Loyalty Management Software

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Loyalty management software helps marketers and brands effectively manage their loyalty programs, which are built to create a long-term relationship between a brand and a customer. Customers share personal information in exchange for membership rewards and benefits. This helps drive customer lifetime value, retention, and overall brand satisfaction.</p>\n","kind":"card_faq-qna","id":"1685567315605_n8q"},{"headline":"Is loyalty management software the same as CRM software?","description":"<p>No. Loyalty managment software is different than CRM software. However, Loyalty Management is built directly into the Salesforce Platform, so you can seamlessly tie your B2B and B2C loyalty programs back to your CRM to create a single view of each member. This allows you to connect loyalty to the wider customer experience, delivering consistency for customers at every touchpoint.</p>\n","kind":"card_faq-qna","id":"1685645693093_m65"},{"headline":"How will a loyalty management platform help my business?","description":"<p>Loyalty programs are designed to increase purchase frequency, brand affinity, basket size, while elevating the overall customer experience. Using a loyalty management platform, brands will be able to design personalised programs based on customer preferences at scale, and maximise program effectiveness with predictive insights and analytics that improve performance to drive overall customer lifetime value.</p>\n","kind":"card_faq-qna","id":"1685645693681_13si"},{"headline":"How do I choose the right loyalty management software?","description":"<p>Choose the loyalty management solution that best meets your business's needs, aligns with your goals, and empowers you to execute effective and successful loyalty programs across multiple channels. Key considerations include native connectivity to your data as well as marketing, commerce, and service experiences, channel breadth, flexibility to manage simple and complex programs, native measuremen tools, embedded AI, customer support and training resources, reputation (e.g., analyst reports and product reviews) as well as dependability and scalability.</p>\n","kind":"card_faq-qna","id":"1685645694202_2v3"},{"headline":"What are the benefits of loyalty management software?","description":"<p>Businesses will be able to create dynamic, personalised loyalty experiences, rather than your run-of-the-mill “Buy 10, get one coffee free!” types of programs. They’ll be able to leverage customer data within Loyalty Management, as well as pull other data in, to create dynamic segments that enable them to deliver experiential rewards that are relevant for their customers.</p>\n","kind":"card_faq-qna","id":"1685645712358_vv7"}]}]}],"path":"/marketing/loyalty-management","urlLoc":"uk","curHref":"/uk/marketing/loyalty-management/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-gb"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <hgf-c360nav locale=uk search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" 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data-module-type="headline"> <div class="image__wrapper "> <img loading="eager" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/07/marquee-marketing-loyalty-management.png?w=1024" class="image__asset" alt="Image of Astro holding a Marketing GPT logo while standing in front of a series of loyalty management dashboards." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/07/marquee-marketing-loyalty-management.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/07/marquee-marketing-loyalty-management.png?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/07/marquee-marketing-loyalty-management.png?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/07/marquee-marketing-loyalty-management.png?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard "> <div class="eyebrow eyebrow-display-1"> <div class="eyebrow__label pbc-g-text-eyebrow"> Loyalty Management, Referral Marketing and Promotions </div> </div> <h1 class="headline marquee__headline--standard" style=" "> Customer Loyalty Solutions </h1> <div class="blade__description"> <p>Foster relationships and create loyalty with AI predictive capabilities built directly into your CRM with loyalty management software.</p> </div> </header> <div class="cta_container flex flex--right ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/form/conf/loyalty-management-demo/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Watch demo, Loyalty Management." href="https://www.salesforce.com/form/conf/loyalty-management-demo/" target="_blank" rel="noopener" > Watch demo </a> </pbc-button> <pbc-button class="cta_button__wrapper" data-link-text="Try for free" data-link-url="https://www.salesforce.com/form/signup/loyalty-management-trial/" data-link-type="secondary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Try for free - Customer Loyalty" label="Try for free" href="https://www.salesforce.com/form/signup/loyalty-management-trial/" target="_blank" rel="noopener" > Try for free </a> </pbc-button> </div> </div> </article> </div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=300,94 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=768,240 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=1024,320 1024w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=1536,480 1536w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/marquee-marketing-product-background-desktop.png?resize=2048,640 2048w" height="100%" width="100%"/> </div> <div class="blade__background blade__background--custom-mobile"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?w=731" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=214,300 214w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=768,1076 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=731,1024 731w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=1096,1536 1096w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/marquee-marketing-category-background-mobile-5.webp?resize=1462,2048 1462w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1670626678406_1b4x" data-blade-position="3" data-blade-name="sf/text" data-blade-variant="text" data-blade-source="www" data-blade-type="blade"> <section id="1670626678406_1b4x" class="relative text--blade" > <div class="container"> <article class="grid grid_main text__blade--link_below text--center" data-module-id="1670626678406_1b4x" data-module-name="What can you do with a loyalty management platform?" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> What can you do with a loyalty management platform? </h2> <div class="blade__description "> <p>Earn continuous customer loyalty with personalised rewards, powered by behavioural data.</p> </div> </header> </article> </div> </section> </div><div data-blade-id="1700080870502_sg2" data-blade-position="4" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1700080870502_sg2" class="relative productfeature--blade blade_layout--left" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Drive performance and profitability with AI powered Loyalty Management </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Centralised Program Management" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1700080870374_13s5-11" class="accordion__trigger" id="show-hide1700080870374_13s5-11" aria-label="Centralised Program Management"> <span class="accordion__title relative"> Centralised Program Management <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080870374_13s5-11" id="rel1700080870374_13s5-11"> <div class="accordion__description"> <p>Configure your loyalty programs to fit your needs. Activate segments across channels fast with industry templates and integrate them with external systems. Run multiple programs at once within one platform for different brands and initiatives — and for both B2B and B2C programs. Test, learn, and iterate as you see what works and what doesn’t.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080870374_13s5-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?w=1024" class="image__asset" alt="Image of a liability impact dashboard." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Improved Customer Engagement" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080870384_ypw-22" class="accordion__trigger" id="show-hide1700080870384_ypw-22" aria-label="Improved Customer Engagement"> <span class="accordion__title relative"> Improved Customer Engagement <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080870384_ypw-22" id="rel1700080870384_ypw-22"> <div class="accordion__description"> <p>Use customer behaviour to optimise immersive experiences across web and mobile. Tailor experiences to be relevant to all your individual users. Easily analyse members at risk for disengagement and launch campaigns to reengage them.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080870384_ypw-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?w=1024" class="image__asset" alt="Image of a member engagement dashbaord." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Cross-Industry Partnerships" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080870390_1d2a-33" class="accordion__trigger" id="show-hide1700080870390_1d2a-33" aria-label="Cross-Industry Partnerships"> <span class="accordion__title relative"> Cross-Industry Partnerships <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080870390_1d2a-33" id="rel1700080870390_1d2a-33"> <div class="accordion__description"> <p>Provide customers with more options to earn, redeem, and engage with cross-industry partners. Manage partnerships on one platform to increase participation and reduce liability. Seamlessly onboard partners, launch joint promotions, and manage currencies between partners and your programs.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080870390_1d2a-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?w=1024" class="image__asset" alt="Two overlapping dashboards for "loyalty program partners" and "redemption by category."" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left " data-media-label="rel1700080870374_13s5-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?w=1024" class="image__asset" alt="Image of a liability impact dashboard." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-optimize-program-impact.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1700080870384_ypw-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?w=1024" class="image__asset" alt="Image of a member engagement dashbaord." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-theme-mulesoft-member-engagement.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1700080870390_1d2a-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?w=1024" class="image__asset" alt="Two overlapping dashboards for "loyalty program partners" and "redemption by category."" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-cross-industry-partnerships.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> </section> </div><div data-blade-id="1700080877879_zir" data-blade-position="5" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1700080877879_zir" class="relative productfeature--blade blade_layout--right" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Leverage the power of influence, turning brand advocates into sales with Referral Marketing </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Fast Time to Market" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1700080877779_17ae-11" class="accordion__trigger" id="show-hide1700080877779_17ae-11" aria-label="Fast Time to Market"> <span class="accordion__title relative"> Fast Time to Market <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080877779_17ae-11" id="rel1700080877779_17ae-11"> <div class="accordion__description"> <p>Quickly launch referral promotions through a guided setup wizard to configure and define all aspects of your program. Tailor emails and cross-channel widgets based on brand guidelines and program goals. Integrate promotions into Marketing Cloud automatically to create journeys and activations. Extend to commerce, sales, service — with native integrations across the full customer journey.