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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1.0"/><meta property="og:locale" content="de"/><title>Alles was du rund um ticketbro wissen musst | Antwort finden | ticketbro</title><meta name="title" content="Alles was du rund um ticketbro wissen musst | Antwort finden | ticketbro"/><meta property="og:title" content="Alles was du rund um ticketbro wissen musst | Antwort finden | ticketbro"/><meta property="twitter:title" content="Alles was du rund um ticketbro wissen musst | Antwort finden | ticketbro"/><meta property="og:site_name" content="ticketbro"/><meta property="twitter:card" content="summary_large_image"/><link rel="canonical" href="https://www.ticketbro.com/de/faq"/><meta property="og:url" content="https://www.ticketbro.com/de/faq"/><meta property="twitter:url" content="https://www.ticketbro.com/de/faq"/><meta property="og:type" content="website"/><meta property="og:image" content="https://www.ticketbro.com/images/ticketbro-thumbnail.jpg"/><meta property="twitter:image" content="https://www.ticketbro.com/images/ticketbro-thumbnail.jpg"/><meta name="description" content="Hier findest du die Antworten zu den häufigsten Fragen rund um ticketbro. ❓ Klick dich durch und finde im Handumdrehen die Antwort auf deine Frage. 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xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.96967 6.78033C6.26256 7.07322 6.73744 7.07322 7.03033 6.78033L12.0303 1.78033C12.3232 1.48744 12.3232 1.01256 12.0303 0.71967C11.7374 0.426777 11.2626 0.426777 10.9697 0.71967L6.5 5.18934L2.03033 0.71967C1.73744 0.426777 1.26256 0.426777 0.96967 0.71967C0.676777 1.01256 0.676777 1.48744 0.96967 1.78033L5.96967 6.78033Z" fill="white"></path></svg></button><div class=" header:left-[50%] header:whitespace-nowrap header:top-[1.1rem] header:translate-x-[-50%] header:min-w-[17rem] header:absolute pt-[1.45rem] header:pt-[1.75rem] header:w-auto w-[100vw] header:ml-0 ml-[-6vw] header:pb-0 pb-6 hidden "><ul class=" bg-[#0F172A66] header:bg-[#26344A99] backdrop-blur-3xl header:rounded-2xl header:overflow-hidden p-2 header:pl-2 pl-[6vw] mb-[-2em] header:border-[1px] header:border-[rgba(255,255,255,0.1)] "><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><img src="https://a.storyblok.com/f/216013/20x20/791b92e757/messenger.svg" loading="lazy" width="20" height="20" alt="" class="w-11 min-w-11 block mt-[0.125rem] filter w-6 h-6 saturate-0 opacity-50 transition-all"/><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/funktionen/teamwork-ganz-einfach">Teamwork, ganz einfach</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><img src="https://a.storyblok.com/f/216013/20x20/fa3f487ce7/star.svg" loading="lazy" width="20" height="20" alt="" class="w-11 min-w-11 block mt-[0.125rem] filter w-6 h-6 saturate-0 opacity-50 transition-all"/><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/funktionen/gestalte-den-look-fuer-deinen-shop">Gestalte den Look für deinen Shop</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><img src="https://a.storyblok.com/f/216013/20x20/b3d355cf99/ticket-2.svg" loading="lazy" width="20" height="20" alt="" class="w-11 min-w-11 block mt-[0.125rem] filter w-6 h-6 saturate-0 opacity-50 transition-all"/><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/funktionen/manage-deine-kapazitaeten">Manage deine Kapazitäten</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><img src="https://a.storyblok.com/f/216013/20x20/7f40cf694f/tag-2.svg" loading="lazy" width="20" height="20" alt="" class="w-11 min-w-11 block mt-[0.125rem] filter w-6 h-6 saturate-0 opacity-50 transition-all"/><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/funktionen/deine-produkte-auf-deine-art">Deine Produkte auf deine Art</a></li></ul></div></li><li