Customer Experience

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data-cmp-data-layer="{"navigation-59e8bb10d3-item-5ef470b051":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:04:16Z","dc:title":"Transaction tax","xdm:linkURL":"/en_us/services/strategy-transactions/transaction-tax"}}"> <a href="/en_us/services/strategy-transactions/transaction-tax" data-cmp-clickable class="cmp-navigation__item-link">Transaction tax</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-6be227f5ac":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:05:18Z","dc:title":"Tax services: Designed for private","xdm:linkURL":"/en_us/services/tax/private-client-services"}}"> <a href="/en_us/services/tax/private-client-services" data-cmp-clickable class="cmp-navigation__item-link">Tax services: Designed for private</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-e3ad346239":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:06:13Z","dc:title":"2024 US election and tax policy","xdm:linkURL":"/en_us/tax/global-tax-disruption"}}"> <a href="/en_us/tax/global-tax-disruption" data-cmp-clickable class="cmp-navigation__item-link">2024 US election and tax policy</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-edf0aa87b5":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:05Z","dc:title":"EY Private","xdm:linkURL":"/en_us/services/private-business"}}"> <a href="/en_us/services/private-business" data-cmp-clickable class="cmp-navigation__item-link">EY Private</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-45769607d3":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"EY Private client experience","xdm:linkURL":"/en_us/services/private-business/client-experience"}}"> <a href="/en_us/services/private-business/client-experience" data-cmp-clickable class="cmp-navigation__item-link">EY Private client experience</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-f45e2d765e":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Private client audit experience","xdm:linkURL":"/en_us/services/assurance/ey-private-audit"}}"> <a href="/en_us/services/assurance/ey-private-audit" data-cmp-clickable class="cmp-navigation__item-link">Private client audit experience</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-6b8f28834c":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Tax services: Designed for private","xdm:linkURL":"/en_us/services/tax/private-client-services"}}"> <a href="/en_us/services/tax/private-client-services" data-cmp-clickable class="cmp-navigation__item-link">Tax services: Designed for private</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-a7b06dc6f8":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Family Enterprise Business Services","xdm:linkURL":"/en_us/services/tax/family-enterprise-business-services"}}"> <a href="/en_us/services/tax/family-enterprise-business-services" data-cmp-clickable class="cmp-navigation__item-link">Family Enterprise Business Services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ce626af16d":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Family Office Advisory Services","xdm:linkURL":"/en_us/services/tax/family-office-advisory-services"}}"> <a href="/en_us/services/tax/family-office-advisory-services" data-cmp-clickable class="cmp-navigation__item-link">Family Office Advisory Services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-93d09a2199":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"IPO, SPACs and direct listings","xdm:linkURL":"/en_us/services/ipo"}}"> <a href="/en_us/services/ipo" data-cmp-clickable class="cmp-navigation__item-link">IPO, SPACs and direct listings</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ef08a178cb":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Entrepreneurship","xdm:linkURL":"/en_us/services/entrepreneurship"}}"> <a href="/en_us/services/entrepreneurship" data-cmp-clickable class="cmp-navigation__item-link">Entrepreneurship</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-1e157715bb":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:31:23Z","dc:title":"Venture capital","xdm:linkURL":"/en_us/services/growth/venture-capital"}}"> <a href="/en_us/services/growth/venture-capital" data-cmp-clickable class="cmp-navigation__item-link">Venture capital</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-170f90ebd3":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:05Z","dc:title":"Legal","xdm:linkURL":"/en_us/services/law"}}"> <a href="/en_us/services/law" data-cmp-clickable class="cmp-navigation__item-link">Legal</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-97522cdee5":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:45:06Z","dc:title":"Corporate and commercial law","xdm:linkURL":"/en_us/services/law/corporate-commercial"}}"> <a href="/en_us/services/law/corporate-commercial" data-cmp-clickable class="cmp-navigation__item-link">Corporate and commercial law</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-9c54c50b1f":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:45:06Z","dc:title":"Digital law","xdm:linkURL":"/en_us/services/law/digital"}}"> <a href="/en_us/services/law/digital" data-cmp-clickable class="cmp-navigation__item-link">Digital law</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-3abbaf8817":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:45:06Z","dc:title":"Labor and employment law","xdm:linkURL":"/en_us/services/law/labor-employment"}}"> <a href="/en_us/services/law/labor-employment" data-cmp-clickable class="cmp-navigation__item-link">Labor and employment law</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-a7ed9d7380":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:45:06Z","dc:title":"Legal operations","xdm:linkURL":"/en_us/services/law/legal-operations"}}"> <a href="/en_us/services/law/legal-operations" data-cmp-clickable class="cmp-navigation__item-link">Legal operations</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-3bed23a1e5":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:45:06Z","dc:title":"Transaction law","xdm:linkURL":"/en_us/services/law/transaction"}}"> <a href="/en_us/services/law/transaction" data-cmp-clickable class="cmp-navigation__item-link">Transaction law</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" 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technology","xdm:linkURL":"/en_us/services/audit/technology"}}"> <a href="/en_us/services/audit/technology" data-cmp-clickable class="cmp-navigation__item-link">Audit technology</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-aae4e1e799":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:53:51Z","dc:title":"Tax technology ","xdm:linkURL":"/en_us/services/tax/technology-data"}}"> <a href="/en_us/services/tax/technology-data" data-cmp-clickable class="cmp-navigation__item-link">Tax technology </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-9bc13c1b3b":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:53:51Z","dc:title":"M&A technology and tools","xdm:linkURL":"/en_us/services/strategy-transactions/connected-capital-technologies"}}"> <a 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class="cmp-navigation__item-link">Alliances and ecosystems</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-8760099a9e":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T02:53:51Z","dc:title":"EY wavespace™","xdm:linkURL":"/en_us/wavespace"}}"> <a href="/en_us/wavespace" data-cmp-clickable class="cmp-navigation__item-link">EY wavespace™</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-52ea5c108d":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:05Z","dc:title":"Managed services","xdm:linkURL":"/en_us/services/managed-services"}}"> <a href="/en_us/services/managed-services" data-cmp-clickable class="cmp-navigation__item-link">Managed services</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-448328835b":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T12:53:48Z","dc:title":"Managed services","xdm:linkURL":"/en_us/services/managed-services"}}"> <a href="/en_us/services/managed-services" data-cmp-clickable class="cmp-navigation__item-link">Managed services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-2b24dce40f":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T12:53:49Z","dc:title":"Legal managed services ","xdm:linkURL":"/en_us/services/law/managed-services"}}"> <a href="/en_us/services/law/managed-services" data-cmp-clickable class="cmp-navigation__item-link">Legal managed services </a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-b56bf51ea9":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:05Z","dc:title":"EY Sustainability","xdm:linkURL":"/en_us/services/sustainability/services"}}"> <a href="/en_us/services/sustainability/services" data-cmp-clickable class="cmp-navigation__item-link">EY Sustainability</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-7666d5bd7e":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Climate change and sustainability services","xdm:linkURL":"/en_us/services/climate-change-sustainability-services"}}"> <a href="/en_us/services/climate-change-sustainability-services" data-cmp-clickable class="cmp-navigation__item-link">Climate change and sustainability services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-f88bb38477":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Sustainable finance ","xdm:linkURL":"/en_us/industries/financial-services/sustainable-finance"}}"> <a href="/en_us/industries/financial-services/sustainable-finance" data-cmp-clickable class="cmp-navigation__item-link">Sustainable finance </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-46316ad7e3":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Sustainability and ESG Services","xdm:linkURL":"/en_us/services/strategy-transactions/sustainability-esg-strategy"}}"> <a href="/en_us/services/strategy-transactions/sustainability-esg-strategy" data-cmp-clickable class="cmp-navigation__item-link">Sustainability