25 Best Customer Success Software in 2025

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padding: 0 15px; } .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 100%; } } @media only screen and (min-width:768px) and (max-width:1024px){ .ajax_for_customer_trust .repeated_placeholder_trust{ flex-wrap: wrap; } .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 330px; } } @media only screen and (min-width:1024px) and (max-width:1024px){ .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 450px; } } @media only screen and (min-width:1025px) and (max-width:1400px){ .ajax_for_customer_trust .content_placeholder_main_trust{ max-width: 262.5px; } .ajax_for_customer_trust .customer_trust_placeholder{ gap: 10px; } .ajax_for_customer_trust .trust_second_title{ width: 120px; } .ajax_for_customer_trust .trust_first_title{ width: 160px; } } /*]]>*/ </style> <title>25 Best Customer Success Software in 2025</title>  <meta name="description" content="Best customer success software solutions for sales managers. 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These customer success platform helps take the customer data you have in your current tech stack and automates combining it to give you a 360-degree view of your customers.</p> </div> <div class="subheader_new_design_for_author_and_feature"> <div class="reaserched_team_image_name"> <div class="reaserched_team_image"> <img height="30" width="30" src="https://images.softwaresuggest.com/authorimage/jainy.png" class="author_img lazyload" alt="Jainy Patel"> </div> <div class="reaserched_team_name"> Researched and Written by <a href="https://www.softwaresuggest.com/blog/author/jainyss/" class="author_name" target="_self" rel="noopener">Jainy Patel </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-end tab_and_expertadvice_btn"> <div class="d-flex nav_sections"> <div id="elem" class="tab_soft_list"> <a id="list_tab_content" href="#list_tab_content" data-tab="list_tab_content" class="d-flex align-items-center justify-content-center tab_item_link active"> <div class="allsoftware_icon_svg"></div> All Software </a> <a id="bguide_tab_content" href="#bguide_tab_content" data-tab="bguide_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'BuyersGuide','event_label': 'https://www.softwaresuggest.com/customer-success-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="buyers_guide_icon_svg"></div> Buyer's Guide </a> <a id="leader_matrix_tab_content" href="#leader_matrix_tab_content" data-tab="leader_matrix_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'LeaderMatrix','event_label': 'https://www.softwaresuggest.com/customer-success-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="leadermatrix_icon_svg"></div> Leaders Matrix </a>   <input type="hidden" class="ga_rel_cat_name" value="Customer-success"> </div> <span id="prev_nav" class="arrow_mobile_svg arrow_left" style="display: none;"></span> <span id="next_nav" class="arrow_mobile_svg arrow_right" style="display: none;"></span> </div> </div> <div class="ml-auto live_agent_main"> <div class="d-flex align-items-center live_agents_images_outer"> <div class="live_agents_images"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - 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Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_self" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> <div class="row mobile_reverse"> <div class="col-sm-12 col-xl-9 listing-part-col"> <div class="d-flex align-items-center justify-content-between filter_and_count_main"> <div class="heading_and_count_listing"> <h2 class="cat_list_header_h2">List of <span class=count_of_showing>25</span> Best Customer Success Software</h2> <div class="count_of_listing">Showing <span class="starting_count">1</span> - <span class="count_of_showing">25</span> of <span class="total_count">79</span> products</div> </div> </div> <div class="software_filter_container"> <div class="filter_accordion_title customize_text text-left">Customize your search<span class="filter_accordion_title_span">:</span> <img class="angle_down" src="https://images.softwaresuggest.com/static-frontend/angle-down-black.svg" alt="dropdown"> </div> <form class="d-lg-flex align-items-center justify-content-between software_filter_container_row"> <div class="d-flex align-items-center software_filter_container_left"> <input type="hidden" name="categoryid" value="454" > <select name="features" class="features_filter_section"> <option value="">Select Features</option> <option value="customer health scoring">Customer Health Scoring</option> <option value="360 degree customer view">360 Degree Customer View</option> <option value="automated customer journeys">Automated Customer Journeys</option> <option value="churn prediction">Churn Prediction</option> <option value="customer segmentation">Customer Segmentation</option> <option value="nps surveys">Nps Surveys</option> <option value="customer feedback management">Customer Feedback Management</option> <option value="playbooks">Playbooks</option> <option value="task management">Task Management</option> <option value="renewal management">Renewal Management</option> <option value="ai enabled">AI Enabled</option> </select> <select name="business_type" class="business_type_filter_section"> <option value="">Business Size</option> <option value="smes">Small Business</option> <option value="Mid-Market">Mid-Market</option> <option value="enterprises">Enterprise</option> </select> <select name="pricing" class="price_filter_section"> <option value="">Price</option> <option value="Pricing Available">Pricing Available</option> <option value="Deal">Deal</option> <option value="Free Trial">Free Trial</option> </select> <div class="d-flex align-items-center refresh_button_form_main" onclick="document.querySelector('.refresh_button_form').classList.add('spinn');window.location.reload();"><span class="refresh_button_form" title="Reset Filter"></span><span class="resettextmobile">Reset Filter</span></div> </div> <div class="d-flex align-items-center ml-auto software_filter_container_right"> <div class="customize_text">Sort by:</div> <select name="sort_by" class="short_by_filter_section"> <option value="" selected>Sponsored</option> <option value="Verified">Verified</option> <option value="Most Reviewed">Most Reviewed</option> <option value="Top Rated">Top Rated</option> </select> </div> </form> </div> <div class="software_list_append"> <div class="new_design_category"> <input type="hidden" class="send_on_viewmore" value='{"sw_id":"7349,80943,60898,66575,20267,6707,11212,38833,11207,37415,11206,6385,65063,11209,2322,11422,11208,232,14357,2835,18017,67312,16356,1019,13370","cat_id":"454","name":"Customer Success","slug":"customer-success","sw_slug_keyword":"-software","country":"Singapore","country_rank":" categories_software.global_rank","page_list_no":"25","latest_design":"latest_design"}'> <input type="hidden" class="total_count_input" value='79'> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Hubspot CRM"> <input type="hidden" class="ga_soft_id" value="7349"> <input type="hidden" class="ga_soft_slug" value="hubspot-crm"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500723708_HubspotCRM-logo.png" width="100" height="100" alt="Hubspot CRM" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1632">Hubspot CRM </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(48 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Hubspot CRM"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/hubspot-crm/reviews"/> <input type="hidden" class="soft_id" value="7349"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by HubSpot</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview1" data-tab="overview1" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features1" data-tab="features1" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing1" data-tab="pricing1" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review1" data-tab="review1" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction1" data-tab="user_satisfaction1" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview1" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> HubSpot Client Management Software helps businesses to keep a complete eye on each and every lead and touch point with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the bulk... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_self" rel="noopener">Read More About Hubspot CRM</a> </p> </div> </div> </div> <div id="features1" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hubspot CRM Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Meeting Scheduling</li> <li class="col-md-4 soft_feature_list">Custom Fields</li> <li class="col-md-4 soft_feature_list">Workflow Automation</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Customer Support Ticketing</li> <li class="col-md-4 soft_feature_list">Email Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-crm" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing1" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Starter">Starter</p> <p class="plan_price">$ 45</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 800</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 3200</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hubspot CRM"> <input type="hidden" class="popup_soft_id" value="7349"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" data-comp-id="1632" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review1" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (48 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.8%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ericseward-20240722232508.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Eric Seward </div> <div class="author_designation">Sr. Marketing Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">HubSpot CRM is a breath of fresh air compared to some other CRMs out there. It has been built with the end user in mind, making management of the platform extremely easy. Help is always a click away and extremely knowledgeable and friendly. This is a CRM you can start with, grow with, and utilize to help grow and manage your business.</p> <a href="https://www.softwaresuggest.com/hubspot-crm/reviews" target="_self" rel="noopener">Read all 48 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction1" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Hubspot CRM Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox1" name="checkbox1" value="" data-soft-slug="hubspot-crm" data-soft-id="7349"> <label for="checkbox1">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>88.9%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" data-comp-id="1632" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/hubspot-aff/organic/organic/cat-454" data-comp-id="1632" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Get Started <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Hive Support"> <input type="hidden" class="ga_soft_id" value="80943"> <input type="hidden" class="ga_soft_slug" value="hive-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-454" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1548894"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/hivesupport-20240921185240.png" width="100" height="100" alt="Hive Support" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-454" target="_blank" rel="sponsored nofollow noopener" data-comp-id="1548894">Hive Support </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/hive-support/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Customer Support Plugin for WordPress</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview2" data-tab="overview2" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features2" data-tab="features2" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing2" data-tab="pricing2" class="ripple_btn d-flex align-items-center">Pricing</a> </div> </div> <div id="overview2" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Hive Support is a versatile WordPress helpdesk plugin designed to streamline customer support. Offering features like live chat, ticket management, automation triggers, and AI chatbots, Hive Support enhances support teams' productivity while ensuring seamless customer support. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hive-support" target="_self" rel="noopener">Read More About Hive Support</a> </p> </div> </div> </div> <div id="features2" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Hive Support Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Canned Responses</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Escalation Rules</li> <li class="col-md-4 soft_feature_list">Community Forums</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Automated Responses</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hive-support" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing2" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Personal">Personal</p> <p class="plan_price">$ 49</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Hive Support"> <input type="hidden" class="popup_soft_id" value="80943"> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-454" data-comp-id="1548894" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox2" name="checkbox2" value="" data-soft-slug="hive-support" data-soft-id="80943"> <label for="checkbox2">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-454" data-comp-id="1548894" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/hivesupport-aff/organic/organic/cat-454" data-comp-id="1548894" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="HubSpot Service Hub"> <input type="hidden" class="ga_soft_id" value="60898"> <input type="hidden" class="ga_soft_slug" value="hubspot-service-hub"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/hubspot-service-hub" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1616228785895newphotos.png" width="100" height="100" alt="HubSpot Service Hub" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/hubspot-service-hub" target="_self" rel="noopener" >HubSpot Service Hub </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/hubspot-service-hub/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by HubSpot</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview3" data-tab="overview3" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features3" data-tab="features3" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview3" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> HubSpot Service Hub is fully functional software that helps businesses deepen customer relationships. It is a customer success platform that helps with quick customer onboarding, ticketing, email scheduling, and more. HubSpot Service Hub collects all your customer service data on a single dashboard and optimizes... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-service-hub" target="_self" rel="noopener">Read More About HubSpot Service Hub</a> </p> </div> </div> </div> <div id="features3" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">HubSpot Service Hub Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Live Chat</li> <li class="col-md-4 soft_feature_list">Customer Feedback</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Custom Properties</li> <li class="col-md-4 soft_feature_list">Conversational Bots</li> <li class="col-md-4 soft_feature_list">Customizable Ticket Statuses</li> <li class="col-md-4 soft_feature_list">Pipeline Management</li> <li class="col-md-4 soft_feature_list">Slas</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hubspot-service-hub" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox3" name="checkbox3" value="" data-soft-slug="hubspot-service-hub" data-soft-id="60898"> <label for="checkbox3">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('HubSpot Service Hub','60898','1632','454','c','1616228785895newphotos.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('HubSpot Service Hub','60898','1632','454','c','1616228785895newphotos.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Catalyst.io"> <input type="hidden" class="ga_soft_id" value="66575"> <input type="hidden" class="ga_soft_slug" value="catalyst-io"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/catalyst-io" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1676622508_rw5aclsguszbni3ov7o6.png" width="100" height="100" alt="Catalyst.io" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/catalyst-io" target="_self" rel="noopener" >Catalyst.io </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/catalyst-io/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Catalyst Software Corp.</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview4" data-tab="overview4" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features4" data-tab="features4" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview4" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Catalyst.io is a top-class platform that assists companies in increasing sales while providing remarkable customer service. This customer success management software offers insights and tools to identify customer retention risks and expansion opportunities, saving you hours every week. Catalyst.io also provides a consolidated view of... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/catalyst-io" target="_self" rel="noopener">Read More About Catalyst.io</a> </p> </div> </div> </div> <div id="features4" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Catalyst.io Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Customer Feedback Collection</li> <li class="col-md-4 soft_feature_list">Customer Journey Mapping</li> <li class="col-md-4 soft_feature_list">Playbooks</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 soft_feature_list">Customer Communication</li> <li class="col-md-4 soft_feature_list">Automated Workflows</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/catalyst-io" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox4" name="checkbox4" value="" data-soft-slug="catalyst-io" data-soft-id="66575"> <label for="checkbox4">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Catalyst.io','66575','1535410','454','c','1676622508_rw5aclsguszbni3ov7o6.