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Perplexity debuts an AI-powered election information hub - The Verge
<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@verge"/><meta property="fb:app_id" content="549923288395304"/><meta property="og:site_name" content="The Verge"/><meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"/><meta name="apple-mobile-web-app-title" content="Verge"/><meta name="google-site-verification" content="IucFf_TKtbFFH8_YeFyEteQIwYPdANM1R46_U9DpAr4"/><link rel="alternate" type="application/rss+xml" title="The Verge" href="/rss/index.xml"/><title>Perplexity debuts an AI-powered election information hub - The Verge</title><meta name="robots" content="index,follow,max-image-preview:large"/><meta name="description" content="Perplexity’s new Voter Information Hub shows AI summaries of US election candidates, ballot measures, and more, and will offer election night vote count tracking."/><meta property="og:title" content="Perplexity debuts an AI-powered election information hub"/><meta property="og:description" content="Perplexity tests whether AI can be a good voter resource."/><meta property="og:url" content="https://www.theverge.com/2024/11/3/24287157/perplexity-ai-election-voting-information-tracking-hub-us-presidential-election-2024-trump-harris"/><meta property="og:type" content="article"/><meta property="article:published_time" content="2024-11-04T00:36:12.081Z"/><meta property="article:modified_time" content="2024-11-04T00:36:12.081Z"/><meta property="og:image" content="https://cdn.vox-cdn.com/thumbor/bS3xG7M2DJO0pJ98E_PHQY8X6aw=/0x0:2040x1360/1200x628/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg"/><meta property="og:image:alt" content="Vector collage of the Perplexity logo."/><meta property="og:image:type" content="image/jpeg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="628"/><link rel="canonical" 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content="verge,front-page,2024-elections,ai-artificial-intelligence,tech,news,web,politics,policy,stream-23862839,stream-23951656"/><meta name="parsely-author" content="Wes Davis"/><script type="application/ld+json">{"@context":"http://schema.org/","@type":"NewsArticle","headline":"Perplexity debuts an AI-powered election information hub","description":"Perplexity’s new Voter Information Hub shows AI summaries of US election candidates, ballot measures, and more, and will offer election night vote count tracking.","datePublished":"2024-11-04T00:36:12.081Z","dateModified":"2024-11-04T00:36:12.081Z","thumbnailUrl":"https://cdn.vox-cdn.com/thumbor/wGC7yAD51uFf7XNrBei-OIAPvLc=/0x0:2040x1360/1400x788/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","author":[{"@type":"Person","name":"Wes Davis","url":"https://www.theverge.com/authors/wes-davis"}],"publisher":{"@type":"Organization","name":"The 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search company Perplexity is putting to the test whether it’s a good idea to use AI to serve crucial voting information with a new Election Information Hub it announced on Friday. The hub offers things like AI-generated answers to voting questions and summaries of candidates, and on November 5th, Election Day, the company says it will track vote counts live, using data from The Associated Press. \n\nPerplexity says its voter information, which includes polling requirements, locations, and times, is based on data from Democracy Works. (The same group powers similar features from Google). And that its election-related answers come from “a curated set of the most trustworthy and informative sources.” \n\nPerplexity spokesperson Sara Platnick confirmed in an email to The Verge that both AP and Democracy Works are official partners for the hub. Platnick elaborated on Perplexity’s sources:\n\n> We selected domains that are non-partisan and fact-checked, including Ballotpedia and news organizations. We’re actively monitoring our systems to ensure that we continue to prioritize these sources when answering election-related queries.\n\nThe hub serves up details about what’s on the ballot for whatever location you enter (for instance, an address or city). There are also tabs for monitoring the elections for the President, US Senate, and US House as they come in starting Tuesday, with per-state breakdowns showing the percentage of votes counted and who’s leading.