CINXE.COM

<!DOCTYPE html> <html lang="en" dir="ltr"><head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>Zoho CRM - LiveChat integration tutorial | LiveChat Help Center</title> <meta name="description" content="In this tutorial you'll find instructions on how to set up an integration that adds a LiveChat contact as a lead in Zoho CRM through Zapier."> <link rel="canonical" href="https://www.livechat.com/help/zoho-crm-integration/"> <link rel="alternate" hreflang="en" href="https://www.livechat.com/help/zoho-crm-integration/" /> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph":[{"@type":"Organization","address":[{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Boston","addressRegion":"Massachusetts","postalCode":"02110","streetAddress":"101 Arch Street, 8th Floor"},{"@type":"PostalAddress","addressCountry":"PL","addressLocality":"Wrocław","addressRegion":"dolnośląskie","postalCode":"53-033","streetAddress":"Zwycięska 47"}],"brand":{"description":"Secure \u0026 user-friendly web communication app. Join over 37,000+ companies from 150 countries that use LiveChat. Try now, chat for free!","name":"LiveChat","url":"https://www.livechat.com"},"contactPoint":{"@type":"ContactPoint","areaServed":"Worldwide","availableLanguage":"English","contactType":"Customer Support"},"description":"AI-powered technology for customer service software","logo":"https://www.livechat.com/icon-512.png","name":"Text, Inc.","sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/TextPlatform","https://www.wikidata.org/wiki/Q6658155","https://en.wikipedia.org/wiki/Text_(company)","https://www.youtube.com/@text_official"],"subOrganization":{"@type":"Product","aggregateRating":{"@type":"AggregateRating","bestRating":"5","ratingCount":"1675","ratingValue":"4.6","reviewCount":"1675","worstRating":"1"},"name":"LiveChat","offers":{"@type":"AggregateOffer","highPrice":"59","lowPrice":"0","offerCount":"8","priceCurrency":"USD"},"sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/livechat","https://www.wikidata.org/wiki/Q1763653","https://en.wikipedia.org/wiki/LiveChat","https://www.youtube.com/livechat"],"url":"https://www.livechat.com"},"url":"https://text.com"},{"@type":"WebPage","description":"In this tutorial you'll find instructions on how to set up an integration that adds a LiveChat contact as a lead in Zoho CRM through Zapier.","name":"Zoho CRM integration","url":"https://www.livechat.com/help/zoho-crm-integration/"},{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","item":"https://www.livechat.com","name":"Home","position":1},{"@type":"ListItem","item":"https://www.livechat.com/help/","name":"Help Center | LiveChat Support","position":2},{"@type":"ListItem","item":"https://www.livechat.com/help/zoho-crm-integration/","name":"Zoho CRM integration","position":3}]}]} </script> <link rel="sitemap" type="application/xml" title="Sitemap" href="/sitemap.xml"> <link rel="icon" href="/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Zoho CRM - LiveChat integration tutorial | LiveChat Help Center" /> <meta property="og:description" content="In this tutorial you'll find instructions on how to set up an integration that adds a LiveChat contact as a lead in Zoho CRM through Zapier." /> <meta property="og:url" content="https://www.livechat.com/help/zoho-crm-integration/" /> <meta property="og:site_name" content="LiveChat" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="In this tutorial you'll find instructions on how to set up an integration that adds a LiveChat contact as a lead in Zoho CRM through Zapier." /> <meta name="twitter:title" content="Zoho CRM - LiveChat integration tutorial | LiveChat Help Center" /> <meta name="twitter:site" content="@LiveChat" /> <meta property="og:image" content="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574839340/help/repok_w447o8.png" /> <meta name="twitter:image" content="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574839340/help/repok_w447o8.png" /> <script src="https://cdn.livechatinc.com/partners/tracking/track.js" async></script> <script> dataLayer = [{ 'contentTTR': 2 , 'contentCategory': 'Apps and integrations', 'contentSubcategory': 'Integrations', 'contentDate': '2023-07-10' }]; </script> <script> if ( typeof window.__PRERENDER_INJECTED === "undefined" ) { (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-M6FDC2X'); } </script> <link rel="preload" as="style" href="/dist/css/main.a7d7672955176c1f8276061c87773731725216b7b6b19dedddacbea61e57cc9a.css"> <link rel="stylesheet" href="/dist/css/main.a7d7672955176c1f8276061c87773731725216b7b6b19dedddacbea61e57cc9a.css"> <script src="https://tag.clearbitscripts.com/v1/pk_f4416cc27c888d4829d81383402d5730/tags.js" async></script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8L66E-G78CE-AA2C4-Y3KRA-CM3E6",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"8L66E-G78CE-AA2C4-Y3KRA-CM3E6";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbeqxglulcz2bkq2q-f-c5d45b3e7-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"940527","ak.ai":parseInt("603696",10),"ak.ol":"0","ak.cr":0,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"5e2bfb9","ak.r":40747,"ak.a2":n,"ak.m":"b","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":47678,"ak.gh":"104.88.70.142","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1732334645","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==frl7cjIFgshHTiJV9+3hoobo1buv+ZjNFti2vCf2B9iKi5d1DtIkQB/5+rc8lBNTRwNOlvimy8kV4GcC+3WeZmXprppsV+L1aw3eOidDEu13youFdxh1LMTkYMWbYxNddeFSdrcKzGZ2CHe7L7ZTAjbWCFZe9NDCjrgLw8rqUdSaj4lDjrq+tjpPqAG7bN26+vNHuRd8TZCW0e9tRp4jXkd4kqVZLaMoQNCZQM+uDdhkA6hM9k6tcRtbOMdKuQxKQarnnj07oOCht198q2IMley+n3rojGJj1n0bd/awUQHYR2cJc/NlIN/fb48m4Qvct38dfUeZsdBRtUpSKm/+whI7boBgPp3epI4f3fvPp0Aj9YuSNFlmjDFMT54OxhqgrG/YHo345qCudAVD75atqLSHyp4Os/rEVqRpIevXTKg=","ak.pv":"43","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M6FDC2X" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div class="b--u-py-1 u-bg-accent c-announcement u-hidden" data-controller="announcement" data-namespace="website-livechat"> <div class="o-container u-relative"> <p class="b--u-text-2xs u-text-black u-maxw-6 u-flex u-items-center u-justify-center u-mx-auto u-mb-0 u-relative"> <svg class="u-basis-1 sm:u-basis-auto" width="21" height="21" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.5 2l2.3 2.4c.2.2.3.4.3.7v3c0 .5-.5 1-1 1H5a1 1 0 01-.7-.3L2 6.5a5 5 0 007 5.2 1 1 0 011.2.2l6 6a1.1 1.1 0 001.6-1.6l-6-6a1 1 0 01-.2-1.1A5 5 0 006.5 2zM4.2.8a7 7 0 019.6 8.7l5.5 5.5a3.1 3.1 0 11-4.4 4.4l-5.5-5.5A7 7 0 01.7 4.2a1 1 0 011.6-.3L5.5 7h1.6V5.5L3.9 2.3A1 1 0 014.2.7z" fill="#1B1B20"/></svg> <span class="b--u-ml-1 u-basis-11 sm:u-basis-auto" data-announcement-target="message"></span> </p> </div> </div> <div class="c-navbar v--set-on-mobile u-border-b u-border-gray-900" data-controller="attribute mobile-search" id="main-header"> <div class="c-navbar__content"> <div class="u-basis-10 lg:u-basis-4 xl:u-basis-4 u-flex u-items-center u-justify-start"> <a href="/" class="c-navbar__logo"> <img src="/lc-powered-by-logo.svg" alt="LiveChat logo" class="u-block u-m-0" height="40" width="132"> </a><a href="/help/" class="md:u-hidden b--u-ml-2 b--md:u-ml-4 b--u-text-xs b--u-text-bold u-text-black v--no-underline">Help Center</a> <a href="/help/" class="u-hidden md:u-inline b--u-ml-2 b--md:u-ml-4 b--u-text-sm b--u-text-bold u-text-black v--no-underline">Help Center</a></div><div class="u-hidden lg:u-block u-text-center lg:u-basis-4" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="d0a79f4667652e72f2bdf662daa174f6" data-search-index="dev_kb" > <div data-algolia-search-target="search" class="u-maxw-6 u-mx-auto"> <form class="c-search c-compact-form" action="/help/search/" autocomplete="off"> <div class="u-maxw-6 u-mx-auto u-flex"> <input data-algolia-search-target="input" class="c-compact-form__input" placeholder="Search the Help Center" required