and ESG Services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-761c3e32fa":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Supply chain transformation","xdm:linkURL":"/en_us/services/consulting/supply-chain-transformation"}}"> <a href="/en_us/services/consulting/supply-chain-transformation" data-cmp-clickable class="cmp-navigation__item-link">Supply chain transformation</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-25f197bb59":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Sustainability tax services","xdm:linkURL":"/en_us/services/tax/sustainability-tax-services"}}"> <a href="/en_us/services/tax/sustainability-tax-services" data-cmp-clickable class="cmp-navigation__item-link">Sustainability tax services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ccee783974":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Legal services","xdm:linkURL":"/en_us/services/law/sustainability-legal-services"}}"> <a href="/en_us/services/law/sustainability-legal-services" data-cmp-clickable class="cmp-navigation__item-link">Legal services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-63e925fc07":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Renewable energy transition services","xdm:linkURL":"/en_us/industries/energy-resources/global-renewables"}}"> <a href="/en_us/industries/energy-resources/global-renewables" data-cmp-clickable class="cmp-navigation__item-link">Renewable energy transition services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-d2baf1e504":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-20T13:57:34Z","dc:title":"Environment, Health and Safety","xdm:linkURL":"/en_us/services/environment-health-safety/services"}}"> <a href="/en_us/services/environment-health-safety/services" data-cmp-clickable class="cmp-navigation__item-link">Environment, Health and Safety</a> </li> </ul> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-0" data-cmp-data-layer="{"navigation-59e8bb10d3-item-e6a3570af3":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-12T22:20:34Z","dc:title":"Industries","xdm:linkURL":"/en_us/industries"}}"> <a href="/en_us/industries" data-cmp-clickable class="cmp-navigation__item-link">Industries</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-febfb9e8ee":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Advanced Manufacturing & Mobility","xdm:linkURL":"/en_us/industries/advanced-manufacturing-realized"}}"> <a href="/en_us/industries/advanced-manufacturing-realized" data-cmp-clickable class="cmp-navigation__item-link">Advanced Manufacturing & Mobility</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-06fd121455":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Aerospace and defense","xdm:linkURL":"/en_us/industries/aerospace-defense"}}"> <a href="/en_us/industries/aerospace-defense" data-cmp-clickable class="cmp-navigation__item-link">Aerospace and defense</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-304d946c35":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Automotive","xdm:linkURL":"/en_us/industries/automotive"}}"> <a href="/en_us/industries/automotive" data-cmp-clickable class="cmp-navigation__item-link">Automotive</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-99369fa6aa":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Chemicals and advanced materials","xdm:linkURL":"/en_us/industries/chemicals"}}"> <a href="/en_us/industries/chemicals" data-cmp-clickable class="cmp-navigation__item-link">Chemicals and advanced materials</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" 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data-cmp-data-layer="{"navigation-59e8bb10d3-item-bf67a66af5":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Industrial products","xdm:linkURL":"/en_us/industries/industrial-products"}}"> <a href="/en_us/industries/industrial-products" data-cmp-clickable class="cmp-navigation__item-link">Industrial products</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-606b9501bc":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Mobility lens suite","xdm:linkURL":"/en_us/industries/automotive/mobility-lens-suite"}}"> <a href="/en_us/industries/automotive/mobility-lens-suite" data-cmp-clickable class="cmp-navigation__item-link">Mobility lens suite</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-370af5fb45":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:20:30Z","dc:title":"Transportation","xdm:linkURL":"/en_us/industries/transportation"}}"> <a href="/en_us/industries/transportation" data-cmp-clickable class="cmp-navigation__item-link">Transportation</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-94650011e8":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Consumer products","xdm:linkURL":"/en_us/industries/consumer-products"}}"> <a href="/en_us/industries/consumer-products" data-cmp-clickable class="cmp-navigation__item-link">Consumer products</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-4180850203":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:19:55Z","dc:title":"Consumer products","xdm:linkURL":"/en_us/industries/consumer-products"}}"> <a href="/en_us/industries/consumer-products" data-cmp-clickable class="cmp-navigation__item-link">Consumer products</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-343d3bc3f7":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:19:55Z","dc:title":"Retail","xdm:linkURL":"/en_us/industries/retail"}}"> <a href="/en_us/industries/retail" data-cmp-clickable class="cmp-navigation__item-link">Retail</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-2892794aa7":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:19:55Z","dc:title":"The future consumer ","xdm:linkURL":"/en_us/future-consumer-index"}}"> <a href="/en_us/future-consumer-index" data-cmp-clickable class="cmp-navigation__item-link">The future consumer </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ef0577bdf3":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:19:55Z","dc:title":"Sustainability","xdm:linkURL":"/en_us/industries/sustainability-consumer-products-retail"}}"> <a href="/en_us/industries/sustainability-consumer-products-retail" data-cmp-clickable class="cmp-navigation__item-link">Sustainability</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-6b39d3ce53":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Energy and resources","xdm:linkURL":"/en_us/industries/energy-resources"}}"> <a 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data-cmp-data-layer="{"navigation-59e8bb10d3-item-8ecd9f4d25":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:18:28Z","dc:title":"Insurance consulting services","xdm:linkURL":"/en_us/industries/insurance"}}"> <a href="/en_us/industries/insurance" data-cmp-clickable class="cmp-navigation__item-link">Insurance consulting services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-fc33600530":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:18:28Z","dc:title":"Wealth and asset management","xdm:linkURL":"/en_us/industries/wealth-asset-management"}}"> <a href="/en_us/industries/wealth-asset-management" data-cmp-clickable class="cmp-navigation__item-link">Wealth and asset management</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-c2865560af":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:18:28Z","dc:title":"Sustainable finance","xdm:linkURL":"/en_us/insights/sustainability-financial-services"}}"> <a href="/en_us/insights/sustainability-financial-services" data-cmp-clickable class="cmp-navigation__item-link">Sustainable finance</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-8e59c57b70":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:18:28Z","dc:title":"Fintech and ecosystems","xdm:linkURL":"/en_us/industries/banking-capital-markets/fintech-ecosystems"}}"> <a href="/en_us/industries/banking-capital-markets/fintech-ecosystems" data-cmp-clickable class="cmp-navigation__item-link">Fintech and ecosystems</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ee7eaabd05":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Government and public sector","xdm:linkURL":"/en_us/industries/government-public-sector"}}"> <a href="/en_us/industries/government-public-sector" data-cmp-clickable class="cmp-navigation__item-link">Government and public sector</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-194599d3a0":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:55Z","dc:title":"Education","xdm:linkURL":"/en_us/industries/government-public-sector/education-services"}}"> <a href="/en_us/industries/government-public-sector/education-services" data-cmp-clickable class="cmp-navigation__item-link">Education</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-9736a91a3d":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:55Z","dc:title":"Infrastructure","xdm:linkURL":"/en_us/insights/infrastructure"}}"> <a href="/en_us/insights/infrastructure" data-cmp-clickable class="cmp-navigation__item-link">Infrastructure</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-642a82669e":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:55Z","dc:title":"Public finance management","xdm:linkURL":"/en_us/industries/government-public-sector/blockchain"}}"> <a href="/en_us/industries/government-public-sector/blockchain" data-cmp-clickable class="cmp-navigation__item-link">Public finance management</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-98433376bd":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Health","xdm:linkURL":"/en_us/industries/health"}}"> <a href="/en_us/industries/health" data-cmp-clickable class="cmp-navigation__item-link">Health</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-d881ef606d":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:27Z","dc:title":"Health","xdm:linkURL":"/en_us/industries/health"}}"> <a href="/en_us/industries/health" data-cmp-clickable