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src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="Sign Out icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div class="button-container" id="unauthState"> <a href="/login"> <button class="mdc-button mdc-button--unelevated"> <div class="mdc-button__ripple"></div> <span class="mdc-button__label">Log in</span> </button> </a> </div> </section> <aside class="mdc-drawer mdc-drawer--modal"> <div class="mdc-drawer__content"> <div class="drawer-header"> <a href="/"> <img class="logo-main" src="/content/dam/linkt/common/logo/logo-header-linkt.svg" alt="Linkt Logo"/> </a> </div> <nav class="mdc-list dark" id="authAside"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> <nav class="mdc-list"> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-0"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-0" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Accounts and passes</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/accounts-and-passes/open-an-account.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/accounts.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/buy-a-pass.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/passes.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/linktgo.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay trip by trip</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/help-me-choose.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Help me choose</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/rewards.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Rewards</span> </a> </div> </div> <a class="mdc-list-item" tabindex="0" href="/pay-for-tolls.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay for tolls</span> </a> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-2"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-2" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Using toll roads</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/using-toll-roads/toll-calculator.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Toll calculator</span> </a> <a class="mdc-list-item" href="/using-toll-roads/trip-compare.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Trip Compare</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-sydney-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About Sydney toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-brisbane-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About Queensland toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/news.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">News</span> </a> <a class="mdc-list-item" href="/using-toll-roads/safety.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Safety and sustainability</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/traffic-and-roadworks.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Traffic and roadworks</span> </a> </div> </div> </nav> </div> <div class="mdc-drawer--closebutton"> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/cross-icon.svg" alt=""/> </div> </aside> <div class="mdc-drawer-scrim"></div> <section class="app-bar-small mdc-top-app-bar__section mdc-top-app-bar__section--align-end">  <div class="menu-container mdc-menu-surface--anchor mlocSwitchSectionDiv"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="location-mobile" class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-button__label"></span> <div class="mdc-button__touch"></div> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div> <div class="ls-content"> <div class="ls-title">Choose your location</div> <div class="ls-desc">Toll options vary depending on your location</div> <div> <div class="ls-locations"> <ul class="mdc-list" role="menu" aria-hidden="true" aria-orientation="vertical" tabindex="-1"> <li class="mdc-list-item"> <a href="/help/support-services/sydney.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Sydney, NSW</span> </a> </li> <li class="mdc-list-item"> <a href="/help/support-services/melbourne.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Melbourne, VIC</span> </a> </li> <li class="mdc-list-item"> <a href="/help/support-services/brisbane.