CINXE.COM

<?phpxml version="1.0" encoding="UTF-8"?> <rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <itunes:new-feed-url>http://feeds.soundcloud.com/users/soundcloud:users:215118282/sounds.rss</itunes:new-feed-url> <atom:link href="/?feed=podcast" rel="self" type="application/rss+xml" /> <title>Business Sidekick: LiveChat Podcast</title> <link>https://www.livechat.com/podcast/</link> <language>en-US</language> <description>This podcast was created to share the knowledge we've gained, here at LiveChat, during our journey. We've started as a small, garage start-up to become leaders of live chat market and that’s a lot of knowledge to share! We hope that you will make a good use of it and that we will help you to grow your online business. Enjoy!</description> <itunes:explicit>no</itunes:explicit> <itunes:owner> <itunes:email>apps@livechatinc.com</itunes:email> <itunes:name>Business Sidekick</itunes:name> </itunes:owner> <itunes:author>LiveChat</itunes:author> <itunes:image href="https://www.livechat.com/wp-content/themes/livechat2.0/media/img/podcast/itunes_new.jpg" /> <itunes:keywords>business, marketing, customer service, business insights</itunes:keywords> <itunes:subtitle>Tips and tricks on how to grow your online business.</itunes:subtitle> <itunes:summary>This podcast was created to share the knowledge we've gained, here at LiveChat, during our journey. We've started as a small, garage start-up to become leaders of live chat market and that’s a lot of knowledge to share! We hope that you will make a good use of it and that we will help you to grow your online business. Enjoy!</itunes:summary> <itunes:category text="Business"> <itunes:category text="Management & Marketing"/> </itunes:category> <itunes:category text="Technology"> <itunes:category text="Podcasting"/> </itunes:category> <copyright>All rights reserved</copyright> <item> <title>Rand Fishkin: Think Big, Start Small – the No-Bulls&#! Guide to Starting a Business</title> <link>https://www.livechat.com/podcast/guide-to-starting-a-business/</link> <pubDate>Thu, 30 Mar 2017 08:08:07 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=142838</guid> <description> <![CDATA[Rand Fishkin shares his insights about starting a business and surviving the first, tough years. We also get to know why his mustache became more famous than most of the companies on the market.]]> </description> <enclosure url="" type="audio/mpeg" length="18054238" /> <itunes:duration></itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Rand Fishkin shares his insights about starting a business and surviving the first, tough years. We also get to know why his mustache became more famous than most of the companies on the market.</itunes:subtitle> <itunes:summary>Rand Fishkin shares his insights about starting a business and surviving the first, tough years. We also get to know why his mustache became more famous than most of the companies on the market.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Krister Haav/Toggl: How to Manage a Remotely Working Team</title> <link>https://www.livechat.com/podcast/remotely-working-team/</link> <pubDate>Thu, 23 Mar 2017 08:19:23 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=140707</guid> <description> <![CDATA[Krister Haav, co-founder of Toggl, describes pros and cons of having a remote team. Since Toggl hires people from 16 countries, Krister is an expert in hiring, managing and motivating people working remotely.]]> </description> <enclosure url="" type="audio/mpeg" length="18054238" /> <itunes:duration></itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Krister Haav, co-founder of Toggl, describes pros and cons of having a remote team. Since Toggl hires people from 16 countries, Krister is an expert in hiring, managing and motivating people working remotely.</itunes:subtitle> <itunes:summary>Krister Haav, co-founder of Toggl, describes pros and cons of having a remote team. Since Toggl hires people from 16 countries, Krister is an expert in hiring, managing and motivating people working remotely.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Bill Macaitis/Slack: How to Scale Your Business the Way Slack Does</title> <link>https://www.livechat.com/podcast/how-to-scale-your-business-slack/</link> <pubDate>Thu, 23 Feb 2017 15:00:37 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=133945</guid> <description> <![CDATA[Bill Macaitis, former Salesforce and Zendesk executive and Slack’s first CMO, talks about what’s the most important in business. Does a recipe for success exist?]]> </description> <enclosure url="" type="audio/mpeg" length="18054238" /> <itunes:duration>24:22</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Bill Macaitis, former Salesforce and Zendesk executive and Slack’s first CMO, talks about what’s the most important in business. Does a recipe for success exist?</itunes:subtitle> <itunes:summary>Bill Macaitis, former Salesforce and Zendesk executive and Slack’s first CMO, talks about what’s the most important in business. Does a recipe for success exist?</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Shep Hyken: Then, Now, and the Future of Customer Service</title> <link>https://www.livechat.com/podcast/customer-service-then-now-and-the-future/</link> <pubDate>Thu, 13 Oct 2016 12:16:32 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=107333</guid> <description> <![CDATA[My today’s guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We’re talking about the evolution of customer service and customer experience.