class="cmp-navigation__item-link">Health</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-b9ba2372be":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:26Z","dc:title":"Life sciences","xdm:linkURL":"/en_us/industries/life-sciences"}}"> <a href="/en_us/industries/life-sciences" data-cmp-clickable class="cmp-navigation__item-link">Life sciences</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-95cad1844e":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-18T16:21:55Z","dc:title":"Life sciences","xdm:linkURL":"/en_us/industries/life-sciences"}}"> <a href="/en_us/industries/life-sciences" data-cmp-clickable class="cmp-navigation__item-link">Life sciences</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-e36b459ff2":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:49:50Z","dc:title":"Life sciences","xdm:linkURL":"/en_us/industries/life-sciences"}}"> <a href="/en_us/industries/life-sciences" data-cmp-clickable class="cmp-navigation__item-link">Life sciences</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-b888fbdac7":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Private equity","xdm:linkURL":"/en_us/industries/private-equity"}}"> <a href="/en_us/industries/private-equity" data-cmp-clickable class="cmp-navigation__item-link">Private equity</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-499daa340b":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:01Z","dc:title":"Private equity value creation services","xdm:linkURL":"/en_us/industries/private-equity/value-creation"}}"> <a href="/en_us/industries/private-equity/value-creation" data-cmp-clickable class="cmp-navigation__item-link">Private equity value 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origination</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-69edae0038":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:17:01Z","dc:title":"Digital in private equity ","xdm:linkURL":"/en_us/industries/private-equity/digital"}}"> <a href="/en_us/industries/private-equity/digital" data-cmp-clickable class="cmp-navigation__item-link">Digital in private equity </a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-25b21d33bb":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-11-08T16:55:44Z","dc:title":"Generative AI services for private equity","xdm:linkURL":"/en_us/industries/private-equity/generative-ai-services-for-private-equity"}}"> <a href="/en_us/industries/private-equity/generative-ai-services-for-private-equity" data-cmp-clickable class="cmp-navigation__item-link">Generative AI services for private equity</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ef238baffa":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-19T20:48:01Z","dc:title":"Real estate, hospitality and construction","xdm:linkURL":"/en_us/industries/real-estate-hospitality-construction"}}"> <a href="/en_us/industries/real-estate-hospitality-construction" data-cmp-clickable class="cmp-navigation__item-link">Real estate, hospitality and construction</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-49f2b5dc3b":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-10-17T17:24:32Z","dc:title":"Real Estate","xdm:linkURL":"/en_us/industries/real-estate"}}"> <a href="/en_us/industries/real-estate" data-cmp-clickable class="cmp-navigation__item-link">Real Estate</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-afa80c13f9":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-10-17T17:24:46Z","dc:title":"Hospitality","xdm:linkURL":"/en_us/industries/hospitality"}}"> <a href="/en_us/industries/hospitality" data-cmp-clickable class="cmp-navigation__item-link">Hospitality</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-04aad30871":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-10-17T17:24:59Z","dc:title":"Engineering and Construction","xdm:linkURL":"/en_us/industries/engineering-construction"}}"> <a href="/en_us/industries/engineering-construction" data-cmp-clickable class="cmp-navigation__item-link">Engineering and Construction</a> </li> </ul> </li> <li class="cmp-navigation__item cmp-navigation__item--level-1" data-cmp-data-layer="{"navigation-59e8bb10d3-item-860fd96dd9":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-03-13T15:53:19Z","dc:title":"Technology, Media & Entertainment and Telecommunications","xdm:linkURL":"/en_us/industries/tmt"}}"> <a href="/en_us/industries/tmt" data-cmp-clickable class="cmp-navigation__item-link">Technology, Media & Entertainment and Telecommunications</a> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-ae49f4331f":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:16:07Z","dc:title":"Technology sector — insights and services","xdm:linkURL":"/en_us/industries/tech-sector"}}"> <a href="/en_us/industries/tech-sector" data-cmp-clickable class="cmp-navigation__item-link">Technology sector — insights and services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-bfd2ccb072":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-08-09T16:56:39Z","dc:title":"Media & Entertainment — insights and services","xdm:linkURL":"/en_us/industries/media-entertainment"}}"> <a href="/en_us/industries/media-entertainment" data-cmp-clickable class="cmp-navigation__item-link">Media & Entertainment — insights and services</a> </li> <li class="cmp-navigation__item cmp-navigation__item--level-2" data-cmp-data-layer="{"navigation-59e8bb10d3-item-e7e0ab4c1b":{"@type":"ey-unified-site/components/navigation/item","repo:modifyDate":"2024-04-25T15:16:07Z","dc:title":"Telecommunications — insights and services","xdm:linkURL":"/en_us/industries/telecommunications"}}"> <a href="/en_us/industries/telecommunications" data-cmp-clickable class="cmp-navigation__item-link">Telecommunications — insights and services</a> </li> </ul> </li> </ul> </li> <li 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</div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-title-1" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-a4d27153a7":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-01T09:52:49Z","xdm:text":"<h4>Spotlight</h4>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h4>Spotlight</h4> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-links-1" class="cmp-container"> <div class="container responsivegrid"> <div id="container-ec0f411861" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-1378f5aabf":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-10-30T15:40:17Z","xdm:text":"<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/ai.html\">AI insights</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/ceo.html\">CEO agenda</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/cfo-agenda.html\">CFO agenda</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/media/podcasts.html\">EY podcasts</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/media/webcasts.html\">EY webcasts</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/case-studies.html\">Case studies</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/coo.html\">Operations leaders</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/cio.html\">Technology leaders</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/cmo.html\">Marketing and growth leaders</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/ciso.html\">Cybersecurity and privacy leaders</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/cro-risk.html\">Risk leaders</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/board-matters.html\">EY Center for Board Matters</a></p>\r\n<p>&nbsp;</p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/insights.html#spotlight\">See more</a><br>\r\n</p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p><a href="/en_us/services/ai">AI insights</a></p> <p><a href="/en_us/ceo">CEO agenda</a></p> <p><a href="/en_us/cfo-agenda">CFO agenda</a></p> <p><a href="/en_us/media/podcasts">EY podcasts</a></p> <p><a href="/en_us/media/webcasts">EY webcasts</a></p> <p><a href="/en_us/case-studies">Case studies</a></p> <p><a href="/en_us/coo">Operations leaders</a></p> <p><a href="/en_us/cio">Technology leaders</a></p> <p><a href="/en_us/cmo">Marketing and growth leaders</a></p> <p><a href="/en_us/ciso">Cybersecurity and privacy leaders</a></p> <p><a href="/en_us/cro-risk">Risk leaders</a></p> <p><a href="/en_us/board-matters">EY Center for Board Matters</a></p> <p> </p> <p><a href="/en_us/insights#spotlight">See more</a><br /> </p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-a32b3b6ed5" class="cmp-container"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="sitenav-sub-wrapper-2" class="cmp-container" role="tabpanel"> <div class="container responsivegrid"> <div id="subnav-intro-wrapper-2" class="cmp-container"> <div class="container responsivegrid"> <div id="subnav-intro-title-2" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-073dbb0a1c":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-01T09:52:49Z","xdm:text":"<h3>Services</h3>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h3>Services</h3> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-intro-description-2" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-0e78ec16a9":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-01T09:52:49Z","xdm:text":"<p>EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.</p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.