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Brisbane, QLD</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div>  <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <button id="btn-help-mobile" data-menu-id="help" class="menu-button mdc-button mdc-button--touch helpnav-trigger"> <div class="mdc-button__ripple"></div> <img class="button-icon help-icon" src="/content/dam/mylo/images/header-footer/nav-icons/help-question.svg" alt="Help icon" aria-label="Help"/> <div class="mdc-button__touch"></div> </button> </div> </div> <div class="menu-container mdc-menu-surface--anchor" id="loggedInMobState"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="account_mobile" class="menu-button mdc-icon-button" aria-expanded="false" aria-label="my-account-menu"> <img class="button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-in.svg" alt="Logged In icon"/> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div class="greeting" aria-hidden="true" tabindex="-1" id="loggedInUserFName"> Hi </div> <ul class="mdc-list dark" role="menu" aria-hidden="false" aria-orientation="vertical" tabindex="0"> <li class="mdc-list-item" tabindex="0"> <a href="/my"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/account-home-light.svg" alt="Account Home icon" aria-hidden="true"/> <span class="mdc-list-item__text">Account Home</span> </a> </li> <li class="mdc-list-item" tabindex="0"> <a href="/my/personal-details"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/personal-details-light.svg" alt="My details icon" aria-hidden="true"/> <span class="mdc-list-item__text">My details</span> </a> </li> <hr/> <li class="mdc-list-item logout-trigger" tabindex="0"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div id="unauthMobState" class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <a href="/login"> <button class="menu-button mdc-icon-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <img class="mdc-list-item__graphic button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-out.svg" alt="Logged Out icon"/> </button> </a> </div> </div> </section> </div> </div> <div class="help-nav-content"> <div id="funnelback" tabindex="-1" role="main" class="funnelback-concierge"> <div class="header-search__common" style="height: auto; display: block"> <form action="/site-search-results" style="height: 70px"> <div class="input-container"> <label class="mdc-text-field mdc-text-field--filled mdc-text-field--with-leading-icon help-search-input" for="q"> <span class="mdc-text-field__ripple"></span> <span class="mdc-floating-label" id="help-input-label">Search</span> <i class="material-icons mdc-text-field__icon mdc-text-field__icon--leading help-search-input__icon">search</i> <input id="header_input_search" class="mdc-text-field__input" type="text" aria-labelledby="help-input-label" name="q" title="header_input_search" placeholder="Search Linkt" autocomplete="off"/> <span class="mdc-line-ripple"></span> </label> </div> <input name="pop-results-url" type="hidden" id="pop-results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="pop-search-collection" type="hidden" id="pop-search-collection" value="linkt"/> <input name="pop-search-form" type="hidden" id="pop-search-form" value="conciergegeneral&profile=linkt_web_general"/> <input name="pop-search-nos" type="hidden" id="pop-search-nos" value="5"/> <input name="search-key" type="hidden" id="search-key" value="aFZZQW42SHhVWHlicjQybVdXc1U"/> <input name="search-collection" type="hidden" id="search-collection" value="linkt"/> <input name="search-url" type="hidden" id="search-url" value="https://transurban-search.clients.funnelback.com/s/suggest.json"/> <input name="results-url" type="hidden" id="results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="popular-params" type="hidden" id="popular-params" value="conciergegeneral&profile=linkt_web_general"/> <input name="search-profile" type="hidden" id="search-profile" value="linkt_web_general"/> <input name="drop-down-nos" type="hidden" id="drop-down-nos" value="5"/> <input name="siteSearch" type="hidden" id="siteSearch"/> <input name="searchFilterDomain" type="hidden" id="searchFilterDomain" value="/site-search-results"/> <button href="#" class="fn_btn-go header-search__submit btn btn--primary vhidden" type="submit"> <span class="icon--theme icon--medium icon--search" style="background-image: none"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <path class="fill" d="M31.284 27.812l-7.176-7.175a13.204 13.204 0 10-3.472 3.471l7.176 7.176a2.455 2.455 0 003.472-3.472zM7.337 19.068a8.296 8.296 0 1111.732 0 8.305 8.305 0 01-11.732 0z"> </path> </svg> </span> </button> </form> <div class="autocomplete-suggestions-new"> <h4 class="popular-searches"> Popular searches </h4> <div class="autocomplete-suggestion-search"></div> <div class="autocomplete-popular-container">  </div> <div class="autocomplete-suggestions-categories" style="display: block"> <h4>Help categories</h4> <div class="autocomplete-suggestions-categories-row"> <a href="/help/toll-payments.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tollinvoices.svg" alt="Payments and tolls icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Payments and tolls </div> </a> <a href="/help/travelling-toll-roads.