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href="/web/20221006064321/https://www.gov.uk/browse/benefits/low-income">Benefits and financial support if you're on a low income</a> </li> </ol> </div> </div> <main role="main" id="content" class="guide" lang="en"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div class="gem-c-title govuk-!-margin-top-8 govuk-!-margin-bottom-8"> <h1 class="gem-c-title__text govuk-heading-xl"> Winter Fuel Payment </h1> </div> <a class="gem-c-skip-link govuk-skip-link govuk-!-display-none-print" data-module="govuk-skip-link" href="#guide-contents">Skip to contents of guide</a> <aside class="part-navigation-container" role="complementary"> <nav class="gem-c-contents-list" aria-label="Pages in this guide" role="navigation" data-module="gem-track-click"> <h2 class="gem-c-contents-list__title"> Contents </h2> <ol class="gem-c-contents-list__list"> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed gem-c-contents-list__list-item--active" aria-current="true"> Overview </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 2" data-track-label="/winter-fuel-payment/eligibility" data-track-options="{"dimension29":"Eligibility"}" href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/eligibility">Eligibility</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 3" data-track-label="/winter-fuel-payment/how-much-youll-get" data-track-options="{"dimension29":"How much you'll get"}" href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-much-youll-get">How much you'll get</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 4" data-track-label="/winter-fuel-payment/how-to-claim" data-track-options="{"dimension29":"How to claim"}" href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-to-claim">How to claim</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <a class="gem-c-contents-list__link govuk-link" data-track-category="contentsClicked" data-track-action="content_item 5" data-track-label="/winter-fuel-payment/report-change-circumstances" data-track-options="{"dimension29":"Report a change or cancel your payment"}" href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/report-change-circumstances">Report a change or cancel your payment</a> </li> </ol> </nav> </aside> </div> <div class="govuk-grid-column-two-thirds" id="guide-contents"> <h1 class="part-title"> Overview </h1> <div class="gem-c-govspeak govuk-govspeak direction-ltr disable-youtube" data-module="govspeak"> <p>If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.</p> <p><a href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-much-youll-get">The amount you’ll get</a> includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll only get this extra amount in winter 2022 to 2023. This is in addition to any <a href="http://web.archive.org/web/20221006064321/https://www.gov.uk/guidance/cost-of-living-payment">Cost of Living Payment</a> you get with your benefit or tax credits.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>This guide is also available <a href="/web/20221006064321/https://www.gov.uk/taliad-tanwydd-gaeaf">in Welsh (Cymraeg)</a>.</p> </div> <p>You will get your Winter Fuel Payment automatically (you do not need to claim) <a href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/eligibility">if you’re eligible</a> and either:</p> <ul> <li>get the State Pension</li> <li>get another social security benefit (not including Adult Disability Payment from the Scottish Government, Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit)</li> </ul> <p>If you do not get either of these, or if you live abroad, you may need to <a href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-to-claim">make a claim</a>.</p> <p>If you’ve got a Winter Fuel Payment before, you do not need to claim again unless you’ve deferred your State Pension or moved abroad.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>The deadline for you to <a href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-to-claim">make a claim</a> for winter 2022 to 2023 is 31 March 2023.</p> </div> <h2 id="when-youll-be-paid">When you’ll be paid</h2> <p>Most payments are made automatically in November or December. You should be paid by 13 January 2023.</p> <p>Check your account in November and December to make sure you have been paid.