Scope of Support | Buffalo Americas

<!DOCTYPE HTML> <html> <head> <title>Scope of Support | Buffalo Americas</title> <meta name='keywords' content='' /> <meta name='description' content='' /> <link rel='canonical' href='https://www.buffalotech.com/warranty/scope-of-support' />  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"> <meta http-equiv="X-UA-Compatible" content="IE=Edge" /> <meta name="format-detection" content="telephone=no">  <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MKPF82X'); </script>   <script> // Entrypoint to hide banner and enable cookies function CXAcceptsCookies() { console.log('Cookies accepted by CX.'); setCookieAccept(); document.getElementById('cookie-policy-notification').style.display = 'none'; } //Record acceptance of cookie policy function setCookieAccept() { var shelflife = 90; var expires = ""; var date = new Date(); date.setTime(date.getTime() + (shelflife*24*60*60*1000)); expires = "; expires=" + date.toUTCString(); document.cookie = "CookiePolicyAccepted=" + date + expires + "; path=/"; } //Check for prev acceptance of cookie policy function CookieAcceptanceCheck() { if (document.cookie.split('; ').find(row => row.startsWith('CookiePolicyAccepted'))) { console.log('Cookie policy previously accepted.'); CXAcceptsCookies(); } else { console.log('Cookie policy acceptance not on file.') } } </script>  <link rel="stylesheet" href="https://www.buffalotech.com/?css=includes/screen.v.1711559590" type="text/css" /> <link rel="stylesheet" href="https://www.buffalotech.com/?css=includes/responsive-screen.v.1655389552" type="text/css" /> <link rel="stylesheet" href="https://www.buffalotech.com/?css=includes/jquery.v.1654533827" type="text/css" /> <link rel="stylesheet" href="https://www.buffalotech.com/?css=includes/owl.carousel.v.1654533827" type="text/css" /> <link rel="stylesheet" href="/css/stylenew.css" /> <link href='https://fonts.googleapis.com/css?family=Open+Sans:400,700,700italic,400italic|Share+Tech|Oswald:400,300,700' rel='stylesheet' type='text/css'> <link rel="icon" type="image/ico" href="/images/favicon.ico" /> <script src="https://ajax.googleapis.com/ajax/libs/jquery/2.1.4/jquery.min.js"></script> <script type="text/javascript" src="/js/jquery-ui.min.js"></script> <script type="text/javascript" src="/js/jquery.ihavecookies.min.js"></script> <script src="/js/general.js?v=5"></script> <script src="/js/jquery.customSelect.min.js"></script> <script src="/js/typeahead.bundle.js"></script> <script src="/js/js.cookie.js"></script> <script src="/js/html5shiv.js"></script> <script src="/js/jquery.matchHeight.min.js"></script> <script src="/js/imagesloaded.pkgd.min.js"></script> <script src="/js/jquery.customSelect.min.js"></script> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-412084-2', 'auto'); ga('send', 'pageview'); </script> <script src="https://www.googleoptimize.com/optimize.js?id=OPT-W8X4LDZ%22"></script>  <script async src=https://www.googletagmanager.com/gtag/js?id=UA-412084-2></script>  <script> $(document).ready(function() { $('.accordian_link').click(function() { $(this).next('.accordian_hidden').slideToggle(); $(this).toggleClass('active'); $('.accordian_link').not(this).removeClass('active'); $('.accordian_link').not(this).next('.accordian_hidden').slideUp('fast'); }); }); </script> </head> <body id="support" class="internal fsidenav"> <div id="wrapper">  <header> <div id="header_top" class="full">  <ul> <li><a href="/select-your-region/" id="header_top_region">Region: USA </a></li> </ul>  </div> <div id="header_main" class="full"> <div id="brand"> <a href="https://www.buffalotech.com/"> <img src="https://www.buffalotech.com/images/uploads/BUFFALO_logo-highres-small.jpg" alt="Buffalo"> </a> </div> <nav> <ul> <li id="header_products" class="listitem_hasdropdown hello"> <a id="header_link_products" class="header_link">Products</a> <div id="header_menu_products" class="header_menu"> <div class="left"> <div class="inner"> <div class="column"> <h5><a href="/products/category/network-attached-storage">Network Attached Storage</a></h5> <ul> <li><a href="/products/for-business" >For Business</a></li> <li><a href="/products/category/network-attached-storage/Network-Attached-Storage-for-Home" >For Home </a></li> </ul> <h5><a href="/products/category/external-solid-state-drive-ssd">Portable Solid State Drive (SSD)</a></h5> <ul> </ul> <h5><a href="/products/category/external-hard-drives">External Hard Drives</a></h5> <ul> <li><a href="/products/category/external-hard-drives/desktop-drives-drivestation" >Desktop Drives</a></li> <li><a href="/products/category/external-hard-drives/portable-drives-ministation" >Portable Drives </a></li> </ul> <h5><a href="/products/category/while-supplies-last">While Supplies Last</a></h5> <ul> <li><a href="/products/category/while-supplies-last/all-products-while-supplies-last" >View all limited supply products</a></li> </ul> </div> <div class="column"> <h5><a href="/products/category/optical-drives">Optical Drives</a></h5> <ul> <li><a href="/products/category/optical-drives/dvd-writers-mediastation" >DVD Writers</a></li> <li><a href="/products/category/optical-drives/blu-ray-writers-mediastation" >Blu-ray Writers</a></li> </ul> <h5><a href="/products/category/network-switches">Multi-Gigabit Switches</a></h5> <ul> <li><a href="/products/category/network-switches/10-gigabit-multi-gigabit-switch" >10-Gigabit / Multi-Gigabit Switch</a></li> </ul> <h5><a href="/products/category/accessories">Accessories</a></h5> <ul> <li><a href="/products/remote-management-service">Remote Management Service</a></li> <li><a href="/products/category/accessories/spare-hard-drives" >Spare Hard Drives</a></li> <li><a href="/products/category/accessories/spare-parts" >Adapter/Spare Parts</a></li> <li><a href="/products/category/accessories/software" >Anti-Virus Software</a></li> <li><a href="/products/category/accessories/warranty-services" >Warranty Services</a></li> </ul> <h5><a href="/products">View All</a></h5> </div> <div class="clear"></div> </div> <a href="/about/join-the-herd"><img src="/images/uploads/buffalobutton.png" alt=""></a> </div> <div class="right"> <img src="/images/made/chrootimages/about_buffalo/ts3030_270_150_s_c1.png" width="270" height="150" alt="" /> <div class="inner" style="padding: 18px 18px 0px 18px;"> <h5>Latest Articles</h5> <h3><a href="https://www.buffalotech.com/news/product-transition-announcement-updated-ts3020-nas-family-to-ts3030-and-ts5020-nas-families">Product Transition Announcement Update - TS3020 NAS Family to TS3030 and TS5020 NAS Families</a></h3> <hr class="bslash"> </div> <div class="inner" style="padding: 18px 18px 0px 18px;"> <h5>News & Press</h5> <h3><a href="https://www.buffalotech.com/news/CRN2024-win">Buffalo Americas Wins Eighth Consecutive CRN Annual Report Card Award for 2024</a></h3> <hr class="bslash"> </div> </div> </div> </li> <li id="header_resources" class="listitem_hasdropdown"> <a id="header_link_resources" class="header_link">Solutions</a>  <div id="header_menu_resources" class="header_menu mega" style=""> <div id="mega_menu"> <div class="left"> <div class="inner"> <div style="display: grid; grid-template-columns: auto auto auto;"> <div class="col"> <h5><a href="/resources/use-cases-white-papers#case-studies">Case Studies</a></h5> <p><a href="/resources/buffalo-terastation-brings-agility-to-cmr-storage-solutions">Buffalo TeraStation™ brings agility to CMR storage solutions</a></p> <p><a href="/resources/terastation-nas-serves-as-reliable-storage-target-for-private-cloud-backup">TeraStation NAS as Storage Target for Private Cloud Backup Service</a></p> <p><a href="/resources/secure-and-10gbe-ready-nas-to-protect-your-on-site-data">Secure and 10GbE-ready NAS to protect your on-site data</a></p> <p><a href="/resources/use-cases-white-papers#case-studies" style="color:#0888b1;">See More ></a></p> </div> <div class="col"> <h5><a href="/blog-helpful-tips/">Blog & Helpful Tips</a></h5> <p><a href="/blog-helpful-tips/category/tips-resources">Tips & Resources</a></p> <p><a href="/blog-helpful-tips/" style="color:#0888b1;">See More ></a></p> <p><a href="/blog-helpful-tips/" style="color:#0888b1;"></a></p> <p><a href="/blog-helpful-tips/" style="color:#0888b1;"></a></p> <p><a href="/blog-helpful-tips/" style="color:#0888b1;"></a></p> <p><a href="/blog-helpful-tips/" style="color:#0888b1;"></a></p> </div>  <div class="col"> <h5><a href="/resources/use-cases-white-papers#white-papers">White Papers</a></h5> <p><a href="/resources/white-paper-buffalo-terastation-71210rh-network-storage">White Paper - Buffalo TeraStation 71210RH Network Storage Delivers Exceptional Performance and Scalability</a></p> <p><a href="/resources/how-buffalo-nas-can-enhance-your-data-security">How Buffalo NAS Can Enhance Your Data Security</a></p> <p><a href="/resources/should-you-use-cloud-services-or-nas-devices-to-store-your-data">Should You Use Cloud Services or NAS Devices to Store Your Data?