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Troubleshooting crawl errors · Cloudflare Support docs

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class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/third-party-software/forum-software/using-cloudflare-with-various-forums-vbulletin-xenforo-mybb/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Using Cloudflare with various forums</span> </a></li> </ul> </details></li> <li class="astro-3ii7xxms"> <details class="astro-3ii7xxms"><sl-sidebar-restore data-index="14"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">Others</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul 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class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="Troubleshooting"> <span class="astro-3ii7xxms">Overview</span> </a></li> <li class="astro-3ii7xxms"> <details class="astro-3ii7xxms"><sl-sidebar-restore data-index="15"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">Cloudflare Errors</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="Cloudflare Errors"> <span class="astro-3ii7xxms">Overview</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-10xxx-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Troubleshooting Cloudflare 10XXX errors</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-1xxx-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Troubleshooting Cloudflare 1XXX errors</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-5xx-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Troubleshooting Cloudflare 5XX errors</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/troubleshooting-other-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Troubleshooting other errors</span> </a></li> </ul> </details></li> <li class="astro-3ii7xxms"> <details open class="astro-3ii7xxms"><sl-sidebar-restore data-index="16"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">General Troubleshooting</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="General Troubleshooting"> <span class="astro-3ii7xxms">Overview</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Gathering information for troubleshooting sites</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="page" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Troubleshooting crawl errors</span> </a></li> </ul> </details></li> <li class="astro-3ii7xxms"> <details class="astro-3ii7xxms"><sl-sidebar-restore data-index="17"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">HTTP Status Codes</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="HTTP Status Codes"> <span class="astro-3ii7xxms">Overview</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/1xx-informational/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">1xx Informational</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/2xx-success/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">2xx Success</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/3xx-redirection/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">3xx Redirection</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/4xx-client-error/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">4xx Client Error</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/http-status-codes/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">HTTP Status Codes</span> </a></li> </ul> </details></li> <li class="astro-3ii7xxms"> <details class="astro-3ii7xxms"><sl-sidebar-restore data-index="18"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">Restoring Visitor IPs</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/restoring-visitor-ips/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="Restoring Visitor IPs"> <span class="astro-3ii7xxms">Overview</span> </a></li> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/restoring-visitor-ips/restoring-original-visitor-ips/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms"> <span class="astro-3ii7xxms">Restoring original visitor IPs</span> </a></li> </ul> </details></li> <li class="astro-3ii7xxms"> <details class="astro-3ii7xxms"><sl-sidebar-restore data-index="19"></sl-sidebar-restore> <summary class="astro-3ii7xxms"> <div class="group-label astro-3ii7xxms"><span class="large astro-3ii7xxms">Disruptive Maintenance</span> </div> <svg aria-hidden="true" class="caret