevestigd platform op het gebied van klantenondersteuning met meer dan 50 000 klanten wereldwijd.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Callcenterbeheer</li><li>Routing</li><li>Ticketten</li><li>Selfserviceportaal</li><li>Samenwerkingstools</li><li>Werkkrachtbeheer</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-0d909fc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0d909fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c5366fe" data-id="c5366fe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc1d3a6 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc1d3a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Betrouwbare 24/7 klantenondersteuning</li><li>Optimalisatie van personeel</li><li>Betaalbaar</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55cb0ad" data-id="55cb0ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14793b7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="14793b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Beperkte rapportagefuncties</li><li>Tickets kunnen verloren gaan tijdens het overstappen tussen teams</li><li>Onvoldoende aanpassingsopties</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-fae4b57 checklist elementor-widget elementor-widget-text-editor" data-id="fae4b57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-freshdesk">Klanten van Freshdesk</h4><p>Sommige klanten van Freshdesk zijn Netflix, Evernote en Optimum Financial Solutions.</p><h4>Prijzen</h4><p>Als u de kernfuncties van Freshdesk wilt gebruiken, meldt u zich aan voor hun gratis abonnement. Als u alle mogelijkheden van de software wilt ervaren, kunt u kiezen voor abonnementen van €15, €39 of €49.</p><p>Bovendien kunt u Freshdesk proberen tijdens een gratis proefperiode van 21 dagen.</p><h4 id="h-liveagent-versus-freshdesk-vergelijking"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px; font-weight: 400;" href="https://www.live-agent.nl/freshdesk-alternatief/" title="Als u op zoek bent naar een krachtig Freshdesk-alternatief, overweeg dan LiveAgent. LiveAgent heeft meer dan 179 helpdeskfuncties beschikbaar voor een eerlijke prijs" hreflang="nl-NL" onover-preload="1"><b>LiveAgent versus Freshdesk-vergelijking</b></a></h4><h3 id="h-11-avaya">11. Avaya</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/7bb270b5302393c0d44b98523f84591c/Avaya-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avaya Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/1f4cc3efe5814664c6cabb3f94fc8a44/Avaya-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"></picture></p><p><em>Beste callcentersoftware voor bedrijven die ernaar streven de band met hun klanten te verdiepen.</em></p><p>Avaya is een cloudgebaseerde softwareoplossing die uw virtuele conferenties echt plezierig zal maken.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Contactbeheer</li><li>Geautomatiseerde routering</li><li>IVR</li><li>Oproep opnemen</li><li>Voicemail</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2f268b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2f268b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1b945" data-id="fe1b945" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ca98aa3 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ca98aa3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Eenvoudig te gebruiken</li><li>Eenvoudig schaalbaar</li><li>Aanpasbare interface</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-628ea8a" data-id="628ea8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8300305 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="8300305" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Gebrek aan zelfbediening</li><li>Geen meertalige klantenondersteuning</li><li>Onvoldoende integraties van derden</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6ac6c31 checklist elementor-widget elementor-widget-text-editor" data-id="6ac6c31" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-avaya">Klanten van Avaya</h4><p>Misschien herkent u enkele klanten van Avaya, waaronder Datamark, Fiber Industries en Treated.com.</p><h4>Prijzen</h4><p>Als u overweegt u te abonneren op de services van Avaya, neem dan contact op met hun verkoopvertegenwoordigers en laat een prijsplan voor u maken.</p><h3 id="h-12-belhippo">12. BelHippo</h3><p>src=”https://www.liveagent.com/app/uploads/2022/06/Callhippo-Call-Center-software-homepage.png” alt=”CallHippo <a href="https://www.live-agent.nl/inkomende-callcenter-software/" title="Inbound callcentersoftware kan u helpen bij het opzetten van een virtueel callcenter. Beheer eenvoudig inkomende klantencommunicatie, verbeter de prestaties van het ondersteuningsteam en genereer meer inkomende verkopen. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">Call Center software</a> homepage” width=”2560″ height=”1570″ /></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang die de groei willen stimuleren.</em></p><p>CallHippo helpt meer dan 5000 bedrijven wereldwijd om hun klanten de beste klantenservice te bieden.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>IVR</li><li>ACD</li><li>Voorspellend en automatisch kiezen</li><li>Telemarketingbeheer</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c725bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c725bc5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb066c2" data-id="bb066c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f0e8e4 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="5f0e8e4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Helder en gebruiksvriendelijk dashboard</li><li>Eenvoudig in te stellen</li><li>Betaalbaar</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e8caba1" data-id="e8caba1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab1535 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1ab1535" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Af en toe verbindingsproblemen</li><li>Moeilijk om te communiceren met de klantenondersteuning</li><li>Beperkte rapportagemogelijkheden</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a4cfb2a checklist elementor-widget elementor-widget-text-editor" data-id="a4cfb2a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-bel-de-klanten-van-hippos">Bel de klanten van Hippos</h4><p>Onder bedrijven die CallHippo gebruiken, vindt u Brioso Technologies, Aspire en Altvalora.</p><h4>Prijzen</h4><p>CallHippo biedt vier tariefplannen waaruit u kunt kiezen, waaronder €15, €22, €36 en €45 per gebruiker per maand. U kunt ook aanvullende add-ons kopen.</p><h3 id="h-13-3cx">13. 3CX</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8c11ff325cdb5f75b08350934f0ee037/3CX-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="3CX Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/bc89c6f32d11f17218e9c44a9e011b32/3CX-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"></picture></p><p><em>Beste callcentersoftware voor een groot aantal bedrijven die hun telecomkosten willen verlagen en tegelijkertijd de <a href="https://www.live-agent.nl/klantentevredenheid-software/" title="Verhoog uw klantentevredenheid met LiveAgent en het geïntegreerde meetinstrument Nicereply voor de klanttevredenheid software." hreflang="nl-NL" onover-preload="1">klantentevredenheid</a> hoog willen houden.</em></p><p>3CX wordt vertrouwd door meer dan 600.000 bedrijven in alle sectoren, dus u kunt er zeker van zijn dat u in goede handen bent.