International Patient Services | Mount Sinai

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navigation</span><i class="fa fa-bars"></i> </button> </div> </div> <div class="location-title"> <h1 class="facility-page__heading facility__landing--header notranslate"> <a href="/care/international">International Patient Services</a> </h1> </div>  </div> </div>  <header data-spy="affix" class="c03-sub-nav c01-crown navbar navbar-default dark-blue" id="navbar"> <div class="blue-sky-bg"> <div class="container">  <nav class="main-nav collapse"> <ul class="navbar nav navbar-nav"> <li class="no-expand-mobile"> <i role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="fa fa-angle-down"></i> <a href="/care/international/about" role="button" class="hidden-xs dropdown" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > About Us </a> <a href="/care/international/about" class="visible-xs dropdown" > About Us </a> </li> <li class=""> <i role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="fa fa-angle-down"></i> <a 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class="no-expand-mobile"> <i role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="fa fa-angle-down"></i> <a href="/care/international/patients" role="button" class="hidden-xs dropdown" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > For Patients </a> <a href="/care/international/patients" class="visible-xs dropdown" > For Patients </a> </li> <li class="no-expand-mobile"> <i role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="fa fa-angle-down"></i> <a href="/care/international/team" role="button" class="hidden-xs dropdown" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Meet Our Team </a> <a href="/care/international/team" class="visible-xs dropdown" > Meet Our Team </a> </li> </ul> </nav> </div> </div> </header>  <div class="corrector"></div> <div role="main" class="container-fluid "> <div class="row"> <div class="full-width ">  <nav class="breadcrumbs"> <div class="container"> <ul class="breadcrumb"> <li><a href="/">Home</a></li> </ul> </div> </nav>  <section class="C-21-Location-Home-Carousel alternative c-35-image-carousel location-Home-Carousel-Homepage"> <div class="owl-carousel"> <div class="item "> <picture> <source srcset="/files/MSHealth/Assets/Media/final/HS/Care/davinci-genden-md_mobile.jpg" media="(max-width: 639px)"> <source srcset="/files/MSHealth/Assets/Media/davinci-genden-md.jpg" media="(min-width: 640px)"> <img src="/files/MSHealth/Assets/Media/davinci-genden-md.jpg" srcset="/files/MSHealth/Assets/Media/davinci-genden-md.jpg" width="1920" alt='Image of doctor Genden using Da Vinci machine'> </picture> <div class="carousel-caption"> <div class="container"> <div class="row"> <div class="col-xs-12"> <h1 class="title"> <a href="/care/international/services">Our Services <i class="fa fa-angle-right"></i></a> </h1> <p>Whether looking for an advanced treatment option, surgical specialty, or a second medical opinion, international patients will find the highest possible quality of care and convenience at Mount Sinai Health System. </p> </div> </div> </div> </div> </div> <div class="item "> <picture> <source srcset="/files/MSHealth/Assets/Media/final/HS/Care/new-york-city-sinai_mobile.jpg" media="(max-width: 639px)"> <source srcset="/files/MSHealth/Assets/Media/new-york-city-sinai.jpg" media="(min-width: 640px)"> <img src="/files/MSHealth/Assets/Media/new-york-city-sinai.jpg" srcset="/files/MSHealth/Assets/Media/new-york-city-sinai.jpg" width="1920" alt='Image of New York city'> </picture> <div class="carousel-caption"> <div class="container"> <div class="row"> <div class="col-xs-12"> <h1 class="title"> <a href="/care/international/concierge">Concierge Services <i class="fa fa-angle-right"></i></a> </h1> <p>Mount Sinai is pleased to offer international patients seeking medical treatment in the U.S. the greatest degree of convenience and comfort both while planning your visit and during your stay. </p> </div> </div> </div> </div> </div> </div> </section> </div> <div class="container"> <div class="row margin-40-top"> <div class="two-thirds col-xs-12 col-md-8 "> <section class="C-31-Page-Overview accordion-list white-bg 5b0ad95495e1a510VgnVCM2000005815020aRCRD_text mshs-text rich-table"> <div class="title">International Patient Services </div> <div class="line"></div> <p class="lead">The Department of International Services at the Mount Sinai Health System is a 24-hour, 7-day a week service that provides patients seeking medical treatment in the United States with a single point of contact for accessing the highest quality care across five hospitals throughout New York City.