astro-3ii7xxms astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1.25rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg></summary> <ul class="astro-3ii7xxms"> <li class="astro-3ii7xxms"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/disruptive-maintenance/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" aria-current="false" class="astro-3ii7xxms" data-group-label="Disruptive Maintenance"> <span class="astro-3ii7xxms">Overview</span> </a></li> </ul> </details></li> </ul> </details></li> </ul> <script aria-hidden="true"> (() => { const scroller = document.getElementById('starlight__sidebar'); if (!window._starlightScrollRestore || !scroller) return; scroller.scrollTop = window._starlightScrollRestore; delete window._starlightScrollRestore; })(); </script> </sl-sidebar-state-persist> <div class="md:sl-hidden"> <div class="mobile-preferences sl-flex astro-wu23bvmt"> <div class="sl-flex social-icons astro-wu23bvmt"> <div class="items-center hidden lg:flex mx-auto astro-r3tjzkat"><a href="https://developers-cloudflare-com.translate.goog/products/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" class="px-4 no-underline text-[--sl-color-text] font-medium astro-r3tjzkat"> <span class="astro-r3tjzkat">Products</span> </a><a href="https://developers-cloudflare-com.translate.goog/learning-paths/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" class="px-4 no-underline text-[--sl-color-text] font-medium astro-r3tjzkat"> <span class="astro-r3tjzkat">Learning</span> </a><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://www.cloudflarestatus.com/" class="px-4 no-underline text-[--sl-color-text] font-medium astro-r3tjzkat"> <span class="astro-r3tjzkat">Status</span> </a><a href="https://developers-cloudflare-com.translate.goog/support/contacting-cloudflare-support/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" class="px-4 no-underline text-[--sl-color-text] font-medium astro-r3tjzkat"> <span class="astro-r3tjzkat">Support</span> </a><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://dash.cloudflare.com" class="px-4 no-underline text-[--sl-color-text] font-medium astro-r3tjzkat"> <span class="astro-r3tjzkat">Log in</span> </a> </div><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://github.com/cloudflare/cloudflare-docs" rel="me" class="sl-flex astro-wy4te6ga"><span class="sr-only astro-wy4te6ga">GitHub</span> <svg aria-hidden="true" class="astro-wy4te6ga astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1em;"> <path d="M12 .3a12 12 0 0 0-3.8 23.38c.6.12.83-.26.83-.57L9 21.07c-3.34.72-4.04-1.61-4.04-1.61-.55-1.39-1.34-1.76-1.34-1.76-1.08-.74.09-.73.09-.73 1.2.09 1.83 1.24 1.83 1.24 1.08 1.83 2.81 1.3 3.5 1 .1-.78.42-1.31.76-1.61-2.67-.3-5.47-1.33-5.47-5.93 0-1.31.47-2.38 1.24-3.22-.14-.3-.54-1.52.1-3.18 0 0 1-.32 3.3 1.23a11.5 11.5 0 0 1 6 0c2.28-1.55 3.29-1.23 3.29-1.23.64 1.66.24 2.88.12 3.18a4.65 4.65 0 0 1 1.23 3.22c0 4.61-2.8 5.63-5.48 5.92.42.36.81 1.1.81 2.22l-.01 3.29c0 .31.2.69.82.57A12 12 0 0 0 12 .3Z" /> </svg></a><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://x.com/cloudflare" rel="me" class="sl-flex astro-wy4te6ga"><span class="sr-only astro-wy4te6ga">X</span> <svg aria-hidden="true" class="astro-wy4te6ga astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1em;"> <path d="M 18.242188 2.25 L 21.554688 2.25 L 14.324219 10.507812 L 22.828125 21.75 L 16.171875 21.75 L 10.953125 14.933594 L 4.992188 21.75 L 1.679688 21.75 L 9.40625 12.914062 L 1.257812 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astro-67yu43on"> <div class="right-sidebar astro-67yu43on"> <style>astro-island,astro-slot,astro-static-slot{display:contents}</style> <script>(()=>{var l=(n,t)=>{let i=async()=>{await(await n())()},e=typeof t.value=="object"?t.value:void 0,s={timeout:e==null?void 0:e.timeout};"requestIdleCallback"in window?window.requestIdleCallback(i,s):setTimeout(i,s.timeout||200)};(self.Astro||(self.Astro={})).idle=l;window.dispatchEvent(new Event("astro:idle"));})();;(()=>{var A=Object.defineProperty;var g=(i,o,a)=>o in i?A(i,o,{enumerable:!0,configurable:!0,writable:!0,value:a}):i[o]=a;var d=(i,o,a)=>g(i,typeof o!