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/15-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>25:12</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>My today’s guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We’re talking about the evolution of customer service and customer experience.</itunes:subtitle> <itunes:summary>My today’s guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We’re talking about the evolution of customer service and customer experience.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Sujan Patel: How to Build Your Personal Brand</title> <link>https://www.livechat.com/podcast/sujan-patel-how-to-build-your-personal-brand/</link> <pubDate>Thu, 08 Dec 2016 14:16:22 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=116487</guid> <description> <![CDATA[Sujan Patel, the co-founder of Web Profits, a marketing expert and adrenaline junkie reveals the secret of how to build a personal brand.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/19-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>18:08</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Sujan Patel, the co-founder of Web Profits, a marketing expert and adrenaline junkie reveals the secret of how to build a personal brand.</itunes:subtitle> <itunes:summary>Sujan Patel, the co-founder of Web Profits, a marketing expert and adrenaline junkie reveals the secret of how to build a personal brand.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Kelly Roach: How to Be a Better Salesperson and Stand out from the Competition</title> <link>https://www.livechat.com/podcast/how-to-be-better-salesperson/</link> <pubDate>Thu, 10 Nov 2016 14:14:35 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=112257</guid> <description> <![CDATA[Kelly Roach an International best-selling author and the CEO of Kelly Roach Coaching. In this episode, she shares insights on how to become a better entrepreneur and a better salesperson.]]> </description> <enclosure url="//livechat-website.s3.amazonaws.com/podcast/17-Business-Sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>14:26</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Kelly Roach an International best-selling author and the CEO of Kelly Roach Coaching. In this episode, she shares insights on how to become a better entrepreneur and a better salesperson.</itunes:subtitle> <itunes:summary>Kelly Roach an International best-selling author and the CEO of Kelly Roach Coaching. In this episode, she shares insights on how to become a better entrepreneur and a better salesperson.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Adam Toporek: Everything You Have to Know About Exceptional Customer Service</title> <link>https://www.livechat.com/podcast/extraordinary-customer-service/</link> <pubDate>Thu, 21 Jul 2016 08:10:29 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=97125</guid> <description> <![CDATA[From this interview with Adam Toporek, customer service expert, you’ll learn everything you should know about delivering awesome customer experience! ]]> </description> <enclosure url="//livechat-website.s3.amazonaws.com/podcast/09-business-sidekick-how-to.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>13:13</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>From this interview with Adam Toporek, customer service expert, you’ll learn everything you should know about delivering awesome customer experience! </itunes:subtitle> <itunes:summary>From this interview with Adam Toporek, customer service expert, you’ll learn everything you should know about delivering awesome customer experience! </itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Brian Dean/Backlinko: An Advanced Guide to SEO Optimization and Website Architecture</title> <link>https://www.livechat.com/podcast/seo-optimization-website-architecture/</link> <pubDate>Thu, 09 Feb 2017 13:41:09 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=129896</guid> <description> <![CDATA[Brian Dean from Backlinko dispels myths about SEO and shares best practices about how to optimize your website for search engine optimization.]]> </description> <enclosure url="" type="audio/mpeg" length="18054238" /> <itunes:duration></itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Brian Dean from Backlinko dispels myths about SEO and shares best practices about how to optimize your website for search engine optimization.</itunes:subtitle> <itunes:summary>Brian Dean from Backlinko dispels myths about SEO and shares best practices about how to optimize your website for search engine optimization.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>John Hall/Influence & Co.: The Definition of Content Marketing</title> <link>https://www.livechat.com/podcast/definition-content-marketing/</link> <pubDate>Thu, 05 Jan 2017 15:50:17 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=121247</guid> <description> <![CDATA[John Hall, co-founder and CEO of Influence & Co. talks about essentials and definition of content marketing.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/21-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>23:37</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>John Hall, co-founder and CEO of Influence & Co. talks about essentials and definition of content marketing.