</p> <p>Ranked as the No.1 hospital in the New York metropolitan region, The Mount Sinai Hospital provides the most professional and personalized care to all of our international guests and their families. </p> <p>We understand that every international patient has different needs and expectations, and our team is here to ensure personalized guidance through every aspect of treatment. Our dedicated staff can assist in connecting you with one of our distinguished physicians, supplying and securing cost estimates, and coordinating appointments and admissions that meet your travel dates. Our goal is to provide the most professional and personalized care to all our international guests and their families.</p> <p>Our International Services Department assigns each visiting patient a dedicated member of our medical concierge team, who offers personal assistance 24 hours a day, 7 days a week from the initial phone call to the final transfer of medical records after treatment is complete. By performing a variety of services such as scheduling medical appointments and making hotel reservations, our team strives to handle all logistics, so patients are free to focus on treatment and healing.</p> <p><strong>Embassies/Consulates/Foreign Agencies</strong></p> <p>For our patients who will be sponsored by a consulate, embassy, or foreign agency, The Mount Sinai Health System requires a guarantee letter of payment letter prior to admittance into our institution. Once this letter is received, it will act as financial clearance for the patient’s medical treatment.</p> </section> <script type="text/javascript"> mshs.text.translateCTAs("5b0ad95495e1a510VgnVCM2000005815020aRCRD_text"); </script> </div> <div class="one-third col-xs-12 col-md-4 "> <aside class="C-23b-Contact-Information white-bg hidden-xs"> <div class="title blue-rail-bg">Contact Info</div> <div class="body"> <div class="notranslate"> <strong>Address:</strong> <span class="street-address notranslate">International Patient Services</span> <a href="https://www.google.com/maps/place/Mount+Sinai+Health+International/@40.7508842,-73.9781418,17z/data=!3m1!4b1!4m6!3m5!1s0x89c258a0c117388f:0x48686af7344d3626!8m2!3d40.7508802!4d-73.9755669!16s%2Fg%2F1hc6l9kwd?entry=ttu" class="visible-xs-inline notranslate"> <span class="street-address notranslate"> 150 East 42nd Street </span> <span class="street-address notranslate">8th Floor</span> <span class="region notranslate">New York, NY 10017</span> </a> <span class="hidden-xs notranslate"> <span class="street-address notranslate"> 150 East 42nd Street </span> <span class="street-address notranslate">8th Floor</span> <span class="region notranslate">New York, NY 10017</span> </span> </div> <table class="info notranslate"> <tbody> <tr> <td><strong>Phone: </strong></td> <td><a href="tel:212-241-1100" class="visible-xs-inline">212-241-1100</a><span class="hidden-xs">212-241-1100</span></td> </tr> <tr> <td><strong>Fax: </strong></td> <td><span>646-537-1418</span></td> </tr> </tbody> </table> <article class="contact-infobox__embed-map contact-infobox__embed-map--google"> <iframe src="https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d12090.026573984396!2d-73.9755669!3d40.7508802!