</a></p> <p><a href="/resources/use-cases-white-papers#white-papers" style="color:#0888b1;">See More ></a></p> </div> <div class="col"> <h5><a href="/data-security/">Data Security</a></h5> <ul id="nav_categories" class="nav_categories"> <li> <p><a href="/data-security/category/data-protection">Data Protection</a></p> </li> <li> <p><a href="/data-security/category/data-management">Data Management</a></p> </li> <li> <p><a href="/data-security/category/data-backup-and-recovery">Data Backup and Recovery</a></p> </li> <li> <p><a href="/data-security/category/cloud-storage">Cloud Storage</a></p> </li> </ul> </div> <div class="col"> <h5><a href="/resources/category/webinars">Webinars</a></h5> <p><a href="/resources/working-from-home-how-to-secure-and-backup-your-home-office-data">Working from Home: How to Secure and Backup Your Home Office Data</a></p> <p><a href="/resources/learn-how-to-sell-nas-to-customers-in-need-of-server-expansion-how-to-backu">Learn: How to Sell NAS to Customers in Need of Server Expansion & How to Backup iSCSI</a></p> <p><a href="/resources/how-to-sell-server-expansion-to-your-customers-and-save-them-money">How to Sell Server Expansion to Your Customers and Save Them Money</a></p> <p><a href="/resources/category/webinars" style="color:#0888b1;">See More ></a></p> </div> <div class="col">   </div> </div> <div class="clear"></div> </div> <a href="/raid"><img src="/images/site/resources_menu_calc.jpg" alt=""></a> </div> <div class="right"> <img src="/images/made/chrootimages/about_buffalo/ts3030_270_150_s_c1.png" width="270" height="150" alt="" /> <div class="inner"> <h5>Latest Article</h5> <h3><a href="https://www.buffalotech.com/news/product-transition-announcement-updated-ts3020-nas-family-to-ts3030-and-ts5020-nas-families">Product Transition Announcement Update - TS3020 NAS Family to TS3030 and TS5020 NAS Families</a></h3> <hr class="bslash"> </div> </div> </div> </div> </li> <li> <a href="/resources/buffalo-public-sector"> Public Sector </a> </li> <li> <a href="/where-to-buy"> Where To Buy </a> </li> <li id="header_support" class="listitem_hasdropdown"> <a id="header_link_support" class="header_link current">Support</a> <div id="header_menu_support" class="header_menu"> <div class="left"> <div class="inner"> <div class="column left_column"> <h5><a href="/support">Get Support</a></h5> <h5><a href="https://forums.buffalotech.com/" target="_blank">Forums</a></h5> <h5><a href="/knowledge-base">Knowledge Base</a></h5> <h5><a href="/data-recovery">Data Recovery</a></h5> <h5><a href="/resources/buffalo-security-notices-home">Security Notices</a></h5> </div> <div class="column"> <h5><a href="/warranty">Warranty Information</a></h5> <ul> <li><a href="https://www.buffalotech.com/warranty/warranty-terms">Warranty Terms</a></li> <li><a href="https://www.buffalotech.com/warranty/scope-of-support">Scope of Support</a></li> <li><a href="/support-pages/product-registration">Product Registration</a></li> </ul> </div> <div class="clear"></div> </div> <a href="/knowledge-base"><img class="left_img" src="/images/site/support_menu_knowledge.jpg" alt=""></a> <a href="https://forums.buffalotech.com/" target="_blank"><img class="right_img" src="/images/site/support_menu_forums.jpg" alt=""></a> </div> <div class="right"> <div class="inner"> <h3>Downloads</h3> <p>Find and download the latest product firmware, utility or driver.</p> <form id="prod_vars_search" method="post" action="https://www.buffalotech.com/" > <div class='hiddenFields'> <input type="hidden" name="params" value="eyJyZXN1bHRfcGFnZSI6InN1cHBvcnRcL2Rvd25sb2Fkcy1yZXN1bHRzIn0" /> <input type="hidden" name="ACT" value="32" /> <input type="hidden" name="site_id" value="1" /> <input type="hidden" name="csrf_token" value="163fe7e5884d930b3aca82e3ec9590250173214f" /> </div> <div id="typeahead"> <input class="typeahead" type="text" name="keywords" placeholder="Product" required> </div> <input type="submit" value="Submit"> </form>  </div> </div> </div> </li> <li id="header_partners" class="listitem_hasdropdown"> <a id="header_link_partners" class="header_link">Partners</a> <div id="header_menu_partners" class="header_menu"> <div class="left"> <div class="inner"> <h5><a href="/partners">Partners</a></h5> <ul> <li><a href="https://www.buffalotech.com/partners/partner-program">Partner Program</a></li> <li><a href="https://www.buffalotech.com/partners/red-rewards-network-attached-storage">Red Rewards</a></li> <li><a href="https://www.buffalotech.com/partners/deal-registration">Deal Registration</a></li> <li><a href="/partners/partner-registration">Partner Registration</a></li> </ul> </div> <a href="/partners/partner-registration"><img src="/images/site/partners_menu_reg.jpg" alt=""></a> </div> <div class="right"> <img src="/images/made/chrootimages/about_buffalo/ts3030_270_150_s_c1.png" width="270" height="150" alt="" /> <div class="inner"> <h5>Latest Article</h5> <h3><a href="https://www.buffalotech.com/news/product-transition-announcement-updated-ts3020-nas-family-to-ts3030-and-ts5020-nas-families">Product Transition Announcement Update - TS3020 NAS Family to TS3030 and TS5020 NAS Families</a></h3> <hr class="bslash"> </div> </div> </div> </li> <li id="header_about" class="listitem_hasdropdown"> <a id="header_link_about" class="header_link">About</a> <div id="header_menu_about" class="header_menu"> <div class="left header_menu_about_column"> <div class="inner"> <h5><a href="/about">About</a></h5> <ul> <li><a href="https://www.buffalotech.com/about/about-buffalo">About Buffalo</a></li> <li><a href="https://www.buffalotech.com/about/contact-us">Contact Us</a></li> <li><a href="https://www.buffalotech.com/about/taa-compliant">TAA Compliant</a></li> <li><a href="https://www.buffalotech.com/about/join-the-herd">Receive our Solution & Announcement Emails</a></li> <li><a href="https://www.buffalotech.com/about/industry-partnerships">Industry Partnerships</a></li> <li><a href="https://www.buffalotech.com/about/Buffalo-Americas-Inc.-Trademarks">Trademarks</a></li> <li><a href="https://www.buffalotech.com/about/legal">Legal</a></li> </ul> <h5><a href="/careers">Careers</a></h5> <ul> <li><a href="https://www.buffalotech.com/careers/careers-at-buffalo">Careers at Buffalo</a></li> </ul> <h5><a href="/news">News & Press</a></h5> <ul> <li><a href="/news/category/press-releases">Press Releases</a></li> </ul>  </div> <a href="/careers/"><img src="/images/site/about_menu_apply.jpg" alt=""></a> </div> <div class="right header_menu_about_column"> <img src="/images/made/chrootimages/about_buffalo/ts3030_270_150_s_c1.png" width="270" height="150" alt="" /> <div class="inner" style="padding: 18px 18px 0px 18px;"> <h5>Latest Articles</h5> <h3><a href="https://www.buffalotech.com/news/product-transition-announcement-updated-ts3020-nas-family-to-ts3030-and-ts5020-nas-families">Product Transition Announcement Update - TS3020 NAS Family to TS3030 and TS5020 NAS Families</a></h3> <hr class="bslash"> </div> <div class="inner" style="padding: 18px 18px 0px 18px;"> <h5>News & Press</h5> <h3><a href="https://www.buffalotech.com/news/CRN2024-win">Buffalo Americas Wins Eighth Consecutive CRN Annual Report Card Award for 2024</a></h3> <hr class="bslash"> </div> </div> </div> </li> <li class="last" id="header_search"> <a id="search_btn">Search</a> </li> </ul> </nav> <div id="sales_chat">  <a id="top-sales-chat-a" href="javascript:void(0)" target="_blank"> <img id="top-sales-chat" onclick="bootstrapChat()" src="/images/site/icon_buffalo.png" alt="Sales Chat - Click Here"> </a> </div> </div>  <div class="mobile-nav"> <a href="javascript:void(0)" id="menu-trigger"> <span class="line-wrap"> <span class="line top"></span> <span class="line center"></span> <span class="line bottom"></span> </span> </a> <div id="mobile-navbar">  <div class="search_form"> <form method="post" action="https://www.buffalotech.com/" > <div class='hiddenFields'> <input type="hidden" name="params" value="eyJyZXN1bHRfcGFnZSI6InNlYXJjaCJ9" /> <input type="hidden" name="ACT" value="32" /> <input type="hidden" name="site_id" value="1" /> <input type="hidden" name="csrf_token" value="163fe7e5884d930b3aca82e3ec9590250173214f" /> </div> <input type="text" name="keywords" placeholder="keyword search..."