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tags.svg" alt="Travelling on toll roads icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Travelling on toll roads </div> </a> <a href="/help/accounts-billing.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-manageaccount.svg" alt="Accounts and billing icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Accounts and billing </div> </a> <a href="/help/security.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-security.svg" alt="Scams and fraud icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Scams and fraud </div> </a> <a href="/help/support-services.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/helping-hands.svg" alt="Support services icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Support services </div> </a> <div class="autocomplete-suggestions-help"> <span class="icon--theme icon--small icon--home" style="background-image: none"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-home.svg" alt="Go to help icon"/> </span> <span class="label"> <a href="/help.html" class="inline autocomplete-suggestions-help-link">Go to help</a> </span> </div> </div> </div> </div> </div> </div> </div> <div class="side-nav-background"></div> <div class="side-navigation--outer"> <div class="side-navigation"> <div class="side-nav-elements"> <nav class="nav-elements"> <div role="list"> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> </div> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> </div> </div> </div> </div> <script src="/etc.clientlibs/digitalselfservice/clientlibs/clientlib-common-components.lc-d1c58ca78f00e37df11ac7b51a6976d9-lc.min.js"></script> </div> </div> </div> </div> </div> </div> <div> </div> <div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="location-selector-popup-v2 aem-GridColumn aem-GridColumn--default--12"> <div data-emptytext="React | Location Selector Popup V2 Component" class="cq-placeholder"></div>  <div data-component="LocationSelectorPopupV2" data-json-author="{"popupId":"location-selector-popup","popupText":"<b>Welcome to Linkt</b><br>\r\nThe easier, smarter way to pay tolls Australia-wide. Select a location for payment options and info tailored to your travel needs.","linkText":"<div style=\"\ttext-align: center;\r\n\">Already have an account? <a href=\"https://linkt.com.au/login\">Log in here</a></div>\r\n","bannerImageAltText":"","fileReference":"/content/dam/linkt/common/banner/location-selector-background.svg","brisbaneButtonLabel":"Queensland","brisbaneButtonUrl":"/help/support-services/brisbane.html","melbourneButtonLabel":"Melbourne","melbourneButtonUrl":"/help/support-services/melbourne.html","sydneyButtonLabel":"Sydney","sydneyButtonUrl":"/help/support-services/sydney.html"}"> </div> </div> </div> </div> </div> </div> </div> <div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="searchbanner aem-GridColumn aem-GridColumn--default--12"> <div class="content-banner fn_content-banner--search content-banner--search content-banner--no-stack content-banner--bg-theme content-banner--white content-banner--h-align-left"> <div class="content-banner__wrapper"> <div class="content-banner__image-container" style="background-image: url('/content/dam/linkt/help/banners/Help Header Image 1920x240.png')"></div> <div class="content-banner__content-container"> <div class="content-banner__content-wrapper"> <div class="content-banner__title"> <div class="h1">How can we help?</div> </div> <form name="" action="/site-search-results.html"> <div class="content-banner__search-field-container"> <div class="ctrl-holder"> <label class="vh" for="searchInput">searchInput</label> <input name="q" id="searchInput" class="text search-input" type="text" placeholder="Search the help centre"/> </div> <input type="hidden" name="siteSearch" value="/content/linkt/en_au/content"/> <input type="hidden" name="searchFilterDomain" value="www.linkt.com.au"/> <button type="submit" class="search-submit"> <span class="text">Search</span> <span class="icon icon--search" data-grunticon-embed=""></span> </button> </div> </form> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-grid responsivegrid aem-GridColumn aem-GridColumn--default--12"><div class="layout l-one-column cf aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="content-header-wrapper aem-GridColumn aem-GridColumn--default--12"><div class="module module--content-header"> <div class="module__content l-full-width"> <div class="content-header"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div></div> <div class="content-container-wrapper aem-GridColumn aem-GridColumn--default--12"> <div class="content-container cf"> <div class="content-column"> <div id="main" tabindex="-1" role="main" class="main"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="richContentContainer aem-GridColumn