Eventbrite Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <feed xml:lang="en-US" xmlns="http://www.w3.org/2005/Atom"> <id>tag:www.eventbritestatus.com,2005:/history</id> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com"/> <link rel="self" type="application/atom+xml" href="https://www.eventbritestatus.com/history.atom"/> <title>Eventbrite Status - Incident History</title> <updated>2024-11-22T19:16:53-08:00</updated> <author> <name>Eventbrite</name> </author> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22793717</id> <published>2024-11-07T08:07:02-08:00</published> <updated>2024-11-07T08:07:02-08:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/mhy77xdc0ddr"/> <title>Degraded site performance</title> <content type="html">Nov <var data-var='date'> 7</var>, <var data-var='time'>08:07</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'> 7</var>, <var data-var='time'>07:55</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'> 7</var>, <var data-var='time'>07:38</var> PST Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22677170</id> <published>2024-10-26T11:56:50-07:00</published> <updated>2024-10-26T11:56:50-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/hw3zrk2fxzp3"/> <title>Braintree (Paypal) outage impacting site performance.</title> <content type="html">Oct <var data-var='date'>26</var>, <var data-var='time'>11:56</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>26</var>, <var data-var='time'>11:27</var> PDT Investigating - We are currently investigating the issue and working to restore functionality. https://www.paypal-status.com/incident/production</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22621164</id> <published>2024-10-21T15:09:07-07:00</published> <updated>2024-10-21T15:09:07-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/scsfztf95tys"/> <title>High error rates and slowness</title> <content type="html">Oct <var data-var='date'>21</var>, <var data-var='time'>15:09</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>09:38</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22541796</id> <published>2024-10-21T02:15:02-07:00</published> <updated>2024-10-21T02:15:02-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/gyy4n8czsfr6"/> <title>Site-wide routine maintenance with downtime</title> <content type="html">Oct <var data-var='date'>21</var>, <var data-var='time'>02:15</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>21</var>, <var data-var='time'>02:13</var> PDT Update - Verification is currently underway for the maintenance items.Oct <var data-var='date'>21</var>, <var data-var='time'>02:04</var> PDT Verifying - Verification is currently underway for the maintenance items.Oct <var data-var='date'>21</var>, <var data-var='time'>00:15</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>14</var>, <var data-var='time'>08:11</var> PDT Scheduled - Eventbrite will be performing routine site maintenance starting at 12:15 am PDT on Monday, October 21. During this maintenance window, the entire Eventbrite web site, as well as Eventbrite's API, help center, and mobile applications will be unavailable for around 15 minutes. For the latest status updates, refer to https://www.eventbritestatus.com.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22563396</id> <published>2024-10-16T10:57:51-07:00</published> <updated>2024-10-16T10:57:51-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/3dj6pxlkg9r1"/> <title>Site facing issues with errors in traffic</title> <content type="html">Oct <var data-var='date'>16</var>, <var data-var='time'>10:57</var> PDT Resolved - This incident has been resolved.Oct <var data-var='date'>16</var>, <var data-var='time'>10:49</var> PDT Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>16</var>, <var data-var='time'>04:39</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>16</var>, <var data-var='time'>04:34</var> PDT Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>16</var>, <var data-var='time'>03:00</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22336398</id> <published>2024-09-30T04:16:29-07:00</published> <updated>2024-09-30T04:16:29-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/08bf3qvhkpk7"/> <title>Site is not working</title> <content type="html">Sep <var data-var='date'>30</var>, <var data-var='time'>04:16</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>30</var>, <var data-var='time'>03:42</var> PDT Update - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>30</var>, <var data-var='time'>03:41</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>30</var>, <var data-var='time'>03:35</var> PDT Identified - The issue has been identified and a fix is being implemented.Sep <var data-var='date'>30</var>, <var data-var='time'>03:22</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22259368</id> <published>2024-09-23T16:23:48-07:00</published> <updated>2024-09-23T16:23:48-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/7tts8yfx0qz5"/> <title>Email delivery delays</title> <content type="html">Sep <var data-var='date'>23</var>, <var data-var='time'>16:23</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'>23</var>, <var data-var='time'>05:58</var> PDT Identified - The issue has been identified and a fix is being implemented. Queued emails are being delivered. Expected time to dequeue them all: 2 hours.Sep <var data-var='date'>23</var>, <var data-var='time'>05:52</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22184458</id> <published>2024-09-17T21:30:02-07:00</published> <updated>2024-09-17T21:30:02-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/nm9nhc6jdlm9"/> <title>Routine maintenance</title> <content type="html">Sep <var data-var='date'>17</var>, <var data-var='time'>21:30</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>17</var>, <var data-var='time'>20:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>16</var>, <var data-var='time'>09:45</var> PDT Scheduled - Eventbrite will be performing scheduled, routine maintenance during this time. Some email and webhook delivery may be delayed for a brief period.