About The Hotline - Free, Confidential & Compassionate Support

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If you’re concerned your internet usage might be monitored, call us at 800.799.SAFE (7233). <strong><a href="https://www.thehotline.org/plan-for-safety/internet-safety/">Learn more about digital security</a></strong> and remember to clear your browser history after visiting this website.</p> <p><strong>Click the red “X” in the upper-right corner or “Escape” button on your keyboard twice at any time to leave TheHotline.org immediately.</strong></p> <div style="color: #9e3a85;"><strong>Please contact 911 if you feel like you are in immediate danger or a life-threatening situation.</strong></div> <p class="safety1-action"><a href="#" class="button1 -small" toggle="^.modal1//-" x-data="quickookie()" x-init="cookie_name='modal'" @click="set()"><span>OK</span></a></p> </div> </div> </div> </div> <section role="main" class="content1" id="content" data-warning="Your browser is outdated, it will not render this page properly, please upgrade."> <div class="wrap1"> <div class="wrap1-inner -contain"> <div class="header4"> <div class="header4-main"> <h1 class="title1" reveal="1+/0"> About <span>The Hotline</span> </h1> </div> <figure class="header4-image" reveal="1+/1"> <span class="img1 " style="--r: 0.8" > <img class="lazyload" data-src="https://www.thehotline.org/wp-content/uploads/media/2020/09/646805644-hotline-700x560-1.png" alt="A supportive and professional appearing woman working from home on a headset-phone call." data-srcset="https://www.thehotline.org/wp-content/uploads/media/2020/09/646805644-hotline-700x560-1.png 700w, https://www.thehotline.org/wp-content/uploads/media/2020/09/646805644-hotline-700x560-1-500x400.png 500w" data-sizes="auto" /> <i class="loader1 "></i> <noscript><img src="https://www.thehotline.org/wp-content/uploads/media/2020/09/646805644-hotline-700x560-1.png" alt="A supportive and professional appearing woman working from home on a headset-phone call."></noscript> </span> <figcaption class="sr-only">A supportive and professional appearing woman working from home on a headset-phone call.</figcaption> </figure> </div> </div> </div> <div class="-xw:4 -contain -mx:a -wysiwyg"><p>24 hours a day, seven days a week, 365 days a year, the <b>National Domestic Violence Hotline</b> provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse.</p> <p>Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.</p> </div> <div class="-recontain -xw:2 -my:2" reveal="1/"> <h2 class="title1 -t:12 "> Vision: <span><br>We envision a world where all relationships are positive, healthy, and free from violence.</span> </h2> </div> <div class="-recontain -xw:2 -my:2" reveal="1/"> <h2 class="title1 -t:12 "> Mission Statement: <span><br>We answer the call to support and shift power back to those affected by relationship abuse.</span> </h2> </div> <div class="wrap1 -decontain -o:h -c:a2 -mb:3 reveal="1+/2"> <div class="wrap1-inner -contain -cs:1"> <div class="checklist1"> <div class="checklist1-header" reveal="1/" aligned> <div class="checklist1-up"> <h2>Our work is informed by several key values:</h2> </div> <div class="decor1"></div> </div> <div class="checklist1-content" reveal="1/" aligned> <div class="checklist1-entry"> <h4>Integrity</h4> <p>We conduct every aspect of our work at the highest ethical standards and hold ourselves accountable to them. We value transparency and staunchly safeguard the confidentiality of the people we serve.</p> </div> <div class="checklist1-entry"> <h4>Thought leadership</h4> <p>We’re committed to learning constantly, developing innovative practices, and evolving strategies as necessary to achieve our mission and vision.</p> </div> <div class="checklist1-entry"> <h4>Excellence</h4> <p>We value performance and results. We always aspire to do our best and to embrace the challenge of exceeding expectations.</p> </div> <div class="checklist1-entry"> <h4>Collaboration</h4> <p>We work as a team within the organization and with a wide range of partners outside of it in the belief that only through these partnerships will we achieve the broadest impact.</p> </div> <div class="checklist1-entry"> <h4>Caring</h4> <p>We conduct our work with compassion and in the spirit of inclusion, and we meet all individuals with respect and without judgment.