Sales - Salesforce

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But with targets to hit, competitors trying to steal that deal, and colleagues vying to become the company's top performer, staying ahead of the curve isn't easy. You need to be constantly looking for ways to learn new skills or gain new insights that you can bring to the business. We've created content to help you do just that—stay on top by developing your career, your organisation, and your team. </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/sales-management/"> <a href="/eu/learning-centre/sales/sales-management/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is Sales Management?">What is Sales Management?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-sales-management" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> What is Sales Management? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Sales CRM is now the standard in sales management software. See how it can help your business drive sales. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/sales-management/">What is Sales Management?</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/contact-management/"> <a href="/eu/learning-centre/sales/contact-management/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is contact management?">What is contact management?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-contact-management" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> What is Contact Management? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Contact data is the lifeblood of all organisations. Find out how the right system puts timely information in front of the right person every time. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/contact-management/">What is contact management?</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/distribution-channels/"> <a href="/eu/learning-centre/sales/distribution-channels/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is a Distribution Channel?">What is a Distribution Channel?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-a-distribution-channel" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> What is a Distribution Channel? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Get the basics about distribution channels, distribution strategy, how they’ve changed in the digital age and how you should approach them. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/distribution-channels/">What is a Distribution Channel?</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/upselling/"> <a href="/eu/learning-centre/sales/upselling/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is Upselling?">What is Upselling?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-upselling" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> What is Upselling? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Learn how to increase revenue amongst existing customers using upselling, an effective sales strategy. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/upselling/">What is Upselling?</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/cross-selling/"> <a href="/eu/learning-centre/sales/cross-selling/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is Cross-Selling?">What is Cross-Selling?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-cross-selling" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> What is Cross-Selling? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Learn the basics of cross-selling, how to find and convert customers for cross-sales, and effective cross-selling tips for increased revenues. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/cross-selling/">What is Cross-Selling?</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/cold-calling/"> <a href="/eu/learning-centre/sales/cold-calling/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Is cold calling still effective?">Is cold calling still effective?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="is-cold-calling-still-an-effective-sales-technique" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; " data-equalize="h1"> <span class=" header-text "> Is Cold Calling Still an Effective Sales Technique? </span> </h5> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default b1 " data-equalize="b1"> Cold calling is a quick method of finding new leads, often with mixed results. But knowing the tricks to an effective cold call can make it rewarding. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:10px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/eu/learning-centre/sales/cold-calling/">Is cold calling still effective?</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow crma " data-equalize="crma"> <div class="thumbnail-content thumbnail-linked" data-href="/eu/learning-centre/sales/what-is-inside-sales/"> <a href="/eu/learning-centre/sales/what-is-inside-sales/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="What is Inside Sales?">What is Inside Sales?</a> <div class="caption"> <div class="headingSmallLightComponent headingComponent parbase section"> <h5 id="what-is-inside-sales" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg h1" style="; 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