CINXE.COM

<!doctype html> <html lang="en-US" class="no-js"> <head> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <link rel="profile" href="http://gmpg.org/xfn/11"> <link rel="stylesheet" href="https://use.typekit.net/zkj7maa.css"> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=Mulish:ital,wght@0,400;0,700;1,400;1,700&display=swap" rel="stylesheet"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <link rel="alternate" href="https://enplus-pellets.eu/report-an-issue/" hreflang="en-US" /> <link rel="alternate" href="https://enplus-pellets.eu/language/bg/report-quality-issue-bg/" hreflang="bg" /> <link rel="alternate" href="https://enplus-pellets.eu/language/en-ca/report-quality-issue-ca/" hreflang="en-CA" /> <link rel="alternate" href="https://enplus-pellets.eu/language/cs/report-quality-issue-cz/" hreflang="cs" /> <link rel="alternate" href="https://enplus-pellets.eu/language/es/report-quality-issue-es/" hreflang="es" /> <link rel="alternate" href="https://enplus-pellets.eu/language/fr/signaler-probleme/" hreflang="fr-FR" /> <link rel="alternate" href="https://enplus-pellets.eu/language/it/report-quality-issue-it/" hreflang="it" /> <link rel="alternate" href="https://enplus-pellets.eu/language/lv/report-quality-issue-lv/" hreflang="lv" /> <link rel="alternate" href="https://enplus-pellets.eu/language/lt/report-quality-issue-lt/" hreflang="lt" /> <link rel="alternate" href="https://enplus-pellets.eu/language/de-at/report-quality-issue-at/" hreflang="de-AT" /> <link rel="alternate" href="https://enplus-pellets.eu/language/pt/report-quality-issue-pt/" hreflang="pt" /> <link rel="alternate" href="https://enplus-pellets.eu/language/pl/report-quality-issue-pl/" hreflang="pl" /> <link rel="alternate" href="https://enplus-pellets.eu/language/ch-fr/report-quality-issue-ch-fr/" hreflang="fr-CH" /> <link rel="alternate" href="https://enplus-pellets.eu/language/de-ch/report-quality-issue-ch-de/" hreflang="de-CH" /> <link rel="alternate" href="https://enplus-pellets.eu/language/sv/report-quality-issue-se/" hreflang="sv" /> <link rel="alternate" href="https://enplus-pellets.eu/language/en/report-quality-issue-uk/" hreflang="en-GB" /> <script type="text/javascript">/*<![CDATA[ */ var html = document.getElementsByTagName("html")[0]; html.className = html.className.replace("no-js", "js"); window.onerror=function(e,f){var body = document.getElementsByTagName("body")[0]; body.className = body.className.replace("rt-loading", ""); var e_file = document.createElement("a");e_file.href = f;console.log( e );console.log( e_file.pathname );}/* ]]>*/</script>  <title>Report Quality Issue - Enplus</title> <link rel="canonical" href="https://enplus-pellets.eu/report-an-issue/" /> <meta property="og:locale" content="en_US" /> <meta property="og:locale:alternate" content="bg_BG" /> <meta property="og:locale:alternate" content="en_US" /> <meta property="og:locale:alternate" content="cs_CZ" /> <meta property="og:locale:alternate" content="es_ES" /> <meta property="og:locale:alternate" content="fr_FR" /> <meta property="og:locale:alternate" content="it_IT" /> <meta property="og:locale:alternate" content="lv_LV" /> <meta property="og:locale:alternate" content="lt_LT" /> <meta property="og:locale:alternate" content="de_DE" /> <meta property="og:locale:alternate" content="pt_PT" /> <meta property="og:locale:alternate" content="pl_PL" /> <meta property="og:locale:alternate" content="sv_SE" /> <meta property="og:locale:alternate" content="en_GB" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Report Quality Issue - Enplus" /> <meta property="og:description" content="Send Don鈥檛 forget to visit the page with Frequently Asked Questions. If you don鈥檛 find the answer to your question there, feel free to contact us! Report a quality issue 1. Is this quality complaint related to ENplus庐 pellets?YESNO What quality class are the ENplus庐 certified pellets?* ENplus庐 A1ENplus庐 A2ENplus庐 B How were the pellets […]" /> <meta property="og:url" content="https://enplus-pellets.eu/report-an-issue/" /> <meta property="og:site_name" content="Enplus" /> <meta property="article:modified_time" content="2023-10-05T12:29:25+00:00" /> <meta property="og:image" content="https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png" /> <meta property="og:image:width" content="607" /> <meta property="og:image:height" content="639" /> <meta property="og:image:type" content="image/png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="1 minute" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://enplus-pellets.eu/report-an-issue/","url":"https://enplus-pellets.eu/report-an-issue/","name":"Report Quality Issue - Enplus","isPartOf":{"@id":"https://enplus-pellets.eu/#website"},"primaryImageOfPage":{"@id":"https://enplus-pellets.eu/report-an-issue/#primaryimage"},"image":{"@id":"https://enplus-pellets.eu/report-an-issue/#primaryimage"},"thumbnailUrl":"https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png","datePublished":"2023-06-28T12:10:09+00:00","dateModified":"2023-10-05T12:29:25+00:00","breadcrumb":{"@id":"https://enplus-pellets.eu/report-an-issue/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://enplus-pellets.eu/report-an-issue/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://enplus-pellets.eu/report-an-issue/#primaryimage","url":"https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png","contentUrl":"https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png","width":607,"height":639},{"@type":"BreadcrumbList","@id":"https://enplus-pellets.eu/report-an-issue/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://enplus-pellets.eu/"},{"@type":"ListItem","position":2,"name":"Report Quality Issue"}]},{"@type":"WebSite","@id":"https://enplus-pellets.eu/#website","url":"https://enplus-pellets.eu/","name":"Enplus","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://enplus-pellets.eu/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}</script>  <link rel='dns-prefetch' href='//fonts.googleapis.com' /> <link rel='dns-prefetch' href='//www.googletagmanager.com' /> <link rel="alternate" type="application/rss+xml" title="Enplus » Feed" href="https://enplus-pellets.eu/feed/" /> <link rel="alternate" type="application/rss+xml" title="Enplus » Comments Feed" href="https://enplus-pellets.eu/comments/feed/" /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/enplus-pellets.eu\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.7.2"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <link rel='stylesheet' id='tsvg-block-css-css' href='https://enplus-pellets.eu/wp-content/plugins/gallery-videos-orig/admin/css/tsvg-block.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='naturalife-style-all-css' href='https://enplus-pellets.eu/wp-content/themes/naturalife/css/app-min.css?ver=1.9.13' type='text/css' media='all' /> <link rel='stylesheet' id='fontello-css' href='https://enplus-pellets.eu/wp-content/themes/naturalife/css/fontello/css/fontello.css?ver=1.9.13' type='text/css' media='all' /> <link rel='stylesheet' id='naturalife-theme-style-css' href='https://enplus-pellets.eu/wp-content/themes/naturalife-child/style.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='naturalife-dynamic-css' href='https://enplus-pellets.eu/wp-content/uploads/naturalife/dynamic-style.css?ver=250214094249' type='text/css' media='all' /> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='embedpress_blocks-cgb-style-css-css' href='https://enplus-pellets.eu/wp-content/plugins/embedpress/Gutenberg/dist/blocks.style.build.css?ver=1716967417' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='contact-form-7-css' href='https://enplus-pellets.eu/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=6.0.4' type='text/css' media='all' /> <link rel='stylesheet' id='embedpress-css' href='https://enplus-pellets.eu/wp-content/plugins/embedpress/assets/css/embedpress.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='enplus_conformity-css' href='https://enplus-pellets.eu/wp-content/plugins/enplus_conformity/css/enplus_conformity.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='enplus_quick_search-css' href='https://enplus-pellets.eu/wp-content/plugins/enplus_search/css/search.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='enplus_quick_search_mobile-css' href='https://enplus-pellets.eu/wp-content/plugins/enplus_search_mobile/css/search.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='events-manager-css' href='https://enplus-pellets.eu/wp-content/plugins/events-manager/includes/css/events-manager.min.css?ver=6.4.6.4' type='text/css' media='all' /> <style id='events-manager-inline-css' type='text/css'> body .em { --font-family : inherit; --font-weight : inherit; --font-size : 1em; --line-height : inherit; } </style> <link rel='stylesheet' id='tsvg-fonts-css' href='https://enplus-pellets.eu/wp-content/plugins/gallery-videos-orig/public/css/tsvg-fonts.css?ver=2.1.7' type='text/css' media='all' /> <link rel='stylesheet' id='bwg_fonts-css' href='https://enplus-pellets.eu/wp-content/plugins/photo-gallery/css/bwg-fonts/fonts.css?ver=0.0.1' type='text/css' media='all' /> <link rel='stylesheet' id='sumoselect-css' href='https://enplus-pellets.eu/wp-content/plugins/photo-gallery/css/sumoselect.min.css?ver=3.4.6' type='text/css' media='all' /> <link rel='stylesheet' id='mCustomScrollbar-css' href='https://enplus-pellets.eu/wp-content/plugins/photo-gallery/css/jquery.mCustomScrollbar.min.css?ver=3.1.5' type='text/css' media='all' /> <link rel='stylesheet' id='bwg_googlefonts-css' href='https://fonts.googleapis.com/css?family=Ubuntu&subset=greek,latin,greek-ext,vietnamese,cyrillic-ext,latin-ext,cyrillic' type='text/css' media='all' /> <link rel='stylesheet' id='bwg_frontend-css' href='https://enplus-pellets.eu/wp-content/plugins/photo-gallery/css/styles.min.css?ver=1.8.34' type='text/css' media='all' /> <link rel='stylesheet' id='widgetopts-styles-css' href='https://enplus-pellets.eu/wp-content/plugins/widget-options/assets/css/widget-options.css?ver=4.1.1' type='text/css' media='all' /> <link rel='stylesheet' id='cmplz-general-css' href='https://enplus-pellets.eu/wp-content/plugins/complianz-gdpr/assets/css/cookieblocker.min.css?ver=1740996122' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-icons-css' href='https://enplus-pellets.eu/wp-content/plugins/elementor/assets/lib/eicons/css/elementor-icons.min.css?ver=5.27.0' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-frontend-css' href='https://enplus-pellets.eu/wp-content/plugins/elementor/assets/css/frontend-lite.min.css?ver=3.19.2' type='text/css' media='all' /> <link rel='stylesheet' id='swiper-css' href='https://enplus-pellets.eu/wp-content/plugins/elementor/assets/lib/swiper/v8/css/swiper.min.css?ver=8.4.5' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-7-css' href='https://enplus-pellets.eu/wp-content/uploads/elementor/css/post-7.css?ver=1743424819' type='text/css' media='all' /> <link rel='stylesheet' id='embedpress-elementor-css-css' href='https://enplus-pellets.eu/wp-content/plugins/embedpress/assets/css/embedpress-elementor.css?ver=4.0.1' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-pro-css' href='https://enplus-pellets.eu/wp-content/plugins/elementor-pro/assets/css/frontend-lite.min.css?ver=3.16.2' type='text/css' media='all' /> <link rel='stylesheet' id='elementor-post-7688-css' href='https://enplus-pellets.eu/wp-content/uploads/elementor/css/post-7688.css?ver=1743433573' type='text/css' media='all' /> <link rel='stylesheet' id='dashicons-css' href='https://enplus-pellets.eu/wp-includes/css/dashicons.min.