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Oproeproutering</li><li>ACD</li><li>IVR</li><li>Audio-/videoconferenties</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dda2aec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dda2aec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc0ffd0" data-id="fc0ffd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4df87 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="1b4df87" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Mobiele apps voor iOS en Android</li><li>Eenvoudig in te stellen en te gebruiken</li><li>Betrouwbare klantenondersteuning</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-498a195" data-id="498a195" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb2449d checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb2449d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Af en toe verbindingsproblemen</li><li>Oproeplogboeken kunnen moeilijk te navigeren zijn</li><li>Onvoldoende aanpassingsopties</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-62a7f32 checklist elementor-widget elementor-widget-text-editor" data-id="62a7f32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-3cx">Klanten van 3CX</h4><p>3CX heeft veel verschillende klanten, waaronder Toyota, Wilson en American Express.</p><h4>Prijzen</h4><p>Je kunt sommige softwarefuncties van 3CX gratis gebruiken. Als u echter wilt profiteren van hun meer geavanceerde functies, kunt u zich aanmelden voor een van de volgende abonnementen: €150, €235 of €270 voor hun gehoste optie. Als u de zelfbeheerde oplossing wilt gebruiken, kunt u €135 of €170 betalen.</p><p>Het eerste jaar dat u de software van 3CX gebruikt, wordt beschouwd als een gratis proefperiode.</p><h4 id="h-liveagent-vs-3cx-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px; font-weight: 400;" href="https://www.live-agent.nl/3cx-alternatief/" title="Op zoek naar een alternatief voor 3CX? Ontdek LiveAgent en ontdek wat het tot een geweldig callcenter en live chatsoftware maakt." hreflang="nl-NL" onover-preload="1"><b>LiveAgent vs 3CX comparison</b></a></h4><h3 id="h-14-toetsenblok-ai">14. Toetsenblok AI</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/246f10483f6f4a4fda502f87340c1944/Dialpad-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Dialpad AI Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/4e0ca2c94f5441daecc4905ab48a6379/Dialpad-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang die niet bang zijn voor innovatie.</em></p><p>Dialpad biedt een betrouwbare softwareoplossing die een geautomatiseerde, maar zeer persoonlijke ervaring biedt.</p><h4>Belangrijkste kenmerken:</h4><ul><li>IVR</li><li>ACD</li><li>Inkomend en uitgaand callcenteroplossing</li><li>Geautomatiseerde routering</li><li>Krachtkiezer</li><li>Prestatiebeheer</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-02c6f9b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="02c6f9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-db31397" data-id="db31397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c803242 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c803242" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Veel configuratie-opties</li><li>Eenvoudig in te stellen en te gebruiken</li><li>Live oproepen schakelen tussen apparaten</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-193f441" data-id="193f441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e7530 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="52e7530" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Onvoldoende instructies</li><li>Af en toe verbindingsproblemen</li><li>Er ontbreken enkele interne communicatiefuncties</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ce98290 checklist elementor-widget elementor-widget-text-editor" data-id="ce98290" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-ai-toetsenbord">Klanten van AI-toetsenbord</h4><p>Dialpad heeft een groot klantenbestand, waaronder bedrijven als Fenway Health, Uber en Clear Capital.</p><h4>Prijzen</h4><p>U kunt de software van Dialpad gebruiken voor €20, of €25 per gebruiker per maand, of u kunt een aangepast tariefplan aanvragen dat precies aan uw behoeften voldoet.</p><p>U kunt deze software-oplossing gratis uitproberen als u zich aanmeldt voor de gratis proefperiode van 14 dagen.</p><h3 id="h-15-bitrix24">15. Bitrix24</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8e3579ebb8c25117f28151e89fdc8494/Bitrix24-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Bitrix24 Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/deb7d5c211f5dc6cd531eb5aa38bb213/Bitrix24-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"></picture></p><p><em>Beste callcentersoftware voor kleine bedrijven met teams op afstand die effectief willen samenwerken.</em></p><p>Bitrix24 is een ideale oplossing voor bedrijven die hun omzet willen verhogen, of ze nu op kantoor zijn of aan de andere kant van de wereld. Bitrix24 biedt zowel cloudgebaseerde als on-premise oplossingen, zodat het perfect bij uw bedrijf past.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Inkomend en uitgaand callcenter</li><li>ACD</li><li>IVR</li><li>Geautomatiseerde routering</li><li>Voorspellend en automatisch kiezen</li><li>Prestatiestatistieken</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-09c2312 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="09c2312" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a1a680c" data-id="a1a680c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd7c74a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fd7c74a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Eenvoudig te integreren</li><li>Aanpasbare gebruikersinterface</li><li>Betrouwbare app voor Android</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b92d73c" data-id="b92d73c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7fc1ea7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="7fc1ea7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Onvoldoende bestandsdeling</li><li>Moeilijk om technische ondersteuning te bereiken</li><li>Steile leercurve</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-0966ca1 checklist elementor-widget elementor-widget-text-editor" data-id="0966ca1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-bitrix24">Klanten van Bitrix24</h4><p>Bedrijven die de software van Bitrix24 gebruiken, zijn onder meer PC Pulse, Cargo en Compara.</p><h4>Prijzen</h4><p>Met het gratis abonnement van Bitrix24 kunt u enkele van de basisfuncties volledig gratis ervaren. Als u echter wilt profiteren van hun extra functies, waaronder callcentersoftware, kunt u zich abonneren op een abonnement van €39, €79 of €159 per maand. Als u de voorkeur geeft aan een systeem op locatie, kunt u een eenmalige licentie aanschaffen die €2990 of €24990 voor ondernemingen kost.</p><p>Voordat u een van deze betaalde abonnementen aangaat, kunt u Bitrix24 uitproberen met hun gratis proefperiode van 30 dagen.</p><h4 id="h-liveagent-vs-bitrix24-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px; font-weight: 400;" href="https://www.live-agent.nl/bitrix24-alternatief/" title="Ontdek LiveAgent als het ultieme Bitrix24-alternatief: geen installatiekosten, 24/7 support, gratis proef, en eenvoudig opzegbaar!" hreflang="nl-NL" onover-preload="1"><b>LiveAgent vs Bitrix24 comparison</b></a></h4><h3 id="h-16-luchtoproep">16. Luchtoproep</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d450a2f41690aefd21c226ff1633c67e/Aircall-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Aircall Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/33bee9229a9af23f754ece28dd9acba7/Aircall-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"></picture></p><p><em>Beste callcentersoftware voor alle bedrijven die telefonische verkoop en ondersteuning bieden.