type="search" name="query"> <button class="c-btn v--primary c-compact-form__button c-search-button" type="submit"></button> </div> </form> </div> <div data-algolia-search-target="results" class="c-search__results c-search__results--absolute v--independent u-shadow-lg u-rounded"></div> </div> <script id="search-results-item" type="template"> <a href="{{ relpermalink }}" class="c-search__result b--u-px-4 b--u-m-0.5 b--u-py-1.5 u-text-left v--no-underline"> <h2 class="c-link b--u-text-base b--u-text-bold"> {{#helpers.highlight}}{ "attribute": "title" }{{/helpers.highlight}} </h2> <p class="u-text-black">{{#helpers.highlight}}{ "attribute": "description" }{{/helpers.highlight}}</p> <ul class="c-list u-pl-0 u-text-left"> <li class="u-inline-block b--u-text-xs b--u-text-bold b--u-mr-2 u-inline-flex u-items-center"> <span class="u-text-gray-600 b--u-mr-2">Live Chat</span> <svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg> </li> {{#main_cat}} <li class="u-inline-block b--u-text-xs b--u-text-bold b--u-mr-2 u-inline-flex u-items-center"> <span class="u-text-gray-600 b--u-mr-2">{{ main_cat }}</span> <svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg> </li> {{/main_cat}} </ul> </a> </script> <script id="search-results-empty" type="template"> <span class="c-search__result">No results</span> </script> <form action="/help/search/" method="GET" class="lg:u-hidden c-search c-navbar__search c-compact-form v--overlay" autocomplete="off" > <div class="u-maxw-5 u-mx-auto lg:u-flex u-flex-col sm:u-flex-row"> <input type="search" name="query" class="b--u-mb-1 sm:u-mb-0 c-compact-form__input c-navbar__search__input c-navbar-search-button" placeholder="Search the Help Center" required data-mobile-search-target="input"> <button type="submit" class="c-btn v--primary c-compact-form__button c-navbar-search-button u-hidden lg:u-inline-block" title="Search"></button> </div> </form><button class="c-navbar__button" aria-expanded="false" data-action="attribute#toggleHidden" data-mobile-search-target="close"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class=""> <g fill="none" stroke="#1b1b20" stroke-linecap="square"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <div class="c-navbar__menu" hidden data-attribute-target="element"> <ul class="c-navbar__list lg:u-hidden"><li class="c-navbar__item"> <a href="/help/install-livechat/" class="c-navbar__link v--has-dropdown">Install LiveChat</a><ul class="c-navbar__sublist"><li><a href="/help/install-livechat/#install-livechat-using-the-code-snippet" class="c-navbar__sublink">Install LiveChat with code</a></li><li><a href="/help/install-livechat/#install-livechat-using-integrations" class="c-navbar__sublink">Install LiveChat with integrations</a></li></ul></li><li class="c-navbar__item"> <a href="/help/get-started/" class="c-navbar__link v--has-dropdown">Get started</a><ul class="c-navbar__sublist"><li><a href="/help/get-started/#livechat-basics" class="c-navbar__sublink">LiveChat basics</a></li><li><a href="/help/get-started/#manage-billing-payments-and-plans" class="c-navbar__sublink">Manage billing, payments, and plans</a></li><li><a href="/help/get-started/#web-desktop-and-mobile-applications" class="c-navbar__sublink">Web, desktop, and mobile applications</a></li></ul></li><li class="c-navbar__item"> <a href="/help/use-livechat/" class="c-navbar__link v--has-dropdown">Use LiveChat</a><ul class="c-navbar__sublist"><li><a href="/help/use-livechat/#agents-and-groups" class="c-navbar__sublink">Agents</a></li><li><a href="/help/use-livechat/#chats-and-archives" class="c-navbar__sublink">Chats and Archives</a></li><li><a href="/help/use-livechat/#customers" class="c-navbar__sublink">Customers</a></li><li><a href="/help/use-livechat/#reports" class="c-navbar__sublink">Reports </a></li><li><a href="/help/use-livechat/#settings" class="c-navbar__sublink">Settings</a></li><li><a href="/help/use-livechat/#tickets" class="c-navbar__sublink">Tickets</a></li></ul></li><li class="c-navbar__item"> <a href="/help/apps-and-integrations/" class="c-navbar__link v--has-dropdown">Apps and integrations</a><ul class="c-navbar__sublist"><li><a href="/help/apps-and-integrations/#chatbot" class="c-navbar__sublink">ChatBot</a></li><li><a href="/help/apps-and-integrations/#integrations" class="c-navbar__sublink">Integrations</a></li><li><a href="/help/apps-and-integrations/#knowledgebase" class="c-navbar__sublink">KnowledgeBase</a></li><li><a href="/help/apps-and-integrations/#social-media-and-messaging" class="c-navbar__sublink">Social media and messaging</a></li></ul></li><li class="c-navbar__item"> <a href="/help/best-practices/" class="c-navbar__link v--has-dropdown">Best practices</a><ul class="c-navbar__sublist"><li><a href="/help/best-practices/#faq-and-troubleshooting" class="c-navbar__sublink">FAQ and troubleshooting</a></li><li><a href="/help/best-practices/#tips-and-tricks" class="c-navbar__sublink">Tips and tricks</a></li><li><a href="/help/best-practices/#tools" class="c-navbar__sublink">Tools</a></li></ul></li><li class="c-navbar__item"> <a href="/help/privacy-and-security/" class="c-navbar__link v--has-dropdown">Privacy and security</a><ul class="c-navbar__sublist"><li><a href="/help/privacy-and-security/#privacy" class="c-navbar__sublink">Privacy</a></li><li><a href="/help/privacy-and-security/#security" class="c-navbar__sublink">Security</a></li></ul></li></ul> <div class="c-navbar__mobile-actions" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--secondary v--sm" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav Help Center" data-track-label="Redirect to Accounts" data-action="track#send">Log In</a> <a href="https://accounts.livechat.com/signup?source_id=mobile_menu&source_url=&source_type=website" class="c-btn v--signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send">Sign up free</a> </div> <div class="c-navbar__mobile-actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a href="https://my.livechatinc.com" class="c-btn v--secondary v--sm">Go to app</a> <a href="https://accounts.livechat.com/signup?source_id=mobile_menu&source_url=&source_type=website" class="c-btn v--signup v--sm" data-controller="track" data-track-category="Personalised Web" data-track-action="Upgrade (Mobile header)" data-action="track#send">Upgrade</a> </div> <div class="lg:u-hidden u-text-center b--u-mb-3"> <a href="https://www.livechat.com/pricing/" class="b--u-text-sm b--u-text-bold b--u-mr-2 u-text-black v--no-underline">Pricing</a> </div> </div> <div class="c-navbar__actions u-basis-4 u-items-center u-justify-end" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://www.livechat.com/pricing/" class="b--u-text-sm b--u-text-bold b--u-mr-2 u-text-black v--no-underline">Pricing</a> <a href="https://my.livechatinc.com" class="c-btn v--secondary v--sm" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav Help Center" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <a href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=&source_type=website" class="c-btn v--signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send">Sign up free</a> </div> <div class="c-navbar__actions u-items-center u-justify-end u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a href="https://www.livechat.com/pricing/" class="b--u-text-sm b--u-text-bold b--u-mr-2 u-text-black v--no-underline">Pricing</a> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--secondary " data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Instant Login" data-action="track#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2fhelp%2fzoho-crm-integration%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> </div> <ul class="c-navbar__list u-hidden lg:u-flex u-justify-center b--u-py-2 u-border-b u-border-gray-900 b--u-mb-8"><li class="c-navbar__item"> <a href="/help/install-livechat/" class="c-navbar__link v--has-dropdown">Install LiveChat</a><ul class="c-navbar__sublist"><li><a