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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-348876" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348876"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">Продукт</a> <ul class="sub-menu"> <li id="menu-item-970820" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970820"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Menu Item<div class="menu-item-description">Многоканална платформа за клиентско обслужване</div></a></li> <li id="menu-item-730800" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-730800"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG" onover-preload="1">Запитвания<div class="menu-item-description">Усъвършенствана система за управление на запитвания</div></a></li> <li id="menu-item-348860" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-348860"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">Лайв чат<div class="menu-item-description">Най-бързият лайв чат на пазара</div></a></li> </ul> </li> <li id="menu-item-348877" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348877"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-902429" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902429"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Социални медии<div class="menu-item-description">Отговаряйте на последователите си директно през LiveAgent</div></a></li> <li id="menu-item-730799" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-730799"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">Телефонна централа<div class="menu-item-description">Вграден софтуер за телефонна централа</div></a></li> <li id="menu-item-874247" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874247"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">База знания<div class="menu-item-description">Предложете възможности за самообслужване</div></a></li> </ul> </li> <li id="menu-item-348883" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348883"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">Използвайте за</a> <ul class="sub-menu"> <li id="menu-item-348845" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-348845"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.bg/biznes/" title="Liveagent е хелп деск софтуер, който се адаптира към нуждите на различните бизнес модели. Вижте как LiveAgent се вписва във вашата ниша. Образователни институции и НПО разчитат на LiveAgent." hreflang="bg-BG" onover-preload="1">Бизнес решения<div class="menu-item-description">Различни бизнеси, различни решения</div></a></li> <li id="menu-item-348861" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-348861"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.bg/promishlenost/" title="Открийте как LiveAgent може да трансформира клиентското обслужване във вашата индустрия с безплатен 30-дневен пробен период. Независимо дали сте в здравеопазването или автомобилния сектор, нашият софтуер е ценно решение без такси за включване и 24/7 клиентска поддръжка. Подобрете взаимодействията с клиентите и намалете времето за отговор днес!" hreflang="bg-BG" onover-preload="1">Решения за различни отрасли<div class="menu-item-description">Адаптирайте LiveAgent според индустрията си</div></a></li> <li id="menu-item-730786" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-730786"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. 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Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">Интеграции</a> <ul class="sub-menu"> <li id="menu-item-951152" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951152"><a href="https://www.liveagent.bg/integracii/whatsapp/" title="LiveAgent предлага интеграция с WhatsApp, която позволява на потребителите лесно да отговарят на съобщения в WhatsApp от таблото си в LiveAgent." hreflang="bg-BG" onover-preload="1">WhatsApp</a></li> <li id="menu-item-730787" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730787"><a href="https://www.liveagent.bg/integracii/wordpress/" title="Вдигнете нивото на клиентското си обслужване на сайтовете си в WordPress. Интеграцията с WordPress на LiveAgent ви позволява да слагате бутон за чат на сайтовете си." hreflang="bg-BG" onover-preload="1">WordPress</a></li> <li id="menu-item-730788" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730788"><a href="https://www.liveagent.bg/integracii/prestashop/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете добавянето на бутон за лайв чат в Prestashop уебсайта си с нашата интеграция с LvieAgent." hreflang="bg-BG" onover-preload="1">Prestashop</a></li> <li