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data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>VOC Hub Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2019/12/sandsiv-logo1.png" class="attachment- size-" alt="VOC Hub" srcset="https://s.financesonline.com/uploads/2019/12/sandsiv-logo1.png 440w, https://s.financesonline.com/uploads/2019/12/sandsiv-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/12/sandsiv-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/12/sandsiv-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/12/sandsiv-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">7.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">75%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a 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product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/voc-hub/">VOC HUB ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is VOC Hub?</a></li> <li><a href="#benefits">VOC Hub benefits</a></li> <li><a href="#features">Overview of VOC Hub features</a></li> <li><a href="#pricing">VOC Hub pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of VOC Hub" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2017/06/VOC-1.png 300w, https://s.financesonline.com/uploads/2017/06/VOC-1-232x120.png 232w, https://s.financesonline.com/uploads/2017/06/VOC-1-93x48.png 93w, https://s.financesonline.com/uploads/2017/06/VOC-1-281x145.png 281w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="51489"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is VOC Hub?</h3> </div> <p>VOC Hub is a SandSIV’s SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, incorporate, and gauge customer feedback from multiple channels and derive actionable business insights. This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.</p> <p>VOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of VOC Hub Benefits</h3> </div> <p>SandSIV VOC Hub enables businesses to employ an entirely new methodology to help manage their operations, improve their performance, and bolster their growth. This methodology is anchored on understanding what customers know and how to extract actionable insights from customer knowledge on which they can base their decisions and actions.</p> <p>With SandSIV VOC Hub, businesses enjoy a powerful interface that unifies all core SandSIV solutions into a user-friendly environment and integrates all modules. This results into a robust and highly powerful end-to-end platform that can capture, visualize, analyze, and gauge customer intelligence, or the true Voice of the Customer.</p> <p>VOC Hub is built with an extremely powerful Big Data repository that utilizes a number of technologies, enabling it to process real-time analytics intelligently so you can efficiently and swiftly identify and address issues that are affecting your customers and their relationships with your business.</p> <p>The software helps you measure customer feedback in real-time and fully understand all the information via a selection of visualizations (slice and dice, graphical, drill-down, etc.). Being able to gauge and interpret customer data, you are then able to devise strategies and changes to raise your operational efficiency, streamline business performance, and greatly impact your revenue and ultimately, your bottom line.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of VOC Hub Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Superior Customer Intelligence</li> <li>Enhance Customer Experience</li> <li>Reduce Customer Churn</li> <li>Customer Intelligence Analytics</li> <li>Customer Intelligence Integrations</li> <li>Measurement and Enhancement</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>VOC Hub Position In Our Categories</h3> </div> <p> Since companies have particular business wants, it is prudent that they avoid choosing a one-size-fits-all, ”best” software system. Regardless, it is nearly futile to stumble on such application even among recognizable software products. The best thing to do should be to write the varied chief factors which merit analysis including major features, price plans, technical skill capability of staff members, business size, etc. The second step is, you should perform the research thoroughly. Read these VOC Hub analyses and scrutinize the other software solutions in your list more closely. Such well-rounded research guarantee you circumvent unfit applications and choose the system which provides all the function your company requires to be successful. </p> <p><strong>Position of VOC Hub in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>500</span> </div> <p>VOC Hub is one of the <strong>top 500</strong> <a href="https://financesonline.com/c/business-intelligence-software/">Business Intelligence Software</a> products</p> </div> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>200</span> </div> <p>VOC Hub is one of the <strong>200</strong> <a href="https://financesonline.com/c/customer-experience-management-software/">Customer Experience Management Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>If you are considering VOC Hub it may also be beneficial to analyze other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.</p><p>Every organization has different requirements and requires a system that can be customized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no platform can provide perfect functionality out-of-the-box. When you look for a software system, first be sure what you need it for. Read some VOC Hub Customer Experience Management Software reviews and ask yourself do you want basic tools or do you need sophisticated functionality? Are there any industry-specific functionalities that you are looking for? Get the answers to these queries to assist your search. There are lots of elements that you need to mull over and these include your budget, specific business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the system that provides all that you want to boost your firm effectiveness and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does VOC Hub Cost?