="symbol"?o+"":o,a);{let i={0:t=>m(t),1:t=>a(t),2:t=>new RegExp(t),3:t=>new Date(t),4:t=>new Map(a(t)),5:t=>new Set(a(t)),6:t=>BigInt(t),7:t=>new URL(t),8:t=>new Uint8Array(t),9:t=>new Uint16Array(t),10:t=>new Uint32Array(t),11:t=>1/0*t},o=t=>{let[l,e]=t;return l in i?i[l](e):void 0},a=t=>t.map(o),m=t=>typeof 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${this.getAttribute("component-url")}`,n)}}attributeChangedCallback(){this.hydrate()}}d(y,"observedAttributes",["props"]),customElements.get("astro-island")||customElements.define("astro-island",y)}})();</script> <div class="lg:sl-hidden astro-pb3aqygn"> <mobile-starlight-toc data-min-h="2" data-max-h="3" class="astro-doynk5tl"> <nav aria-labelledby="starlight__on-this-page--mobile" class="astro-doynk5tl"> <details id="starlight__mobile-toc" class="astro-doynk5tl"> <summary id="starlight__on-this-page--mobile" class="sl-flex astro-doynk5tl"> <div class="toggle sl-flex astro-doynk5tl"> On this page <svg aria-hidden="true" class="caret astro-doynk5tl astro-c6vsoqas" width="16" height="16" viewbox="0 0 24 24" fill="currentColor" style="--sl-icon-size: 1rem;"> <path d="m14.83 11.29-4.24-4.24a1 1 0 1 0-1.42 1.41L12.71 12l-3.54 3.54a1 1 0 0 0 0 1.41 1 1 0 0 0 .71.29 1 1 0 0 0 .71-.29l4.24-4.24a1.002 1.002 0 0 0 0-1.42Z" /> </svg> </div><span class="display-current astro-doynk5tl"></span></summary> <div class="dropdown astro-doynk5tl"> <ul class="isMobile astro-g2bywc46" style="--depth: 0;"> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#_top" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Overview</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#overview" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Overview</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#disable-anti-bot-modules" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Disable Anti-bot modules</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#adjust-google-and-bing-crawl-rates" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Adjust Google and Bing crawl rates</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#prevent-crawl-errors" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Prevent crawl errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#troubleshoot-crawl-errors" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Troubleshoot crawl errors</span> </a> <ul class="isMobile astro-g2bywc46" style="--depth: 1;"> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-4xx-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">HTTP 4XX Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-5xx-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">HTTP 5XX Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#dns-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">DNS Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#requesting-troubleshooting-assistance" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">Requesting troubleshooting assistance</span> </a></li> </ul></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#related-resources" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Related resources</span> </a></li> </ul> </div> </details> </nav> </mobile-starlight-toc> <script type="module" src="/_astro/MobileTableOfContents.astro_astro_type_script_index_0_lang.CwvHEPnB.js"></script> </div> <div class="right-sidebar-panel sl-hidden lg:sl-block astro-pb3aqygn"> <div class="sl-container astro-pb3aqygn"> <starlight-toc data-min-h="2" data-max-h="3"> <nav aria-labelledby="starlight__on-this-page"> <h2 id="starlight__on-this-page">On this page</h2> <ul class="astro-g2bywc46" style="--depth: 0;"> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#_top" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Overview</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#overview" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Overview</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#disable-anti-bot-modules" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Disable Anti-bot modules</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#adjust-google-and-bing-crawl-rates" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Adjust Google and Bing crawl rates</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#prevent-crawl-errors" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Prevent crawl errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#troubleshoot-crawl-errors" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Troubleshoot crawl errors</span> </a> <ul class="astro-g2bywc46" style="--depth: 