\n\n[Image: Amusing, but perhaps not what Perplexity is going for. https://cdn.vox-cdn.com/thumbor/-pdEWRBEP1Ro_Ahii3AgUCc2Az8=/0x0:954x750/954x750/filters:focal(477x375:478x376)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png]\n\nThe AI summaries when I clicked on candidates had some errors, like failing to mention that Robert F. Kennedy, Jr., who’s on the ballot where I live, had dropped out of the race. It also listed a “Future Madam Potus” candidate that, when clicked, led me to the above summary of Vice President Kamala Harris’ candidacy, except with some meme pictures that aren’t in her normal summary. \n\nAfter this article was published, Perplexity updated the election hub; now, write-in candidates are labeled as such in the Presidential candidates list, and it no longer summarizes Harris when clicking on Future Madam Potus — who is a write-in candidate, according to Ballotpedia — for me. Perplexity also now mentions that Robert F. Kennedy, Jr. withdrew from the race, too, although not until the end of the summary, and not every time.\n\nThe errors illustrate the challenge of using accuracy-challenged generative AI for such a high-stakes use case, and why other AI companies have shied away from doing it. ChatGPT, Meta AI, and Google Gemini each deflect voter information questions to other resources like canivote.org or Google Search. Microsoft’s Copilot simply refused to answer when I tried.\n\nCorrection, November 4th: An earlier version of this article misspelled the Perplexity spokesperson’s name. It’s spelled “Platnick,” not “Plotnick.” \n\nUpdate, November 4th: Updated to reflect that after this story was published, Perplexity addressed the errors that are mentioned in it.\n"}</script><link rel="preload" as="image" imageSrcSet="https://duet-cdn.vox-cdn.com/thumbor/0x0:2040x1360/16x11/filters:focal(1020x680:1021x681):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg 16w, https://duet-cdn.vox-cdn.com/thumbor/0x0:2040x1360/32x21/filters:focal(1020x680:1021x681):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg 32w, https://duet-cdn.vox-cdn.com/thumbor/0x0:2040x1360/48x32/filters:focal(1020x680:1021x681):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg 48w, https://duet-cdn.vox-cdn.com/thumbor/0x0:2040x1360/64x43/filters:focal(1020x680:1021x681):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg 64w, 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tracking-12 text-blurple"><a class="hover:shadow-underline-inherit" href="/2024-elections">2024 US Elections</a><span class="px-6">/</span></li><li class="inline font-polysans-mono text-12 font-medium uppercase tracking-12 text-blurple"><a class="hover:shadow-underline-inherit" href="/ai-artificial-intelligence">Artificial Intelligence</a><span class="px-6">/</span></li><li class="inline font-polysans-mono text-12 font-medium uppercase tracking-12 text-blurple"><a class="hover:shadow-underline-inherit" href="/tech">Tech</a></li></ul><h1 class="mb-28 hidden max-w-[900px] font-polysans text-45 font-bold leading-100 selection:bg-franklin-20 lg:block">Perplexity debuts an AI-powered election information hub</h1><span class="sticky-nav-trigger"></span><div class="flex flex-col lg:flex-row-reverse lg:justify-end"><div class="flex-col lg:flex lg:ml-40"><div class="mb-24 grow"><h1 class="inline font-polysans text-22 font-bold leading-110 md:text-33 lg:hidden">Perplexity debuts an AI-powered election information hub</h1><span class="font-polysans text-22 font-light leading-110 md:text-30 lg:block"><span class="text-blurple"> / </span><h2 class="inline selection:bg-franklin-20">Days before the US Presidential election, Perplexity is dedicating its AI search engine to providing voter answers.</h2></span></div><div><div class="mb-16 w-[200px] border-t border-gray-bd lg:hidden"></div><div class="mb-2 text-blurple [&>p>span:first-child]:text-gray-13 [&_.duet--article-byline-and]:text-gray-13"><p class="duet--article--article-byline max-w-[550px] font-polysans text-12 leading-120"><span>By</span> <span><span class="duet--article-byline-and"></span> <span class="font-medium"><a class="hover:shadow-underline-inherit" href="/authors/wes-davis">Wes Davis</a></span><span class="text-gray-13">, <span class="duet--article--dangerously-set-cms-markup">a weekend editor who covers the latest in tech and entertainment. He has written news, reviews, and more as a tech journalist since 2020.</span></span></span></p></div><div class="duet--article--date-and-comments mb-20 inline-block font-polysans text-12 text-gray-5a"><time dateTime="2024-11-04T00:36:12.081Z" class="duet--article--timestamp font-polysans text-12"> <!