</p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-intro-button-2" class="cmp-container"> <div class="button"> <a class="up-button cmp-button " href="/en_us/services" aria-label="Explore Services" data-cmp-clickable data-up-is="button" data-cmp-data-layer="{"button-b937bcf0fe":{"@type":"ey-unified-site/components/button","repo:modifyDate":"2024-03-12T20:40:43Z","dc:title":"Explore","xdm:linkURL":"/en_us/services"}}" data-analytics-category="Button" data-button-type="cta" data-snippet-url="/content/ey-unified-site/ey-com/local/us/en_us/home/services.html" data-analytics-label="CTA Button" analytics-button-type="cta" data-analytics-button-click> <span class="cmp-button__text" data-analytics-action-value>Explore</span> </a> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-links-wrapper-2" class="cmp-container"> <div class="container responsivegrid"> <div id="subnav-links-title-2" class="cmp-container"> <div class="rich-text text"> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-links-l2-2" class="cmp-container"> </div> </div> <div class="container responsivegrid"> <div id="subnav-links-see-more-2" class="cmp-container"> <div class="rich-text text"> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-wrapper-2" class="cmp-container"> <div class="container responsivegrid"> <div id="subnav-highlights-l3-2" class="cmp-container"> <div class="container responsivegrid"> <div id="subnav-highlights-l3-see-more-2" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-f374f0904b":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-08-28T11:30:08Z","xdm:text":"<ul>\r\n<li>See more</li>\r\n<li>5||See all Assurance</li>\r\n</ul>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <ul><li>See more</li><li>5||See all Assurance</li></ul> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-title-2" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-261b40dd49":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-01T09:52:49Z","xdm:text":"<h4>Spotlight</h4>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h4>Spotlight</h4> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-links-2" class="cmp-container"> <div class="container responsivegrid"> <div id="container-199e9cd96c" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-09816b6db6":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-06-14T08:27:27Z","xdm:text":"<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/ai.html\">Artificial Intelligence (AI)</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/strategy-transactions/transformation-consulting.html\">Strategy, transaction and transformation consulting</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/technology-transformation.html\">Technology transformation</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/tax-function-operations.html\">Tax function operations</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/climate-change-sustainability-services.html\">Climate change and sustainability services</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/campaigns/ecosystems.html\">EY Ecosystems</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/audit.html\">Audit</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/supply-chain-operations.html\">Supply chain and operations</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/alliances.html\">EY Partner Ecosystem</a></p>\r\n<p>&nbsp;</p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services.html\">Explore Services</a></p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p><a href="/en_us/services/ai">Artificial Intelligence (AI)</a></p> <p><a href="/en_us/services/strategy-transactions/transformation-consulting">Strategy, transaction and transformation consulting</a></p> <p><a href="/en_us/services/consulting/technology-transformation">Technology transformation</a></p> <p><a href="/en_us/services/tax-function-operations">Tax function operations</a></p> <p><a href="/en_us/services/climate-change-sustainability-services">Climate change and sustainability services</a></p> <p><a href="/en_us/ecosystems">EY Ecosystems</a></p> <p><a href="/en_us/services/audit">Audit</a></p> <p><a href="/en_us/services/consulting/supply-chain-operations">Supply chain and operations</a></p> <p><a href="/en_us/alliances">EY Partner Ecosystem</a></p> <p> </p> <p><a href="/en_us/services">Explore Services</a></p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-f80edb2011" class="cmp-container"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="sitenav-sub-wrapper-4" class="cmp-container" role="tabpanel"> <div class="container responsivegrid"> <div id="subnav-intro-wrapper-4" class="cmp-container"> <div class="container responsivegrid"> <div id="subnav-intro-title-4" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-da337632fa":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-01T09:52:49Z","xdm:text":"<h3>Careers</h3>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h3>Careers</h3> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> 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<p>We bring together extraordinary people, like you, to build a better working world.</p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-intro-button-4" class="cmp-container"> <div class="button"> <a class="up-button cmp-button " href="/en_us/careers" aria-label="Explore Careers" data-cmp-clickable data-up-is="button" 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href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/careers/experienced-professionals.html\">Experienced professionals</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/careers/students-and-entry-level-professionals.html\">Early career opportunities</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/careers/mba-and-advanced-degree-opportunities.html\">MBA and advanced-degree students</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/careers/job-search.html\">Contract workers</a></p>\r\n<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/careers/parthenon.html\">EY-Parthenon careers</a></p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less 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class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>Discover how EY insights and services are helping to reframe the future of your industry.<br /> </p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-intro-button-3" class="cmp-container"> <div class="button"> <a class="up-button cmp-button " href="/en_us/industries" 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content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>See more</p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="subnav-highlights-title-3" class="cmp-container"> <div class="rich-text text"><div 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href="/en_us/insights/private-equity/how-genai-is-empowering-talent-at-a-pe-backed-consumer-brand">How GenAI is empowering talent at a PE-backed consumer brand</a> </p> <p> <span class="date">08 May 2024</span><a href="/en_us/people/ey">EY </a> </p> </div> <div class="caseStudies"> <p class="caseStudies__title">Strategy transactions</p> <p> <a href="/en_us/insights/strategy-transactions/how-carve-outs-positioned-an-automotive-giant-for-future-growth">How carve-outs positioned an automotive giant for future growth</a> </p> <p> <span class="date">11 Apr 2024</span><a href="/en_us/people/ey">EY </a> </p> </div> </div> <div class="container responsivegrid"> <div id="container-024b9b9255" class="cmp-container"> <div class="separator"> <div class="cmp-separator"> <hr class="cmp-separator__horizontal-rule"/> </div></div> <div class="rich-text text"><div 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The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.</p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>At EY, our purpose is building a better working world. 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Learn more.</p> <span class="date">12 Nov 2024</span> <span class="trending-tag up-trending-section--item__tag">Sustainability</span> </div> </a> </li> <li class="up-trending-section--item"> <a href="/en_us/insights/law/how-microsoft-streamlined-regulatory-compliance-with-gen-ai" class="up-trending-section--item__link-name"> <img src="/content/dam/ey-unified-site/ey-com/en-gl/insights/law/images/ey-ai-team-of-lawyers-planning-with-business-colleagues-during-meeting-at-law-firm.jpg" srcset="/content/dam/ey-unified-site/ey-com/en-gl/insights/law/images/ey-ai-team-of-lawyers-planning-with-business-colleagues-during-meeting-at-law-firm.jpg.transform/instant-search-200/img.jpg 1x,/content/dam/ey-unified-site/ey-com/en-gl/insights/law/images/ey-ai-team-of-lawyers-planning-with-business-colleagues-during-meeting-at-law-firm.jpg.transform/instant-search-400/img.jpg 2x,/content/dam/ey-unified-site/ey-com/en-gl/insights/law/images/ey-ai-team-of-lawyers-planning-with-business-colleagues-during-meeting-at-law-firm.jpg.transform/up-img-width-thumbnail-large-screen/img.jpg 3x" alt="" aria-hidden="true"/> <div class="trending-info"> <p class="up-trending-section--item__link-text">How Microsoft streamlined regulatory compliance with GenAI </p> <p class="up-trending-section--item__link-description" aria-hidden="true">This case study reveals how Microsoft legal teams are using GenAI to confidently manage regulatory change. Learn more.</p> <span class="date">15 Oct 2024</span> <span class="trending-tag up-trending-section--item__tag">Law</span> </div> </a> </li> <li class="up-trending-section--item"> <a href="/en_us/insights/private-equity/how-private-equity-can-optimize-esg-to-maximize-value-creation" class="up-trending-section--item__link-name"> <img src="/content/dam/ey-unified-site/ey-com/en-gl/insights/private-equity/images/ey-aerial-view-of-a-green-bridge-ecoduct-for-fauna-crossing-above-highway.jpg" srcset="/content/dam/ey-unified-site/ey-com/en-gl/insights/private-equity/images/ey-aerial-view-of-a-green-bridge-ecoduct-for-fauna-crossing-above-highway.jpg.transform/instant-search-200/img.jpg 1x,/content/dam/ey-unified-site/ey-com/en-gl/insights/private-equity/images/ey-aerial-view-of-a-green-bridge-ecoduct-for-fauna-crossing-above-highway.jpg.transform/instant-search-400/img.jpg 2x,/content/dam/ey-unified-site/ey-com/en-gl/insights/private-equity/images/ey-aerial-view-of-a-green-bridge-ecoduct-for-fauna-crossing-above-highway.jpg.transform/up-img-width-thumbnail-large-screen/img.jpg 3x" alt="" aria-hidden="true"/> <div class="trending-info"> <p class="up-trending-section--item__link-text">How private equity can optimize ESG to maximize value creation </p> <p class="up-trending-section--item__link-description" aria-hidden="true">ESG will play a key role in the value creation strategies of PE firms. 