Do Not Call policy

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href="https://www.optum.com/en/customer-support/patient-support.html"> Patient support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg{.width}.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" data-asset="/content/dam/internal-resources/images/11-things-to-keep-in-mind.jpg" data-asset-id="294c86d3-7acb-4e3d-b3ea-72bfd0ab6907" id="image-6c96c6b88e" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__body-3-bold"><a href="https://www.optum.com/en/health-articles.html/healthy-living/how-can-i-live-more-healthy-and-active-lifestyle">11 things to keep in mind for a more healthy lifestyle</a></span></p> </div> <div class="o5-mega-nav-card__action"> <a class="o5-mega-nav-card__action-link dmp-btn dmp-btn--md dmp-btn--2" href="https://www.optum.com/en/health-articles.html">More articles</a> </div> </div> </div> </div> </div> <div id="item1" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Financial</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>Accounts to help you save and pay for health care expenses</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/sign-in.html?selectedTab=Individuals%20and%20families"> Sign in to your account </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your HSA, check your balance, transfer a balance and more </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/financial-services.html"> Explore account types </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Compare health benefit accounts and learn how each option can work for you </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/care/bill-pay-patient-portal.html"> Pay a bill </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> The fast, easy way to pay your medical bills online </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/library/health-finances.html"> Resources </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contribution limits, savings tools, calculators and eligible expenses </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/financial-account-support.html"> Account support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item1/col4/image.coreimg{.width}.jpeg/1730475447496/open-enrollment-mega2.jpeg" data-asset="/content/dam/o4-dam/images/consumers/financial-services/open-enrollment-mega2.jpeg" data-asset-id="914e5e92-f745-4180-b1f0-1f0e99f2da84" data-title="Open enrollment" id="image-0d862d80bb" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item1/col4/image.coreimg.jpeg/1730475447496/open-enrollment-mega2.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Open enrollment"/> <meta itemprop="caption" content="Open enrollment"/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__small-1-bold">Open enrollment</span></p> <p><span class="o5-text__body-2-bold">Plan ahead for 2025</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.</span></p> </div> <div class="o5-mega-nav-card__action"> <a class="o5-mega-nav-card__action-link dmp-btn dmp-btn--md dmp-btn--2" href="https://www.optum.com/en/library/health-finances.html">Explore your options</a> </div> </div> </div> </div> </div> <div id="item2" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Pharmacy</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>We make it easy to get medications you need, when and where you need them</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/medication-delivery.html"> Home Delivery Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in, fill your prescription and have it delivered right to your door </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/specialty-pharmacy.html"> Specialty Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and fill your specialty prescriptions for complex therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/infusion-pharmacy.html"> Infusion Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and manage your infusion therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.genoahealthcare.com/"> Genoa Healthcare </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your medications for mental health and complex conditions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www2.optumrx.com/"> Optum Rx </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> For people with pharmacy insurance benefits through Optum Rx </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://os.optumrx.com/order-search"> Track orders </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Track your home delivery and specialty order </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/pharmacy-support.html"> Pharmacy support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and answers to frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg{.width}.jpeg/1723148242978/optumrx-on-the-go.jpeg" data-asset="/content/dam/internal-resources/images/optumrx-on-the-go.jpg" data-asset-id="4c038f44-b789-483f-b39e-ed8a31253feb" id="image-afcd499b44" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg.jpeg/1723148242978/optumrx-on-the-go.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__small-1-bold">Mobile app</span></p> <p><span class="o5-text__body-2-bold">Optum Rx on the go</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Request refills, track order status, manage billing information and much more.