-- -->Nov 4, 2024, 12:36 AM UTC</time></div><div class="mb-24 flex lg:mb-0 lg:mb-0"><div class="flex"><div><h2 class="sr-only">Share this story</h2><ul class="duet--article--share-buttons flex leading-[0]"><li class="mr-8"><div class="relative flex items-center"><button aria-label="Copy link" class="rounded-full bg-transparent transition shadow-border-gray-d3 hover:bg-blurple hover:shadow-border-blurple"><svg width="30" height="30" class="transition fill-blurple hover:fill-white" viewBox="0 0 30 30" xmlns="http://www.w3.org/2000/svg"><path d="M13.7876 20.18C12.6943 21.2733 10.9133 21.2733 9.81998 20.18C8.72669 19.0867 8.72666 17.3056 9.81998 16.2123L12.0243 14.0081C13.1176 12.9147 14.8986 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span><div class="duet--media--caption pt-6 font-polysans-mono text-12 font-light leading-130 tracking-1"> <cite class="duet--article--dangerously-set-cms-markup inline not-italic text-gray-63 dark:text-gray-bd [&>a:hover]:text-gray-63 [&>a:hover]:shadow-underline-black dark:[&>a:hover]:text-gray-bd dark:[&>a:hover]:shadow-underline-gray [&>a]:shadow-underline-gray-63 dark:[&>a]:text-gray-bd dark:[&>a]:shadow-underline-gray">The Verge</cite></div></figure></div></div></div></div><div class="relative md:mx-auto md:flex md:max-w-container-md lg:max-w-none"><div id="zephr-anchor" class="duet--article--article-body-component-container clearfix sm:ml-auto md:ml-100 md:max-w-article-body lg:mx-100"><div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">AI search company Perplexity is putting to the test whether it’s a good idea to use AI to serve crucial voting information with a new <a href="https://www.perplexity.ai/elections/">Election Information Hub</a> it <a href="https://www.perplexity.ai/hub/blog/introducing-the-election-information-hub">announced on Friday</a>. The hub offers things like AI-generated answers to voting questions and summaries of candidates, and on November 5th, Election Day, the company says it will track vote counts live, using data from <em>The Associated Press</em>. </p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">Perplexity says its voter information, which includes polling requirements, locations, and times, is based on data from Democracy Works. (The same group powers similar features from Google). And that its election-related answers come from “a curated set of the most trustworthy and informative sources.” </p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">Perplexity spokesperson Sara Platnick confirmed in an email to <em>The Verge </em>that both <em>AP </em>and Democracy Works are official partners for the hub. Platnick elaborated on Perplexity’s sources:</p></div><div class="duet--article--article-body-component"><blockquote class="duet--article--blockquote jzbdts2"><p class="duet--article--dangerously-set-cms-markup jzbdtsa jzbdts0">We selected domains that are non-partisan and fact-checked, including Ballotpedia and news organizations. We’re actively monitoring our systems to ensure that we continue to prioritize these sources when answering election-related queries.</p></blockquote></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">The hub serves up details about what’s on the ballot for whatever location you enter (for instance, an address or city). There are also tabs for monitoring the elections for the President, US Senate, and US House as they come in starting Tuesday, with per-state breakdowns showing the percentage of votes counted and who’s leading.</p></div><div class="duet--article--article-body-component clear-both block"><div class="my-9"><div class="transition-all duration-300 ease-in-out"><div class="fixed inset-0 h-[110vh] w-full bg-white transition-all duration-300 ease-in-out z-[-1] cursor-default opacity-0" role="button" aria-label="Close" tabindex="0"></div><div role="button" aria-label="Zoom" tabindex="0" class="visible z-30 w-full origin-center transition-all duration-300 ease-in-out cursor-zoom-in"><figure class="transition-all duration-300 ease-in-out lg:mx-0"><div><div class="duet--media--content-warning relative" style="padding-top:78.61635220125787%"><span 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="A screenshot showing details for Kamala Harris under a candidate labeled “Future Madam Potus.”" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="(max-width: 1023px) 100vw, 744px" srcSet="https://duet-cdn.vox-cdn.com/thumbor/0x0:954x750/376x296/filters:focal(477x375:478x376):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png 376w, 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https://duet-cdn.vox-cdn.com/thumbor/0x0:954x750/1920x1509/filters:focal(477x375:478x376):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png 1920w, https://duet-cdn.vox-cdn.com/thumbor/0x0:954x750/2048x1610/filters:focal(477x375:478x376):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png 2048w, https://duet-cdn.vox-cdn.com/thumbor/0x0:954x750/2400x1887/filters:focal(477x375:478x376):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png 2400w" src="https://duet-cdn.vox-cdn.com/thumbor/0x0:954x750/2400x1887/filters:focal(477x375:478x376):format(webp)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png"/></noscript></span></div></div></figure></div></div><div class="duet--media--caption pt-6 font-polysans-mono text-12 font-light leading-130 tracking-1"><figcaption class="duet--article--dangerously-set-cms-markup inline text-gray-13 dark:text-gray-e9 [&>a:hover]:text-black [&>a:hover]:shadow-underline-black dark:[&>a:hover]:text-gray-e9 dark:[&>a:hover]:shadow-underline-gray-63 [&>a]:shadow-underline-gray-13 dark:[&>a]:shadow-underline-gray-63"><em>Amusing, but perhaps not what Perplexity is going for.</em></figcaption> <cite class="duet--article--dangerously-set-cms-markup inline not-italic text-gray-63 dark:text-gray-bd [&>a:hover]:text-gray-63 [&>a:hover]:shadow-underline-black dark:[&>a:hover]:text-gray-bd dark:[&>a:hover]:shadow-underline-gray [&>a]:shadow-underline-gray-63 dark:[&>a]:text-gray-bd dark:[&>a]:shadow-underline-gray">Screenshot: Perplexity Election Hub</cite></div></div></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">The AI summaries when I clicked on candidates had some errors, like failing to mention that Robert F. Kennedy, Jr., who’s on the ballot where I live, had dropped out of the race. It also listed a “Future Madam Potus” candidate that, when clicked, led me to the above summary of Vice President Kamala Harris’ candidacy, except with some meme pictures that aren’t in her normal summary. </p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">After this article was published, Perplexity updated the election hub; now, write-in candidates are labeled as such in the Presidential candidates list, and it no longer summarizes Harris when clicking on Future Madam Potus — who is a write-in candidate, <a href="https://ballotpedia.org/Future_Madam_Potus">according to Ballotpedia</a> — for me. Perplexity also now mentions that Robert F. Kennedy, Jr. withdrew from the race, too, although not until the end of the summary, and not every time.</p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white">The errors illustrate the challenge of using accuracy-challenged generative AI for such a high-stakes use case, and why <a href="/2024/3/19/24098381/ai-chatbots-election-misinformation-chatgpt-gemini-copilot-bing-claude">other AI companies have shied away</a> from doing it. ChatGPT, Meta AI, and Google Gemini each deflect voter information questions to other resources like canivote.org or Google Search. Microsoft’s Copilot simply refused to answer when I tried.</p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white"><em><strong>Correction, November 4th: </strong>An earlier version of this article misspelled the Perplexity spokesperson’s name. It’s spelled “Platnick,” not “Plotnick.” </em></p></div><div class="duet--article--article-body-component"><p class="duet--article--dangerously-set-cms-markup duet--article--standard-paragraph mb-20 font-fkroman text-18 leading-160 -tracking-1 selection:bg-franklin-20 dark:text-white dark:selection:bg-blurple [&_a:hover]:shadow-highlight-franklin dark:[&_a:hover]:shadow-highlight-blurple [&_a]:shadow-underline-black dark:[&_a]:shadow-underline-white"><em><strong>Update, November 4th: </strong>Updated to reflect that after this story was published, Perplexity addressed the errors that are mentioned in it.</em></p></div><div class="duet--article--article-body-component"></div><div class="duet--article--article-body-component"></div><div class="duet--article--article-body-component"></div><div class="duet--article--article-body-component"></div></div><div class="mb-40 mt-30"><button class="duet--article--comments-button group inline-flex h-40 w-full items-center justify-center 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There are also tabs for monitoring the elections for the President, US Senate, and US House as they come in starting Tuesday, with per-state breakdowns showing the percentage of votes counted and who’s leading."