</p> <p>If you do not get your payment, <a href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/report-change-circumstances">contact the Winter Fuel Payment Centre</a>.</p> <div role="note" aria-label="Information" class="application-notice info-notice"> <p>Any money you get will not affect your other benefits.</p> </div> <p>Winter Fuel Payments are different to <a href="/web/20221006064321/https://www.gov.uk/cold-weather-payment">Cold Weather Payments</a>.</p> </div> <nav class="govuk-pagination govuk-pagination--block" role="navigation" aria-label="Pagination"> <div class="govuk-pagination__next"> <a class="govuk-link govuk-pagination__link" href="/web/20221006064321/https://www.gov.uk/winter-fuel-payment/eligibility" rel="next" data-track-category="contentsClicked" data-track-action="next" data-track-label="/winter-fuel-payment/eligibility" 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src="http://web.archive.org/web/20221006064321js_/https://www.gov.uk/assets/static/application-087272cd04e26ba8d2c7c0ccef5db8dcc67495fdae7ef356f838d916abeda4c6.js"></script> <script src="/web/20221006064321js_/https://www.gov.uk/assets/government-frontend/application-3cafadb7a7e2b573dec0a5d24fe813cbcedd7f3ca66281600a699c7a944f8dfd.js"></script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20221006064321/http://schema.org", "@type": "Article", "mainEntityOfPage": { "@type": "WebPage", "@id": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment" }, "name": "Winter Fuel Payment", "datePublished": "2012-01-05T11:08:46.000+00:00", "dateModified": "2015-01-12T15:14:38.000+00:00", "text": "Winter Fuel Payment helps older people with their heating bills - claim form, how much you get, eligibility", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-73b5a4056ffe9988d02c728b56fe9fe7f90bb822322a5f6183ccbb92a99b019a.png" } }, "image": [ "http://web.archive.org/web/20221006064321/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-1x1-bf9e64d759af6dfd93bede8168f3087a329f405b382aff36747db0db4b7b23e9.png", "http://web.archive.org/web/20221006064321/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-4x3-13093f053c15f613acd827aff27cac83d3fab452947cbcae4c7b706dadf2f7f2.png", "http://web.archive.org/web/20221006064321/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-16x9-4233cd42671827e266e284c4d5ae68fb600bd9f9e35dda663ccabbc2b6ab7ec3.png" ], "author": { "@type": "Organization", "name": "Government Digital Service", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/government/organisations/government-digital-service" }, "about": [ { "@context": "http://web.archive.org/web/20221006064321/http://schema.org", "@type": "Thing", "sameAs": "http://web.archive.org/web/20221006064321/https://www.gov.uk/welfare/heating" }, { "@context": "http://web.archive.org/web/20221006064321/http://schema.org", "@type": "Thing", "sameAs": "http://web.archive.org/web/20221006064321/https://www.gov.uk/employment/working-state-pension" } ], "headLine": "Winter Fuel Payment", "description": "Winter Fuel Payment helps older people with their heating bills - claim form, how much you get, eligibility", "articleBody": "\u003cp\u003eIf you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/winter-fuel-payment/how-much-youll-get\"\u003eThe amount you’ll get\u003c/a\u003e includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll only get this extra amount in winter 2022 to 2023. This is in addition to any \u003ca href=\"https://www.gov.uk/guidance/cost-of-living-payment\"\u003eCost of Living Payment\u003c/a\u003e you get with your benefit or tax credits.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThis guide is also available \u003ca href=\"/taliad-tanwydd-gaeaf\"\u003ein Welsh (Cymraeg)\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eYou will get your Winter Fuel Payment automatically (you do not need to claim) \u003ca href=\"/winter-fuel-payment/eligibility\"\u003eif you’re eligible\u003c/a\u003e and either:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003eget the State Pension\u003c/li\u003e\n \u003cli\u003eget another social security benefit (not including Adult Disability Payment from the Scottish Government, Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit)\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf you do not get either of these, or if you live abroad, you may need to \u003ca href=\"/winter-fuel-payment/how-to-claim\"\u003emake a claim\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eIf you’ve got a Winter Fuel Payment before, you do not need to claim again unless you’ve deferred your State Pension or moved abroad.