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Leader</div> </div> </div> </a> <a class="up-the-team__member-link" href="/en_us/people/jos--m-reyes" data-up-hook-the-team="[members]"> <div class="up-the-team__member"> <div class="up-the-team__image-wrapper"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-thumbnail-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-thumbnail-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-thumbnail-xlarge-screen/img.jpg 3x" alt="Photographic Portrait of Jose"/> </div> </div> <div class="up-the-team__member-info"> <div class="up-the-team__member-name"> José Reyes </div> <div class="up-the-team__member-title">EY Americas Chief Creative Officer</div> </div> </div> </a> <a class="up-the-team__member-link" href="/en_us/people/john-dubois" data-up-hook-the-team="[members]"> <div class="up-the-team__member"> <div class="up-the-team__image-wrapper"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-thumbnail-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-thumbnail-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-thumbnail-xlarge-screen/img.jpg 3x" alt="Photographic portrait of John Dubois"/> </div> </div> <div class="up-the-team__member-info"> <div class="up-the-team__member-name"> John Dubois </div> <div class="up-the-team__member-title">EY Consumer Data & Analytics Leader</div> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-ed02b18331" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="container responsivegrid theme-pale-grey cmp-container--theme-mid-grey cmp-container--background-color-e2e aem-GridColumn aem-GridColumn--default--12"> <div id="container-d8e8fbedbf" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-bbecae9362":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-04-01T19:24:00Z","xdm:text":"<h6><b><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/customer-experience.html#your\">Your business challenge</a>&nbsp;|&nbsp;<a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/customer-experience.html#solutionbenefits\" target=\"_self\" rel=\"noopener noreferrer\">Solution benefits</a>&nbsp;|&nbsp;<a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/customer-experience.html#features\" target=\"_self\" rel=\"noopener noreferrer\">Solution&nbsp;features &amp; functionality</a>&nbsp;|&nbsp;<a href=\"#546474\">How EY can help</a>&nbsp;|&nbsp;<a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/customer-experience.html#whyey\" target=\"_self\" rel=\"noopener noreferrer\">Why EY</a>&nbsp;|&nbsp;<a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/services/consulting/customer-experience.html#alliance\" target=\"_self\" rel=\"noopener noreferrer\">Alliance relationships</a>&nbsp;|&nbsp;<a href=\"#up-the-team-09d49f5e19\">The team</a></b></h6>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h6><b><a href="/en_us/services/consulting/customer-experience#your">Your business challenge</a> | <a href="/en_us/services/consulting/customer-experience#solutionbenefits" target="_self" rel="noopener noreferrer">Solution benefits</a> | <a href="/en_us/services/consulting/customer-experience#features" target="_self" rel="noopener noreferrer">Solution features & functionality</a> | <a href="#546474">How EY can help</a> | <a href="/en_us/services/consulting/customer-experience#whyey" target="_self" rel="noopener noreferrer">Why EY</a> | <a href="/en_us/services/consulting/customer-experience#alliance" target="_self" rel="noopener noreferrer">Alliance relationships</a> | <a href="#up-the-team-09d49f5e19">The team</a></b></h6> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="container responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="container-10a6f2cbec" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--8 "> <div class="ghost aem-GridColumn aem-GridColumn--default--8"> </div> <div class="nested-tile aem-GridColumn aem-GridColumn--default--8"><div class="content"> <div class="height-control"></div> <div class="nestedTileSec nestedTile-parsys rightAlign small"> <div id="nested-tile-container-6aa8e6b87f" class="cmp-container"> <div class="upContentGrid component up-content-grid--compressed"><div> <div class="up-content-grid up-content-grid--default" id="up-content-grid-a8fcc06cbc" data-up-is="content-grid" data-up-analytics="content-grid" data-up-total-item-count="1"> <h2 class="up-content-grid__title">Case study</h2> <div class="up-content-grid__list" data-up-hook-content-grid="list"> <div class="up-content-grid__list-item up-content-grid__list-item--case-study" data-up-hook-content-grid="[listItem]"> <a class="up-content-grid__list-item-image-link" aria-hidden="true" href="/en_us/insights/consulting/how-a-major-health-provider-is-putting-care-into-patients-hands" tabindex="-1"> <img class="up-content-grid__list-item-image" src="/content/dam/ey-unified-site/ey-com/en-gl/insights/consulting/images/ey-young-woman-looking-for-yoga-positions-on-the-internet.jpg" srcset="/content/dam/ey-unified-site/ey-com/en-gl/insights/consulting/images/ey-young-woman-looking-for-yoga-positions-on-the-internet.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/ey-unified-site/ey-com/en-gl/insights/consulting/images/ey-young-woman-looking-for-yoga-positions-on-the-internet.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/ey-unified-site/ey-com/en-gl/insights/consulting/images/ey-young-woman-looking-for-yoga-positions-on-the-internet.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Young woman looking for yoga positions on the internet"/> </a> <div class="up-content-grid__list-item-details"> <p class="up-content-grid__list-item-title"> <a class="up-content-grid__list-item-title-link" href="/en_us/insights/consulting/how-a-major-health-provider-is-putting-care-into-patients-hands">How a major health provider is putting care into patients’ hands</a> </p> <p class="up-content-grid__list-item-description"> Learn how a leading health care system used digital transformation to enhance its telehealth application and better serve both patients and providers. </p> <i class="up-content-grid__list-item-event-icon" aria-hidden="true"></i> <div class="up-content-grid__list-item-tagline"> <template data-up-hook-content-grid="[userFacingDateTemplate]"> <div data-up-translation-localtime-label="your local time" data-up-page-category="article_CaseStudy" data-up-date-user="2023-03-15T00:00:00.000Z"></div> </template> <span data-up-hook-content-grid="userFacingDate" class="up-content-grid__list-item-tagline-publish-date"></span> <a class="up-content-grid__list-item-tagline-author-link" href="/en_us/people/dr-yele-aluko">Dr. Yele Aluko </a> </div> </div> </div> </div> <div class="up-content-grid__pagination" data-up-hook-content-grid="pagination"> <button class="up-content-grid__pagination-previous" data-up-hook-content-grid="paginationPrevious"> <i class="up-content-grid__pagination-previous-icon" aria-hidden="true"></i> <span class="up-content-grid__pagination-previous-label">Previous</span> </button> <ul class="up-content-grid__pagination-list" data-up-hook-content-grid="paginationList"></ul> <button class="up-content-grid__pagination-next" data-up-hook-content-grid="paginationNext"> <i class="up-content-grid__pagination-next-icon" aria-hidden="true"> </i> <span class="up-content-grid__pagination-next-label">Next</span> </button> </div> <template data-up-hook-content-grid="paginationListItemTemplate"> <li class="up-content-grid__pagination-list-item" data-up-aria-label-selected-page="Current Selection page {0} button" data-up-aria-label="Switch to page {0}"> <button class="up-content-grid__pagination-list-item-button" data-up-hook-template-content-grid="paginationListItemButton"></button> <span class="up-content-grid__pagination-list-item-span" data-up-hook-template-content-grid="paginationListItemSpan"></span> </li> </template> </div> <div class="pinned-container pinned-grid-container"> </div> </div> </div> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-26bd42336f":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:25:10Z","xdm:text":"<p><a href=\"/content/ey-unified-site/ey-com/local/us/en_us/home/insights/consulting/ey-consulting-case-studies.html\">Explore our entire case study library</a></p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p><a href="/en_us/insights/consulting/ey-consulting-case-studies">Explore our entire case study library</a></p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> <div class="richText-content cmp-text "> <h2>Your<a id="your"></a> business challenge</h2> <p>In today's marketplace, organizations must adapt to conflicting customer needs to stay relevant. Emerging technologies, heightened customer expectations for personalized experiences across all industries and shareholder demand to create loyalty have forced organizations to ask the following questions:</p> <ul><li><b>Embrace digital transformation:</b> How can we align technology and processes to deliver a frictionless and personalized digital experience?</li><li><b>Foster trusted customer connections</b>: How can we better understand customers’ needs and preferences, and create experiences that generate trust, loyalty and long-term relationships?</li><li><b>Prioritize agility and flexibility:</b> How can we adapt quickly and efficiently to changing circumstances while also fostering a culture of innovation and experimentation with new CX strategies?</li><li><b>Keep pace with new technology:</b> How can we stay up to date with the latest innovations and invest in technologies that help us deliver improved products, services, and personalized experiences?</li><li><b>Enhance employee engagement:</b> How can we better connect employees with our business purpose and improve engagement?