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Catalyst.io','66575','1535410','454','c','1676622508_rw5aclsguszbni3ov7o6.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Planhat"> <input type="hidden" class="ga_soft_id" value="20267"> <input type="hidden" class="ga_soft_slug" value="planhat"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/planhat" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556799256224_b_21.png" width="100" height="100" alt="Planhat" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/planhat" target="_self" rel="noopener" >Planhat </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/planhat/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Customer success made simple</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview5" data-tab="overview5" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features5" data-tab="features5" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview5" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Planhat ensures effective internal and external collaboration with customers to reduce churn and drive growth. It is the best customer success software for planning customer-centric strategies, processes, and culture. Planhat offers a 360-degree view of your customers and their health scores to predict their future... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/planhat" target="_self" rel="noopener">Read More About Planhat</a> </p> </div> </div> </div> <div id="features5" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Planhat Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Journey Mapping</li> <li class="col-md-4 soft_feature_list">Revenue Analytics</li> <li class="col-md-4 soft_feature_list">Customer Health Scoring</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">Upsell And Cross Sell Tracking</li> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 soft_feature_list">Customer Segmentation</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/planhat" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox5" name="checkbox5" value="" data-soft-slug="planhat" data-soft-id="20267"> <label for="checkbox5">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Planhat','20267','22090','454','c','1556799256224_b_21.png','Business Intelligence', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Planhat','20267','22090','454','c','1556799256224_b_21.png','Business Intelligence', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Totango"> <input type="hidden" class="ga_soft_id" value="6707"> <input type="hidden" class="ga_soft_slug" value="totango"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/totango" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1493970536_totango-logo.png" width="100" height="100" alt="Totango" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/totango" target="_self" rel="noopener" >Totango </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/totango/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Make your customers stay with Customer Retention Software</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview6" data-tab="overview6" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features6" data-tab="features6" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview6" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Totango is a powerful customer success management platform for delivering incredible customer experiences and achieving customer success goals. It helps you increase customer retention, renewal, and expansion through predictable revenue growth, automated communications, optimized customer journeys, etc. Totango also helps you identify customer health and... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/totango" target="_self" rel="noopener">Read More About Totango</a> </p> </div> </div> </div> <div id="features6" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Totango Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Journey Mapping</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">Nps Surveys</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">Usage Analytics</li> <li class="col-md-4 soft_feature_list">Automated Workflows</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/totango" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox6" value="" data-soft-slug="totango" data-soft-id="6707"> <label for="checkbox6">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Totango','6707','6027','454','c','1493970536_totango-logo.png','Customer Engagement', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Totango','6707','6027','454','c','1493970536_totango-logo.png','Customer Engagement', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Custify"> <input type="hidden" class="ga_soft_id" value="11212"> <input type="hidden" class="ga_soft_slug" value="custify"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/custify" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1563539769_logo-mark.png" width="100" height="100" alt="Custify" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/custify" target="_self" rel="noopener" >Custify </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/custify/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Manage users in real-time with customer success solutions</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview7" data-tab="overview7" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features7" data-tab="features7" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing7" data-tab="pricing7" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#user_satisfaction7" data-tab="user_satisfaction7" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview7" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Custify offers the best customer success tools to help you confidently deliver customer services. It offers features like customer health scores, customer experience canvases, 360-degree customer views, workflow automation, customer segmentation, outcome success plans, and more. Custify helps you scale customer success across your entire... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/custify" target="_self" rel="noopener">Read More About Custify</a> </p> </div> </div> </div> <div id="features7" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Custify Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Feedback</li> <li class="col-md-4 soft_feature_list">Email Campaigns</li> <li class="col-md-4 soft_feature_list">Automated Playbooks</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">In App Messaging</li> <li class="col-md-4 soft_feature_list">Customer 360 View</li> <li class="col-md-4 soft_feature_list">Customer Journeys</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/custify" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing7" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 899</p> <p class="plan_duration">Up to 3 Seats / Users</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Custify"> <input type="hidden" class="popup_soft_id" value="11212"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="user_satisfaction7" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Custify Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox7" value="" data-soft-slug="custify" data-soft-id="11212"> <label for="checkbox7">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Custify','11212','48870','454','c','1563539769_logo-mark.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Custify','11212','48870','454','c','1563539769_logo-mark.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Vitally"> <input type="hidden" class="ga_soft_id" value="38833"> <input type="hidden" class="ga_soft_slug" value="vitally"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/vitally" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561640411399_b_64.png" width="100" height="100" alt="Vitally" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/vitally" target="_self" rel="noopener" >Vitally </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/vitally/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Vitally</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview8" data-tab="overview8" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features8" data-tab="features8" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview8" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> "Vitally is all you need to keep your customers pleased. Its customer success management tools provide actionable health scores for maintaining an accurate picture of individual and aggregate customer health for every lifecycle stage, payment plan, market segment, and more. Maximize your customer success, productivity,... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vitally" target="_self" rel="noopener">Read More About Vitally</a> </p> </div> </div> </div> <div id="features8" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Vitally Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Upsell And Cross Sell Opportunities</li> <li class="col-md-4 soft_feature_list">Playbooks</li> <li class="col-md-4 soft_feature_list">Nps Surveys</li> <li class="col-md-4 soft_feature_list">Customer Health Scoring</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Automated Workflows</li> <li class="col-md-4 soft_feature_list">Customer Feedback Collection</li> <li class="col-md-4 soft_feature_list">Customer Communication Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vitally" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox8" value="" data-soft-slug="vitally" data-soft-id="38833"> <label for="checkbox8">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Vitally','38833','38712','454','c','1561640411399_b_64.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Vitally','38833','38712','454','c','1561640411399_b_64.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="ClientSuccess"> <input type="hidden" class="ga_soft_id" value="11207"> <input type="hidden" class="ga_soft_slug" value="clientsuccess"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/clientsuccess" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1529488943_ClientSuccess-logo.png" width="100" height="100" alt="ClientSuccess" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/clientsuccess" target="_self" rel="noopener" >ClientSuccess </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/clientsuccess/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Grow your client base with the best customer success software</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview9" data-tab="overview9" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features9" data-tab="features9" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview9" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> ClientSuccess is a simple and powerful customer success system for forging long-lasting customer relationships. The software brings all your conversations into one place and keeps you up-to-date on the health of your customers. Define, manage, and measure your methodology for driving success with ClientSuccess and... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/clientsuccess" target="_self" rel="noopener">Read More About ClientSuccess</a> </p> </div> </div> </div> <div id="features9" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">ClientSuccess Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Communication</li> <li class="col-md-4 soft_feature_list">Customer Success Plans</li> <li class="col-md-4 soft_feature_list">Alert Notifications</li> <li class="col-md-4 soft_feature_list">Custom Dashboards</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">Customer Health Scoring</li> <li class="col-md-4 soft_feature_list">Goal Tracking</li> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/clientsuccess" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox9" value="" data-soft-slug="clientsuccess" data-soft-id="11207"> <label for="checkbox9">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('ClientSuccess','11207','10479','454','c','1529488943_ClientSuccess-logo.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('ClientSuccess','11207','10479','454','c','1529488943_ClientSuccess-logo.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="inSided"> <input type="hidden" class="ga_soft_id" value="37415"> <input type="hidden" class="ga_soft_slug" value="insided"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/insided" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561637586645_b_60.png" width="100" height="100" alt="inSided" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/insided" target="_self" rel="noopener" >inSided </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/insided/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by inSided</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview10" data-tab="overview10" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features10" data-tab="features10" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview10" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Expect more customer success stories than ever with inSided. It is one of the best customer success platforms that helps businesses scale support, increase retention, and deliver a great customer experience. It is feature-packed with a central community platform, customer success knowledge base, in-app embeddable,... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/insided" target="_self" rel="noopener">Read More About inSided</a> </p> </div> </div> </div> <div id="features10" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">inSided Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">User Profiles</li> <li class="col-md-4 soft_feature_list">Private Messaging</li> <li class="col-md-4 soft_feature_list">User Permissions</li> <li class="col-md-4 soft_feature_list">Analytics And Reporting</li> <li class="col-md-4 soft_feature_list">Feedback And Surveys</li> <li class="col-md-4 soft_feature_list">Discussion Forums</li> <li class="col-md-4 soft_feature_list">Moderation Tools</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/insided" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox10" value="" data-soft-slug="insided" data-soft-id="37415"> <label for="checkbox10">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('inSided','37415','37508','454','c','1561637586645_b_60.png','Knowledge Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('inSided','37415','37508','454','c','1561637586645_b_60.png','Knowledge Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="CustomerGauge"> <input type="hidden" class="ga_soft_id" value="11206"> <input type="hidden" class="ga_soft_slug" value="customergauge"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/customergauge" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1529487902_CustomerGauge-logo.png" width="100" height="100" alt="CustomerGauge" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/customergauge" target="_self" rel="noopener" >CustomerGauge </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/customergauge/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Top-notch B2B & SaaS customer success management tools</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview11" data-tab="overview11" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features11" data-tab="features11" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview11" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> CustomerGauge helps your teams enhance customer experiences through more efficient communication. Its highly developed customer success software tools provide real-time feedback from your B2B value chain and help you act quickly on customer insights. CustomerGauge helps build deeper relationships, reduce churn, increase upsell, and generate... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customergauge" target="_self" rel="noopener">Read More About CustomerGauge</a> </p> </div> </div> </div> <div id="features11" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CustomerGauge Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Multi Channel Feedback Collection</li> <li class="col-md-4 soft_feature_list">Mobile Accessibility</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 soft_feature_list">Revenue Tracking</li> <li class="col-md-4 soft_feature_list">Closed Loop Feedback</li> <li class="col-md-4 soft_feature_list">Automated Alerts</li> <li class="col-md-4 soft_feature_list">Customer Feedback Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customergauge" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox11" value="" data-soft-slug="customergauge" data-soft-id="11206"> <label for="checkbox11">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('CustomerGauge','11206','10478','454','c','1529487902_CustomerGauge-logo.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('CustomerGauge','11206','10478','454','c','1529487902_CustomerGauge-logo.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Accelo"> <input type="hidden" class="ga_soft_id" value="6385"> <input type="hidden" class="ga_soft_slug" value="accelo"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/accelo" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513170948_accelo.png" width="100" height="100" alt="Accelo" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/accelo" target="_self" rel="noopener" >Accelo </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/accelo/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(6 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Accelo"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/accelo/reviews"/> <input type="hidden" class="soft_id" value="6385"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">A system to boost productivity and profitability a</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview12" data-tab="overview12" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features12" data-tab="features12" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing12" data-tab="pricing12" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review12" data-tab="review12" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction12" data-tab="user_satisfaction12" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview12" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> "Accelo is a leading customer success software that helps you deliver a world-class customer experience with its dedicated experts, easy setup, and extensive guidance. Accelo provides a unified view of your business data, client communications, and other activities on a single platform and streamlines workflows... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/accelo" target="_self" rel="noopener">Read More About Accelo</a> </p> </div> </div> </div> <div id="features12" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Accelo Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 soft_feature_list">Expense Tracking</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Recurring Tasks</li> <li class="col-md-4 soft_feature_list">Retainers</li> <li class="col-md-4 soft_feature_list">Client Communication</li> <li class="col-md-4 soft_feature_list">Document Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/accelo" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing12" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Projects">Projects</p> <p class="plan_price">$ 39</p> <p class="plan_duration">User / Month (Yearly Plan)</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Accelo"> <input type="hidden" class="popup_soft_id" value="6385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Sales">Sales</p> <p class="plan_price">$ 39</p> <p class="plan_duration">User / Month (Yearly Plan)</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Accelo"> <input type="hidden" class="popup_soft_id" value="6385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Retainers">Retainers</p> <p class="plan_price">$ 39</p> <p class="plan_duration">User / Month (Yearly Plan)</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Accelo"> <input type="hidden" class="popup_soft_id" value="6385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Service">Service</p> <p class="plan_price">$ 39</p> <p class="plan_duration">User / Month (Yearly Plan)</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Accelo"> <input type="hidden" class="popup_soft_id" value="6385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review12" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/accelo/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (6 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.7%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.7%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Georgina Flores</div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It is a cloud-based, comprehensive project management software. It is user-friendly and easy to handle. It helps in the management and coordination of all the processes involved in making our project more productive. We are really thankful for the software for helping us derive the best out of the available resources.</p> <a href="https://www.softwaresuggest.com/accelo/reviews" target="_self" rel="noopener">Read all 6 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction12" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Accelo Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox12" value="" data-soft-slug="accelo" data-soft-id="6385"> <label for="checkbox12">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Accelo','6385','5657','454','c','1513170948_accelo.png','Professional Service Automation', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Accelo','6385','5657','454','c','1513170948_accelo.png','Professional Service Automation', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Churn360"> <input type="hidden" class="ga_soft_id" value="65063"> <input type="hidden" class="ga_soft_slug" value="churn360"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/churn360" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1655112438_Churn360-logo-500X500.png" width="100" height="100" alt="Churn360" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/churn360" target="_self" rel="noopener" >Churn360 </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/churn360/reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(19 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Churn360"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/churn360/reviews"/> <input type="hidden" class="soft_id" value="65063"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Accelerate your Business growth with our data-driv</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview13" data-tab="overview13" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features13" data-tab="features13" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing13" data-tab="pricing13" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review13" data-tab="review13" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction13" data-tab="user_satisfaction13" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview13" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Churn360 is a top-ranked customer success platform that helps professionals build long-lasting customer relationships. It gives a complete view of your customers with a single click and provides their health scores to identify at-risk customers. Churn360 tracks customer journeys, segments customers, and automates customer success... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/churn360" target="_self" rel="noopener">Read More About Churn360</a> </p> </div> </div> </div> <div id="features13" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Churn360 Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Analytics</li> <li class="col-md-4 soft_feature_list">Customer Feedback</li> <li class="col-md-4 soft_feature_list">Upsell And Cross Sell Opportunities</li> <li class="col-md-4 soft_feature_list">Integration Capabilities</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">Playbooks</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 soft_feature_list">Onboarding Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/churn360" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing13" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 799</p> <p class="plan_duration">Per Month for 5-9 users</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Churn360"> <input type="hidden" class="popup_soft_id" value="65063"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Startup">Startup</p> <p class="plan_price">$ 399</p> <p class="plan_duration">Per Month for 1-4 users</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Churn360"> <input type="hidden" class="popup_soft_id" value="65063"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review13" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/churn360/reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (19 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/neilwarner-20240422233953.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Neil Warner </div> <div class="author_designation">Sr.Software Engineer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Churn360 is a cutting-edge technology transformed into a Software-as-a-Service model, packed with features designed to directly tackle and resolve business challenges. Its online platform provides instant access to numerous users worldwide, catering to both private and public knowledge bases.</p> <a href="https://www.softwaresuggest.com/churn360/reviews" target="_self" rel="noopener">Read all 19 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction13" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Churn360 Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox13" value="" data-soft-slug="churn360" data-soft-id="65063"> <label for="checkbox13">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Churn360','65063','1532638','454','c','1655112438_Churn360-logo-500X500.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Churn360','65063','1532638','454','c','1655112438_Churn360-logo-500X500.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Strikedeck"> <input type="hidden" class="ga_soft_id" value="11209"> <input type="hidden" class="ga_soft_slug" value="strikedeck"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/strikedeck" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1529489787_Strikedeck-logo.png" width="100" height="100" alt="Strikedeck" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/strikedeck" target="_self" rel="noopener" >Strikedeck </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/strikedeck/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Strikedeck</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview14" data-tab="overview14" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features14" data-tab="features14" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview14" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Strikedeck is a feature-rich customer success management software for fulfilling client needs. It offers multiple features such as customer management, customer support, health scores, account management, usage tracking, analytics, etc. Strikedeck helps you make smart decisions, drive more sales, and retain customers forever. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/strikedeck" target="_self" rel="noopener">Read More About Strikedeck</a> </p> </div> </div> </div> <div id="features14" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Strikedeck Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">Customer Health Scoring</li> <li class="col-md-4 soft_feature_list">Customer Segmentation</li> <li class="col-md-4 soft_feature_list">Email Campaigns</li> <li class="col-md-4 soft_feature_list">Customer Feedback</li> <li class="col-md-4 soft_feature_list">Onboarding Management</li> <li class="col-md-4 soft_feature_list">Automated Playbooks</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/strikedeck" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox14" value="" data-soft-slug="strikedeck" data-soft-id="11209"> <label for="checkbox14">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Strikedeck','11209','10481','454','c','1529489787_Strikedeck-logo.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Strikedeck','11209','10481','454','c','1529489787_Strikedeck-logo.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Intercom"> <input type="hidden" class="ga_soft_id" value="2322"> <input type="hidden" class="ga_soft_slug" value="intercom"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/intercom" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1517476660_Intercom-logo.png" width="100" height="100" alt="Intercom" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/intercom" target="_self" rel="noopener" >Intercom </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/intercom/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(6 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Intercom"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/intercom/reviews"/> <input type="hidden" class="soft_id" value="2322"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Intercom</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview15" data-tab="overview15" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features15" data-tab="features15" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review15" data-tab="review15" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction15" data-tab="user_satisfaction15" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview15" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Intercom is the best customer success software that helps businesses effectively manage and optimize their customer success efforts. The software provides the fastest and most efficient inbox to help you resolve customer queries instantly. Intercom also reduces response times and resolves issues immediately with powerful... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/intercom" target="_self" rel="noopener">Read More About Intercom</a> </p> </div> </div> </div> <div id="features15" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Intercom Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Outbound Messages</li> <li class="col-md-4 soft_feature_list">Customer Segmentation</li> <li class="col-md-4 soft_feature_list">Product Tours</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Help Center</li> <li class="col-md-4 soft_feature_list">Event Tracking</li> <li class="col-md-4 soft_feature_list">Custom Bots</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/intercom" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review15" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/intercom/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (6 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Sujata </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">As a brand manager of an MNC, I was given the task of integrating mobile and web communication and developing a centralized communication infrastructure for our customers. It was then that I started using Intercom, and given its wide range of features and array of benefits, today, my company is happy with my decision. The customer engagement software quickly integrates our customer messages and sends real-time emails and notifications to our consumers. What more could a brand want?</p> <a href="https://www.softwaresuggest.com/intercom/reviews" target="_self" rel="noopener">Read all 6 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction15" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Intercom Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox15" value="" data-soft-slug="intercom" data-soft-id="2322"> <label for="checkbox15">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Intercom','2322','1595','454','c','1517476660_Intercom-logo.png','Marketing Automation', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Intercom','2322','1595','454','c','1517476660_Intercom-logo.png','Marketing Automation', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="CustomerSuccessBox"> <input type="hidden" class="ga_soft_id" value="11422"> <input type="hidden" class="ga_soft_slug" value="customersuccessbox"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/customersuccessbox" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1531466365_logo-100-100.jpg" width="100" height="100" alt="CustomerSuccessBox" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/customersuccessbox" target="_self" rel="noopener" >CustomerSuccessBox </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/customersuccessbox/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Actionable Customer Success Software for B2B SaaS</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview16" data-tab="overview16" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features16" data-tab="features16" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing16" data-tab="pricing16" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#user_satisfaction16" data-tab="user_satisfaction16" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview16" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> CustomerSuccessBox offers smart customer success tools designed to boost customer satisfaction and reduce manual team efforts. It helps you deliver an outstanding customer experience with key features like customer management, communication management, customer engagement, health scores, onboarding and training, customer feedback, and more. Redesign your... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customersuccessbox" target="_self" rel="noopener">Read More About CustomerSuccessBox</a> </p> </div> </div> </div> <div id="features16" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CustomerSuccessBox Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Customer Segmentation</li> <li class="col-md-4 soft_feature_list">Upsell And Cross Sell Opportunities</li> <li class="col-md-4 soft_feature_list">Renewal Management</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">Customer Health Scoring</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/customersuccessbox" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing16" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Grow">Grow</p> <p class="plan_price">$ 499</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CustomerSuccessBox"> <input type="hidden" class="popup_soft_id" value="11422"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="user_satisfaction16" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CustomerSuccessBox Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="65" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox16" name="checkbox16" value="" data-soft-slug="customersuccessbox" data-soft-id="11422"> <label for="checkbox16">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('CustomerSuccessBox','11422','10443','454','c','1531466365_logo-100-100.jpg','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('CustomerSuccessBox','11422','10443','454','c','1531466365_logo-100-100.jpg','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="UserIQ"> <input type="hidden" class="ga_soft_id" value="11208"> <input type="hidden" class="ga_soft_slug" value="useriq"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/useriq" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1529489438_UserIQ-logo.png" width="100" height="100" alt="UserIQ" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/useriq" target="_self" rel="noopener" >UserIQ </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/useriq/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Ensure positive user experience with Customer Success System</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview17" data-tab="overview17" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features17" data-tab="features17" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview17" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> UserIQ is a comprehensive customer success management platform that helps businesses retain and expand their customer base with minimal effort. The software identifies churn risks and growth opportunities to drive customer and company success. With UserIQ, you can quickly find at-risk accounts and prioritize whom... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/useriq" target="_self" rel="noopener">Read More About UserIQ</a> </p> </div> </div> </div> <div id="features17" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">UserIQ Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Customer Feedback Collection</li> <li class="col-md-4 soft_feature_list">Goal Tracking</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Nps Surveys</li> <li class="col-md-4 soft_feature_list">Account Management</li> <li class="col-md-4 soft_feature_list">User Segmentation</li> <li class="col-md-4 soft_feature_list">Churn Prediction</li> <li class="col-md-4 soft_feature_list">Integration With CRM</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/useriq" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox17" name="checkbox17" value="" data-soft-slug="useriq" data-soft-id="11208"> <label for="checkbox17">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('UserIQ','11208','10480','454','c','1529489438_UserIQ-logo.png','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('UserIQ','11208','10480','454','c','1529489438_UserIQ-logo.png','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_soft_id" value="232"> <input type="hidden" class="ga_soft_slug" value="zoho-support"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" width="100" height="100" alt="Zoho Desk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener" >Zoho Desk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(77 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Zoho Desk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/zoho-support/reviews"/> <input type="hidden" class="soft_id" value="232"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Zoho Desk powers faster issue resolution</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview18" data-tab="overview18" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features18" data-tab="features18" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing18" data-tab="pricing18" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review18" data-tab="review18" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction18" data-tab="user_satisfaction18" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview18" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Zoho Desk is one of the best customer success platforms that assists businesses in driving customer success. Its top features, like automatic ticket assignment, ticket collaboration, single interface communication, daily dashboard, reports and insights, in-app service portals, etc., make it an industry-favorite customer service solution. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener">Read More About Zoho Desk</a> </p> </div> </div> </div> <div id="features18" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zoho Desk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Time Tracking</li> <li class="col-md-4 soft_feature_list">Ai And Chatbots</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Macros</li> <li class="col-md-4 soft_feature_list">Custom Fields And Layouts</li> <li class="col-md-4 soft_feature_list">Customer Self Service Portal</li> <li class="col-md-4 soft_feature_list">Automations And Workflows</li> <li class="col-md-4 soft_feature_list">Multi Department Support</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zoho-support" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing18" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free Plan">Free Plan</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 14</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 23</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 40</p> <p class="plan_duration">Agent/ Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review18" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (77 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.2%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.7%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.9%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.4%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/yashbagha-20250116114601.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Yash Bagha </div> <div class="author_designation">Regional Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Zoho Desk is very useful for professional life as it provides each and every feature which any professional requires throughout his work with no glitches, responsive application, awesome support from their team in case of any concern. Highly recommended from my side.</p> <a href="https://www.softwaresuggest.com/zoho-support/reviews" target="_self" rel="noopener">Read all 77 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction18" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Zoho Desk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox18" name="checkbox18" value="" data-soft-slug="zoho-support" data-soft-id="232"> <label for="checkbox18">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zoho Desk','232','56','454','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zoho Desk','232','56','454','c','1689760133_Desk-logo-lockup.jpg','Customer Service', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="UserGuiding"> <input type="hidden" class="ga_soft_id" value="14357"> <input type="hidden" class="ga_soft_slug" value="userguiding"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/userguiding" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1553512036_200x200.jpg" width="100" height="100" alt="UserGuiding" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/userguiding" target="_self" rel="noopener" >UserGuiding </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/userguiding/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">User Onboarding without Coding</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview19" data-tab="overview19" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features19" data-tab="features19" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing19" data-tab="pricing19" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#user_satisfaction19" data-tab="user_satisfaction19" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview19" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> UserGuiding is a customer success system that assists non-technical staff in onboarding users quickly. The software also measures onboarding success by collecting user feedback and tracking other metrics and KPIs, and it does not demand any coding skills. Product tours, segmentation, onboarding checklists, in-app surveys,... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/userguiding" target="_self" rel="noopener">Read More About UserGuiding</a> </p> </div> </div> </div> <div id="features19" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">UserGuiding Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Custom Branding</li> <li class="col-md-4 soft_feature_list">User Roles And Permissions</li> <li class="col-md-4 soft_feature_list">Customer Support</li> <li class="col-md-4 soft_feature_list">Mobile App Support</li> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Interactive Guides</li> <li class="col-md-4 soft_feature_list">Multi Language Support</li> <li class="col-md-4 soft_feature_list">Analytics And Reporting</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/userguiding" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing19" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Monthly">Monthly</p> <p class="plan_price">$ 99</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="UserGuiding"> <input type="hidden" class="popup_soft_id" value="14357"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="user_satisfaction19" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">UserGuiding Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox19" name="checkbox19" value="" data-soft-slug="userguiding" data-soft-id="14357"> <label for="checkbox19">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('UserGuiding','14357','16836','454','c','1553512036_200x200.jpg','Customer Success', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('UserGuiding','14357','16836','454','c','1553512036_200x200.jpg','Customer Success', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Zendesk"> <input type="hidden" class="ga_soft_id" value="2835"> <input type="hidden" class="ga_soft_slug" value="zendesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" width="100" height="100" alt="Zendesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener" >Zendesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(99 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Zendesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/zendesk/reviews"/> <input type="hidden" class="soft_id" value="2835"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Zendesk</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview20" data-tab="overview20" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features20" data-tab="features20" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing20" data-tab="pricing20" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review20" data-tab="review20" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction20" data-tab="user_satisfaction20" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview20" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Zendesk is an ideal platform for mapping your customer success journey. It offers the best customer success software tools to deliver personalized customer experiences, build meaningful connections with them, and fulfill their exact needs. Zendesk is highly scalable and flexible, quickly adapting to your versatile... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener">Read More About Zendesk</a> </p> </div> </div> </div> <div id="features20" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Zendesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Triggers</li> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Customizable Branding</li> <li class="col-md-4 soft_feature_list">Mobile App</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Knowledge Base</li> <li class="col-md-4 soft_feature_list">Automations</li> <li class="col-md-4 soft_feature_list">Customer Portal</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/zendesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing20" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Team">Support Team</p> <p class="plan_price">$ 19</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Professional">Support Professional</p> <p class="plan_price">$ 55</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Support Enterprise">Support Enterprise</p> <p class="plan_price">$ 115</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Suite Team">Suite Team</p> <p class="plan_price">$ 55</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review20" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (99 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.3%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.9%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.1%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.3%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Amaan Ansari </div> <div class="author_designation">Full Stack Developer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Zendesk is really helpful in businesses to improve their communication with customers and sales teams.</p> <a href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener">Read all 99 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction20" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Zendesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="87" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox20" name="checkbox20" value="" data-soft-slug="zendesk" data-soft-id="2835"> <label for="checkbox20">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>87%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Zendesk','2835','2095','454','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Zendesk','2835','2095','454','c','1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png','Help Desk', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Skilljar"> <input type="hidden" class="ga_soft_id" value="18017"> <input type="hidden" class="ga_soft_slug" value="skilljar"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/skilljar" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556792045374_b_18.png" width="100" height="100" alt="Skilljar" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/skilljar" target="_self" rel="noopener" >Skilljar </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/skilljar/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by Skilljar</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview21" data-tab="overview21" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features21" data-tab="features21" class="ripple_btn d-flex align-items-center">Features</a> </div> </div> <div id="overview21" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Skilljar spurs customer retention through its latest innovations. It is customer success software that helps you provide comprehensive and trackable training to educate your customers and accurate customer health data, enabling you to drive more revenue. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/skilljar" target="_self" rel="noopener">Read More About Skilljar</a> </p> </div> </div> </div> <div id="features21" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Skilljar Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Content Library</li> <li class="col-md-4 soft_feature_list">Mobile Friendly</li> <li class="col-md-4 soft_feature_list">Single Sign On (sso)</li> <li class="col-md-4 soft_feature_list">Gamification</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Integrations</li> <li class="col-md-4 soft_feature_list">Learning Paths</li> <li class="col-md-4 soft_feature_list">Discussion Forums</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/skilljar" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox21" name="checkbox21" value="" data-soft-slug="skilljar" data-soft-id="18017"> <label for="checkbox21">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Skilljar','18017','20104','454','c','1556792045374_b_18.png','Learning Management', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Skilljar','18017','20104','454','c','1556792045374_b_18.png','Learning Management', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="FreeCRM for SMBs"> <input type="hidden" class="ga_soft_id" value="67312"> <input type="hidden" class="ga_soft_slug" value="free-crm-smbs"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/free-crm-smbs" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1684844065_Free CRM logo.png" width="100" height="100" alt="FreeCRM for SMBs" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/free-crm-smbs" target="_self" rel="noopener" >FreeCRM for SMBs </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/free-crm-smbs#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="FreeCRM for SMBs"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/free-crm-smbs#user-reviews"/> <input type="hidden" class="soft_id" value="67312"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">100% Free CRM Software for Your Business</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview22" data-tab="overview22" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features22" data-tab="features22" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing22" data-tab="pricing22" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review22" data-tab="review22" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction22" data-tab="user_satisfaction22" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview22" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> FreeCRM is an innovative customer success software that helps small and medium businesses seamlessly manage customer relationships. The CRM software is feature-packed with tools for collaboration, task management, time tracking, client management, account management, dependency management, etc. FreeCRM consolidates customer data into a single database... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/free-crm-smbs" target="_self" rel="noopener">Read More About FreeCRM for SMBs</a> </p> </div> </div> </div> <div id="features22" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">FreeCRM for SMBs Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Document Management</li> <li class="col-md-4 soft_feature_list">Email Marketing</li> <li class="col-md-4 soft_feature_list">Customer Support Ticketing</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Activity Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/free-crm-smbs" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing22" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">Forever</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="FreeCRM for SMBs"> <input type="hidden" class="popup_soft_id" value="67312"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review22" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/free-crm-smbs#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/nicolebrooks-20240130171723.