Special Assistance for Passengers with Reduced Mobility

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boxtabs" id="pills-tabContent2"> <div class="tab-pane fade show active" id="pills-profile2" role="tabpanel" aria-labelledby="pills-profile-tab2"> <div class="row no-gutters align-items-center box-shadow tabclass thbodys" id="th_body_one"> <div class="col-md-4"> <div class="img-block"> <img data-src="/media/1130/assistance.jpg" class="img-fluid lazy w-100" alt="" /> </div> </div> <div class="col-md-8"> <div class="im-txt"> <div> <div class="fsize2a semibold"> <span>Special Assistance for Passengers with Reduced Mobility (PRM) / Divyang</span> </div> <p class="para2 black-dim mt-4"> Delhi Airport is well equipped to provide services to passengers/patrons with reduced mobility and special needs. </p> </div> </div> </div> </div> <div class="section2a"> <div class="tab_container mx-auto"> <div class="row no-gutters"> <div class="col-12"> <p class="para2 black-dim mt-4"> Passengers requiring mobility assistance may follow the below guidelines: </p> <ul class="dialul para"> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Contact the concerned airline in advance before leaving home and inform them of the assistance required </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Airlines can also be requested for assistance at the Airline counters at the Visitor’s lobby </a> </li> <li><a><span class="chevico blue"><i class="fas fa-chevron-right"></i></span>On reaching the Terminal, use the reserved vehicular lanes to drive your vehicle through. Location of such lanes are given below.</a></li> <li><a><span class="chevico blue"><i class="fas fa-chevron-right"></i></span>On entering the reserved lane, Use the many reserved drop off points to park your vehicle. Location of such points are given below.</a></li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Special assistance/PRM phones are available at multiple locations near you to call your airline for assistance. Instructions to contact the concerned airlines are provided near the phones. Location of such phones are given below. </a> </li> </ul> </div> </div> <div class="terminals mt-4"> <ul class="nav nav-pills mb-3 justify-content-center" id="pills-tab1" role="tablist"> <li class="nav-item"> <a class="nav-link active semibold" id="pills-home-tab1" data-toggle="pill" href="#pills-home1" role="tab" aria-controls="pills-home1" aria-selected="true">Terminal 1</a> </li> <li class="nav-item"> <a class="nav-link semibold" id="pills-profile-tab1" data-toggle="pill" href="#pills-profile1" role="tab" aria-controls="pills-profile1" aria-selected="false">Terminal 2</a> </li> <li class="nav-item"> <a class="nav-link semibold" id="pills-contact-tab1" data-toggle="pill" href="#pills-contact1" role="tab" aria-controls="pills-contact1" aria-selected="false">Terminal 3</a> </li> </ul> <div class="tab-content boxtabs box-shadow text-center" id="pills-tabContent1"> <div class="tab-pane fade show active" id="pills-home1" role="tabpanel" aria-labelledby="pills-home-tab1"> <div class="address"> <div class="tabrow"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Lane </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Inner lane nearest to terminal. </span> </p> </div> </div> </div> <div class="tabrow stripe"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Drop off points </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Gate 8 </span> </p> </div> </div> </div> <div class="tabrow "> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> PRM phones </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Gate 8, mounted on pillar. </span> </p> </div> </div> </div> </div> </div> <div class="tab-pane fade" id="pills-profile1" role="tabpanel" aria-labelledby="pills-profile-tab1"> <div class="address"> <div class="tabrow"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Lane </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Inner lane nearest to terminal </span> </p> </div> </div> </div> <div class="tabrow stripe"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Drop off points </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Gate 1 & 3 </span> </p> </div> </div> </div> <div class="tabrow "> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> PRM phones </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> All gates, mounted on pillars. </span> </p> </div> </div> </div> </div> </div> <div class="tab-pane fade" id="pills-contact1" role="tabpanel" aria-labelledby="pills-contact-tab1"> <div class="address"> <div class="tabrow hauto py-5"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Lane </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Inner/Premium Lane nearest to terminal building for UDID / Divyang ID </span> </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> All other PRM to use general lanes. </span> </p> </div> </div> </div> <div class="tabrow stripe hauto py-5"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> Drop off points </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Please use Gate 3 for UDID / Divyang holders. </span> </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> Priority entry into terminal building via Gate 3. </span> </p> </div> </div> </div> <div class="tabrow hauto py-5"> <div class="row no-gutters align-items-center h-100 position-relative"> <div class="col-12"> <p class="para black-dim"> PRM phones </p> <p> <span class="d-inline-block align-middle orange fsize3 mr-2"> <i