id="menu-item-730793" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730793"><a href="https://www.liveagent.bg/integracii/magento/" title="Интегрирайте Магенто 2 с LiveAgent и подобрете работния си процес. Ще следите клиентските поръчки чрез запитванията и можете да използвате само една платформа." hreflang="bg-BG" onover-preload="1">Magento</a></li> <li id="menu-item-730790" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730790"><a href="https://www.liveagent.bg/integracii/shopify/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете интеграция на LiveAgent с Shopify. Тази интеграция ви позволява да настроите бутон за лайв чат в електронния си магазин." hreflang="bg-BG" onover-preload="1">Shopify</a></li> <li id="menu-item-730791" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730791"><a href="https://www.liveagent.bg/integracii/mailchimp/" title="Софтуерът за управление на запитвания може да върши толкова много допълнителни неща с интеграция с Mailchimp за LiveAgent. Интеграцията с Mailchimp ви позволява да управлявате контактите си през help desk-а си." hreflang="bg-BG" onover-preload="1">Mailchimp</a></li> <li id="menu-item-730798" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730798"><a href="https://www.liveagent.bg/integracii/pipedrive/" title="Следете новите си клиенти и сделки с интеграцията на PipeDrive в LiveAgent. С тази интеграция ще разполагате с всичката си информация в едно табло за управление за улесняване и оптимизиране на работния процес." hreflang="bg-BG" onover-preload="1">PipeDrive</a></li> <li id="menu-item-730792" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730792"><a href="https://www.liveagent.bg/integracii/slack/" title="Говорете си с колегите си по всяко време без да излизате от help desk приложението си. Интеграцията на LiveAgent със Slack ви доставя съобщемията, за да не ги изтървете." hreflang="bg-BG" onover-preload="1">Slack</a></li> <li id="menu-item-348886" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-348886"><a href="/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Още интерграции</a></li> </ul> </li> </ul> </li> <li id="menu-item-348882" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348882"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. 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Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">Научете повече</a> <ul class="sub-menu"> <li id="menu-item-730797" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-730797"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия<div class="menu-item-description">Станете експерт в клиентското обслужване</div></a></li> <li id="menu-item-730796" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-730796"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="bg-BG" onover-preload="1">Шаблони<div class="menu-item-description">Гъвкави шаблони за всякакви случаи</div></a></li> <li id="menu-item-886716" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886716"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="https://www.liveagent.bg/checklists/" title="Streamline your workflow and complete any task efficiently. 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Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348957" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-348957"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог<div class="menu-item-description">Новини за клиентското обслужване и LiveAgent</div></a></li> <li id="menu-item-730795" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-730795"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник<div class="menu-item-description">Научете термините в клиентското обслужване</div></a></li> <li id="menu-item-730794" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-730794"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.bg/papka/" title="Намерете контактите на екипите за обслужване на клиенти на популярни компании като Apple, Adobe, и Disney в LiveAgent. Разгледайте нашия директория и лесно се свържете с нужната поддръжка." hreflang="bg-BG" onover-preload="1">Указател<div class="menu-item-description">Пълен списък с контактите на различни хелп дескове</div></a></li> </ul> </li> <li id="menu-item-348880" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348880"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348915" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-348915"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане<div class="menu-item-description">Подобрете скоростта си на писане</div></a></li> <li id="menu-item-961717" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961717"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.bg/reviews/" title="Reviews