</h3> </div> <p><strong>VOC Hub Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--add"></span></p> </div> <div class="review-page__table__row"> <span>Quote-based Plan</span> <p>Contact vendor</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are VOC Hub pricing details?</h3> </div> <p><strong>VOC Hub Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--add"></span></p> </div> <div> <p>Quote-based Plan</p> <p>Contact vendor</p> </div> </div> <p>VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 9 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 3 </span> </div> </div> <p> <p>We are aware that when you decide to purchase a Customer Experience Management Software it’s important not only to find out how experts rank it in their reviews, but also to find out if the real clients and companies that bought it are indeed satisfied with the service. Because of that need we’ve designer our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and VOC Hub reviews across a vast range of social media sites. The information is then displayed in an easy to understand format showing how many clients had positive and negative experience with VOC Hub. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Video: Sandsiv VoC Hub" width="640" height="360" data-src="https://www.youtube.com/embed/zZd-kn51WGQ?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Mac</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>On Premise</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Quote-based</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li><span></span>live support</li><li><span></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for VOC Hub?</h3> </div> <p>No information available.</p> <p> </p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>VOC Hub<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write no-margin margin-bottom"> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon 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We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular VOC Hub Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3hveG9kYXktcGx1bS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Xoxoday Plum" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/10/Xoxoday-Plum-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/10/Xoxoday-Plum-small-thumbnail.png 186w" /></div> <a href="/p/xoxoday-plum/" title="Xoxoday Plum" >Xoxoday Plum Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Byb2R1Y3QtZnJ1aXRzLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Product Fruits" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/12/FO-Product-Fruits-Logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/12/FO-Product-Fruits-Logo.png 186w" /></div> <a href="/p/product-fruits/" title="Product Fruits" >Product Fruits Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.6</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Vic3RhLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Ebsta" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Ebsta-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Ebsta-logo2.png 186w" /></div> <a href="/p/ebsta/" title="Ebsta" >Ebsta Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3doYXRmaXgv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Whatfix" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Whatfix-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Whatfix-logo2.png 186w" /></div> <a href="/p/whatfix/" title="Whatfix" >Whatfix Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Vjcmlvbi1lbmdhZ2Uv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Ecrion Engage" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Ecrion-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Ecrion-logo2.png 186w" /></div> <a href="/p/ecrion-engage/" title="Ecrion Engage" >Ecrion Engage Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.5</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To VOC Hub By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hcml0emN4Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="MaritzCX" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/MaritzCX-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/MaritzCX-logo2.png 186w" /></div> <a href="/p/maritzcx/" title="MaritzCX" >Learn more about 2024 pricing plans for MaritzCX</a> </div> <div class="products-table__right">By quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NhbGVtb3ZlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="SaleMove" data-src="https://financesonline.com/uploads/2017/08/SML3.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/salemove/" title="SaleMove" >Learn more about 2024 pricing plans for SaleMove</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FtaXR5Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Amity" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Amity-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Amity-logo2.png 186w" /></div> <a href="/p/amity/" title="Amity" >Learn more about 2024 pricing plans for Amity</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Jldmlldy1jYW1wLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Review Camp" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Review-Camp-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Review-Camp-logo2.png 186w" /></div> <a href="/p/review-camp/" title="Review Camp" >Learn more about 2024 pricing plans for Review Camp</a> </div> <div class="products-table__right">$99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cnZleTJjb25uZWN0Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Survey2Connect" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Survey2Connect-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Survey2Connect-logo2.png 186w" /></div> <a href="/p/survey2connect/" title="Survey2Connect" >Learn more about 2024 pricing plans for Survey2Connect</a> </div> <div class="products-table__right">$249</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Customer Experience Management Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2x1bWF2YXRlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Lumavate" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Lumavate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Lumavate-logo2.png 