> <input type="submit" value="Search"> </form> </div>  <nav> <ul>  <li><a href="javascript:void(0)" class="">Products</a><em class="level-1"></em> <ul> <li test> <a href="/products/category/network-attached-storage">Network Attached Storage</a> <em class="level-2 ee"></em> <ul> <li><a href="/products/for-business" >For Business</a></li> <li><a href="/products/category/network-attached-storage/Network-Attached-Storage-for-Home" >For Home </a></li> </ul> </li> <li test> <a href="/products/category/external-solid-state-drive-ssd">Portable Solid State Drive (SSD)</a> <em class="level-2 ee"></em> <ul> </ul> </li> <li test> <a href="/products/category/external-hard-drives">External Hard Drives</a> <em class="level-2 ee"></em> <ul> <li><a href="/products/category/external-hard-drives/desktop-drives-drivestation" >Desktop Drives</a></li> <li><a href="/products/category/external-hard-drives/portable-drives-ministation" >Portable Drives </a></li> </ul> </li> <li test> <a href="/products/category/while-supplies-last">While Supplies Last</a> <em class="level-2 ee"></em> <ul> <li><a href="/products/category/while-supplies-last/all-products-while-supplies-last" >View all limited supply products</a></li> </ul> </li> <li> <a href="/products/category/optical-drives">Optical Drives</a><em class="level-2 ee"></em> <ul> <li><a href="/products/category/optical-drives/dvd-writers-mediastation" >DVD Writers</a></li> <li><a href="/products/category/optical-drives/blu-ray-writers-mediastation" >Blu-ray Writers</a></li> </ul> </li> <li> <a href="/products/category/network-switches">Multi-Gigabit Switches</a><em class="level-2 ee"></em> <ul> <li><a href="/products/category/network-switches/10-gigabit-multi-gigabit-switch" >10-Gigabit / Multi-Gigabit Switch</a></li> </ul> </li> <li> <a href="/products/category/accessories">Accessories</a><em class="level-2 ee"></em> <ul> <li><a href="/products/remote-management-service">Remote Management Service</a></li> <li><a href="/products/category/accessories/spare-hard-drives" >Spare Hard Drives</a></li> <li><a href="/products/category/accessories/spare-parts" >Adapter/Spare Parts</a></li> <li><a href="/products/category/accessories/software" >Anti-Virus Software</a></li> <li><a href="/products/category/accessories/warranty-services" >Warranty Services</a></li> </ul> </li> <li><a href="/products">View All</a></li> </ul> </li>  <li><a href="javascript:void(0)" class="">Resources</a><em class="level-1"></em> <ul> <li> <a href="/resources/use-cases-white-papers">Use Cases / White Papers / Case Studies</a> </li> <li> <a href="/resources/taa-compliance1" >TAA Compliance</a> </li> <li> <a href="/resources/registration-benefits " >Product Registration Benefits</a> </li> </ul> </li> <li><a href="/where-to-buy" >Where To Buy</a></li>  <li><a href="javascript:void(0)" class=" current">Support</a><em class="level-1"></em> <ul> <li><a href="/support" >Get Support</a></li> <li><a href="http://forums.buffalotech.com/" target="_blank">Forums</a></li> <li><a href="/knowledge-base" >Knowledge Base</a></li> <li><a href="/data-recovery" >Data Recovery</a></li> <li> <a href="/warranty" class="active">Warranty</a><em class="level-2"></em> <ul> <li><a href="https://www.buffalotech.com/warranty/warranty-terms" >Warranty Terms</a></li> <li><a href="https://www.buffalotech.com/warranty/scope-of-support" class="active">Scope of Support</a></li> </ul> </li> <li> <a href="javascript:Void(0);">Find and download</a><em class="level-2"></em> <ul class="find-downloads"> <li> <form id="prod_vars_search_mob" method="post" action="https://www.buffalotech.com/" > <div class='hiddenFields'> <input type="hidden" name="params" value="eyJyZXN1bHRfcGFnZSI6InN1cHBvcnRcL2Rvd25sb2Fkcy1yZXN1bHRzIn0" /> <input type="hidden" name="ACT" value="32" /> <input type="hidden" name="site_id" value="1" /> <input type="hidden" name="csrf_token" value="163fe7e5884d930b3aca82e3ec9590250173214f" /> </div> <div class="typeahead-mob"> <input class="typeahead-mob" type="text" name="keywords" placeholder="Model Number" required> </div> <input type="submit" value="Submit"> </form> </li> </ul> </li> </ul> </li>  <li><a href="javascript:void(0)" class="">Partners</a><em class="level-1"></em> <ul> <li> <a href="/partners" >Partners</a><em class="level-2"></em> <ul> <li><a href="https://www.buffalotech.com/partners/arc-promo-form-submitted" >ARC Promo Form Submitted</a></li> <li><a href="https://www.buffalotech.com/partners/arc-partnership-promotion" >ARC Partnership Promotion</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-ingram-micro-can" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-td-synnex-can" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-td-synnex" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-ingram-micro" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-DH" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program-application-submitted" >Application Submitted</a></li> <li><a href="https://www.buffalotech.com/partners/optical-demo-program" >Buffalo Optical Demo Program</a></li> <li><a href="https://www.buffalotech.com/partners/activate-program-application-DH" >Activate Program Application</a></li> <li><a href="https://www.buffalotech.com/partners/activate-program-application-submitted-thank-you" >Activate Program Application Submitted - Thank You!</a></li> <li><a href="https://www.buffalotech.com/partners/activate-program-application" >Activate Program Application</a></li> <li><a href="https://www.buffalotech.com/partners/partner-program" >Partner Program</a></li> <li><a href="https://www.buffalotech.com/partners/red-rewards-network-attached-storage" >Red Rewards</a></li> <li><a href="https://www.buffalotech.com/partners/deal-registration" >Deal Registration</a></li> </ul> </li> </ul> </li>  <li><a href="javascript:void(0)" class="">About</a><em class="level-1"></em> <ul> <li> <a href="/about" >About</a><em class="level-2"></em> <ul> <li><a href="https://www.buffalotech.com/about/about-buffalo" >About Buffalo</a></li> <li><a href="https://www.buffalotech.com/about/contact-us" >Contact Us</a></li> <li><a href="https://www.buffalotech.com/about/taa-compliant" >TAA Compliant</a></li> <li><a href="https://www.buffalotech.com/about/join-the-herd" >Receive our Solution & Announcement Emails</a></li> <li><a href="https://www.buffalotech.com/about/industry-partnerships" >Industry Partnerships</a></li> <li><a href="https://www.buffalotech.com/about/Buffalo-Americas-Inc.-Trademarks" >Trademarks</a></li> <li><a href="https://www.buffalotech.com/about/legal" >Legal</a></li> </ul> </li> <li> <a href="/careers" >Careers</a><em class="level-2"></em> <ul> <li><a href="https://www.buffalotech.com/careers/careers-at-buffalo" >Careers at Buffalo</a></li> </ul> </li> <li> <a href="/news" >News & Press</a><em class="level-2"></em> <ul> <li><a href="/news/category/press-releases" >Press Releases</a></li> </ul> </li> <li> <a href="/blog" >Blog</a><em class="level-2"></em> <ul> <li><a href="/blog/category/blog-helpful-tips" >Blog & Tips</a></li> </ul> </li> </ul> </li> </ul> </nav> </div> </div> </header> <script type='text/javascript'> async function UpdateAvailability() { const response = await fetch('https://d.la1-core1.sfdc-lywfpd.salesforceliveagent.com/chat/rest/Visitor/Availability.jsonp?sid=undefined&Availability.prefix=Visitor&Availability.ids=[5735x000000PCzc]&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=5725x000000PCnZ&org_id=00D600000006wRa&version=48', {cache: "no-cache"}); const ResponseData = await response.text(); if (ResponseData.includes("true")) { jQuery('#top-sales-chat').attr("src","https://www.buffalotech.com/images/uploads/ChatOnline.png"); jQuery('#top-sales-chat-a').attr("href","javascript:void(0)"); jQuery('.new-s-option').attr("href","javascript:void(0)"); jQuery('#top-sales-chat-a').removeAttr("target"); console.log('Agent Available'); } else { jQuery('#top-sales-chat-a').attr("href","https://www.buffalotech.com/about/contact-us"); jQuery('#top-sales-chat').attr("src","https://www.buffalotech.com/images/uploads/ChatOffline.png"); jQuery('.new-s-option').attr("href","https://www.buffalotech.com/about/contact-us"); jQuery('.new-s-option-img-Live').attr("src","https://www.buffalotech.com/images/uploads/icon_live_chat_greyed_out.png"); jQuery('#top-sales-chat').removeAttr("onclick"); jQuery('.new-s-option-img-Live').removeAttr("onclick"); console.log('No Agent Available'); } setTimeout(UpdateAvailability, 30000) } UpdateAvailability(); </script><script type='text/javascript'> function bootstrapChat() {embedded_svc.bootstrapEmbeddedService()} </script> <script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script><script type='text/javascript'> embedded_svc.addEventHandler("onAvailability", function(data) { console.log("onAvailability event was fired. Agent availability status is " + data.isAgentAvailable); }); var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = false; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; // saving pre chat details in chat transcript record embedded_svc.settings.extraPrechatFormDetails = [ {"label":"First Name", "transcriptFields": ["PreChat_First_Name__c"]}, {"label":"Last Name", "transcriptFields": ["PreChat_Last_Name__c"]}, {"label":"Email", "transcriptFields": ["PreChat_Email__c"]}, {"label":"Phone", "transcriptFields": ["PreChat_Phone__c"]}, {"label":"Reason for Contact:", "transcriptFields": ["PreChat_ReasonforContact__c"]}, {"label":"How can we help?", "transcriptFields": ["PreChat_How_can_we_help__c"]} ]; embedded_svc.init( 'https://buffaloamericas.my.salesforce.com', 'https://buffalotech.secure.force.com/liveAgentSetupFlow', gslbBaseURL, '00D600000006wRa', 'Pre_Sales', { baseLiveAgentContentURL: 'https://c.la1-c2-ia4.salesforceliveagent.com/content', deploymentId: '5725x000000PCnZ', buttonId: '5735x000000PCzc', baseLiveAgentURL: 'https://d.la1-c2-ia4.salesforceliveagent.com/chat', eswLiveAgentDevName: 'Pre_Sales', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://buffaloamericas.