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Terms and conditions | National Careers Service

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This is the publicly funded careers service in England for adults and young people aged 13 or over. The service includes:</p> <ul class="govuk-list govuk-list--bullet"> <li>the National Careers Service website</li> <li>services delivered through the website</li> <li>the National Contact Centre</li> <li>face-to-face careers advice providers</li> </ul> <p class="govuk-body">When using the National Career Service, you agree to the following terms and conditions. You will:</p> <ul class="govuk-list govuk-list--bullet"> <li>respect any patents, copyrights and trademarks</li> <li>accept that all rights are owned by the Department for Education</li> <li>use webchat services appropriately – we monitor these services and will take action against inappropriate use</li> </ul> <p class="govuk-body">The Department for Education accepts no liability for:</p> <ul class="govuk-list govuk-list--bullet"> <li>loss of access to the website due to excessive demands on the service</li> <li>loss of access due to routine or emergency maintenance on the system</li> <li>loss of data, including data sent and data held by you or on behalf of you</li> <li>delays or failure in receipt of data given by you or given to you</li> <li>damage caused while you're using the National Careers Service</li> </ul> <p class="govuk-body">You can learn more about how we use and protect your personal information by going to our <a class="govuk-link" href="/web/20221121112739/https://nationalcareers.service.gov.uk/help/privacy-and-cookies">privacy policy</a>.</p> <p class="govuk-body">You can stop using the National Careers Service at any time, either through the website or by getting in touch with the National Contact Centre.</p> <p class="govuk-body">National Contact Centre:</p> <p class="govuk-body">Call the National Contact Centre on 0800 100 900, or speak to them by <a class="govuk-link" href="/web/20221121112739/https://nationalcareers.service.gov.uk/webchat/chat/">webchat</a>, and tell the adviser that you want to close your account.</p> <p class="govuk-body">You can <a class="govuk-link" href="/web/20221121112739/https://nationalcareers.service.gov.uk/contact-us">contact us</a> if you have any further questions about the National Careers Service, want to leave feedback or wish to report a problem.</p></div></div><div class="govuk-grid-column-one-third"><div class="dfc-app-pages-alignment-left"><div class="app-related-items"></div><h2 class="govuk-heading-m">Speak to an adviser</h2><p class="govuk-body-m">You can call <a class="govuk-link" href="tel:0800100900" rel="external">0800 100 900</a>&nbsp;or&nbsp;<a class="govuk-link" href="/web/20221121112739/https://nationalcareers.service.gov.uk/webchat/chat" rel="external" target="'_blank'">use webchat</a>&nbsp;to speak to an adviser.</p><p class="govuk-body-m">We're open:</p><ul class="govuk-list govuk-list--bullet"><li><strong>8am to 8pm</strong> Monday to Friday</li><li><strong>10am to 5pm</strong> Saturday and <a href="http://web.archive.org/web/20221121112739/https://www.gov.uk/bank-holidays" class="govuk-link" rel="noreferrer noopener">bank holidays</a></li></ul><p>We're closed Sunday, Christmas Day and New Year's Day.</p></div></div></div> </div> </div> </main> <footer class="govuk-footer " role="contentinfo"> <div class="govuk-width-container "> <div class="govuk-footer__meta"> <div class="govuk-footer__meta-item 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