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='cf7cf-style-css' href='https://enplus-pellets.eu/wp-content/plugins/cf7-conditional-fields/style.css?ver=2.4.7' type='text/css' media='all' /> <link rel='stylesheet' id='naturalife-google-fonts-css' href='//fonts.googleapis.com/css?family=Rubik%3Aregular%7CRoboto%3A300%2C500%2C300i%7CSofia%3Aregular&subset=latin&ver=1.0.0' type='text/css' media='all' /> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/google-analytics-for-wordpress/assets/js/frontend-gtag.min.js?ver=9.4.1" id="monsterinsights-frontend-script-js" async="async" data-wp-strategy="async"></script> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript" id='monsterinsights-frontend-script-js-extra'>/* <![CDATA[ */ var monsterinsights_frontend = {"js_events_tracking":"true","download_extensions":"doc,pdf,ppt,zip,xls,docx,pptx,xlsx","inbound_paths":"[]","home_url":"https:\/\/enplus-pellets.eu","hash_tracking":"false","v4_id":"G-W5XKP9TZYW"};/* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/core.min.js?ver=1.13.3" id="jquery-ui-core-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/mouse.min.js?ver=1.13.3" id="jquery-ui-mouse-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/sortable.min.js?ver=1.13.3" id="jquery-ui-sortable-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/datepicker.min.js?ver=1.13.3" id="jquery-ui-datepicker-js"></script> <script type="text/javascript" id="jquery-ui-datepicker-js-after"> /* <![CDATA[ */ jQuery(function(jQuery){jQuery.datepicker.setDefaults({"closeText":"Close","currentText":"Today","monthNames":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthNamesShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"nextText":"Next","prevText":"Previous","dayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"dayNamesShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"dayNamesMin":["S","M","T","W","T","F","S"],"dateFormat":"MM d, yy","firstDay":1,"isRTL":false});}); /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/resizable.min.js?ver=1.13.3" id="jquery-ui-resizable-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/draggable.min.js?ver=1.13.3" id="jquery-ui-draggable-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/controlgroup.min.js?ver=1.13.3" id="jquery-ui-controlgroup-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/checkboxradio.min.js?ver=1.13.3" id="jquery-ui-checkboxradio-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/button.min.js?ver=1.13.3" id="jquery-ui-button-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/jquery/ui/dialog.min.js?ver=1.13.3" id="jquery-ui-dialog-js"></script> <script type="text/javascript" id="events-manager-js-extra"> /* <![CDATA[ */ var EM = {"ajaxurl":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php","locationajaxurl":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php?action=locations_search","firstDay":"1","locale":"en","dateFormat":"yy-mm-dd","ui_css":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/events-manager\/includes\/css\/jquery-ui\/build.min.css","show24hours":"0","is_ssl":"1","autocomplete_limit":"10","calendar":{"breakpoints":{"small":560,"medium":908,"large":false}},"phone":"","datepicker":{"format":"Y-m-d"},"search":{"breakpoints":{"small":650,"medium":850,"full":false}},"url":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/events-manager","bookingInProgress":"Please wait while the booking is being submitted.","tickets_save":"Save Ticket","bookingajaxurl":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php","bookings_export_save":"Export Bookings","bookings_settings_save":"Save Settings","booking_delete":"Are you sure you want to delete?","booking_offset":"30","bookings":{"submit_button":{"text":{"default":"Submit Booking","free":"Submit Booking","payment":"Submit Booking","processing":"Processing ..."}},"update_listener":""},"bb_full":"Sold Out","bb_book":"Book Now","bb_booking":"Booking...","bb_booked":"Booking Submitted","bb_error":"Booking Error. Try again?","bb_cancel":"Cancel","bb_canceling":"Canceling...","bb_cancelled":"Cancelled","bb_cancel_error":"Cancellation Error. Try again?","txt_search":"Search","txt_searching":"Searching...","txt_loading":"Loading...","event_detach_warning":"Are you sure you want to detach this event? By doing so, this event will be independent of the recurring set of events.","delete_recurrence_warning":"Are you sure you want to delete all recurrences of this event? All events will be moved to trash.","disable_bookings_warning":"Are you sure you want to disable bookings? If you do this and save, you will lose all previous bookings. If you wish to prevent further bookings, reduce the number of spaces available to the amount of bookings you currently have","booking_warning_cancel":"Are you sure you want to cancel your booking?"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/events-manager/includes/js/events-manager.min.js?ver=6.4.6.4" id="events-manager-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/photo-gallery/js/jquery.sumoselect.min.js?ver=3.4.6" id="sumoselect-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/photo-gallery/js/tocca.min.js?ver=2.0.9" id="bwg_mobile-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/photo-gallery/js/jquery.mCustomScrollbar.concat.min.js?ver=3.1.5" id="mCustomScrollbar-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/photo-gallery/js/jquery.fullscreen.min.js?ver=0.6.0" id="jquery-fullscreen-js"></script> <script type="text/javascript" id="bwg_frontend-js-extra"> /* <![CDATA[ */ var bwg_objectsL10n = {"bwg_field_required":"field is required.","bwg_mail_validation":"This is not a valid email address.","bwg_search_result":"There are no images matching your search.","bwg_select_tag":"Select Tag","bwg_order_by":"Order By","bwg_search":"Search","bwg_show_ecommerce":"Show Ecommerce","bwg_hide_ecommerce":"Hide Ecommerce","bwg_show_comments":"Show Comments","bwg_hide_comments":"Hide Comments","bwg_restore":"Restore","bwg_maximize":"Maximize","bwg_fullscreen":"Fullscreen","bwg_exit_fullscreen":"Exit Fullscreen","bwg_search_tag":"SEARCH...","bwg_tag_no_match":"No tags found","bwg_all_tags_selected":"All tags selected","bwg_tags_selected":"tags selected","play":"Play","pause":"Pause","is_pro":"","bwg_play":"Play","bwg_pause":"Pause","bwg_hide_info":"Hide info","bwg_show_info":"Show info","bwg_hide_rating":"Hide rating","bwg_show_rating":"Show rating","ok":"Ok","cancel":"Cancel","select_all":"Select all","lazy_load":"0","lazy_loader":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/photo-gallery\/images\/ajax_loader.png","front_ajax":"0","bwg_tag_see_all":"see all tags","bwg_tag_see_less":"see less tags"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/photo-gallery/js/scripts.min.js?ver=1.8.34" id="bwg_frontend-js"></script> <link rel="https://api.w.org/" href="https://enplus-pellets.eu/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://enplus-pellets.eu/wp-json/wp/v2/pages/7688" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://enplus-pellets.eu/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.7.2" /> <link rel='shortlink' href='https://enplus-pellets.eu/?p=7688' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://enplus-pellets.eu/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fenplus-pellets.eu%2Freport-an-issue%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://enplus-pellets.eu/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fenplus-pellets.eu%2Freport-an-issue%2F&format=xml" /> <meta name="cdp-version" content="1.4.6" /><meta name="generator" content="Site Kit by Google 1.147.0" /> <style>.cmplz-hidden { display: none !important; }</style><meta name="generator" content="Powered by NaturaLife Health & Organic WordPress Theme CT:1 TV:1.9.13 PV:1.9.13" /> <meta name="generator" content="Elementor 3.19.2; features: e_optimized_assets_loading, e_optimized_css_loading, additional_custom_breakpoints, block_editor_assets_optimize, e_image_loading_optimization; settings: css_print_method-external, google_font-enabled, font_display-swap"> <meta name="generator" content="Powered by Slider Revolution 6.6.14 - responsive, Mobile-Friendly Slider Plugin for WordPress with comfortable drag and drop interface." /> <link rel="icon" href="https://enplus-pellets.eu/wp-content/uploads/2023/06/favico.png" sizes="32x32" /> <link rel="icon" href="https://enplus-pellets.eu/wp-content/uploads/2023/06/favico.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://enplus-pellets.eu/wp-content/uploads/2023/06/favico.png" /> <meta name="msapplication-TileImage" content="https://enplus-pellets.eu/wp-content/uploads/2023/06/favico.png" /> <script>function setREVStartSize(e){ //window.requestAnimationFrame(function() { window.RSIW = window.RSIW===undefined ? window.innerWidth : window.RSIW; window.RSIH = window.RSIH===undefined ? window.innerHeight : window.RSIH; try { var pw = document.getElementById(e.c).parentNode.offsetWidth, newh; pw = pw===0 || isNaN(pw) || (e.l=="fullwidth" || e.layout=="fullwidth") ? window.RSIW : pw; e.tabw = e.tabw===undefined ? 0 : parseInt(e.tabw); e.thumbw = e.thumbw===undefined ? 0 : parseInt(e.thumbw); e.tabh = e.tabh===undefined ? 0 : parseInt(e.tabh); e.thumbh = e.thumbh===undefined ? 0 : parseInt(e.thumbh); e.tabhide = e.tabhide===undefined ? 0 : parseInt(e.tabhide); e.thumbhide = e.thumbhide===undefined ? 0 : parseInt(e.thumbhide); e.mh = e.mh===undefined || e.mh=="" || e.mh==="auto" ? 0 : parseInt(e.mh,0); if(e.layout==="fullscreen" || e.l==="fullscreen") newh = Math.max(e.mh,window.RSIH); else{ e.gw = Array.isArray(e.gw) ? e.gw : [e.gw]; for (var i in e.rl) if (e.gw[i]===undefined || e.gw[i]===0) e.gw[i] = e.gw[i-1]; e.gh = e.el===undefined || e.el==="" || (Array.isArray(e.el) && e.el.length==0)? e.gh : e.el; e.gh = Array.isArray(e.gh) ? e.gh : [e.gh]; for (var i in e.rl) if (e.gh[i]===undefined || e.gh[i]===0) e.gh[i] = e.gh[i-1]; var nl = new Array(e.rl.length), ix = 0, sl; e.tabw = e.tabhide>=pw ? 0 : e.tabw; e.thumbw = e.thumbhide>=pw ? 0 : e.thumbw; e.tabh = e.tabhide>=pw ? 0 : e.tabh; e.thumbh = e.thumbhide>=pw ? 0 : e.thumbh; for (var i in e.rl) nl[i] = e.rl[i]<window.RSIW ? 0 : e.rl[i]; sl = nl[0]; for (var i in nl) if (sl>nl[i] && nl[i]>0) { sl = nl[i]; ix=i;} var m = pw>(e.gw[ix]+e.tabw+e.thumbw) ? 1 : (pw-(e.tabw+e.thumbw)) / (e.gw[ix]); newh = (e.gh[ix] * m) + (e.tabh + e.thumbh); } var el = document.getElementById(e.c); if (el!==null && el) el.style.height = newh+"px"; el = document.getElementById(e.c+"_wrapper"); if (el!