class=" header:[&>div]:hover:block header:[&>a]:opacity-70 header:[&>button]:opacity-70 header:[&>a:hover]:opacity-100 [&>button:hover]:opacity-100 relative header:flex gap-2 items-center "><button class="font-medium flex items-center gap-2">Beispiele<svg class="pointer-events-none select-none" width="13" height="7" viewBox="0 0 13 7" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.96967 6.78033C6.26256 7.07322 6.73744 7.07322 7.03033 6.78033L12.0303 1.78033C12.3232 1.48744 12.3232 1.01256 12.0303 0.71967C11.7374 0.426777 11.2626 0.426777 10.9697 0.71967L6.5 5.18934L2.03033 0.71967C1.73744 0.426777 1.26256 0.426777 0.96967 0.71967C0.676777 1.01256 0.676777 1.48744 0.96967 1.78033L5.96967 6.78033Z" fill="white"></path></svg></button><div class=" header:left-[50%] header:whitespace-nowrap header:top-[1.1rem] header:translate-x-[-50%] header:min-w-[17rem] header:absolute pt-[1.45rem] header:pt-[1.75rem] header:w-auto w-[100vw] header:ml-0 ml-[-6vw] header:pb-0 pb-6 hidden "><ul class=" bg-[#0F172A66] header:bg-[#26344A99] backdrop-blur-3xl header:rounded-2xl header:overflow-hidden p-2 header:pl-2 pl-[6vw] mb-[-2em] header:border-[1px] header:border-[rgba(255,255,255,0.1)] "><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/indoor-playgrounds">Indoor Playgrounds</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/personal-trainers">Personal Trainers</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/nail-salons">Nail Salons</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/holland-park">Holland Park</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/night-clubs">Night Clubs</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/tennishallen">Tennishallen</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/bowlingbahnen">Bowlingbahnen</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/indoor-soccer">Indoor Soccer</a></li><li class=" header:px-4 header:pr-16 py-4 flex gap-3 header:hover:bg-[#0F172A66] transition-all rounded-xl md:basis-[50%] header:pr-12 relative [&:hover_img]:saturate-100 [&:hover_img]:opacity-100 items-center "><a class="text-base block font-medium no-underline after:absolute after:top-0 after:left-0 after:w-full after:h-full" target="" rel="" id="" href="/de/beispiele/eisstockschiessen">Eisstockschießen</a></li></ul></div></li><li class=" header:[&>div]:hover:block header:[&>a]:opacity-70 header:[&>button]:opacity-70 header:[&>a:hover]:opacity-100 [&>button:hover]:opacity-100 relative header:flex gap-2 items-center "><a class="font-medium no-underline" target="" rel="" id="" href="/de/terminal">Terminal</a><span class="text-xs text-[#A7F3D0] bg-[#104744] rounded-2xl ml-2 header:ml-0 py-1 px-3">New</span></li><li class=" header:[&>div]:hover:block header:[&>a]:opacity-70 header:[&>button]:opacity-70 header:[&>a:hover]:opacity-100 [&>button:hover]:opacity-100 relative header:flex gap-2 items-center "><a class="font-medium no-underline" target="" rel="" id="" href="/de/preise">Preise</a></li></ul><a href="https://web.ticketbro.com/" class=" button !text-base before:content-none !my-0 !text-[0.95rem] !py-3 !px-6 min-h-[3rem] header:!hidden block w-full !bg-[#334155] button-transparent " target="_blank" rel="noopener noreferrer"><span class="">Einloggen</span></a><a href="https://accounts.ticketbro.com/?shop=true" class=" button !text-base before:content-none !my-0 !text-[0.95rem] !py-3 !px-6 min-h-[3rem] !hidden " target="" id="cta_initiate-create-account_de" rel=""><span class="hidden sm:block">Kostenlos starten!