In our rapidly shifting working lives, human connection is more important than ever.

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relative w-full h-full object-cover" src="https://media.licdn.com/dms/image/v2/D4D12AQFxqnlBsC7qZA/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1703149652936?e=2147483647&v=beta&t=_NrdE5YYBsY3KvVu4Oy5rb007o2REoK5BFilmqJ5NwQ" fetchpriority="high" data-embed-id="cover-image" alt="In our rapidly shifting working lives, human connection is more important than ever."> </div> </div>  </figure> <header> <section class="core-section-container relative my-3"> <h1 class="pulse-title text-display-md text-color-text lg:text-display-lg font-bold w-11/12">In our rapidly shifting working lives, human connection is more important than ever.</h1> <div class="ellipsis-menu absolute right-0 top-0"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] " aria-expanded="false" aria-label="Open menu" 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base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link publisher-author-card"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/in/amymhanlon" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> <span class="sr-only"> Amy "Amy H-R" Hanlon-Rodemich </span> </a> <img class="inline-block relative rounded-[50%] w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D4E03AQERVVKz890hTA/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1729880528102?e=2147483647&v=beta&t=8OXjaqbA1YsNKcN9zuMSdL_o3pmv_2ljqMgWiV0qf-M" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Amy "Amy H-R" Hanlon-Rodemich"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Amy "Amy H-R" Hanlon-Rodemich </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> Chief People Officer | Exceptional Women Awardees Foundation </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> Published Dec 21, 2023 </div>  </div> <div class="base-main-card__ctas z-[3] self-center ml-3 babybear:ml-1 babybear:self-start"> <a class="base-main-card__cta btn-sm btn-secondary" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_publisher-author-card" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> + Follow </a> </div> </div> </div> </section> </header> <div data-test-id="article-content-blocks">  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">After an amazing first year at Nokia, I’m delighted to have the opportunity to post my first #TalentVoices article. I want to reflect on the challenges and opportunities arising in response to the paradigm shift fuelled by the pandemic, industrial digitalization, and Gen Z entering the workforce. I believe the power of human connection will carry us a long way toward successfully navigating the journey ahead.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Joining Nokia has been fascinating. Nokia’s 158-year history has seen it evolve from paper mills to rubber tires and mobile phones. Today, Nokia is a B2B technology innovation leader pioneering the future where networks meet cloud. By solving genuine human needs, our technologies are helping us deliver on our purpose of helping the world act together. I’ve loved getting to grips with the culture of innovation and collaboration that shapes the company. Many people have spent their entire careers at Nokia - and it’s easy to see why.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>All of this has me thinking about how the key to unlocking the brightest opportunities is the power of human connection – especially with those on the ground or at the ‘bottom’ of the traditional pyramid.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Navigating the new world of work</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Right now, all of us in HR are being challenged to fundamentally rethink how we develop and manage people. </span><span class>Firstly, the pandemic has created a hybrid working world that looks like it’s here to stay. While people have gotten used to the increased flexibility, hybrid working is making engaging employees more challenging than ever. To attract and retain talent, we need to create a working environment in which people thrive, offering not just a paycheck but purpose and peace of mind, a place where people feel valued, able to come to work as they are, and, crucially, switch off to protect their wellbeing.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>The second paradigm shift we are dealing with is a technological one. AI, digitalization, and automation are increasingly impacting how we work and require us to shift our thinking. We want to actively keep people at the center of everything we do and help them navigate these changes.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>The third shift we’re facing is today’s multi-generational workforce with its diverse capabilities and needs. Tech-native millennials and Gen Z are now in the majority and desire flexible working and values that align with their own.