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() {initESW(null);}; document.body.appendChild(s); } else {initESW('https://service.force.com');} </script>  <section id="content"> <main> <div class="inner"> <div id="body"> <h1>Scope of Support</h1> <hr class="bslash"> <p>In addition to the Limited Warranty, your Buffalo product also comes with complimentary US-based technical support to assist with the setup of your unit or to help you with any warranty issues you may have, either via phone, email or live chat. Depending on your product, you can contact our team via phone for the initial setup of your product, and then via email or live chat for the remainder of your product’s warranty.</p> <div id="scope-of-support"> <table border="0" cellpadding="10" cellspacing="1" style="width: 100%;"> <thead> <tr> <th scope="col">Product Family</th> <th scope="col">Phone</th> <th scope="col">Email and Chat</th> </tr> </thead> <tbody> <tr> <td><a href="#482">TeraStation™ 3000/3010/5000/5010/5020/7010/3030</a></td> <td>3 Years</td> <td>Best effort after warranty period</td> </tr> <tr> <td><a href="#482">TeraStation™ 1000 / Essentials</a></td> <td>1 Year</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">TeraStation™ – WS IoT units</a></td> <td>3 Years</td> <td>Best effort after warranty period</td> </tr> <tr> <td><a href="#482">LinkStation™</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">DriveStation™ / Ministation™</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">AirStation™ Routers</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">DD-WRT Routers</a></td> <td>90 Days (Hardware)</td> <td>Warranty Period (Hardware)</td> </tr> <tr> <td><a href="#482">MediaStation™ / CD Drives</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">Switches</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> <tr> <td><a href="#482">All Others</a></td> <td>90 Days</td> <td>Warranty Period</td> </tr> </tbody> </table> <p class="font-12px">For purposes of Buffalo Support, 'best effort' is defined as providing minimum basic support without any guarantee of issue resolution or service speed. </p> </div> <br> <div id="482"> <div id="accordian"> <div class="accordian_link">TeraStation™ 3000/3010/5000/5010/5020</div> <div class="accordian_hidden"> <p>Installation and configuration support for these TeraStation models will be provided by Buffalo Americas for the entirety of the 3 year warranty via phone, chat, or email (or 5 years for enhanced warranty entitled units).</p> <p>Support Setup assistance will be provided for the following features (Please note that some features may not be available on all models):</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="/knowledge-base/terastation-network-configuration-picker" target="_blank">Networking Configuration</a></td> <td><a href="/knowledge-base/how-do-i-install-nas-navigator" target="_blank">Install NAS Navigator</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-a-raid-array-on-a-buffalo-terastation" target="_blank">RAID Configuration</a></td> <td><a href="/knowledge-base/configuring-ftp-on-a-terastation" target="_blank">FTP</a></td> </tr> <tr> <td><a href="/knowledge-base/creating-a-new-shared-folder-on-a-buffalo-terastation" target="_blank">Create SMB / NFS / AFP Shares</a></td> <td><a href="https://www.buffalotech.com/knowledge-base/terastation-backup-setup" target="_blank">Built-in Backup</a></td> </tr> <tr> <td><a href="/knowledge-base/joining-a-buffalo-nas-to-an-active-directory-domain" target="_blank">Connect to Active Directory</a></td> <td><a href="/knowledge-base/terastation-replication-setup" target="_blank">Replication</a></td> </tr> <tr> <td><a href="https://www.buffalotech.com/knowledge-base/terastation-failover-setup" target="_blank">Failover</a></td> <td><a href="https://www.buffalotech.com/knowledge-base/how-to-setup-the-remote-management-service">Remote Management Service</a></td> </tr> <tr> <td><a href="/knowledge-base/creating-an-iscsi-target-on-a-buffalo-terastation" target="_blank">iSCSI Creation and Connection</a></td> <td><a href="/knowledge-base/configuring-the-print-server-on-a-buffalo-terastation" target="_blank">Print Server</a> (Not Available on 3010/5010)</td> </tr> <tr> <td><a href="https://www.buffalotech.com/knowledge-base/buffalo-nas-ups-setup" target="_blank">UPS Sync</a></td> <td><a href="/knowledge-base/configuring-webaccess-on-a-buffalo-terastation" target="_blank">Web Access</a></td> </tr> <tr> <td><a href="/knowledge-base/updating-the-firmware-on-a-terastation-or-linkstation" target="_blank">Firmware Updates</a></td> <td><a href="http://novabackup.novastor.com/wp-content/images/IS-NovaBACKUP-Installation-Guide-EN.pdf" target="_blank">Novastor Installation</a></td> </tr> <tr> <td><a href="https://www.buffalotech.com/knowledge-base/terastation-initialization-reset-restore" target="_blank">Initialization / Reset / Restore</a></td> <td><a href="/knowledge-base/configuring-email-notifications-on-a-buffalo-terastation" target="_blank">Email Notification</a></td> </tr> <tr> <td><a href="/knowledge-base/replacing-a-failed-drive-on-terastation" target="_blank">Replacing Defective Drive</a></td> <td><a href="https://www.buffalotech.com/knowledge-base/axis-camera-companion-setup" target="_blank">Axis Camera Companion Setup</a></td> </tr> </tbody> </table> <p>Integration with 3rd party products and advanced configuration of NovaStor will be supported on a ‘best effort’ basis only.</p> <div class="clear"></div> </div> </div> </div> <div id="2210"> <div id="accordian"> <div class="accordian_link">TeraStation™ 1000/TS-XE</div> <div class="accordian_hidden"> <p>Installation and configuration support for these TeraStation models will be provided by Buffalo Americas for 1 year from purchase via phone or via email and chat for the entirety of the warranty period.</p> <p>Support Setup assistance will be provided for the following features:</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="/knowledge-base/terastation-network-configuration-picker" target="_blank">Networking Configuration</a></td> <td><a href="/knowledge-base/joining-a-buffalo-nas-to-an-active-directory-domain" target="_blank">Connect to Active Directory</a></td> </tr> <tr> <td><a href="/knowledge-base/how-do-i-install-nas-navigator" target="_blank">Install NAS Navigator</a></td> <td><a href="/knowledge-base/configuring-a-buffalo-terastation-to-sync-with-a-ups" target="_blank">UPS Sync</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-a-raid-array-on-a-buffalo-terastation" target="_blank">RAID Configuration</a></td> <td><a href="/knowledge-base/updating-the-firmware-on-a-terastation-or-linkstation" target="_blank">Firmware Updates</a></td> </tr> <tr> <td><a href="/knowledge-base/creating-a-new-shared-folder-on-a-buffalo-terastation" target="_blank">Create SMB / NFS / AFP Shares</a></td> <td><a href="/knowledge-base/initializing-settings-on-a-buffalo-linkstation" target="_blank">Initialization / Reset / Restore</a></td> </tr> <tr> <td><a href="/knowledge-base/replacing-a-failed-drive-on-terastation" target="_blank">Replacing Defective Drives</a></td> <td> </td> </tr> </tbody> </table> <p>In addition, guided setup articles and resources are available for:</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="/knowledge-base/configuring-email-notifications-on-a-buffalo-terastation" target="_blank">Email Notification</a></td> <td><a href="/knowledge-base/configuring-the-sleep-timer-on-a-buffalo-terastation" target="_blank">Sleep Timer</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-ftp-on-a-terastation" target="_blank">FTP</a></td> <td><a href="/knowledge-base/configuring-the-print-server-on-a-buffalo-terastation" target="_blank">Print Server</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-backup-on-a-buffalo-terastation" target="_blank">Built-in Backup</a></td> <td><a href="/knowledge-base/configuring-webaccess-on-a-buffalo-terastation" target="_blank">Web Access</a></td> </tr> <tr> <td><a href="/knowledge-base/terastation-replication-setup" target="_blank">Replication</a></td> <td><a href="/knowledge-base/configuring-failover-on-buffalo-terastations" target="_blank">Failover</a> (Not Available on TS1000 series)</td> </tr> <tr> <td><a href="http://novabackup.novastor.com/wp-content/images/IS-NovaBACKUP-Installation-Guide-EN.pdf" target="_blank">Novastor Installation</a></td> <td> </td> </tr> </tbody> </table> <p>Integration with 3rd party products and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2211"> <div id="accordian"> <div class="accordian_link">TeraStation™ - Windows Storage Server</div> <div class="accordian_hidden"> <p>Installation and configuration support for these TeraStation models will be provided by Buffalo Americas for the entirety of the 3 year warranty via phone, chat, or email (or 5 years for enhanced warranty entitled units).