==null && el) { el.style.height = newh+"px"; el.style.display = "block"; } } catch(e){ console.log("Failure at Presize of Slider:" + e) } //}); };</script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-W5XKP9TZYW"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); // Extract the language code from the URL const urlPathSegments = window.location.pathname.split('/'); const langCode = urlPathSegments[2]; // This grabs the language code based on your URL structure // Send the page view with the custom dimension for site language gtag('config', 'G-W5XKP9TZYW', { 'custom_map': {'dimension1': 'page_title'}, // Replace 'dimension1' with your actual dimension index 'page_title': langCode // This sets the custom dimension value to the extracted language code }); </script> </head> <body class="page-template-default page page-id-7688 locale-en-us header-style-1 header-sidepanel header-sidepanel-mobile naturalife-fullwidth-header-width naturalife-default-sticky-header-width naturalife-default-footer-width sticky-mobile-header polylang elementor-default elementor-kit-7 elementor-page elementor-page-7688">  <div id="container"> <div class="naturalife-top-bar"> <div class="top-bar-inner d-flex align-items-center fullwidth"> <div class="top-bar-left d-flex align-items-center"> </div> <div class="top-bar-right d-flex align-items-center"> <div id="custom_html-9" class="widget_text topbar-widget widget widget_custom_html"><div class="textwidget custom-html-widget">  <input class="quick_search" type="text" id="quick-search-term" placeholder="Quick company search" /> </div></div><div id="polylang-3" class="topbar-widget widget widget_polylang"><label class="screen-reader-text" for="lang_choice_polylang-3">Choose a language</label><select name="lang_choice_polylang-3" id="lang_choice_polylang-3"> <option value="en-us" selected='selected'>International</option> <option value="bg">袘褗谢谐邪褉懈褟</option> <option value="en-ca">Canada</option> <option value="cs">膶esk谩 Republika</option> <option value="es">Espa帽a</option> <option value="fr">France</option> <option value="it">Italia</option> <option value="lv">Latvija</option> <option value="lt">Lietuva</option> <option value="de-at">脰sterreich</option> <option value="pt">Portugal</option> <option value="pl">Polska</option> <option value="ch-fr">Suisse</option> <option value="de-ch">Schweiz</option> <option value="sv">Svenska</option> <option value="de">Deutschland</option> <option value="en">United Kingdom</option> </select> <script type="text/javascript"> //<![CDATA[ var urls_polylang3 = {"en-us":"https:\/\/enplus-pellets.eu\/report-an-issue\/","bg":"https:\/\/enplus-pellets.eu\/language\/bg\/report-quality-issue-bg\/","en-ca":"https:\/\/enplus-pellets.eu\/language\/en-ca\/report-quality-issue-ca\/","cs":"https:\/\/enplus-pellets.eu\/language\/cs\/report-quality-issue-cz\/","es":"https:\/\/enplus-pellets.eu\/language\/es\/report-quality-issue-es\/","fr":"https:\/\/enplus-pellets.eu\/language\/fr\/signaler-probleme\/","it":"https:\/\/enplus-pellets.eu\/language\/it\/report-quality-issue-it\/","lv":"https:\/\/enplus-pellets.eu\/language\/lv\/report-quality-issue-lv\/","lt":"https:\/\/enplus-pellets.eu\/language\/lt\/report-quality-issue-lt\/","de-at":"https:\/\/enplus-pellets.eu\/language\/de-at\/report-quality-issue-at\/","pt":"https:\/\/enplus-pellets.eu\/language\/pt\/report-quality-issue-pt\/","pl":"https:\/\/enplus-pellets.eu\/language\/pl\/report-quality-issue-pl\/","ch-fr":"https:\/\/enplus-pellets.eu\/language\/ch-fr\/report-quality-issue-ch-fr\/","de-ch":"https:\/\/enplus-pellets.eu\/language\/de-ch\/report-quality-issue-ch-de\/","sv":"https:\/\/enplus-pellets.eu\/language\/sv\/report-quality-issue-se\/","de":"https:\/\/enplus-pellets.eu\/language\/de\/home-deutsch\/","en":"https:\/\/enplus-pellets.eu\/language\/en\/report-quality-issue-uk\/"}; document.getElementById( "lang_choice_polylang-3" ).onchange = function() { location.href = urls_polylang3[this.value]; } //]]> </script></div><div id="custom_html-3" class="widget_text topbar-widget widget widget_custom_html"><div class="textwidget custom-html-widget"><a href="/contact" class="contact"><span class="inner-contact">CONTACT US</span></a><a href="/certified" class="certified"><span class="inner-certified">GET CERTIFIED</span></a></div></div> </div> </div> </div> <header class="top-header" data-color="dark"> <div class="main-header-holder naturalife-dark-header dynamic-skin"> <div class="header-elements"> <div class="header-row first"> <div class="header-col left"> <div id="logo" class="site-logo"> <a href="https://enplus-pellets.eu/" title="Enplus"><img width="94" height="94" src="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png" alt="Enplus" class="dark-logo logo-image" style="--initial-height:94px" srcset="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png 1.3x" /><img width="94" height="94" src="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png" alt="Enplus" class="light-logo logo-image" style="--initial-height:94px" srcset="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png 1.3x" /></a> </div> <nav class="main-menu-wrapper"><ul class="main-menu"><li id='menu-item-25451' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/history/"><span>About</span></a> <ul class="sub-menu"> <li id='menu-item-25452' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/history/"><i class="icon-attention-circled"></i>History</a> </li> <li id='menu-item-25453' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/quality_scheme/"><i class="icon-star"></i>A Quality Scheme</a> </li> <li id='menu-item-25454' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/management/"><i class="icon-05_user"></i>Management</a> </li> </ul> </li> <li id='menu-item-25455' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/producer/"><span>Certification</span></a> <ul class="sub-menu"> <li id='menu-item-25456' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/producer/"><i class="icon-41_farmer"></i>Producer</a> </li> <li id='menu-item-25457' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/trader/"><i class="icon-29_cart"></i>Trader</a> </li> <li id='menu-item-25458' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/service-provider/"><i class="icon-54_delivery"></i>Service provider</a> </li> </ul> </li> <li id='menu-item-25459' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/conformity_assessment_bodies/"><span>Key Contacts</span></a> <ul class="sub-menu"> <li id='menu-item-25460' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/conformity_assessment_bodies/"><i class="icon-search"></i>Conformity Assessment Bodies</a> </li> <li id='menu-item-25461' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/national-partners/"><i class="icon-globe"></i>National Partners</a> </li> </ul> </li> <li id='menu-item-25462' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/technical-documentation/"><span>Resources</span></a> <ul class="sub-menu"> <li id='menu-item-25463' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/technical-documentation/"><i class="icon-attention"></i>Technical documentation</a> </li> <li id='menu-item-25464' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/promotional-material/"><i class="icon-rocket"></i>Promotional material</a> </li> <li id='menu-item-25465' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/faq/"><i class="icon-32_support"></i>FAQ</a> </li> </ul> </li> <li id='menu-item-25466' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/news/"><span>News</span></a> <ul class="sub-menu"> <li id='menu-item-25467' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/news/"><i class="icon-megaphone-1"></i>Latest News</a> </li> <li id='menu-item-25468' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/events/"><i class="icon-calendar"></i>Upcoming & previous events</a> </li> </ul> </li> <li id='menu-item-25471' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/trademark-protection/"><span>Trademark protection</span></a> </li> <li id='menu-item-25469' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/consumers/"><span>Consumers</span></a> </li> </ul></nav> </div> <div class="header-col right"> <div id="social_media_icons-5" class="header-widget widget widget_social_media_icons"><div class="naturalife-social-media-widget"> <ul class="social_media inline-list"><li class="android"><a class="ui-icon-android" target="_blank" href="https://play.google.com/store/apps/details?id=com.therightclick.enplus" title="Android" rel="nofollow"><span>Android</span></a></li><li class="facebook"><a class="ui-icon-facebook" target="_blank" href="https://www.facebook.com/enpluscertification" title="Facebook" rel="nofollow"><span>Facebook</span></a></li><li class="linkedin"><a class="ui-icon-linkedin" target="_blank" href="https://www.linkedin.com/company/enplus-pellets/" title="Linkedin" rel="nofollow"><span>LinkedIn</span></a></li><li class="youtube-play"><a class="ui-icon-youtube-play" target="_blank" href="https://www.youtube.com/channel/UC_RfxSpZ8mW89Yfndev_56w" title="YouTube" rel="nofollow"><span>YouTube</span></a></li></ul></div> </div> </div> </div> </div> </div> </header><header class="mobile-header"> <div class="mobile-header-holder"> <div class="header-elements"> <div class="header-row naturalife-dark-header"> <div class="header-col left"> <div id="mobile-logo" class="mobile-logo-holder"> <a href="https://enplus-pellets.eu/" title="Enplus"><img width="94" height="94" src="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png" alt="Enplus" class="mobile-logo" style="--initial-height:94px" srcset="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png 1.3x" /></a> </div> </div> <div class="header-col right"> <div class="header-tools"> <ul> <li class="naturalife-sidepanel-button-holder"><a href="#" class="naturalife-sidepanel-button"><span></span><span></span><span></span></a></li> </ul> </div> </div> </div> </div> </div> </header>  <div class="overlay"></div> <div class="slider"> <span class="ui-icon-exit close-slider"></span> <div class="results-content"> </div> </div> <div id="main-content"> <div class="content-row row sub-page-header fullwidth style-2" style="background-image: url(https://enplus-pellets.eu/wp-content/uploads/2023/06/header_certifs.jpg);background-repeat: no-repeat;background-size: cover;background-attachment: scroll;background-position: center center;background-color: #EE7203;"> <div class="content-row-wrapper fullwidth"><div class="col col-sm-12"></div></div> </div> <div id="main-content-row" class="content-row default-style main-content-row fullwidth"> <div class="content-row-wrapper row default"> <main class="col col-lg-9 col-12 content left-sidebar"> <div class="column-inner"> <div class="entry-thumbnail"> <img width="607" height="639" src="https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="" decoding="async" srcset="https://enplus-pellets.eu/wp-content/uploads/2023/06/map.png 607w, https://enplus-pellets.eu/wp-content/uploads/2023/06/map-285x300.png 285w, https://enplus-pellets.eu/wp-content/uploads/2023/06/map-303x319.png 303w, https://enplus-pellets.eu/wp-content/uploads/2023/06/map-600x632.png 600w, https://enplus-pellets.eu/wp-content/uploads/2023/06/map-393x414.png 393w, https://enplus-pellets.eu/wp-content/uploads/2023/06/map-290x305.png 290w" sizes="(max-width: 607px) 100vw, 607px" /> </div> <div data-elementor-type="wp-post" data-elementor-id="7688" class="elementor elementor-7688" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-327d973 elementor-section-boxed elementor-section-height-default elementor-section-height-default default-style" data-id="327d973" data-element_type="section" data-settings="{"rt_color_sets":"default-style"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a6356cd" data-id="2a6356cd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-70310ae2 elementor-widget elementor-widget-rt-heading" data-id="70310ae2" data-element_type="widget" data-widget_type="rt-heading.default"> <div class="elementor-widget-container"> <div class="rt-heading-wrapper style-2 text-left"> <H4 class=" rt-heading style-2" >Send<svg width="95" height="10" viewBox="0 0 95 10" xmlns="http://www.w3.org/2000/svg"><path d="M1 8l11.54-6 11.538 6 11.54-6 11.538 6 11.538-6 11.54 6L81.77 2 94 8" stroke-width="3" stroke="#6CC139" fill="none" fill-rule="evenodd"/></svg></H4> </div> </div> </div> <div class="elementor-element elementor-element-1467535e elementor-widget elementor-widget-text-editor" data-id="1467535e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.19.0 - 07-02-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> Don鈥檛 forget to visit the page with <a href="/faq">Frequently Asked Questions.