for software are crucial in determining the right fit for your needs. They can help you understand the features, functionality, and cost of the software, and even broaden your horizons and change your opinion. Good reviews are created by adjusting the software as you would use it in your daily work to guarantee relevance for readers." hreflang="bg-BG" onover-preload="1">Отзиви<div class="menu-item-description">Разгледайте отзивите за различни софтуери</div></a></li> <li id="menu-item-730811" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-730811"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Помощ<div class="menu-item-description">Статии с инструкции и упътвания</div></a></li> </ul> </li> <li id="menu-item-348890" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348890"><a href="#" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG">За компанията</a> <ul class="sub-menu"> <li id="menu-item-348962" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-348962"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас<div class="menu-item-description">Запознайте се с екипа зад продукта</div></a></li> <li id="menu-item-348934" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-348934"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди<div class="menu-item-description">Нашите награди и постижения</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-730812" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-730812"><a href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-803030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803030"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Демо</span> </a> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-bg" lang="bg"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Европа</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Азия</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Средния Изток</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Америка</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Европа</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </span> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/akademie/dekovny-email/" title="Tradiční děkovný dopis dorazí nejdříve druhý den po jeho odeslání. Pokud je však potřeba rychlá následná kontrola, bude e-mail vhodnější." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/akademie/dankesschreiben/" title="Ein traditionelles Dankesschreiben kommt frühestens am Tag nach der Sendung an. Wenn jedoch ein schnelles Follow-Up erfordert ist, bleibt E-Mail die beste Option." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/akadeemia/tanukiri/" title="Traditsiooniline tänukiri jõuab kohale kõige varem järgmisel päeval pärast selle saatmist. Kuid kui on vaja kiireid järelmeetmeid, on e-posti teel saatmine mugavam." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/academia/cartas-de-agradecimiento/" title="Lo más temprano que una carta tradicional llega a su destino es el día después de enviarla. Cuando se necesite un seguimiento rápido, el correo electrónico será más conveniente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/education/lettres-de-remerciement/" title="Découvrez comment rédiger des lettres de remerciement efficaces pour vos clients avec des conseils pratiques et des exemples inspirants." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/akadimia/efcharistiria-epistoli/" title="Μάθετε πώς να γράφετε αποτελεσματικές ευχαριστήριες επιστολές προς πελάτες και συνεργάτες για να ενισχύσετε τις επαγγελματικές σας σχέσεις. Ανακαλύψτε χρήσιμες συμβουλές, πρότυπα και οδηγίες για άψογη επικοινωνία. Διαβάστε παραδείγματα και βρείτε το σωστό τρόπο να εκτιμήσετε την αφοσίωση των πελατών σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/akademija/pisma-zahvale/" title="Tradicionalno pismo zahvale stići će dan nakon što ste ga poslali. No, kad je potrebno brzo praćenje, e-pošta će biti prikladnija." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/accademia/lettere-di-ringraziamento/" title="La prima lettera di ringraziamento tradizionale arriverà il giorno successivo all'invio. Ma quando è necessario un tempestivo follow-up, l'e-mail sarà più conveniente." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/akademija/pateicibas-vestules/" title="Drīzākā diena, kad jūsu pateicības vēstule tiks saņemta ir diena pēc nosūtīšanas. Un tad, kad būs nepieciešama atbildes vēstule, būs ērtāk izmantot e-pastu." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/akademija/padekos-laiskas/" title="Greičiausiai tradicinis padėkos laiškas bus gautas kitą dieną po jo išsiuntimo, tačiau kai reikia skubių tolesnių veiksmų, el. paštas bus patogesnis." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/akademia/koszonetlevelek/" title="Az oldalon hasznos tippeket és példákat találhat ügyfélköszönetlevelek írásához, beleértve a megfelelő köszöntés, cél, márka beépítése és lezárás fontosságát. Fedezze fel, hogyan fejezheti ki háláját hosszú távú ügyfeleknek, vállalati mérföldkövek ünneplésére vagy év végi köszönetnyilvánításra. Próbálja ki a LiveAgent platformot az ügyfélkapcsolatok hatékony kezelésére!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/academie/dankbrieven/" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/akademia/list-z-podziekowaniem/" title="Poznaj, jak pisać profesjonalne listy z podziękowaniami! Nasz poradnik oferuje praktyczne wskazówki, przykładowe teksty oraz doradza, kiedy wybrać e-mail, a kiedy drukowany list. Dowiedz się, jak docenić klientów i utrzymać formalność w komunikacji. Odwiedź naszą stronę, by odkryć sekrety skutecznego wyrażania wdzięczności!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/academie/scrisori-de-multumire/" title="Explorați ghidul complet pentru a scrie scrisori de mulțumire eficiente, cu sfaturi despre alegerea salutului potrivit, menținerea subiectului, includerea branding-ului și multe altele. Descoperiți cum să decideți între un email și o scrisoare tipărită, ținând cont de factori precum timpul de livrare și formalitatea. Găsiți exemple practice și învățați cum LiveAgent vă poate sprijini în acest demers. Ideal pentru afaceri care doresc să-și exprime recunoștința față de clienți!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/akademija/blagodarstvennye-pisma/" title="Самое раннее, когда традиционное благодарственное письмо может быть доставлено, — на следующий день после отправки. А значит, если нужно быстро связаться с клиентом, удобнее использовать электронное письмо." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/akademija/thank-you-letter/" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Азия</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/xuehui/ganxie-xin/" title="传统的感谢信最快会在您发送后的第二天到达。但是当需要及时跟进时，电子邮件会更方便。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/academy/thank-you-letter/" title="Ang pinakamaagang panahong makukuha ang isang tradisyonal na thank you letter ay isang araw pagkatapos ninyo ito ipadala. Pero kapag kailangan ng follow-up, mas mainam ang email." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/hoc-vien/thu-cam-on/" title="Thư cảm ơn truyền thống của bạn sẽ đến sớm nhất là vào ngày sau khi bạn gửi nó. Nhưng, khi cần thực hiện ngay lập tức thì email sẽ thuận tiện hơn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Средния Изток</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/academiya/gawab-el-shokr/" title="أقرب رسالة شكر تقليدية تصل إليك في اليوم التالي لإرسالها. ولكن عندما تكون هناك حاجة إلى متابعة سريعة ، سيكون البريد الإلكتروني أكثر ملاءمة." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Америка</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/academy/thank-you-letter/" title="The soonest a traditional thank you letter will arrive is the day after you send it. But when prompt follow-up is needed email will be more convenient." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/academia/carta-de-agradecimento/" title="O mais rápido que uma carta de agradecimento tradicional pode chegar é o dia seguinte ao envio. Mas quando é necessário fazer um acompanhamento mais rápido, o e-mail é mais conveniente." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Копирано!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.bg/akademiya/" href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1"><span itemprop="name">Академия</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Благодарствени писма</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-">Благодарствени писма</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Изпратете благодарствено писмо до клиентите си, за да изразите признателност за тяхната подкрепа и лоялност. Научете как да създадете персонализирани писма и разгледайте примери за различни поводи. Изберете между имейл или традиционно писмо.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Категории:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.bg/akademiya/#%d0%bf%d1%80%d0%b8%d0%b7%d0%bd%d0%b0%d1%82%d0%b5%d0%bb%d0%bd%d0%be%d1%81%d1%82-%d0%ba%d1%8a%d0%bc-%d0%ba%d0%bb%d0%b8%d0%b5%d0%bd%d1%82%d0%b8%d1%82%d0%b5" title="Признателност към клиентите" hreflang="bg-BG" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Признателност към клиентите </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-a-thank-you-email-or-a-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Благодарствено писмо или благодарствен имейл?