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x89c258a0c117388f%3A0x48686af7344d3626!2sMount%20Sinai%20Health%20International!5e0!3m2!1sen!2sus!4v1716570210682!5m2!1sen!2sus" width="600" height="450" style="border:0;" allowfullscreen="" loading="lazy" referrerpolicy="no-referrer-when-downgrade&key=AIzaSyDNKT516awjl5NMdFDlA5KdclLJ6euFmgI" allowfullscreen></iframe> </article> </div> </aside> <a href="mailto:international.services@mountsinai.org" class="C-24-Call-To-Action mshs-sidebar blue-cta-bg">Email Us</a> <a href="/about/international" class="C-24-Call-To-Action mshs-sidebar blue-cta-bg">Mount Sinai International</a> <aside class="C-40-Generic-Call-Out white-bg generic-spotlight__container--parent"> <picture class="generic-spotlight__image--main"> <source srcset="/files/MSHealth/Assets/HS/Care/MSHS-DigitalExperience-Video-Spotlight-740x540.jpg" media="(min-width: 992px)"> <source srcset="/files/MSHealth/Assets/HS/Care/MSHS-DigitalExperience-Video-Spotlight-740x540.jpg" media="(min-width: 480px) and (max-width: 991px)">  <img src="/files/MSHealth/Assets/HS/Care/MSHS-DigitalExperience-Video-Spotlight-740x540.jpg" alt="Photo of Illustration of doctor"> </picture> <div class="spotlight-body generic-spotlight__container--content"> <h3 class="generic-spotlight__title">Digital Patient Tools and Resources</h3> <article class="generic-spotlight__sub-title"><p>See how our expert care is always there</p> </article> <hr> <div class="generic-spotlight__container--link"> <a href="/about/patient-tools-and-resources" class="generic-spotlight__link">Learn More</a> </div> </div> </aside> <aside class="C-25-Patient-Story mshs-patient-story relatedlinks"> <div class="title"> Languages </div> <div class="story-block"> <ul class="additional-info1"> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/care/international/spanish">En español</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/care/international/chinese">用中文</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/care/international/russian">Русский</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/care/international/arabic"> عَرَبِيّ</a> </li> </ul> </div> </aside> <aside class="C-25-Patient-Story mshs-patient-story relatedlinks"> <div class="title"> Forms </div> <div class="story-block"> <ul class="additional-info1"> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/files/MSHealth/Assets/HS/Patient Care/International Patient Services/Welcome_Packet_and_Consent Form.pdf" target="_blank">Patient Demographic Form: English</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/files/MSHealth/Assets/HS/Patient Care/International Patient Services/Spanish template Welcome Letter.pdf" target="_blank">Forma Demográfica del Paciente</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/files/MSHealth/Assets/HS/Patient Care/International Patient Services/Consent form.pdf" target="_blank">Consent to Communicate Via Email Form</a> </li> <li style="padding-left: 10px; padding-top: 10px;"> <a href="/files/MSHealth/Assets/HS/Patient Care/International Patient Services/MSMC credit card authorization.pdf" target="_blank">Credit Card Authorization 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data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Beth+Israel/@40.733066,-73.981926,16z/data=!4m5!3m4!1s0x0:0x747a17c9c9c3e88c!8m2!3d40.7330663!4d-73.9819259?hl=en-US" data-address="281 First Avenue (First Avenue at 16th Street) New York, NY 10003" data-number="212-420-2000" data-href="tel:2124202000" data-number2="" data-href2="tel:">Mount Sinai Beth Israel</option><option class="notranslate" value="81e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Brooklyn/@40.618732,-73.942987,16z/data=!4m5!3m4!1s0x0:0x784f36c592530078!8m2!3d40.6187324!4d-73.9429871?hl=en-US" data-address="3201 Kings Highway Brooklyn, NY 11234" data-number="718-252-3000" data-href="tel:7182523000" data-number2="718-312-7300" data-href2="tel:7183127300">Mount Sinai Brooklyn</option><option class="notranslate" value="c2e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/The+Mount+Sinai+Hospital/@40.789823,-73.953332,16z/data=!4m5!3m4!1s0x0:0x9797c11e6d7bc63f!8m2!3d40.7898228!4d-73.953332?hl=en-US" data-address="1 Gustave L. Levy Place New York, NY 10029" data-number="212-241-6500" data-href="tel:2122416500" data-number2="212-590-3300" data-href2="tel:2125903300">The Mount Sinai Hospital</option><option class="notranslate" value="85e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Morningside/@40.8052631,-73.963359,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25859240401cb:0xa5fcfaf930e439d2!8m2!3d40.8052591!4d-73.9611703?hl=en-US" data-address="1111 Amsterdam Avenue New York, NY 10025" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990" data-href2="tel:2128579990">Mount Sinai