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>We have the opportunity in HR to rethink how we manage and develop the people we depend on, deepening our focus on engagement across generations, digital familiarity, and locations to ensure connection.</span> </p> </div>  <div class="flex flex-col mt-2" data-test-id="publishing-image-block" rel="ugc"> <figure> <img class="lazy-load block w-full" data-delayed-url="https://media.licdn.com/dms/image/v2/D4D12AQGnVskZKUB6sg/article-inline_image-shrink_1000_1488/article-inline_image-shrink_1000_1488/0/1703153783793?e=2147483647&v=beta&t=gEa5aCkLiXSElkKL7s4eUkTUVC3TfsDKbpFYD1gm63o">  </figure> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Question everything – the answers may surprise you.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>For the past ten years, I’ve made myself a diligent student of the younger generations. We have to understand what motivates and inspires them if we are to get ahead of the next big workplace shift. That means really listening! You could be up to date with the latest research and workplace trends, and I’m telling you, those younger generations will still surprise you!</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>For example, as part of our exploration into digital tools, I asked a group of millennials and Gen Zs for their thoughts – do they want a fully digitized work experience where meetings could be conducted in the Metaverse? Do they want a Siri-type experience where the answers to questions are available at their fingertips, and they never have to interact with a person? They told me that yes, these tools are interesting but really, they’re looking for more in-person connection opportunities. It’s Gen Z and Boomers who crave in-person experiences the most!</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>I highly encourage other leaders to adopt this reverse mentoring approach to truly understand their workforce.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div> <div class="inline-articles bg-color-surface-new border-hidden rounded-sm p-1 mx-auto my-1.5 mamabear:w-2/3 inline-articles__after"> <h2 class="text-xl font-medium ml-1.5 my-1 text-color-text mamabear:text-center">Recommended by LinkedIn</h2> <div class="flex flex-wrap mx-0.5 babybear:mx-1.5"> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" 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rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/my-optimistic-predictions-2022-armughan-ahmad"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E12AQEJe6Ef30tFLA/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1642010249789?e=2147483647&v=beta&t=VNcHfWbimZPh4x6Oz8ktRfvwmUwi_duvYNigCsBanGE"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">My Optimistic Predictions for 2022</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> Armughan Ahmad </span> <span class="before:middot pt-0.5 inline-article-published-date"> 2 years ago </span> </div> </a>  </div> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/steep-disruption-2030-7-major-shifts-frank-feather-qaimetafuturist"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/D5612AQFtiJMIYkeaRw/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1668256311853?e=2147483647&v=beta&t=0n73Yl_ssgzSPvIj606Rw8jUp6YbjAmO5-SDboq4faU"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">🔴 "STEEP" DISRUPTION to 2030: 7 Major Shifts</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> Frank Feather </span> <span class="before:middot pt-0.5 inline-article-published-date"> 2 years ago </span> </div> </a>  </div> </div> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">We need to revolutionize how we lead people</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Looking to 2030, we recently overhauled the </span><span class="font-[700]">Nokia People Strategy</span><span class> to focus on the questions our people need answers to:</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class>How do we support employees with personalized career paths?</span></li> <li><span class>How can they build on their skills and take charge of their personal development to meet their evolving ambitions?</span></li> <li><span class>How can they make the most of all the fabulous career opportunities constantly arising across our global network?</span></li> <li><span class>How are we nurturing those who have leadership aspirations and the right qualities and potential?</span></li> <li><span class>How are we supporting our leaders to meet the needs of new generations entering the workforce?</span></li> <li><span class>How are we helping our colleagues to lead healthy, balanced lives? </span></li> <li><span class>How are we supporting people from all backgrounds to feel accepted, empowered, and psychologically safe?</span></li> </ul> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Perhaps AI can help us to tick those boxes, but it won’t know what the boxes really mean. It won’t know what the stakes are. It can’t physically reach out and genuinely empathize the way a human being can … at least not yet.