</span><span class="sm:hidden">App herunterladen</span></a></nav><div class="flex gap-2"><a href="https://web.ticketbro.com/" class=" button !text-sm md:!text-base before:content-none !my-0 !text-[0.95rem] !py-3 !px-5 lg:!px-6 !hidden header:!block button-transparent " target="_blank" rel="noopener noreferrer"><span class="">Einloggen</span></a><a href="https://accounts.ticketbro.com/?shop=true" class=" button !text-sm md:!text-base before:content-none !my-0 !text-[0.95rem] !py-3 !px-5 lg:!px-6 " target="" id="cta_initiate-create-account_de" rel=""><span class="hidden sm:block">Kostenlos starten!</span><span class="sm:hidden">App herunterladen</span></a></div></div></header><main id="content"><section class=" force-hardware-acceleration py-4 md:py-[6rem] background-gradients "><div class=" after:!hidden before:!hidden md:before:!block md:after:!block !py-16 md:!py-0 wrapper rounded-3xl md:!py-[2rem] !w-[50rem] "><div class="top-text text-center mb-16"><div class="w-[3rem] h-[3rem] m-auto flex align-center justify-center relative mb-5"><img class="w-[2rem] !p-0 !m-0" src="https://a.storyblok.com/f/216013/32x32/c19c9bef45/info-circle.svg" alt="" aria-hidden="true" width="32" height="32" loading="lazy"/><div class="animate-spin bg-[url('/icons/circle.png')] w-[3rem] h-[3rem] absolute top-0 left-0 bg-cover" style="animation-duration:4s"></div></div><h1><b><span style="color:rgb(63, 63, 70)">Häufig gestellte Fragen.</span></b></h1><p>Dir fehlen noch ein paar Infos? Wir haben einmal alle häufig gestellten Fragen an einem Ort für dich gesammelt.</p></div><div class=" relative z-[1] rounded-3xl "><div class="flex justify-center flex-wrap gap-3 mb-[1.3rem] mt-[-1em]"><button class=" bg-[#fff] text-[#000] px-6 py-3 border-[#1e293b] border-solid border-2 rounded-xl transition-all duration-[200ms] hover:bg-[#fff] hover:text-[#000] ">Alle</button><button class=" px-6 py-3 border-[#1e293b] border-solid border-2 rounded-xl transition-all duration-[200ms] hover:bg-[#fff] hover:text-[#000]">Basics</button><button class=" px-6 py-3 border-[#1e293b] border-solid border-2 rounded-xl transition-all duration-[200ms] hover:bg-[#fff] hover:text-[#000]">Kundensupport</button><button class=" px-6 py-3 border-[#1e293b] border-solid border-2 rounded-xl transition-all duration-[200ms] hover:bg-[#fff] hover:text-[#000]">Preise</button></div><div class="pt-1 Faq_faq__iW76E"><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie lange dauert die Einrichtung des Systems?</button><div class="relative z-[1] max-h-0"><p>In weniger als 5 Minuten kannst du dein eigenes Online-Buchungssystem mithilfe der ticketbro App selbst erstellen. Wenn du Tickets personalisieren möchtest oder besondere Anforderungen hast, kann es etwas länger dauern. Aber keine Sorge, unser Support-Team ist da, um dir jederzeit zu helfen. Du kannst uns gerne per E-Mail unter <a href="mailto:help@ticketbro.io">help@ticketbro.io</a> kontaktieren.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie kann ich meine Umsatzzahlen sehen?</button><div class="relative z-[1] max-h-0"><p>Du kannst deine Verkaufszahlen einsehen, indem du einfach auf dein Dashboard in der App öffnest. Auf dem Dashboard siehst du ein Widget mit folgenden Statistiken: Gesamteinnahmen, die Gesamtzahl der Bestellungen, die Anzahl der Tickets und vieles mehr.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Ist der Kundensupport inklusive?</button><div class="relative z-[1] max-h-0"><p>Während der regulären Arbeitszeiten (Mo-Fr von 09-18 Uhr) steht dir unser Support-Team gerne zur Verfügung. Selbstverständlich berechnen wir dafür keine zusätzlichen Gebühren. Wir halten unser Wort. Keine versteckten Zusatzkosten!</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie kann ich ein Merchant werden?</button><div class="relative z-[1] max-h-0"><p>Du kannst unser Kunde werden, indem du uns via Telefon oder E-Mail kontaktierst. Alternativ klicke einfach auf den "Kostenlos testen"-Button in der oberen rechten Ecke.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Kann ich unterschiedliche Tickettypen erstellen?