</p> </div> <div class="checklist1-entry"> <h4>Survivor-centered</h4> <p>Our work begins and ends with the interests of survivors of relationship abuse in mind.</p> </div> </div> </div> </div> </div> <div class="-xw:4 -contain -mx:a -wysiwyg"><p>The Hotline has answered over <a href="https://www.thehotline.org/news/national-domestic-violence-hotline-answers-7-millionth-contact/">7 million contacts</a>, with services operated by expert advocates and other staff members dedicated to spreading education and awareness about domestic violence.</p> <p>Advocates attend extensive training sessions to prepare for crisis intervention support, safety planning, education, advocacy, and referrals for survivors; they also undergo training to support friends, family members, and others concerned about loved ones experiencing situations of abuse.</p> <p>We rely on support from generous individuals, corporations, foundations, and federal grants to continue this vital work. Our largest single source of financial support comes from an annual federal grant from the Family Violence Prevention Services Office of the US Department of Health and Human Services. This funding is critical to The Hotline’s continued ability to provide services directly to survivors and their loved ones.</p> </div> <div class="wrap1 -c:a1"> <div class="wrap1-inner -contain"> <div class="header5 -cs:1" reveal="1/"> <figure class="header5-icon"> <span class="img1 -fit -right" style="--r: 0.80952380952381"> <img class="lazyload" data-src="https://www.thehotline.org/wp-content/themes/hotline-main/assets/temp/icon-eye.svg" alt="a blinking eye icon" /> <i class="loader1"></i> <noscript><img src="https://www.thehotline.org/wp-content/themes/hotline-main/assets/temp/icon-eye.svg" alt="a blinking eye icon"></noscript> </span> <figcaption class="sr-only">a blinking eye icon</figcaption> </figure> <h2 class="header5-title">Learn more about The Hotline</h2> </div> <div class="pills1"> <ul class="pills1-wrap" g1> <li reveal="1/" aligned><a href="https://www.thehotline.org/about/history-of-the-hotline/" class="button1">History</a></li> <li reveal="1/" aligned><a href="https://www.thehotline.org/about/25-years-of-the-hotline/" class="button1">25 Years of The Hotline</a></li> <li reveal="1/" aligned><a href="https://www.thehotline.org/about/board-of-directors/" class="button1">Board of Directors</a></li> <li reveal="1/" aligned><a href="https://www.thehotline.org/?page_id=526" class="button1">Strategic Plan</a></li> <li reveal="1/" aligned><a href="https://www.thehotline.org/about/partners-and-sponsors/" class="button1">Partners and Sponsors</a></li> </ul> </div> </div> </div> </section> <footer class="footer1" id="footer" role="contentinfo"> <div class="footer1-wrap -contain -cs:1 -t:10"> <div class="footer1-main"> <div class="footer1-block"> <h4 class="footer1-subtitle">Contact</h4> <address>National Domestic Violence Hotline<br /> PO Box 90249<br /> Austin, Texas 78709<br /> Administrative Line: 737-225-3150</address> </div> <div class="footer1-block"> <h4 class="footer1-subtitle">Follow</h4> <div class="socials1"> <ul class="socials1-items" g2> <li><a href="https://www.facebook.com/NationalDomesticViolenceHotline/" class="icon-facebook" aria-label="Share on Facebook"><span>Facebook</span></a></li> <li><a href="https://instagram.com/NDVHofficial/" class="icon-instagram" aria-label="Share on Instagram"><span>Instagram</span></a></li> <li><a href="https://twitter.com/NDVH/" class="icon-twitter-x" aria-label="Share on X"><span>X</span></a></li> <li><a href="https://www.youtube.com/user/NDVHotline/" class="icon-youtube" aria-label="Share on YouTube"><span>YouTube</span></a></li> </ul> </div> </div> <div class="footer1-block -copys -as:3"> <p>The Hotline<span class="trademark" style="font-size: 25px; vertical-align: -webkit-baseline-middle;">®</span><br /> National Domestic Violence Hotline</p> <p><a href="/privacy-policy">Privacy Policy</a></p> </div> </div> <div class="footer1-fine"> <div class="footer1-half"> <p>This website is supported by Grant Number 90EV0459 from the Office of Family Violence Prevention and Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. 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