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Human</span><span class> Resources. The clue is in the name. As humans, we are uniquely qualified to support our people in finding their passion and purpose.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Cultivating Connection</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>So, how can we ensure effective communication and collaboration and adjust our leadership style to the new workforce?</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ol> <li><span class="font-[700]">Purpose:</span><span class> First, it’s vital to show people you care about a connected purpose. When I started work, you turned up, did your job, and went home. Passion and purpose were a bonus. Today, younger people will join a company that pays slightly less if it demonstrates shared values through its Environmental, Social and Governance (ESG) initiatives, sustainable practices, and Diversity, Equity, and Inclusion (DEI) commitments.</span></li> <li><span class="font-[700]">Storytelling</span><span class>: Uplifting the voices and lived experiences of those with something true and valuable to say is one of the most powerful ways of forging collaboration and connection, and a rich, exciting way to make people aware of the great work you are doing.</span></li> <li><span class="font-[700]">Empathy:</span><span class> When we treat employees like equals, we get so much more out of them, both in terms of their satisfaction and their productivity. Whether it’s supporting their chosen approach to hybrid work or extending support to them and their families through a pandemic, an earthquake, or even a war as we’ve recently done – showing employees you care about them as human beings and not human resources is the number 1 thing you can do to keep them happy and motivated to meet the challenges of the future.</span></li> </ol> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Flipping the pyramid</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>This is why I am focused on “flipping the pyramid”. Imagine a pyramid with the executives and managers at the top and employees at the bottom. Traditionally, a lot of the demand for HR teams means focusing on the top two layers. We tend to go to these groups to solve big problems that they may be too far removed from to solve. I truly believe that some of the best solutions come from the people closest to the issues. Fresh perspectives come from including people of all ages, backgrounds, and demographics to help us come up with creative solutions.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>At Nokia, we strive always to be open, fearless, and empowered. Whether in HR or in the business at large, when we live up to and by these ‘essentials’, we know that we are on the right path. We regularly check the heartbeat and blood pressure of the company via pulse surveys. If something is off, we work to confront it openly. Be data-driven, but also have empathy in thinking about the human beings who work for you. We have over 85,000 of them, and each one of them matters to me.</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">I’d love to hear what you think about this. 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href="/uas/login?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect&guestReportContentType=COMMENT&_f=guest-reporting" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-will-navigate data-item-type="semaphore" data-semaphore-content-type="COMMENT" data-semaphore-content-urn="urn:li:comment:(urn:li:ugcPost:7143546060584509440,7145689835985428480)" data-semaphore-tracking-prefix="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore" data-is-logged-in="false" data-modal="semaphore__toggle" class="semaphore__toggle visited:text-color-text-secondary ellipsis-menu__semaphore ellipsis-menu__item-button flex items-center w-full p-1 cursor-pointer font-sans text-sm 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href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/70k0g8kmgdfjjymflqqzipzxj"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Like </span> </div> </a> <span class="before:middot font-sans text-s text-color-text-low-emphasis"></span> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_reply" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer comment__reply" data-feed-action="replyToComment" data-feed-control="reply" data-feed-action-category="EXPAND" data-feed-action-type="expandReplyBox" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_reply" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4ol9mo4lxvobj5ww3va90wz1o"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Reply </span> </div> </a>  <span class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1 hidden"> 1 Reaction </span> </div> </div> </section>  <section class="comment flex grow-1 items-stretch leading-[16px] comment-with-action my-1.5"> <div> <a href="https://www.linkedin.com/in/danielleharlan?