</span></a><a href="#h-how-to-write-a-customer-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Как да напишете благодарствено писмо до клиент</span></a><a href="#h-1-1090" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">1. Използвайте подходящо приветствие </span></a><a href="#h-2-1" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">2. Придържайте се към целта на писмото </span></a><a href="#h-3-10" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">3. Добавете няколко реда, показващи внимание към потребностите на клиента </span></a><a href="#h-4-109" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">4. Използвайте логото на компанията </span></a><a href="#h-5-1095" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">5. Използвайте подходящите заключителни фрази </span></a><a href="#h-6" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">6. Накрая подпишете писмото </span></a><a href="#h-customer-thank-you-letter-examples" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Примери на благодарствени писма към клиенти</span></a><a href="#h-1-thanking-long-term-customers-for-their-loyalty" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">1. Изразяване на благодарност към дългогодишни клиенти за лоялността им</span></a><a href="#h-2-celebrating-a-company-milestone" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">2. Отбелязване на важни за компанията събития</span></a><a href="#h-3-showing-gratitude-at-the-end-of-the-year" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">3. Изразяване на благодарност в края на годината</span></a><a href="#h-discover-on-your-own" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. 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9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <div class="qu-HowTo" itemscope itemtype="https://schema.org/HowTo" data-list="f08a4658-156a-4482-8fa9-3cb6a09c25cb"> <meta itemprop="supply" content="Customer service department"> <meta itemprop="tool" content="Letters"> <meta itemprop="totalTime" content="PT10M"> <span itemprop="name" style="display:none">Благодарствени писма</span><h2 class="wp-block-heading" id="h-a-thank-you-email-or-a-thank-you-letter">Благодарствено писмо или благодарствен имейл?</h2> <p>Имайки предвид големината и сферата на дейност на компанията, която управлявате, както и броят на клиентите, към които искате да изразите признателността си, можете да изпращате имейли или да отпечатате благодарствени писма (изпращани по пощата). Ето част от факторите, които трябва да имате предвид, когато избирате между двата вида писма:</p> <ul class="wp-block-list"> <li><strong>Времето за доставка:</strong> Класическото писмо може да пристигне най-бързо на следващия ден, след като бъде изпратено. Ако времето не ви притиска, можете да изпратите писмо. Но когато искате да изпратите бързо последващо послание – например да благодарите за направена поръчка – имейлът е по-подходящата форма на комуникация.</li> <li><strong>Степен на формалност:</strong> Тъй като имейлите се считат за по-неформалният начин за комуникация в сравнение с писмата в света на бизнеса, ако искате да поддържате официална кореспонденция с клиентите – изберете писмата.</li> <li><strong>Съдържанието на писмото:</strong> Имейлите позволяват добавяне на графики, изображения, видеа, връзки, както и прикачени файлове – ако искате благодарственото ви послание да бъде по-креативно и да не съдържа единствено текст, заложете на имейлите.</li> <li><strong>Ограниченията на бюджета:</strong> Изпращането на имейли е по-евтино, изпращането на писма е свързано с допълнителни разходи (за хартия, отпечатване, пощенски такси). За компаниите опериращи в световен мащаб, изпращането на имейли е единственото разумно решение.</li> </ul> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2022/03/ticketing_tickets_tab-scaled.jpg" data-lightbox="gallery" title="App - Uploads - 2022 - 03 - Ticketing Tickets Tab Scaled.jpg" onover-preload="1"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9d96e52364fec570b3cbf29de1c87f93/ticketing_tickets_tab-1024x637.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/fc26f92a7b368500274847f54810cec8/ticketing_tickets_tab-300x187.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/e50013e7c67f56874f235d6b01098eec/ticketing_tickets_tab-768x478.