1;"> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-4xx-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">HTTP 4XX Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-5xx-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">HTTP 5XX Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#dns-errors" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">DNS Errors</span> </a></li> <li class="astro-g2bywc46" style="--depth: 1;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#requesting-troubleshooting-assistance" class="astro-g2bywc46" style="--depth: 1;"> <span class="astro-g2bywc46" style="--depth: 1;">Requesting troubleshooting assistance</span> </a></li> </ul></li> <li class="astro-g2bywc46" style="--depth: 0;"><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#related-resources" class="astro-g2bywc46" style="--depth: 0;"> <span class="astro-g2bywc46" style="--depth: 0;">Related resources</span> </a></li> </ul> </nav> </starlight-toc> <script type="module" src="/_astro/TableOfContents.astro_astro_type_script_index_0_lang.CxWEh7Yp.js"></script><br><astro-island uid="ZcQfTO" prefix="r1" component-url="/_astro/FeedbackPrompt.sIVdSYEF.js" component-export="default" renderer-url="/_astro/client.BUsrUfVi.js" props="{}" ssr client="idle" opts="{&quot;name&quot;:&quot;FeedbackPrompt&quot;,&quot;value&quot;:true}" await-children> <div> <h2>Was this helpful?</h2><button class="cursor-pointer bg-transparent"> <svg stroke="currentColor" fill="currentColor" stroke-width="0" viewbox="0 0 24 24" class="text-2xl text-sl hover:text-accent" height="1em" width="1em" xmlns="http://www.w3.org/2000/svg"> <path fill="none" d="M0 0h24v24H0V0zm0 0h24v24H0V0z" /><path d="M9 21h9c.83 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2c0-1.1-.9-2-2-2h-6.31l.95-4.57.03-.32c0-.41-.17-.79-.44-1.06L14.17 1 7.58 7.59C7.22 7.95 7 8.45 7 9v10c0 1.1.9 2 2 2zM9 9l4.34-4.34L12 10h9v2l-3 7H9V9zM1 9h4v12H1z" /> </svg></button><button class="cursor-pointer bg-transparent"> 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href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB" class="c-breadcrumbs__link is-current" aria-current="location"> Troubleshooting crawl errors </a></li> </ol> </nav> </astro-breadcrumbs> <script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/products/","name":"Products"}},{"@type":"ListItem","position":2,"item":{"@id":"/support/","name":"Support"}},{"@type":"ListItem","position":3,"item":{"@id":"/support/troubleshooting/","name":"Troubleshooting"}},{"@type":"ListItem","position":4,"item":{"@id":"/support/troubleshooting/general-troubleshooting/","name":"General Troubleshooting"}},{"@type":"ListItem","position":5,"item":{"@id":"/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/","name":"Troubleshooting crawl 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ResizeObserver(e=>{e.forEach(s=>{this.checkOverflow(s.target.clientWidth)})}),this.breadcrumbs&&this.resizeObserver.observe(this.breadcrumbs)}connectedCallback(){this.showHiddenCrumbs()}disconnectedCallback(){this.resizeObserver&&this.breadcrumbs&&(this.resizeObserver.unobserve(this.breadcrumbs),this.resizeObserver.disconnect())}toggleTruncated(e){this.breadcrumbs?.classList.toggle("is-truncated",e)}showHiddenCrumbs(){const e=this.breadcrumbs?.querySelector(`.${this.mainBemClass}__truncated-button`);e?.removeEventListener("click",this.handleTruncatedButtonClick),e?.addEventListener("click",this.handleTruncatedButtonClick.bind(this))}checkOverflow(e){const s=this.totalWidth>e&&!this.isManualToggle;this.toggleTruncated(s),s||(this.isManualToggle=!1)}}customElements.get("astro-breadcrumbs")||customElements.define("astro-breadcrumbs",t);</script> <h1 id="_top" class="astro-j6tvhyss">Troubleshooting crawl errors</h1> </div> </div> <div class="content-panel astro-7nkwcw3z"> <div class="sl-container astro-7nkwcw3z"><starlight-image-zoom> <template class="astro-vjux6bgf"><dialog class="starlight-image-zoom-dialog astro-vjux6bgf"> <button aria-label="Unzoom image" class="starlight-image-zoom-control astro-vjux6bgf"> <svg aria-hidden="true" fill="currentColor" viewbox="0 0 24 24" class="astro-vjux6bgf"><use href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#starlight-image-zoom-icon-unzoom" class="astro-vjux6bgf"></use> </svg></button> <figure class="astro-vjux6bgf"></figure> </dialog> </template> <svg