</em></p><p>Meer dan 9000 klanten vertrouwen op Aircall’s cloudgebaseerde callcentersoftware voor hun contactcenteractiviteiten.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>ACD</li><li>IVR</li><li>Callcenterbeheer</li><li>Oproep opnemen</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ed0d11 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ed0d11" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bf3ab1" data-id="8bf3ab1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9feb805 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="9feb805" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Eenvoudig in te stellen</li><li>Goede gesprekskwaliteit</li><li>Uitgebreide kennisbank</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5852749" data-id="5852749" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9072f83 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="9072f83" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Gebrek aan maatwerk</li><li>Accepteert geen sms-berichten</li><li>Het kan soms traag zijn</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-b2a9058 checklist elementor-widget elementor-widget-text-editor" data-id="b2a9058" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-aircall">Klanten van Aircall</h4><p>Onder bedrijven die de software van Aircall gebruiken, kunt u Avocado, Jobilla en Birdies vinden.</p><h4>Prijzen</h4><p>Het basisplan van Aircall begint bij €30 per maand, jaarlijks gefactureerd. Als u toegang wilt tot meer functies, betaalt u €50 per maand en wordt ook jaarlijks gefactureerd. Bovendien kunt u contact opnemen met Aircall en een aangepast tariefplan krijgen dat perfect bij uw behoeften past.<br>Voordat u besluit zich te abonneren op een betaald abonnement, kunt u Aircall gratis uitproberen met hun gratis proefperiode van 7 dagen.</p ></p><h4 id="h-liveagent-vs-aircall-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px; font-weight: 400;" href="https://www.live-agent.nl/aircall-alternatief/" title="Ontdek waarom LiveAgent het beste Aircall-alternatief is: geen installatiekosten, 24/7 klantenservice, en gratis proefperiode!" hreflang="nl-NL" onover-preload="1"><b>LiveAgent vs Aircall comparison</b></a></h4><h3 id="h-17-twilio">17. Twilio</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/20efafef05c807eeb0c690cdbd3e2c26/Twilio-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Twilio Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/e77b04a6cfe3b345f0d8997d99cffc4e/Twilio-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang die een betrouwbare callcentersoftware-oplossing nodig hebben.</em></p><p>Twilio is een platform voor klantenbetrokkenheid waarmee u uw klanten echt persoonlijke ondersteuning kunt bieden.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>ACD</li><li>IVR</li><li>Audio-/videoconferenties</li><li>Samenwerkingstools</li><li>Oproeproutering</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-182aa91 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="182aa91" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d67507" data-id="4d67507" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f03eaf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2f03eaf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Betrouwbare klantenondersteuning</li><li>Automatiseringsopties</li><li>Uitgebreide kennisbank</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c90a4d5" data-id="c90a4d5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-032f47c checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="032f47c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Vereist geavanceerde IT-vaardigheden</li><li>Onvoldoende analyses en rapportage</li><li>Onvoldoende mobiele apps</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-f9d6ec1 checklist elementor-widget elementor-widget-text-editor" data-id="f9d6ec1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-twilio">Klanten van Twilio</h4><p>Enkele van de bekende bedrijven die Twilio gebruiken, zijn DoorDash, Allergan en Lyft.</p><h4>Prijzen</h4><p>Twilio’s prijzen voor het starten van oproepen beginnen bij 2 cent per minuut. Om oproepen te ontvangen, begint de prijs bij e1 per maand per telefoonnummer en 1 cent per minuut.</p><p>Je kunt Twilio gratis proberen als je je aanmeldt voor hun gratis proefperiode van 45 dagen.</p><h3 id="h-18-dixa">18. Dixa</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2a20f3c78f55b8e7c46c1151d304ea31/Dixa-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Dixa Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/d070d893d43cd3a94e65c51bb9fd35ab/Dixa-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="160"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang die ernaar streven hun klanten een geweldige ervaring te bieden.</em></p><p>Dixa stelt haar klanten in staat om een echt multi-channel ervaring te bieden aan hun klanten in kleine of grote contactcenters.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>VoIP</li><li>IVR</li><li>Gegevensverzameling via meerdere kanalen</li><li>Samenwerkingstools</li><li>Bewaking van werknemersactiviteit</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e7a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e7a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5575012" data-id="5575012" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f175d70 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f175d70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Kennisbank geoptimaliseerd voor AI</li><li>Goede uptime</li><li>UI is gemakkelijk te navigeren</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0713654" data-id="0713654" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-225e51a checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="225e51a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Af en toe problemen met doorschakelen</li><li>Onvoldoende analyses</li><li>Geen oproeptranscriptie</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-852e786 checklist elementor-widget elementor-widget-text-editor" data-id="852e786" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-dixa">Klanten van Dixa</h4><p>Enkele <a href="https://www.live-agent.nl/klantentevredenheid-software/" title="Verhoog uw klantentevredenheid met LiveAgent en het geïntegreerde meetinstrument Nicereply voor de klanttevredenheid software." hreflang="nl-NL" onover-preload="1">tevreden klanten</a> van Dixa zijn Organic Basics, Rapha en Too Good To Go.</p><h4>Prijzen</h4><p>Je kunt contact opnemen met het verkoopteam van Dixa om een demogesprek te boeken en een aangepast prijsplan te krijgen.</p><p>Als u het echter wilt uitproberen, kunt u zich aanmelden voor hun gratis proefperiode.