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eThe deadline for you to \u003ca href=\"/winter-fuel-payment/how-to-claim\"\u003emake a claim\u003c/a\u003e for winter 2022 to 2023 is 31 March 2023.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"when-youll-be-paid\"\u003eWhen you’ll be paid\u003c/h2\u003e\n\n\u003cp\u003eMost payments are made automatically in November or December. You should be paid by 13 January 2023.\u003c/p\u003e\n\n\u003cp\u003eCheck your account in November and December to make sure you have been paid.\u003c/p\u003e\n\n\u003cp\u003eIf you do not get your payment, \u003ca href=\"/winter-fuel-payment/report-change-circumstances\"\u003econtact the Winter Fuel Payment Centre\u003c/a\u003e.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n\u003cp\u003eAny money you get will not affect your other benefits.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eWinter Fuel Payments are different to \u003ca href=\"/cold-weather-payment\"\u003eCold Weather Payments\u003c/a\u003e.\u003c/p\u003e\n" } </script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20221006064321/http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Home", "@id": "http://web.archive.org/web/20221006064321/https://www.gov.uk/" } }, { "@type": "ListItem", "position": 2, "item": { "name": "Benefits", "@id": "http://web.archive.org/web/20221006064321/https://www.gov.uk/browse/benefits" } }, { "@type": "ListItem", "position": 3, "item": { "name": "Benefits and financial support if you're on a low income", "@id": "http://web.archive.org/web/20221006064321/https://www.gov.uk/browse/benefits/low-income" } } ] } </script><script type="application/ld+json"> { "@context": "http://web.archive.org/web/20221006064321/http://schema.org", "@type": "FAQPage", "headline": "Winter Fuel Payment", "description": "Winter Fuel Payment helps older people with their heating bills - claim form, how much you get, eligibility", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-73b5a4056ffe9988d02c728b56fe9fe7f90bb822322a5f6183ccbb92a99b019a.png" } }, "mainEntity": [ { "@type": "Question", "name": "Overview", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment", "text": "<p>If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.</p>\n\n<p><a href=\"/winter-fuel-payment/how-much-youll-get\">The amount you’ll get</a> includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll only get this extra amount in winter 2022 to 2023. This is in addition to any <a href=\"https://www.gov.uk/guidance/cost-of-living-payment\">Cost of Living Payment</a> you get with your benefit or tax credits.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>This guide is also available <a href=\"/taliad-tanwydd-gaeaf\">in Welsh (Cymraeg)</a>.</p>\n</div>\n\n<p>You will get your Winter Fuel Payment automatically (you do not need to claim) <a href=\"/winter-fuel-payment/eligibility\">if you’re eligible</a> and either:</p>\n\n<ul>\n <li>get the State Pension</li>\n <li>get another social security benefit (not including Adult Disability Payment from the Scottish Government, Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit)</li>\n</ul>\n\n<p>If you do not get either of these, or if you live abroad, you may need to <a href=\"/winter-fuel-payment/how-to-claim\">make a claim</a>.</p>\n\n<p>If you’ve got a Winter Fuel Payment before, you do not need to claim again unless you’ve deferred your State Pension or moved abroad.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>The deadline for you to <a href=\"/winter-fuel-payment/how-to-claim\">make a claim</a> for winter 2022 to 2023 is 31 March 2023.</p>\n</div>\n\n<h2 id=\"when-youll-be-paid\">When you’ll be paid</h2>\n\n<p>Most payments are made automatically in November or December. You should be paid by 13 January 2023.</p>\n\n<p>Check your account in November and December to make sure you have been paid.</p>\n\n<p>If you do not get your payment, <a href=\"/winter-fuel-payment/report-change-circumstances\">contact the Winter Fuel Payment Centre</a>.