</li></ul> <p>Amid rapidly shifting consumer behavior, fluctuating economic conditions and evolving geopolitical issues, delivering personalized experiences at scale is a key differentiator for companies. Those who succeed are better able to weather uncertainties and have positioned themselves for long-term growth and success.</p> </div> </div> </div> <div class="ghost aem-GridColumn aem-GridColumn--default--8"> </div> </div> </div> </div> <div class="container responsivegrid theme-pale-grey cmp-container--theme-mid-grey cmp-container--background-color-e2e aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div id="container-f4de3a337c" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="rich-text text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"><div data-cmp-data-layer="{"rich-text-f5a4f93475":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-04-01T19:22:29Z","xdm:text":"<h2><a id=\"solutionbenefits\"></a>Solution benefits</h2>\r\n<p>EY teams work alongside you to design, prioritize and improve customer experiences that can set you apart in the market and accelerate growth, with benefits that include:<br>\r\n</p>\r\n<ul>\r\n<li>Generating innovation across the business and delivering exceptional customer experiences</li>\r\n<li>Finding value by prioritizing customer experiences and fostering trust, loyalty and long-term customer value</li>\r\n<li>Creating a culture that incorporates customer feedback, and continuously iterates and improves customer experiences<a></a></li>\r\n<li>Investing in emerging technologies that can help future-proof your organization and deliver personalized customer experience</li>\r\n</ul>\r\n<h2>Solution features<a id=\"features\"></a> &amp; functionality</h2>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h2><a id="solutionbenefits"></a>Solution benefits</h2> <p>EY teams work alongside you to design, prioritize and improve customer experiences that can set you apart in the market and accelerate growth, with benefits that include:<br /> </p> <ul><li>Generating innovation across the business and delivering exceptional customer experiences</li><li>Finding value by prioritizing customer experiences and fostering trust, loyalty and long-term customer value</li><li>Creating a culture that incorporates customer feedback, and continuously iterates and improves customer experiences<a></a></li><li>Investing in emerging technologies that can help future-proof your organization and deliver personalized customer experience</li></ul> <h2>Solution features<a id="features"></a> & functionality</h2> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> <div class="ghost aem-GridColumn aem-GridColumn--default--12"> </div> <div class="upAccordion component aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="accordion-4f1d7d1479" class="up-accordion" data-up-is="accordion" data-up-single-expansion data-placeholder-text="false"> <ul class="up-accordion__list"> <li data-up-hook-accordion="[items]" id="accordion-4f1d7d1479-item-889c509a3f" class="up-accordion__item"> <h2 class="up-accordion__header"> <button id="accordion-4f1d7d1479-item-889c509a3f-button" class="up-accordion__header-button" aria-controls="accordion-4f1d7d1479-item-889c509a3f-panel" aria-expanded="false" data-up-hook-accordion="[buttons]"> <span class="up-accordion__header-button-title">Disruptive CX organization evolution</span> <span class="up-accordion__header-button-icon"> </span> </button> </h2> <div data-up-hook-accordion="[panels]" id="accordion-4f1d7d1479-item-889c509a3f-panel" class="up-accordion__panel" role="region" aria-labelledby="accordion-4f1d7d1479-item-889c509a3f-button" aria-hidden="true" inert><div class="container responsivegrid"> <div id="container-889c509a3f" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--8 "> <div class="rich-text text aem-GridColumn aem-GridColumn--default--8"><div data-cmp-data-layer="{"rich-text-cf2cb4abb9":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:39:46Z","xdm:text":"<p>At EY, we believe cutting-edge technology can transform and improve the customer experience — and that’s fundamental to enhancing customer and business value. Our solutions span every phase, from blueprint to activation. They include:</p>\r\n<ul>\r\n<li>Omnichannel CX maturity diagnostics<ul>\r\n<li>Supporting your brand to understand how your omnichannel strategy is meeting your customers’ needs and expectations throughout the entire customer journey, from the moment they become aware of the company’s products or services to the post-purchase support stage.</li>\r\n</ul>\r\n</li>\r\n<li>Experiential segmentation and analysis<ul>\r\n<li>Helping you understand your customer segments amid increasing market complexity and conducting experience-led segmentation to help you target your most profitable customers.</li>\r\n</ul>\r\n</li>\r\n<li>CX and employee experience (EX) innovation architecture<ul>\r\n<li>Using a transformative approach merging customer experience and employee experience to drive innovation and exceptional CX outcomes.</li>\r\n</ul>\r\n</li>\r\n<li>CX simplification at scale<ul>\r\n<li>Driving simplification of your complex ecosystem of partners, services and products through disruptive technology.</li>\r\n</ul>\r\n</li>\r\n<li>CX 360 insights<ul>\r\n<li>Using surveys and existing metrics, such as CSAT and NPS, often draws an incomplete picture that lacks connection to the customer experience and fails to provide actionable insights. We’ll provide you with next-generation analytical tools to enable predictive signaling and provide cross-functional “next best actions” along your holistic customer journey.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>At EY, we believe cutting-edge technology can transform and improve the customer experience — and that’s fundamental to enhancing customer and business value. Our solutions span every phase, from blueprint to activation. They include:</p> <ul><li>Omnichannel CX maturity diagnostics<ul><li>Supporting your brand to understand how your omnichannel strategy is meeting your customers’ needs and expectations throughout the entire customer journey, from the moment they become aware of the company’s products or services to the post-purchase support stage.</li></ul> </li><li>Experiential segmentation and analysis<ul><li>Helping you understand your customer segments amid increasing market complexity and conducting experience-led segmentation to help you target your most profitable customers.</li></ul> </li><li>CX and employee experience (EX) innovation architecture<ul><li>Using a transformative approach merging customer experience and employee experience to drive innovation and exceptional CX outcomes.</li></ul> </li><li>CX simplification at scale<ul><li>Driving simplification of your complex ecosystem of partners, services and products through disruptive technology.</li></ul> </li><li>CX 360 insights<ul><li>Using surveys and existing metrics, such as CSAT and NPS, often draws an incomplete picture that lacks connection to the customer experience and fails to provide actionable insights. We’ll provide you with next-generation analytical tools to enable predictive signaling and provide cross-functional “next best actions” along your holistic customer journey.</li></ul> </li></ul> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </div> </li> <li data-up-hook-accordion="[items]" id="accordion-4f1d7d1479-item-e93397129d" class="up-accordion__item"> <h2 class="up-accordion__header"> <button id="accordion-4f1d7d1479-item-e93397129d-button" class="up-accordion__header-button" aria-controls="accordion-4f1d7d1479-item-e93397129d-panel" aria-expanded="false" data-up-hook-accordion="[buttons]"> <span class="up-accordion__header-button-title">Customer engagement innovation</span> <span class="up-accordion__header-button-icon"> </span> </button> </h2> <div data-up-hook-accordion="[panels]" id="accordion-4f1d7d1479-item-e93397129d-panel" class="up-accordion__panel" role="region" aria-labelledby="accordion-4f1d7d1479-item-e93397129d-button" aria-hidden="true" inert><div class="container responsivegrid"> <div id="container-e93397129d" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--8 "> <div class="rich-text text aem-GridColumn aem-GridColumn--default--8"><div data-cmp-data-layer="{"rich-text-1273fa5f30":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:40:11Z","xdm:text":"<p>Innovative customer engagement is what sets brands apart in today’s complex business environment. Our cutting-edge solutions to help you retain and acquire customers include:</p>\r\n<ul>\r\n<li>Customer engagement amplification<ul>\r\n<li>Supporting you to identify revenue growth and sustainability through customer acquisition, engagement and retention initiatives, reduced acquisition costs and increased customer lifetime value (LTV).</li>\r\n</ul>\r\n</li>\r\n<li>Next-generation loyalty ecosystems<ul>\r\n<li>Leveraging our experience on loyalty programs across a range of industries, we’ll help you integrate with existing systems and avoid challenges such as: lack of insight on KPIs; absence of customization and differentiation; and unexpected outcomes, e.g., customers becoming loyal to discounts vs. the brand. We’ll help you get the full benefit of conversion and sustainable growth.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>Innovative customer engagement is what sets brands apart in today’s complex business environment. Our cutting-edge solutions to help you retain and acquire customers include:</p> <ul><li>Customer engagement amplification<ul><li>Supporting you to identify revenue growth and sustainability through customer acquisition, engagement and retention initiatives, reduced acquisition costs and increased customer lifetime value (LTV).