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<span class="vector-toc-numb">2</span> <span>Relationship with AOL</span> </div> </a> <ul id="toc-Relationship_with_AOL-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Acquisitions" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Acquisitions"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Acquisitions</span> </div> </a> <ul id="toc-Acquisitions-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#See_also"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span 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<div class="vector-body-before-content"> <div class="mw-indicators"> </div> <div id="siteSub" class="noprint">From Wikipedia, the free encyclopedia</div> </div> <div id="contentSub"><div id="mw-content-subtitle"></div></div> <div id="mw-content-text" class="mw-body-content"><div class="mw-content-ltr mw-parser-output" lang="en" dir="ltr"><style data-mw-deduplicate="TemplateStyles:r1257001546">.mw-parser-output .infobox-subbox{padding:0;border:none;margin:-3px;width:auto;min-width:100%;font-size:100%;clear:none;float:none;background-color:transparent}.mw-parser-output .infobox-3cols-child{margin:auto}.mw-parser-output .infobox .navbar{font-size:100%}@media screen{html.skin-theme-clientpref-night .mw-parser-output .infobox-full-data:not(.notheme)>div:not(.notheme)[style]{background:#1f1f23!important;color:#f8f9fa}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .infobox-full-data:not(.notheme) 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class="infobox ib-company vcard"><caption class="infobox-title fn org" style="font-size: 125%;">SpeechWorks</caption><tbody><tr><th scope="row" class="infobox-label">Founded</th><td class="infobox-data">1994<span class="noprint">; 31 years ago</span><span style="display:none"> (<span class="bday dtstart published updated">1994</span>)</span></td></tr><tr><th scope="row" class="infobox-label">Founders</th><td class="infobox-data agent"><style data-mw-deduplicate="TemplateStyles:r1126788409">.mw-parser-output .plainlist ol,.mw-parser-output .plainlist ul{line-height:inherit;list-style:none;margin:0;padding:0}.mw-parser-output .plainlist ol li,.mw-parser-output .plainlist ul li{margin-bottom:0}</style><div class="plainlist"><ul><li><a href="/wiki/Mike_Phillips_(Speech_Recognition)" class="mw-redirect" title="Mike Phillips (Speech Recognition)">Mike Phillips</a></li><li>Bill O'Farrell</li></ul></div></td></tr><tr><th scope="row" class="infobox-label">Fate</th><td class="infobox-data">Acquired in 2005<span class="noprint">; 20 years ago</span><span style="display:none"> (<span class="bday dtstart published updated">2005</span>)</span></td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data adr"><div class="ib-company-locality locality"><a href="/wiki/Boston,_Massachusetts" class="mw-redirect" title="Boston, Massachusetts">Boston, Massachusetts</a></div>, <div class="ib-company-country country-name">United States</div></td></tr></tbody></table> <p><b>SpeechWorks</b> was a company founded in Boston in 1994 by speech recognition pioneer <a href="/wiki/Mike_Phillips_(Speech_Recognition)" class="mw-redirect" title="Mike Phillips (Speech Recognition)">Mike Phillips</a> and Bill O'Farrell. The Boston-based company developed and supported speech-related computer software. Originally known as Applied Language Technologies, SpeechWorks went public in 2000 and tripled its value. It was acquired by <a href="/wiki/Scansoft" class="mw-redirect" title="Scansoft">Scansoft</a> in 2003.<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> ScanSoft acquired Nuance in 2005, and changed its name to <a href="/wiki/Nuance_Communications" title="Nuance Communications">Nuance Communications</a>.<sup id="cite_ref-:0_2-0" class="reference"><a href="#cite_note-:0-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> </p><p>The company's main focus was bringing <a href="/wiki/Speech_recognition" title="Speech recognition">speech recognition</a> solutions to phone systems. Carriers and voice portals were able to use these speech-activated services to direct consumer calls, conduct transactions, and obtain information.<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> SpeechWorks technology was uniquely suited for these applications because it was the first software that offered a human-sounding voice that asked callers questions which they could verbally answer, allowed callers to interrupt the software before it concluded reciting a list of options, and could learn from previous calls in order to add new vocabulary to its database.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup> </p><p>These services were largely successful: SpeechWorks client <a href="/wiki/Thrifty_Car_Rental" title="Thrifty Car Rental">Thrifty</a> car rentals used this service to give pricing information to callers, and 90% of surveyed customers who interacted with it expressed that the service either met or exceeded their ease of use expectations.<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> </p><p>SpeechWorks' clients were typically in the financial services, <a href="/wiki/Telecommunication" class="mw-redirect" title="Telecommunication">telecommunications</a>, and travel industries, and included <a href="/wiki/FedEx" title="FedEx">FedEx</a>, <a href="/wiki/United_Airlines" title="United Airlines">United Airlines</a>, <a href="/wiki/Amtrak" title="Amtrak">Amtrak</a>, <a href="/wiki/Dollar_Thrifty_Automotive_Group" title="Dollar Thrifty Automotive Group">Thrifty</a> car rentals, and others. SpeechWorks also developed “multi-modal” and text-to-speech technology as early as 2001 that enabled people to use spoken commands to navigate cell phones.