xmlns="http://www.w3.org/2000/svg" style="display:none" class="astro-vjux6bgf"><symbol id="starlight-image-zoom-icon-zoom" viewbox="0 0 24 24" class="astro-vjux6bgf"> <path d="M9.79 12.79 4 18.59V17a1 1 0 0 0-2 0v4a1 1 0 0 0 .08.38 1 1 0 0 0 .54.54A1 1 0 0 0 3 22h4a1 1 0 0 0 0-2H5.41l5.8-5.79a1 1 0 0 0-1.42-1.42ZM21.92 2.62a1 1 0 0 0-.54-.54A1 1 0 0 0 21 2h-4a1 1 0 0 0 0 2h1.59l-5.8 5.79a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0L20 5.41V7a1 1 0 0 0 2 0V3a1 1 0 0 0-.08-.38Z" class="astro-vjux6bgf" /> </symbol> <symbol id="starlight-image-zoom-icon-unzoom" viewbox="0 0 24 24" class="astro-vjux6bgf"> <path d="M21.71 2.29a1 1 0 0 0-1.42 0l-5.79 5.8V6.5a1 1 0 0 0-2 0v4a1 1 0 0 0 .08.38 1 1 0 0 0 .54.54 1 1 0 0 0 .38.08h4a1 1 0 0 0 0-2h-1.59l5.8-5.79a1 1 0 0 0 0-1.42ZM10.88 12.58a1 1 0 0 0-.38-.08h-4a1 1 0 0 0 0 2h1.59l-5.8 5.79a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l5.79-5.8v1.59a1 1 0 0 0 2 0v-4a1 1 0 0 0-.08-.38 1 1 0 0 0-.54-.54Z" class="astro-vjux6bgf" /> </symbol> </svg> </starlight-image-zoom> <script type="module" src="/_astro/ImageZoom.astro_astro_type_script_index_0_lang.BjAW4avr.js"></script> <div class="sl-markdown-content astro-cedpceuv"> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="overview">Overview</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#overview"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Cloudflare allows search engine crawlers and bots. If you observe crawl issues or Cloudflare challenges presented to the search engine crawler or bot,&nbsp;<a href="https://developers-cloudflare-com.translate.goog/support/contacting-cloudflare-support/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">contact Cloudflare support</a>&nbsp;with the information you gather when troubleshooting the crawl errors via the methods outlined in this guide.</p> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="disable-anti-bot-modules">Disable Anti-bot modules</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#disable-anti-bot-modules"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Search engine crawlers' requests, when proxied through Cloudflare, can be blocked by anti-bot modules installed on your origin server. Try disabling any anti-bot modules to prevent your origin from blocking these requests.</p> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="adjust-google-and-bing-crawl-rates">Adjust Google and Bing crawl rates</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#adjust-google-and-bing-crawl-rates"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>To optimize CDN performance, Google and Bing assign special crawl rates to websites that use CDN services in order. Special crawl rates do not negatively affect Search Engine Optimization (SEO) and Search Engine Results Pages (SERPs). To change your crawl rates for Bing and Google, follow the guides below:</p> <ul> <li>Change the Google crawl rate by <a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://support.google.com/webmasters/answer/48620?hl%3Den" target="_blank" rel="noopener">reviewing Google’s documentation<span class="external-link"> ↗</span></a>.</li> <li>Change your Bing crawl rate via guidance from Bing’s documentation: <ul> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://www.bing.com/webmasters/help/?topicid%3D55a30303" target="_blank" rel="noopener">Bing Crawl Control<span class="external-link"> ↗</span></a></li> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://blogs.bing.com/webmaster/2009/08/10/crawl-delay-and-the-bing-crawler-msnbot" target="_blank" rel="noopener">Crawl Delay and the Bing Crawler<span class="external-link"> ↗</span></a></li> </ul></li> </ul> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="prevent-crawl-errors">Prevent crawl errors</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#prevent-crawl-errors"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Review the following recommendations to prevent crawler errors:</p> <ul> <li><p>Monitor the performance and availability of your website using a third-party tool:</p> <ul> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://www.statuscake.com/" target="_blank" rel="noopener">StatusCake<span class="external-link"> ↗</span></a></li> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://www.pingdom.com/" target="_blank" rel="noopener">Pingdom<span