aem-GridColumn--default--12"> <div class="module module--flat-top module--padded-bottom-s " style="background-color:#f3f3f3; background-image: url(""); background-repeat: repeat-x; "> <div class="module__content l-padding">   <div class="grid fn_grid">    <div class="grid__row fn_grid-row "> <div class="gridItem section"> <div class="grid__column fn_grid-column grid__column--width-1-4">   </div> </div> <div class="gridItem section"> <div class="grid__column fn_grid-column grid__column--width-2-4">  <div class="richtext section"><div class="module module--rich-text "> <div class="module__content l-padding"> <div class="rich-text "> <h1 style=" text-align: left; "><br /> Support services</h1> <p style=" text-align: left; ">Linkt offers a range of support services to help customers. Contact the Linkt Assist team today if you are experiencing financial difficulty.</p> <ul><li><a href="tel:1300767865">1300 767 865</a></li><li>8am to 6pm, Monday to Friday AEDT (excluding public holidays).</li><li>Calling from overseas? Contact +61 3 8656 8744</li></ul> <p><b>Interpreter service</b><br /> <a href="tel:131450">13 14 50</a></p> <p><b>TTY service</b><br /> If you're deaf or you have a hearing or speech impediment, please use the <a title="National Relay Service" href="https://www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service">National Relay Service</a>.</p> <p> </p> <h2 style=" font-size: 20.0px; ">What do you need help with?</h2> </div> </div> </div> </div> <div class="supportLinksCard section"> <div data-analytics-track="supportLinksCard" data-component="SupportLinksCard" data-json-author="{"categoryTitle":"Browse topics","categoryIcon":"icon--dollar-circled","expand":null,"hideTitle":"true","categoryLink":"https://www.linkt.com.au/help/support-services/","subCategories":[{"subCategoryTitle":"Financial and hardship support","articles":[{"title":"Toll credit program","link":"https://www.linkt.com.au/help/support-services/toll-credit-program/"},{"title":"Additional support","link":"https://www.linkt.com.au/help/support-services/legal-emotional-support/"},{"title":"Financial support for toll payments","link":"https://www.linkt.com.au/help/support-services/financial-support-toll-payments/"},{"title":"Information for financial counsellors","link":"https://www.linkt.com.au/help/support-services/financial-counsellors/"},{"title":"Domestic and family violence support","link":"https://www.linkt.com.au/help/support-services/domestic-family-support/"}]},{"subCategoryTitle":"Language support","articles":[{"title":"Đường thu phí hoạt động như thế nào (Vietnamese)","link":"https://www.linkt.com.au/help/support-services/video-vietnamese/"},{"title":"Ücretli yollar nasıl çalışır? (Turkish)","link":"https://www.linkt.com.au/help/support-services/video-turkish/"},{"title":"ਟੋਲ ਸੜਕਾਂ ਕਿਵੇਂ ਕੰਮ ਕਰਦੀਆਂ ਹਨ (Punjabi)","link":"https://www.linkt.com.au/help/support-services/video-punjabi/"},{"title":"收费公路如何运作 (Chinese - Simplified)","link":"https://www.linkt.com.au/help/support-services/video-ch/"},{"title":"كيف تعمل رسوم الطرق (Arabic)","link":"https://www.linkt.com.au/help/support-services/video-arabic/"},{"title":"Multilingual and accessibility resources","link":"https://www.linkt.com.au/help/support-services/multilingual-accessibility-resources/"}]},{"subCategoryTitle":"Feedback and complaints","articles":[{"title":"How do I make a complaint?","link":"https://www.linkt.com.au/help/support-services/how-do-i-make-a-complaint/"},{"title":"The complaints process","link":"https://www.linkt.com.au/help/support-services/complaints-process/"},{"title":"About the Tolling Customer Ombudsman","link":"https://www.linkt.com.au/help/support-services/about-ombudsman/"}]}]}"> </div> </div>  </div> </div> </div> </div>   </div> </div>  </div> </div> </div> </div> </div> </div> </div> </div> <div class="section"> <div class="experiencefragment"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="categories-listing aem-GridColumn aem-GridColumn--default--12"> <div class="module module--category-cards"> <div class="module__content l-padding"> <div class="category-cards"> <div class='category-cards__layout'> <h3 class="categories__title">Browse help articles by category</h3> <ul class='category-cards__list fn_equalHeights' data-heights-type="category-cards">  <li class="iconLink section"> <a href="/help/toll-payments.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--notice" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Payments and toll invoices</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/travelling-toll-roads.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--devices" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Travelling on toll roads</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/accounts-billing.