</p> <p>Support Setup assistance will be provided for the following features:</p> <table class="generic stripeMe" height="168" width="298"> <tbody> <tr> <td>Buffalo Tools</td> <td><a href="http://novabackup.novastor.com/wp-content/images/IS-NovaBACKUP-Installation-Guide-EN.pdf" target="_blank">Novastor Installation</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-an-iscsi-target-in-windows-storage-server" target="_blank">iSCSI Target</a></td> <td><a href="/knowledge-base/adding-nfs-to-windows-storage-server-2012" target="_blank">NFS Server</a></td> </tr> <tr> <td><a href="/knowledge-base/creating-a-shared-folder-in-windows-storage-server" target="_blank">Creating SMB Shares</a></td> <td><a href="/knowledge-base/configuring-an-iscsi-target-in-windows-storage-server" target="_blank">iSCSI initiator</a></td> </tr> <tr> <td><a href="https://www.buffalotech.com/knowledge-base/wss-replication-setup">Replication</a></td> <td>Installing 3rd Party Software</td> </tr> <tr> <td><a href="https://www.buffalotech.com/knowledge-base/ups-compatibility-list-for-terastation-wss-series">Compatible UPS</a></td> <td> </td> </tr> </tbody> </table> <p>In addition, guided setup articles and resources are available for:</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="https://docs.microsoft.com/en-us/windows-server/administration/server-manager/install-or-uninstall-roles-role-services-or-features" target="_blank">Adding Roles</a></td> <td><a href="https://msdn.microsoft.com/en-us/library/dd163558.aspx?f=255&MSPPError=-2147217396" target="_blank">Dynamic Disk (RAID) Setup</a></td> </tr> <tr> <td><a href="https://docs.microsoft.com/en-us/windows-server/storage/dfs-namespaces/create-a-dfs-namespace" target="_blank">DFS Client Setup</a></td> <td><a href="https://docs.microsoft.com/en-us/dynamics-nav/how-to--install-and-configure-internet-information-services-for-microsoft-dynamics-nav-web-client" target="_blank">FTP/HTTP Server</a></td> </tr> <tr> <td><a href="/knowledge-base/joining-a-wss-2012-nas-to-an-active-directory-domain" target="_blank">Joining an AD domain</a></td> <td><a href="https://www.buffalotech.com/knowledge-base/configure-shadow-copy-on-windows-storage-server-2016">Shadow Copy</a></td> </tr> </tbody> </table> <p>Configuration of 3rd party products, configuration of added roles, and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2212"> <div id="accordian"> <div class="accordian_link">LinkStation™</div> <div class="accordian_hidden"> <p>Installation and configuration support for LinkStation models will be provided by Buffalo Americas for 90 days from purchase via phone or via email and chat for the entirety of the warranty period.</p> <p>Support Setup assistance will be provided for the following features:</p> <table> <tbody> <tr> <td><a href="/knowledge-base/setting-a-static-fixed-ip-address-on-a-buffalo-linkstation" target="_blank">Networking Configuration</a></td> <td><a href="/knowledge-base/mapping-a-drive-to-a-buffalo-nas-in-windows" target="_blank">Map a Share</a></td> </tr> <tr> <td><a href="/knowledge-base/how-do-i-install-nas-navigator" target="_blank">Install NAS Navigator</a></td> <td><a href="/knowledge-base/updating-the-firmware-on-a-terastation-or-linkstation" target="_blank">Firmware Updates</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-os-x-time-machine-with-a-buffalo-linkstation" target="_blank">Turn on Time Machine Shares</a></td> <td><a href="/knowledge-base/initializing-settings-on-a-buffalo-linkstation" target="_blank">Initialization / Reset / Restore</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-a-raid-array-on-a-buffalo-linkstation" target="_blank">RAID Configuration</a></td> <td><a href="/knowledge-base/replacing-a-failed-drive-on-a-buffalo-linkstation" target="_blank">Replace Defective Drive</a></td> </tr> <tr> <td><a href="/knowledge-base/creating-a-shared-folder-on-a-buffalo-linkstation" target="_blank">Create Shared Folders</a></td> <td><a href="/knowledge-base/linkstation-nvr-acc-setup" target="_blank">(NVR) Axis Camera Companion One-Click Setup</a></td> </tr> </tbody> </table> <p>In addition, guided setup articles and resources are available for:</p> <table> <tbody> <tr> <td><a href="/knowledge-base/joining-a-buffalo-nas-to-an-active-directory-domain" target="_blank">Connect to Active Directory</a></td> <td><a href="/knowledge-base/configuring-backup-on-a-buffalo-linkstation" target="_blank">Built-in Backup</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-a-buffalo-linkstation-to-sync-with-a-ups" target="_blank">UPS Sync</a></td> <td><a href="/knowledge-base/configuring-the-sleep-timer-on-a-buffalo-linkstation" target="_blank">Sleep Timer</a></td> </tr> <tr> <td><a href="/knowledge-base/Configuring-FTP-on-a-Linkstation" target="_blank">FTP</a></td> <td><a href="/knowledge-base/configuring-the-print-server-on-a-buffalo-linkstation" target="_blank">Print Server</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-dlna-on-a-buffalo-linkstation" target="_blank">DLNA</a></td> <td><a href="/knowledge-base/setting-up-webaccess-on-a-buffalo-linkstation" target="_blank">Web Access</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-the-itunes-server-on-a-buffalo-linkstation" target="_blank">iTunes Server</a></td> <td><a href="http://novabackup.novastor.com/wp-content/images/IS-NovaBACKUP-Installation-Guide-EN.pdf" target="_blank">Novastor Installation</a></td> </tr> </tbody> </table> <p>Integration with 3rd party products and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2213"> <div id="accordian"> <div class="accordian_link">DriveStation™ / MediaStation™ / MiniStation™</div> <div class="accordian_hidden"> <p>Installation and configuration support for DriveStation, MiniStation and MediaStation models will be provided by Buffalo Americas for 90 days from purchase via phone or via email and chat for the entirety of the warranty period.</p> <p>Support Setup assistance will be provided for the following features:</p> <table class="generic stripeMe"> <tbody> <tr> <td>Install Buffalo Tools</td> </tr> <tr> <td>Install DVD / CD Software</td> </tr> <tr> <td>Format Drive to compatible file system</td> </tr> <tr> <td>Replace Drive in Multi Drive Unit</td> </tr> </tbody> </table> <p>In addition, guided setup articles and resources are available for:</p> <table class="generic stripeMe"> <tbody> <tr> <td>Configuring Buffalo Tools</td> </tr> <tr> <td>Configuring DVD / CD Software</td> </tr> <tr> <td>Installing Novastor (if included)</td> </tr> </tbody> </table> <p>Integration with 3rd party products and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2214"> <div id="accordian"> <div class="accordian_link">AirStation™ Routers / Clients</div> <div class="accordian_hidden"> <p>Installation and configuration support for Airstation Router and Wireless Client models will be provided by Buffalo Americas for 90 days from purchase via phone or via email and chat for the entirety of the warranty period.