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-will-navigate> <img class="inline-block relative rounded-[50%] w-4 h-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/D4E03AQHXOzhnU_MzYw/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1730744763995?e=2147483647&v=beta&t=DdKuT2Bu_jwZsrIMCpWr_n-iFYJThcJFjYFX0qoyqT8" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Danielle Harlan, Ph.D."> </a> </div> <div class="w-full min-w-0"> <div class="comment__body ml-0.5 mb-1 pt-1 pr-1.5 pb-1 pl-1.5 rounded-[8px] rounded-tl-none relative"> <div class="comment__header flex flex-col"> <a class="text-sm link-styled no-underline leading-open comment__author truncate pr-6" href="https://www.linkedin.com/in/danielleharlan?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-will-navigate> Danielle Harlan, Ph.D. </a> <p class="!text-xs text-color-text-low-emphasis leading-[1.33333] mb-0.5 truncate comment__author-headline">Global Leadership Consultant | Stanford Ph.D. | Corporate, Government, Nonprofit | Strategy, Leadership Development, Change Management, Employee Experience and Retention | Keynote Speaker</p> <span class="text-xs text-color-text-low-emphasis comment__duration-since absolute right-6 top-1 inline-block"> 11mo </span> <div class="ellipsis-menu absolute right-0 top-0 !mr-0.5 babybear:!-top-0.5" data-test-id="comment__ellipsis-menu" data-feed-action="show-comment-dropdown"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] ellipsis-menu__trigger--small w-[32px] h-[32px] babybear:rotate-90 mamabear:!h-4 mamabear:!min-h-[32px] papabear:!h-4 papabear:!min-h-[32px]" aria-expanded="false" aria-label="Open menu" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-trigger" tabindex="0"> <icon class="ellipsis-menu__trigger-icon m-0 p-0 centered-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/c26vw8uiog92lvrqov98hvbxr"></icon> </button> <ul class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" role="menu" tabindex="-1"> <li class="ellipsis-menu__item border-t-1 border-solid border-color-border-low-emphasis first-of-type:border-none flex"> <a href="/uas/login?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect&guestReportContentType=COMMENT&_f=guest-reporting" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-will-navigate data-item-type="semaphore" data-semaphore-content-type="COMMENT" data-semaphore-content-urn="urn:li:comment:(urn:li:ugcPost:7143546060584509440,7143996198767456257)" data-semaphore-tracking-prefix="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore" data-is-logged-in="false" data-modal="semaphore__toggle" class="semaphore__toggle visited:text-color-text-secondary ellipsis-menu__semaphore ellipsis-menu__item-button flex items-center w-full p-1 cursor-pointer font-sans text-sm font-bold link-styled focus:link-styled link:no-underline active:bg-color-background-container-tint focus:bg-color-background-container-tint hover:bg-color-background-container-tint outline-offset-[-2px]">  <icon class="ellipsis-menu__item-icon text-color-text h-[24px] w-[24px] mr-1" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/iq0x9q37wj214o129ai1yjut"> </icon> Report this comment </a>  </li>  </ul>  </div> </div> </div> <div class="attributed-text-segment-list__container relative mt-1 mb-1.5 babybear:mt-0 babybear:mb-0.5"> <p class="attributed-text-segment-list__content text-color-text !text-sm whitespace-pre-wrap break-words comment__text babybear:mt-0.5" dir="ltr">So many great gems in this article, Amy! Your focal points (hybrid, AI, generational differences) are all spot on, and the meta-point about the power and potential of human connection is probably the most important, but oft-overlooked aspect that I see in terms what makes a workplace great – I think lots of folks are looking for "off the shelf" or "checkbox" solutions, but as you point out, it's a bit more complex than that...purpose, storytelling, empathy...these are not necessarily hard to do, but they require sustained attention and care. Brava for bringing these ideas to light (and wishing you and your fam a beautiful holiday season ahead :).</p>  </div>   </div> <div class="comment__actions flex flex-row flex-wrap items-center ml-2" aria-label="Comment Controls"> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/70k0g8kmgdfjjymflqqzipzxj"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Like </span> </div> </a> <span class="before:middot font-sans text-s text-color-text-low-emphasis"></span> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_reply" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer comment__reply" data-feed-action="replyToComment" data-feed-control="reply" data-feed-action-category="EXPAND" data-feed-action-type="expandReplyBox" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_reply" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4ol9mo4lxvobj5ww3va90wz1o"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Reply </span> </div> </a>  <span class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1 hidden"> 1 Reaction </span> </div> </div> </section>  <section class="comment flex grow-1 items-stretch leading-[16px] comment-with-action my-1.5"> <div> <a href="https://www.linkedin.com/in/judyschrecker?