</p><h4 id="h-liveagent-vs-dixa-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px;" href="https://www.live-agent.nl/dixa-alternatief/" title="Op zoek naar een alternatief voor Dixa? Lees meer over het betaalbare ticketsysteem met meerdere kanalen en de functies van LiveAgent." hreflang="nl-NL" onover-preload="1">LiveAgent vs Dixa comparison</a></h4><h3 id="h-19-nextiva">19. Nextiva</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/672b15d16faaad9930697fc5329783f5/Nextiva-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Nextiva Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/a86f8a2f915c2a1868c938ae8abb62ea/Nextiva-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="161"></picture></p><p><em>Beste callcentersoftware voor grotere bedrijven die op zoek zijn naar een betrouwbare bedrijfssoftwareoplossing.</em></p><p>Nextiva biedt een betrouwbaar en veilig callcentersoftwaresysteem waarop meer dan 80 000 bedrijven over de hele wereld vertrouwen.</p><h4>Belangrijkste kenmerken:</h4><ul><li>IVR</li><li>ACD</li><li>Activiteitendashboard</li><li>Audio-/videoconferenties</li><li>Voorspellend en automatisch kiezen</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7196726 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7196726" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac360d" data-id="3ac360d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b2506bf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b2506bf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Betrouwbare mobiele app</li><li>Geweldige uptime</li><li>Eenvoudig te beheren</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5e9bd3a" data-id="5e9bd3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4a15ff4 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="4a15ff4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Steile leercurve</li><li>Het uploaden van audiobestanden kan soms moeilijk zijn</li><li>Soms is het moeilijk om technische ondersteuning te bereiken</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c1565d5 checklist elementor-widget elementor-widget-text-editor" data-id="c1565d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-nextiva">Klanten van Nextiva</h4><p>Misschien herkent u enkele klanten van Nextiva, waaronder Taco Bell, Pac-12 en Buffalo Bills.</p><h4>Prijzen</h4><p>U kunt zich abonneren op een van de drie prijsplannen die Nextiva biedt, inclusief €18,95, €22,95 of €32,95 per gebruiker per maand. Al deze opties kunnen maandelijks of jaarlijks worden gefactureerd.</p><p>U kunt een aantal functies van Nextiva uitproberen door u aan te melden voor de gratis proefperiode van 7 dagen.</p><h3 id="h-20-leuke-cxone">20. Leuke CXone</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/c670c12a1d6f2015bae8c21ac4ba829b/Nice-CXone-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Nice CXone Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/92bbbcabfa4e391d7d4e8b42c6666a76/Nice-CXone-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="162"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang die de relatie met hun klanten willen verbeteren.</em></p><p>Nice CXone stelt haar klanten in staat om de krachten van AI en automatisering te benutten om de best mogelijke klantervaring te leveren.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Geautomatiseerde routering</li><li>Progressieve kiezer</li><li>Ticketbeheer</li><li>Oproep opnemen</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db01fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db01fa3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c928a52" data-id="c928a52" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab3e7d7 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ab3e7d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>UI is gemakkelijk te navigeren</li><li>Goede gesprekskwaliteit</li><li>Helder en gebruiksvriendelijk dashboard</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41613c4" data-id="41613c4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-778d6f3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="778d6f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Ontbreekt maatwerk</li><li>Het kan soms traag zijn</li><li>Onvoldoende aangepaste rapporten</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-bc984c1 checklist elementor-widget elementor-widget-text-editor" data-id="bc984c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-leuke-klanten-van-cxone">Leuke klanten van CXone</h4><p>Nice CXone wordt vertrouwd door veel klanten, waaronder Columbia Sportswear, Radisson Hotels en Teleflora.</p><h4>Prijzen</h4><p>U kunt profiteren van de functies van Nice CXone vanaf €100 per maand per functie.</p><p>Als u het wilt uitproberen voordat u een aankoop doet, kunt u zich aanmelden voor hun gratis proefperiode van 60 dagen.</p><h3 id="h-21-ujet">21. UJET</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/d611e797a67e9376793a4e9f77092fe1/UJET-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/1faf34bec2664b608c180b1ed987164f/UJET-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="163"></picture></p><p><em>Beste callcentersoftware voor middelgrote en grote bedrijven die hun klanten de beste ondersteuning willen bieden.</em></p><p>Als u ten minste 50 contactcentermedewerkers in dienst heeft, is UJET uitstekende callcentersoftware voor u.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>IVR</li><li>ACD</li><li>Oproeproutering</li><li>Oproep opnemen</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-696d7ce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="696d7ce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61c7fe1" data-id="61c7fe1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc6055e checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc6055e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Eenvoudige integratie met Linux</li><li>Betrouwbare klantenondersteuning</li><li>Nuttige trackingtools</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9698061" data-id="9698061" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb09bfa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb09bfa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Onvoldoende systeemeigen rapportagefunctionaliteit</li><li>Het kan soms traag zijn</li><li>Af en toe verbindingsproblemen</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-328bc0b checklist elementor-widget elementor-widget-text-editor" data-id="328bc0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-ujet">Klanten van UJET</h4><p>Onder bedrijven die de software van UJET gebruiken, kunt u Wag!, Instacart en Zettle vinden.</p><h4>Prijzen</h4><p>De software van UJET kan worden gekocht voor €65, €69, €99 of €120 per maand.</p><p>Als u UJET wilt proberen zonder een betaald abonnement te nemen, kunt u zich registreren voor een gratis proefperiode.</p><h3 id="h-22-belsignaal">22. Belsignaal</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/3f69e555c6829e683565ad501c8de20a/Ringover-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/3c572c6006db9762a32819e7c7f90b4b/Ringover-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="164"></picture></p><p><em>Beste callcentersoftware voor kleine tot middelgrote bedrijven in alle sectoren.</em></p><p>Ringover is een eenvoudig te implementeren en te gebruiken software met meer dan 40 zakelijke tools waarmee u alle klanteninformatie bij de hand heeft.