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>Any money you get will not affect your other benefits.</p>\n</div>\n\n<p>Winter Fuel Payments are different to <a href=\"/cold-weather-payment\">Cold Weather Payments</a>.</p>\n" } }, { "@type": "Question", "name": "Eligibility", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/eligibility", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/eligibility", "text": "<p>You qualify for a Winter Fuel Payment if both the following apply:</p>\n\n<ul>\n <li>you were born on or before 25 September 1956</li>\n <li>you lived in the UK for at least one day during the week of 19 to 25 September 2022 - this is called the ‘qualifying week’</li>\n</ul>\n\n<p>If you did not live in the UK during the qualifying week, you might still get the payment if both the following apply:</p>\n\n<ul>\n <li>you live in Switzerland or a <a href=\"/eu-eea\">European Economic Area (<abbr title=\"European Economic Area\">EEA</abbr>)</a> country</li>\n <li>you have a genuine and sufficient link to the UK - this can include having lived or worked in the UK, and having family in the UK</li>\n</ul>\n\n<p>Read guidance to <a href=\"/guidance/benefits-and-pensions-for-uk-nationals-in-the-eea-or-switzerland\">check if you can get benefits as a UK national in an EU or <abbr title=\"European Economic Area\">EEA</abbr> country, or Switzerland</a>.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You cannot get the payment if you live in Cyprus, France, Gibraltar, Greece, Malta, Portugal or Spain because the average winter temperature is higher than the warmest region of the UK.</p>\n</div>\n\n<p>You may still be able to get <a href=\"/cold-weather-payment\">Cold Weather Payment</a> or <a href=\"/the-warm-home-discount-scheme\">the Warm Home Discount Scheme</a>, even if you do not qualify for Winter Fuel Payment.</p>\n\n<h2 id=\"when-you-will-not-qualify\">When you will not qualify</h2>\n\n<p>You will not qualify if you:</p>\n\n<ul>\n <li>are in hospital getting free treatment for more than a year</li>\n <li>need permission to enter the UK and your granted leave states that you cannot claim public funds</li>\n <li>were in prison for the whole week from 19 to 25 September 2022</li>\n <li>lived in a care home for the whole time from 27 June to 25 September 2022, and got Pension Credit, Income Support, income-based Jobseeker’s Allowance (JSA) or income-related Employment and Support Allowance (ESA)</li>\n</ul>\n\n" } }, { "@type": "Question", "name": "How much you'll get", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-much-youll-get", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-much-youll-get", "text": "<p>How much you get depends on your circumstances during the qualifying week. The qualifying week for winter 2022 to 2023 is 19 to 25 September 2022.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>The amounts in these tables includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll only get this extra amount in winter 2022 to 2023.</p>\n</div>\n\n<p>Any money you get is tax-free and will not affect your other benefits.</p>\n\n<table>\n <thead>\n <tr>\n <td></td>\n <th scope=\"col\">Born between 26 September 1942 and 25 September 1956</th>\n <th scope=\"col\">Born on or before 25 September 1942</th>\n </tr>\n </thead>\n <tbody>\n <tr>\n <th scope=\"row\">You qualify and live alone (or none of the people you live with qualify)</th>\n <td>£500</td>\n <td>£600</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify and live with someone under 80 who also qualifies</th>\n <td>£250</td>\n <td>£350</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify and live with someone 80 or over who also qualifies</th>\n <td>£250</td>\n <td>£300</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify, live in a care home and do not get certain benefits</th>\n <td>£250</td>\n <td>£300</td>\n </tr>\n </tbody>\n</table>\n\n<h2 id=\"if-you-get-certain-benefits\">If you get certain benefits</h2>\n\n<p>Your payment may be different if you or your partner gets one of the following benefits:</p>\n\n<ul>\n <li>Pension Credit</li>\n <li>income-based Jobseeker’s Allowance (<abbr title=\"Jobseeker's Allowance\">JSA</abbr>)</li>\n <li>income-related Employment and Support Allowance (<abbr title=\"Employment and Support Allowance\">ESA</abbr>)</li>\n <li>Income