href="/help/install-livechat/#install-livechat-using-the-code-snippet" class="c-navbar__sublink">Install LiveChat with code</a></li><li><a href="/help/install-livechat/#install-livechat-using-integrations" class="c-navbar__sublink">Install LiveChat with integrations</a></li></ul></li><li class="c-navbar__item"> <a href="/help/get-started/" class="c-navbar__link v--has-dropdown">Get started</a><ul class="c-navbar__sublist"><li><a href="/help/get-started/#livechat-basics" class="c-navbar__sublink">LiveChat basics</a></li><li><a href="/help/get-started/#web-desktop-and-mobile-applications" class="c-navbar__sublink">Web, desktop, and mobile applications</a></li><li><a href="/help/get-started/#manage-billing-payments-and-plans" class="c-navbar__sublink">Manage billing, payments, and plans</a></li></ul></li><li class="c-navbar__item"> <a href="/help/use-livechat/" class="c-navbar__link v--has-dropdown">Use LiveChat</a><ul class="c-navbar__sublist"><li><a href="/help/use-livechat/#chats-and-archives" class="c-navbar__sublink">Chats and Archives</a></li><li><a href="/help/use-livechat/#customers" class="c-navbar__sublink">Customers</a></li><li><a href="/help/use-livechat/#tickets" class="c-navbar__sublink">Tickets</a></li><li><a href="/help/use-livechat/#agents-and-groups" class="c-navbar__sublink">Agents</a></li><li><a href="/help/use-livechat/#reports" class="c-navbar__sublink">Reports </a></li><li><a href="/help/use-livechat/#settings" class="c-navbar__sublink">Settings</a></li></ul></li><li class="c-navbar__item"> <a href="/help/apps-and-integrations/" class="c-navbar__link v--has-dropdown">Apps and integrations</a><ul class="c-navbar__sublist"><li><a href="/help/apps-and-integrations/#social-media-and-messaging" class="c-navbar__sublink">Social media and messaging</a></li><li><a href="/help/apps-and-integrations/#chatbot" class="c-navbar__sublink">ChatBot</a></li><li><a href="/help/apps-and-integrations/#knowledgebase" class="c-navbar__sublink">KnowledgeBase</a></li><li><a href="/help/apps-and-integrations/#integrations" class="c-navbar__sublink">Integrations</a></li></ul></li><li class="c-navbar__item"> <a href="/help/best-practices/" class="c-navbar__link v--has-dropdown">Best practices</a><ul class="c-navbar__sublist"><li><a href="/help/best-practices/#tips-and-tricks" class="c-navbar__sublink">Tips and tricks</a></li><li><a href="/help/best-practices/#tools" class="c-navbar__sublink">Tools</a></li><li><a href="/help/best-practices/#faq-and-troubleshooting" class="c-navbar__sublink">FAQ and troubleshooting</a></li></ul></li><li class="c-navbar__item"> <a href="/help/privacy-and-security/" class="c-navbar__link v--has-dropdown">Privacy and security</a><ul class="c-navbar__sublist"><li><a href="/help/privacy-and-security/#privacy" class="c-navbar__sublink">Privacy</a></li><li><a href="/help/privacy-and-security/#security" class="c-navbar__sublink">Security</a></li></ul></li></ul> <div class="o-container"> <div class="u-flex u-justify-between b--u-my-3"><ul class="u-hidden sm:u-block c-list u-pl-0"> <li class="u-inline-block b--u-text-xs b--u-text-bold b--u-mr-2 u-inline-flex u-items-center"> <a href="/help/" class="u-text-gray-600 b--u-mr-2">Help Center</a> <svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg> </li><li class="u-inline-block b--u-text-xs b--u-text-bold b--u-mr-2 u-inline-flex u-items-center"> <a href="/help/apps-and-integrations/" class="u-text-gray-600 b--u-mr-2">Apps and integrations</a><svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg></li><li class="u-inline-block b--u-text-xs b--u-text-bold b--u-mr-2"> <a href="/help/apps-and-integrations/#integrations" class="u-text-black">Integrations</a> </li></ul><div class="sm:u-hidden u-pl-0"> <a href="/help/apps-and-integrations/#integrations" class="b--u-text-sm u-text-primary">« Integrations</a> </div><div class="c-share u-inline-block" tabindex="-1"> <svg class="c-share__trigger" xmlns="http://www.w3.org/2000/svg" width="19" height="20" viewBox="0 0 19 20"> <g fill="none" fill-rule="evenodd"> <path fill="#1b1b20" fill-rule="nonzero" d="M15.3 13.5c-.8 0-1.57.3-2.16.83L6.89 10.7a3.15 3.15 0 0 0 0-1.38l6.25-3.65a3.25 3.25 0 1 0-1.02-1.72L5.87 7.6a3.25 3.25 0 1 0 0 4.83l6.25 3.64a3.25 3.25 0 1 0 3.17-2.56z"/> </g> </svg> <div class="c-share__buttons-wrapper"> <div class="c-share__buttons u-shadow-lg u-text-left"> <p class="b--u-text-xs b--u-px-3">Share this article on:</p> <button class="c-share__button" data-title="Zoho CRM integration" data-sharer="facebook" data-url="https://www.livechat.com/help/zoho-crm-integration/" title="Share on Facebook"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <path fill="#1B1B20" fill-rule="evenodd" d="M15.12 0H.88A.88.88 0 0 0 0 .88v14.24c0 .49.4.88.88.88h7.67V9.81H6.47V7.4h2.08V5.61c0-2.07 1.26-3.2 3.1-3.2a17.71 17.71 0 0 1 1.87.1v2.16h-1.27c-1 0-1.2.47-1.2 1.18v1.54h2.4l-.31 2.42h-2.1V16h4.08a.88.88 0 0 0 .88-.88V.88a.88.88 0 0 0-.88-.88z"/> </svg> <span>Facebook</span> </button> <button class="c-share__button" data-sharer="twitter" data-title="Zoho CRM integration" data-url="https://www.livechat.com/help/zoho-crm-integration/"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none"> <g clip-path="url(#a)"> <path fill="#000" d="M16.27 16 9.872 6.675l.01.009L15.652 0h-1.927L9.025 5.44 5.295 0H.24l5.972 8.706H6.21L-.087 16H1.84l5.223-6.052L11.214 16h5.055ZM4.53 1.455l8.976 13.09h-1.528L2.996 1.456h1.535Z"/> </g> <defs><clipPath id="a"><path fill="#fff" d="M0 0h16v16H0z"/></clipPath></defs> </svg> <span>X (Twitter)</span> </button> <button class="c-share__button" data-sharer="linkedin" data-title="Zoho CRM integration" data-url="https://www.livechat.com/help/zoho-crm-integration/"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <path fill="#1B1B20" fill-rule="evenodd" d="M13.63 13.63h-2.37V9.92c0-.89-.01-2.02-1.23-2.02-1.24 0-1.42.96-1.42 1.96v3.77H6.24V6H8.5v1.04h.03a2.5 2.5 0 0 1 2.25-1.23c2.4 0 2.84 1.58 2.84 3.64v4.18zM3.56 4.96a1.38 1.38 0 1 1 0-2.76 1.38 1.38 0 0 1 0 2.76zm-1.2 8.67h2.39V6H2.37v7.63zM14.83 0H1.18C.53 0 0 .52 0 1.15v13.7C0 15.48.53 16 1.18 16h13.64c.65 0 1.18-.52 1.18-1.16V1.16C16 .52 15.47 0 14.82 0z"/> </svg> <span>LinkedIn</span> </button> <button class="c-share__button" data-sharer="email" data-title="Zoho CRM integration" data-url="https://www.livechat.com/help/zoho-crm-integration/" data-to=""> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <g fill="none" fill-rule="evenodd"> <path d="M0 1.7v1.06l1.6.98L8 7.65l6.4-3.89L16 2.8V1.7H0zm0 2.9v9.6h16V4.63l-8 4.8L0 4.6z" fill="#1B1B20"/> </g> </svg> <span>Mail</span> </button> <div class="b--u-pt-2 u-border-t c-copy-button" data-controller="copy-button"> <a href="#" class="c-share__button b--u-pl-4 u-text-black v--no-underline" data-action="click->copy-button#copy"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"> <path fill="#1B1B20" fill-rule="evenodd" d="M12.13 0c-1.02.05-2 .5-2.75 1.25L6.42 4.2c.47-.47 2.2-.15 2.61.27l1.8-1.8c.39-.39.88-.63 1.4-.65a1.63 1.63 0 0 1 1.26.48c.4.4.49.87.49 1.2 0 .52-.25 1.05-.67 1.47L10.2 8.3c-.78.78-1.98.85-2.67.16a1.02 1.02 0 0 0-1.44 0 1.02 1.02 0 0 0 0 1.44 3.66 3.66 0 0 0 2.61 1.07c1.04 0 2.1-.43 2.92-1.25l3.13-3.11c.8-.8 1.25-1.85 1.25-2.92a3.7 3.7 0 0 0-1.07-2.63A3.68 3.68 0 0 0 12.13 0zM7.3 5.02a4.2 4.2 0 0 0-2.94 1.25L1.25 9.38C.45 10.18 0 11.23 0 12.3c0 .99.38 1.93 1.07 2.63A3.68 3.68 0 0 0 3.87 16a4.18 4.18 0 0 0 2.75-1.25l2.96-2.96c-.47.47-2.2.15-2.61-.27l-1.8 1.8c-.39.39-.89.63-1.4.65a1.63 1.63 0 0 1-1.26-.48 1.65 1.65 0 0 1-.49-1.19c0-.53.25-1.06.67-1.48L5.8 7.7c.78-.78 1.98-.85 2.67-.16a1.02 1.02 0 0 0 1.44 0 1.02 1.02 0 0 0 0-1.44A3.66 3.66 0 0 0 7.3 5.02z"/> </svg> <span>Copy link</span> </a> <span class="c-copy-button__success b--u-text-xs" data-copy-button-target="success">Link copied to the clipboard</span> <textarea data-copy-button-target="text" readonly class="c-copy-button__textarea">https://www.livechat.com/help/zoho-crm-integration/</textarea> </div> </div> </div> </div> </div> </div> <span