</p> <p>Support Setup assistance will be provided for the following features:</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="/knowledge-base/changing-the-ssid-network-name-on-a-buffalo-airstation" target="_blank">Change SSID</a></td> </tr> <tr> <td>Attach Client</td> </tr> <tr> <td>Configure DHCP</td> </tr> <tr> <td>Connect to ISP (best effort)</td> </tr> <tr> <td><a href="/knowledge-base/using-aoss-on-a-buffalo-airstation" target="_blank">AOSS Setup</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-access-control-on-a-buffalo-airstation" target="_blank">Parental Access Controls</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-web-filtering-on-a-buffalo-airstation" target="_blank">Parental Content Controls</a></td> </tr> </tbody> </table> <p>In addition, guided setup articles and resources are available for:</p> <table class="generic stripeMe"> <tbody> <tr> <td><a href="/knowledge-base/adding-the-airstation-to-an-existing-wireless-network" target="_blank">Configuring as a Bridge</a></td> </tr> <tr> <td><a href="/knowledge-base/how-do-i-add-an-airstation-to-an-existing-network" target="_blank">Configuring as an Access Point</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-port-forwarding-on-a-buffalo-airstation" target="_blank">Port Forwarding</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-eco-mode-on-a-buffalo-airstation" target="_blank">Eco Mode</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-qos-on-a-buffalo-airstation" target="_blank">QoS</a></td> </tr> <tr> <td><a href="/knowledge-base/configuring-mac-filtering-on-a-buffalo-airstation" target="_blank">MAC Filtering</a></td> </tr> <tr> <td><a href="/knowledge-base/airstation-usb-functions">USB Drives</a> (all functionality)</td> </tr> </tbody> </table> <p>Integration with 3rd party products and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2216"> <div id="accordian"> <div class="accordian_link">DD-WRT Pre-Loaded AirStation™ Routers</div> <div class="accordian_hidden"> <p>Open Source DD-WRT Routers are factory pre-loaded with the open source operating system, DD-WRT. All development, firmware updates, technical and configuration support will be provided by DD-WRT and the DD-WRT community. Buffalo Americas provides a limited hardware warranty that covers malfunctioning hardware. Hardware warranty support is available for 90 days from purchase via phone or via email for the entirety of the warranty period.</p> <div class="clear"></div> </div> </div> </div> <div id="2217"> <div id="accordian"> <div class="accordian_link">Switches</div> <div class="accordian_hidden"> <p>Installation and configuration support for Buffalo Switches will be provided by Buffalo Americas for 90 days from purchase via phone or via email and chat for the entirety of the warranty period.</p> <p>Support Setup assistance will be provided for the following features:</p> <table class="generic stripeMe"> <tbody> <tr> <td>Basic System Settings</td> </tr> <tr> <td>Basic VLAN creation</td> </tr> <tr> <td><a href="/knowledge-base/configuring-port-trunking-on-a-buffalo-bs-gs-series-smart-switch" target="_blank">Port Trunking with TeraStation</a></td> </tr> <tr> <td>Basic PoE Settings</td> </tr> </tbody> </table> <p>Buffalo Smart Switches ship with an advanced feature set that is not supported by the Technical Support team. If you require professional advanced networking design assistance, Buffalo can help you contact a Buffalo partner.</p> <p>Integration with 3rd party products and advanced configuration of NovaStor will be unsupported by Buffalo Americas. Contact your 3rd party vendor for assistance.</p> <div class="clear"></div> </div> </div> </div> <div id="2218"> <div id="accordian"> <div class="accordian_link">Other items not listed</div> <div class="accordian_hidden"> <p>Other legacy devices that do not fit into these categories will be supported by Buffalo Americas for 90 days from purchase via phone or via email and chat for the entirety of the warranty period.</p> <div class="clear"></div> </div> </div> </div> </div> </div> </main> <aside> <nav> <ul> <li> <a class="nav_link no_menu" href="/support">Get Support</a> </li> <li> <a class="nav_link no_menu" href="/knowledge-base">Knowledge Base</a> </li> <li> <a class="nav_link no_menu" href="https://forums.buffalotech.com/" target="_blank">Forums</a> </li> <li> <a class="nav_link active">Warranty</a> <ul class="subnav active"> <li><a href="https://www.buffalotech.com/warranty/warranty-terms">Warranty Terms</a></li> <li><a href="https://www.buffalotech.com/warranty/scope-of-support" class="active">Scope of Support</a></li> </ul> </li> <li> <a class="nav_link">Data Recovery</a> <ul class="subnav"> <li><a href="https://www.buffalotech.com/data-recovery/data-recovery-service">Data Recovery Service</a></li> </ul> </li> </ul> </nav> <div id="side_newsletter"> <h2>Join The Herd</h2> <p>Stay up to date on the latest product information</p> <a href="/about/join-the-herd">Join Now</a> <br> </div> </aside> </section> <div id="push"></div> </div> <footer> <div id="footer_main" class="full"> <div class="container"> <a href="/about/join-the-herd"> <div id="footer_main_left"> <img src="/images/site/join-the-herd.png" style="margin-top:13px; height: 39px;width: auto;"> </div> </a>  <div id="footer_main_right" class="right"> <ul> <li><a href="https://www.facebook.com/BuffaloAmericas" id="Facebook" target="_blank"><div class="normal" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_facebook.png)">Facebook</div><div class="hover" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_facebook_hover.png)">Facebook</div></a></li> <li><a href="https://twitter.com/buffaloamericas" id="Twitter" target="_blank"><div class="normal" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_twitter.png)">Twitter</div><div class="hover" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_twitter_hover.png)">Twitter</div></a></li> <li><a href="https://www.linkedin.com/company/buffalo-technology" id="LinkedIn" target="_blank"><div class="normal" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_linkedin.png)">LinkedIn</div><div class="hover" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_linkedin_hover.png)">LinkedIn</div></a></li> <li><a href="https://community.spiceworks.com/pages/Buffalo" id="Spiceworks" target="_blank"><div class="normal" style="background: url(https://www.buffalotech.com/images/uploads/sworks_logo_new.png)">Spiceworks</div><div class="hover" style="background: url(https://www.buffalotech.com/images/uploads/sworks.png)">Spiceworks</div></a></li> <li><a href="https://www.youtube.com/user/buffalotechchannel" id="Youtube" target="_blank"><div class="normal" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_youtube.png)">Youtube</div><div class="hover" style="background: url(https://www.buffalotech.com/images/uploads/footer_icon_youtube_hover.png)">Youtube</div></a></li> <li><a id="Spicewoks" href="//community.spiceworks.com/pages/https://community.spiceworks.com/pages/Buffalo/follow?utm_medium=button_swoosh_only" target="_blank"><div class="normal">Spiceworks</div><div class="hover">Spiceworks</div></a></li> </ul> </div> </div> </div> <div id="footer_sitemap_container"> <a id="footer_bottom_tab"> <span>Global Site Map</span> </a> <div id="footer_sitemap"> <div class="container"> <div class="column"> <h5>Products</h5> <ul> <li><a href="/products/category/network-attached-storage-nas">Network Attached Storage</a></li> <li><a href="/products/category/external-hard-drives">External Hard Drives</a></li> <li><a href="/products/category/wireless-networking">Wireless Networking</a></li> <li><a href="/products/category/network-switches">Network Switches</a></li> <li><a href="/products/category/optical-drives">Optical Drives</a></li> <li><a href="/products/category/accessories">Accessories</a></li> </ul> </div> <div class="column"> <h5>Resources</h5> <ul> <li><a href="/resources/category/case-studies">Case Studies</a></li> <li><a href="/resources/category/white-papers">White Papers</a></li> <li><a href="/resources/category/success-stories">Success Stories</a></li> <li><a href="/raid">RAID Calculator</a></li> </ul> </div> <div class="column"> <h5><a href="/where-to-buy">Where to Buy</a></h5> <br> <h5>Support</h5> <ul> <li><a href="/support">Get Support</a></li> <li><a href="/knowledge-base">Knowledge Base</a></li> <li><a href="http://forums.buffalotech.com/" target="_blank">Forums</a></li> <li><a href="/warranty">Warranty</a></li> </ul> </div> <div class="column"> <h5><a href="/partners">Partners</a></h5> <h5><a href="/about">About</a></h5> <h5><a href="/careers">Careers</a></h5> <h5><a href="/news">News & Press</a></h5> <h5><a href="/blog">Blog</a></h5> <h5><a href="/about/contact-us">Contact</a></h5> </div> <div class="clear"></div> </div> </div> </div> <div id="footer_bottom" class="full"> <div class="container"> <div id="footer_bottom_left" class="left"> <a href="/about/legal#tab-privacy-policy">Privacy Policy</a> <a href="/about/legal">Patents</a> <a href="/select-your-region/">Change Region</a> </div> <div id="footer_bottom_right" class="right"> <p>© 2024 Buffalo Americas, Inc. All Rights Reserved</p> </div> </div> </div> </footer> <div id="search_popup"> <div id="search_container"> <a id="search_close">X</a> <div class="search_form"> <form method="post" action="https://www.buffalotech.com/" > <div class='hiddenFields'> <input type="hidden" name="params" value="eyJyZXN1bHRfcGFnZSI6InNlYXJjaCJ9" /> <input type="hidden" name="ACT" value="32" /> <input type="hidden" name="site_id" value="1" /> <input type="hidden" name="csrf_token" value="163fe7e5884d930b3aca82e3ec9590250173214f" /> </div> <input type="text" name="keywords" placeholder="keyword search..."