class="external-link"> ↗</span></a></li> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://www.monitor.us/" target="_blank" rel="noopener">Monitor.Us<span class="external-link"> ↗</span></a></li> <li><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://updown.io/" target="_blank" rel="noopener">Updown<span class="external-link"> ↗</span></a></li> </ul></li> <li><p>Do not block Google crawler IP&nbsp;addresses via <strong>custom rules</strong> or <strong>IP Access rules</strong> within the <strong>Security</strong> app. If you are using <a href="https://developers-cloudflare-com.translate.goog/waf/rate-limiting-rules/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">rate limiting rules</a>, make sure they do not apply to the Google crawler.</p></li> </ul> <p>Confirm an IP address belongs to Google by consulting Google’s documentation on&nbsp;<a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://support.google.com/webmasters/bin/answer.py?answer%3D80553" target="_blank" rel="noopener">verifying googlebot IP addresses<span class="external-link"> ↗</span></a>.</p> <ul> <li>Do not block the United States via <strong>custom rules</strong> or <strong>IP Access rules</strong> within the <strong>Security</strong> app.</li> <li>Do not block or User-Agents&nbsp;in your .htaccess, server configuration,&nbsp;<a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://support.google.com/webmasters/bin/answer.py?answer%3D35303" target="_blank" rel="noopener">robots.txt<span class="external-link"> ↗</span></a>, or web application.</li> </ul> <p>Google uses a&nbsp;<a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://support.google.com/webmasters/answer/1061943" target="_blank" rel="noopener">variety of User-Agents<span class="external-link"> ↗</span></a>&nbsp;to crawl your website. You can&nbsp;<a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://support.google.com/webmasters/answer/6062598?hl%3Den" target="_blank" rel="noopener">test your robots.txt via Google<span class="external-link"> ↗</span></a>.</p> <ul> <li>Do not allow crawling of files in the /cdn-cgi/ directory. This path is used internally by Cloudflare and Google encounters errors when crawling it. Disallow crawls of cdn-cgi&nbsp;via robots.txt:</li> </ul> <p><code dir="auto">Disallow: /cdn-cgi/</code></p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>Errors for cdn-cgi do not impact site rankings.</p> </div> </aside> <ul> <li>Ensure your <a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://support.google.com/webmasters/bin/answer.py?hl%3Den%26answer%3D1061943" target="_blank" rel="noopener">robots.txt file allows the AdSense crawler<span class="external-link"> ↗</span></a>.</li> <li><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/restoring-visitor-ips/restoring-original-visitor-ips/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">Restore original visitor IP addresses</a> in your server logs.</li> </ul> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="troubleshoot-crawl-errors">Troubleshoot crawl errors</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#troubleshoot-crawl-errors"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Troubleshooting steps for the most commonly reported crawl errors are mentioned below.</p> <div tabindex="-1" class="heading-wrapper level-h3"> <h3 id="http-4xx-errors">HTTP 4XX Errors</h3><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-4xx-errors"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/http-status-codes/4xx-client-error/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">HTTP 4XX errors</a>&nbsp;are the most common type of crawl error. Cloudflare delivers these errors from your web server to Google. These errors are caused for various reasons such as a missing page on your web server or a malformed link in your HTML. The solution depends upon the problem encountered.</p> <div tabindex="-1" class="heading-wrapper level-h3"> <h3 id="http-5xx-errors">HTTP 5XX Errors</h3><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#http-5xx-errors"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p><a href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-5xx-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">HTTP 5XX errors</a> indicate that either Cloudflare or your origin web server experienced an internal error. To correlate occurrences of crawl errors with site outages, monitor your origin web server's health. Monitoring your website health both through Cloudflare and directly to your origin web server IPs determines whether errors occurred due to Cloudflare or your origin web server.