186w" /></div> <a href="/p/lumavate/" title="Lumavate reviews" >Read the latest user reviews of Lumavate</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">6.3</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL25pY2tlbGxlZC8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Nickelled" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/Nickelled-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/Nickelled-logo2.png 186w" /></div> <a href="/p/nickelled/" title="Nickelled reviews" >Read the latest user reviews of Nickelled</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.7</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3F1YWx0cmljcy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualtrics CX" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2.png 186w" /></div> <a href="/p/qualtrics/" title="Qualtrics CX reviews" >Read the latest user reviews of Qualtrics CX</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">9.1</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2V4dGVuZGVkcmVhY2gv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="extendedReach" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/extendedReach-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/extendedReach-logo2.png 186w" /></div> <a href="/p/extendedreach/" title="extendedReach reviews" >Read the latest user reviews of extendedReach</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.2</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NtYXJ0a2Fycm90Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SmartKarrot" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/smartkarrot22-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/smartkarrot22.png 186w" /></div> <a href="/p/smartkarrot/" title="SmartKarrot reviews" >Read the latest user reviews of SmartKarrot</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.4</div> <div class="col col--50">100%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>VOC Hub Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vdm9jLWh1Yi12cy1hcHBjdWVz""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Appcues" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Appcues-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Appcues-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/voc-hub-vs-appcues" title="Comparison of VOC Hub vs. Appcues" class="set-width" >Read a detailed comparison of VOC Hub and Appcues</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vdm9jLWh1Yi12cy13YWxrbWU=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WalkMe" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/WalkMe-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/WalkMe-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/voc-hub-vs-walkme" title="Comparison of VOC Hub vs. WalkMe" class="set-width" >Read a detailed comparison of VOC Hub and WalkMe</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vdm9jLWh1Yi12cy1lbGVhZDFvbmU=""> <div class="mb-hide"><img width="93" height="48" class="lazyload" alt="ELEAD1ONE" data-src="https://financesonline.com/uploads/2017/10/ELEAD1ONE-Logo-2.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="https://comparisons.financesonline.com/voc-hub-vs-elead1one" title="Comparison of VOC Hub vs. ELEAD1ONE" class="set-width" >Read a detailed comparison of VOC Hub and ELEAD1ONE</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vdm9jLWh1Yi12cy10b3Rhbmdv""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Totango" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2017/05/totango_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2017/05/totango_logo1.png 200w" /></div> <a href="https://comparisons.financesonline.com/voc-hub-vs-totango" title="Comparison of VOC Hub vs. Totango" class="set-width" >Read a detailed comparison of VOC Hub and Totango</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" 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Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-19T12:46:47+00:00" title="2024-09-19 12:46:47">2024-09-19</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Customer Experience Management Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/zendesk-cx/" title="zendesk-cx" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" /> </div> </a> <a href="/p/sogocx/" title="sogocx" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SoGoCX" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-220x90.png 220w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-300x123.png 300w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-93x38.png 93w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx-354x145.png 354w, https://s.financesonline.com/uploads/2020/02/small-thumbnail-sogosurvey-cx.png 440w" /> </div> </a> <a href="/p/qualtrics/" title="qualtrics" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualtrics CX" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zendesk-cx-vs-sogocx-vs-qualtrics" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div> <!-- Why FO Free Modal --> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. 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This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.\nVOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "7.8", "applicationCategory": "Customer Experience Management Software" }, "headline": "VOC Hub review", "awards": [], "dateModified": "2024-09-19T12:46:47+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Jenny Chang", "url": "https://financesonline.com/author/jenny/" } }</script> <!-- Fot social buttons --> <div id="fot-social" class="fot-social" data-id="51489" data-type="post" data-url="https://reviews.financesonline.com/p/voc-hub/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/voc-hub/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/voc-hub/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/voc-hub/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":51489,"main_term_slug":"customer-experience-management-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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