</span></p> <div><a href="https://apps.apple.com/us/app/optumrx/id941641944"><img class="text-component__badge" src="/content/dam/optum5/badges/badge-apple-app-store.svg" alt="Download on the App Store"/></a><a href="https://play.google.com/store/apps/details?id=com.optum.rx"><img class="text-component__badge" src="/content/dam/optum5/badges/badge-google-play.svg" alt="Get it on Google Play"/></a></div> </div> </div> </div> </div> </div> </div> </div> </div>  <div class="o5-l2-nav"> <div data-optum-cmp="o5-l2-nav" qa_handles="o5-l2-nav"> <div class="o5-l2-nav__container-bg"> <div class="dmp-container "> <div class="o5-l2-nav__container-content"> <nav class="o5-l2-nav o5-l2-web-nav"> <ul class="o5-l2-nav__wrapper" style="margin-bottom:0px"> </ul> </nav> <div class="o5-l2-nav__mobile"> <nav aria-label="Main" class="o5-l2-nav__mobile-nav"> <ul class="o5-l2-nav__mobile-wrapper"> <li class="o5-l2-nav__mobile-title dmp-type__body-3-bold"> <button class="o5-l2-nav__btn dmp-type__body-3-bold mb-title-dd" 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responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="main-content" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-abedccf716" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-generic-hero-banner aem-GridColumn aem-GridColumn--default--12"> <div id="o5-generic-hero-banner-379397489" class="cmp-o5-generic-hero-banner" data-optum-cmp="o5-generic-hero-banner" qa_handles="O5-generic-hero-banner"> <div class="o5-generic-hero-banner__container-generic o5-generic-hero-banner__brand-white dmp-container-fluid analytics_75handle"> <div class="dmp-container"> <div class="dmp-row o5-generic-hero-banner__rowClass"> <div class="dmp-col o5-generic-hero-banner__textAlignContainer"> <div class="o5-generic-hero-banner__genericSecWidth o5-generic-hero-banner__genericleftSecWidth"> <div class="o5-generic-hero-banner__content-generic-leftAlign"> <div class="o5-generic-hero-banner__header--genericleft"> <h1 id="heading-379397489" class="o5-generic-hero-banner__main-heading_1 dmp-type__display-2">Do Not Call policy</h1> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="o5-full-column dmp-margin__top-0 dmp-margin__bottom-32 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column-703168783" class="dmp-bg__brand-secondary-3"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><p style=" text-align: left; padding-top: 20.0px; " class="dmp-link-std"><img src="/content/dam/o4-dam/images/corporate/icons/language_selector.png" alt=""/> <span class="o5-text__body-1"><a href="/es/do-not-call-policy.html" lang="es" class="dmp-link-std">Ver página en Español</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="o5-full-column dmp-margin__top-0 dmp-margin__bottom-32 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column-496967995" class="dmp-bg__"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><p><span class="o5-text__body-1">Optum, Inc. and its affiliated companies (collectively, “Optum”) strive to support the consumer service experience and is committed to complying with all applicable federal and state laws. It is the policy and intent of Optum to comply with all applicable Do Not Call (“DNC”) laws and regulations. This document sets forth Optum’s policy with regard to compliance with state and national do-not-call rules, and the establishment and maintenance of an internal do-not-call list (“IDNC”).</span></p> <p><span class="o5-text__body-1">Optum indefinitely prohibits the placement of any telemarketing calls to any consumer properly registered on the National Do Not Call Registry ("NDNC"), so long as the registration has not been cancelled by the consumer or removed by the NDNC administrator. This does not apply to consumers who have provided their prior express consent, or prior express written consent, as applicable, to be contacted.</span></p> <p><span class="o5-text__body-1">Optum maintains a company-specific IDNC and will honor any request to be placed on the IDNC within a reasonable time of such request, not to exceed ten (10) business days from the date of such request. Each entry on the IDNC will be maintained for at least five (5) years or until the requestor makes a request to be removed from the IDNC or provides a new consent to be called. If a consumer changes their telephone number or adds an additional telephone number, it is their duty to provide Optum with their new telephone number to replace or supplement the phone number previously placed on the IDNC to prevent calls to that number.</span></p> <p><span class="o5-text__body-1">If a consumer wishes to be added to Optum’s IDNC, they may do so by calling Consumer Affairs at 1-888-445-8745. Consumers can also reach out via mail to Consumer Affairs at 11000 Optum Circle, Eden Prairie, MN 55344.</span></p> <p><span class="o5-text__body-1">Please note that Optum’s IDNC restricts calls from Optum only that are subject to the applicable federal and state laws, so consumers may continue to receive calls that are not subject to applicable federal and state laws, or from other companies that are not affiliated with Optum. Consumers should visit <a href="http://www.donotcall.gov/">www.donotcall.gov</a> to add their number to the NDNC.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div class="o5-Back-to-Top aem-GridColumn aem-GridColumn--default--12"><div id="o5-Back-to-Top" class="o5-Back-to-Top" data-optum-cmp="o5-Back-to-Top" qa-handles="o5-Back-to-Top"> <div class="o5back-top fixed hidden" id="back-top-fixed"> <a href="#main-content" class="back-to-top back-top-fixed" qa-handles="back-top-fixed"> <span class="material-symbols-rounded back-top__arrow" aria-hidden="true">keyboard_arrow_up</span> <span class="assistText-new">back to top</span> </a> </div> <div class="o5back-top static" style="visibility: hidden" qa-handles="back-top-static"> <span id="back-top-static" class="back-to-top static" style="visibility: hidden"> <span class="assistText-new">back to top</span> <span class="material-symbols-rounded back-top__arrow" 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