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Nicole Brooks </div> <div class="author_designation">CEO</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">They offer a free trial, making them a better option for selecting software and improving my decision-making. Their user interface is reliable and secure, allowing tasks to be performed easily.</p> <a href="https://www.softwaresuggest.com/free-crm-smbs#user-reviews" target="_self" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction22" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">FreeCRM for SMBs Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="93" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox22" name="checkbox22" value="" data-soft-slug="free-crm-smbs" data-soft-id="67312"> <label for="checkbox22">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>92.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('FreeCRM for SMBs','67312','1536497','454','c','1684844065_Free CRM logo.png','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('FreeCRM for SMBs','67312','1536497','454','c','1684844065_Free CRM logo.png','CRM', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Salesforce"> <input type="hidden" class="ga_soft_id" value="16356"> <input type="hidden" class="ga_soft_slug" value="salesforce"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/salesforce" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1628683245_Salesforce logo1.jpg" width="100" height="100" alt="Salesforce" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/salesforce" target="_self" rel="noopener" >Salesforce </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/salesforce/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(207 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Salesforce"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/salesforce/reviews"/> <input type="hidden" class="soft_id" value="16356"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">#1 CRM & support solution for growing businesses</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview23" data-tab="overview23" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features23" data-tab="features23" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing23" data-tab="pricing23" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review23" data-tab="review23" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction23" data-tab="user_satisfaction23" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview23" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Salesforce makes it easy for small businesses and startups to build stronger client relationships with an all-in-one sales and support solution that is easy to use, set up, and maintain - best client management software with standard cost. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce" target="_self" rel="noopener">Read More About Salesforce</a> </p> </div> </div> </div> <div id="features23" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Salesforce Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex caters_text_gray"><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">File Sync And Share</li> <li class="col-md-4 soft_feature_list">Third Party Integrations</li> <li class="col-md-4 soft_feature_list">Analytics And Insights</li> <li class="col-md-4 soft_feature_list">Reports And Dashboards</li> <li class="col-md-4 soft_feature_list">Contract Management</li> <li class="col-md-4 soft_feature_list">Appexchange</li> <li class="col-md-4 soft_feature_list">Contact Management</li> <li class="col-md-4 soft_feature_list">Sales Forecasting</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/salesforce" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing23" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Starter Suite">Starter Suite</p> <p class="plan_price">$ 25</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce"> <input type="hidden" class="popup_soft_id" value="16356"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 80</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce"> <input type="hidden" class="popup_soft_id" value="16356"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 165</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce"> <input type="hidden" class="popup_soft_id" value="16356"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Unlimited">Unlimited</p> <p class="plan_price">$ 330</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Salesforce"> <input type="hidden" class="popup_soft_id" value="16356"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review23" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/salesforce/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (207 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.0%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.4%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 89.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.1%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ruchidhiman-20250127103212.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ruchi Dhiman </div> <div class="author_designation">Freelancer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Salesforce is a customer relationship management (CRM) software that can be used by businesses of all the sizes.</p> <a href="https://www.softwaresuggest.com/salesforce/reviews" target="_self" rel="noopener">Read all 207 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction23" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Salesforce Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="89" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.9</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox23" name="checkbox23" value="" data-soft-slug="salesforce" data-soft-id="16356"> <label for="checkbox23">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>89.5%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Salesforce','16356','49009','454','c','1628683245_Salesforce logo1.jpg','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Salesforce','16356','49009','454','c','1628683245_Salesforce logo1.jpg','CRM', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="d-flex align-items-center justify-content-center most_review_ribbon"><span class="mostreviewed_icon_bg"></span> Most Reviewed</div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Bitrix24"> <input type="hidden" class="ga_soft_id" value="1019"> <input type="hidden" class="ga_soft_slug" value="bitrix-24"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/bitrix-24" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1476426138_bitrix 24.png" width="100" height="100" alt="Bitrix24" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/bitrix-24" target="_self" rel="noopener" >Bitrix24 </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/bitrix-24/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(29 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Bitrix24"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/bitrix-24/reviews"/> <input type="hidden" class="soft_id" value="1019"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Bitrix Inc. </p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview24" data-tab="overview24" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features24" data-tab="features24" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing24" data-tab="pricing24" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review24" data-tab="review24" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction24" data-tab="user_satisfaction24" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview24" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Bitrix24 is one of the best CRM software that provides a platform to organize and track interactions with potential or existing clients, partners, agents, and other contacts. It is a collaboration platform thats perfect for CRM. It has over 30 tools that will help your... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/bitrix-24" target="_self" rel="noopener">Read More About Bitrix24</a> </p> </div> </div> </div> <div id="features24" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Bitrix24 Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Calendar Integration</li> <li class="col-md-4 soft_feature_list">Api And Integrations</li> <li class="col-md-4 soft_feature_list">Quotes And Invoices</li> <li class="col-md-4 soft_feature_list">Workflow Automation</li> <li class="col-md-4 soft_feature_list">Document Management</li> <li class="col-md-4 soft_feature_list">Sales Automation</li> <li class="col-md-4 soft_feature_list">Mobile CRM</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/bitrix-24" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing24" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Free">Free</p> <p class="plan_price">$ 0</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Bitrix24"> <input type="hidden" class="popup_soft_id" value="1019"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Plus">Plus</p> <p class="plan_price">$ 39</p> <p class="plan_duration">Unlimited user/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Bitrix24"> <input type="hidden" class="popup_soft_id" value="1019"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 99</p> <p class="plan_duration">Unlimited user/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Bitrix24"> <input type="hidden" class="popup_soft_id" value="1019"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 199</p> <p class="plan_duration">Unlimited user/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Bitrix24"> <input type="hidden" class="popup_soft_id" value="1019"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review24" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/bitrix-24/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (29 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.0%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.3%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 90.0%;"></span> </div> <div class="totaL_review_list">4.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/itoroetim-20241226141531.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">ITORO ETIM </div> <div class="author_designation">Account Executive</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Bitrix24 is a cloud-based, all-inclusive workspace for data management, client management, customer relationship management, reports, inventory, time, etc., and supports internal and external collaboration with teams and freelancers as well.</p> <a href="https://www.softwaresuggest.com/bitrix-24/reviews" target="_self" rel="noopener">Read all 29 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction24" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Bitrix24 Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="93" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox24" name="checkbox24" value="" data-soft-slug="bitrix-24" data-soft-id="1019"> <label for="checkbox24">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>92.8%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Bitrix24','1019','430','454','c','1476426138_bitrix 24.png','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Bitrix24','1019','430','454','c','1476426138_bitrix 24.png','CRM', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Raiseaticket"> <input type="hidden" class="ga_soft_id" value="13370"> <input type="hidden" class="ga_soft_slug" value="raiseaticket"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/raiseaticket" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1547118033_raiseaticket.png" width="100" height="100" alt="Raiseaticket" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/raiseaticket" target="_self" rel="noopener" >Raiseaticket </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/raiseaticket/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.9</span> <span class="rating_count" style="display: none">(13 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Raiseaticket"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/raiseaticket/reviews"/> <input type="hidden" class="soft_id" value="13370"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Raiseaticket Help Desk</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Customer Success Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview25" data-tab="overview25" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features25" data-tab="features25" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review25" data-tab="review25" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction25" data-tab="user_satisfaction25" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview25" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> A cloud-based help desk solution thats powerful, insightful, and easy to use. Raiseaticket platform is an enabler for a service and support-centric approach for your customers. Get started for free. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/raiseaticket" target="_self" rel="noopener">Read More About Raiseaticket</a> </p> </div> </div> </div> <div id="features25" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Raiseaticket Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Ticket Management</li> <li class="col-md-4 soft_feature_list">Asset Management</li> <li class="col-md-4 soft_feature_list">Live Chat Support</li> <li class="col-md-4 soft_feature_list">Collaboration Tools</li> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Multi Channel Support</li> <li class="col-md-4 soft_feature_list">Survey And Feedback</li> <li class="col-md-4 soft_feature_list">Escalation Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/raiseaticket" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review25" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/raiseaticket/reviews" target="_self" rel="noopener">4.9 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (13 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.4%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 98.5%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 98.5%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 98.5%;"></span> </div> <div class="totaL_review_list">4.9</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Shawn </div> <div class="author_designation">IT Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Raiseaticket is an excellent ticketing tool with many features. One particularly helpful feature is the scheduled task option, which allows for automatic ticket creation.</p> <a href="https://www.softwaresuggest.com/raiseaticket/reviews" target="_self" rel="noopener">Read all 13 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction25" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Raiseaticket Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="98" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="30" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">3.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div 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class="ajax_loader_div"> <span class="ajax_loader_img"></span> </div> </div> <div class="trending_customer_sticky"></div> </div>  </div> <div class="call_popup_main"></div> </div> <div class="listing_main_tabcontent bguide_tab_content"> <div id="buyers_guide_tab" class="row"> <div class="col-12"> <script> var buyer_guide_soft_list_top = 'assas'; </script> <div class="top_software_recomend"></div> </div> <div class="col-sm-12 col-xl-4 sidebar_bguide"> <div class="b_guide_sidebar"> <span class="b_guide_sidebar_title d-flex align-items-center"><span class="buyers_guide_toc_icon"></span> Table of Content</span> <div class="main_toc_content"><ol class="b_guide_sidebar_ol"> <li><a href="#sidebartab_0">What Is Customer Success Software?</a></li> <li><a href="#sidebartab_1">Benefits of Customer Success Software</a></li> <li><a href="#sidebartab_2">Key Features of Customer Success Management Software</a></li> <li><a href="#sidebartab_3">Why Do You Need a Customer Success Platform?</a></li> <li><a href="#sidebartab_4">How to Choose a Customer Success Platform?</a></li> <li><a href="#sidebartab_5">Top 5 Customer Success Software with Pros, Cons, Features, and Pricing</a></li> <li><a href="#sidebartab_6">How to Implement a Customer Success Platform?</a></li> <li><a href="#sidebartab_7">Challenges in Customer Success Software</a></li> <li><a href="#sidebartab_8">Current Trends in Customer Success Software</a></li> <li><a href="#sidebartab_9">Conclusion</a></li> </ol></div> </div> </div> <div class="col-sm-12 col-xl-8"> <div class="cat_disc_section cat_page_disc_section"> <div class="cat_disc_div"> <p dir="ltr" style="margin-left:0.75pt"><img alt="customer success software guide" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/customer-success-software-guide.jpg" /></p> <p dir="ltr" style="margin-left:0.75pt">Delivering exceptional customer experiences is not just a luxury in today's fiercely competitive market; it's essential for long-term sustainability. Because of this, customer success software has become the absolute game-changer.</p> <p>Customer success software is more than just a regular toolbox; it is a dynamic collection of tools and services that have been painstakingly designed to support businesses in their unrelenting pursuit of customer success.</p> <p>According to research, the global customer success platforms market is estimated to reach $3.1 billion by 2026. It gives businesses the ability to successfully manage customer relationships, anticipate their needs with ease, and achieve unmistakable success.</p> <p>With an arsenal of cutting-edge analytics, automation wizardry, and seamless collaboration features, this software ensures that businesses have the all-knowing eye and dexterous hand needed to extract the most value from each customer interaction. The days of strewn customer data and educated guesswork are over.