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/3d1294737c05c7ca64da04c2df1544bd/ticketing_tickets_tab-80x50.jpg.webp 80w, https://www.liveagent.bg/wp/urlslab-download/48da8d834e1829702bbda2d6769fd450/ticketing_tickets_tab-40x25.jpg.webp 40w, https://www.liveagent.bg/wp/urlslab-download/b050f016e7d9471702327d93dce72e7a/ticketing_tickets_tab-538x335.jpg.webp 538w, https://www.liveagent.bg/wp/urlslab-download/26ceaa60e778ffcdd859fbe3b6402280/ticketing_tickets_tab-643x400.jpg.webp 643w, https://www.liveagent.bg/wp/urlslab-download/7750211f47630e5fda74bfab47c5fd0d/ticketing_tickets_tab-185x115.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/5048b300221087c30541015c3fbb5824/ticketing_tickets_tab-110x68.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/cb87ed328988f2e5263d9f3f25c56f58/ticketing_tickets_tab-485x302.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/31b1f161d19a0e37878b3239ef2997be/ticketing_tickets_tab-1024x637.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/8eac176c6d37c1ac04fc9054fd75af13/ticketing_tickets_tab-300x187.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/ee94c8fd2278d6466c81338dc9993b81/ticketing_tickets_tab-768x478.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/c6a4189593442c5d70a7e2f326ff4309/ticketing_tickets_tab-80x50.jpg 80w, https://www.liveagent.bg/wp/urlslab-download/5747fd6cb2edd8af7fa3c6a91ffaceaf/ticketing_tickets_tab-40x25.jpg 40w, https://www.liveagent.bg/wp/urlslab-download/d88ab8c015fdbde8530df499dd7d792a/ticketing_tickets_tab-538x335.jpg 538w, https://www.liveagent.bg/wp/urlslab-download/07d36baabb937f4969b4c11231af626f/ticketing_tickets_tab-643x400.jpg 643w, https://www.liveagent.bg/wp/urlslab-download/9c546c0b218d41738f1c1cea3908a223/ticketing_tickets_tab-185x115.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/06fa994fa557ac5fbb116fc7ae5d0617/ticketing_tickets_tab-110x68.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/539f4e2826b5b2174a03b708c95c17b4/ticketing_tickets_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9d96e52364fec570b3cbf29de1c87f93/ticketing_tickets_tab-1024x637.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="637" alt="Табло за управление на тикети м LiveAgent" class="wp-image-634316" data-src="https://www.liveagent.bg/wp/urlslab-download/31b1f161d19a0e37878b3239ef2997be/ticketing_tickets_tab-1024x637.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-to-write-a-customer-thank-you-letter">Как да напишете благодарствено писмо до клиент</h2> <p>Всяко едно писмо изразяващо <a href="https://www.liveagent.bg/akademiya/klientska-priznatelnost/" title="Клиентската признателност може да бъде определена като мерило за усилията на компанията спрямо нейните клиенти. Прочетете повече, как да цените Вашите клиенти." hreflang="bg-BG" onover-preload="1">признателност към клиентите</a> трябва да бъде структурирано в по-официален стил от имейлите и винаги трябва да съдържа няколко основни компонента на благодарственото писмо. В следващите редове ще откриете няколко полезни съвета за създаване на перфектното благодарствено писмо до клиентите ви:</p> <div class="qu-HowToItem" data-howtoitem="80b28363-2ee8-49d8-8058-ca2f2d559965" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-1-1090">1. Използвайте подходящо приветствие </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#1-%d0%b8%d0%b7%d0%bf%d0%be%d0%bb%d0%b7%d0%b2%d0%b0%d0%b9%d1%82%d0%b5-%d0%bf%d0%be%d0%b4%d1%85%d0%be%d0%b4%d1%8f%d1%89%d0%be-%d0%bf%d1%80%d0%b8%d0%b2%d0%b5%d1%82%d1%81%d1%82%d0%b2%d0%b8%d0%b5"> <meta itemprop="name" content="1. Използвайте подходящо приветствие"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Изборът на правилното приветствия в писмата изразяващи признателност зависи от връзката ви с клиента. По-добре е да използвате по-официални поздрави и обръщения като: “<em>Скъпи г-н/Скъпа г-жо…</em>,” или “<em>Скъпи/а…</em>,”. Неофициалните поздрави като: “<em>Здравейте</em>,” “<em>Здрасти</em>,” или “<em>Здравей</em>,” трябва да бъдат избягвани. Внимателно проверете и изписването на името на получателя, в противен случай рискувате да направите лошо впечатление още в началото на писмото.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="b58d87b6-580f-4da8-939d-074132fa2363" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-2-1">2. Придържайте се към целта на писмото </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#2-%d0%bf%d1%80%d0%b8%d0%b4%d1%8a%d1%80%d0%b6%d0%b0%d0%b9%d1%82%d0%b5-%d1%81%d0%b5-%d0%ba%d1%8a%d0%bc-%d1%86%d0%b5%d0%bb%d1%82%d0%b0-%d0%bd%d0%b0-%d0%bf%d0%b8%d1%81%d0%bc%d0%be%d1%82%d0%be"> <meta itemprop="name" content="2. Придържайте се към целта на писмото"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Единствената цел на благодарственото писмо трябва да бъде изразяването на признателност и благодарност към лоялните клиенти. Не се поддавайте на изкушението да рекламирате компанията си отново. Не споменавайте предстоящите разпродажби, специални оферти, нови продукти или каквото и да е, което може да бъде считано за реклама. Това може да разсее и отвлече вниманието на клиента от първоначалната ви цел.