</a> If you don鈥檛 find the answer to your question there, feel free to contact us! </div> </div> <div class="elementor-element elementor-element-1c399dba elementor-widget elementor-widget-rt-contact-form-7" data-id="1c399dba" data-element_type="widget" data-widget_type="rt-contact-form-7.default"> <div class="elementor-widget-container"> <div class="wpcf7 no-js" id="wpcf7-f8554-p7688-o1" lang="en-US" dir="ltr" data-wpcf7-id="8554"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/report-an-issue/#wpcf7-f8554-p7688-o1" method="post" class="wpcf7-form init" aria-label="Contact form" enctype="multipart/form-data" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="8554" /> <input type="hidden" name="_wpcf7_version" value="6.0.4" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f8554-p7688-o1" /> <input type="hidden" name="_wpcf7_container_post" value="7688" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7cf_hidden_group_fields" value="[]" /> <input type="hidden" name="_wpcf7cf_hidden_groups" value="[]" /> <input type="hidden" name="_wpcf7cf_visible_groups" value="[]" /> <input type="hidden" name="_wpcf7cf_repeaters" value="[]" /> <input type="hidden" name="_wpcf7cf_steps" value="{}" /> <input type="hidden" name="_wpcf7cf_options" value="{"form_id":8554,"conditions":[{"then_field":"related_yes","and_rules":[{"if_field":"complaint","operator":"equals","if_value":"YES"}]},{"then_field":"addressed_yes","and_rules":[{"if_field":"addressed","operator":"equals","if_value":"YES"}]},{"then_field":"addressed_no","and_rules":[{"if_field":"addressed","operator":"equals","if_value":"NO"}]},{"then_field":"related_no","and_rules":[{"if_field":"complaint","operator":"equals","if_value":"NO"}]}],"settings":{"animation":"yes","animation_intime":200,"animation_outtime":200,"conditions_ui":"normal","notice_dismissed":false,"notice_dismissed_rollback-cf7-5.8.3":true}}" /> <input type="hidden" name="_wpcf7_lang" value="en-us" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /> </div> <h2>Report a quality issue </h2> <div class="rt_form fraud-form"> <div class="row"> <div class="col col-12 form-input"> <p><label class="font-weight-bold mb-1 mt-3">1. Is this quality complaint related to ENplus庐 pellets?</label><span class="wpcf7-form-control-wrap" data-name="complaint"><span class="wpcf7-form-control wpcf7-radio"><span class="wpcf7-list-item first"><label><input type="radio" name="complaint" value="YES" /><span class="wpcf7-list-item-label">YES</span></label></span><span class="wpcf7-list-item last"><label><input type="radio" name="complaint" value="NO" /><span class="wpcf7-list-item-label">NO</span></label></span></span></span> </p> </div> </div> <div data-id="related_yes" data-orig_data_id="related_yes" data-class="wpcf7cf_group"> <div class="row"> <div class="col col-12 form-input"> <p><label class="font-weight-bold mb-1 mt-3"> What quality class are the ENplus庐 certified pellets?* </label><span class="wpcf7-form-control-wrap" data-name="class"><span class="wpcf7-form-control wpcf7-radio"><span class="wpcf7-list-item first"><label><input type="radio" name="class" value="ENplus庐 A1" /><span class="wpcf7-list-item-label">ENplus庐 A1</span></label></span><span class="wpcf7-list-item"><label><input type="radio" name="class" value="ENplus庐 A2" /><span class="wpcf7-list-item-label">ENplus庐 A2</span></label></span><span class="wpcf7-list-item last"><label><input type="radio" name="class" value="ENplus庐 B" /><span class="wpcf7-list-item-label">ENplus庐 B</span></label></span></span></span> </p> <p><label class="font-weight-bold mb-1 mt-3">How were the pellets delivered?</label><span class="wpcf7-form-control-wrap" data-name="delivered"><span class="wpcf7-form-control wpcf7-radio"><span class="wpcf7-list-item first"><label><input type="radio" name="delivered" value="Bagged" /><span class="wpcf7-list-item-label">Bagged</span></label></span><span class="wpcf7-list-item"><label><input type="radio" name="delivered" value="Bulk" /><span class="wpcf7-list-item-label">Bulk</span></label></span><span class="wpcf7-list-item last"><label><input type="radio" name="delivered" value="Big bag" /><span class="wpcf7-list-item-label">Big bag</span></label></span></span></span> </p> <p><label class="font-weight-bold mb-1 mt-3">Please upload the proof of your purchase (invoices, delivery notes...)</label><br /> <span class="wpcf7-form-control-wrap" data-name="file-691"><input size="40" class="wpcf7-form-control wpcf7-file" accept=".doc,.docx,.pdf,.png,.jpg,.jpeg" aria-invalid="false" type="file" name="file-691" /></span> </p> <p><label class="font-weight-bold mb-1 mt-3">2. Have you addressed an official complaint to the supplier of the ENplus庐 certified pellets?</label><span class="wpcf7-form-control-wrap" data-name="addressed"><span class="wpcf7-form-control wpcf7-radio"><span class="wpcf7-list-item first"><label><input type="radio" name="addressed" value="YES" /><span class="wpcf7-list-item-label">YES</span></label></span><span class="wpcf7-list-item last"><label><input type="radio" name="addressed" value="NO" /><span class="wpcf7-list-item-label">NO</span></label></span></span></span> </p> </div> </div> <div data-id="addressed_yes" data-orig_data_id="addressed_yes" data-class="wpcf7cf_group"> <div class="row"> <div class="col col-12 form-input"> <p><label class="font-weight-bold mb-1 mt-3">Please upload your letter to the pellet supplier whom you have contacted</label><br /> <span class="wpcf7-form-control-wrap" data-name="file-letter"><input size="40" class="wpcf7-form-control wpcf7-file wpcf7-validates-as-required" accept=".doc,.docx,.pdf,.png,.jpg,.jpeg" aria-required="true" aria-invalid="false" type="file" name="file-letter" /></span> </p> <p><label class="font-weight-bold mb-1 mt-3">Pellet Supplier Details</label><span class="wpcf7-form-control-wrap" data-name="company-id"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="Company ENplus ID (i.e. XY 000)" value="" type="text" name="company-id" /></span> </p> <p><span class="wpcf7-form-control-wrap" data-name="company-name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="Company Name" value="" type="text" name="company-name" /></span> </p> <p><span class="wpcf7-form-control-wrap" data-name="contact-person"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="Name of your contact person" value="" type="text" name="contact-person" /></span> </p> <p><label class="font-weight-bold mb-1 mt-3">3. What issue(s) are you facing with the purchased ENplus庐 pellets?</label><span class="wpcf7-form-control-wrap" data-name="checkbox-issuses"><span class="wpcf7-form-control wpcf7-checkbox block"><span class="wpcf7-list-item first"><label><input type="checkbox" name="checkbox-issuses[]" value="Mechanical Durability" /><span class="wpcf7-list-item-label">Mechanical Durability</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Bulk Density" /><span class="wpcf7-list-item-label">Bulk Density</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Length / Diameter" /><span class="wpcf7-list-item-label">Length / Diameter</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Fines content" /><span class="wpcf7-list-item-label">Fines content</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Ash content / Ash Deformation Temperature" /><span class="wpcf7-list-item-label">Ash content / Ash Deformation Temperature</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Moisture content" /><span class="wpcf7-list-item-label">Moisture content</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Low Heating Value (LHV) / Net Calorific Value" /><span class="wpcf7-list-item-label">Low Heating Value (LHV) / Net Calorific Value</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Nitrogen, Sulfur, or Chlorine content" /><span class="wpcf7-list-item-label">Nitrogen, Sulfur, or Chlorine content</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Arsenic, Cadmium, Chromium, Copper, Lead, Mercury, Nickel, or Zinc content" /><span class="wpcf7-list-item-label">Arsenic, Cadmium, Chromium, Copper, Lead, Mercury, Nickel, or Zinc content</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Contamination of pellets (waste wood, agricultural biomass, foreign objects such as chips, plastics, stones or metal pieces...)" /><span class="wpcf7-list-item-label">Contamination of pellets (waste wood, agricultural biomass, foreign objects such as chips, plastics, stones or metal pieces...)</span></label></span><span class="wpcf7-list-item"><label><input type="checkbox" name="checkbox-issuses[]" value="Packaging or delivery issues (wrong quantity, broken bags...)" /><span class="wpcf7-list-item-label">Packaging or delivery issues (wrong quantity, broken bags...)</span></label></span><span class="wpcf7-list-item last"><label><input type="checkbox" name="checkbox-issuses[]" value="Combustion issue (slagging, fouling, corrosion, slow ignition, heavy smoke...)" /><span class="wpcf7-list-item-label">Combustion issue (slagging, fouling, corrosion, slow ignition, heavy smoke...)</span></label></span></span></span><br /> <label class="font-weight-bold mb-1 mt-3">Please upload any proof you have regarding the issues you previously selected. </label><span class="wpcf7-form-control-wrap" data-name="file-proof"><input size="40" class="wpcf7-form-control wpcf7-file wpcf7-validates-as-required" accept=".doc,.docx,.pdf,.png,.jpg,.jpeg" aria-required="true" aria-invalid="false" type="file" name="file-proof" /></span> </p> <p><label class="font-weight-bold mb-1 mt-3">4. What is your name?