itemscope itemtype="https://schema.org/Article"> <meta itemprop="headline" content="Zoho CRM integration"> <meta itemprop="datePublished" content='2016-03-23T12:52:18Z'> <meta itemprop="dateModified" content='2023-07-10T15:59:13+02:00'> <meta itemprop="articleSection" content="Apps and integrations"> <meta itemprop="articleSection" content="Integrations"> <meta itemprop="articleBody" content="Using Zoho as your CRM and have LiveChat implemented on your page? Then set up this integration to automatically add chat visitors as leads in Zoho. Follow the instructions below to create a Zap adding a LiveChat contact as a lead in Zoho CRM. Creating the Zoho – LiveChat Zap Creation of this Zap consists of three main parts: Setting up the trigger\ choosing an event that will start data passing Configuring the action\ setting up what will happen in the target app Launching the Zap\ turning the integration on You can use a ready-made Zap template to set up this integration. Check it out in LiveChat Zapbook. You can use a ready-made Zap template to set up this integration. Check it out in LiveChat Zapbook. Setting up LiveChat trigger The first step to set up this integration is to determine a condition that will trigger an action in your target app. Log in to Zapier and click on Make a Zap in the upper menu. Choose LiveChat as the Trigger App. Select Finished Chat as the Trigger Event. Click on Continue to proceed. Connect Zapier with your LiveChat account. You will be asked to provide with the email address connected with LiveChat and the PAT key You can rename the account and then click on Yes, Continue. Configuring the action in Zoho CRM High time to configure what will happen in your target app after the chat is finished. Choose Zoho CRM as Action App. Then choose Create Module Entry as the action and confirm by clicking on Continue. Grant Zapier the access to your Zoho by Logging in and click the green Accept button. After selecting your Zoho CRM account and confirming the choice save the changes. Next, decide which data will be passed to Zoho. After you finish, click on Continue button down the page to proceed. Launching the Zap Ready to go live? Let&rsquo;s turn this integration on then. Zapier will ask you to test &amp; continue. Follow the instructions to make sure your Zap is working correctly. Turn the Zap on by clicking on the grey switch and start passing information from LiveChat to Zoho. Congratulations! You have just linked your LiveChat with Zoho through Zapier. At the end of each chat, it will pass new LiveChat contact as a lead to Zoho CRM. "> </span> <div data-controller="amplitude-scroll" style="overflow-x: clip;" > <article data-controller="scroll-spy is-sticky-toc"> <div class="u-flex u-w-full b--u-mx-auto b--u-mb-6 lg:u-mb-0 u-justify-between" style="max-width: 72.5rem;"> <div data-scroll-spy-target="article" class="c-hc-article"> <div class="o-container"> <h1 class="b--u-mb-4 b--md:u-mb-8" ><span class="b--u-text-3xl">Zoho CRM integration</span></h1> <div class="u-flex u-flex-wrap b--u-pb-6 b--md:u-pb-8 b--lg:u-pb-12"><div class="u-flex u-items-center b--u-mr-3 b--sm:u-mr-4"> <img src="/help/icons/time.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>2 min read</span> </div> <div class="u-flex u-items-center"> <img src="/help/icons/update.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>updated: Jul 10, 2023</span> </div> </div> </div> <aside data-is-sticky-toc-target="stickyElement" class="c-toc lg:u-basis-4 b--lg:u-pl-3 b--u-pb-3 lg:u-hidden" style="position: sticky; top: 0; z-index: 1; overflow-y: clip;"> <div class="b--lg:u-py-4 lg:u--my-xl u-border-gray-900"> <div data-controller="attribute" class="c-toc--mobile b--xl:u-pr-4"> <h3 id="hc-toc-heading" class="u-relative u-mb-0" style="z-index: 2;"><button data-action="click->attribute#toggleClass" class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-p-2 b--u-bg-white u-border-b u-border-gray-800 u-w-full u-text-left" style="cursor: pointer;">Table of contents</button></h3> <div data-scroll-spy-target="list" data-action="click->attribute#toggleClass" data-attribute-target="element" data-attribute-toggle-class="v--active" class="c-toc--mobile__wrap b--u-bg-white b--u-p-1 u-border-b v--active"> <nav id="TableOfContents"> <ul> <li><a href="#creating-the-zoho--livechat-zap">Creating the Zoho – LiveChat Zap</a></li> <li><a href="#set-trigger">Setting up LiveChat trigger</a></li> <li><a href="#configure-action">Configuring the action in Zoho CRM</a></li> <li><a href="#launch-zap">Launching the Zap</a></li> </ul> </nav> </div> </div> </div> </aside> <div class="c-hc-article-content o-container b--u-text-base c-hc-article-content--first"> <p>Using Zoho as your CRM and have LiveChat implemented on your page? Then set up this integration to automatically add chat visitors as leads in Zoho.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574839340/help/repok_w447o8.png" alt=""></p> <p>Follow the instructions below to create a Zap adding a LiveChat contact as a lead in Zoho CRM.</p> <h2 id="creating-the-zoho--livechat-zap">Creating the Zoho – LiveChat Zap<a href="#creating-the-zoho--livechat-zap" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/zoho-crm-integration/#creating-the-zoho--livechat-zap" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>Creation of this Zap consists of three main parts:</p> <ol> <li>Setting up the trigger\ <ul> <li>choosing an event that will start data passing</li> </ul> </li> <li>Configuring the action\ <ul> <li>setting up what will happen in the target app</li> </ul> </li> <li>Launching the Zap\ <ul> <li>turning the integration on</li> </ul> </li> </ol> <div class="b--u-py-5 b--u-px-4 b--u-mt-4 b--u-mb-6 u-border-2 u-rounded u-border-green u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="b--u-mb-3 md:u-mb-0 b--md:u-mr-4 md:u-basis-2"><img src="/help/icons/tip-1.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">You can use a ready-made Zap template to set up this integration. Check it out in <a href="https://zapier.com/apps/zoho-crm/integrations/livechat">LiveChat Zapbook</a>.</div> <div class="md:u-hidden">You can use a ready-made Zap template to set up this integration. Check it out in <a href="https://zapier.com/apps/zoho-crm/integrations/livechat">LiveChat Zapbook</a>.</div> </div> <h2 id="set-trigger">Setting up LiveChat trigger<a href="#set-trigger" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/zoho-crm-integration/#set-trigger" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>The first step to set up this integration is to determine a condition that will trigger an action in your target app.</p> <ol> <li><a href="https://zapier.com/app/login">Log in to Zapier</a> and click on <strong>Make a Zap</strong> in the upper menu.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574839696/help/repok_dsqiso.png" alt=""></p> <ol start="2"> <li>Choose <strong>LiveChat</strong> as the <strong>Trigger App</strong>.</li> <li>Select <strong>Finished Chat</strong> as the <strong>Trigger Event</strong>.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1688995048/help/zoho/1.png" alt=""></p> <ol start="4"> <li>Click on <strong>Continue</strong> to proceed.</li> <li>Connect Zapier with your <strong>LiveChat account.</strong> You will be asked to provide with the email address connected with LiveChat and the <a href="https://developers.livechat.com/docs/authorization/#personal-access-tokens" target=“_blank”><strong>PAT key</strong></a></li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574685026/help/repok_vokdi8.png" alt=""></p> <ol start="6"> <li>You can rename the account and then click on <strong>Yes, Continue</strong>.</li> </ol> <h2 id="configure-action">Configuring the action in Zoho CRM<a href="#configure-action" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/zoho-crm-integration/#configure-action" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>High time to configure what will happen in your target app after the chat is finished.