</itunes:subtitle> <itunes:summary>John Hall, co-founder and CEO of Influence & Co. talks about essentials and definition of content marketing.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Paolo Fabrizio: Social Customer Service Is What Your Customers Are Looking For</title> <link>https://www.livechat.com/podcast/social-customer-service/</link> <pubDate>Thu, 15 Sep 2016 12:18:21 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=100543</guid> <description> <![CDATA[If you want to deliver exceptional customer service, you can’t forget about social networks. My today’s guest is Paolo Fabrizio, a social customer service expert, author, and speaker.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/13-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>18:57</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>If you want to deliver exceptional customer service, you can’t forget about social networks. My today’s guest is Paolo Fabrizio, a social customer service expert, author, and speaker.</itunes:subtitle> <itunes:summary>If you want to deliver exceptional customer service, you can’t forget about social networks. My today’s guest is Paolo Fabrizio, a social customer service expert, author, and speaker.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Mat Patterson/Help Scout: How to Build Your First Customer Support Team</title> <link>https://www.livechat.com/podcast/build-first-customer-support-team/</link> <pubDate>Thu, 22 Dec 2016 15:00:52 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=119511</guid> <description> <![CDATA[From this episode, you’ll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/20-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>21:42</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>From this episode, you’ll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.</itunes:subtitle> <itunes:summary>From this episode, you’ll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Lute Atieh: Business and Technology – How It’s Changing the World We’re Living In</title> <link>https://www.livechat.com/podcast/business-and-technology/</link> <pubDate>Thu, 27 Oct 2016 14:27:30 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=109599</guid> <description> <![CDATA[With Lute Atieh, the COO and VP at the American Business & Technology University, and a pilot, I’m talking about the technology and the future of business.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/16-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>22:46</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>With Lute Atieh, the COO and VP at the American Business & Technology University, and a pilot, I’m talking about the technology and the future of business.</itunes:subtitle> <itunes:summary>With Lute Atieh, the COO and VP at the American Business & Technology University, and a pilot, I’m talking about the technology and the future of business.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Shauna Moran/Shopify: How to Prepare Your Online Business for the Holiday Season</title> <link>https://www.livechat.com/podcast/prepare-online-business-holiday-season/</link> <pubDate>Thu, 29 Sep 2016 07:39:38 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=102710</guid> <description> <![CDATA[Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/14-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>12:26</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.</itunes:subtitle> <itunes:summary>Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Mick Griffin/Brand 24: Social Media for Business – Yes or No?</title> <link>https://www.livechat.com/podcast/social-media-business-yes-no/</link> <pubDate>Thu, 04 Aug 2016 12:02:41 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=97696</guid> <description> <![CDATA[If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!]]> </description> <enclosure url="//livechat-website.s3.amazonaws.com/podcast/10-business-sidekick-brand24.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>19:36</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!</itunes:subtitle> <itunes:summary>If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Anastasia/Shopify Partners: How to Get More Website Visitors</title> <link>https://www.livechat.com/podcast/get-more-website-visitors/</link> <pubDate>Thu, 24 Nov 2016 14:35:31 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=114269</guid> <description> <![CDATA[Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/18-business-sidekick.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>19:21</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.</itunes:subtitle> <itunes:summary>Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Michal Leszczynski/GetResponse: How to Successfully Get Started with Email Marketing</title> <link>https://www.livechat.com/podcast/get-started-email-marketing/</link> <pubDate>Thu, 01 Sep 2016 10:38:11 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=99085</guid> <description> <![CDATA[Michal Leszczynski, Content Manager at GetResponse, reveals all secrets of successful marketing campaigns. I’m also presenting a step-by-step guide to get started with email marketing!]]