class="fas fa-map-marker-alt"></i> </span> <span class="d-inline-block align-middle para2 medium"> At all lanes </span> </p> </div> </div> </div> </div> </div> </div> <p class="para2 black-dim mt-4"> Airport Kruz, motorized wheelchair is available on a chargeable basis to passengers traveling from T3 at Indira Gandhi International airport. Passengers can place their request at the Kruz counter. This is an additional service offered at T3 and is over and above the complimentary wheelchair assistance offered by airlines while booking. </p> </div> <div class="row no-gutters"> <div class="col-12"> <p class="para2 black-dim mt-4"> For your travel through your Delhi Airport, we have the following additional facilities to ensure a comfortable travelling experience for Passengers with Reduced Mobility: </p> <ul class="dialul para"> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Signage has been provided to ensure your smooth passage through your Delhi Airport </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>All information desks are PRM friendly </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Lifts are equipped with Braille coded keys to guide passengers to the right levels </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>All travellators & escalators have verbal safety instructions </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Special PRM friendly washrooms with call buttons for assistance </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Exclusive check in counters on each island </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Reserved seating areas at various locations </a> </li> <li> <a> <span class="chevico blue"><i class="fas fa-chevron-right"></i></span>Buggy services are available at pier junctions on request to take you to your boarding gate </a> </li> </ul> <p class="para2 black-dim mt-4"> Exclusive channel for PRM for security screening and immigration clearance </p> <p class="para2 black-dim mt-4"> Staff at Delhi Airport are trained to make your travel experience easy and will be available to assist you on request at any of the information desks across the terminal building. </p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="air-guide-boxes-inside w-100 position-relative"> <div class="container"> <div class="fsize2a semibold"> Other Facilities & Services </div> <div class="ofs_slick_wrap"> <div class="ofs_slick" id="ofsApp"> </div> </div> </div> </section> </div> <section class="w-100 bluefooter position-relative"> <div class="container h-100"> <div class="row no-gutters h-100"> <div class="col-md-12 h-100"> <div class="followus row no-gutters align-items-center h-100"> <div class="col-12"> <div class="d-inline-block align-middle white fsize3 semibold"> Follow us on:</div> <div class="d-inline-block align-middle"> <a href="https://www.facebook.com/DelhiAirport" target="_blank" class="d-inline-block mx-1"><img src="/media/1014/facebook-icon.png" width="28" height="28" class="img-fluid lazy" alt="Image of facebook icon" /></a> <a href="https://twitter.com/DelhiAirport" target="_blank" class="d-inline-block 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<span class="chevico white"><i class="fas fa-chevron-right"></i></span>Passenger Guide </a> </li> <li> <a href="/shop-and-dine" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Shop, Dine & Services </a> </li> <li> <a href="/to-and-from-airport" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>To & From airport </a> </li> <li> <a href="/in-around-delhi" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>In & Around Delhi </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a >Business</a> </div> <ul class="ftabsul"> <li> <a href="/business/airlines" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Airlines </a> </li> <li> <a href="/business/general-aviation" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>General Aviation </a> </li> <li> <a 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class="fas fa-chevron-right"></i></span>Overview </a> </li> <li> <a href="/corporate/our-company" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>About Delhi Airport </a> </li> <li> <a href="/corporate/our-group" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>About GMR Group </a> </li> <li> <a href="/corporate/our-company/quality" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Quality </a> </li> <li> <a href="/corporate/our-company/environment" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Environment </a> </li> <li> <a href="/corporate/our-company/business-awards" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Business Awards </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a >Media</a> </div> <ul class="ftabsul"> <li> <a href="/business/gallery" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Gallery </a> </li> <li> <a href="/medias/factsheet/" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Fact Sheet </a> </li> <li> <a href="/medias/news-events" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>News & Events </a> </li> <li> <a href="/medias/milestones" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Milestones </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a >Careers</a> </div> <ul class="ftabsul"> <li> <a href="/careers?why" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Why Delhi Airport </a> </li> <li> <a href="/careers?life" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Life @ Delhi Airport </a> </li> <li> <a