</button><div class="relative z-[1] max-h-0"><p>Mit nur wenigen Klicks kannst du verschiedene Arten von Tickets erstellen. Egal, ob du nur Tageskarten oder Tickets für mehrere Tage anbietest. Beide Optionen lassen sich in der ticketbro-App einfach erstellen. Außerdem kannst du flexible Tickets für bestimmte Zeiträume erstellen.</p><p>Überzeuge dich selbst und nimm jetzt Kontakt zu uns auf, damit wir dir alle Möglichkeiten kurz erklären können.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Welche Kosten kommen für die Systemeinrichtung auf mich zu?</button><div class="relative z-[1] max-h-0"><p>Die Antwort ist einfach: KEINE. Es gibt keine zusätzlichen Kosten für die Einrichtung deines Buchungssystems. Wenn Du Hilfe bei der Einrichtung deines Buchungssystems benötigst, zögere nicht, dich an unser Support-Team unter <a href="mailto:help@ticketbro.io">help@ticketbro.io</a> zu wenden. Auch das kostet natürlich nichts extra.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie erhalte ich mein Geld von ticketbro?</button><div class="relative z-[1] max-h-0"><p>Nachdem dein Kunde ein Ticket gekauft hat, wird das Geld direkt auf dein ticketbro-Wallet überwiesen. Du hast also jederzeit die volle Kontrolle und Zugriff auf dein verdientes Geld und kannst jederzeit eine Auszahlung auf dein Bankkonto veranlassen. Es gibt kein Limit für Auszahlungen und ab 5€ kannst du dein Geld auf dein eigenes Bankkonto überweisen.</p><p>Die Überweisung auf dein Bankkonto kann je nach Bank bis zu 2-3 Tage dauern. Heutzutage bieten die meisten Banken jedoch Sofortüberweisungsoptionen an, so dass Sie du dein Geld sofort erhältst. Bitte kläre das individuell mit der jeweiligen Bank ab.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie lange ist die Mindestvertragslaufzeit?</button><div class="relative z-[1] max-h-0"><p>Bei ticketbro gibt es keine Mindestvertragslaufzeit. Du kannst jederzeit dein Buchungssystem deaktivieren oder pausieren.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie viele Administration kann ich im System hinterlegen?</button><div class="relative z-[1] max-h-0"><p>Wenn du ticketbro verwendest, kannst du beliebig viele Administratoren haben. Jeder kann individuelle Zugriffsrechte für Administratoren erhalten. Darüber hinaus kannst du auch nahezu unbegrenzt viele Mitarbeiter hinzufügen, indem du für jeden ein Konto mit der Benutzerrolle "Mitarbeiter" anlegst. Egal wieviele Mitarbeiter dein Buchungssystem benutzen, die Gebühr bleibt immer gleich.</p></div></div></div><div class=" my-3 rounded-[1rem] after:opacity-50 before:opacity-50 "><div class=" from-[#1a2236] to-[#151c31] bg-gradient-to-r border-[1px] border-[rgba(255,255,255,0.1)] overflow-hidden after:z-[0] after:transition-all relative after:duration-500 after:absolute after:top-0 after:left-0 after:w-full after:h-full after:opacity-0 faq-item rounded-[1rem] "><button class="z-[2]">Wie hoch ist die Gebühr für die Nutzung des Systems?</button><div class="relative z-[1] max-h-0"><p>Fairness und Transparenz sind für ticketbro äußerst wichtig. Das spiegelt sich auch im Preissystem wider. Es gibt eine ticketbro-Gebühr von 8%, in der alle Kosten (Buchung, Online-Bezahlung, etc.) enthalten sind. Es gibt keine weiteren versteckten Kosten! Diese Gebühr kann zu 100% an den Kunden weitergegeben oder anteilig verteilt werden. Damit ist es also möglich, dass du ticketbro komplett kostenfrei nutzt. Dein Kunde trägt in diesem Fall die gesamte Gebühr für dich. Probier es aus!