> <input type="submit" value="Search"> </form> </div> </div> </div> <div class="darken"></div> <script> $(document).ready(function() { var substringMatcher = function(strs) { return function findMatches(q, cb) { var matches, substringRegex; // an array that will be populated with substring matches matches = []; // regex used to determine if a string contains the substring `q` substrRegex = new RegExp(q, 'i'); // iterate through the pool of strings and for any string that // contains the substring `q`, add it to the `matches` array $.each(strs, function(i, str) { if (substrRegex.test(str)) {matches.push(str);} }); cb(matches); }; }; var prodvars = ['TS51220RH12012', 'TS51220RH4812', 'TS51220RH1604', 'TS3430RN3204', 'TS3430RN1604', 'TS3430RN0804', 'TS3430RN1602', 'TS3430RN0802', 'TS3430RN0402', 'TS3430DN3204', 'TS3430DN1604', 'TS3430DN0804', 'TS3430DN1602', 'TS3430DN0802', 'TS3430DN0402', 'TS3230DN1602', 'TS3230DN0802', 'TS3230DN0402', 'TS3420RN6404', 'TS3420RN4804', 'SSD-SAO1.0U3B', 'SSD-SAO2.0U3B', 'SSD-PHO1.0U3B', 'SSD-PHO2.0U3B', ' SSD-PHO4.0U3B', 'TS3220DN1602', 'DVSM-PUV8U3B-US', 'BRXL-PUS6U3B-US', 'DVSM-PUV8U3B-TAA', 'OP-NVSSD-2.0T', 'OP-NVSSD-512G', 'TS71210RH24012', 'TS71210RH19212', 'TS71210RH14412', 'TS71210RH9612', 'TS71210RH8004', 'TS71210RH6404', 'TS71210RH4804', 'TS71210RH3204', 'TS5420DN8004', 'TS5420RN8004', 'TS5420RN6404', 'TS5420DN4002', 'TS5420DN3202', 'TS5420DN6404', 'TS5820DN6404', 'TS5820DN8004', 'TS5820DN16008', 'TS5820DN12808', 'BRXL-PUS6U3B-TAA', 'OP-HD20.0H2U-5Y', 'OP-HD16.0N', 'OP-HD20.0N', 'TS5820DN9608', 'TS5820DN6408', 'TS5820DN4804', 'TS5820DN3204', 'TS51220RH24012', 'TS51220RH19212', 'TS51220RH14412', 'TS51220RH9612', 'TS51220RH8004', 'TS51220RH6404', 'TS51220RH4804', 'TS51220RH3204', 'TS5420RN1604', 'TS5420RN3204', 'TS5420RN4804', 'TS5420DN4804', 'TS5420DN3204', 'TS5420DN1604', 'TS5420DN2402', 'TS5420DN1602', 'TS5420DN0802', 'TS3420R3204S', 'TS3420R2404S', 'TS3420R1604S', 'TS3420D3204S', 'TS3420D2404S', 'TS3420D1604S', 'TS3420D0804S', 'OP-HD8.0-2Y', 'OP-HD6.0-2Y', 'OP-HD4.0-2Y', 'OP-HD2.0-2Y', 'TS3420R0804S', 'OP-HD12.0N', 'TS5410RN4804', 'SSD-PUT2.0U3B', 'SSD-PG2.0U3B', 'HD-PGF5.0U3GB', 'HD-PGF4.0U3GB', 'HD-PGF2.0U3BB', 'HD-PGF1.0U3B', 'SSD-PUT1.0U3B', 'SSD-PUT500U3B', 'SSD-PG1.0U3B', 'SSD-PG500U3B', 'OP-HD10.0N', 'WS5420RN40S9', 'WS5420RN32S9', 'WS5420RN16S9', 'WS5420DN32S9', 'WS5420DN16S9', 'WS5420DN08S9', 'WS5220DN08S9', 'LS720D1602', 'LS720D0802', 'LS720D0402', 'LS710D0801', 'LS710D0401', 'LS710D0201', 'LS720D1602B', 'LS720D0802B', 'LS720D0402B', 'OP-HD8.0BST-3Y', 'OP-HD16.0H2U-5Y', 'TS51210RH19212', 'TS51210RH6404', 'OP-HD6.0BST-3Y', 'LS210D0601', 'LS220D1202', 'LS220D1202B', 'HD-HS500Qv2', 'TS6400DN0802', 'TS6400DN1602', 'TS6400RN0802', 'TS6400RN1602', 'TS3210DN0802', 'TS3410RN0804', 'TS3420DN0804', 'TS3410DN0804', 'TS3420DN1602', 'TS3420DN0802', 'TS3420DN0402', 'TS3420DN3204', 'TS3420DN1604', 'TS3220DN0402', 'TS3420RN3204', 'TS3420RN1604', 'TS3420RN1602', 'TS3420RN0402', 'TS3420RN0802', 'TS6400RN1604', 'TS6400RN3204', 'TS6400DN1604', 'TS6400DN3204', 'LS220D0802B', 'LS220D0402B', 'TS3410RN0802', 'TS3410RN0402', 'TS5410RN1602', 'TS5410RN0802', 'OP-HD12.0H2U-5Y', 'TS51210RH4804', 'TS51210RH14412', 'TS3410DN0802', 'TS3410DN0402', 'TS5410DN1602', 'TS5410DN0802', 'TS5410DN0402', 'OP-HD8.0BN/B', 'OP-HD4.0BN/B', 'OP-HD2.0BN/B', 'WSH5610DN48S6', 'WSH5610DN24S6', 'WSH5610DN12S6', 'WS5420RN32S6', 'WS5420RN16S6', 'WS5420DN32W6', 'WS5420DN16W6', 'WS5420DN08W6', 'WS5220DN08W6', 'WS5220DN04W6', 'OP-HD10.0H2U-5Y', 'TS51210RH4004', 'TS51210RH12012', 'TS5410RN3204', 'TS5410DN3204', 'OP-HD8.0H2U-5Y', 'OP-HD4.0H2U-5Y', 'TS5810DN6408', 'TS5810DN3208', 'TS5810DN3204', 'TS5810DN1604', 'OP-HD8.0N', 'OP-HD10.0ZH-3Y', 'BS-MP2012', 'BS-MP2008', 'OP-HD1.0N', 'OP-HD6.0N', 'OP-HD4.0N', 'OP-HD3.0N', 'OP-HD2.0N', 'OP-PU-10R2UWR', 'OP-HD8.0H2U', 'OP-HD4.0H2U', 'TS51210RH9612', 'TS51210RH4812', 'TS51210RH3204', 'TS51210RH1604', 'OP-HD4.0BN', 'OP-HD2.0BN', 'OP-HD1.0BN', 'LS520DN0802', 'LS520DN0402', 'LS520DN0202', 'HD-PCF2.0U3BD', 'HD-PCF1.0U3BD', 'Airstation WZR-1750DHP', 'HD-LX8.0TU3', 'TS3410RN1604', 'TS3410RN1204', 'TS3420RN0804', 'TS3410RN0404', 'TS3410DN1604', 'TS3410DN1204', 'TS3410DN0404', 'TS3220DN0802', 'TS3210DN0402', 'BS-XP2012', 'BS-XP2008', 'TS5410RN2404', 'TS5410RN1604', 'TS5410RN0804', 'TS5410DN2404', 'TS5410DN1604', 'TS5410DN0804', 'TS5210DN0802', 'TS5210DN0402', 'WSH5610DN24S2', 'WSH5610DN12S2', 'TS-2RZH120T12D', '3YKYD40', '3YKYD30', '3YKYD20', '3YKYD10', '3YNBD10', '3YNBD20', '5YNBD40', '5YNBD30', '5YNBD20', '5YNBD10', '5YKYD40', '5YKYD30', '5YKYD20', '5YKYD10', 'TS1200D0402', 'WZR-600DHP2', 'TS-8VH12TL/R6', 'HD-QL8TU3/R5', 'HA-N1HZ60', 'BS-SFP-GSR', 'BS-SFP-GLR', 'WLA-G54C', 'HA-N1ZH60BK', 'PC-P1LAN', 'PC-P3LWG/DVD', 'WLI-U2-KG125S', 'WLE-HG-NDC', 'HD-LEM2.0TU2', 'HD-LEM1.5TU2', 'HD-LEM1.0TU2', 'HD-CL2.0TU2', 'HD-CL1.0TU2', 'HD-PF500U2/BK', 'HD-LB1.0TU3', 'HD-PXT1TU2/B', 'HD-PXT500U2/R', 'HD-PXT500U2/W', 'HD-PXT500U2/B', 'HD-PXT320U2/R', 'HD-PXT320U2/W', 'HD-PXT320U2/B', 'HD-PET500U2/W', 'HD-PET500U2/B', 'HD-PET320U2/W', 'HD-LB1.5TU2', 'HD-LB1.0TU2', 'HD-CXT2.0TU2', 'HD-CXT1.5TU2', 'HD-CXT1.0TU2', 'HD-PE640U3/BK', 'HD-PE500U3/BK', 'HD-PV640U2/BK', 'HD-PV500U2/BK', 'HD-PV320U2/BK', 'HD-PV250U2/BK', 'HD-AV2.0TU2', 'HD-AV1.5TU2', 'HD-AV1.0TU2', 'HD-HX2.0TU3', 'HD-HX1.5TU3', 'HD-HX1.0TU3', 'HD-PA500IBU2D', 'HD-PX500U2/RD', 'HD-PX500U2/BK', 'HD-PX500U2/WH', 'HD-PX320U2/RD', 'HD-PX320U2/BK', 'HD-PX320U2/WH', 'HD-PX250U2/RD', 'HD-PX250U2/WH', 'HD-CX2.0TU2', 'HD-CX1.5TU2', 'HD-CX1.0TU2', 'HD-CX500U2', 'HD-CE2.0TU2', 'HD-HS1.5TU2/F', 'HD-PF500U2/WH', 'HD-CE500IU2', 'HD-W2.0TIU2/R1', 'HD-RQS1TSU2R5', 'HDS-PH320U2', 'HDS-PH160U2', 'HD-CE1.0TU2', 'HD-CE750U2', 'HD-CE640U2', 'HD-CE500U2', 'HD-CE320U2', 'HD-HS640U2', 'HD-PF320U2', 'HD-PF250U2/BK', 'HD-PF160U2/BK', 'HD-PF120U2/BK', 'HD-PS500U2', 'HD-HS320Q', 'HD-PS320U2', 'HD-HS750IU2', 'HD-WS1.0TU2', 'HD-HS1.0TIU2/F', 'HD-HS500IU2', 'HD-HS320IU2', 'HD-QS4.0TSU2/R5', 'HD-QS2.0TSU2/R5', 'HD-QS1.0TSU2/R5', 'HD-PS300U2', 'HD-HS1.0TU2/F', 'HD-PS250U2', 'HD-PS160U2', 'HD-PS120U2', 'HD-PS80U2', 'HD-HS750U2', 'HD-HS500U2', 'HD-HS320U2', 'HD-Q2.0TSU2/R5', 'HD-Q1.0TSU2/R5', 'HD-W1.5TIU2/R1', 'HD-W1.0TIU2/R1', 'HD-QL4TU3R5', 'HD-HC320U2', 'HD-HC750IU2', 'HD-HC500IU2', 'HD-HC320IU2', 'HD-HC250IU2', 'HD-HC750U2', 'HD-HC500U2', 'HD-W800IU2/R1', 'HD-W500IU2/R1', 'HD-HC400U2', 'HD-HC250U2', 'HD-HC160U2', 'HD-HB400U2', 'HD-PH40U2/BST', 'HD-HB160U2', 'WLI-H4-D1300', 'WLI-UC-G450', 'WLI-UC-GNHP', 'WLI-U2-SG54HG', 'WLI-UC-GN', 'WLI-PCI-G300N', 'WLI-UC-G300HP', 'WLI-U2-G300N', 'WLI-CB-G300N', 'WLI-CB-G54HP', 'WLI3-TX1-G54', 'WLI-U2-KG54-AI', 'WLI-CB-G54S', 'WLI2-PCI-G54S', 'WLE-RMC', 'WLE-AT-DACB', 'WLE-AT-DACW', 'WLE-MYG', 'WLE-DA2', 'WLE-AT-NDRHB', 'WLE-AT-NDRHW', 'WLE-HG-NDR', 'LPV3-U2', 'LPV2-USB-TX1', 'LPV-WL11G', 'WLI-TX4-G54HP', 'WLI-CB-B11', 'WLE-WK', 'WCA-G', 'WHR-G125', 'WLA2-G54C', 'WHR-G54S', 'WYR-G54', 'WCR-G54', 'WHR-HP-AG108', 'WLAR-L11G-L', 'WLA-L11G', 'WZR-G108', 'WZR-G240', 'WZR-HP-G54', 'WZR-RS-G54', 'HD-QL16TU3R5', 'hd-pf500u2', 'HD-PCT500U3/B', 'HD-PCT1TU3/B', 'HD-PCT1TU3/BB', 'HD-PCT1TU2/BK', 'HD-PCT640U2/B', 'HD-PCT500U2/B', 'HD-PCT320U2/B', 'HD-PCT1TU2/BB', 'HD-PX250U2/BK', 'HD-PZ500U3B', 'HD-PET640U2/W', 'HD-PET640U2/R', 'HD-PET640U2/B', 'HD-PET500U2/R', 'HD-PET320U2/R', 'HD-PET320U2/B', 'HD-PE500U2/RD', 'HD-PE500U2/WH', 'HD-PE500U2/Bk', 'HD-PE320U2/RD', 'HD-PE320U2/WH', 'HD-PE320U2/BK', 'HD-PE250U2/RD', 'HD-PE250U2/WH', 'HD-PE250U2/BK', 'HD-PCF500U3B', 'HD-PHS80U2/UC', 'HD-PHS40U2/UC', 'HD-PHS160U2/UC', 'LS-V4.0TL', 'LS-QVL/E', 'LS-Q8.0TL/R5', 'LS-Q6.0TL/R5', 'LS-Q4.0TL/R5', 'LS-Q2.0TL/R5', 'LS-Q1.0TL/R5', 'LS-QV8.0TL/R5', 'LS-QV6.0TL/R5', 'LS-QV4.0TL/R5', 'LS-QV12TL/R5', 'LS-QV2.0TL/R5', 'LS-XH500L', 'LS-XH2.0TL', 'LS-XH1.5TL', 'LS-XH1.0TL', 'LS-V1.5TL', 'LS-WVL/E', 'LS-WV6.0TL/R1', 'LS-WV4.0TL/R1', 'LS-WV2.0TL/R1', 'LS-W2.0TGL/R1', 'LS-W1.5TGL/R1', 'LS-W1.0TGL/R1', 'LS-V3.0TL', 'LS-V2.0TL', 'LS-V1.0TL', 'LS-750GL', 'LS-500GL', 'LS-400GL', 'LS-320GL', 'LS-250GL', 'LS-1000GL', 'LS-WSX500L/R1', 'LS-WSX1.0TL/R1', 'LS-WS500GLR1WH', 'LS-WS500GL/R1', 'LS-WS1.0TGLR1WH', 'LS-WS1.0TGL/R1', 'LS-CH500L', 'LS-X3.0TL', 'LS-CH2.0TL', 'LS-X2.0TL', 'LS-CH1.0TL', 'LS-CH1.5TL', 'LS-X1.0TL', 'HS-DH750GL', 'HS-DH500GL', 'HS-DH320GL', 'HS-DH250GL', 'HS-DH1000GL', 'HS-D400GL', 'HS-D300GL', 'HD-HG400LAN', 'HD-HG300LAN', 'HD-HG250LAN', 'HD-HG160LAN', 'LS-L500GL', 'LS-C500L', 'LS-L320GL', 'LS-C1.0TL', 'LS-WX6.0TL/R1', 'LS-WX4.0TL/R1', 'LS-WX2.0TL/R1', 'LS-WX1.0TL/R1', 'LS-WX3.0TL/R1', 'LS-WX1.0TL/1D', 'HD-H400LAN', 'HD-H300LAN', 'HD-H250LAN', 'HD-H160LAN', 'HD-H120LAN', 'HD-WL8TU3R1', 'HD-WL6TU3R1', 'HD-WL4TU3R1', 'HD-WL4TSU2R1', 'HD-WL2TSU2R1', 'IFC-EC2U3/UC2', 'HD-QL12TU3R5', 'HD-QL8TSU2R5', 'HD-QL4TSU2R5', 'HD-WL2TU3R1', 'HD-HS2.0TQ', 'HD-LB4.0TU3', 'HD-LB3.0TU3', 'HD-LB2.0TU3', 'HD-LB3.0TU2', 'HD-LB2.0TU2', 'HD-HB250U2', 'CS-X2.0', 'CS-X 1.0', 'CS-WV2.0/1D', 'CS-WV1.0/1D', 'CS-WX2.0/1D', 'CS-WX1.0/1D', 'BR3D-12U3', 'BR-PX68U2/BK', 'BR-X816U2', 'DVSM-PN58U2VB', 'DVSM-PN58U2VW', 'DVSM-P58U2/BW', 'HD-HS1.5TQ', 'HD-HS1.0TQ', 'BR-816SU2', 'DVSM-P58U2/B', 'BR-816FBS', 'BRHC-6316U2', 'HD-PUS500U3B', 'HD-PNT500U3S', 'HD-PNT500U3R', 'HD-PNT500U3B', 