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Samenwerkingstools</li><li>ACD</li><li>IVR</li><li>Videoconferenties</li><li>Rapportage en analyse</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-bd11985 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bd11985" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ba66602" data-id="ba66602" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b29c696 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b29c696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Intuïtieve gebruikersinterface</li><li>Schaduwfuncties</li><li>Helder en gebruiksvriendelijk dashboard</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87e96b1" data-id="87e96b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66a73aa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="66a73aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Meldingen kunnen soms achterblijven</li><li>Af en toe verbindingsproblemen</li><li>Af en toe vertragingen</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1a98e2b checklist elementor-widget elementor-widget-text-editor" data-id="1a98e2b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-ringover">Klanten van Ringover</h4><p>Ringover heeft meer dan 10.000 klanten, waaronder Sherpany, Klaxoon en Clausematch.</p><h4>Prijzen</h4><p>U kunt zich abonneren op Ringover voor €19 of €39 per gebruiker per maand. Als u een aangepast prijsplan wilt, kunt u contact opnemen met het verkoopteam van Ringover.</p><p>Bovendien kunt u deze software-oplossing gratis uitproberen als u zich aanmeldt voor een gratis proefperiode van 7 dagen.</p><h3 id="h-23-vicidial">23. VICIDial</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/677c956611aed8df820febc083de9eeb/VICIdial-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/300f2d5f90d56d9991683ab4dd78a078/VICIdial-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="165"></picture></p><p><em>Beste callcentersoftware voor elk bedrijf dat vendor lock-in niet op prijs stelt.</em></p><p>VICIDial is open-source contactcentersoftware die door meer dan 140.000 klanten wereldwijd wordt gebruikt.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>IVR</li><li>Voorspellende kiezer</li><li>ACD</li><li>Oproeproutering</li><li>Oproep opnemen</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22884b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22884b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cb6720" data-id="4cb6720" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bd3623a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="bd3623a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Gratis</li><li>Eenvoudig schaalbaar</li><li>Compatibel met Linux</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a37a08a" data-id="a37a08a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e446a0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1e446a0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Steile leercurve</li><li>Verouderde interface</li><li>Moeilijk in te stellen zonder geavanceerde IT-vaardigheden</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-141be28 checklist elementor-widget elementor-widget-text-editor" data-id="141be28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-vicidial">Klanten van VICIDial</h4><p>VICIDial wordt gebruikt door klanten zoals Directo, Homebase en PROS.</p><h4>Prijzen</h4><p>U kunt de callcentersoftware van VICIDial volledig gratis gebruiken.</p><h3 id="h-24-kanalen">24. Kanalen</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/5bf04fc749d7049628a5bd5fa4c86427/Channels-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/6800f05ebb1b8f53d025b0d3fe566968/Channels-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="166"></picture></p><p><em>Beste callcentersoftware voor bedrijven van elke omvang in ecommerce en online detailhandel.</em></p><p>Channels is een op data gebaseerd zakelijk telefoonsysteem in de cloud waarmee u eenvoudig verbinding kunt maken met uw klanten.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Terugbelplanning</li><li>IVR</li><li>Activiteitendashboard</li><li>Oproep opnemen</li><li>Oproeproutering</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6bc3a1c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6bc3a1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bfc3ffd" data-id="bfc3ffd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-980fdc9 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="980fdc9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Betrouwbare klantenondersteuning</li><li>Eenvoudig in te stellen</li><li>Betaalbaar</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af87dd1" data-id="af87dd1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a761fd2 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="a761fd2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Langzaam downloaden vanuit de cloud</li><li>Het kan soms glitchy zijn</li><li>Onvoldoende aangepaste rapporten</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-061c135 checklist elementor-widget elementor-widget-text-editor" data-id="061c135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-channels">Klanten van Channels</h4><p>Channels wordt vertrouwd door veel klanten, waaronder Kodakit, InstaForex en DocPlanner.</p><h4>Prijzen</h4><p>Met kanalen kunt u hun essentiële functies, waaronder callcentersoftware, gratis gebruiken. Als u gebruik wilt maken van hun geavanceerde opties, kunt u zich abonneren voor €24 of €62 per maand.</p><p>Voordat u besluit een betaald pakket te kopen, kunt u zich aanmelden voor een gratis proefperiode.</p><h4 id="h-liveagent-vs-channels-comparison"><a style="font-family: 'Open Sans', sans-serif; font-size: 16px;" href="https://www.live-agent.nl/channels-alternatief/" title="Ontdek waarom LiveAgent het beste alternatief voor Channels is! Geniet van 24/7 klantenservice, geen opstartkosten, en een maand gratis proefperiode zonder creditcard. Verhoog uw klanttevredenheid met multi-channel support, waaronder email, live chat, en social media integraties. Probeer de snelste live chatwidget en onze redelijke tarieven. Verbeter uw service en blijf dichter bij uw klanten met LiveAgent." hreflang="nl-NL" onover-preload="1">LiveAgent vs Channels comparison</a></h4><h3 id="h-25-avoxi">25. Avoxi</h3><p><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/8e5c6b6e6cd4100dd2d6cb35636a71fb/Avoxi-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avoxi Call Center software homepage" width="2560" height="1570" data-src="https://www.live-agent.nl/wp/urlslab-download/860484cf8bb9e29f8340adb9eac31e54/Avoxi-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="167"></picture></p><p><em>Beste callcentersoftware voor grotere bedrijven in alle sectoren, waar ook ter wereld.</em></p><p>Avoxi heeft meer dan 20 jaar ervaring in internationale communicatie. Met een dekking van meer dan 170 landen kunt u er zeker van zijn dat uw klanten u elke keer kunnen bereiken.</p><h4>Belangrijkste kenmerken:</h4><ul><li>Gemengd callcenter</li><li>Rapportage en analyse</li><li>IVR</li><li>Videoconferenties</li><li>Oproep opnemen</li><li>Oproeproutering</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e60699a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e60699a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f34f5a7" data-id="f34f5a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-998bfd1 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="998bfd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pluspunten:</h4><ul><li>Betrouwbare klantenondersteuning</li><li>Eenvoudig in te stellen en te gebruiken</li><li>Aanpassingsopties</li></ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333456b" data-id="333456b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f1c93ab checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f1c93ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nadelen:</h4><ul><li>Langzaam downloaden vanuit de cloud</li><li>De mobiele app kan soms haperen</li><li>Onvoldoende zelfbediening</li></ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-d45d542 checklist elementor-widget elementor-widget-text-editor" data-id="d45d542" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-klanten-van-avoxi">Klanten van Avoxi</h4><p>Misschien herkent u enkele klanten van Avoxi, zoals Moncler, Marriott International en Black & Decker.