</p> <p>Customer success software centralizes all customer information, allowing businesses to see the entire customer journey. It's a veritable fountain of knowledge, revealing trends, forecasting impending challenges, and revealing personalized strategies to delight customers based on their unique preferences and quirks.</p> <p>But that's not all. Prepare to be astounded by the effectiveness of proactive customer engagement. A customer success platform becomes your most powerful ally, bombarding you with automated alerts, targeted notifications, and personalized content delivery.</p> <p>It ensures that your company is always connected to its customers, answering their questions proactively, initiating timely outreach, and providing laser-focused resources to propel its success.</p> <h2><strong><a id="definition" name="definition"><span style="color:#000000">What Is Customer Success Software?</span></a><span style="color:#000000"> </span></strong></h2> <p>Customer success management (CSM) software is advanced software that analyzes your existing customer data to provide you with a comprehensive picture of your customers and their experiences.</p> <p>With its top-notch algorithms and analytical capabilities, CSM software provides you with a comprehensive view of your customers and their experiences, allowing you to fine-tune your strategies like never before.</p> <p>While you may be familiar with <a href="https://www.softwaresuggest.com/customer-service-software" target="_blank">customer service software</a>, CSM software takes specialization to new heights. It goes beyond the surface level, honing in on specific areas where your customer service can excel.</p> <p>CSM software serves as your trusted guide, leading you to untapped reservoirs of valuable information. By deciphering the intricacies of customer interactions, it helps you identify patterns, uncover pain points, and unlock the potential for exceptional service enhancements.</p> <p>But CSM software doesn't stop there. It becomes the catalyst for continuous improvement, equipping you with actionable intelligence to optimize your customer service strategies. With data-driven decision-making, you can strategically allocate resources where they are most needed and align your efforts to deliver unparalleled customer satisfaction.</p> <h2><a id="benefits" name="benefits"><span style="color:#000000"><strong>Benefits of Customer Success Software</strong></span></a></h2> <p>The business landscape today is fiercely competitive, and customer success software<strong> </strong>has emerged as a transformative tool for organizations looking to optimize customer relationships and drive growth. Let's delve into these benefits in detail:</p> <h3><strong>1. Increase visibility</strong></h3> <p>Customer success software provides organizations with enhanced visibility into customer interactions and touchpoints. By consolidating customer data from various sources into a centralized platform, businesses gain a comprehensive view of their customers' journey.</p> <p>This holistic visibility allows them to track customer behavior, preferences, and satisfaction levels at every stage. Armed with these insights, businesses can identify engagement opportunities, anticipate needs, and align their strategies to deliver highly personalized experiences.</p> <h3><strong>2. Improve customer experience and engagement</strong></h3> <p>One of the primary advantages of customer success management software<strong> </strong>is its ability to elevate customer experience and engagement. By leveraging advanced analytics and automation, businesses can proactively address customer needs, offer timely support, and provide personalized content.</p> <p>Automated alerts and notifications facilitate proactive outreach, ensuring businesses stay connected with customers throughout their entire lifecycle. Such a personalized and proactive approach not only boosts customer satisfaction but also enhances loyalty and advocacy.</p> <h3><strong>3. Enhanced customer insights</strong></h3> <p>Customer success software empowers businesses to gain deeper insights into their customer base. By analyzing customer data, behavior, and feedback, businesses can uncover valuable patterns, preferences, and pain points.</p> <p>These insights help identify opportunities for upselling and cross-selling, refine product offerings, and develop targeted marketing strategies. With a better understanding of their customers, businesses can tailor their approach to meet specific needs, resulting in higher customer satisfaction and retention rates.</p> <h3><strong>4. Increased efficiency</strong></h3> <p>Customer success software streamlines and automates various customer-related processes, leading to increased efficiency.</p> <p>Automated notifications, reminders, and follow-ups ensure that critical tasks are not overlooked, reducing the risk of missed opportunities. Moreover, collaboration features within the software facilitate cross-functional communication, enabling teams to work cohesively toward customer success.</p> <h3><strong>5. Reduce churn</strong></h3> <p>CSM plays a critical role in reducing customer churn, a key metric for business success. By monitoring customer behavior, usage patterns, and feedback, businesses can identify early warning signs of dissatisfaction or disengagement.</p> <p>This proactive approach allows them to intervene promptly, address concerns, and provide proactive solutions to prevent churn. Customer success software helps businesses build stronger relationships, improve retention rates, and minimize revenue loss associated with customer attrition.</p> <h3><strong>6. Boost efficiency</strong></h3> <p>Another significant benefit of customer success software is its ability to boost operational efficiency. With streamlined processes, automated workflows, and real-time analytics, businesses can optimize their resources and achieve higher productivity.</p> <p>The software empowers customer success teams to effectively prioritize tasks, track progress, and focus on high-impact activities. By eliminating manual data entry, reducing duplication, and automating routine tasks, businesses can free up valuable time for strategic initiatives and value-added customer interactions.</p> <h3><strong>7. Scalability</strong></h3> <p>The best customer success software is designed to scale with businesses as they grow. Whether organizations are serving a few customers or managing a large client base, the software can accommodate their needs. As customer volumes increase, the software adapts to handle the growing data, interactions, and complexities.</p> <p>This scalability ensures that businesses can continue delivering personalized customer experiences, maintaining high levels of service even as their customer base expands.</p> <p>From increased visibility and improved customer experience to enhanced insights, reduced churn, boosted efficiency, and scalability, this software empowers organizations to optimize their customer relationships and drive sustainable growth.</p> <h2><a id="features" name="features"><span style="color:#000000"><strong>Key Features of Customer Success Management Software</strong></span></a></h2> <p>Customer Success Management (CSM) software offers a comprehensive range of features that are specifically designed to enhance customer engagement, satisfaction, and overall success. Let's take a closer look at the key features that make CSM software an invaluable tool for businesses:</p> <p><img alt="essential features of customer success software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/essential-features-of-customer-success-software.jpg" /></p> <h3><strong>1. Customer dashboards or profiles</strong></h3> <p>The customer success management platform provides businesses with customer profiles that consolidate and present vital customer information in a single, easily accessible view. These dashboards offer a holistic overview of each customer's journey.</p> <p>These include their history, interactions, preferences, and current status. By utilizing customer dashboards, businesses can effectively track consumer health scores, identify accounts at risk, and monitor key metrics to ensure proactive customer management.</p> <h3><strong>2. Communication management tools</strong></h3> <p>Efficient and effective communication is the backbone of customer success. CSM software offers robust communication management tools to facilitate seamless interactions.</p> <p>By centralizing communication records, businesses can ensure consistent messaging, promptly follow up on customer inquiries, and provide timely support. This further fosters and nurtures strong customer relationships.</p> <h3><strong>3. Content creation and management tools</strong></h3> <p>Customer success system often incorporate content creation and management tools that enable businesses to deliver relevant and personalized information to their customers. These tools allow businesses to create, store, and distribute educational content, onboarding materials, tutorials, and FAQs.</p> <h3><strong>4. Personalization and segmentation</strong></h3> <p>CSM software offers powerful personalization capabilities that allow businesses to tailor customer interactions and experiences by segmenting customers based on various criteria. These mainly include industry, usage patterns, or subscription level; businesses can deliver targeted and relevant messaging.</p> <p>Personalization features enable businesses to customize product recommendations and deliver personalized onboarding experiences. This eventually strengthens customer relationships and drives higher levels of engagement.</p> <h3><strong>5. Self-service channels</strong></h3> <p>Self-service channels play a vital role in empowering customers and reducing reliance on support teams. CSM software often includes self-service portals or knowledge bases where customers can independently access valuable resources, FAQs, troubleshooting guides, and community forums.</p> <p>These self-service channels empower customers to find answers to common queries on their own, saving time and effort for both customers and support teams.</p> <h3><strong>6. Feedback collection</strong></h3> <p>CSM software boasts robust feedback collection tools that empower businesses to gather valuable insights from their customers. These tools facilitate the seamless collection of feedback through surveys, feedback forms, and customer sentiment analysis.</p> <p>Armed with this wealth of data, businesses can make well-informed, data-driven decisions and continuously refine their products, services, and customer experiences to exceed customer expectations.</p> <h3><strong>7. Customer segmentation tools</strong></h3> <p>Personalized customer success strategies are essential, and CSM software offers powerful segmentation capabilities to achieve this. Through precise customer segmentation, businesses can tailor their engagement strategies, and cater to the specific needs of each customer segment.</p> <p>This level of customization not only enhances customer satisfaction but also boosts retention rates, as customers feel valued and understood.</p> <h3><strong>8. Automation capabilities</strong></h3> <p>Time-consuming, repetitive tasks are a thing of the past with CSM software's automation capabilities. By automating routine tasks and processes through streamlined workflows, businesses can save valuable time and enhance efficiency.</p> <p>CSM software automates tasks like customer onboarding, follow-ups, renewals, and upselling, ensuring consistent and timely communication with customers.</p> <p>With these time-saving measures in place, businesses can redirect their resources to high-value activities such as proactive customer outreach and personalized support, ultimately driving customer success.</p> <h3><strong>9. Proactive support and outreach</strong></h3> <p>With CSM software, businesses can take customer support and outreach to the next level by adopting a proactive approach. By harnessing customer data and leveraging advanced analytics, businesses can identify customers who may be at risk or in need of assistance.</p> <p>CSM software enables businesses to set up alerts and triggers based on predefined criteria, ensuring that appropriate actions are taken to address customer concerns before they escalate.</p> <p>Proactive support and outreach not only prevent customer churn but also demonstrate a genuine commitment to customer success, fostering long-term relationships built on trust.</p> <h3><strong>10. Integration support</strong></h3> <p>Seamless integration with other systems and tools is a critical feature of client success software. This integration allows businesses to consolidate customer data, streamline workflows, and facilitate the smooth flow of information across different teams and departments.</p> <p>By harmonizing data and processes, businesses can enhance operational efficiency, improve data accuracy, and foster collaboration, resulting in a seamless customer success management experience.</p> <h3><strong>11. Analytics</strong></h3> <p>CSM software offers robust analytics capabilities that provide businesses with actionable insights into customer behavior, engagement, and success metrics.</p> <p>Comprehensive reporting and user-friendly dashboards enable businesses to gain a deep understanding of customer health scores, churn rates, product usage, and customer satisfaction levels.</p> <p>With all these features, businesses can make informed decisions, prioritize actions, and optimize their customer success strategies to drive continuous improvement and deliver exceptional customer experiences.</p> <h2><a id="why-need" name="why-need"><span style="color:#000000"><strong>Why Do You Need a Customer Success Platform?</strong></span></a></h2> <p>Customer success plays a crucial role in achieving sustainable growth and maintaining a loyal customer base. To effectively address this need, businesses are getting their hands on customer success platforms. Some of the most common reasons why you need a customer success platform are written below. Let’s take a look at them!</p> <h3><strong>1. Manage customer data</strong></h3> <p>A Customer Success Platform acts as a centralized repository, enabling businesses to store and organize all customer-related information. With a holistic view of customer data, businesses can better understand their customers, personalize interactions, and provide tailored solutions to their specific needs.</p> <h3><strong>2. Gain insights into customer behavior</strong></h3> <p>One of the major advantages of a customer success platform is its ability to analyze customer behavior and identify patterns and trends.</p> <p>Leveraging advanced analytics, businesses can gain valuable insights into customer preferences, and engagement levels. These insights allow for data-driven decision-making, and optimization of customer journeys.</p> <h3><strong>3. Boost revenue</strong></h3> <p>With a customer success platform, businesses can easily identify cross-selling or upselling opportunities and deliver targeted offers/recommendations. Additionally, the platform enables businesses to track customer satisfaction, gather feedback, and identify areas of improvement. This eventually boosts customer loyalty and reduces churn rates.</p> <h3><strong>4. Enable communication and collaboration</strong></h3> <p>A customer success platform facilitates seamless communication and collaboration by providing a centralized platform for sharing and accessing customer-related information, tasks, and notes. Through this, teams are able to work together efficiently and ensure consistent and personalized customer interactions.</p> <h3><strong>5. Accelerated growth</strong></h3> <p>A customer success platform assists in identifying and nurturing high-value customers, and increasing customer lifetime value. It empowers businesses to proactively engage with customers, provide timely support, and deliver personalized experiences. This enhances customer satisfaction and takes the company to the next level.</p> <h3><strong>6. Integrate with other business tools</strong></h3> <p>A customer success platform can easily integrate with other various business tools. These mainly take into account CRM systems, marketing automation platforms, and customer support software.</p> <p>This integration ensures a smooth flow of customer data across different systems, eliminating silos and improving overall efficiency. It allows businesses to have a holistic view of the customer journey and ensures consistent and coordinated efforts across all touchpoints.</p> <p>By prioritizing customer success through the adoption of a Customer Success Platform, businesses can enhance customer satisfaction, increase customer loyalty, and drive long-term success.</p> <h2><a id="selection-of-platform" name="selection-of-platform"><span style="color:#000000"><strong>How to Choose a Customer Success Platform?</strong></span></a></h2> <p>A customer success platform is a vital tool for businesses aiming to improve customer satisfaction and drive growth. It enables organizations to streamline customer success processes, effectively manage customer relationships, and achieve better customer outcomes.</p> <p>However, selecting the right customer success platform can be a challenging task. To ensure you make an informed decision, consider the following factors when choosing a customer success platform:</p> <h3><strong>1. Choose a selection team</strong></h3> <p>Form a selection team consisting of representatives from various departments, including customer success, sales, marketing, and IT. Involving stakeholders from different areas ensures that all perspectives are considered during the evaluation process. This team will be responsible for assessing available options, gathering requirements, and making the final decision.