</label> </p> <div class="row"> <div class="col col-12 col-md-6"> <p><span class="wpcf7-form-control-wrap" data-name="firstname"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="First name" value="" type="text" name="firstname" /></span> </p> </div> <div class="col col-12 col-md-6"> <p><span class="wpcf7-form-control-wrap" data-name="lastname"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="Last name" value="" type="text" name="lastname" /></span> </p> </div> </div> <div class="row"> <div class="col col-12 col-md-6"> <p><label class="font-weight-bold mb-1 mt-3">You are...</label><span class="wpcf7-form-control-wrap" data-name="type"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required w-100" aria-required="true" aria-invalid="false" name="type"><option value="Please select">Please select</option><option value="Pellet user">Pellet user</option><option value="Trader">Trader</option><option value="Retailer">Retailer</option><option value="Boiler manufacturer">Boiler manufacturer</option><option value="Certification body">Certification body</option><option value="National partner">National partner</option><option value="Other...">Other...</option></select></span> </p> </div> <div class="col col-12 col-md-6"> <p><label class="font-weight-bold mb-1 mt-3">What is your phone number?</label><span class="wpcf7-form-control-wrap" data-name="phone"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" placeholder="Country code + Phone number" value="" type="text" name="phone" /></span> </p> </div> </div> <div class="row"> <div class="col col-12 col-md-6"> <p><label class="font-weight-bold mb-1 mt-3">Name of your organisation</label><span class="wpcf7-form-control-wrap" data-name="organisation"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="organisation" /></span> </p> </div> <div class="col col-12 col-md-6"> <p><label class="font-weight-bold mb-1 mt-3">What is your email address?</label><span class="wpcf7-form-control-wrap" data-name="email"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email" aria-required="true" aria-invalid="false" value="" type="email" name="email" /></span> </p> </div> </div> <p><label class="font-weight-bold mb-1 mt-3">Is there any additional information you would like to provide?</label><span class="wpcf7-form-control-wrap" data-name="info"><textarea cols="40" rows="10" maxlength="2000" class="wpcf7-form-control wpcf7-textarea" aria-invalid="false" name="info"></textarea></span><br /> <span class="wpcf7-form-control-wrap" data-name="acceptance-471"><span class="wpcf7-form-control wpcf7-acceptance optional"><span class="wpcf7-list-item"><label><input type="checkbox" name="acceptance-471" value="1" aria-invalid="false" /><span class="wpcf7-list-item-label">I agree to the <a href="/privacy/" target="_blank">privacy policy</a></span></label></span></span></span><br /> <input class="wpcf7-form-control wpcf7-submit has-spinner" type="submit" value="Submit" /> </p> </div> </div> </div> <div data-id="addressed_no" data-orig_data_id="addressed_no" data-class="wpcf7cf_group"> <p>Because every ENplus庐 certified company is requested to have a proper system in place for managing quality complaints, the supplier of these ENplus庐 pellets should be contacted first. </p> </div> </div> <div data-id="related_no" data-orig_data_id="related_no" data-class="wpcf7cf_group"> <p>Apologies, we only accept complaints related to ENplus庐 pellets. </p> <p>If your demand is related to another topic, please contact <a href="mailto:enplus@bioenergyeurope.org">enplus@bioenergyeurope.org</a> </p> </div> </div><div class="wpcf7-response-output" aria-hidden="true"></div> </form> </div> </div> </div> </div> </div> </div> </section> </div> </div> </main> <aside class="col col-lg-3 col-12 default-style sidebar sticky-sidebar widgets_holder left"> <div class="column-inner"> <div id="nav_menu-6" class="sidebar-widget widget widget_nav_menu"><div class="menu-contact-container"><ul id="menu-contact" class="menu"><li id="menu-item-7697" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7697"><a href="https://enplus-pellets.eu/contact/">Contact</a></li> <li id="menu-item-7696" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-7688 current_page_item menu-item-7696"><a href="https://enplus-pellets.eu/report-an-issue/" aria-current="page">Report Quality Issue</a></li> <li id="menu-item-7695" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7695"><a href="https://enplus-pellets.eu/report-fraud/">Report fraud</a></li> </ul></div></div> </div> </aside> </div> </div> </div>  <div id="above-footer-area" class="above-footer" role="complementary"> <div class="content-row-wrapper row default"> <div class="col-md-12"> <div class="widget chw-widget"> <div class="textwidget"> <div class="wpcf7 no-js" id="wpcf7-f2919-o2" lang="en-US" dir="ltr" data-wpcf7-id="2919"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/report-an-issue/#wpcf7-f2919-o2" method="post" class="wpcf7-form init" aria-label="Contact form" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="2919" /> <input type="hidden" name="_wpcf7_version" value="6.0.4" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f2919-o2" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7cf_hidden_group_fields" value="[]" /> <input type="hidden" name="_wpcf7cf_hidden_groups" value="[]" /> <input type="hidden" name="_wpcf7cf_visible_groups" value="[]" /> <input type="hidden" name="_wpcf7cf_repeaters" value="[]" /> <input type="hidden" name="_wpcf7cf_steps" value="{}" /> <input type="hidden" name="_wpcf7cf_options" value="{"form_id":2919,"conditions":[],"settings":{"animation":"yes","animation_intime":200,"animation_outtime":200,"conditions_ui":"normal","notice_dismissed":false,"notice_dismissed_rollback-cf7-5.8.3":true}}" /> <input type="hidden" name="_wpcf7_lang" value="en-us" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /> </div> <h4 style="text-align:center; margin:40px 5px 20px 5px;">Subscribe to the EN<em>plus</em>庐 Newsletter </h4> <div class="row"> <div class="col col-12 col-md-11"> <div class="row"> <div class="col col-12 col-md-6"> <div style="margin-top:15px;"> <p><span class="wpcf7-form-control-wrap" data-name="your-name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required underline" aria-required="true" aria-invalid="false" placeholder="Name" value="" type="text" name="your-name" /></span> </p> </div> <div style="margin-top:15px;" class="inline-block"> <p><label style="margin:3px 20px 0 0;">I am </label><span class="wpcf7-form-control-wrap" data-name="menu-492"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required underline trc-select" aria-required="true" aria-invalid="false" name="menu-492"><option value="-">-</option><option value="a Pellet Consumer">a Pellet Consumer</option><option value="a Certified Company">a Certified Company</option><option value="an ENplus庐 Partner">an ENplus庐 Partner</option><option value="simply interested in ENplus庐">simply interested in ENplus庐</option></select></span> </p> </div> </div> <div class="col col-12 col-md-6"> <div style="margin-top:15px;"> <p><span class="wpcf7-form-control-wrap" data-name="your-email"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email underline" aria-required="true" aria-invalid="false" placeholder="Email" value="" type="email" name="your-email" /></span> </p> </div> <div style="margin-top:15px;"> <p><span class="wpcf7-form-control-wrap" data-name="acceptance-500"><span class="wpcf7-form-control wpcf7-acceptance"><span class="wpcf7-list-item"><label><input type="checkbox" name="acceptance-500" value="1" aria-invalid="false" /><span class="wpcf7-list-item-label">I agree to the <a href="/privacy/" target="_blank">privacy policy</a></span></label></span></span></span> </p> </div> </div> </div> </div> <div style="margin-top:15px;" class="col col-12 col-md-1"> <p><input class="wpcf7-form-control wpcf7-submit has-spinner" type="submit" value="OK" /> </p> </div> </div><div class="wpcf7-response-output" aria-hidden="true"></div> </form> </div> </div> </div> </div> </div> </div> <footer id="footer" class="footer"> <div class="footer-contents"><section class="footer-widgets content-row footer footer_contents fullwidth"><div class="content-row-wrapper row default"> <div id="footer-column-1" class="col col-12 col-lg-3 col-sm-12 featured-col widgets_holder"> <div class="column-inner"> <div id="text-1" class="footer_widget widget widget_text"><h5>What is EN<em>plus</em>庐</h5> <div class="textwidget"><p>We are a world-leading, transparent and independent certification scheme for wood pellets. From production to delivery, we guarantee quality and <a href="/fraud-management">combat fraud</a></p> </div> </div> </div> </div> <div id="footer-column-2" class="col col-12 col-lg-2 col-sm-4 widgets_holder"> <div class="column-inner"> <div id="nav_menu-7" class="footer_widget widget widget_nav_menu"><h5>About</h5><div class="menu-about-us-container"><ul id="menu-about-us" class="menu"><li id="menu-item-7286" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7286"><a href="https://enplus-pellets.eu/history/">History</a></li> <li id="menu-item-7285" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7285"><a href="https://enplus-pellets.eu/quality_scheme/">A Quality Scheme</a></li> <li id="menu-item-7287" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7287"><a href="https://enplus-pellets.eu/management/">Management</a></li> </ul></div></div> </div> </div> <div id="footer-column-3" class="col col-12 col-lg-2 col-sm-4 widgets_holder"> <div class="column-inner"> <div id="nav_menu-8" class="footer_widget widget widget_nav_menu"><h5>Resources</h5><div class="menu-resources-container"><ul id="menu-resources" class="menu"><li id="menu-item-7570" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7570"><a href="https://enplus-pellets.eu/technical-documentation/">Technical documentation</a></li> <li id="menu-item-7569" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7569"><a href="https://enplus-pellets.eu/promotional-material/">Promotional material</a></li> <li id="menu-item-7568" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7568"><a href="https://enplus-pellets.eu/faq/">FAQs</a></li> </ul></div></div> </div> </div> <div id="footer-column-4" class="col col-12 col-lg-2 col-sm-4 widgets_holder"> <div class="column-inner"> <div id="nav_menu-9" class="footer_widget widget widget_nav_menu"><h5>News & Events</h5><div class="menu-news-events-container"><ul id="menu-news-events" class="menu"><li id="menu-item-7072" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7072"><a href="https://enplus-pellets.eu/news/">News</a></li> <li id="menu-item-7148" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7148"><a href="https://enplus-pellets.eu/events/">Upcoming & Previous Events</a></li> </ul></div></div> </div> </div> <div id="footer-column-5" class="col col-12 col-lg-3 col-sm-12 widgets_holder"> <div class="column-inner"> <div id="contact_info-1" class="footer_widget widget widget_contact_info"><h5>EN<em>plus</em>庐 c/o Bioenergy Europe</h5><div class="with_icons style-1"><div><span class="icon ui-icon-address"></span><div>Place du Champ de Mars 2<br />1050 Brussels, Belgium</div></div><div><span class="icon ui-icon-phone"></span><div>+32 2 318 40 35</div></div><div><span class="icon