</p><h4>Prijzen</h4><p>U kunt een aantal functies van Avoxi gratis gaan gebruiken. Als u echter wilt profiteren van hun verdere functies, kunt u kiezen uit de volgende opties: €19,99 per gebruiker of €39,99 per gebruiker.</p><p>Bovendien kunt u tijdens de proefperiode van 7 dagen kennis maken met de functies van Avoxi.</p><h2 id="h-wat-is-de-beste-callcentersoftware">Wat is de beste callcentersoftware?</h2><p>Er zijn veel opties voor callcentersoftware om uit te kiezen. Laten we snel de top 5 bekijken.</p><ul><li><strong>LiveAgent</strong> – Met zijn callcentermogelijkheden is LiveAgent het beste dat u kunt krijgen voor een betaalbare prijs. LiveAgent heeft een Capterra-score van 4,7 en bevat functies zoals automatiseringsopties, <a href="https://www.live-agent.nl/integraties/" urlslab_href_old="/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">meer dan 150 integraties</a> en een robuuste <a href="https://www.live-agent.nl/functies/interne-kennisbank/" title="Ontdek hoe een interne kennisbank van LiveAgent de efficiëntie en prestaties van uw medewerkers kan verbeteren. Profiteer van onze betrouwbare kennisbanksoftware met een gratis 14-daagse proefperiode. Creëer eenvoudig categorieën voor onboarding, bedrijfsnieuws en meer, en deel belangrijke bedrijfsinformatie intern. Start vandaag nog met LiveAgent en ervaar de voordelen van een gestructureerde selfservice-tool voor uw team." hreflang="nl-NL" onover-preload="1">kennisbank</a> met een zelfbedieningsportaal. Het is een uitstekende optie voor alle bedrijven die ernaar streven de best mogelijke klantenservice te bieden.</li><li><strong>Genesys</strong> – Met meer dan 70 000 klanten wereldwijd is Genesys een gevestigde speler op het gebied van klantenservice. Met een Capterra-score van 4,2 kunt u erop vertrouwen dat uw contactcenteractiviteiten goed worden verzorgd.</li><li><strong>Talkdesk</strong> – Als u op zoek bent naar callcentersoftware waarmee uw team <a href="https://www.liveagent.com/blog/customer-engagement-metrics/" urlslab_href_old="https://www.liveagent.com/blog/how-to-build-a-customer-engagement-strategy/" title="Unlock business success with 12 essential customer engagement metrics. Learn how to track, implement, and enhance your strategies in 2024!" hreflang="en-US" onover-preload="1">klantenbetrokkenheid</a>kan verhogen, contact kan maken met uw klanten en meer deals kan sluiten, zoek niet verder. Een beoordeling van 4,5 op Capterra laat zien dat de oplossing van Talkdesk u niet zal teleurstellen, ongeacht de branche waarin u zich bevindt.</li><li><strong>Five9</strong> – Deze callcentersoftware laat weinig te wensen over. Met een Capterra-beoordeling van 4,2 lijdt het geen twijfel dat de oplossing van Five9 niet zal teleurstellen. Als u <a href="https://www.liveagent.com/blog/branding-tactics/" title="Discover the top 18 branding tactics for 2024 to elevate your business with LiveAgent. From enhancing brand recognition and customer loyalty to hiring top talent, this guide explores essential strategies like public speaking, customer focus, and more. Learn how to make your brand a household name with long-term plans that go beyond logos and color schemes. Uncover the benefits of effective branding and choose the best tactics for your business success. Visit now to transform your brand's image today!" hreflang="en-US" onover-preload="1">merkbekendheid probeert op te bouwen</a> en sterke relaties met uw klantenbestand op te bouwen, kan dit een goede optie zijn voor jou.</li><li><strong>UJET</strong> – Als u waarde hecht aan software die toegankelijk en compatibel is met mobiele platforms, dan is UJET misschien iets voor u . Een beoordeling van 4,5 op Capterra toont aan dat UJET een robuuste callcenteroplossing is voor bedrijven die klantgerichtheid bovenaan hun prioriteitenlijstje willen zetten.</li></ul> </div> </div> <div class="elementor-element elementor-element-e951ca8 elementor-widget elementor-widget-spacer" data-id="e951ca8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b5ada17 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b5ada17" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ccb3134" data-id="ccb3134" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e4aedf3" data-id="e4aedf3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a737f6 elementor-widget elementor-widget-heading" data-id="9a737f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-top-5-callcentersoftware-vergeleken">Top 5 callcentersoftware vergeleken</h2> </div> </div> <div class="elementor-element elementor-element-b0b9439 elementor-widget elementor-widget-html" data-id="b0b9439" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="AlternativeTable"> <table class="AlternativeTable__table"> <thead> <tr> <th scope="col">Callcentersoftware</th> <th scope="col">LiveAgent <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text"><a href="https://www.live-agent.nl/proef/" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1">Probeer gratis de beste callcentersoftware!</a> Geen kredietkaart nodig.</span> </div> </th> <th scope="col">Genesys </th> <th scope="col">Talk desk </th> <th scope="col">Five9 </th> <th scope="col">UJET </th> </tr> </thead> <tbody> <tr> <th scope="row">Capterra beoordeling <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text">Algemene softwarebeoordelingen van geverifieerde gebruikers op Capterra.</span> </div> </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="">4.7</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.7;"></div> <span class="ComparePlans__tooltip__text">(ongeveer 1.000 beoordelingen)</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="">4.4</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.4;"></div> <span class="ComparePlans__tooltip__text">(ongeveer meer dan 100 beoordelingen)</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(ongeveer 600 beoordelingen)</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="">4.2</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.2;"></div> <span class="ComparePlans__tooltip__text">(ongeveer 400 beoordelingen)</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(ongeveer 100 beoordelingen)</span> </div> </div> </td> </tr> <tr> <th scope="row">Webgebaseerd </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> </tr> <tr> <th scope="row">Gratis versie </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent biedt een gratis versie.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Genesys biedt geen gratis versie.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Talkdesk biedt geen gratis versie.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 biedt geen gratis versie.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">UJET biedt geen gratis versie.