Support</li>\n</ul>\n\n<table>\n <thead>\n <tr>\n <td></td>\n <th scope=\"col\">Born between 26 September 1942 and 25 September 1956</th>\n <th scope=\"col\">Born on or before 25 September 1942</th>\n </tr>\n </thead>\n <tbody>\n <tr>\n <th scope=\"row\">You qualify, get one of the benefits and live alone (or none of the people you live with qualify)</th>\n <td>£500</td>\n <td>£600</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify and live with a partner who qualifies, and either of you gets one of the benefits</th>\n <td>£500 - only one of you will get the payment</td>\n <td>£600 - only one of you will get the payment</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify and live with someone (not your partner) who qualifies, and either of you gets one of the benefits</th>\n <td>£500 - you’ll both get the payment</td>\n <td>£600 - you’ll both get the payment</td>\n </tr>\n <tr>\n <th scope=\"row\">You qualify, live in a care home and get one of the benefits</th>\n <td>Nil</td>\n <td>Nil</td>\n </tr>\n </tbody>\n</table>\n\n<h2 id=\"when-youll-get-paid\">When you’ll get paid</h2>\n\n<p>Most payments will be made automatically in November or December.</p>\n\n<p>You’ll get a letter telling you how much you’ll get.</p>\n\n<p>If you do not get a letter or the money is not paid into your account by 13 January 2023, <a href=\"/winter-fuel-payment/report-change-circumstances\">contact the Winter Fuel Payment Centre</a>.</p>\n\n<p>All benefits, pensions and allowances will be <a href=\"/how-to-have-your-benefits-paid\">paid into an account</a>, such as a bank account.</p>\n\n<p>If you do not think you have been paid, you should check your account before contacting the Winter Fuel Payment Centre.</p>\n\n" } }, { "@type": "Question", "name": "How to claim", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-to-claim", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/how-to-claim", "text": "<p>You usually do not need to claim Winter Fuel Payment - you’ll get it automatically <a href=\"/winter-fuel-payment/eligibility\">if you’re eligible</a>.</p>\n\n<p>If you have not got a Winter Fuel Payment before, you only need to claim if any of the following apply:</p>\n\n<ul>\n <li>you do not get benefits or the State Pension</li>\n <li>the only benefit you get is Adult Disability Payment from the Scottish Government, Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit</li>\n <li>you live in Switzerland or an <a href=\"/eu-eea\"><abbr title=\"European Economic Area\">EEA</abbr> country</a>\n</li>\n</ul>\n\n<p>If you have got a Winter Fuel Payment before, you only need to claim if since your last payment you have either:</p>\n\n<ul>\n <li>deferred your State Pension</li>\n <li>moved to Switzerland or an <a href=\"/eu-eea\"><abbr title=\"European Economic Area\">EEA</abbr> country</a>\n</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p><a href=\"/winter-fuel-payment/report-change-circumstances\">Contact the Winter Fuel Payment Centre if your circumstances have changed</a>.</p>\n</div>\n\n<h2 id=\"if-you-need-to-claim\">If you need to claim</h2>\n\n<p>You can claim Winter Fuel Payment by phone or by post.</p>\n\n<h3 id=\"claim-for-the-first-time-by-phone\">Claim for the first time by phone</h3>\n\n<p>Call the Winter Fuel Payment Centre to claim by phone.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: 0800 731 0160<br>\nTelephone from outside the UK: +44 (0)191 218 7777<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nTextphone from outside the UK: contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&target=DWP@interpreterslive.call.sl\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h3 id=\"what-to-prepare-before-you-call\">What to prepare before you call</h3>\n\n<p>Before you call, you will need to know:</p>\n\n<ul>\n <li>your National Insurance number</li>\n <li>your bank or building society details</li>\n <li>your BIC and IBAN numbers if you live in an <a href=\"/eu-eea\"><abbr title=\"European Economic Area\">EEA</abbr> country</a> or Switzerland</li>\n <li>the date you were married or entered into a civil partnership (if appropriate)</li>\n</ul>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>Payments cannot be made into a National Savings and Investments (NS&I) account unless you already get other benefits paid into the account.