ui-icon-mail"></span><div><a href="mailto:enplus@bioenergyeurope.org">enplus@bioenergyeurope.org</a></div></div></div></div><div id="rt_button-2" class="footer_widget widget widget_rt_button"><div class="button_wrapper arrow rounded"><a href="/report-an-issue" target="_self" title="Report quality issue" class="button_ style-1 medium"><span><span> Report quality issue</span></span></a></div></div> </div> </div> </div></section> <div class="content-row footer_contents footer-info-bar fullwidth"><div class="content-row-wrapper d-lg-flex align-items-center default text-sm-center default"><div class="copyright">Copyright 漏 EN<em>plus</em>庐</div><div class="footer-navigation-container"><ul id="footer-navigation" class="menu"><li id="menu-item-7928" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7928"><a href="https://enplus-pellets.eu/contact/">Contact</a></li> <li id="menu-item-7930" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7930"><a href="https://enplus-pellets.eu/privacy/">Privacy Policy</a></li> <li id="menu-item-7929" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7929"><a href="https://enplus-pellets.eu/legal-notice/">Legal Notice</a></li> </ul></div><div class="footer-info-right"><ul class="social_media inline-list"><li class="android"><a class="ui-icon-android" target="_blank" href="https://play.google.com/store/apps/details?id=com.therightclick.enplus" title="Android" rel="nofollow"><span>Android</span></a></li><li class="facebook"><a class="ui-icon-facebook" target="_blank" href="https://www.facebook.com/enpluscertification" title="Facebook" rel="nofollow"><span>Facebook</span></a></li><li class="linkedin"><a class="ui-icon-linkedin" target="_blank" href="https://www.linkedin.com/company/enplus-pellets/" title="Linkedin" rel="nofollow"><span>LinkedIn</span></a></li><li class="youtube-play"><a class="ui-icon-youtube-play" target="_blank" href="https://www.youtube.com/channel/UC_RfxSpZ8mW89Yfndev_56w" title="YouTube" rel="nofollow"><span>YouTube</span></a></li></ul></div></div></div></div></footer> <script> document.addEventListener('DOMContentLoaded', function() { // Listen for changes on the dropdown menu document.getElementById('lang_choice_polylang-3').addEventListener('change', function() { var selectedLanguage = this.value; if (selectedLanguage === 'de') { // Redirect to the German domain window.location.href = 'https://enplus-pellets.de'; } }); }); </script> </div> <div class="rt-popup rt-popup-share"> <div class="rt-popup-content-wrapper d-flex align-items-center"> <button class="rt-popup-close ui-icon-exit"></button> <div class="rt-popup-content default-style"> <div class="naturalife-share-content"> <ul></ul> </div> </div> </div> </div> <script> window.RS_MODULES = window.RS_MODULES || {}; window.RS_MODULES.modules = window.RS_MODULES.modules || {}; window.RS_MODULES.waiting = window.RS_MODULES.waiting || []; window.RS_MODULES.defered = true; window.RS_MODULES.moduleWaiting = window.RS_MODULES.moduleWaiting || {}; window.RS_MODULES.type = 'compiled'; </script>  <div id="cmplz-cookiebanner-container"><div class="cmplz-cookiebanner cmplz-hidden banner-1 banner-a optin cmplz-center cmplz-categories-type-view-preferences" aria-modal="true" data-nosnippet="true" role="dialog" aria-live="polite" aria-labelledby="cmplz-header-1-optin" aria-describedby="cmplz-message-1-optin"> <div class="cmplz-header"> <div class="cmplz-logo"></div> <div class="cmplz-title" id="cmplz-header-1-optin">We use Cookies</div> <div class="cmplz-close" tabindex="0" role="button" aria-label="Close dialog"> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="times" class="svg-inline--fa fa-times fa-w-11" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 352 512"><path fill="currentColor" d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"></path></svg> </div> </div> <div class="cmplz-divider cmplz-divider-header"></div> <div class="cmplz-body"> <div class="cmplz-message" id="cmplz-message-1-optin"><p>To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.</p></div>  <div class="cmplz-categories"> <details class="cmplz-category cmplz-functional" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Functional</span> <span class='cmplz-always-active'> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-functional-optin" data-category="cmplz_functional" class="cmplz-consent-checkbox cmplz-functional" size="40" value="1"/> <label class="cmplz-label" for="cmplz-functional-optin" tabindex="0"><span class="screen-reader-text">Functional</span></label> </span> Always active </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-functional">The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.</span> </div> </details> <details class="cmplz-category cmplz-preferences" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Preferences</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-preferences-optin" data-category="cmplz_preferences" class="cmplz-consent-checkbox cmplz-preferences" size="40" value="1"/> <label class="cmplz-label" for="cmplz-preferences-optin" tabindex="0"><span class="screen-reader-text">Preferences</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-preferences">The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.</span> </div> </details> <details class="cmplz-category cmplz-statistics" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Statistics</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-statistics-optin" data-category="cmplz_statistics" class="cmplz-consent-checkbox cmplz-statistics" size="40" value="1"/> <label class="cmplz-label" for="cmplz-statistics-optin" tabindex="0"><span class="screen-reader-text">Statistics</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-statistics">The technical storage or access that is used exclusively for statistical purposes.</span> <span class="cmplz-description-statistics-anonymous">The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.</span> </div> </details> <details class="cmplz-category cmplz-marketing" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Marketing</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-marketing-optin" data-category="cmplz_marketing" class="cmplz-consent-checkbox cmplz-marketing" size="40" value="1"/> <label class="cmplz-label" for="cmplz-marketing-optin" tabindex="0"><span class="screen-reader-text">Marketing</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-marketing">The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.</span> </div> </details> </div> </div> <div class="cmplz-links cmplz-information"> <a class="cmplz-link cmplz-manage-options cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container">Manage options</a> <a class="cmplz-link cmplz-manage-third-parties cookie-statement" href="#" data-relative_url="#cmplz-cookies-overview">Manage services</a> <a class="cmplz-link cmplz-manage-vendors tcf cookie-statement" href="#" data-relative_url="#cmplz-tcf-wrapper">Manage {vendor_count} vendors</a> <a class="cmplz-link cmplz-external cmplz-read-more-purposes tcf" target="_blank" rel="noopener noreferrer nofollow" href="https://cookiedatabase.org/tcf/purposes/">Read more about these purposes</a> </div> <div class="cmplz-divider cmplz-footer"></div> <div class="cmplz-buttons"> <button class="cmplz-btn cmplz-accept">Accept</button> <button class="cmplz-btn cmplz-deny">Deny</button> <button class="cmplz-btn cmplz-view-preferences">View preferences</button> <button class="cmplz-btn cmplz-save-preferences">Save preferences</button> <a class="cmplz-btn cmplz-manage-options tcf cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container">View preferences</a> </div> <div class="cmplz-links cmplz-documents"> <a class="cmplz-link cookie-statement" href="#" data-relative_url="">{title}</a> <a class="cmplz-link privacy-statement" href="#" data-relative_url="">{title}</a> <a class="cmplz-link impressum" href="#" data-relative_url="">{title}</a> </div> </div> </div> <div id="cmplz-manage-consent" data-nosnippet="true"><button class="cmplz-btn cmplz-hidden cmplz-manage-consent manage-consent-1">Manage consent</button> </div><div class="naturalife-panel-holder"> <div class="naturalife-panel-wrapper"> <div class="naturalife-panel-contents"> <nav class="mobile-nav"> <ul id="mobile-navigation" class="menu"><li id='mobile-menu-item-25451' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/history/"><span>About</span></a> <ul class="sub-menu"> <li id='mobile-menu-item-25452' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/history/"><i class="icon-attention-circled"></i>History</a> </li> <li id='mobile-menu-item-25453' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/quality_scheme/"><i class="icon-star"></i>A Quality Scheme</a> </li> <li id='mobile-menu-item-25454' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/management/"><i class="icon-05_user"></i>Management</a> </li> </ul> </li> <li id='mobile-menu-item-25455' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/producer/"><span>Certification</span></a> <ul class="sub-menu"> <li id='mobile-menu-item-25456' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/producer/"><i class="icon-41_farmer"></i>Producer</a> </li> <li id='mobile-menu-item-25457' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/trader/"><i class="icon-29_cart"></i>Trader</a> </li> <li id='mobile-menu-item-25458' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/service-provider/"><i class="icon-54_delivery"></i>Service provider</a> </li> </ul> </li> <li id='mobile-menu-item-25459' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/conformity_assessment_bodies/"><span>Key Contacts</span></a> <ul class="sub-menu"> <li id='mobile-menu-item-25460' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/conformity_assessment_bodies/"><i class="icon-search"></i>Conformity Assessment Bodies</a> </li> <li id='mobile-menu-item-25461' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/national-partners/"><i class="icon-globe"></i>National Partners</a> </li> </ul> </li> <li id='mobile-menu-item-25462' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/technical-documentation/"><span>Resources</span></a> <ul class="sub-menu"> <li id='mobile-menu-item-25463' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/technical-documentation/"><i class="icon-attention"></i>Technical documentation</a> </li> <li id='mobile-menu-item-25464' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/promotional-material/"><i class="icon-rocket"></i>Promotional material</a> </li> <li id='mobile-menu-item-25465' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/faq/"><i class="icon-32_support"></i>FAQ</a> </li> </ul> </li> <li id='mobile-menu-item-25466' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://enplus-pellets.eu/news/"><span>News</span></a> <ul class="sub-menu"> <li id='mobile-menu-item-25467' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/news/"><i class="icon-megaphone-1"></i>Latest News</a> </li> <li id='mobile-menu-item-25468' data-depth='1' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/events/"><i class="icon-calendar"></i>Upcoming & previous events</a> </li> </ul> </li> <li id='mobile-menu-item-25471' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/trademark-protection/"><span>Trademark protection</span></a> </li> <li id='mobile-menu-item-25469' data-depth='0' class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://enplus-pellets.eu/consumers/"><span>Consumers</span></a> </li> </ul> </nav> <div id="quick-search-results" class="side-panel-widgets-desktop"> <div id="media_image-4" class="sidebar-widget widget widget_media_image"><img width="94" height="94" src="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png" class="image wp-image-6958 attachment-full size-full" alt="" style="max-width: 100%; height: auto;" decoding="async" srcset="https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus.png 94w, https://enplus-pellets.eu/wp-content/uploads/2023/06/logo_enplus-47x47.png 47w" sizes="(max-width: 94px) 100vw, 94px" /></div><div id="text-5" class="sidebar-widget widget widget_text"> <div class="textwidget"><p>Etiam magna arcu, ullamcorper ut pulvinar et, ornare sit amet ligula. Aliquam vitae bibendum lorem. Cras id dui lectus.