</span> </div> </div> </td> </tr> <tr> <th scope="row">Gratis proefperiode </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent biedt een gratis proefperiode.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Genesys biedt een gratis proefperiode.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Talk desk biedt een gratis proefperiode.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 biedt geen gratis proefperiode.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">UJET biedt een gratis proefperiode.</span> </div> </div> </td> </tr> <tr> <th scope="row">Startprijs </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €49/medewerker/maand <span class="ComparePlans__tooltip__text">LiveAgent callcentersoftware prijzen beginnen bij €49/medewerker/maand.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/medewerker/maand <span class="ComparePlans__tooltip__text">Genesys callcentersoftware prijzen beginnen bij €75/medewerker/maand.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/medewerker/maand <span class="ComparePlans__tooltip__text">Talk desk's callcentersoftware prijzen beginnen bij €75/medewerker/maand.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €149/medewerker/maand <span class="ComparePlans__tooltip__text">Five9 callcentersoftware prijzen beginnen bij €149/medewerker/maand.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €65/medewerker/maand <span class="ComparePlans__tooltip__text">UJET callcentersoftware prijzen beginnen bij €65/medewerker/maand.</span> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f69562" data-id="3f69562" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17775ed elementor-section-full_width Text Text--faq Content Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="17775ed" data-element_type="section" data-targetid="ticketing-more"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cf470 wrapper__wide" data-id="d2cf470" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cbae1a1 checklist elementor-widget elementor-widget-text-editor" data-id="cbae1a1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-te-vermijden-fouten-bij-het-kopen-van-callcentersoftware">Te vermijden fouten bij het kopen van callcentersoftware</h2><ul><li><strong>Onvoldoende training van het personeel</strong> – Het maakt niet uit hoe krachtig of betrouwbaar uw callcentersoftware is als uw agenten deze niet goed kunnen gebruiken. Neem de tijd om uw personeel op te leiden en hen vertrouwd te maken met de nieuwe technologie. U kunt dit doen door een expert van de leverancier te boeken, seminars te plannen of beschikbare documentatie te bestuderen.</li><li><strong>Geen benodigde functies</strong> – Neem voordat u een callcentersoftwarepakket aanschaft de tijd en maak kennis met alle functies en mogelijkheden die het biedt. Het laatste dat u wilt, is een aankoop doen en er vervolgens achter komen dat deze niet biedt wat u nodig heeft.</li><li><strong>Niet volledig profiteren van de proefperiode</strong> – Een gratis proefperiode is een optie voor u om een weloverwogen beslissing te nemen als u zich wilt binden aan een bepaalde oplossing. Het is het moment waarop u een product of dienst kunt verkennen en leren kennen, zodat u kunt beslissen of u hierin wilt investeren.</li><li><strong>Kortingstransacties</strong> – We houden allemaal van een goede deal. Soms krijgt u echter echt waar u voor betaalt, dus zorg ervoor dat de oplossing die u kiest niet alleen budgetvriendelijk is, maar ook over alle mogelijkheden beschikt die uw callcenter nodig heeft.</li><li><strong>Niet in de toekomst kijken</strong> – U moet een soort plan voor de toekomst hebben voordat u een aankoop doet. Zorg ervoor dat de software die u gebruikt, kan worden opgeschaald of verlaagd op basis van de behoeften van uw bedrijf.</li></ul><h2 id="h-wat-te-vragen-tijdens-een-demogesprek-over-callcentersoftware-en-het-bedrijf">Wat te vragen tijdens een demogesprek over callcentersoftware en het bedrijf</h2><p>Een <a href="https://www.live-agent.nl/demo/" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1">demo-oproep</a> is uw tijd en plaats om vragen te stellen en informatie uit de eerste hand van de leverancier te krijgen. Hoewel het soms een beetje overweldigend kan zijn en je misschien de vragen vergeet die je van plan was te stellen.</p><p>Maak u geen zorgen, we staan klaar voor u.</p><ul><li>Hoe kan ik mijn callcentersoftware configureren?</li><li>Hoeveel tijd kost het om de callcentersoftware in te stellen?</li><li>Hoe lang kan ik mijn gespreksopnames bewaren?</li><li>Kan ik een gespreksopname verwijderen?</li><li>Kan ik alleen inkomende of uitgaande gesprekken opnemen?</li><li>Kan ik in realtime naar de oproep luisteren?</li><li>Kan ik inkomende oproepen doorsturen naar bepaalde teams?</li><li>Kan ik oproepen doorschakelen naar externe nummers?</li></ul><h2 id="h-implementatie-van-callcentersoftware">Implementatie van callcentersoftware</h2><p>De exacte stappen en acties zijn afhankelijk van de leverancier van uw softwareoplossing voor callcenterautomatisering, het aanpassingsniveau dat ze toestaan, hoeveel integraties u moet instellen en nog veel meer.</p><p>Het kan een persoon zonder eerdere IT-ervaring een half uur kosten, of het kan een ervaren technisch onderlegd personeel een hele middag kosten om alles correct te configureren.</p><p>Het belangrijkste, en eerlijk gezegd het enige dat u echt nodig hebt om LiveAgent-callcentersoftware in te stellen, is een <a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/voip-nummer/" title="Kom meer te weten over het VoIP-nummer. Begrijp de concepten voor klantenondersteuning diepgaand met eenvoudige uitleg van professionals." hreflang="nl-NL" onover-preload="1">VoIP-nummer</a> dat ondersteuning biedt SIP-trunking. Hoewel het voor sommigen als een fluitje van een cent wordt beschouwd, als u advies of hulp nodig hebt, zal ons geweldige team u helpen alles op te zetten.</p><p>Maar als u zich wilt verdiepen in het proces van het opzetten van je callcenter, inclusief callcentersoftware, kun je onze <a href="https://www.live-agent.nl/checklists/callcenter-configuratie-checklijst/" title="Ontdek de essentiële Callcenter configuratie checklijst om uw callcenter efficiënt op te zetten. Leer over het schatten van oproepen, kiezen van software en hardware, personeel inhuren, en procesorganisatie. Zorg voor een succesvol functionerend callcenter met deze uitgebreide gids. Perfect voor ondernemers, vertegenwoordigers en managers. Bezoek nu en verbeter uw callcenter!" hreflang="nl-NL" onover-preload="1"> gebruiken Checklijst voor het instellen van het callcenter</a> om u te helpen georganiseerd te blijven en ervoor te zorgen dat u niets belangrijks vergeet.</p><h2 id="h-besluit">Besluit</h2><ul><li><strong>De beste alles-in-één callcentersoftware</strong></li></ul><p>Hoewel het moeilijk is om de beste callcentersoftware voor elk bedrijf te bepalen, is LiveAgent callcentersoftware de meest betrouwbare. Met zijn robuuste reeks functies kunt u er zeker van zijn dat u niets hoeft te missen dat uw bedrijf nu of in de toekomst nodig heeft.</p><ul><li><strong>De beste callcentersoftware met geïntegreerde ticketing, live chat en callcenter</strong></li></ul><p>De callcentersoftware van LiveAgent laat weinig te wensen over. Bij elke interactie met de klant, of het nu een telefoontje, een live chatbericht of een vermelding op sociale media is die is omgezet in een ticket, hoeft u geen om je ooit zorgen te maken dat u iets zult missen. Op deze manier zullen uw klanten zich gehoord en gewaardeerd voelen elke keer dat ze contact met u opnemen.