</p> <ol start="8"> <li>Choose <strong>Zoho CRM</strong> as <strong>Action App</strong>.</li> <li>Then choose <strong>Create Module Entry</strong> as the action and confirm by clicking on <strong>Continue</strong>.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1688995048/help/zoho/2.png" alt=""></p> <ol start="10"> <li>Grant Zapier the access to your Zoho by <strong>Logging in</strong> and click the green <strong>Accept</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1688995048/help/zoho/3.png" alt=""></p> <ol start="11"> <li>After selecting your Zoho CRM account and confirming the choice <strong>save the changes</strong>.</li> <li>Next, decide which data will be passed to Zoho.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/template-zohocrm.jpg" alt="Setting up the conditions" title="Setting up the conditions"></p> <ol start="13"> <li>After you finish, click on <strong>Continue</strong> button down the page to proceed.</li> </ol> <h2 id="launch-zap">Launching the Zap<a href="#launch-zap" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/zoho-crm-integration/#launch-zap" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>Ready to go live? Let’s turn this integration on then.</p> <ol start="14"> <li>Zapier will ask you to <strong>test & continue</strong>. Follow the instructions to make sure your Zap is working correctly.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574844202/help/repok_vc1bkm.png" alt=""></p> <ol start="15"> <li><strong>Turn the Zap on</strong> by clicking on the grey switch and start passing information from LiveChat to Zoho.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1574844355/help/repok_j7b5di.png" alt=""></p> <p>Congratulations! You have just linked your LiveChat with Zoho through Zapier. At the end of each chat, it will pass new LiveChat contact as a lead to Zoho CRM.</p> </div> </div> <aside class="c-toc b--u-pl-3 b--u-pr-1 u-hidden lg:u-block"> <div style="width: 300px; position: sticky; top:90px;" class="c-toc--desktop b--lg:u-py-4 lg:u--my-xl u-bg-white u-border-gray-900"> <h3 class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-py-2" id="hc-toc-heading">Table of contents</h3> <div data-scroll-spy-target="list"> <nav id="TableOfContents"> <ul> <li><a href="#creating-the-zoho--livechat-zap">Creating the Zoho – LiveChat Zap</a></li> <li><a href="#set-trigger">Setting up LiveChat trigger</a></li> <li><a href="#configure-action">Configuring the action in Zoho CRM</a></li> <li><a href="#launch-zap">Launching the Zap</a></li> </ul> </nav> </div> </div> </aside></div> <form action="https://hooks.zapier.com/hooks/catch/4830540/bneqpuu/" name="hc_rating" class="b--u-my-12" data-netlify="true" netlify-honeypot="human-test" data-id="2c14db94b45d3d29e8e26446600ae2aa" data-controller="rating-form"> <section class="u-text-center b--u-mb-6 u-bg-gray-900 o-container v--big b--u-py-8"> <h2 class="b--u-text-lg b--u-text-bold b--u-mb-4">Was this article helpful?</h2><button type="submit" data-value="form-name=hc_rating&page_id=2c14db94b45d3d29e8e26446600ae2aa&title=Zoho+CRM+integration&vote=1" data-vote="1" data-action="click->rating-form#rate" title="yes" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent b--u-mb-3 md:u-mb-0" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M2.315 11.685h4v10h-4zM17.114 21.685h-8.8v-10l5.456-8.444a2.418 2.418 0 0 1 2.63-.813l-.694 8.163h3.876a2.1 2.1 0 0 1 2.059 2.5c-.274 1.4-.6 3.068-.809 4.117-.841 4.271-3.718 4.477-3.718 4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">Yes</span> </button> <button type="submit" data-value="form-name=hc_rating&page_id=2c14db94b45d3d29e8e26446600ae2aa&title=Zoho+CRM+integration&vote=0" data-vote="0" data-action="click->rating-form#revealMessageInput" title="no" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M21.685 12.315h-4v-10h4zM6.886 2.315h8.8v10l-5.456 8.444a2.418 2.418 0 0 1-2.634.813l.694-8.163H4.414a2.1 2.1 0 0 1-2.059-2.5c.273-1.4.6-3.068.808-4.117.846-4.271 3.723-4.477 3.723-4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">No</span> </button> </section> <div class="u-text-center o-container u-maxw-6 c-rating-form__feedback" data-rating-form-target="feedback"> <label for="hc_rating_message" class="b--u-text-base u-inline-block b--u-mb-2">How can we make it better?</label> <br> <textarea name="message" id="hc_rating_message" maxlength="100" class="u-border u-border-black u-rounded-sm b--u-px-3 b--u-py-2 b--u-mb-3 c-rating-form__message u-text-left" data-rating-form-target="message" required ></textarea> <div class="u-text-right"> <button type="submit" data-value="form-name=hc_rating&page_id=2c14db94b45d3d29e8e26446600ae2aa&title=Zoho+CRM+integration&vote=0" data-vote="0" data-action="click->rating-form#rateAndFeedback" title="no" class="c-btn b--u-px-3 ub v--transparent" data-rating-form-target="submit" disabled > Submit your feedback </button> </div> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation0"> <img src="/help/images/ok.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Got it!</h3> <p class="b--u-text-base">Thanks for your feedback.</p> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation1"> <img src="/help/images/thanks.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Thank you!</h3> <p class="b--u-text-base">We’re happy to help.</p> </div> </form> <section class="o-container b--u-mb-6 b--md:u-mb-12"> <h3 class="b--u-text-base b--u-text-bold u-text-gray-300 b--u-mb-4">RELATED ARTICLES</h3> <div class="o-columns v--two"><div class="b--u-p-4 b--md:u-p-6 u-bg-gray-900 u-flex u-flex-col u-justify-between u-flex-wrap"> <div> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-3">Capsule CRM integration</h4> <p class="b--u-text-base b--u-mb-3">Follow the instructions and set up a Zap in Zapier and add a LiveChat contact as person in Capsule CRM automatically after the chat is finished.</p> </div> <a href="/help/capsule-crm-integration/" class="c-link b--u-text-base b--u-text-bold">Read the article</a> </div><div class="b--u-p-4 b--md:u-p-6 u-bg-gray-900 u-flex u-flex-col u-justify-between u-flex-wrap"> <div> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-3">Base CRM integration</h4> <p class="b--u-text-base b--u-mb-3">Set up a Zap in Zapier which will automatically pass a contact from LiveChat as lead in Base CRM once you finish the chat.</p> </div> <a href="/help/base-crm-integration/" class="c-link b--u-text-base b--u-text-bold">Read the article</a> </div></div> </section></article> </div> <section class="u-border-t b--u-py-12 b--lg:u-py-20"> <div class="o-container"> <div class="u-text-center"> <h4 class="b--u-text-3xl">Start using LiveChat now!</h4> <p class="b--u-text-lg b--u-mt-3 b--u-mb-4 u-flex u-justify-center u-flex-wrap"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> Free 14-day trial </span> <span> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="b--u-ml-2 b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> AI-driven features </span> <span> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="b--u-ml-2 b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z"> </path> </svg> No credit card required </span> </p> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" data-signup-target="email" placeholder="Enter your business email" required> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.livechat.com/help/zoho-crm-integration/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="b--u-text-xs b--u-text-bold b--u-mt-6 u-mb-0"><a href="/features/" class="c-link u-text-black">Still not convinced? Discover all LiveChat features</a></p> </div> </div> </section> <section class=" u-bg-gray-900 b--u-py-8 u-border-t u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on Text" data-action="click->track#send">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 01-7.6 6.9H40L32 51v-5.2l8-5.2h4.2a2.4 2.4 0 002.4-2.1c.3-4 .2-8 0-12a2.2 2.2 0 00-2.1-2 138.9 138.9 0 00-17 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.1 12a2.4 2.4 0 002.4 2.1H32v5.2h-4.2a7.6 7.6 0 01-7.6-7 96 96 0 010-12.7 7.4 7.4 0 017-6.8 125 125 0 0117.6 0 7.4 7.4 0 017 6.8 96 96 0 010 12.8z" fill="#06F"/><defs><filter id="filter0_dd1" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">ChatBot</span> <br><span style="opacity: .65;">Automate customer service with AI</span></p> </a> <a href="https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">HelpDesk</span> <br><span style="opacity: .65;">Support customers with tickets</span></p> </a> <a href="https://www.knowledgebase.