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22111249</id> <published>2024-09-10T22:28:43-07:00</published> <updated>2024-09-10T22:28:43-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/181520lpv2ch"/> <title>Routine maintenance affecting reports</title> <content type="html">Sep <var data-var='date'>10</var>, <var data-var='time'>22:28</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>10</var>, <var data-var='time'>21:56</var> PDT Verifying - Verification is currently underway for the maintenance items.Sep <var data-var='date'>10</var>, <var data-var='time'>21:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 9</var>, <var data-var='time'>10:05</var> PDT Scheduled - Eventbrite will be performing scheduled, routine maintenance during this time. Some reports may be slow or delayed for a brief period.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22110296</id> <published>2024-09-10T06:48:35-07:00</published> <updated>2024-09-10T06:48:35-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/48hc3qtzjsh5"/> <title>Routine maintenance affecting webhooks</title> <content type="html">Sep <var data-var='date'>10</var>, <var data-var='time'>06:48</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>10</var>, <var data-var='time'>06:48</var> PDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Sep <var data-var='date'>10</var>, <var data-var='time'>06:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 9</var>, <var data-var='time'>08:11</var> PDT Scheduled - Eventbrite will be performing scheduled, routine maintenance during this time. Delivery of webhooks may be delayed for a brief period.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/22039471</id> <published>2024-09-03T09:44:52-07:00</published> <updated>2024-09-03T09:44:52-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/45ptf0lk419h"/> <title>Checkout page showing blank in some cases</title> <content type="html">Sep <var data-var='date'> 3</var>, <var data-var='time'>09:44</var> PDT Resolved - This incident has been resolved.Sep <var data-var='date'> 3</var>, <var data-var='time'>09:34</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'> 3</var>, <var data-var='time'>09:23</var> PDT Identified - The issue has been identified and a fix is being implemented.Sep <var data-var='date'> 3</var>, <var data-var='time'>09:14</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/21575876</id> <published>2024-07-30T16:40:34-07:00</published> <updated>2024-07-30T16:40:34-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/mkh9bppzys34"/> <title>Order processing delays</title> <content type="html">Jul <var data-var='date'>30</var>, <var data-var='time'>16:40</var> PDT Resolved - This incident has been resolved.Jul <var data-var='date'>30</var>, <var data-var='time'>15:23</var> PDT Investigating - Eventbrite's cloud provider is currently experiencing an outage which is leading to errors with order processing and other performance issues. Our technical team is actively working to correct the issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/21199413</id> <published>2024-06-24T03:17:49-07:00</published> <updated>2024-06-24T03:17:49-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/510lfkzwtmwg"/> <title>Queued emails-to-attendees</title> <content type="html">Jun <var data-var='date'>24</var>, <var data-var='time'>03:17</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>23</var>, <var data-var='time'>15:00</var> PDT Investigating - Eventbrite is currently investigating reports of queued emails-to-attendees. Our team is working diligently on identifying the issue and restoring service as quickly as possible</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/21198233</id> <published>2024-06-23T13:23:05-07:00</published> <updated>2024-06-23T13:23:05-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/237lb9b6lt7w"/> <title>High error rates and slowness</title> <content type="html">Jun <var data-var='date'>23</var>, <var data-var='time'>13:23</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>23</var>, <var data-var='time'>12:40</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>23</var>, <var data-var='time'>12:22</var> PDT Identified - The issue has been identified and a fix is being implemented.Jun <var data-var='date'>23</var>, <var data-var='time'>11:24</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/21180889</id> <published>2024-06-21T12:22:56-07:00</published> <updated>2024-06-21T12:22:56-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/66gqqdn9lsdr"/> <title>Delayed password reset emails</title> <content type="html">Jun <var data-var='date'>21</var>, <var data-var='time'>12:22</var> PDT Resolved - This incident has been resolved.Jun <var data-var='date'>21</var>, <var data-var='time'>11:46</var> PDT Monitoring - Our team has deployed a fix to address delays in sending password reset emails. We are actively monitoring to confirm that email delivery is operational on all fronts.Jun <var data-var='date'>21</var>, <var data-var='time'>08:45</var> PDT Investigating - Eventbrite is currently investigating reports of delayed password reset emails. Our team is working diligently to identify the issue and restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. In the meantime, you can try using the "Forgot Password" button in the Eventbrite app as a possible workaround.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20851281</id> <published>2024-05-22T07:24:33-07:00</published> <updated>2024-05-22T07:24:33-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/vzndv0pyj867"/> <title>High latencies creating and placing orders</title> <content type="html">May <var data-var='date'>22</var>, <var data-var='time'>07:24</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>22</var>, <var data-var='time'>07:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>22</var>, <var data-var='time'>07:11</var> PDT Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'>22</var>, <var data-var='time'>06:15</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20786115</id> <published>2024-05-14T11:01:49-07:00</published> <updated>2024-05-14T11:01:49-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/kzczr0271bvj"/> <title>Can not complete Orders at this time.