Morningside</option><option class="notranslate" value="44e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Queens/@40.768098,-73.92487,16z/data=!4m5!3m4!1s0x0:0x909638963f87c55b!8m2!3d40.7680983!4d-73.9248696?hl=en-US" data-address="25-10 30th Avenue Astoria, NY 11102" data-number="718-932-1000" data-href="tel:7189321000" data-number2="" data-href2="tel:">Mount Sinai Queens</option><option class="notranslate" value="fd7b054dbba77610VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/dir//South+Nassau+Communities+Hospital,+1+Healthy+Way,+Oceanside,+NY+11572/@40.6519518,-73.6326876,17z/data=!4m8!4m7!1m0!1m5!1m1!1s0x89c27b42707c5b71:0xba44a917fcef1a39!2m2!1d-73.6304989!2d40.6519518" data-address="One Healthy Way Oceanside, NY 11572" data-number="877-768-8462" data-href="tel:8777688462" data-number2="" data-href2="tel:">Mount Sinai South Nassau</option><option class="notranslate" value="a3f604df05922510VgnVCM1000008ce7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+West/@40.769567,-73.986045,16z/data=!4m5!3m4!1s0x0:0x7bd728896053e9c8!8m2!3d40.769567!4d-73.9860452?hl=en-US" data-address="1000 Tenth Avenue New York, NY 10019" data-number="212-523-4000" data-href="tel:2125234000" data-number2="212-857-9990 " data-href2="tel:2128579990 ">Mount Sinai West </option><option class="notranslate" value="e7e7e0f3443b2510VgnVCM10000091e7510aRCRD" data-mapurl="https://www.google.com/maps/place/New+York+Eye+and+Ear+Infirmary+of+Mount+Sinai/@40.731853,-73.984583,16z/data=!4m5!3m4!1s0x0:0x6262dd43ac578352!8m2!3d40.7318525!4d-73.9845832?hl=en-US" data-address="310 East 14th Street New York, NY 10003" data-number="212-979-4000" data-href="tel:2129794000" data-number2="" data-href2="tel:">New York Eye and Ear Infirmary of Mount Sinai</option><option class="notranslate" value="66a563ca102dd510VgnVCM2000005815020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square/@40.734783,-73.989535,16z/data=!4m5!3m4!1s0x0:0x653199a7b6323431!8m2!3d40.7347832!4d-73.989535?hl=en-US" data-address="10 Union Square East New York, NY 10003" data-number="" data-href="tel:" data-number2="" data-href2="tel:">Mount Sinai-Union Square</option> </select> </div> <div class="select urgent-care hidden"> <select aria-label="urgent-care"> <option value="choose" data-address="" data-number="" data-href="" data-number2="" data-href2="">Choose a location</option> <option class="notranslate" value="78386ef0a49be510VgnVCM1000005715020aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Union+Square+Urgent+Care+Center/@40.7348125,-73.991796,17z/data=!3m1!4b1!4m5!3m4!1s0x89c25998c6a132bb:0x5a408122d7a047d9!8m2!3d40.7348085!4d-73.9896073" data-address="10 Union Square East, Suite 2Q New York, NY 10003" data-number="212-844-6000" data-href="tel:2128446000" data-number2="" data-href2="tel:">Mount Sinai-Union Square Urgent Care</option><option class="notranslate" value="d9437187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+West+23rd+Street/@40.7457603,-74.0009292,17z/data=!3m1!4b1!4m5!3m4!1s0x89c259bb2472711f:0x4623b7074bd88fdb!8m2!3d40.7457563!4d-73.9987405" data-address=" 309 West 23rd Street, 2nd Floor New York, NY 10011" data-number="212-256-7000" data-href="tel:2122567000" data-number2="" data-href2="tel:">Mount Sinai Doctors West 23rd Street</option><option class="notranslate" value="d4537187d5f03510VgnVCM20000092e7510aRCRD" data-mapurl="https://www.google.com/maps/place/Mount+Sinai+Doctors+-+East+34th+Street/@40.747578,-73.983956,17z/data=!3m1!4b1!4m5!3m4!1s0x89c2590782ff9205:0x3574fb31257c6330!8m2!3d40.747574!4d-73.9817673" data-address="55 East 34th Street 1st and 5th Floors New York, NY 10016" data-number="212-252-6000" data-href="tel:2122526000" data-number2="" data-href2="tel:">Mount Sinai Doctors East 34th Street</option> </select> </div> <address class="fade"></address> </form>  </aside>  </div> <div class="col-xs-12 col-sm-8">  <div class="utility"> <div class="copyright"><span>©2024 </span>Icahn School of Medicine at Mount Sinai</div> <nav> <div class="nav navbar"> <ul class=""> <li> <a href="/about/contact">Contact Us</a> </li> <li> <a href="https://careers.mountsinai.org" target="_blank">Careers</a> </li> <li> <a 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