</p> <h3><strong>2. Define your business needs</strong></h3> <p>Before evaluating different platforms, clearly define your business needs and objectives. Consider the specific challenges your customer success team faces, such as onboarding, adoption, retention, and upselling. Determine the key features and functionalities required to address these challenges effectively.</p> <h3><strong>3. Evaluate integration with olther tools</strong></h3> <p>Check whether the customer success platform integrates smoothly with your existing tools and systems. Consider the tools your team currently uses, such as CRM, <a href="https://www.softwaresuggest.com/marketing-automation-software" target="_blank">marketing automation</a>, or <a href="https://www.softwaresuggest.com/project-management-software" target="_blank">project management software</a>.</p> <p>Seamless integration enables data sharing and workflow streamlining, and provides a comprehensive view of customer interactions. Look for pre-built integrations or APIs that allow for easy data exchange.</p> <h3><strong>4. Consider the cost</strong></h3> <p>Assess the pricing models of different customer success platforms. Some platforms offer a flat fee, while others have tiered pricing based on the number of users or features. Determine your budget and evaluate whether the platform's cost aligns with the value it provides.</p> <p>Consider additional costs, such as implementation, training, and ongoing support. Compare pricing structures and choose a platform that offers the best value for your investment.</p> <h3><strong>5. Negotiate terms</strong></h3> <p>Once you have identified a suitable customer success platform, don't hesitate to negotiate terms. Discuss pricing, contract length, and any specific requirements you may have. Be transparent about your budget constraints and the value you expect to gain.</p> <p>Negotiating can often result in more favorable terms, such as discounted pricing, additional features, or extended trial periods. Vendors are often willing to accommodate reasonable requests to secure your business.</p> <h3><strong>6. Test integration and usability</strong></h3> <p>Before making a final decision, conduct a thorough evaluation of the shortlisted platforms. Request demos or trial access to test the platform's integration capabilities and usability. Involve end-users from your customer success team to gain their insights and feedback.</p> <p>Assess the platform's intuitiveness, ease of navigation, and alignment with existing workflows. Consider factors like customization options, reporting capabilities, and the availability of actionable insights.</p> <h3><strong>7. Seek customer references and reviews</strong></h3> <p>To gain a better understanding of the platform's performance, seek customer references and read online reviews. Connect with existing customers of the platform to gather their experiences and insights.</p> <p>Inquire about their satisfaction levels, the platform's reliability, and the vendor's support quality. Online reviews can provide additional perspectives and help you make a well-informed decision.</p> <h3><strong>8. Make the final decision</strong></h3> <p>After considering all the factors mentioned above, collaborate with your selection team to make the final decision. Evaluate each platform's strengths and weaknesses based on your business needs, integration capabilities, pricing, usability, and customer feedback.</p> <p>Take into account the long-term potential of the platform and its scalability to accommodate your future growth. Choose the platform that best aligns with your requirements and offers the most value to your organization.</p> <p>Selecting the right customer success platform requires a systematic and comprehensive approach. By following the above-mentioned steps, you can easily hop on the<strong> </strong>best customer success software.<strong> </strong></p> <h2><a id="top-softwares" name="top-softwares"><span style="color:#000000"><strong>Top 5 Customer Success Software with Pros, Cons, Features, and Pricing</strong></span></a></h2> <table class="cm_table_client_logo_section" style="width:1183px"> <tbody> <tr> <th style="width:214px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: center;"><strong>Name</strong></div> </th> <th style="width:218px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Free Trial</strong></div> </th> <th style="width:219px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Demo</strong></div> </th> <th style="width:197px"> <div style="background-color: rgb(33, 97, 140); color: rgb(255, 255, 255); font-weight: 400; font-size: 15px; font-family: sans-serif; height: 45px; display: flex; align-items: center; justify-content: center; text-align: left;"><strong>Starting Price</strong></div> </th> </tr> <tr> <td style="width:214px"> <p style="text-align:center"><a href="#gainsight"><strong>Gainsight</strong></a></p> </td> <td style="text-align:center; width:218px">14 Days</td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$1,200</td> </tr> <tr> <td style="width:214px"> <p style="text-align:center"><a href="#custify"><strong>Custify</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>14 Days</p> </td> <td style="text-align:center; width:219px">Yes</td> <td style="text-align:center; width:197px">$999</td> </tr> <tr> <td style="width:214px"> <p style="text-align:center"><a href="#clientsuccess"><strong>ClientSuccess</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>14 Days</p> </td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$1,200</td> </tr> <tr> <td style="width:214px"> <p style="text-align:center"><a href="#planhat"><strong>Planhat</strong></a></p> </td> <td style="text-align:center; width:218px">14 Days</td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$999</td> </tr> <tr> <td style="width:214px"> <p style="text-align:center"><a href="#whatfix"><strong>Whatfix</strong></a></p> </td> <td style="text-align:center; width:218px"> <p>7 Days</p> </td> <td style="text-align:center; width:219px"> <p>Yes</p> </td> <td style="text-align:center; width:197px">$500</td> </tr> </tbody> </table> <p>With so many customer success software available in the market, choosing the best one is not easy. This is where our list of top 5 customer success software will help you choose the best one for your business. Let’s take a look at them!</p> <h3><strong>1. <a href="https://www.softwaresuggest.com/gainsight" id="gainsight" name="gainsight">Gainsight</a></strong></h3> <p><img alt="gainsight dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/gainsight-customer-success-dashboard.png" /></p> <p>Gainsight provides a comprehensive platform for your customer success strategy that strives to coordinate the objectives, perceptions, and actions of various customer-facing teams, including sales, marketing, support, and product.</p> <p>The platform helps lower churn, boost retention rates, and even spur expansion potential by offering a unified perspective of the client. Gainsight empowers your teams to provide exceptional customer experiences throughout the full customer lifecycle with a variety of tools.</p> <p>The platform provides useful capabilities to get in-depth client data, solicit their input directly, and gauge their levels of involvement. You can consistently and more effectively meet your client’s needs if you have a better grasp of them.</p> <h4><strong>Features</strong></h4> <ul> <li>Engagement analytics</li> <li>Pre-packaged analytics graphs</li> <li>Sponsor tracking</li> <li>Interactive report builder</li> </ul> <h4><strong>Pros</strong></h4> <ul> <li>This software assists businesses in decreasing the chances of customer churn through its advanced customer scoring tool.</li> <li>Its Insight feature enables the centralization of data sources to give users a 360-degree view of their client profiles and assess their overall health.</li> <li>This software automates several communication processes, which makes it very simple for users to operate.</li> </ul> <h4><strong>Cons</strong></h4> <ul> <li>At times, the load times can be a little long for certain specific pages.</li> <li>It requires a steep learning curve to get your hands on this software.</li> </ul> <h4><strong>Pricing</strong></h4> <ul> <li>On-request</li> </ul> <h3><strong>2. <a href="https://www.softwaresuggest.com/custify" id="custify" name="custify">Custify</a></strong></h3> <p><img alt="custify dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/custify-customer-success-dashboard.png" /></p> <p>Custify is a cloud-hosted customer success software solution created to assist businesses in efficiently collecting data from various channels. Custify provides businesses with the data they need to improve customer retention, lower churn rates, increase revenue, optimize contract renewals, and do much more.</p> <p>Organizations can easily keep track of license usage on its flexible platform and get timely alerts when contracts and free trials are about to expire. This maximizes the potential for paid subscriptions and upselling.</p> <h4><strong>Features</strong></h4> <ul> <li>KPI tracking</li> <li>Customer 360</li> <li>Task assignment</li> <li>Audience segmentation</li> </ul> <h4><strong>Pros</strong></h4> <ul> <li>It offers exceptional client communication functionalities that save extensive time and smoothen work.</li> <li>Along with being a CRM tool, it shows multiple health scores and trends on a single screen which reduces complexities.</li> <li>It allows users to easily create segments, track the lifecycle stage of each client, and receive alerts whenever a user is experiencing trouble.</li> </ul> <h4><strong>Cons</strong></h4> <ul> <li>Its dashboard lacks certain advanced features.</li> <li>The ability to customize emails is limited for certain reports.</li> </ul> <h4><strong>Pricing</strong></h4> <ul> <li>Starts from $199.0 per user per month</li> </ul> <h3><strong>3. <a href="https://www.softwaresuggest.com/clientsuccess" id="clientsuccess" name="clientsuccess">ClientSuccess</a></strong></h3> <p><img alt="clientsuccess dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/clientsuccess-customer-success-dashboard.png" /></p> <p>ClientSuccess is an inclusive platform for fostering customer success in SaaS companies. It is specifically designed to cultivate a customer-centric culture across the entire organization. The platform offers a range of solutions to support customer success teams in improving customer onboarding, adoption, retention, and growth.</p> <p>Positioning itself as the ultimate solution for comprehensive customer success management, ClientSuccess equips teams with essential tools and features to efficiently carry out their responsibilities.</p> <h4><strong>Features</strong></h4> <ul> <li>Customer segmentation</li> <li>Role-based user permissions</li> <li>Revenue forecasting</li> <li>Revenue management</li> </ul> <h4><strong>Pros</strong></h4> <ul> <li>This software is very simple and easy to use, which attracts more and more users.</li> <li>It offers excellent customer service, which resolves all customer queries in no time.</li> <li>It automatically links users’ inboxes which saves plenty of time to manually add each and every mail.</li> </ul> <h4><strong>Cons</strong></h4> <ul> <li>This software doesn’t support certain types of workflows.</li> <li>At times, it is very difficult to manage a team and not have to click into individual accounts.</li> </ul> <h4><strong>Pricing</strong></h4> <ul> <li>On-request</li> </ul> <h3><strong>4. <a href="https://www.softwaresuggest.com/planhat" id="planhat" name="planhat">Planhat</a></strong></h3> <p><img alt="planhat dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/planhat-customer-success-dashboard.png" /></p> <p>Planhat is a popular solution for aggregating customer data. This makes it an excellent choice for companies. It integrates seamlessly with popular CRMs such as HubSpot and Salesforce and <a href="https://www.softwaresuggest.com/customer-communications-management-software" target="_blank">customer communications software</a>.</p> <h4><strong>Features</strong></h4> <ul> <li>Internal collaboration</li> <li>Automated workflow</li> <li>Customer segmentation</li> <li>Sponsor tracking</li> </ul> <h4><strong>Pros</strong></h4> <ul> <li>This software offers easy-to-use and configurable workflows.</li> <li>It provides a dedicated API that helps in integration with multiple third-party tools.</li> <li>Since it doesn’t require any setup fee, startups are able to get their hands on this software with ease.</li> </ul> <h4><strong>Cons</strong></h4> <ul> <li>Its UI is a little rough around the edges.</li> <li>This software doesn’t offer a free trial.</li> </ul> <h4><strong>Pricing</strong></h4> <ul> <li>On-request</li> </ul> <h3><strong>5. <a href="https://www.softwaresuggest.com/whatfix" id="whatfix" name="whatfix">Whatfix</a></strong></h3> <p><img alt="whatfix dashboard" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/whatfix-customer-success-dashboard.png" /></p> <p>Whatfix is an employee engagement and onboarding software solution that supports all stages of the employment lifecycle. The system assists businesses in establishing productive company cultures in which employees across teams and departments are aligned and working toward the same goals.</p> <h4><strong>Features</strong></h4> <ul> <li>IP whitelisting</li> <li>Audit logs</li> <li>Auto translation</li> <li>Content aggregation</li> </ul> <h4><strong>Pros</strong></h4> <ul> <li>This software offers an intuitive software solution that assists organizations in establishing better company cultures.</li> <li>Its informative onboarding process boosts the efficiency of the workforce.</li> <li>This platform helps users make the most of the system with various learning resources.</li> </ul> <h4><strong>Cons</strong></h4> <ul> <li>At times, the software can get slowed down and cause difficulties.</li> <li>Due to custom pricing, this software is quite expensive.</li> </ul> <h4><strong>Pricing</strong></h4> <ul> <li>Custom pricing</li> </ul> <p>From the top five above-mentioned software, you can easily hop on the best one which suits your business requirements. Whichever software you choose, make sure to explore its features and pricing models before you make your final decision.</p> <h2><a id="implement" name="implement"><span style="color:#000000"><strong>How to Implement a Customer Success Platform?</strong></span></a></h2> <p>A client success platform enables businesses to proactively engage with customers, deliver personalized experiences, and drive value throughout the customer journey. To successfully implement a customer success platform, organizations need to follow a strategic and well-planned approach. These primarily include:</p> <p><img alt="How to Implement a Customer Success Platform" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/steps-for-implementing-customer-success-software.jpg" /></p> <h3><strong>1. Identify your business goals</strong></h3> <p>Before diving into the implementation process, it's crucial to clearly identify your business goals and objectives. Determine what you want to achieve with your customer success efforts.</p> <p>Are you aiming to increase customer retention, reduce churn, drive upsells, or improve overall customer satisfaction? By defining your goals, you can align your implementation strategy accordingly and ensure that your customer success platform supports your specific business needs.</p> <h3><strong>2. Choose a customer success platform</strong></h3> <p>Once you have defined your goals, the next step is to choose a suitable customer success platform. Evaluate different platforms based on their features, scalability, integration capabilities, and cost-effectiveness.</p> <p>Look for a platform that aligns with your business requirements and offers the necessary tools to drive customer success. Consider factors such as data management, analytics capabilities, automation features, and customer communication functionalities.</p> <p>Additionally, ensure that the platform integrates seamlessly with your existing systems, such as <a href="https://www.softwaresuggest.com/crm-software">CRM</a> and <a href="https://www.softwaresuggest.com/help-desk-software" target="_blank">help desk software</a>.</p> <h3><strong>3. Configure your customer success platform</strong></h3> <p>After selecting a customer success platform, it's time to configure it according to your specific business needs. Customize the platform to align with your workflows, <a href="https://www.softwaresuggest.com/blog/customer-lifecycle-management/">customer lifecycle</a> stages, and desired customer engagement strategies.</p> <p>Set up customer health scores, define triggers and alerts, and establish communication channels within the platform. Tailor the platform to accommodate your customer success processes and ensure it reflects your unique brand identity.</p> <h3><strong>4. Migrate your customer data</strong></h3> <p>To leverage the full potential of a customer success platform, it's essential to migrate your customer data accurately and securely. This includes importing existing customer information, historical data, and relevant metrics into the platform.</p> <p>Ensure that the migration process is seamless and error-free to maintain data integrity. Collaborate with your IT team or consult with the platform provider to ensure a smooth data migration process while adhering to data protection and privacy regulations.</p> <h3><strong>5. Educate your customers</strong></h3> <p>To get the most out of your customer success platform, educate them on its capabilities and how it can improve their experience. Tell your customers about the platform's benefits and emphasize how it will help them accomplish their objectives.</p> <p>To assist them in effectively utilizing the platform's features, give them training materials, tutorials, and documentation.</p> <h3><strong>6. Run assessment calls</strong></h3> <p>As part of the implementation process, conduct assessment calls with your customers to evaluate their needs, goals, and pain points. These calls provide an opportunity to gather feedback, understand their expectations, and align your customer success strategies accordingly.