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd3)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M46.8 26.4V21h-.3c-4.4.2-8.1 3-10.4 5.4H36c-2.3-2.3-6-5.2-10.4-5.4h-.3v5.4H20v9.2l.2 6.3a7.4 7.4 0 007 6.8 125.1 125.1 0 0017.7 0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd3" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">KnowledgeBase</span> <br><span style="opacity: .65;">Guide and educate customers</span></p> </a> <a href="https://openwidget.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="76" height="76" viewBox="0 0 76 76" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_ddd_1770_3180)"><g clip-path="url(#clip0_1770_3180)"><rect x="6" y="6" width="64" height="64" rx="8" fill="#333333"/><rect x="6" y="6" width="64" height="64" fill="white"/><g clip-path="url(#clip1_1770_3180)"><mask id="mask0_1770_3180" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="20" y="22" width="37" height="32"><path d="M38.0931 22.1982C41.4514 22.1982 44.9297 22.3204 48.0482 22.565C52.1262 22.9318 55.4845 26.1111 55.8444 30.3909L55.8865 31.1297L55.9301 32.0677C55.9732 33.0966 56.0166 35.4319 56.0602 39.0736L56.0377 40.2545C55.9933 42.3179 55.9257 44.1669 55.8444 45.4529C55.4845 49.7327 52.1262 52.9119 48.0482 53.2788C45.2132 53.5011 42.0809 53.6224 39.0116 53.6426L38.0855 53.6453C34.7272 53.6453 31.2489 53.523 28.1304 53.2784C24.0524 52.9116 20.6941 49.7323 20.3343 45.4526L20.2922 44.7137L20.262 44.0862C20.2036 42.7792 20.1562 41.1715 20.125 39.4513V36.3925L20.1491 35.2212C20.1935 33.3067 20.2578 31.6002 20.3343 30.3912C20.6941 26.1114 24.0524 22.9321 28.1304 22.5653C30.9654 22.343 34.0977 22.2217 37.167 22.2015L38.0931 22.1982ZM38.0893 28.191L36.9913 28.1959L35.93 28.2103C33.4557 28.2542 30.9978 28.3698 28.6102 28.557C27.2908 28.6793 26.3313 29.6575 26.2114 30.8803L26.1708 31.3192C26.0605 32.6261 25.9888 34.4595 25.9471 36.4738V39.3699L25.9736 40.4745C26.0231 42.2766 26.1 43.866 26.2114 44.9634C26.3313 46.1862 27.2908 47.1645 28.6102 47.2867C30.9978 47.474 33.4557 47.5895 35.93 47.6334L36.9913 47.6479L38.162 47.6528L39.1873 47.6482C42.0193 47.6214 44.8398 47.501 47.5684 47.2871C48.8878 47.1648 49.8473 46.1865 49.9673 44.9637L50.0078 44.5249C50.1429 42.925 50.22 40.5364 50.2552 37.9926L50.2316 36.4735L50.2051 35.3689C50.1555 33.5668 50.0786 31.9775 49.9673 30.88C49.8473 29.6572 48.8878 28.679 47.5684 28.5567C45.1809 28.3695 42.723 28.2539 40.2486 28.21L39.1873 28.1956L38.0893 28.191Z" fill="white"/></mask><g mask="url(#mask0_1770_3180)"><path fill-rule="evenodd" clip-rule="evenodd" d="M38.0889 15.4592C44.0661 15.4592 49.952 18.2295 53.9876 22.0383C54.0673 22.1135 53.9991 21.7143 54.5387 22.5107L38.0889 37.9217V15.4592Z" fill="url(#paint0_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M53.9876 22.0384C58.2258 26.2725 60.4205 32.0816 60.5674 37.6397C60.5699 37.7338 60.5718 38.8333 60.5731 38.9273L38.0889 37.9218L53.9876 22.0384Z" fill="url(#paint1_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M60.5731 37.9217C60.5731 43.8289 58.2906 49.2035 54.5587 53.2134C54.4436 53.337 53.9461 53.684 53.8283 53.805L38.0889 37.9217H60.5731Z" fill="url(#paint2_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M54.21 53.5803C49.9787 57.8075 43.9624 60.2164 38.3994 60.3775C38.2959 60.3805 36.7047 60.376 36.6016 60.3775L38.0895 37.9217L54.21 53.5803Z" fill="url(#paint3_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M38.0889 60.3841C32.0806 60.3841 26.4042 57.8144 22.3645 53.9726C22.306 53.917 21.4435 52.9528 21.3857 52.8966L38.0889 37.9217V60.3841Z" fill="url(#paint4_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M22.191 53.8051C17.9938 49.6119 15.8008 43.8741 15.6161 38.3651C15.6111 38.2171 15.6181 37.0106 15.6161 36.863L38.0897 37.9217L22.191 53.8051Z" fill="url(#paint5_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M15.6055 37.9218C15.6055 31.9661 17.9255 26.5518 21.712 22.5316C21.797 22.4414 22.6457 21.8183 22.7322 21.7295L38.0897 37.9218H15.6055Z" fill="url(#paint6_linear_1770_3180)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M21.9688 22.263C26.1334 18.1024 32.0273 15.7033 37.5161 15.4751C37.7077 15.4672 38.3088 15.4619 38.4993 15.4592L38.0893 37.9217L21.9688 22.263Z" fill="url(#paint7_linear_1770_3180)"/></g></g></g></g><defs><filter id="filter0_ddd_1770_3180" x="0" y="0" width="76" height="76" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/><feOffset dy="1"/><feGaussianBlur stdDeviation="1"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow_1770_3180"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/><feOffset dy="1"/><feGaussianBlur stdDeviation="1.5"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend mode="normal" in2="effect1_dropShadow_1770_3180" result="effect2_dropShadow_1770_3180"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/><feOffset/><feGaussianBlur stdDeviation="3"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.03 0"/><feBlend mode="normal" in2="effect2_dropShadow_1770_3180" result="effect3_dropShadow_1770_3180"/><feBlend mode="normal" in="SourceGraphic" in2="effect3_dropShadow_1770_3180" result="shape"/></filter><linearGradient id="paint0_linear_1770_3180" x1="38.4724" y1="25.9331" x2="47.5683" y2="26.4078" gradientUnits="userSpaceOnUse"><stop stop-color="#B349D9"/><stop offset="1" stop-color="#F53547"/></linearGradient><linearGradient id="paint1_linear_1770_3180" x1="49.4051" y1="25.838" x2="49.9508" y2="37.0956" gradientUnits="userSpaceOnUse"><stop stop-color="#F13354"/><stop offset="1" stop-color="#FF4200"/></linearGradient><linearGradient id="paint2_linear_1770_3180" x1="53.493" y1="38.672" x2="51.5341" y2="47.9153" gradientUnits="userSpaceOnUse"><stop stop-color="#FF4200"/><stop offset="1" stop-color="#FFD000"/></linearGradient><linearGradient id="paint3_linear_1770_3180" x1="47.6944" y1="48.4639" x2="38.8971" y2="48.191" gradientUnits="userSpaceOnUse"><stop stop-color="#FFD000"/><stop offset="1" stop-color="#72CE3A"/></linearGradient><linearGradient id="paint4_linear_1770_3180" x1="28.1102" y1="49.2244" x2="38.0171" y2="49.4373" gradientUnits="userSpaceOnUse"><stop stop-color="#02B296"/><stop offset="1" stop-color="#72CE3A"/></linearGradient><linearGradient id="paint5_linear_1770_3180" x1="22.7873" y1="38.0065" x2="25.5249" y2="48.2296" gradientUnits="userSpaceOnUse"><stop stop-color="#2173DA"/><stop offset="1" stop-color="#02B195"/></linearGradient><linearGradient id="paint6_linear_1770_3180" x1="28.4199" y1="29.8256" x2="25.1975" y2="34.5073" gradientUnits="userSpaceOnUse"><stop stop-color="#3750FF"/><stop offset="1" stop-color="#2172D9"/></linearGradient><linearGradient id="paint7_linear_1770_3180" x1="37.237" y1="25.2676" x2="27.6519" y2="23.872" gradientUnits="userSpaceOnUse"><stop stop-color="#B44ADA"/><stop offset="1" stop-color="#364FFE"/></linearGradient><clipPath id="clip0_1770_3180"><rect x="6" y="6" width="64" height="64" rx="8" fill="white"/></clipPath><clipPath id="clip1_1770_3180"><rect width="36.2667" height="36.2667" fill="white" transform="translate(19.8662 19.8667)"/></clipPath></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">OpenWidget</span> <br><span style="opacity: .65;">Enhance websites with