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-will-navigate> <img class="inline-block relative rounded-[50%] w-4 h-4 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E03AQFnVYNFI6Ls5A/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1620431251641?e=2147483647&v=beta&t=1x9xvLv1XeVt3if1mp_FjjiRp-XmohbuGRPR4AGWMQ8" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Judy Schrecker"> </a> </div> <div class="w-full min-w-0"> <div class="comment__body ml-0.5 mb-1 pt-1 pr-1.5 pb-1 pl-1.5 rounded-[8px] rounded-tl-none relative"> <div class="comment__header flex flex-col"> <a class="text-sm link-styled no-underline leading-open comment__author truncate pr-6" href="https://www.linkedin.com/in/judyschrecker?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-will-navigate> Judy Schrecker </a> <p class="!text-xs text-color-text-low-emphasis leading-[1.33333] mb-0.5 truncate comment__author-headline"></p> <span class="text-xs text-color-text-low-emphasis comment__duration-since absolute right-6 top-1 inline-block"> 11mo </span> <div class="ellipsis-menu absolute right-0 top-0 !mr-0.5 babybear:!-top-0.5" 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border-t-1 border-solid border-color-border-low-emphasis first-of-type:border-none flex"> <a href="/uas/login?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect&guestReportContentType=COMMENT&_f=guest-reporting" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-will-navigate data-item-type="semaphore" data-semaphore-content-type="COMMENT" data-semaphore-content-urn="urn:li:comment:(urn:li:ugcPost:7143546060584509440,7143615429058437120)" data-semaphore-tracking-prefix="article-ssr-frontend-pulse_x-social-details_comments-action_comment_ellipsis-menu-semaphore" data-is-logged-in="false" data-modal="semaphore__toggle" class="semaphore__toggle visited:text-color-text-secondary ellipsis-menu__semaphore ellipsis-menu__item-button flex items-center w-full p-1 cursor-pointer font-sans text-sm font-bold link-styled focus:link-styled link:no-underline active:bg-color-background-container-tint focus:bg-color-background-container-tint hover:bg-color-background-container-tint outline-offset-[-2px]">  <icon class="ellipsis-menu__item-icon text-color-text h-[24px] w-[24px] mr-1" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/iq0x9q37wj214o129ai1yjut"> </icon> Report this comment </a>  </li>  </ul>  </div> </div> </div> <div class="attributed-text-segment-list__container relative mt-1 mb-1.5 babybear:mt-0 babybear:mb-0.5"> <p class="attributed-text-segment-list__content text-color-text !text-sm whitespace-pre-wrap break-words comment__text babybear:mt-0.5" dir="ltr"><a class="link" href="https://www.linkedin.com/in/amymhanlon?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment-text" target="_self" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment-text" data-tracking-will-navigate>Amy "Amy H-R" Hanlon-Rodemich</a> you are a #thoughtleader passionate #extraordinary #businessleader #hrleader #mentor #mentee #amazingmother and so much more. Thank you for sharing your perspectives. #nokia and all of us are lucky to have you in our lives!</p>  </div>   </div> <div class="comment__actions flex flex-row flex-wrap items-center ml-2" aria-label="Comment Controls"> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/70k0g8kmgdfjjymflqqzipzxj"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Like </span> </div> </a> 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</div> </a> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_reactions" class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_reactions" data-tracking-will-navigate> 1 Reaction </a> <span class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1 hidden"> 2 Reactions </span> </div> </div> </section>  <section class="comment flex grow-1 items-stretch leading-[16px] comment-with-action my-1.5"> <div> <a href="https://www.linkedin.com/in/barbaraschwenk?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" data-tracking-will-navigate> <img class="inline-block relative rounded-[50%] w-4 h-4 bg-color-entity-ghost-background" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Barbara Schwenk"> </a> </div> <div class="w-full min-w-0"> <div class="comment__body ml-0.5 mb-1 pt-1 pr-1.5 pb-1 pl-1.5 rounded-[8px] rounded-tl-none relative"> <div class="comment__header flex flex-col"> <a class="text-sm link-styled no-underline leading-open comment__author truncate pr-6" href="https://www.linkedin.com/in/barbaraschwenk?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-will-navigate> Barbara Schwenk </a> <p class="!text-xs text-color-text-low-emphasis leading-[1.33333] mb-0.5 truncate comment__author-headline">Empowering Transformation in Sales with SaaS, AI, HR Tech & Analytics | Lifelong Learner | Catalyst for Change</p> <span class="text-xs text-color-text-low-emphasis comment__duration-since absolute right-6 top-1 inline-block"> 11mo </span> <div class="ellipsis-menu absolute right-0 top-0 !mr-0.5 babybear:!