</title> <content type="html">May <var data-var='date'>14</var>, <var data-var='time'>11:01</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>14</var>, <var data-var='time'>10:10</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>14</var>, <var data-var='time'>09:46</var> PDT Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'>14</var>, <var data-var='time'>08:37</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20776950</id> <published>2024-05-13T10:27:25-07:00</published> <updated>2024-05-13T10:27:25-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/c5fnp46ypsy0"/> <title>Share on Social functionality problems</title> <content type="html">May <var data-var='date'>13</var>, <var data-var='time'>10:27</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>13</var>, <var data-var='time'>10:20</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>13</var>, <var data-var='time'>09:43</var> PDT Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'>13</var>, <var data-var='time'>08:41</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20737910</id> <published>2024-05-08T04:01:13-07:00</published> <updated>2024-05-08T04:01:13-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/7qb9v14sdscl"/> <title>Order Placement Workflow issues</title> <content type="html">May <var data-var='date'> 8</var>, <var data-var='time'>04:01</var> PDT Resolved - This incident has been resolved.May <var data-var='date'> 8</var>, <var data-var='time'>03:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'> 8</var>, <var data-var='time'>03:17</var> PDT Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'> 8</var>, <var data-var='time'>03:03</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20650322</id> <published>2024-04-27T12:30:01-07:00</published> <updated>2024-04-27T12:30:01-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/t7hhtgtl8zzp"/> <title>Degraded performance</title> <content type="html">Apr <var data-var='date'>27</var>, <var data-var='time'>12:30</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>27</var>, <var data-var='time'>11:52</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20645300</id> <published>2024-04-26T14:33:03-07:00</published> <updated>2024-04-26T14:33:03-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/ymf4sdsnl9v6"/> <title>Eventbrite Performance Degradation</title> <content type="html">Apr <var data-var='date'>26</var>, <var data-var='time'>14:33</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>26</var>, <var data-var='time'>14:32</var> PDT Update - We are continuing to investigate this issue.Apr <var data-var='date'>26</var>, <var data-var='time'>14:00</var> PDT Investigating - We are currently investigating an issue resulting in performance degradation across the Eventbrite platform.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20452114</id> <published>2024-04-04T16:39:26-07:00</published> <updated>2024-04-04T16:39:26-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/31vyjf1qc132"/> <title>Delay in order confirmation</title> <content type="html">Apr <var data-var='date'> 4</var>, <var data-var='time'>16:39</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 4</var>, <var data-var='time'>16:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 4</var>, <var data-var='time'>15:38</var> PDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'> 4</var>, <var data-var='time'>14:19</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20450341</id> <published>2024-04-04T11:05:34-07:00</published> <updated>2024-04-04T11:05:34-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/sg1g9jsnbbgd"/> <title>Email limitation</title> <content type="html">Apr <var data-var='date'> 4</var>, <var data-var='time'>11:05</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 4</var>, <var data-var='time'>10:48</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 4</var>, <var data-var='time'>10:37</var> PDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'> 4</var>, <var data-var='time'>10:16</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20351360</id> <published>2024-03-25T10:57:17-07:00</published> <updated>2024-03-25T10:57:17-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/67fbqfwqvstl"/> <title>Site slowness</title> <content type="html">Mar <var data-var='date'>25</var>, <var data-var='time'>10:57</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>25</var>, <var data-var='time'>10:34</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>25</var>, <var data-var='time'>10:29</var> PDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>25</var>, <var data-var='time'>07:34</var> PDT Investigating - We are currently investigating this issue.</content> </entry> <entry> <id>tag:www.eventbritestatus.com,2005:Incident/20244308</id> <published>2024-03-14T14:00:45-07:00</published> <updated>2024-03-14T14:00:45-07:00</updated> <link rel="alternate" type="text/html" href="https://www.eventbritestatus.com/incidents/z07tbhh2zbxl"/> <title>Campaign emails delayed.</title> <content type="html">Mar <var data-var='date'>14</var>, <var data-var='time'>14:00</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>14</var>, <var data-var='time'>11:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>14</var>, <var data-var='time'>08:02</var> PDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>14</var>, <var data-var='time'>07:49</var> PDT Investigating - We are currently investigating this issue.</content> </entry> </feed>

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Eventbrite Status - Incident History