> </description> <enclosure url="//livechat-website.s3.amazonaws.com/podcast/12business-sidekick-get-started-email-marketing.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>18:10</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Michal Leszczynski, Content Manager at GetResponse, reveals all secrets of successful marketing campaigns. I’m also presenting a step-by-step guide to get started with email marketing!</itunes:subtitle> <itunes:summary>Michal Leszczynski, Content Manager at GetResponse, reveals all secrets of successful marketing campaigns. I’m also presenting a step-by-step guide to get started with email marketing!</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Jonny Everett/The Chat Shop: How to Sell Online</title> <link>https://www.livechat.com/podcast/how-to-sell-online/</link> <pubDate>Thu, 26 May 2016 09:25:20 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=94355</guid> <description> <![CDATA[Today’s guest is Jonny Everett, the Director of Customer Development and co-founder at The Chat Shop, who shares his knowledge about how to plan online selling and what mistakes to avoid. ]]> </description> <enclosure url="http://s3.amazonaws.com/livechat-website/podcast/S01E05-business-sidekick-make-it-easy-to-buy-from-you-how-to-sell-online.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>13:37</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Today’s guest is Jonny Everett, the Director of Customer Development and co-founder at The Chat Shop, who shares his knowledge about how to plan online selling and what mistakes to avoid. </itunes:subtitle> <itunes:summary>Today’s guest is Jonny Everett, the Director of Customer Development and co-founder at The Chat Shop, who shares his knowledge about how to plan online selling and what mistakes to avoid. </itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Suzie Blaszkiewicz/GetApp: An Essential List of Must-Have Apps for Small Business</title> <link>https://www.livechat.com/podcast/must-have-apps-for-small-business/</link> <pubDate>Thu, 18 Aug 2016 14:04:54 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=98138</guid> <description> <![CDATA[Today, I’m presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have.]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/11-business-sidekick-an-essential-list-of-must-have-apps-for-small-business.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>9:55</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Today, I’m presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have.</itunes:subtitle> <itunes:summary>Today, I’m presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Bartosz Goralewicz/Elephate: Boost Your Website Traffic – SEO for Dummies</title> <link>https://www.livechat.com/podcast/seo-for-dummies/</link> <pubDate>Thu, 12 May 2016 14:02:40 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=93536</guid> <description> <![CDATA[If you don’t know “how to SEO,” you will love this episode. Bartosz Góralewicz, an SEO expert, will help you to bring free, organic traffic and valuable leads to your website.]]> </description> <enclosure url="http://s3.amazonaws.com/livechat-website/podcast/business-sidekick-boost-your-website-traffic-seo-for-dummies.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>11:37</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>If you don’t know “how to SEO,” you will love this episode. Bartosz Góralewicz, an SEO expert, will help you to bring free, organic traffic and valuable leads to your website.</itunes:subtitle> <itunes:summary>If you don’t know “how to SEO,” you will love this episode. Bartosz Góralewicz, an SEO expert, will help you to bring free, organic traffic and valuable leads to your website.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Szymon Klimczak/LiveChat: What Is Value Proposition</title> <link>https://www.livechat.com/podcast/copy-sells-value-proposition/</link> <pubDate>Thu, 28 Apr 2016 11:49:01 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=92961</guid> <description> <![CDATA[If you want to write damn good, persuasive copy, you can’t miss this episode. You’ll learn why value proposition is so important for your customers. You’ll also learn how to sell benefits, not products!]]> </description> <enclosure url="http://s3.amazonaws.com/livechat-website/podcast/business-sidekick-the-secret-of-a-damn-good-copy-that-sells-what-is-a-value-proposition.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>11:18</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>If you want to write damn good, persuasive copy, you can’t miss this episode. You’ll learn why value proposition is so important for your customers. You’ll also learn how to sell benefits, not products!</itunes:subtitle> <itunes:summary>If you want to write damn good, persuasive copy, you can’t miss this episode. You’ll learn why value proposition is so important for your customers. You’ll also learn how to sell benefits, not products!</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>J. Swierczak/LiveChat: How to Successfully Manage SaaS Inbound Sales</title> <link>https://www.livechat.com/podcast/how-to-successfuly-manage-saas-inbound-sales/</link> <pubDate>Thu, 26 Jan 2017 12:31:35 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=126393</guid> <description> <![CDATA[Jakub is a Customer Success Manager and an excellent deal-closer with over 8-year experience in customer relations. In this episode, he shares his insights on How to Successfully Manage SaaS Inbound Sales.]]