},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyImage","placement":{"id":"PPbCir","alignment":null},"__isEntryBodyComponent":"EntryBodyImage","contentWarning":"","image":{"url":"https://cdn.vox-cdn.com/thumbor/-pdEWRBEP1Ro_Ahii3AgUCc2Az8=/0x0:954x750/954x750/filters:focal(477x375:478x376)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png","height":750,"width":954,"hideCredit":false,"caption":{"html":"\u003cem\u003eAmusing, but perhaps not what Perplexity is going for.\u003c/em\u003e","plaintext":"Amusing, but perhaps not what Perplexity is going for."},"credit":{"html":"Screenshot: Perplexity Election Hub"},"asset":{"title":"A screenshot showing details for Kamala Harris under a candidate labeled “Future Madam Potus.”"}}},{"__typename":"EntryBodyParagraph","placement":{"id":"aBH0AF","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":"The AI summaries when I clicked on candidates had some errors, like failing to mention that Robert F. Kennedy, Jr., who’s on the ballot where I live, had dropped out of the race. It also listed a “Future Madam Potus” candidate that, when clicked, led me to the above summary of Vice President Kamala Harris’ candidacy, except with some meme pictures that aren’t in her normal summary. "},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"qpOOCV","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":"After this article was published, Perplexity updated the election hub; now, write-in candidates are labeled as such in the Presidential candidates list, and it no longer summarizes Harris when clicking on Future Madam Potus — who is a write-in candidate, \u003ca href=\"https://ballotpedia.org/Future_Madam_Potus\"\u003eaccording to Ballotpedia\u003c/a\u003e — for me. Perplexity also now mentions that Robert F. Kennedy, Jr. withdrew from the race, too, although not until the end of the summary, and not every time."},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"ZWP2hL","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":"The errors illustrate the challenge of using accuracy-challenged generative AI for such a high-stakes use case, and why \u003ca href=\"https://www.theverge.com/2024/3/19/24098381/ai-chatbots-election-misinformation-chatgpt-gemini-copilot-bing-claude\"\u003eother AI companies have shied away\u003c/a\u003e from doing it. ChatGPT, Meta AI, and Google Gemini each deflect voter information questions to other resources like canivote.org or Google Search. Microsoft’s Copilot simply refused to answer when I tried."},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"TEHNnF","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":"\u003cem\u003e\u003cstrong\u003eCorrection, November 4th: \u003c/strong\u003eAn earlier version of this article misspelled the Perplexity spokesperson’s name. It’s spelled “Platnick,” not “Plotnick.” \u003c/em\u003e"},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"6l3RoG","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":"\u003cem\u003e\u003cstrong\u003eUpdate, November 4th: \u003c/strong\u003eUpdated to reflect that after this story was published, Perplexity addressed the errors that are mentioned in it.\u003c/em\u003e"},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"L9nNDs","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":""},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"QYdXva","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":""},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"IroobP","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":""},"dropcap":false,"endmark":false,"lead":false},{"__typename":"EntryBodyParagraph","placement":{"id":"TExMMv","alignment":null},"__isEntryBodyComponent":"EntryBodyParagraph","contents":{"html":""},"dropcap":false,"endmark":false,"lead":false}]},"liveCoverageStart":null,"slug":"2024/11/3/24287157/perplexity-ai-election-voting-information-tracking-hub-us-presidential-election-2024-trump-harris","layoutTemplate":"STANDARD","seoSchema":[{"@context":"http://schema.org/","@type":"NewsArticle","headline":"Perplexity debuts an AI-powered election information hub","description":"Perplexity’s new Voter Information Hub shows AI summaries of US election candidates, ballot measures, and more, and will offer election night vote count