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="aa79ae08-335f-4495-8c4f-90c3211639e0" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-3-10">3. Добавете няколко реда, показващи внимание към потребностите на клиента </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#3-%d0%b4%d0%be%d0%b1%d0%b0%d0%b2%d0%b5%d1%82%d0%b5-%d0%bd%d1%8f%d0%ba%d0%be%d0%bb%d0%ba%d0%be-%d1%80%d0%b5%d0%b4%d0%b0-%d0%bf%d0%be%d0%ba%d0%b0%d0%b7%d0%b2%d0%b0%d1%89%d0%b8-%d0%b2%d0%bd%d0%b8%d0%bc"> <meta itemprop="name" content="3. Добавете няколко реда, показващи внимание към потребностите на клиента"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>След като благодарите на клиента за сътрудничеството му с вас, добавете няколко реда, в които да покажете, че сте загрижени за нуждите му. Може да споменете, че винаги сте на разположение при евентуални въпроси или проблеми относно продуктите или услугите ви. Или просто попитайте какво можете да направите, за да увеличите удовлетвореността на клиента.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="3151fc63-b47a-436d-b873-9e2116d773c1" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-4-109">4. Използвайте логото на компанията </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#4-%d0%b8%d0%b7%d0%bf%d0%be%d0%bb%d0%b7%d0%b2%d0%b0%d0%b9%d1%82%d0%b5-%d0%bb%d0%be%d0%b3%d0%be%d1%82%d0%be-%d0%bd%d0%b0-%d0%ba%d0%be%d0%bc%d0%bf%d0%b0%d0%bd%d0%b8%d1%8f%d1%82%d0%b0"> <meta itemprop="name" content="4. Използвайте логото на компанията"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>За да изглежда професионална писмото ви, използвайте бланка за писма с името, логото или с друга информация за компанията. Приятният дизайн на бланката ще направи писмото ви уникално, ще повиши разпознаваемостта на бранда ви, ще напомни на получателя за вас и ще създаде професионално впечатление като цяло.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="c8bed206-e149-4b59-aa9d-13f8805c10e5" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-5-1095">5. Използвайте подходящите заключителни фрази </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#5-%d0%b8%d0%b7%d0%bf%d0%be%d0%bb%d0%b7%d0%b2%d0%b0%d0%b9%d1%82%d0%b5-%d0%bf%d0%be%d0%b4%d1%85%d0%be%d0%b4%d1%8f%d1%89%d0%b8%d1%82%d0%b5-%d0%b7%d0%b0%d0%ba%d0%bb%d1%8e%d1%87%d0%b8%d1%82%d0%b5%d0%bb"> <meta itemprop="name" content="5. Използвайте подходящите заключителни фрази"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Когато завършвате благодарственото писмо, е важно да използвате подходяща дума или фраза изразяващи уважение и професионализъм. Можете да избирате между най-често използваните: “<em>Искрено Ваш/а</em>” или “<em>Поздрави</em>”, или от малко по-личните “<em>С най-добри пожелания</em>”, “<em>С уважение</em>”, “<em>С най-добри пожелания</em>”, “<em>С признателност” или</em>”, “<em>С благодарност</em>”. Завършващите фрази като “<em>Винаги Ваш/а</em>”, “<em>До скоро</em>”, “<em>С много обич</em>” или “<em>Погрижете се за себе си</em>” се считат за прекалено неофициални за воденето на бизнес кореспонденция и трябва да бъдат избягвани.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="1681e57b-cff1-447d-af54-50fd779c29ae" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-6">6. Накрая подпишете писмото </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/#6-%d0%bd%d0%b0%d0%ba%d1%80%d0%b0%d1%8f-%d0%bf%d0%be%d0%b4%d0%bf%d0%b8%d1%88%d0%b5%d1%82%d0%b5-%d0%bf%d0%b8%d1%81%d0%bc%d0%be%d1%82%d0%be"> <meta itemprop="name" content="6. Накрая подпишете писмото"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Придаването на личен щрих на бизнес писмата може да бъде предизвикателство за големите компании, но с добавянето на подпис в края на писмото можете да го направите малко по-лично. Въпреки че не винаги можете да подпишете ръчно писмата, дори и принтираният подпис изглежда много по-добре от самотно написаното име в края.</p> </div> </div> </div> <h2 class="wp-block-heading" id="h-customer-thank-you-letter-examples">Примери на благодарствени писма към клиенти</h2> <h3 class="wp-block-heading" id="h-1-thanking-long-term-customers-for-their-loyalty">1. Изразяване на благодарност към дългогодишни клиенти за лоялността им</h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Mr. ****,<br> We want you to know how much we appreciate your business since you have been our loyal customer for the last three years. We understand that you have many options in the marketplace, and are pleased that you have still made (Company Name) your premier choice. <p>It is customers like you that help keep our lights on, and we couldn’t be more grateful!