</li></ul> </li><li>Next-generation loyalty ecosystems<ul><li>Leveraging our experience on loyalty programs across a range of industries, we’ll help you integrate with existing systems and avoid challenges such as: lack of insight on KPIs; absence of customization and differentiation; and unexpected outcomes, e.g., customers becoming loyal to discounts vs. the brand. We’ll help you get the full benefit of conversion and sustainable growth.</li></ul> </li></ul> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </div> </li> <li data-up-hook-accordion="[items]" id="accordion-4f1d7d1479-item-a6da944e98" class="up-accordion__item"> <h2 class="up-accordion__header"> <button id="accordion-4f1d7d1479-item-a6da944e98-button" class="up-accordion__header-button" aria-controls="accordion-4f1d7d1479-item-a6da944e98-panel" aria-expanded="false" data-up-hook-accordion="[buttons]"> <span class="up-accordion__header-button-title">Customer experience-as-a-service (CXaaS)</span> <span class="up-accordion__header-button-icon"> </span> </button> </h2> <div data-up-hook-accordion="[panels]" id="accordion-4f1d7d1479-item-a6da944e98-panel" class="up-accordion__panel" role="region" aria-labelledby="accordion-4f1d7d1479-item-a6da944e98-button" aria-hidden="true" inert><div class="container responsivegrid"> <div id="container-a6da944e98" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-96e23030cf":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:44:42Z","xdm:text":"<p>Our innovative customer experience solution set is a modular one-stop shop: You choose only the elements that will deliver the most value for your business. We provide these solutions through either of our two delivery models:</p>\r\n<ul>\r\n<li>Our CXaaS model is designed to provide a clear path to a differentiated experience for your customers.</li>\r\n<li>We’ll work with you to rapidly integrate a team of CX subject matter resources into your organization and culture, helping you to quickly deploy the right customer experience solutions across the customer journey.</li>\r\n<li>This model allows you to scale your CX resources up or down as required and avoid time-consuming procurement processes related to change requests.</li>\r\n</ul>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <p>Our innovative customer experience solution set is a modular one-stop shop: You choose only the elements that will deliver the most value for your business. We provide these solutions through either of our two delivery models:</p> <ul><li>Our CXaaS model is designed to provide a clear path to a differentiated experience for your customers.</li><li>We’ll work with you to rapidly integrate a team of CX subject matter resources into your organization and culture, helping you to quickly deploy the right customer experience solutions across the customer journey.</li><li>This model allows you to scale your CX resources up or down as required and avoid time-consuming procurement processes related to change requests.</li></ul> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </li> <li data-up-hook-accordion="[items]" id="accordion-4f1d7d1479-item-318abc018b" class="up-accordion__item"> <h2 class="up-accordion__header"> <button id="accordion-4f1d7d1479-item-318abc018b-button" class="up-accordion__header-button" aria-controls="accordion-4f1d7d1479-item-318abc018b-panel" aria-expanded="false" data-up-hook-accordion="[buttons]"> <span class="up-accordion__header-button-title">Customer experience center of excellence (CX CoE)</span> <span class="up-accordion__header-button-icon"> </span> </button> </h2> <div data-up-hook-accordion="[panels]" id="accordion-4f1d7d1479-item-318abc018b-panel" class="up-accordion__panel" role="region" aria-labelledby="accordion-4f1d7d1479-item-318abc018b-button" aria-hidden="true" inert><div class="container responsivegrid"> <div id="container-318abc018b" class="cmp-container"> <div class="rich-text text"><div data-cmp-data-layer="{"rich-text-0d72231a67":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:45:20Z","xdm:text":"<ul>\r\n<li>Many businesses struggle to create and maintain a customer-centric culture. Often, companies have siloed departments and lack a unified strategy for delivering a consistent, high-quality customer experience.</li>\r\n<li>As a result, the customer experience may vary widely across touchpoints, causing customer frustration and dissatisfaction.</li>\r\n<li>Our CX CoE model involves building a team of experts from within your organization to focus on developing, implementing and measuring customer-centric initiatives. We’ll work alongside you to establish and implement a framework for designing, delivering and measuring customer experiences that aligns with your organization's business strategy.</li>\r\n</ul>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <ul><li>Many businesses struggle to create and maintain a customer-centric culture. Often, companies have siloed departments and lack a unified strategy for delivering a consistent, high-quality customer experience.</li><li>As a result, the customer experience may vary widely across touchpoints, causing customer frustration and dissatisfaction.</li><li>Our CX CoE model involves building a team of experts from within your organization to focus on developing, implementing and measuring customer-centric initiatives. We’ll work alongside you to establish and implement a framework for designing, delivering and measuring customer experiences that aligns with your organization's business strategy.</li></ul> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <div class="rich-text text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"><div data-cmp-data-layer="{"rich-text-3e1774561a":{"@type":"ey-unified-site/components/rich-text","repo:modifyDate":"2024-03-31T06:59:08Z","xdm:text":"<h2><a></a><a></a><a></a><a id=\"whyey\"></a>Why EY</h2>\r\n<p>EY professionals and our world-class design and engineering network can help you solve the toughest CX challenges and transform your customer experience to create long-term, sustainable value for customers, employees, the business and society.<a></a></p>\r\n<h2><a></a>Alliance relationships</h2>\r\n<p>Our alliances and ecosystem relationships with the following companies help<a id=\"alliance\"></a> us deliver high-impact customer experiences:</p>\r\n"}}" data-up-is="rich-text" data-up-translation-read-more="Read more" data-up-translation-read-less="Read less" data-up-translation-aria-label-read-more="Read more button, press enter to activate, or use Up arrow key to learn more about this content" data-up-translation-aria-label-read-less="Read less button, press enter to activate, or use Up arrow key to learn more about this content" class="up-rich-text cmp-text" data-up-analytics="rich-text"> <div class="up-rich-text__container" data-up-hook-rich-text="richTextContainer"> <div class="up-rich-text__container-content" data-up-hook-rich-text="richTextContent"> <h2><a></a><a></a><a></a><a id="whyey"></a>Why EY</h2> <p>EY professionals and our world-class design and engineering network can help you solve the toughest CX challenges and transform your customer experience to create long-term, sustainable value for customers, employees, the business and society.<a></a></p> <h2><a></a>Alliance relationships</h2> <p>Our alliances and ecosystem relationships with the following companies help<a id="alliance"></a> us deliver high-impact customer experiences:</p> </div> </div> <button class="rich-text__read-more-btn rich-text__button--hidden" data-up-hook-rich-text="richTextReadMoreButton" aria-hidden="true" aria-label="Read more button, press enter to activate, or use Up arrow key to learn more about this content"> Read more </button> <button class="rich-text__read-less-btn" data-up-hook-rich-text="richTextReadLessButton" aria-hidden="true" aria-label="Read less button, press enter to activate, or use Up arrow key to learn more about this content"> Read less </button> </div> </div> <div class="container responsivegrid cmp-container--layout-1-2-4-4 aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div id="container-d5e437f8ce" class="cmp-container"> <div class="upImage component"> <div class="up-image " data-up-is="image"> <div class="up-image__image" data-up-hook-image="[image]" data-aspect-ratio="2.56" style="--up-image-focal-x: 50%; --up-image-focal-y: 50%"> <div data-cmp-is="image" data-cmp-widths="100,200,300,400,500,600,700,800,900,1000,1100,1200,1600,1800,2000,2400,2700,3000,3300,3600,3840" 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itemprop="contentUrl" width="3840" height="1500" alt="Adobe logo"/> </div> </div> </div> </div> <div class="upImage component"> <div class="up-image " data-up-is="image"> <div class="up-image__image" data-up-hook-image="[image]" data-aspect-ratio="2.56" style="--up-image-focal-x: 50%; --up-image-focal-y: 50%"> <div data-cmp-is="image" data-cmp-widths="100,200,300,400,500,600,700,800,900,1000,1100,1200,1600,1800,2000,2400,2700,3000,3300,3600,3840" data-cmp-src="/adobe/dynamicmedia/deliver/dm-aid--fba92397-0384-4e13-be20-e90643d04c74/ey-asapp-logo.png?preferwebp=true&width={width}&quality=85" data-asset-id="fba92397-0384-4e13-be20-e90643d04c74" data-cmp-filereference="/content/dam/ey-unified-site/ey-com/en-gl/campaigns/cio/images/ey-asapp-logo.png" id="image-render-f7b8ca0686" 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3600w,/adobe/dynamicmedia/deliver/dm-aid--2f574877-79ea-4f26-83d6-f793a6b0c6e0/ey-ibm-logo.jpg?preferwebp=true&width=3840&quality=85 3840w" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="1800" height="703" alt="IBM logo"/> </div> </div> </div> </div> <div class="upImage component"> <div class="up-image " data-up-is="image"> <div class="up-image__image" data-up-hook-image="[image]" data-aspect-ratio="2.56" style="--up-image-focal-x: 50%; --up-image-focal-y: 50%"> <div