</p> <h6>ADDRESS</h6> <p>63739 street lorem ipsum City, Country</p> <h6>PHONE</h6> <p>+12 (0) 345 678 9</p> <h6>EMAIL</h6> <p>info@company.com</p> </div> </div></div> <div class="side-panel-widgets-mobile"> <div id="polylang-5" class="sidebar-widget widget widget_polylang"><label class="screen-reader-text" for="lang_choice_polylang-5">Choose a language</label><select name="lang_choice_polylang-5" id="lang_choice_polylang-5"> <option value="en-us" selected='selected'>International</option> <option value="bg">袘褗谢谐邪褉懈褟</option> <option value="en-ca">Canada</option> <option value="cs">膶esk谩 Republika</option> <option value="es">Espa帽a</option> <option value="fr">France</option> <option value="it">Italia</option> <option value="lv">Latvija</option> <option value="lt">Lietuva</option> <option value="de-at">脰sterreich</option> <option value="pt">Portugal</option> <option value="pl">Polska</option> <option value="ch-fr">Suisse</option> <option value="de-ch">Schweiz</option> <option value="sv">Svenska</option> <option value="de">Deutschland</option> <option value="en">United Kingdom</option> </select> <script type="text/javascript"> //<![CDATA[ var urls_polylang5 = {"en-us":"https:\/\/enplus-pellets.eu\/","bg":"https:\/\/enplus-pellets.eu\/language\/bg\/home-bg\/","en-ca":"https:\/\/enplus-pellets.eu\/language\/en-ca\/home-ca\/","cs":"https:\/\/enplus-pellets.eu\/language\/cs\/home-cestina-cz\/","es":"https:\/\/enplus-pellets.eu\/language\/es\/home-es\/","fr":"https:\/\/enplus-pellets.eu\/language\/fr\/accueil\/","it":"https:\/\/enplus-pellets.eu\/language\/it\/home-it\/","lv":"https:\/\/enplus-pellets.eu\/language\/lv\/home-latviesu-valoda-lv\/","lt":"https:\/\/enplus-pellets.eu\/language\/lt\/home-lt\/","de-at":"https:\/\/enplus-pellets.eu\/language\/de-at\/home-at\/","pt":"https:\/\/enplus-pellets.eu\/language\/pt\/home-pt\/","pl":"https:\/\/enplus-pellets.eu\/language\/pl\/home-pl\/","ch-fr":"https:\/\/enplus-pellets.eu\/language\/ch-fr\/home-swiss-ch-fr\/","de-ch":"https:\/\/enplus-pellets.eu\/language\/de-ch\/home-switzerland-ch-de\/","sv":"https:\/\/enplus-pellets.eu\/language\/sv\/home-se\/","de":"https:\/\/enplus-pellets.eu\/language\/de\/home-deutsch\/","en":"https:\/\/enplus-pellets.eu\/language\/en\/home-uk\/"}; document.getElementById( "lang_choice_polylang-5" ).onchange = function() { location.href = urls_polylang5[this.value]; } //]]> </script></div></div> <div class="side-panel-widgets-global"> <div id="text-42" class="sidebar-widget widget widget_text"><h5>ad</h5> <div class="textwidget"><p>asdasdfasdf</p> </div> </div></div> </div> </div> </div> <div class="naturalife-panel-background"></div> <div class="naturalife-panel-close ui-icon-exit"></div> <link rel='stylesheet' id='rs-plugin-settings-css' href='https://enplus-pellets.eu/wp-content/plugins/revslider/public/assets/css/rs6.css?ver=6.6.14' type='text/css' media='all' /> <style id='rs-plugin-settings-inline-css' type='text/css'> #rs-demo-id {} </style> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=6.0.4" id="swv-js"></script> <script type="text/javascript" id="contact-form-7-js-before"> /* <![CDATA[ */ var wpcf7 = { "api": { "root": "https:\/\/enplus-pellets.eu\/wp-json\/", "namespace": "contact-form-7\/v1" } }; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/contact-form-7/includes/js/index.js?ver=6.0.4" id="contact-form-7-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/enplus_conformity/js/enplus_conformity.js?ver=1.0" id="enplus_conformity-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/enplus_search/js/jquery.autocomplete.min.js?ver=1.0" id="jquery_autocomplete-js"></script> <script type="text/javascript" id="enplus_quick_search-js-extra"> /* <![CDATA[ */ var enplus_quick_search = {"ajax_url":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/enplus_search/js/enplus_quick_search.js?ver=1.0" id="enplus_quick_search-js"></script> <script type="text/javascript" id="enplus_quick_search_mobile-js-extra"> /* <![CDATA[ */ var enplus_quick_search_mobile = {"ajax_url":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/enplus_search_mobile/js/enplus_quick_search.js?ver=1.0" id="enplus_quick_search_mobile-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/revslider/public/assets/js/rbtools.min.js?ver=6.6.14" defer async id="tp-tools-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/revslider/public/assets/js/rs6.min.js?ver=6.6.14" defer async id="revmin-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/themes/naturalife-child/enplus.js?ver=1.0" id="enplus_custom-js"></script> <script type="text/javascript" id="naturalife-scripts-js-extra"> /* <![CDATA[ */ var rtframework_params = {"ajax_url":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php?lang=en-us","rttheme_template_dir":"https:\/\/enplus-pellets.eu\/wp-content\/themes\/naturalife","popup_blocker_message":"Please disable your pop-up blocker and click the \"Open\" link again.","wpml_lang":"en-us","theme_slug":"naturalife","home_url":"https:\/\/enplus-pellets.eu"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/themes/naturalife/js/app-min.js?ver=1.9.13" id="naturalife-scripts-js"></script> <script type="text/javascript" id="wpcf7cf-scripts-js-extra"> /* <![CDATA[ */ var wpcf7cf_global_settings = {"ajaxurl":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/cf7-conditional-fields/js/scripts.js?ver=2.4.7" id="wpcf7cf-scripts-js"></script> <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?render=6Ldy5IQpAAAAAN0XEpYwA5w4zS-B8qeoi9qi1YIH&ver=3.0" id="google-recaptcha-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-includes/js/dist/vendor/wp-polyfill.min.js?ver=3.15.0" id="wp-polyfill-js"></script> <script type="text/javascript" id="wpcf7-recaptcha-js-before"> /* <![CDATA[ */ var wpcf7_recaptcha = { "sitekey": "6Ldy5IQpAAAAAN0XEpYwA5w4zS-B8qeoi9qi1YIH", "actions": { "homepage": "homepage", "contactform": "contactform" } }; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/contact-form-7/modules/recaptcha/index.js?ver=6.0.4" id="wpcf7-recaptcha-js"></script> <script type="text/javascript" id="cmplz-cookiebanner-js-extra"> /* <![CDATA[ */ var complianz = {"prefix":"cmplz_","user_banner_id":"1","set_cookies":[],"block_ajax_content":"1","banner_version":"4378","version":"7.3.0","store_consent":"","do_not_track_enabled":"","consenttype":"optin","region":"eu","geoip":"","dismiss_timeout":"","disable_cookiebanner":"","soft_cookiewall":"","dismiss_on_scroll":"","cookie_expiry":"365","url":"https:\/\/enplus-pellets.eu\/wp-json\/complianz\/v1\/","locale":"lang=en&locale=en_US","set_cookies_on_root":"","cookie_domain":"","current_policy_id":"30","cookie_path":"\/","categories":{"statistics":"statistics","marketing":"marketing"},"tcf_active":"","placeholdertext":"Click to accept {category} cookies and enable this content","css_file":"https:\/\/enplus-pellets.eu\/wp-content\/uploads\/complianz\/css\/banner-{banner_id}-{type}.css?v=4378","page_links":{"eu":{"cookie-statement":{"title":"Cookie Policy","url":"https:\/\/enplus-pellets.eu\/privacy\/"},"privacy-statement":{"title":"Privacy Statement","url":"https:\/\/enplus-pellets.eu\/privacy\/"}}},"tm_categories":"","forceEnableStats":"","preview":"","clean_cookies":"","aria_label":"Click to accept {category} cookies and enable this content"}; /* ]]> */ </script> <script defer type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js?ver=1740996122" id="cmplz-cookiebanner-js"></script> <script type="text/javascript" id="cmplz-cookiebanner-js-after"> /* <![CDATA[ */ if ('undefined' != typeof window.jQuery) { jQuery(document).ready(function ($) { $(document).on('elementor/popup/show', () => { let rev_cats = cmplz_categories.reverse(); for (let key in rev_cats) { if (rev_cats.hasOwnProperty(key)) { let category = cmplz_categories[key]; if (cmplz_has_consent(category)) { document.querySelectorAll('[data-category="' + category + '"]').forEach(obj => { cmplz_remove_placeholder(obj); }); } } } let services = cmplz_get_services_on_page(); for (let key in services) { if (services.hasOwnProperty(key)) { let service = services[key].service; let category = services[key].category; if (cmplz_has_service_consent(service, category)) { document.querySelectorAll('[data-service="' + service + '"]').forEach(obj => { cmplz_remove_placeholder(obj); }); } } } }); }); } document.addEventListener("cmplz_enable_category", function(consentData) { var category = consentData.detail.category; var services = consentData.detail.services; var blockedContentContainers = []; let selectorVideo = '.cmplz-elementor-widget-video-playlist[data-category="'+category+'"],.elementor-widget-video[data-category="'+category+'"]'; let selectorGeneric = '[data-cmplz-elementor-href][data-category="'+category+'"]'; for (var skey in services) { if (services.hasOwnProperty(skey)) { let service = skey; selectorVideo +=',.cmplz-elementor-widget-video-playlist[data-service="'+service+'"],.elementor-widget-video[data-service="'+service+'"]'; selectorGeneric +=',[data-cmplz-elementor-href][data-service="'+service+'"]'; } } document.querySelectorAll(selectorVideo).forEach(obj => { let elementService = obj.getAttribute('data-service'); if ( cmplz_is_service_denied(elementService) ) { return; } if (obj.classList.contains('cmplz-elementor-activated')) return; obj.classList.add('cmplz-elementor-activated'); if ( obj.hasAttribute('data-cmplz_elementor_widget_type') ){ let attr = obj.getAttribute('data-cmplz_elementor_widget_type'); obj.classList.removeAttribute('data-cmplz_elementor_widget_type'); obj.classList.setAttribute('data-widget_type', attr); } if (obj.classList.contains('cmplz-elementor-widget-video-playlist')) { obj.classList.remove('cmplz-elementor-widget-video-playlist'); obj.classList.add('elementor-widget-video-playlist'); } obj.setAttribute('data-settings', obj.getAttribute('data-cmplz-elementor-settings')); blockedContentContainers.push(obj); }); document.querySelectorAll(selectorGeneric).forEach(obj => { let elementService = obj.getAttribute('data-service'); if ( cmplz_is_service_denied(elementService) ) { return; } if (obj.classList.contains('cmplz-elementor-activated')) return; if (obj.classList.contains('cmplz-fb-video')) { obj.classList.remove('cmplz-fb-video'); obj.classList.add('fb-video'); } obj.classList.add('cmplz-elementor-activated'); obj.setAttribute('data-href', obj.getAttribute('data-cmplz-elementor-href')); blockedContentContainers.push(obj.closest('.elementor-widget')); }); /** * Trigger the widgets in Elementor */ for (var key in blockedContentContainers) { if (blockedContentContainers.hasOwnProperty(key) && blockedContentContainers[key] !