</p> <p>Your honest suggestions and feedback is a vital part of our growth. If there is anything we can do to make your experience with us better, please let us know.</p> <p>Best regards<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Копирайте в клипборда</span></button> </div> <h3 class="wp-block-heading" id="h-2-celebrating-a-company-milestone">2. Отбелязване на важни за компанията събития</h3> <div class="Copy"> <div class="textarea-pseudo"> <p>Dear ****,<br> This year (Company Name) is celebrating the 10th anniversary, and we would like to thank you for making this happened! The growth and success we’ve experienced over all these years are because of customers like you, who faithfully support our business.</p> <p>Speaking on behalf of the company, we hope that you have enjoyed the enhanced quality of our services. We will continue our efforts to meet your requirements and expectations in the future as well.</p> <p>We truly appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.<br> Gratefully,<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Копирайте в клипборда</span></button> </div> <h3 class="wp-block-heading" id="h-3-showing-gratitude-at-the-end-of-the-year">3. Изразяване на благодарност в края на годината</h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Ms. ****, <p>As the year winds down, we would like to take this chance to say thank you for choosing our business! You are one of our most highly valued customers and it has been a sincere pleasure serving you this year.</p> <p>We always strive to exceed our customers’ expectations and meet their requirements. Let us know if there is anything we can ever do to assist you further.</p> <p>From all of us at (Company Name), we wish you and your loved ones a safe and happy New Year!<br> With appreciation,<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Копирайте в клипборда</span></button> </div> <h2 class="wp-block-heading" id="h-discover-on-your-own">Открийте сами това, което ви вълнува</h2> <p>Знанията са важни, но само когато са приложени на практика. Пробвайте всичко научено в нашата академия директно в<a href="https://www.liveagent.bg/software-za-klientsko-obslujvane/" title="Софтуерът за клиентско обслужване комбинира многофункционална входяща кутия, лайв чат, телефонна централа и клиентски портал. 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Научете топ 10 умения за успешна комуникация и създайте незабравимо клиентско преживяване. Посетете, за да разберете как да свържете тези умения със софтуера на LiveAgent.</p><a href="https://www.liveagent.bg/akademiya/umenia-pri-klientskata-usluga/" title="Агентите клиентско обслужване трябва да притежават широк спектър от умения при клиентското обслужване за да са в състояние да предоставят необходимото ниво на услугата, което консуматорите очакват." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? 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Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Калкулатор на цени</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-155 widget_nav_menu"><div class="Footer__top__column__title h5">Популярни</div><div class="menu-footer-top-popular-bulgarian-container"><ul id="menu-footer-top-popular-bulgarian" class="menu"><li id="menu-item-949716"><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">Софтуер за база знания</a></li> <li id="menu-item-743146"><a href="https://www.liveagent.bg/software-za-klientsko-obslujvane/" title="Софтуерът за клиентско обслужване комбинира многофункционална входяща кутия, лайв чат, телефонна централа и клиентски портал. Изберете правилният за вашите нужди." hreflang="bg-BG" onover-preload="1">Софтуер за клиентско обслужване</a></li> <li id="menu-item-743147"><a href="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG" onover-preload="1">VoIP телефонни системи</a></li> <li id="menu-item-743179"><a href="https://www.liveagent.bg/software-za-samoobsluzhvane/" title='Открийте софтуера за самообслужване на LiveAgent - достъпно решение без скрити такси, което позволява на клиентите да решават проблемите си самостоятелно. Подобрете ефективността и удовлетвореността, като намалите административните разходи и времето за реакция. 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