tracking.","datePublished":"2024-11-04T00:36:12.081Z","dateModified":"2024-11-04T00:36:12.081Z","thumbnailUrl":"https://cdn.vox-cdn.com/thumbor/wGC7yAD51uFf7XNrBei-OIAPvLc=/0x0:2040x1360/1400x788/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","author":[{"@type":"Person","name":"Wes Davis","url":"https://www.theverge.com/authors/wes-davis"}],"publisher":{"@type":"Organization","name":"The Verge","logo":{"@type":"ImageObject","url":"https://cdn.vox-cdn.com/uploads/chorus_asset/file/24015294/verge_duet_google_news.png","width":250,"height":50}},"image":[{"@type":"ImageObject","url":"https://cdn.vox-cdn.com/thumbor/wGC7yAD51uFf7XNrBei-OIAPvLc=/0x0:2040x1360/1400x788/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","width":1400,"height":788},{"@type":"ImageObject","url":"https://cdn.vox-cdn.com/thumbor/ID7yIr-7aaAw8JWtB3t9sQWUQEM=/0x0:2040x1360/1400x1050/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","width":1400,"height":1050},{"@type":"ImageObject","url":"https://cdn.vox-cdn.com/thumbor/Rli5qMRSJYYZVI8bCdAl23bYNA4=/0x0:2040x1360/1400x1400/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","width":1400,"height":1400}],"url":"https://www.theverge.com/2024/11/3/24287157/perplexity-ai-election-voting-information-tracking-hub-us-presidential-election-2024-trump-harris","articleBody":"AI search company Perplexity is putting to the test whether it’s a good idea to use AI to serve crucial voting information with a new Election Information Hub it announced on Friday. The hub offers things like AI-generated answers to voting questions and summaries of candidates, and on November 5th, Election Day, the company says it will track vote counts live, using data from The Associated Press. \n\nPerplexity says its voter information, which includes polling requirements, locations, and times, is based on data from Democracy Works. (The same group powers similar features from Google). And that its election-related answers come from “a curated set of the most trustworthy and informative sources.” \n\nPerplexity spokesperson Sara Platnick confirmed in an email to The Verge that both AP and Democracy Works are official partners for the hub. Platnick elaborated on Perplexity’s sources:\n\n\u003e We selected domains that are non-partisan and fact-checked, including Ballotpedia and news organizations. We’re actively monitoring our systems to ensure that we continue to prioritize these sources when answering election-related queries.\n\nThe hub serves up details about what’s on the ballot for whatever location you enter (for instance, an address or city). There are also tabs for monitoring the elections for the President, US Senate, and US House as they come in starting Tuesday, with per-state breakdowns showing the percentage of votes counted and who’s leading.\n\n[Image: Amusing, but perhaps not what Perplexity is going for. https://cdn.vox-cdn.com/thumbor/-pdEWRBEP1Ro_Ahii3AgUCc2Az8=/0x0:954x750/954x750/filters:focal(477x375:478x376)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png]\n\nThe AI summaries when I clicked on candidates had some errors, like failing to mention that Robert F. Kennedy, Jr., who’s on the ballot where I live, had dropped out of the race. It also listed a “Future Madam Potus” candidate that, when clicked, led me to the above summary of Vice President Kamala Harris’ candidacy, except with some meme pictures that aren’t in her normal summary. \n\nAfter this article was published, Perplexity updated the election hub; now, write-in candidates are labeled as such in the Presidential candidates list, and it no longer summarizes Harris when clicking on Future Madam Potus — who is a write-in candidate, according to Ballotpedia — for me. Perplexity also now mentions that Robert F. Kennedy, Jr. withdrew from the race, too, although not until the end of the summary, and not every time.\n\nThe errors illustrate the challenge of using accuracy-challenged generative AI for such a high-stakes use case, and why other AI companies have shied away from doing it. ChatGPT, Meta AI, and Google Gemini each deflect voter information questions to other resources like canivote.org or Google Search. Microsoft’s Copilot simply refused to answer when I tried.\n\nCorrection, November 4th: An earlier version of this article misspelled the Perplexity spokesperson’s name. It’s spelled “Platnick,” not “Plotnick.” \n\nUpdate, November 4th: Updated to reflect that after this story was published, Perplexity addressed the errors that are mentioned in it.