</p><ul><li><strong>De beste functierijke callcentersoftware</strong></li></ul><p>Als u op zoek bent naar callcentersoftware vol geweldige functies die uw klantenondersteuning naar een hoger niveau tillen, hoeft u niet verder te zoeken. De callcentersoftware van LiveAgent is de juiste oplossing voor u.</p><ul><li><strong>De beste prijs-kwaliteitverhouding voor callcentersoftware</strong></li></ul><p>In de categorie kostenbesparing is LiveAgent een duidelijke winnaar. Met deze callcentersoftware kunt u niet alleen inkomende en uitgaande gesprekken voeren, automatisering gebruiken, de kracht van uitgebreide rapporten benutten en uw conversies verhogen, maar het is ook toegankelijk voor alle bedrijven die hun klanten willen verrassen en tegelijkertijd de kosten laag willen houden.</p><ul><li><strong>De best beoordeelde callcentersoftware</strong></li></ul><p>Op beoordelingssites zoals Capterra, G2 en TrustRadius biedt LiveAgent hoge beoordelingen en goede recensies. Dus als u degene bent die naar de stemmen van de klanten van LiveAgent luistert, bent u misschien op de goede weg om de beste callcentersoftware voor u te vinden.</p><ul><li><strong>De eenvoudigste callcentersoftware om in te stellen & gebruiken en integreren</strong></li></ul><p>LiveAgent is ongetwijfeld de juiste keuze als u op zoek bent naar betrouwbare software die ook gemakkelijk te implementeren is. U kunt het in een mum van tijd configureren, aanpassen en integreren zonder dat u hoeft te weten hoe u moet coderen.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5232a252 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5232a252" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e66b4d wrapper" data-id="3e66b4d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54d65d24 elementor-widget elementor-widget-heading" data-id="54d65d24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-veelgestelde-vragen"><span class="highlight-gradient">Veelgestelde</span> vragen </h2> </div> </div> <div class="elementor-element elementor-element-59faf6f2 elementor-widget elementor-widget-shortcode" data-id="59faf6f2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Faq" itemscope itemtype="https://schema.org/FAQPage"> <h2 id="faq"> <span class="highlight"></span></h2> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-waar-moet-ik-op-letten-bij-callcentersoftware">Waar moet ik op letten bij callcentersoftware?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Onder de belangrijkste aspecten van callcentersoftware moet u onderzoek doen naar beveiliging en netwerkbetrouwbaarheid. Bovendien moet u, afhankelijk van uw zakelijke behoeften, letten op de schaalbaarheid van callcentersoftware, het aantal integraties dat het biedt, de beschikbaarheid van de klantenondersteuning, de beperkingen van de software en welke samenwerkingstools het biedt.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49ed9dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49ed9dc4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71aee17d" data-id="71aee17d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36f50572 elementor-widget elementor-widget-shortcode" data-id="36f50572" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Beste callcentersoftware</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/callcenter-telefoon/" title="Kom meer te weten over callcenter telefoon. Begrijp diepgaande uitleg van professionals." hreflang="nl-NL" onover-preload="1"><img alt="Kom meer te weten over callcenter telefoon. Begrijp diepgaande uitleg van professionals." data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/1f632798ee762629/1728928404_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="168"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/callcenter-telefoon/" title="Kom meer te weten over callcenter telefoon. Begrijp diepgaande uitleg van professionals." hreflang="nl-NL" onover-preload="1">Callcenter telefoon</a></p><p class="urlslab-rel-res-item-summary">Ontdek de veelzijdige telefoonsystemen die callcenters gebruiken, van IP- en VoIP-telefoons tot mobiele systemen en digitale receptionistes. 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Met gebruiksvriendelijke ontwerptools, terugbellers en oproepprioritering, biedt LiveAgent een betrouwbare oplossing voor klantenservice. Vergelijk het met concurrenten zoals Bitrix24 en Zendesk en start vandaag nog een gratis proefperiode zonder verplichtingen!</p><a href="https://www.live-agent.nl/functies/ivr-interactieve-spraakreactie/" title="Breng uw klanten naar de experts tijdens spraakoproepen met Interactieve spraakreactie. 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Voer internationale en regionale oproepen voor lokale prijzen." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Meer weten over LiveAgent? 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Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">Klantenondersteuningssoftware</a></li> <li id="menu-item-751077"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefoonsystemen</a></li> <li id="menu-item-751078"><a href="https://www.live-agent.nl/selfservice-software/" title="Verbeter uw klantenservice en klanttevredenheid met LiveAgent's Nederlandse selfservice software. Bied een alles-in-één portaal met kennisbank, FAQ's en forums, verlaag ondersteuningskosten en verhoog vertegenwoordigersproductiviteit. 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Ontdek het beste systeem op de markt voor uw bedrijf." hreflang="nl-NL" onover-preload="1">Klachtenbeheersysteem</a></li> <li id="menu-item-751081"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Klantenportaalsoftware</a></li> <li id="menu-item-751082"><a href="https://www.live-agent.nl/startende-bedrijven/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Helpdesksoftware voor startende bedrijven</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent's telefoonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent's telefoonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.nl/callcenter-software/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent's demo" hreflang="nl-NL" onover-preload="1">Plan een demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociale media</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('o1zypcx0', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contact Us</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Contact form</span> <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="182"> <span class="fakeChatButton__msg bottom">Please accept our cookies before sending contact form.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Contact form <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="183"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="184"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.live-agent.nl/callcenter-software/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="185"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Aanvaard alstublieft onze cookies voor we starten met chatten.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="186"> <span class="fakeChatButton__msg">Aanvaard alstublieft onze cookies voor we starten met chatten.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="187"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>