-top-0.5" data-test-id="comment__ellipsis-menu" data-feed-action="show-comment-dropdown"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] ellipsis-menu__trigger--small w-[32px] h-[32px] babybear:rotate-90 mamabear:!h-4 mamabear:!min-h-[32px] papabear:!h-4 papabear:!min-h-[32px]" aria-expanded="false" aria-label="Open menu" 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data-delayed-url="https://static.licdn.com/aero-v1/sc/h/iq0x9q37wj214o129ai1yjut"> </icon> Report this comment </a>  </li>  </ul>  </div> </div> </div> <div class="attributed-text-segment-list__container relative mt-1 mb-1.5 babybear:mt-0 babybear:mb-0.5"> <p class="attributed-text-segment-list__content text-color-text !text-sm whitespace-pre-wrap break-words comment__text babybear:mt-0.5" dir="ltr">Thank you, Amy, for this insightful and thought-provoking article. Your emphasis on the vital role of human connection in our increasingly digitalized workplace resonates deeply. It's refreshing to see how <a class="link" href="https://fi.linkedin.com/company/nokia?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment-text" target="_self" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment-text" data-tracking-will-navigate>Nokia</a> navigates the challenges of a hybrid working model, prioritizing the technological aspects and the human elements of empathy, purpose, and well-being. Your approach to understanding and embracing the needs of a multi-generational workforce, particularly your observations about Gen Z and millennials, offers a much-needed perspective in the HR field. The concept of 'flipping the pyramid' to leverage insights from employees at all levels is a powerful strategy that many organizations could benefit from. This article reflects the evolving landscape of HR and serves as a guide for fostering a more inclusive, engaging, and fulfilling workplace. I look forward to seeing more of such innovative approaches in the future!</p>  </div>   </div> <div class="comment__actions flex flex-row flex-wrap items-center ml-2" aria-label="Comment Controls"> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/70k0g8kmgdfjjymflqqzipzxj"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Like </span> </div> </a> <span 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</a> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_reactions" class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_reactions" data-tracking-will-navigate> 1 Reaction </a> <span class="comment__reactions-count font-sans text-xs text-color-text-low-emphasis border-l-1 border-solid border-color-border-low-emphasis pl-1 mx-1 hidden"> 2 Reactions </span> </div> </div> </section>  <section class="comment flex grow-1 items-stretch leading-[16px] comment-with-action my-1.5"> <div> <a href="https://www.linkedin.com/in/ai-sakura-2a7616aa?trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-image" 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data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_actor-name" data-tracking-will-navigate> Ai Sakura </a> <p class="!text-xs text-color-text-low-emphasis leading-[1.33333] mb-0.5 truncate comment__author-headline"></p> <span class="text-xs text-color-text-low-emphasis comment__duration-since absolute right-6 top-1 inline-block"> 11mo </span> <div class="ellipsis-menu absolute right-0 top-0 !mr-0.5 babybear:!-top-0.5" data-test-id="comment__ellipsis-menu" data-feed-action="show-comment-dropdown"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] ellipsis-menu__trigger--small w-[32px] h-[32px] babybear:rotate-90 mamabear:!h-4 mamabear:!min-h-[32px] papabear:!h-4 papabear:!min-h-[32px]" aria-expanded="false" aria-label="Open menu" 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I believe coaching cultivates a safe, open dialogue at all levels. Engaging the younger generation aligns their aspirations with the company's purpose. Thank you for sharing. I enjoyed reading your article! #TalentVoices</p>  </div>   </div> <div class="comment__actions flex flex-row flex-wrap items-center ml-2" aria-label="Comment Controls"> <a href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Four-rapidly-shifting-working-lives-human-connection-hanlon-rodemich-liasf%2F&trk=article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" class="comment__action inline-block font-sans text-xs text-color-text-low-emphasis cursor-pointer" data-tracking-control-name="article-ssr-frontend-pulse_x-social-details_comments-action_comment_like" data-tracking-will-navigate> <div class="flex flex-row items-center "> <icon class="action-btn__icon w-2 mr-0.5" data-svg-class-name="action-btn__icon--svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/70k0g8kmgdfjjymflqqzipzxj"> </icon> <span class="action-btn__button-text inline-block align-baseline"> Like </span> </div> </a> <span class="before:middot font-sans text-s 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