'HD-PNT2.0U3GB', 'HD-PNT1.0U3BS', 'HD-PNT1.0U3S', 'HD-PNT1.0U3BR', 'HD-PNT1.0U3R', 'HD-PNT1.0U3B', 'HD-PNT1.0U3BB', 'BRXL-PC6U2B', 'HD-CE1.5TU2', 'HD-CE640LU2', 'HD-CE500LU2', 'LT-H90LAN', 'HD-PF320U2/BK', 'HD-HS500Q', 'WHR-HP-G54', 'HD-QL8TU3R5', 'LS220D0602', 'HD-CE2.0TLU2', 'HD-CE1.5TLU2', 'HD-CE1.0TLU2', 'HD-CE1.0TIU2', 'HD-PZ1.0U3S', 'HD-PZ1.0U3R', 'IFC-EC2U3/UC', 'IFC-PCIE2U3', 'WZR-AG300NH', 'WZR-G300N', 'LSW4-GT-8EP/W', 'LSW3-TX-8EP/W', 'LSW3-TX-5EP/W', 'HA-N1AH40', 'HA-N1AH40BK', 'WZR-D1800H', 'WZR-300HP', 'TS-XE12TL/R5', 'TS-X12TL/R5', 'WS-Q2.0TL/R5', 'WS-Q4.0TL/R5', 'WS-RV8.0TL/R5', 'WS-RV4.0TL/R5', 'TS-RVH8.0TL/R6', 'TS-RVH4.0TL/R6', 'TS-RVH12TL/R6', 'WS-QV4.0TL/R5', 'TS-QVH8.0TL/R6', 'TS-QVH4.0TL/R6', 'TS-QVH12TL/R6', 'TS-RH8.0TGL/R5', 'TS-RH6.0TGL/R5', 'TS-RH4.0TGL/R5', 'TS-RH2.0TGL/R5', 'TS-RH1.0TGL/R5', 'TS-RI8.0TGL/R5', 'TS-RI6.0TGL/R5', 'TS-RI4.0TGL/R5', 'TS-RI2.0TGL/R5', 'TS-RI1.0TGL/R5', 'TS-I4.0TGL/R5', 'TS-I2.0TGL/R5', 'TS-I1.0TGL/R5', 'TS-H6.0TGL/R5', 'TS-H4.0TGL/R5', 'TS-H3.0TGL/R5', 'TS-H2.0TGL/R5', 'TS-H1.0TGL/R5', 'WS-WV2.0TL/R1', 'TS-WVH6.0TL/R1', 'TS-WVH4.0TL/R1', 'TS-WVH2.0TL/R1', 'TS-8VH8.0TL/R6', 'TS-8VH24TL/R6', 'TS-8VH16TL/R6', 'WS-6V6.0TL/R5', 'WS-6V12TL/R5', 'TS-6VH6.0TL/R6', 'TS-6VH18TL/R6', 'TS-6VH12TL/R6', 'TS-2.0TGL/R5', 'TS-1.6TGL/R5', 'TS-1.0TGL/R5', 'TS-0.6TGL/R5', 'HS-DH4.0TGL/R5', 'HS-DH3.0TGL/R5', 'HS-DH2.0TGL/RSEU', 'HS-DH2.0TGL/R5', 'HS-DH1.0TGL/R5', 'TS-RX8.0TL/R5', 'TS-RX4.0TL/R5', 'TS-RX2.0TL/R5', 'TS-RX12TL/R5', 'TS-X6.0TL/R5', 'TS-X4.0TL/R5', 'TS-X2.0TL/R5', 'TS-RX6.0TL/R5', 'TS-RX16TL/R5', 'TS-RIX8.0TL/R5', 'TS-RIX6.0TL/R5', 'TS-RIX4.0TL/R5', 'TS-RIX2.0TL/R5', 'TS-RIX12TL/R5', 'TS-IX4.0TL/R5', 'TS-IX2.0TL/R5', 'TS-X8.0TL/R5', 'HD-H2.0TGL/R5', 'HD-H1.6TGL/R5', 'HD-H1.0TGL/R5', 'HD-H0.6TGL/R53', 'HS-D2.0TGL/R5', 'HS-D1.6TGL/R5', 'HS-D1.0TGL/R5', 'TS-XE6.0TL/R5', 'TS-XE2.0TL/R5', 'TS-WX4.0TL/R1', 'TS-WX2.0TL/R1', 'TS-WX1.0TL/R1', 'TS-WX1.0TL/1D', 'WCR-GN', 'WHR-G300N', 'WLAE-AG300N', 'WLI-TX4-AG300N', 'WLI-UC-G300N', 'HD-PZ1.0U3B', 'HD-PZ2.0U3B', 'LS420D0802S', 'LS420D0602', 'HD-PZ500U3S', 'HD-PZ500U3R', 'HD-RQS2TSU2R5', 'WHR-300HP', 'WAPS-AG300H', 'WHR-600D', 'WZR-HP-G450H', 'WMR-300', 'WZR-HP-AG300H', 'WHR-HP-G300N', 'WZR-HP-G300NH', 'WHR-HP-GN', 'WZR-600DHP2D', 'WZR-1166DHP', 'WI-U2-866D', 'BSL-POE-G2105U', 'LSW3-GT-5EP/W', 'BS-G2124U', 'BSL-PS-G2116M', 'BS-G2116U', 'TS5200D0202', 'TS5400D1604', 'WZR2-G300N', 'TS5400D1204', 'TS5400D0804', 'TS5400D0404', 'TS5400RH0804', 'TS5200D0802', 'TS5200D0602', 'TS5200D0402', 'WS5600D2406SR2', 'WS5600D1206SR2', 'WS5400R0804SR2', 'WS5400R1604SR2', 'WS5400D0804WR2', 'WS5400D0404WR2', 'WS5400D1204WR2', 'WS5200D0802WR2', 'WS5200D0402WR2', 'WS-QV8.0TL/R5', 'WS-WV4.0TL/R1', 'TS-XE8.0TL/R5', 'TS-XE4.0TL/R5', 'TS-2RZS08T04D', 'TS-2RZN12T04D', 'TS-2RZH72T12D', 'TS-2RZH36T12D', 'TS5800D3208', 'TS5800D2408', 'TS5800D1608', 'WS5600D2406', 'WS5600D1206', 'TS5600D1806', 'TS5600D1206', 'TS5400R0804', 'TS5400R1604', 'TS5400R1204', 'WS5400R0804', 'WS5400D0804', 'WS5400D0404', 'WS5400R1604', 'WS5400D1204', 'TS5400RH2404', 'WS5200D0802', 'WS5200D0402', 'TS1200D0602', 'HD-PA500TU3', 'HD-PGD500U3', 'HDW-PD1.0U3', 'SSD-WA256T', 'SSD-WA512T', 'SSD-WA1.0T', 'HD-GD1.0U3', 'BSL-PS-G2108M', 'OP-TSVC-5Y', 'OP-TSVC-3Y', 'OP-TSVC-1Y', 'OP-LP-CAMDS', 'OP-LP-CAM5', 'OP-LP-CAM3', 'OP-LP-CAM1', 'LPV4-U2-300S', 'IFC-PCIE2U3S2', 'OP-FAN-2RZ-3Y', 'OP-AC12', 'OP-PU-2RZ-3Y', 'OP-MEM-8GX2-3Y', 'OP-MEM-4GX2-3Y', 'OP-HD1.0/A', 'OP-HD2.0/A', 'OP-HD2.0T/512-3Y', 'OP-HD1.0T/512-3Y', 'OP-HD2.0WH', 'OP-HD3.0WH', 'OP-HD4.0WH', 'OP-HD4.0QH', 'OP-HD3.0QH', 'OP-HD2.0QH', 'TS-OPHD-H8.0T', 'TS-OPHD-H4.0T', 'TS-OPHD-H2.0T', 'OP-HD2.0BNB', 'OP-HD4.0BNB', 'OP-HD8.0BHB', 'OP-HD6.0QH', 'OP-HD1.0T/4K-3Y', 'OP-HD2.0T/4K-3Y', 'OP-HD3.0T/4K-3Y', 'OP-HD4.0BST-3Y', 'OP-HD3.0BST-3Y', 'OP-HD2.0BST-3Y', 'OP-HD1.0BST-3Y', 'OP-HD3.0WR', 'OP-HD6.0WR', 'OP-HD4.0WR', 'OP-HD2.0WR', 'OP-HD1.0WR', 'OP-HD8.0H-3Y', 'OP-HD6.0H-3Y', 'OP-HD4.0H-3Y', 'OP-HD3.0H-3Y', 'OP-HD2.0H-3Y', 'OP-HD4.0S-3Y', 'OP-HD3.0S-3Y', 'OP-HD2.0S-3Y', 'OP-HD1.0S-3Y', 'OP-HD2.0ZS-3Y', 'OP-HD3.0ZS-3Y', 'OP-HD8.0ZH-3Y', 'OP-HD6.0ZH-3Y', 'OP-HD4.0ZH-3Y', 'OP-HD3.0ZH-3Y', 'OP-HD2.0ZH-3Y', 'LPV4-U2-300S', 'OP-FAN', 'OP-FAN-A-3Y', 'OP-FAN-2RZ-3Y', 'EWNBD03', 'EWNBD02', 'EWNBD01', 'BS-GU2024', 'BS-GU2016', 'BS-GU2008', 'BS-GU2005', 'BS-GU2016P', 'BS-GU2008P', 'BS-GU2005P', 'BS-GS2048', 'BS-GS2024', 'BS-GS2016', 'BS-GS2008', 'BS-GS2024P', 'BS-GS2016P', 'BS-GS2008P', 'BRXL-PT6U2VB', 'BRXL-16U3', 'DVSM-PT58U2VB', 'DVSM-PC58U2VB', 'WI-U2-300D', 'WI-U2-433DM', 'WLI-UC-GNM', 'WAPS-APG600H', 'WXR-1900DHPD', 'WSR-1166DD', 'WSR-600DD', 'WZR-1750DHPD', 'WZR-600DHP', 'WZR-450HP2D', 'WHR-300HP2D', 'WXR-1900DHP', 'WZR-1750DHP', 'WHR-1166D', 'WMR-433-BK', 'WHR-300HP2', 'MX404DN1204/S', 'HD-PA2.0TU3', 'HD-PA1.0TU3', 'HD-PGD1.0U3', 'HD-QH24TU3R5', 'HD-QH16TU3R5', 'HD-QH12TU3R5', 'HD-QH8TU3R5', 'HD-WH8TU3R1', 'HD-WH6TU3R1', 'HD-WH4TU3R1', 'HD-GD3.0U3', 'HD-GD2.0U3', 'HD-LX6.0TU3', 'HD-LX4.0TU3', 'HD-LX3.0TU3', 'HD-LX2.0TU3', 'HD-LX1.0TU3', 'TS5200D0202S', 'TS5200D0402S', 'HD-PZN2.0U3B', 'TS5200D0802S', 'LS420D0402S', 'LS420D0202S', 'HD-LC4.0U3', 'HD-LC3.0U3', 'HD-LC2.0U3', 'WS5600DN2406S2', 'WS5600DN1206S2', 'WS5400RN1604S2', 'WS5400RN0804S2', 'WS5400DN1204W2', 'WS5400DN0804W2', 'WS5400DN0404W2', 'WS5200DN0802W2', 'WS5200DN0402W2', 'HD-PCF2.0U3GB', 'HD-PCF1.0U3BB', 'LS441DE', 'LS421DE', 'LS420D0802', 'LS420D0402', 'LS420D0202', 'LS410D0401', 'LS410D0301', 'LS410D0201', 'LS220D0802', 'LS220D0402', 'LS220D0202', 'LS220DE', 'LS210D0401', 'LS210D0301', 'LS210D0201', 'TS-2RZH96T12D', 'TS-2RZH48T12D', 'TS-2RZH24T12D', 'TS-2RZS12T04D', 'TS3400R1604', 'TS3400R1204', 'TS3400R0804', 'TS3400R0404', 'TS3400D1604', 'TS3400D1204', 'TS3400D0804', 'TS3400D0404', 'TS1400R1604', 'TS1400R1204', 'TS1400R0804', 'TS1400R0404', 'TS1400D1604', 'TS1400D1204', 'TS1400D0804', 'TS1400D0404', 'TS1200D0802', 'TS1200D0402', 'HD-PZN1.0U3B', 'TS1200D0202', 'HD-DN040T/R6', 'HD-DH080T/R6', 'HD-HN024T/R6', 'HD-HN012T/R6', 'TS5400RH3204', 'TS5400RH1604', 'TS5400RH1204', 'TS5400RN2404', 'TS5400RN1604', 'TS5400RN1204', 'TS5400RN0804', 'TS5800DN4808', 'TS5800DN3208', 'TS5800DN2408', 'TS5600DN1806', 'TS5600DN1206', 'TS5400DN2404', 'TS5400DN1604', 'TS5400DN1204', 'TS5400DN0804', 'TS5200DN0802', 'TS5200DN0402', 'TS5200DN0202', ]; $('#typeahead .typeahead, .typeahead-mob .typeahead-mob ').typeahead({ hint: true, highlight: true, minLength: 1 },{ name: 'prodvars', source: substringMatcher(prodvars) }); // constructs the suggestion engine var prodvars = new Bloodhound({ datumTokenizer: Bloodhound.tokenizers.whitespace, queryTokenizer: Bloodhound.tokenizers.whitespace, // 'prodvars' is an array of product variations defined in div "typeahead" local: prodvars }); $('#bloodhound .typeahead').typeahead({ hint: true, highlight: true, minLength: 1 },{ name: 'prodvars', source: prodvars }); }); </script> <script> var SWPX = SWPX || {}; SWPX.cmd = SWPX.cmd || []; SWPX.cmd.push(function() { SWPX.pixel.setPixel('set2'); // Uncomment the following line to place an identifer // SWPX.pixel.setIdentifier(''); SWPX.pixel.fire(); }); </script>  <script> window.addEventListener('load',function(){ jQuery('[value="Search"]').click(function(){ ga('send', 'event','button','click','search'); }); jQuery('a:contains("Download")').click(function(){ ga('send', 'event','button','click','download'); }); }); </script> <script> window.addEventListener('load', function(){ if(document.querySelector('form[action^="/support/serial-lookup"]')){ document.querySelector('form[action^="/support/serial-lookup"]').addEventListener('submit', function(){ ga('send','event','search option','submit',document.querySelector('input[name="serial_number"]').value); }); } }); </script>  <div id="cookie-policy-notification" style=' background: rgba(128, 128, 128, .95); color: white; text-align: center; width: 100%; position: fixed; bottom: 0; left: 0; display: inline-flex; z-index: 999999; flex-direction: row;'> <p style=' width: 100%; font-size: 14px; padding: 20px; box-sizing: border-box; margin-bottom: 0; color: white; text-shadow: 1px 1px #000000;'> This site uses cookies in order to improve your user experience and to provide content tailored specifically to your interest. By continuing to browse our site, you agree to our use of cookies. You can view our Privacy Notice <a href="https://www.buffalotech.com/about/legal" target="_blank">here</a>. </p> <button class="close-btn" title="Accept" onclick="CXAcceptsCookies();" style=' border: 0; min-height: 34px; max-height: 300px; max-width: 300px; min-width: 7em; width: 10%; line-height: 34px; background-color: #0072BC; color: #ffffff; font-size: 16px; outline: 0; padding: 0 20px; border-radius: 5px; cursor: pointer; margin: 20px 5px;'> Accept </button> </div> <script> CookieAcceptanceCheck(); </script> </body> </html>

CINXE.COM

Scope of Support | Buffalo Americas