widgets</span></p> </a> </div> </div> </section> <footer class=" u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <div class="u-flex u-flex-wrap u-items-center b--u-mb-3"> <p class="b--u-text-xs b--u-text-bold u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3">Get LiveChat App</p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-web-app/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M7.57 14.51c1.12-.15 2.1-1.31 2.72-3.03-.9-.2-1.8-.3-2.72-.31v3.34zM9.36 14.24l.2-.06.16-.05.19-.07.16-.07.19-.07a7.87 7.87 0 0 0 1.6-.97l.15-.11.15-.14.13-.11.15-.15.13-.12.02-.02a8.81 8.81 0 0 0-1.8-.69 6.44 6.44 0 0 1-1.66 2.7l.06-.02.17-.05zM14.62 7.52h-3.13a13.4 13.4 0 0 1-.53 3.6c.69.18 1.35.44 1.98.78a7.23 7.23 0 0 0 1.68-4.38zM7.57 7h3.4a12.92 12.92 0 0 0-.52-3.46c-.95.21-1.91.33-2.88.34V7zM7.57.01v3.35c.91-.01 1.82-.12 2.72-.32C9.67 1.33 8.69.17 7.57.01zM7.57 10.65c.97 0 1.93.12 2.88.34.33-1.13.5-2.3.51-3.47H7.57v3.13zM12.94 2.62c-.63.34-1.3.6-1.98.79.34 1.17.51 2.38.53 3.6h3.13a7.23 7.23 0 0 0-1.68-4.39zM12.59 2.23l-.02-.02-.13-.13-.15-.14-.13-.12-.15-.13-.14-.11a5.59 5.59 0 0 0-.94-.63 7.23 7.23 0 0 0-.17-.1L10.6.77a5.78 5.78 0 0 0-.34-.16l-.19-.08a7.38 7.38 0 0 0-.72-.25L9.2.24 9.13.22a6.44 6.44 0 0 1 1.67 2.7 8.8 8.8 0 0 0 1.79-.69zM0 7h3.13c.01-1.21.2-2.42.53-3.6a9.1 9.1 0 0 1-1.98-.78A7.23 7.23 0 0 0 0 7zM7.05 14.51v-3.34c-.92 0-1.82.12-2.72.31.62 1.72 1.6 2.88 2.72 3.03zM7.05 7.52h-3.4c.02 1.18.2 2.34.52 3.47.94-.22 1.9-.33 2.88-.34V7.52zM7.05.01c-1.12.16-2.1 1.32-2.72 3.03.9.2 1.8.3 2.72.32V0zM7.05 3.88c-.97-.01-1.94-.13-2.88-.34-.33 1.12-.5 2.29-.51 3.46h3.39V3.88zM5.49.22l-.06.02-.17.04-.2.06L4.9.4l-.2.07-.15.06-.19.08a7.57 7.57 0 0 0-.82.42l-.17.1a6.85 6.85 0 0 0-.46.32l-.16.13-.14.1-.15.14-.13.12-.15.14-.13.13-.02.02c.57.3 1.17.52 1.8.68C4.13 1.9 4.71.97 5.48.22zM2.18 12.44l.15.14.13.12.15.14.14.1.16.13.14.1a7.4 7.4 0 0 0 .81.5l.16.09a6.08 6.08 0 0 0 .34.16l.19.07a7.38 7.38 0 0 0 .35.14l.17.05.2.06.16.05.06.01a6.44 6.44 0 0 1-1.67-2.7 8.8 8.8 0 0 0-1.79.7l.02.02.13.12zM1.68 11.9c.62-.34 1.3-.6 1.98-.78a13.4 13.4 0 0 1-.53-3.6H0c.06 1.6.65 3.15 1.68 4.38z"/></g></svg> <span class="b--u-ml-1">Web browser</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-windows/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M0 12.5l6 .8V7.7H0zM0 6.9h6V1.2L0 2zM6.7 13.4l7.9 1.1V7.7H6.7zM6.8 1.1v5.7h7.7V0z"/></g></svg> <span class="b--u-ml-1">Windows</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-android/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M1.08 5.58h-.05C.47 5.58 0 6.04 0 6.6v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.03-.46 1.03-1.02V6.6c0-.56-.47-1.02-1.03-1.02zM2.6 12.76c0 .51.42.93.94.93h1.01v2.4c0 .57.47 1.02 1.03 1.02h.05c.57 0 1.03-.46 1.03-1.02v-2.4h1.41v2.4c0 .57.46 1.02 1.03 1.02h.04c.57 0 1.03-.46 1.03-1.02v-2.4h1.01c.52 0 .95-.42.95-.93V5.74H2.6v7.02z"/><path d="M9.74 1.49l.8-1.23a.17.17 0 0 0-.05-.23.17.17 0 0 0-.24.05l-.83 1.27a5.46 5.46 0 0 0-4.11 0L4.48.08a.17.17 0 0 0-.24-.05.17.17 0 0 0-.05.23l.8 1.23a4.03 4.03 0 0 0-2.4 3.83h9.56l.01-.28c0-1.52-.98-2.85-2.42-3.55zm-4.6 2.2a.46.46 0 0 1-.45-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91zm4.44 0a.46.46 0 0 1-.46-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91z" fill-rule="nonzero"/><path d="M13.7 5.58h-.05c-.56 0-1.03.46-1.03 1.02v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.02-.46 1.02-1.02V6.6c0-.56-.46-1.02-1.03-1.02z"/></g></svg> <span class="b--u-ml-1">Android</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-text-xs u-flex u-items-center u-w-fit"><svg width="19" height="16" viewBox="0 0 19 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.6 13.9l-1 1.5a1.2 1.2 0 01-2-1.1l.7-1.2c.2-.2.5-.5 1-.4 0 0 1.3 0 1.4.8l-.1.4zM17 10H13.9L11 4.8l-.2-.3c-.3-.4-.7.7-.7.7-.6 1.2 0 2.7.3 3l4 7.1a1.2 1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Success by LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" >Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" >Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" >Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" >Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" >Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" >Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" >Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" >Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" >Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://developers.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" >Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/team/" class="b--u-text-xs c-link v--reset u-block" >Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=livechat&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fhelp%2fzoho-crm-integration%2f" class="c-btn v--sm v--signup" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free" data-action="track#send" data-append-params-target="link" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fhelp%2fzoho-crm-integration%2f" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free" data-action="track#send" data-append-params-target="link" >Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--4 b--sm:o-grid--8"> <a href="https://twitter.com/intent/follow?screen_name=LiveChat" class=" u-text-black"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path fill="currentColor" d="M18.2 2.3h3.3l-7.2 8.2 8.5 11.3H16L11 14.8l-6 6.8H1.6L9.4 13 1.2 2.2H8l4.8 6.3 5.4-6.3ZM17 19.8H19L7 4H5l12 15.7Z"/></svg> </a> <a href="https://www.linkedin.com/company/livechat/" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28ZM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13ZM3.55 20.45h3.57V9H3.55v11.45ZM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0Z" fill="currentColor"/></svg> </a> <a href="https://www.facebook.com/livechat" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12.07a12 12 0 1 0-13.88 11.86v-8.39H7.08v-3.47h3.04V9.43c0-3 1.8-4.67 4.54-4.67 1.31 0 2.68.23 2.68.23v2.96h-1.51c-1.5 0-1.96.92-1.96 1.87v2.25h3.33l-.53 3.47h-2.8v8.39A12 12 0 0 0 24 12.07Z" fill="currentColor"/></svg> </a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.52 15.59V8.82l6.49 3.4-6.49 3.37Zm14.24-7.94s-.23-1.66-.95-2.39c-.92-.96-1.94-.96-2.4-1.02C17.03 4 12 4 12 4h-.02s-5.03 0-8.4.24c-.46.06-1.48.06-2.4 1.02-.72.73-.95 2.4-.95 2.4S0 9.6 0 11.54v1.82c0 1.95.24 3.9.24 3.9s.23 1.66.95 2.39c.92.96 2.12.93 2.65 1.03 1.92.18 8.16.24 8.16.24s5.04 0 8.4-.25c.47-.06 1.5-.06 2.4-1.02.73-.73.96-2.39.96-2.39s.24-1.95.24-3.9v-1.82c0-1.95-.24-3.9-.24-3.9Z" fill="currentColor"/></svg></a> <a href="https://www.instagram.com/livechat/" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.05.07C8.33.01 8.75 0 12 0c3.26 0 3.67.01 4.95.07a8.8 8.8 0 0 1 2.91.56c.79.3 1.46.72 2.13 1.38a5.88 5.88 0 0 1 1.38 2.13c.3.76.5 1.64.56 2.91.06 1.28.07 1.7.07 4.95 0 3.26-.01 3.67-.07 4.95a8.81 8.81 0 0 1-.56 2.91c-.3.79-.72 1.46-1.38 2.13a5.88 5.88 0 0 1-2.13 1.38c-.76.3-1.64.5-2.91.56-1.28.06-1.7.07-4.95.07-3.26 0-3.67-.01-4.95-.07a8.8 8.8 0 0 1-2.91-.56A5.88 5.88 0 0 1 2 21.99a5.88 5.88 0 0 1-1.38-2.13 8.8 8.8 0 0 1-.56-2.91A85.13 85.13 0 0 1 0 12c0-3.26.01-3.67.07-4.95a8.8 8.8 0 0 1 .56-2.91c.3-.79.72-1.46 1.38-2.13A5.88 5.88 0 0 1 4.14.63 8.8 8.8 0 0 1 7.05.07Zm12.03 2.58a6.64 6.64 0 0 0-2.23-.42A83.27 83.27 0 0 0 12 2.16c-3.2 0-3.58.01-4.85.07-1.17.06-1.8.25-2.23.42-.56.21-.96.47-1.38.9-.42.41-.68.81-.9 1.37a6.64 6.64 0 0 0-.4 2.23A83.28 83.28 0 0 0 2.15 12c0 3.2.01 3.58.07 4.85.06 1.17.25 1.8.42 2.23.21.56.47.96.9 1.38.41.42.81.68 1.37.9.43.16 1.06.35 2.23.4 1.27.07 1.65.08 4.85.08 3.2 0 3.58-.01 4.85-.07a6.64 6.64 0 0 0 2.23-.42c.56-.21.96-.47 1.38-.9.42-.41.68-.81.9-1.37.16-.43.35-1.06.4-2.23.07-1.27.08-1.65.08-4.85 0-3.2-.01-3.58-.07-4.85a6.64 6.64 0 0 0-.42-2.23 3.72 3.72 0 0 0-.9-1.38 3.72 3.72 0 0 0-1.37-.9ZM12 5.84a6.16 6.16 0 1 0 0 12.32 6.16 6.16 0 0 0 0-12.32ZM8 12a4 4 0 1 0 8 0 4 4 0 0 0-8 0Zm10.4-4.97a1.44 1.44 0 1 0 0-2.88 1.44 1.44 0 0 