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--account" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Accounts and billing</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/security.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--security" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Scams and fraud</div> </div> </a> </li>  <li class="iconLink section"> <a href="/help/support-services.html" class='category-card fn_category-card'> <div class='category-card__content'> <div class="icon icon--care" data-grunticon-embed=""></div> <div class="fn_label category-card__label">Support Services</div> </div> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> </div> </div> </div> </div> <div class="clear"></div> </div></div> </div> </div> <div id="react-components-root"></div> <div> <div class="xfpage page basicpage"> <div id="container-173c874674" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="common-footer aem-GridColumn aem-GridColumn--default--12"> <footer id="common-footer" class="common-footer"> <div class="footer-wrap"> <div class="footer-left"> <div class="footer-logo"> <div class="text">Operated by</div> <a href="https://www.transurban.com/" target="_blank"><img src="/content/dam/mylo/images/header-footer/logo-Transurban.png" alt="Transurban Logo" class="logo"/></a> </div> </div> <div class="footer-center"> <div class="footer-content"> <div class="footer-navigation"> <ul> <li> <a href="/about-us.html">About us</a> </li> <li> <a href="/legal/policies/transurban-privacy-policy.html">Privacy</a> </li> <li> <a href="/legal.html">Legal</a> </li> <li> <a href="/contact-us.html">Contact us</a> </li> <li> <a href="/help.html">Help</a> </li> </ul> </div> <div class="footer-copy"> <p>Linkt is a trade mark of Transurban Limited ABN 96 098 143 410 Transurban Acknowledges the Traditional Owners of the lands throughout Australia, and we pay respect to Elders past and present. We acknowledge our roads and infrastructure are built on Country. With deep respect, we incorporate the voices of First Nations people in our approach, supporting equitable access to mobility across communities.</p> <p> <a href="https://play.google.com/store/apps/details?id=com.transurban.linkt" title="Download the Linkt app on Google Play"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/btn-playstore-178x53.svg" alt="Download the Linkt app on Google Play"/> </a> <a href="https://itunes.apple.com/app/apple-store/id1166823295" title="Download the Linkt app on the App Store"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/App_Store_Badge_135x40.svg" alt="Download the Linkt app on the App Store"/> </a> </p> </div> </div> </div> <div class="footer-right"> <div class="footer-social-links"> <ul class="social-links-list"> <li> <a href="https://www.facebook.com/TransurbanLinkt" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/facebook.svg" alt="Facebook" class="social-media"/> </div> <span class="text">Facebook</span> </a> </li> <li> <a href="https://www.youtube.com/c/linkttollroads" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/youtube.svg" alt="Youtube" class="social-media"/> </div> <span class="text">Youtube</span> </a> </li> </ul> </div> </div> </footer> </div> </div> </div> </div> </div> </div> </div> <div id="modal"> <div class="modal-bg"></div> </div>  <input type="hidden" id="pageLocation" value="melbourne,sydney,brisbane"/>  <link href="/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css" rel="stylesheet"/> <script src="/etc.clientlibs/digitalcms/clientlibs/legacy.ui.lc-846c3a32123e6ddcde53c5b66f14b5a9-lc.min.js"></script>  <script src="https://code.jquery.com/jquery-migrate-3.1.0.js"></script> <script> $(function() { $.smartbanner({ daysHidden: 120, daysReminder: 120, title: "Linkt " }); }); </script>  <script> grunticon.method = 'svg'; grunticon.href = '/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css'; grunticon.ready(function() { grunticon.embedIcons(grunticon.getIcons(grunticon.getCSS(grunticon.href))); }); </script>  <script src="/etc.clientlibs/digitalcms/clientlibs/core.components.ui.lc-78dc3fb08084a4a0d95bb2447302dd50-lc.min.js"></script> <script src="/etc.clientlibs/digitalcms/clientlibs/digitalcms.ui.components.lc-2b81d566d1cc874c32749847b20cafea-lc.min.js"></script>  <script type="text/javascript"> if (typeof _satellite != 'undefined') { _satellite.pageBottom(); } else { console.warn('tracking object _satellite is undefined') } </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MNXQBG7');</script>  <script type="text/javascript" src="/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=2&cb=377926915" async></script></body> </html>

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