data-cmp-is="image" data-cmp-widths="100,200,300,400,500,600,700,800,900,1000,1100,1200,1600,1800,2000,2400,2700,3000,3300,3600,3840" data-cmp-src="/adobe/dynamicmedia/deliver/dm-aid--8806f9b3-f03b-40f6-8890-fc1c259c95ee/ey-malta-microsoft-logo.png?preferwebp=true&width={width}&quality=85" data-asset-id="8806f9b3-f03b-40f6-8890-fc1c259c95ee" data-cmp-filereference="/content/dam/ey-unified-site/ey-com/en-gl/services/consulting/images/ey-malta-microsoft-logo.png" id="image-render-f00db74fba" 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<div class="upImage component"> <div class="up-image " data-up-is="image"> <div class="up-image__image" data-up-hook-image="[image]" data-aspect-ratio="2.56" style="--up-image-focal-x: 50%; --up-image-focal-y: 50%"> <div data-cmp-is="image" data-cmp-widths="100,200,300,400,500,600,700,800,900,1000,1100,1200,1600,1800,2000,2400,2700,3000,3300,3600,3840" data-cmp-src="/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width={width}&quality=85" data-asset-id="ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7" data-cmp-filereference="/content/dam/ey-unified-site/ey-com/en-gl/campaigns/cio/images/ey-pega-logo.png" id="image-render-b5e61d87f2" 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1000w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=1100&quality=85 1100w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=1200&quality=85 1200w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=1600&quality=85 1600w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=1800&quality=85 1800w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=2000&quality=85 2000w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=2400&quality=85 2400w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=2700&quality=85 2700w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=3000&quality=85 3000w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=3300&quality=85 3300w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=3600&quality=85 3600w,/adobe/dynamicmedia/deliver/dm-aid--ee67a72d-a950-46e6-b4a2-f4a6a1db7fd7/ey-pega-logo.png?preferwebp=true&width=3840&quality=85 3840w" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="3840" height="1500" alt="PEGA logo"/> </div> </div> </div> </div> </div> </div> <div class="upTheTeam component aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="up-the-team up-the-team--grid" id="up-the-team-09d49f5e19" data-up-is="the-team" data-cmp-data-layer="{"up-the-team-09d49f5e19":{"@type":"ey-unified-site/components/up-the-team/grid","repo:modifyDate":"2024-03-29T14:23:07Z"}}"> <h2 class="up-the-team__title">The team</h2> <div class="up-the-team__members"> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/duncan-avis"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/d/ey-duncan-avis.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/d/ey-duncan-avis.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/d/ey-duncan-avis.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/d/ey-duncan-avis.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Photographic potrait of Duncan Avis"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> Duncan Avis </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">EY Americas Customer & Growth Leader</div> <div class="up-the-team__member-description">Trusted advisor, helping executives through complex transformations. Focused on value and outcomes balanced with the need to build the right culture for sustainable success.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> Tysons, USA </div> </div> </a> </div> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/jos--m-reyes"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/j/ey-jose-reyes-meta.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Photographic Portrait of Jose"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> José Reyes </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">EY Americas Chief Creative Officer</div> <div class="up-the-team__member-description">Husband, father of three, car enthusiast, lover of all things design. Dedicated coffee drinker, proud Cuban, artist, traveler, friend, mentor, learner and, on occasion, a pretty terrible dancer.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> Miami, USA </div> </div> </a> </div> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/john-dubois"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/j/ey-john-dubois-meta.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Photographic portrait of John Dubois"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> John Dubois </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">EY Consumer Data & Analytics Leader</div> <div class="up-the-team__member-description">Entrepreneur. Consultant. Mentor. Puts clients and colleagues first, knowing the financial results will follow.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> Austin, USA </div> </div> </a> </div> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/laurence-buchanan"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/l/ey-laurence-buchanan-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/l/ey-laurence-buchanan-meta.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/l/ey-laurence-buchanan-meta.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/global/en/images/l/ey-laurence-buchanan-meta.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Photographic portrait of Laurence Buchanan"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> Laurence Buchanan </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">EY Global Customer & Growth Leader; CEO, EY-Seren Limited</div> <div class="up-the-team__member-description">Helping clients navigate the transformation age through human-centered design and digital transformation.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> London, GBR </div> </div> </a> </div> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/patricia-camden"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/p/ey-patricia-camden-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/p/ey-patricia-camden-meta.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/p/ey-patricia-camden-meta.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/p/ey-patricia-camden-meta.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> Patricia Camden </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">Managing Director, EY Americas Loyalty Leader</div> <div class="up-the-team__member-description">Lifelong learner, passionate about utilizing technology and creativity to help clients meet challenges and grow relationships. Talent developer. Eternal optimist. Proud mom to teens and a black lab.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> Atlanta, USA </div> </div> </a> </div> <div class="up-the-team__member" data-up-hook-the-team="[members]"> <a class="up-the-team__member-profile" href="/en_us/people/steven-bailey"> <div class="up-the-team__image-wrapper" aria-hidden="true"> <div class="up-the-team__image"> <img class="up-the-team__image-image" src="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/s/ey-steven-bailey-meta.jpg" srcset="/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/s/ey-steven-bailey-meta.jpg.transform/up-img-width-small-screen/img.jpg 1x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/s/ey-steven-bailey-meta.jpg.transform/up-img-width-large-screen/img.jpg 2x,/content/dam/content-fragments/ey-unified-site/ey-com/people/local/en_us/images/s/ey-steven-bailey-meta.jpg.transform/up-img-width-xlarge-screen/img.jpg 3x" alt="Photographic portrait of Steven Bailey"/> </div> </div> <div class="up-the-team__member-info"> <h3 class="up-the-team__member-name"> Steven Bailey </h3> <div class="up-the-team__member-title" data-up-hook-the-team="[titles]">EY Americas Commercial Excellence Leader, Consulting, Ernst & Young LLP</div> <div class="up-the-team__member-description">Passionate about the consumer agenda. Fierce advocate for my clients, teams, and DEI. Former serial expat. Grateful partner at home.</div> <div class="up-the-team__member-localization" data-up-hook-the-team="[localizations]"> Chicago, USA </div> </div> </a> </div> </div> <div class="up-the-team__members-button-wrapper"> <button class="up-the-team__members-show-more" data-up-hook-the-team="viewAllButton" type="button" aria-label="up-the-team-grid-show-more-aria"> Show more </button> </div> </div> </div> <div class="ghost aem-GridColumn aem-GridColumn--default--12"> </div> <div class="container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="container-1046db4e06" class="cmp-container"> <div class="link-area"> <div id="546474" class="cmp-link-area cmp-link-area--regular " data-analytics-category="Link Area"> <p class="cmp-link-area__header"> How EY can help </p> <div> <ul class="cmp-link-area__regular "> <li class="cmp-link-area__item "> <div class="cmp-link-area__wrapper"> <p class="cmp-link-area__item--title"> <a data-analytics-link-click data-analytics-event-label="linkAreaHeader-EY-How EY can Help" data-analytics-action-value="Customer engagement" href="/en_us/services/consulting/customer-engagement"> Customer engagement </a> </p> </div> <p class="cmp-link-area__item__paragraph">Discover how EY's customer engagement services can help your business improve sales & service productivity as well as maximize return on marketing spend.</p> <a class="cmp-link-area__item__readmore" href="/en_us/services/consulting/customer-engagement"> Read more </a> </li> <li class="cmp-link-area__item "> <div class="cmp-link-area__wrapper"> <p class="cmp-link-area__item--title"> <a data-analytics-link-click data-analytics-event-label="linkAreaHeader-EY-How EY can Help" data-analytics-action-value="Customer Experience Transformation solution" href="/en_us/industries/energy-resources/customer-experience-transformation"> Customer Experience Transformation solution </a> </p> </div> <p class="cmp-link-area__item__paragraph">Discover how EY's customer experience transformation team can help energy providers empower their workforce, engage customers & drive long term value. 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