</p>\n</div>\n\n<p>You’ll also need to say whether during the qualifying week of 19 to 25 September 2022 you were:</p>\n\n<ul>\n <li>in hospital getting free in-patient treatment</li>\n <li>in a residential care home or Ilford Park Resettlement Home</li>\n <li>in prison</li>\n</ul>\n\n<h3 id=\"claim-for-the-first-time-by-post\">Claim for the first time by post</h3>\n\n<p>The forms you need depend on where you live.</p>\n\n<p>If you live in the UK, fill in a <a href=\"/government/publications/winter-fuel-payment-claim-form\">Winter Fuel Payment claim form for UK residents</a>.</p>\n\n<p>If you live in an eligible <a href=\"/eu-eea\"><abbr title=\"European Economic Area\">EEA</abbr> country</a> or Switzerland, fill in the <a href=\"/government/publications/winter-fuel-payment-claim-form-eea-and-switzerland\">Winter Fuel Payment claim form for <abbr title=\"European Economic Area\">EEA</abbr> or Swiss residents and the IPCF091 form if you’re a UK national or dual national</a>. If you’re a UK national or dual national living in Ireland, you do not need to fill in the IPCF091 form.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>You cannot get a Winter Fuel Payment if you live in Cyprus, France, Gibraltar, Greece, Malta, Portugal or Spain.</p>\n</div>\n\n<p>Send your claim to the following address if you’re in the UK.</p>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1LR\n<br>\n</p></div></div>\n\n<p>Send your claim to the following address if you’re in an <abbr title=\"European Economic Area\">EEA</abbr> country or Switzerland.</p>\n\n<div class=\"address\"><div class=\"adr org fn\"><p>\n\nWinter Fuel Payment Centre\n<br>Mail Handling Site A\n<br>Wolverhampton\n<br>WV98 1ZU\n<br>UK\n<br>\n</p></div></div>\n\n<h2 id=\"if-you-disagree-with-a-decision\">If you disagree with a decision</h2>\n<p>You can <a href=\"/mandatory-reconsideration\">challenge a decision</a> about your claim. This is called asking for mandatory reconsideration.</p>\n\n" } }, { "@type": "Question", "name": "Report a change or cancel your payment", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/report-change-circumstances", "acceptedAnswer": { "@type": "Answer", "url": "http://web.archive.org/web/20221006064321/https://www.gov.uk/winter-fuel-payment/report-change-circumstances", "text": "<p>Contact the Winter Fuel Payment Centre if you’ve claimed Winter Fuel Payment before and you:</p>\n\n<ul>\n <li>need to report a change of circumstances</li>\n <li>need to change your address or personal details</li>\n <li>want to cancel future payments</li>\n <li>want to return a payment</li>\n</ul>\n\n<p>Report any change of circumstances as soon as possible, as these can affect how much Winter Fuel Payment you get. For example, if you stop getting a benefit, move house or go into care.</p>\n\n<p>If you cancel your payments, you can change this at any time.</p>\n\n<div class=\"contact\">\n<p>Winter Fuel Payment Centre<br>\n<a href=\"https://secure.dwp.gov.uk/contact-winter-fuel-payments-centre/contact-form\">Email enquiry form</a><br>\nTelephone: 0800 731 0160<br>\nTelephone from outside the UK: +44 (0)191 218 7777<br>\nTextphone: contact <a href=\"https://www.relayuk.bt.com\">Relay UK</a> on 18001 then 0800 731 0160<br>\nTextphone from outside the UK: contact Relay UK on +44 (0)151 494 2022 then 0800 731 0160<br>\nBritish Sign Language (BSL) <a href=\"https://portal.starleaf.com/webrtc?name=DWP&target=DWP@interpreterslive.call.sl\">video relay service</a> if you’re on a computer - find out how to <a href=\"https://www.youtube.com/watch?v=vZJc6OKmAUA\">use the service on mobile or tablet</a><br>\nMonday to Friday, 8am to 6pm<br>\n<a href=\"/call-charges\">Find out about call charges</a></p>\n</div>\n\n<h2 id=\"if-youve-been-paid-too-much\">If you’ve been paid too much</h2>\n\n<p>You may have to repay the money if you:</p>\n\n<ul>\n <li>did not report a change straight away</li>\n <li>gave wrong information</li>\n <li>were overpaid by mistake</li>\n</ul>\n\n<p>Find out how to <a href=\"/benefit-overpayments\">repay the money you owe from benefit overpayment</a>.</p>\n" } } ] } </script> </body> </html> <!-- FILE ARCHIVED ON 06:43:21 Oct 06, 2022 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 16:51:18 Nov 29, 2024. 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