> </description> <enclosure url="" type="audio/mpeg" length="18054238" /> <itunes:duration></itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Jakub is a Customer Success Manager and an excellent deal-closer with over 8-year experience in customer relations. In this episode, he shares his insights on How to Successfully Manage SaaS Inbound Sales.</itunes:subtitle> <itunes:summary>Jakub is a Customer Success Manager and an excellent deal-closer with over 8-year experience in customer relations. In this episode, he shares his insights on How to Successfully Manage SaaS Inbound Sales.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Filip Jaskolski/LiveChat: How to Drive Traffic to Your Website</title> <link>https://www.livechat.com/podcast/how-to-drive-traffic-to-your-website/</link> <pubDate>Thu, 09 Jun 2016 11:52:37 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=95125</guid> <description> <![CDATA[You don’t have to go into paid advertising to get more website visits, there are lots of other methods helping to attract them. Learn how to drive traffic to your website and get thousands of customers.]]> </description> <enclosure url="http://s3.amazonaws.com/livechat-website/podcast/S01E05-business-sidekick-how-to-drive-traffic-to-your-website-and-increase-sales.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>10:58</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>You don’t have to go into paid advertising to get more website visits, there are lots of other methods helping to attract them. Learn how to drive traffic to your website and get thousands of customers.</itunes:subtitle> <itunes:summary>You don’t have to go into paid advertising to get more website visits, there are lots of other methods helping to attract them. Learn how to drive traffic to your website and get thousands of customers.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Justyna Janowska/LiveChat: How to Create a Knowledge Base</title> <link>https://www.livechat.com/podcast/how-to-create-knowledge-base/</link> <pubDate>Thu, 23 Jun 2016 10:36:34 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=96095</guid> <description> <![CDATA[A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest’s tips, you’ll be able to build it yourself!]]> </description> <enclosure url="http://livechat-website.s3.amazonaws.com/podcast/07-business-sidekick-how-to-create-a-knowledge-base.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>9:57</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest’s tips, you’ll be able to build it yourself!</itunes:subtitle> <itunes:summary>A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest’s tips, you’ll be able to build it yourself!</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>Emilia Mosiewicz/LiveChat: The Ideal Customer Profile Step by Step</title> <link>https://www.livechat.com/podcast/ideal-customer-profile/</link> <pubDate>Thu, 07 Jul 2016 08:00:29 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=96612</guid> <description> <![CDATA[Emilia Mosiewicz, LiveChat Sales Director explains why creating an ideal customer profile is essential to understand why customers buying from you and how to sell them new products.]]> </description> <enclosure url="//s3.amazonaws.com/livechat-website/podcast/LiveChat-08-Business-Sidekick-How-to-create-an-ideal-customer-profile.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>14:34</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>Emilia Mosiewicz, LiveChat Sales Director explains why creating an ideal customer profile is essential to understand why customers buying from you and how to sell them new products.</itunes:subtitle> <itunes:summary>Emilia Mosiewicz, LiveChat Sales Director explains why creating an ideal customer profile is essential to understand why customers buying from you and how to sell them new products.</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> <item> <title>How to Design a Killer Website from Scratch</title> <link>https://www.livechat.com/podcast/how-to-design-a-killer-website/</link> <pubDate>Fri, 15 Apr 2016 11:29:07 +0000</pubDate> <guid isPermaLink="false">https://www.livechat.com/?post_type=podcast&p=92096</guid> <description> <![CDATA[From today’s episode, you’ll learn why making a user-friendly, easy to use, and delightful website translates into traffic. You’ll also learn to evaluate the effectiveness of your website by yourself!]]> </description> <enclosure url="http://s3.amazonaws.com/livechat-website/webinar/20160415/E02-How-to-design-a-killer-website-from-scratch.mp3" type="audio/mpeg" length="18054238" /> <itunes:duration>13:15</itunes:duration> <itunes:explicit>no</itunes:explicit> <itunes:subtitle>From today’s episode, you’ll learn why making a user-friendly, easy to use, and delightful website translates into traffic. You’ll also learn to evaluate the effectiveness of your website by yourself!</itunes:subtitle> <itunes:summary>From today’s episode, you’ll learn why making a user-friendly, easy to use, and delightful website translates into traffic. You’ll also learn to evaluate the effectiveness of your website by yourself!</itunes:summary> <itunes:author>Justyna Polaczyk</itunes:author> </item> </channel> </rss>