\n"}],"package":null,"url":"https://www.theverge.com/2024/11/3/24287157/perplexity-ai-election-voting-information-tracking-hub-us-presidential-election-2024-trump-harris","commentsClosed":false,"railComponents":[{"__typename":"EntryRailNewsletter","entryRailNewsletter":{"name":"Verge Deals","slug":"deals"}}],"dek":{"plaintext":"Days before the US Presidential election, Perplexity is dedicating its AI search engine to providing voter answers."},"leadImage":{"defaultImageUrl":"https://cdn.vox-cdn.com/thumbor/bS3xG7M2DJO0pJ98E_PHQY8X6aw=/0x0:2040x1360/1200x628/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg","asset":{"title":"Vector collage of the Perplexity logo.","contentType":"image/jpeg"}},"seoDescription":{"plaintext":"Perplexity’s new Voter Information Hub shows AI summaries of US election candidates, ballot measures, and more, and will offer election night vote count tracking."},"socialDescription":{"plaintext":"Perplexity tests whether AI can be a good voter resource."},"socialImage":null,"shouldUseHTMLNoindex":false,"shouldUseHTMLNofollow":false,"password":null,"additionalContributors":null,"_id":24051198,"leadComponent":{"__typename":"EntryLeadImage","standard":{"hideCredit":false,"asset":{"title":"Vector collage of the Perplexity logo."},"caption":null,"credit":{"html":"The Verge"},"variantUrl":"https://cdn.vox-cdn.com/thumbor/Wg8gXVcFCx1PLm-SPf6AwA9zJwQ=/0x0:2040x1360/2000x1333/filters:focal(1020x680:1021x681)/cdn.vox-cdn.com/uploads/chorus_asset/file/25472503/STK271_PERPLEXITY_C.jpg"}},"liveCoverageEnd":null,"seoArticleBody":"AI search company Perplexity is putting to the test whether it’s a good idea to use AI to serve crucial voting information with a new Election Information Hub it announced on Friday. The hub offers things like AI-generated answers to voting questions and summaries of candidates, and on November 5th, Election Day, the company says it will track vote counts live, using data from The Associated Press. \n\nPerplexity says its voter information, which includes polling requirements, locations, and times, is based on data from Democracy Works. (The same group powers similar features from Google). And that its election-related answers come from “a curated set of the most trustworthy and informative sources.” \n\nPerplexity spokesperson Sara Platnick confirmed in an email to The Verge that both AP and Democracy Works are official partners for the hub. Platnick elaborated on Perplexity’s sources:\n\n\u003e We selected domains that are non-partisan and fact-checked, including Ballotpedia and news organizations. We’re actively monitoring our systems to ensure that we continue to prioritize these sources when answering election-related queries.\n\nThe hub serves up details about what’s on the ballot for whatever location you enter (for instance, an address or city). There are also tabs for monitoring the elections for the President, US Senate, and US House as they come in starting Tuesday, with per-state breakdowns showing the percentage of votes counted and who’s leading.\n\n[Image: Amusing, but perhaps not what Perplexity is going for. https://cdn.vox-cdn.com/thumbor/-pdEWRBEP1Ro_Ahii3AgUCc2Az8=/0x0:954x750/954x750/filters:focal(477x375:478x376)/cdn.vox-cdn.com/uploads/chorus_asset/file/25713718/Screenshot_2024_11_03_at_5.26.42_PM.png]\n\nThe AI summaries when I clicked on candidates had some errors, like failing to mention that Robert F. Kennedy, Jr., who’s on the ballot where I live, had dropped out of the race. It also listed a “Future Madam Potus” candidate that, when clicked, led me to the above summary of Vice President Kamala Harris’ candidacy, except with some meme pictures that aren’t in her normal summary. \n\nAfter this article was published, Perplexity updated the election hub; now, write-in candidates are labeled as such in the Presidential candidates list, and it no longer summarizes Harris when clicking on Future Madam Potus — who is a write-in candidate, according to Ballotpedia — for me. Perplexity also now mentions that Robert F. Kennedy, Jr. withdrew from the race, too, although not until the end of the summary, and not every time.\n\nThe errors illustrate the challenge of using accuracy-challenged generative AI for such a high-stakes use case, and why other AI companies have shied away from doing it. ChatGPT, Meta AI, and Google Gemini each deflect voter information questions to other resources like canivote.org or Google Search. 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