== undefined) { let blockedContentContainer = blockedContentContainers[key]; if (elementorFrontend.elementsHandler) { elementorFrontend.elementsHandler.runReadyTrigger(blockedContentContainer) } var cssIndex = blockedContentContainer.getAttribute('data-placeholder_class_index'); blockedContentContainer.classList.remove('cmplz-blocked-content-container'); blockedContentContainer.classList.remove('cmplz-placeholder-' + cssIndex); } } }); /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor-pro/assets/js/webpack-pro.runtime.min.js?ver=3.16.2" id="elementor-pro-webpack-runtime-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.19.2" id="elementor-webpack-runtime-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.19.2" id="elementor-frontend-modules-js"></script> <script type="text/javascript" id="elementor-pro-frontend-js-before"> /* <![CDATA[ */ var ElementorProFrontendConfig = {"ajaxurl":"https:\/\/enplus-pellets.eu\/wp-admin\/admin-ajax.php","nonce":"2166d08cda","urls":{"assets":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/elementor-pro\/assets\/","rest":"https:\/\/enplus-pellets.eu\/wp-json\/"},"shareButtonsNetworks":{"facebook":{"title":"Facebook","has_counter":true},"twitter":{"title":"Twitter"},"linkedin":{"title":"LinkedIn","has_counter":true},"pinterest":{"title":"Pinterest","has_counter":true},"reddit":{"title":"Reddit","has_counter":true},"vk":{"title":"VK","has_counter":true},"odnoklassniki":{"title":"OK","has_counter":true},"tumblr":{"title":"Tumblr"},"digg":{"title":"Digg"},"skype":{"title":"Skype"},"stumbleupon":{"title":"StumbleUpon","has_counter":true},"mix":{"title":"Mix"},"telegram":{"title":"Telegram"},"pocket":{"title":"Pocket","has_counter":true},"xing":{"title":"XING","has_counter":true},"whatsapp":{"title":"WhatsApp"},"email":{"title":"Email"},"print":{"title":"Print"}}, "facebook_sdk":{"lang":"en_US","app_id":""},"lottie":{"defaultAnimationUrl":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/elementor-pro\/modules\/lottie\/assets\/animations\/default.json"}}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.16.2" id="elementor-pro-frontend-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor/assets/lib/waypoints/waypoints.min.js?ver=4.0.2" id="elementor-waypoints-js"></script> <script type="text/javascript" id="elementor-frontend-js-before"> /* <![CDATA[ */ var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false,"isScriptDebug":false},"i18n":{"shareOnFacebook":"Share on Facebook","shareOnTwitter":"Share on Twitter","pinIt":"Pin it","download":"Download","downloadImage":"Download image","fullscreen":"Fullscreen","zoom":"Zoom","share":"Share","playVideo":"Play Video","previous":"Previous","next":"Next","close":"Close","a11yCarouselWrapperAriaLabel":"Carousel | Horizontal scrolling: Arrow Left & Right","a11yCarouselPrevSlideMessage":"Previous slide","a11yCarouselNextSlideMessage":"Next slide","a11yCarouselFirstSlideMessage":"This is the first slide","a11yCarouselLastSlideMessage":"This is the last slide","a11yCarouselPaginationBulletMessage":"Go to slide"},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"responsive":{"breakpoints":{"mobile":{"label":"Mobile Portrait","value":767,"default_value":767,"direction":"max","is_enabled":true},"mobile_extra":{"label":"Mobile Landscape","value":880,"default_value":880,"direction":"max","is_enabled":false},"tablet":{"label":"Tablet Portrait","value":1024,"default_value":1024,"direction":"max","is_enabled":true},"tablet_extra":{"label":"Tablet Landscape","value":1200,"default_value":1200,"direction":"max","is_enabled":false},"laptop":{"label":"Laptop","value":1366,"default_value":1366,"direction":"max","is_enabled":false},"widescreen":{"label":"Widescreen","value":2400,"default_value":2400,"direction":"min","is_enabled":false}}}, "version":"3.19.2","is_static":false,"experimentalFeatures":{"e_optimized_assets_loading":true,"e_optimized_css_loading":true,"additional_custom_breakpoints":true,"e_swiper_latest":true,"theme_builder_v2":true,"block_editor_assets_optimize":true,"ai-layout":true,"landing-pages":true,"e_image_loading_optimization":true,"e_global_styleguide":true,"page-transitions":true,"notes":true,"form-submissions":true,"e_scroll_snap":true},"urls":{"assets":"https:\/\/enplus-pellets.eu\/wp-content\/plugins\/elementor\/assets\/"},"swiperClass":"swiper","settings":{"page":[],"editorPreferences":[]},"kit":{"active_breakpoints":["viewport_mobile","viewport_tablet"],"global_image_lightbox":"yes","lightbox_enable_counter":"yes","lightbox_enable_fullscreen":"yes","lightbox_enable_zoom":"yes","lightbox_title_src":"title","lightbox_description_src":"description"},"post":{"id":7688,"title":"Report%20Quality%20Issue%20-%20Enplus","excerpt":"","featuredImage":"https:\/\/enplus-pellets.eu\/wp-content\/uploads\/2023\/06\/map.png"}}; /* ]]> */ </script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.19.2" id="elementor-frontend-js"></script> <script type="text/javascript" src="https://enplus-pellets.eu/wp-content/plugins/elementor-pro/assets/js/elements-handlers.min.js?ver=3.16.2" id="pro-elements-handlers-js"></script>  <script src="//www.googletagmanager.com/gtag/js?id=G-W5XKP9TZYW" data-cfasync="false" data-wpfc-render="false" type="text/javascript" async></script> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript"> var mi_version = '9.4.1'; var mi_track_user = true; var mi_no_track_reason = ''; var MonsterInsightsDefaultLocations = {"page_location":"https:\/\/enplus-pellets.eu\/report-an-issue\/"}; if ( typeof MonsterInsightsPrivacyGuardFilter === 'function' ) { var MonsterInsightsLocations = (typeof MonsterInsightsExcludeQuery === 'object') ? MonsterInsightsPrivacyGuardFilter( MonsterInsightsExcludeQuery ) : MonsterInsightsPrivacyGuardFilter( MonsterInsightsDefaultLocations ); } else { var MonsterInsightsLocations = (typeof MonsterInsightsExcludeQuery === 'object') ? MonsterInsightsExcludeQuery : MonsterInsightsDefaultLocations; } var disableStrs = [ 'ga-disable-G-W5XKP9TZYW', ]; /* Function to detect opted out users */ function __gtagTrackerIsOptedOut() { for (var index = 0; index < disableStrs.length; index++) { if (document.cookie.indexOf(disableStrs[index] + '=true') > -1) { return true; } } return false; } /* Disable tracking if the opt-out cookie exists. */ if (__gtagTrackerIsOptedOut()) { for (var index = 0; index < disableStrs.length; index++) { window[disableStrs[index]] = true; } } /* Opt-out function */ function __gtagTrackerOptout() { for (var index = 0; index < disableStrs.length; index++) { document.cookie = disableStrs[index] + '=true; expires=Thu, 31 Dec 2099 23:59:59 UTC; path=/'; window[disableStrs[index]] = true; } } if ('undefined' === typeof gaOptout) { function gaOptout() { __gtagTrackerOptout(); } } window.dataLayer = window.dataLayer || []; window.MonsterInsightsDualTracker = { helpers: {}, trackers: {}, }; if (mi_track_user) { function __gtagDataLayer() { dataLayer.push(arguments); } function __gtagTracker(type, name, parameters) { if (!parameters) { parameters = {}; } if (parameters.send_to) { __gtagDataLayer.apply(null, arguments); return; } if (type === 'event') { parameters.send_to = monsterinsights_frontend.v4_id; var hookName = name; if (typeof parameters['event_category'] !== 'undefined') { hookName = parameters['event_category'] + ':' + name; } if (typeof MonsterInsightsDualTracker.trackers[hookName] !== 'undefined') { MonsterInsightsDualTracker.trackers[hookName](parameters); } else { __gtagDataLayer('event', name, parameters); } } else { __gtagDataLayer.apply(null, arguments); } } __gtagTracker('js', new Date()); __gtagTracker('set', { 'developer_id.dZGIzZG': true, }); if ( MonsterInsightsLocations.page_location ) { __gtagTracker('set', MonsterInsightsLocations); } __gtagTracker('config', 'G-W5XKP9TZYW', {"forceSSL":"true","link_attribution":"true"} ); window.gtag = __gtagTracker; (function () { /* https://developers.google.com/analytics/devguides/collection/analyticsjs/ */ /* ga and __gaTracker compatibility shim. */ var noopfn = function () { return null; }; var newtracker = function () { return new Tracker(); }; var Tracker = function () { return null; }; var p = Tracker.prototype; p.get = noopfn; p.set = noopfn; p.send = function () { var args = Array.prototype.slice.call(arguments); args.unshift('send'); __gaTracker.apply(null, args); }; var __gaTracker = function () { var len = arguments.length; if (len === 0) { return; } var f = arguments[len - 1]; if (typeof f !== 'object' || f === null || typeof f.hitCallback !== 'function') { if ('send' === arguments[0]) { var hitConverted, hitObject = false, action; if ('event' === arguments[1]) { if ('undefined' !== typeof arguments[3]) { hitObject = { 'eventAction': arguments[3], 'eventCategory': arguments[2], 'eventLabel': arguments[4], 'value': arguments[5] ? arguments[5] : 1, } } } if ('pageview' === arguments[1]) { if ('undefined' !== typeof arguments[2]) { hitObject = { 'eventAction': 'page_view', 'page_path': arguments[2], } } } if (typeof arguments[2] === 'object') { hitObject = arguments[2]; } if (typeof arguments[5] === 'object') { Object.assign(hitObject, arguments[5]); } if ('undefined' !== typeof arguments[1].hitType) { hitObject = arguments[1]; if ('pageview' === hitObject.hitType) { hitObject.eventAction = 'page_view'; } } if (hitObject) { action = 'timing' === arguments[1].hitType ? 'timing_complete' : hitObject.eventAction; hitConverted = mapArgs(hitObject); __gtagTracker('event', action, hitConverted); } } return; } function mapArgs(args) { var arg, hit = {}; var gaMap = { 'eventCategory': 'event_category', 'eventAction': 'event_action', 'eventLabel': 'event_label', 'eventValue': 'event_value', 'nonInteraction': 'non_interaction', 'timingCategory': 'event_category', 'timingVar': 'name', 'timingValue': 'value', 'timingLabel': 'event_label', 'page': 'page_path', 'location': 'page_location', 'title': 'page_title', 'referrer' : 'page_referrer', }; for (arg in args) { if (!(!args.hasOwnProperty(arg) || !gaMap.hasOwnProperty(arg))) { hit[gaMap[arg]] = args[arg]; } else { hit[arg] = args[arg]; } } return hit; } try { f.hitCallback(); } catch (ex) { } }; __gaTracker.create = newtracker; __gaTracker.getByName = newtracker; __gaTracker.getAll = function () { return []; }; __gaTracker.remove = noopfn; __gaTracker.loaded = true; window['__gaTracker'] = __gaTracker; })(); } else { console.log(""); (function () { function __gtagTracker() { return null; } window['__gtagTracker'] = __gtagTracker; window['gtag'] = __gtagTracker; })(); } </script>  </body> </html>