</p></div></div></div></div><div class="[&_.button]:text-[0.9rem] mt-8"></div></div></div></section><section class=" !pt-16 overflow-hidden relative z-[2] force-hardware-acceleration !pt-[6rem] after:absolute after:top-0 after:left-0 after:w-full after:h-[25rem] after:select-none after:pointer-events-none after:bg-[linear-gradient(1.67deg,_rgba(255,255,255,0)_1.42%,rgba(255,255,255,0.05)_98.58%)] "><div class="text-center top-text pb-[4rem] [&_.button]:mt-5"><h2><span style="color:rgb(0, 0, 0)">Hast du eine Frage, die noch nicht beantwortet ist?</span></h2><p>Gar kein Problem! Wir kümmern uns höchstpersönlich darum! Schreib uns einfach an <a href="mailto:support@ticketbro.io">help@ticketbro.io</a>.</p><button class=" button button-white undefined " id="cta_initiate-contact-form_de" type="button">Stelle eine Frage</button><div id="ti-90284a09-7ac5-401c-817a-d19511594a1d" class="VideoPopup_videoPopup__jj_6J "></div></div><div class=" !mt-[6rem] wrapper !p-0 relative before:absolute before:bg-[#171e31] before:w-full before:h-full before:top-0 before:left-0 before:rotate-[5deg] before:rounded-3xl before:z-[0] before:border-[1px] before:border-[#333333] before:select-none before:pointer-events-none "><div class=" bg-[var(--blue)] rounded-3xl flex flex-col-reverse lg:flex-row items-center relative !flex-col-reverse !mb-[8rem] "><div class=" p-8 pt-0 lg:p-[6rem] [&_.button]:mt-7 [&>.button]:block sm:[&>.button]:inline-block w-full !pt-0 max-w-[50rem] text-center mx-auto "><h2><span style="color:rgb(0, 0, 0)">Bist du startklar?</span><span style="color:rgb(0, 0, 0)"><br/></span><span style="color:rgb(0, 0, 0)">Dann leg’ doch einfach los!</span></h2><p>Die Einrichtung dauert nur 5 Minuten, und wir versprechen dir, dass du von deinem brandneuen Buchungssystem begeistert sein wirst. Es geht schnell, es ist einfach, und du kannst kostenlos starten!</p><a href="https://accounts.ticketbro.com/?shop=true" class=" button button-white " target="" id="cta_initiate-create-account_de" rel=""><span class="">Kostenlos starten</span></a><span class="w-[0.75em] sm:inline-block"></span><a href="https://open.ticketbro.com/download" class=" button blue-gradient " target="" id="cta_download-link-branch_de" rel=""><span class="">Download</span></a></div><div class="lg:w-[42rem] max-w-full pb-4 lg:pb-0 max-w-[32rem] mx-auto !pb-0 mt-[-5rem]"><img srcSet=" , , , , https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png/m/700x0/filters:quality(90) 700w, https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png/m/600x0/filters:quality(90) 600w, https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png/m/500x0/filters:quality(90) 500w, https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png/m/400x0/filters:quality(90) 400w, https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png/m/300x0/filters:quality(85) 300w " sizes="(min-width: 900px) 800px, 100vw" src="https://a.storyblok.com/f/216013/750x751/25bf929ea2/tickebro-rocket.png" width="750" height="751" alt="" loading="lazy"/></div></div></div></section><section class="bg-[#1e293b] py-7"><div class="wrapper md:flex gap-12 justify-between"><div class="[&_p]:md:my-0 [&_p]:mb-9"><h2><span style="color:rgb(0, 0, 0)">Nichts verpassen.</span></h2><p><span>Werde Mitglied unserer Community und erhalte exklusive Einladungen, Tipps & Tricks und Sonderangebote im ticketbro Newsletter.</span></p></div><div class="relative"><div class=" transition-all duration-500 "><form class="flex align-center bg-[var(--bg)] p-[0.45rem] rounded-[1rem] overflow-hidden"><label class="w-full flex align-center"><input class="w-full pl-3 rounded-[1rem] bg-transparent text-base md:text-[1.3rem] focus:outline-none" type="email" placeholder="Deine E-Mail"/></label><input type="submit" class="button min-w-max mr-5 !py-[0.85rem] !my-0" value="Anmelden"/></form><div class="text-[#94A3B8] md:ml-7 [&_a]:text-white"><p>Mit deiner Anmeldung akzeptierst du die <a class="" target="_self" href="/de/datenschutzerklaerung">Datenschutzbestimmungen</a> von ticketbro. 