href="/careers?learning" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Learning @ Delhi Airport </a> </li> <li> <a href="/careers?careers" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Careers @ Delhi Airport </a> </li> <li> <a href="/careers?professional" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Professional Courses </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a href=https://www.newdelhiairport.in/cargo/>Cargo</a> </div> <ul class="ftabsul"> <li> <a href="/contactus" target="_self"> <span class="chevico white"><i class="fas fa-chevron-right"></i></span>Contact </a> </li> </ul> </div> </div> </div> <div id="trigger_fot_grp"></div> </section> <section id="ftab-sitemap" class="w-100 footertoggles position-relative bgblue bggrey"> <div class="container"> <div class="row medium"> <div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>Corporate</a> </div> <ul class="ftabsul"> <li> <a href="https://www.gmrgroup.in/home/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Group </a> </li><li> <a href="https://gmrinfra.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Airports Limited </a> </li><li> <a href="https://gmrpui.com/home/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Power & Urban Infra Limited </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>Airports</a> </div> <ul class="ftabsul"> <li> <a href="https://www.gmrairports.com/" target="_self"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Airports </a> </li><li> <a href="https://www.newdelhiairport.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Delhi International Airport Limited </a> </li><li> <a href="http://www.hyderabad.aero/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Hyderabad International Airport Limited </a> </li><li> <a href="https://www.miagoaairport.com/" target="_self"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Manohar International Airport, Goa </a> </li><li> <a href="https://mactancebuairport.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Mactan Cebu International Airport </a> </li><li> <a href="https://gmrvisakhapatnamairport.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Visakhapatnam International Airport </a> </li><li> <a href="https://gmraerocity.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Aerocity Delhi </a> </li><li> <a href="https://www.gmraerocityhyd.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Aerocity Hyderabad </a> </li><li> <a href="https://www.newdelhiairport.in/cargo" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>DIAL Cargo </a> </li><li> <a href="http://www.gmraerotech.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR AERO Technic </a> </li><li> <a href="https://www.gmraerospacepark.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Aerospace & Industrial Park </a> </li><li> <a href="https://www.gmrarena.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Arena </a> </li><li> <a href="http://www.gmrbusinesspark.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Business Park </a> </li><li> <a href="https://gmrinnovex.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Innovex </a> </li><li> <a href="http://www.gmraviation.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR AERO Academy </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>ENERGY</a> </div> <ul class="ftabsul"> <li> <a href="http://www.gmrenergytrading.in/" target="_self"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Energy Trading Ltd </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>URBAN INFRASTRUCTURE</a> </div> <ul class="ftabsul"> <li> <a href="https://gksl.gmrgroup.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Krishnagiri SIR </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>Aero Services</a> </div> <ul class="ftabsul"> <li> <a href="https://gmrgems.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Engineering & Management Services </a> </li><li> <a href="http://www.raxatechnosecuritysolutions.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>RAXA Techno Security Solutions </a> </li><li> <a href="http://www.gmraviation.com/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Aviation Private Limited </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>SPORTS</a> </div> <ul class="ftabsul"> <li> <a href="https://www.gmrsports.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Sports </a> </li><li> <a href="https://www.delhicapitals.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Delhi Capitals </a> </li><li> <a href="https://stg-gmr.sportz.io/up-yoddhas" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>UP Yoddhas </a> </li><li> <a href="https://www.gmrsports.in/dubai-capitals" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Dubai Capitals </a> </li><li> <a href="https://www.gmrsports.in/india-capitals" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>India Capitals </a> </li><li> <a href="https://www.gmrsports.in/telugu-yoddhas" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>Telugu Yoddhas </a> </li> </ul> </div><div class="col ftabgrids"> <div class="ftabhead semibold text-uppercase"> <a>FOUNDATION</a> </div> <ul class="ftabsul"> <li> <a href="https://gmrvf.gmrgroup.in/" target="_blank"> <span class="chevico black"><i class="fas fa-chevron-right"></i></span>GMR Varalakshmi Foundation </a> </li><li> <a href="http://pfbi.institute/" target="_blank"> <span class="chevico black"><i class="fas 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