</p> <div tabindex="-1" class="heading-wrapper level-h3"> <h3 id="dns-errors">DNS Errors</h3><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#dns-errors"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Troubleshooting steps vary depending on whether your domain is on Cloudflare via a Full or CNAME setup. To verify which setup your domain uses, open a terminal and execute the following command (replace&nbsp;<code dir="auto">www.example.com</code>&nbsp;with your Cloudflare domain):</p> <p><code dir="auto">dig +short SOA</code> <code dir="auto">www.example.com</code></p> <p>For domains on a <a href="https://developers-cloudflare-com.translate.goog/dns/zone-setups/partial-setup/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">Partial (CNAME) setup</a>, the result response contains cdn.cloudflare.net. For example:</p> <p><code dir="auto">example.com.cdn.cloudflare.net.</code></p> <p>For domains on a <a href="https://developers-cloudflare-com.translate.goog/dns/zone-setups/full-setup/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">Full setup</a>, the result response contains the <code dir="auto">cloudflare.com</code> domain in the nameservers listed. For example:</p> <p><code dir="auto">josh.ns.cloudflare.com. dns.cloudflare.com. 2013050901 10000 2400 604800 3600</code></p> <p>Once you’ve confirmed how your domain was setup with Cloudflare, proceed with the troubleshooting steps appropriate to your domain setup.</p> <p><strong>CNAME</strong></p> <p>Contact your hosting provider to investigate DNS errors and provide the date Google encountered DNS errors. Additionally, review the&nbsp;<a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=http://www.cloudflare.com/system-status" target="_blank" rel="noopener">Cloudflare System Status<span class="external-link"> ↗</span></a>&nbsp;page for any network outages on the date the errors were encountered by Google.</p> <p><strong>Full</strong></p> <p><a href="https://developers-cloudflare-com.translate.goog/support/contacting-cloudflare-support/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">Contact Cloudflare support</a>&nbsp;and provide the date and time that Google observed the errors.</p> <div tabindex="-1" class="heading-wrapper level-h3"> <h3 id="requesting-troubleshooting-assistance">Requesting troubleshooting assistance</h3><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#requesting-troubleshooting-assistance"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>If the above troubleshooting steps do not resolve your crawl errors, follow the steps below to export crawler errors as a .csv file from your Google Webmaster Tools Dashboard. Include this .csv file when&nbsp;<a href="https://developers-cloudflare-com.translate.goog/support/contacting-cloudflare-support/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB">contacting Cloudflare Support</a>.</p> <ol> <li>Log in to your Google Webmaster Tools account and navigate to the <strong>Health</strong> section of the affected domain.</li> <li>Click <strong>Crawl Errors</strong> in the left hand navigation.</li> <li>Click <strong>Download</strong> to export the list of errors as a .csv file.</li> <li>Provide the downloaded .csv file to Cloudflare support.</li> </ol> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="related-resources">Related resources</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/?_x_tr_sl=pl&amp;_x_tr_tl=en&amp;_x_tr_hl=en-GB#related-resources"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p><a href="https://translate.google.com/website?sl=pl&amp;tl=en&amp;hl=en-GB&amp;u=https://support.google.com/webmasters/answer/7440203%23not_found_404" target="_blank" rel="noopener">Google’s documentation on crawl errors and troubleshooting<span class="external-link"> ↗</span></a></p> </div> <div class="astro-fxeopwe4"> <div class="feedback-prompt astro-fxeopwe4"> <astro-island uid="ZcQfTO" prefix="r0" component-url="/_astro/FeedbackPrompt.sIVdSYEF.js" 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