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type="application/json">{"props":{"pageProps":{"story":{"name":"FAQs","created_at":"2023-04-17T13:49:41.670Z","published_at":"2025-02-18T15:07:21.589Z","updated_at":"2025-02-18T15:07:21.619Z","id":293150863,"uuid":"b069df5d-e417-45d1-8d31-291bd0b920ae","content":{"_uid":"e9f7c765-cda6-438f-9c92-2cf5fbddf496","title":"Alles was du rund um ticketbro wissen musst | Antwort finden","content":[{"faq":[{"tab":"Basics","_uid":"0ce566c3-22be-4e68-a323-5df74f4bf08c","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"In weniger als 5 Minuten kannst du dein eigenes Online-Buchungssystem mithilfe der ticketbro App selbst erstellen. Wenn du Tickets personalisieren möchtest oder besondere Anforderungen hast, kann es etwas länger dauern. Aber keine Sorge, unser Support-Team ist da, um dir jederzeit zu helfen. Du kannst uns gerne per E-Mail unter ","type":"text"},{"text":"help@ticketbro.io","type":"text","marks":[{"type":"link","attrs":{"href":"mailto:help@ticketbro.io","uuid":null,"anchor":null,"target":null,"linktype":"url"}}]},{"text":" kontaktieren.","type":"text"}]}]},"question":"Wie lange dauert die Einrichtung des Systems?","component":"Item: Faq"},{"tab":"Basics","_uid":"70b4c58b-d01c-46f9-b551-e22478f80256","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Du kannst deine Verkaufszahlen einsehen, indem du einfach auf dein Dashboard in der App öffnest. Auf dem Dashboard siehst du ein Widget mit folgenden Statistiken: Gesamteinnahmen, die Gesamtzahl der Bestellungen, die Anzahl der Tickets und vieles mehr.","type":"text"}]}]},"question":"Wie kann ich meine Umsatzzahlen sehen?","component":"Item: Faq"},{"tab":"Kundensupport","_uid":"48266a7e-92a6-402d-b043-ec2cafa7ade4","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Während der regulären Arbeitszeiten (Mo-Fr von 09-18 Uhr) steht dir unser Support-Team gerne zur Verfügung. Selbstverständlich berechnen wir dafür keine zusätzlichen Gebühren. Wir halten unser Wort. Keine versteckten Zusatzkosten!","type":"text"}]}]},"question":"Ist der Kundensupport inklusive?","component":"Item: Faq"},{"tab":"Basics","_uid":"0c1905e0-9cac-4678-b95a-3e5b2652112d","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Du kannst unser Kunde werden, indem du uns via Telefon oder E-Mail kontaktierst. Alternativ klicke einfach auf den \"Kostenlos testen\"-Button in der oberen rechten Ecke.","type":"text"}]}]},"question":"Wie kann ich ein Merchant werden?","component":"Item: Faq"},{"tab":"Basics","_uid":"8c208de1-0efd-42c0-a74d-6a247e4fc1aa","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Mit nur wenigen Klicks kannst du verschiedene Arten von Tickets erstellen. Egal, ob du nur Tageskarten oder Tickets für mehrere Tage anbietest. Beide Optionen lassen sich in der ticketbro-App einfach erstellen. Außerdem kannst du flexible Tickets für bestimmte Zeiträume erstellen.","type":"text"}]},{"type":"paragraph","content":[{"text":"Überzeuge dich selbst und nimm jetzt Kontakt zu uns auf, damit wir dir alle Möglichkeiten kurz erklären können.","type":"text"}]}]},"question":"Kann ich unterschiedliche Tickettypen erstellen?","component":"Item: Faq"},{"tab":"Preise","_uid":"08dfa5e4-28d0-4273-9eeb-3ef3f3db9866","answer":{"type":"doc","content":[{"type":"paragraph","content":[{"text":"Die Antwort ist einfach: KEINE. Es gibt keine zusätzlichen Kosten für die Einrichtung deines Buchungssystems. Wenn Du Hilfe bei der Einrichtung deines Buchungssystems benötigst, zögere nicht, dich an unser Support-Team unter ","type":"text"},{"text":"help@ticketbro.io","type":"text","marks":[{"type":"link","attrs":{"href":"mailto:help@ticketbro.io","uuid":null,"anchor":null,"target":null,"linktype":"url"}}]},{"text":" zu wenden. 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