</p> <p>Assess the value they expect from the platform and explore how you can tailor its features to meet their specific requirements. These assessment calls also allow you to identify potential roadblocks and ensure that the platform implementation is on track.</p> <h3><strong>7. Implement a conversational experience</strong></h3> <p>To enhance customer engagement and satisfaction, implement a conversational experience within your customer success platform. Incorporate chatbots, live chat, or ticketing systems to enable real-time communication with your customers.</p> <p>These conversational channels facilitate instant support, enable proactive outreach, and foster personalized interactions. Leverage automation and AI capabilities to provide self-service options and deliver timely, relevant information to your customers.</p> <h3><strong>8 Collaborate with other departments</strong></h3> <p>Customer success is a cross-functional effort that requires collaboration and alignment across various departments within the organization. Work closely with sales, marketing, product, and support teams to ensure a seamless customer experience throughout their journey.</p> <p>Collaborative efforts will help align customer success strategies with broader business objectives and ensure a consistent customer experience at every touchpoint.</p> <h3><strong>9. Internal cooperation instead of competition</strong></h3> <p>Encourage internal cooperation and synergy among different teams instead of fostering a competitive mindset. Create a culture that values teamwork, knowledge sharing, and mutual support.</p> <p>Break down silos and facilitate open communication channels to enable seamless coordination between departments. By fostering cooperation, you can ensure that all teams work together to deliver exceptional customer experiences and drive customer success.</p> <p>By following these key steps, organizations can easily implement a customer success platform. With the right platform in place, businesses can optimize customer engagement, deliver personalized experiences, and achieve long-term customer satisfaction and success.</p> <h2><a id="challenges" name="challenges"><span style="color:#000000"><strong>Challenges in Customer Success Software</strong></span></a></h2> <p>Customer success software provides valuable insights and tools that ensure customer satisfaction, retention, and growth. However, organizations may encounter various challenges when implementing and utilizing customer success software. Some of these include:</p> <p><img alt="Challenges in Customer Success Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/challenges-faced-in-customer-success-software.jpg" /></p> <h3><strong>1. Overlap</strong></h3> <p>A primary challenge in utilizing Customer Success software is the potential overlap with existing systems and tools within an organization. Many companies already employ various software platforms to manage different customer interactions.</p> <p>These mainly take into account CRM systems, marketing automation tools, and support ticketing systems. Integrating Customer Success software with these systems can be complex, requiring careful planning and coordination to avoid duplicated efforts and confusion among teams.</p> <h3><strong>2. Data quality</strong></h3> <p>Ensuring the accuracy and quality of data within the Customer Success software is another critical challenge. Customer data is often scattered across multiple sources.</p> <p>These include CRM databases, billing systems, and product usage analytics. Integrating and consolidating these sources can be challenging, and inconsistencies or errors can lead to inaccurate insights and recommendations.</p> <p>Establishing data governance practices, conducting regular data audits, and implementing data cleansing processes are essential for maintaining reliable and trustworthy data within the Customer Success software.</p> <h3><strong>3. Monitoring customer usage</strong></h3> <p>An essential aspect of Customer Success is monitoring customer usage and engagement with the product or service. Customer Success software typically tracks metrics like product adoption, feature usage, and user activity.</p> <p>However, capturing and interpreting this usage data accurately can be complex, especially for products with intricate workflows or usage patterns. Additionally, different customers may have unique usage requirements, making it challenging to develop standardized monitoring mechanisms that cater to everyone.</p> <p>Organizations need to invest in robust analytics capabilities and tailor monitoring approaches to effectively capture the specific usage patterns of their customers.</p> <h3><strong>4. Maintaining relationships with every customer</strong></h3> <p>Building and nurturing strong relationships with every customer is a fundamental goal of Customer Success. However, as the customer base grows, it becomes increasingly challenging to provide personalized attention to each customer.</p> <p>Customer Success software can automate certain aspects of relationship management, such as targeted communications or tracking customer interactions.</p> <p>Striking the right balance between automation and personalization can be difficult. Organizations must design workflows and processes that enable Customer Success teams to focus on high-value interactions while leveraging automation for routine tasks.</p> <h3><strong>5. Customers not finding value</strong></h3> <p>Despite the best efforts of Customer Success teams, some customers may struggle to find value in the purchased product or service. This could be due to a mismatch between customer expectations and product capabilities or a lack of awareness about certain features.</p> <p>Organizations need to continually refine their customer segmentation and predictive modeling techniques to maximize the effectiveness of their Customer Success efforts.</p> <p>Addressing the challenges related to CSM software drives customer satisfaction and loyalty. By overcoming these challenges, companies can unlock the full potential of their customer success software and build enduring relationships with their customers.</p> <h2><a id="trends" name="trends"><span style="color:#000000"><strong>Current Trends in Customer Success Software</strong></span></a></h2> <p>Customer Success has emerged as a critical business function, with a focus on maximizing customer value and fostering long-term relationships.</p> <p>To effectively manage and enhance customer success, businesses are increasingly relying on customer success software. Some of the current trends in customer success software include:</p> <p><img alt="Current Trends in Customer Success Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3.ap-southeast-1.amazonaws.com/pageimages/emerging-trends-in-customer-success-software.jpg" /></p> <h3><strong>1. The rise of customer advocacy</strong></h3> <p>A popular trend in customer success software is the rise of customer advocacy. Companies have recognized the significant value of transforming satisfied customers into brand advocates who actively promote their products or services.</p> <p>CSM software facilitates the identification and cultivation of advocates by tracking customer sentiment, engagement levels, and referrals. It enables businesses to leverage advocacy programs, provide incentives, and measure the impact of advocacy efforts on customer success metrics.</p> <h3><strong>2. Mapping your customer journey</strong></h3> <p>Mapping the customer journey is another crucial trend in customer success software. Understanding how customers interact with a product or service throughout their lifecycle is essential for delivering personalized and targeted experiences.</p> <p>Customer success software empowers companies to create visual representations of the customer journey, identify pain points, and uncover opportunities for improvement. By integrating data from various touchpoints, businesses can proactively address customer needs and drive customer success.</p> <h3><strong>3. Marrying customer success with AI</strong></h3> <p>Artificial Intelligence (AI) has revolutionized numerous industries, and customer success is no exception. The integration of AI into customer success software is a growing trend that provides valuable insights, predictions, and recommendations for improving customer success outcomes.</p> <p>AI-powered analytics can process vast amounts of customer data, enabling businesses to identify patterns, detect early signs of churn, and suggest personalized actions. Additionally, AI chatbots and virtual assistants enhance customer self-service by providing instant responses and guiding users through common issues.</p> <h3><strong>4. Customer success community</strong></h3> <p>The customer success community is experiencing rapid growth, and customer success software plays a vital role in fostering collaboration and knowledge sharing among professionals. These software platforms facilitate community building by connecting customer success experts, and learning from one another's experiences.</p> <p>By integrating community features within customer success software, businesses can tap into the collective expertise of the community, thereby improving customer success strategies.</p> <h3><strong>5. Self-Service and Education</strong></h3> <p>Another significant trend in customer success software is the emphasis on self-service and education. Modern customers prefer to find answers and resolve issues on their own, and customer success software allows businesses to meet these expectations.</p> <p>Features such as knowledge bases, help centers, and customer portals are common in customer success software, providing customers with easy access to relevant resources and tutorials.</p> <p>By empowering customers to self-serve, businesses can reduce support costs, enhance customer satisfaction, and allocate more resources to high-value customer interactions.</p> <p>Businesses that leverage these trends and implement customer success software will be better positioned to drive customer satisfaction, foster loyalty, and ultimately achieve sustainable business growth as customer expectations continue to evolve.</p> <h2><strong><a id="conclusion" name="conclusion"><span style="color:#000000">Conclusion</span></a><span style="color:#000000"> </span></strong></h2> <p>Customer success teams are dedicated to assisting customers in achieving their objectives through the use of a company's product or service. Connect with our professionals to learn more about customer success platforms today.</p> </div> </div> </div> </div> <div id="buyers_guide_faq"> <div class="mobile_cat_frequently_question"> <div class="heading_question_div">  <h2>FAQs</h2> </div> <div class="faq_new_main"> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label activefaq">Why is Customer Success crucial for a business?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" style='display: block;'> <p>Customer Success expands selling opportunities and increases renewal rates. This, in turn, ensures that the customer will be staying on your platform for a long time. Further, effective customer success software reduces customer churn and enhances revenue.</p> </div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label">Who performs Customer Success?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" > <p>Customer Success Managers make sure that customers receive the most value from their company's investment. However, it must not be the sole responsibility of specific individuals but can be an overarching theme within the company.</p> </div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label">When can it be said that a company has achieved Customer Success?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" > <p>When consistent customer engagement is observed throughout the life cycle between the supplier and the customer, ensuring promises of the supplier are met, an organization achieves customer success</p> </div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label">How can I measure the success of my Customer Success Software?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" > <p>Measuring the success of your Customer Success Software (CSS) is a crucial task. It primarily involves evaluating its impact on key performance indicators (KPIs) and customer outcomes. </p> <p>By getting your hands on certain monitoring customer satisfaction metrics, you can easily measure the success of CSM software. These include Net Promoter Score (NPS) or Customer Satisfaction (CSAT) ratings that help assess how well the CSS improves customer experiences.</p> </div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label">How can I ensure that my team is using Customer Success Software effectively?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" > <p>To ensure the effective utilization of Customer Success Software by your team, provide comprehensive training on its features, functionalities, and best practices. </p> <p>Offer ongoing support and resources to address questions and challenges. Regularly communicate with your team, gather feedback, and identify areas for improvement. Monitor individual and team performance metrics related to CSS usage and customer success outcomes. </p> <p>Set clear expectations and goals for CSS usage, foster a culture of accountability, and encourage sharing of success stories and best practices. Recognize and reward individuals and teams for effective utilization of the software to motivate others.</p> </div> </div> </div> </div> </div></div> </div> <div class="listing_main_tabcontent leader_matrix_tab_content"> <div class="leadermatrix_data_append_here"> </div> </div> <div class="row popular_comparisoion_row"> <div class="col-sm-12 col-xl-12"> <div class="popular_comparision_section"> <h2 class="popular_comparison_heading">Popular Comparisons</h2> <div class="col popular_comparison_list_section common_class_software_comparision"> <div class="row"> <div class="col-md-4 popular_comparison_column"> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/totango-vs-evergage-customer-success" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1493970536_totango-logo.png" alt="Totango Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Totango">Totango</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1529487472_Evergage-logo.png" alt="Evergage Customer Success logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Evergage Customer Success">Evergage Customer Success</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap 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function getResolution(){ } </script> </main> <div class="fullpage_loader" style="position: fixed; top: 0px; right: 0px; height: 100%; width: 100%; z-index: 9; background-color: rgba(255, 255, 255, 0.71); display: flex; align-items: center; justify-content: center;display:none;"><span class="ajax_loader_img" style="width: 40px;height: 40px;background-size: contain;background-image: url(/assets2/mobile_view/img/ajax-loader.svg);"></span></div> <input type="hidden" class="utm_source" value=""> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/custom-tooltip.css"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css" as="style" /> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/footer/ss_footer.css?v=17.75"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.75" as="script"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.75" as="script"> <script> var desk_css_load = false; //document.onscroll = function(){ addEventListener('mousemove', (event) => { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.ontouchstart = function(){ if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }; document.addEventListener('scroll', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.addEventListener('click', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); function LoadcssAfter() { loadCss('https://www.softwaresuggest.com/assets2/componentwise/buyersguide/bguide_table_new.css?v=17.75'); } document.addEventListener("DOMContentLoaded", function(event) { // to load css after domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.75', 'https://www.softwaresuggest.com/assets2/componentwise/js/cat_newdesign_script.js?v=17.75', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.75', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.75' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Category_Banner_Right_Pos1_300_250",[300,250],"div-gpt-ad-1419675489254-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-3").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_Middle_Slot_728x90",[728,90],"div-gpt-ad-1419597942097-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Category_Leaderboard_PageBottom_728x90",[728,90],"div-gpt-ad-1419597942097-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/CategorySkyscraper300_600",[300,600],"div-gpt-ad-1427785542966-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Mobile_Category_Banner_300_250",[300,250],"div-gpt-ad-1472629865717-0").addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","customer-success-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1419675489254-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1427785542966-0'); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-1"); }); googletag.cmd.push(function(){ googletag.display("div-gpt-ad-1419597942097-2"); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryTag = document.querySelector('.categoryid'); const categoryId = categoryTag ? categoryTag.value : 0; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script> <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'913583ce4b1f6010',t:'MTczOTc5MjU1Ni4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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