0 0 2.88Z" fill="currentColor"/></svg> </a> <a href="https://www.producthunt.com/posts/livechat-2" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M10.1999 14.4001h3.3998c2.3197 0 4.2-1.8803 4.2-4.2 0-2.31977-1.8803-4.20002-4.2-4.20002H7.79993V18.0001h2.39997v-3.6ZM0 12C0 5.37225 5.37225 0 12 0c6.627 0 12 5.37225 12 12 0 6.6278-5.373 12-12 12-6.62775 0-12-5.3722-12-12Zm10.2-3.60004h3.3998c.9946 0 1.8001.80625 1.8001 1.80004 0 .9937-.8055 1.7999-1.8001 1.7999H10.2V8.39996Z" fill="currentColor"/></svg></a> <a href="https://dribbble.com/textcom" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M19.93 5.53c-.21.3-1.93 2.5-5.72 4.05a30.73 30.73 0 0 1 .9 2c3.41-.42 6.8.27 7.14.34a10.2 10.2 0 0 0-2.32-6.39ZM9.6 2.05a54.8 54.8 0 0 1 3.82 6c3.65-1.37 5.19-3.44 5.38-3.7a10.2 10.2 0 0 0-9.2-2.3ZM1.97 9.92c.46 0 4.68.02 9.47-1.25a65.4 65.4 0 0 0-3.8-5.93c-2.86 1.35-5 4-5.67 7.18Zm2.42 8.95c.23-.4 3.04-5.06 8.33-6.76l.4-.13c-.26-.58-.54-1.16-.83-1.74A37.83 37.83 0 0 1 1.76 11.7l-.01.32c0 2.63 1 5.03 2.64 6.85ZM16 21.45c-.15-.9-.74-4.03-2.18-7.77l-.07.02c-5.78 2.01-7.86 6.02-8.04 6.4A10.2 10.2 0 0 0 16 21.45Zm6.12-7.8c-.35-.12-3.17-.96-6.38-.45a44.2 44.2 0 0 1 1.99 7.31 10.27 10.27 0 0 0 4.39-6.87ZM12 24C5.38 24 0 18.62 0 12S5.38 0 12 0s12 5.38 12 12-5.38 12-12 12Z" fill="currentColor"/></svg></a> <a href="https://github.com/livechat" class=" u-text-black"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M22.39 6.13a12.1 12.1 0 0 0-4.37-4.48A11.52 11.52 0 0 0 12 0C9.82 0 7.81.55 5.98 1.65A12.27 12.27 0 0 0 0 12.3c0 2.68.76 5.1 2.29 7.23a11.78 11.78 0 0 0 5.91 4.45c.28.05.5.01.63-.12.13-.12.2-.28.2-.48a378 378 0 0 0-.01-2.29l-.36.07a6.45 6.45 0 0 1-1.95-.06 2.4 2.4 0 0 1-1.05-.48 2.03 2.03 0 0 1-.7-.98l-.15-.37c-.1-.25-.27-.52-.49-.82a1.9 1.9 0 0 0-.68-.6l-.1-.09a1.16 1.16 0 0 1-.35-.41c-.03-.08 0-.14.08-.19a1 1 0 0 1 .45-.07l.31.05c.2.04.47.17.77.38.31.22.56.5.76.83.24.44.53.78.87 1 .34.24.68.35 1.02.35.35 0 .64-.03.9-.08.24-.05.48-.13.7-.24.09-.72.35-1.27.76-1.65-.6-.06-1.13-.16-1.6-.29a6.3 6.3 0 0 1-1.47-.62 4.23 4.23 0 0 1-2.08-2.76c-.21-.7-.32-1.5-.32-2.4 0-1.3.42-2.4 1.24-3.3a4.4 4.4 0 0 1 .1-3.27c.3-.1.76-.02 1.35.22A9.29 9.29 0 0 1 9 6.36a10.84 10.84 0 0 1 6 0l.6-.39c.4-.25.88-.49 1.43-.7.55-.21.98-.27 1.27-.18.47 1.21.5 2.3.12 3.27.82.9 1.24 2 1.24 3.3 0 .9-.11 1.71-.32 2.41a5 5 0 0 1-.83 1.68 4.4 4.4 0 0 1-1.27 1.07c-.5.29-1 .5-1.47.62-.47.13-1 .23-1.6.29.54.48.81 1.24.81 2.27v3.38c0 .2.07.36.2.48.13.13.34.17.62.12 2.41-.83 4.39-2.3 5.91-4.45A12.16 12.16 0 0 0 24 12.3c0-2.23-.54-4.29-1.61-6.17Z" fill="currentColor"/></svg></a> </div> </div> </div> </div> </div> <div class="o-container-xl u-text-gray-400"> <div class="b--u-py-3"> <p class="b--u-text-2xs u-mb-0 u-pb-0" style="color: inherit;">LiveChat is customer service software that adapts to your business needs. Whether you’re a B2B SaaS or an <a href="/solutions/ecommerce/" class="c-link v--reset u-text-underline">ecommerce</a> company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.<br>Copyright © 2024 Text, Inc. All rights reserved.</p> <div class="b--u-pt-3"> <p class="b--u-text-2xs u-mb-0 u-pb-0" style="color: inherit;">We use cookies and similar technologies to enhance your interactions with our website and Services, including when you reach out to us on chat. This comprises traffic analysis, delivering personalized content, and supporting our marketing efforts. By accessing our website, interacting with our Services, you agree to let us and our partners employ cookies and related technologies on your computer or devices. <a href="/legal/cookies-policy/" class="b--u-text-bold" style="color: inherit;">Click the Cookies Policy</a> to check how you can control the use of cookies through your device. To understand how we process your data, including through cookies, and interactions with us, please read our <a href="/legal/privacy-policy/" class="b--u-text-bold" style="color: inherit;">Privacy Policy</a>.</p></div> </div> </div> </footer> <script src="/dist/js/help.1b05c4e559d7ddbce4217254e5e176c2a1822bf3ba567acd301127912bc3d8f6.js"></script> <script async defer src="/dist/js/main.0468433ea45a73a3746f4791833cc17772be5c9f23f52a04cbb6c330c154af34.js"></script> <script async defer src="/dist/js/vendor~1.640be77df4843b82ffa39c47b3678aae74f8827a7ac159100ba417dbe9a6918e.js"></script> <script async defer src="/dist/js/vendor~2.cec0b0cca94f290f1cd8a5fe547e1e9d1b1a021a2a3c8a84eef2eaba143db2d1.js"></script> <script async defer src="/dist/js/vendor~3.277d9c17b185b5843725d623ed8659093c515c8c42892a210cfa1bd7bedab2f5.js"></script> <script async defer src="/dist/js/vendor~legal.7e407caec7c24e9948a2ee4ce0618507c1dc7536814f241c5bf782f2b0461f5b.js"></script> <script async defer src="/dist/js/vendor~stimulus.5b795d8abe662fb12ab5bbcf99351372fbea633a423f7fb18cec57c87efbf265.js"></script> <script async defer src="/dist/js/vendor~livechat.a5d8fd72db6c5621582b64ed9e8372b726322924e436f0534f19d537ece84e2e.js"></script> <script async defer src="/dist/js/controllers~sqf.ae667192300207b2fdb0d56e21c973f0ae0d930a2082c4243b9a5f34e78626b7.js"></script> <script async defer src="/dist/js/controllers.6ea74c08e29238c1547ae55937bcc3ce86a1bd4f1c2d0003a8e50fc6ed270653.js"></script> <script async defer src="/dist/js/manifest.42425d64286f0ccde0dc16bddc681f5145177a99f5f45bfc4cca78e8d5d4653b.js"></script> <script async defer src="/dist/js/controllers~help.e0dde275beefe890ca788628565f74edc61b056d1c35d358682bddf40711368b.js"></script> <script> window.__lc = window.__lc || {}; window.__lc.license = 1520; window.__lc.ga_version = "gtm"; (function (n, t, c) { function i(n) { return e._h ? e._h.apply(null, n) : e._q.push(n); } var e = { _q: [], _h: null, _v: "2.0", on: function () { i(["on", c.call(arguments)]); }, once: function () { i(["once", c.call(arguments)]); }, off: function () { i(["off", c.call(arguments)]); }, get: function () { if (!e._h) throw new Error("[LiveChatWidget] You can't use getters before load."); return i(["get", c.call(arguments)]); }, call: function () { i(["call", c.call(arguments)]); }, init: function () { var n = t.createElement("script"); (n.async = !0), (n.type = "text/javascript"), (n.src = "https://cdn.livechatinc.com/staging/tracking.js"), t.head.appendChild(n); }, }; !n.__lc.asyncInit && e.init(), (n.LiveChatWidget = n.LiveChatWidget || e); })(window, document, [].slice); </script> <noscript> <a href="https://www.livechatinc.com/chat-with/1520/" rel="nofollow">Chat with us</a>, powered by <a href="https://www.livechatinc.com/?welcome" rel="noopener nofollow" target="_blank">LiveChat</a> </noscript> <script> const checkIfMobile = () => { const userAgent = navigator.userAgent || navigator.vendor || window.opera; const mobileRegex = /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i; const hasTouchSupport = 'ontouchstart' in window || navigator.maxTouchPoints > 0 || navigator.msMaxTouchPoints > 0; const isIPad = navigator.platform === 'MacIntel' && hasTouchSupport; return (mobileRegex.test(userAgent) || isIPad) && hasTouchSupport; } window.LiveChatWidget.on("ready", () => { const customerData = LiveChatWidget.get("customer_data"); let updatedSessionVariables = { visitor_id: customerData.id, og_cv_is_mobile: checkIfMobile(), og_cv_is_returning: customerData.isReturning ? "true" : "false", }; updatedSessionVariables.og_cv_account_type = customerData.sessionVariables.og_cv_account_type ?? "-"; window.LiveChatWidget.call("update_session_variables", updatedSessionVariables); }); </script> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString()}document.cookie=a+"="+b+d+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="https://livechat.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '28a0a095-db17-4f24-8d11-19c9de6721cc'); </script><noscript><iframe src="https://livechat.containers.piwik.pro/28a0a095-db17-4f24-8d11-19c9de6721cc/noscript.html" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript></body> </html>