<sup id="cite_ref-:0_2-1" class="reference"><a href="#cite_note-:0-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Speechify_Solo">Speechify Solo</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=SpeechWorks&action=edit&section=1" title="Edit section: Speechify Solo"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Speechify Solo was a text-to-speech software released by Speechworks in 2002. Speechify Solo featured a natural, human-sounding speaking voice that could read text-based information aloud, and personalize messages for individual users. It could be applied in the fields of hand-held computing, home entertainment, and the <a href="/wiki/Automotive_Industries" class="mw-redirect" title="Automotive Industries">automotive industries</a>.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup> </p><p>In early 2003, the <a href="/wiki/National_Weather_Service" title="National Weather Service">National Weather Service</a> implemented major voice improvements using Speechify, to be heard on <a href="/wiki/NOAA_Weather_Radio" title="NOAA Weather Radio">NOAA Weather Radio</a>. In 2016, these were replaced by a new voice associated with a new system. </p> <div class="mw-heading mw-heading2"><h2 id="Relationship_with_AOL">Relationship with AOL</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=SpeechWorks&action=edit&section=2" title="Edit section: Relationship with AOL"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In 2000, <a href="/wiki/AOL" title="AOL">America Online</a>, Inc, also known as AOL, released "AOL by Phone," a service that enabled AOL users to check their e-mail and access other AOL features through spoken commands from any telephone. This service was developed in partnership with <a href="/wiki/Quack.com" title="Quack.com">Quack.com</a>, a voice portal company owned by AOL. Quack.com utilized SpeechWorks' Speechify software to power the service's voice recognition capabilities.<sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup> Two years later, in 2002, AOL purchased $5 million of SpeechWorks stock, equivalent to 1% of the company.<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Acquisitions">Acquisitions</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=SpeechWorks&action=edit&section=3" title="Edit section: Acquisitions"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>SpeechWorks purchased <a href="/wiki/Ithaca,_New_York" title="Ithaca, New York">Ithaca</a> based Eloquent Technologies, Inc. in 2000 for $17 million.<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=SpeechWorks&action=edit&section=4" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/List_of_speech_recognition_software" title="List of speech recognition software">List of speech recognition software</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=SpeechWorks&action=edit&section=5" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style 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.citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.nytimes.com/2003/04/25/business/technology-briefing-deals-scansoft-to-acquire-speechworks-for-132-million.html">"Technology Briefing | Deals: Scansoft To Acquire Speechworks For $132 million"</a>. <i>The New York Times</i>. The Associated Press. April 25, 2003<span class="reference-accessdate">. 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Retrieved <span class="nowrap">2016-01-20</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Boston+Business+Journal&rft.atitle=SpeechWorks+to+acquire+Eloquent+Technology+-+Boston+Business+Journal&rft_id=http%3A%2F%2Fwww.bizjournals.com%2Fboston%2Fstories%2F2000%2F12%2F18%2Fdaily15.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ASpeechWorks" class="Z3988"></span></span> </li> </ol></div></div>    </div><noscript><img src="https://login.wikimedia.org/wiki/Special:CentralAutoLogin/start?useformat=desktop&type=1x1&usesul3=0" alt="" width="1" height="1" style="border: none; position: absolute;"></noscript> <div class="printfooter" data-nosnippet="">Retrieved from "<a dir="ltr" href="https://en.wikipedia.org/w/index.php?title=SpeechWorks&oldid=1245036031">https://en.wikipedia.org/w/index.php?title=SpeechWorks&oldid=1245036031</a>"</div></div> <div id="catlinks" class="catlinks" data-mw="interface"><div id="mw-normal-catlinks" class="mw-normal-catlinks"><a href="/wiki/Help:Category" title="Help:Category">Categories</a>: <ul><li><a href="/wiki/Category:Companies_based_in_Massachusetts" title="Category:Companies based in Massachusetts">Companies based in Massachusetts</a></li><li><a href="/wiki/Category:Speech_recognition" title="Category:Speech recognition">Speech recognition</a></li><li><a href="/wiki/Category:Defunct_software_companies_of_the_United_States" title="Category:Defunct software companies of the United States">Defunct software companies of the United States</a></li></ul></div><div id="mw-hidden-catlinks" class="mw-hidden-catlinks mw-hidden-cats-hidden">Hidden categories: <ul><li><a href="/wiki/Category:All_articles_with_dead_external_links" title="Category:All articles with dead external links">All articles with dead external links</a></li><li><a href="/wiki/Category:Articles_with_dead_external_links_from_March_2018" title="Category:Articles with dead external links from March 2018">Articles with dead external links from March 2018</a></li></ul></div></div> </div> </main> </div> <div class="mw-footer-container"> <footer id="footer" class="mw-footer" > <ul id="footer-info"> <li id="footer-info-lastmod"> This page was last edited on 10 September 2024, at 16:53<span class="anonymous-show"> (UTC)</span>.</li> <li id="footer-info-copyright">Text is available under the <a href="/wiki/Wikipedia:Text_of_the_Creative_Commons_Attribution-ShareAlike_4.0_International_License" title="Wikipedia:Text of the Creative Commons Attribution-ShareAlike 4.0 International License">Creative Commons Attribution-ShareAlike 4.0 License</a>; additional terms may apply. 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