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080877779_17ae-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?w=1024" class="image__asset" alt="Image of a quick promotion wizard dashboard and the accompanying targeted email." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Identify Brand Advocates" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080877791_cyh-22" class="accordion__trigger" id="show-hide1700080877791_cyh-22" aria-label="Identify Brand Advocates"> <span class="accordion__title relative"> Identify Brand Advocates <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080877791_cyh-22" id="rel1700080877791_cyh-22"> <div class="accordion__description"> <p>Leverage customer data from across your organisation to identify high-value audience segments. Develop strategies to harness the advocacy of loyal customers to improve referral participation, conversions, and customer satisfaction — turning your best customers into your strongest advocates.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080877791_cyh-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?w=1024" class="image__asset" alt="A referrals dashboard and a mobile device with a form to join a rewards program" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="AI-Powered Referral Programs" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080877801_zsq-33" class="accordion__trigger" id="show-hide1700080877801_zsq-33" aria-label="AI-Powered Referral Programs"> <span class="accordion__title relative"> AI-Powered Referral Programs <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080877801_zsq-33" id="rel1700080877801_zsq-33"> <div class="accordion__description"> <p>Manage program impact with prebuilt predictive dashboards. Use AI to hone targeting parameters with the 'Likely to Refer' Dashboards. Prioritise investments based on performance — reviewing top promotions, advocates, and channels, all while being able to adjust your strategy.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080877801_zsq-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?w=1024" class="image__asset" alt="A conversions pipeline dashboard with performance trends and recommended actions" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right " data-media-label="rel1700080877779_17ae-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?w=1024" class="image__asset" alt="Image of a quick promotion wizard dashboard and the accompanying targeted email." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-get-to-market-quickly.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1700080877791_cyh-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?w=1024" class="image__asset" alt="A referrals dashboard and a mobile device with a form to join a rewards program" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-identify-brand-advocates.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1700080877801_zsq-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?w=1024" class="image__asset" alt="A conversions pipeline dashboard with performance trends and recommended actions" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-referral-programs.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> </section> </div><div data-blade-id="1700080887589_lnc" data-blade-position="6" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1700080887589_lnc" class="relative productfeature--blade blade_layout--left" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Create consistent member engagement with connected promotions </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Personalised Promotions" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1700080887491_rki-11" class="accordion__trigger" id="show-hide1700080887491_rki-11" aria-label="Personalised Promotions"> <span class="accordion__title relative"> Personalised Promotions <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080887491_rki-11" id="rel1700080887491_rki-11"> <div class="accordion__description"> <p>Reward members with engagements appealing to both rational and emotional drivers. Personalise promotions based on member data. Provide members with benefits, offers, vouchers, experiences — and gamify the experience with badges based on their behaviours and interests.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080887491_rki-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?w=1024" class="image__asset" alt="A collage of personalized promotions for a jacket and a birthday cake." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Predictive Promotion Performance" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080887503_zy9-22" class="accordion__trigger" id="show-hide1700080887503_zy9-22" aria-label="Predictive Promotion Performance"> <span class="accordion__title relative"> Predictive Promotion Performance <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080887503_zy9-22" id="rel1700080887503_zy9-22"> <div class="accordion__description"> <p>Use predictive performance insights with prebuilt dashboards to forecast rises in promotional revenue before launch, and choose the right segments, rewards, and channels to maximise ROI. Deliver time-based promotions for exclusive events and experiences — visualising it all with the promotion calendar.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080887503_zy9-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?w=1024" class="image__asset" alt="Image of a member profile with a notification for a personalized ad." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="A Single Customer View" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1700080887514_o8v-33" class="accordion__trigger" id="show-hide1700080887514_o8v-33" aria-label="A Single Customer View"> <span class="accordion__title relative"> A Single Customer View <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1700080887514_o8v-33" id="rel1700080887514_o8v-33"> <div class="accordion__description"> <p>Connect loyalty across your customer experience with a single customer view. Provide every department with access to loyalty information to enhance interactions — from purchases to customer service to sales, as well as in-person experiences. Trigger marketing journeys as customers hit new tiers. Use customer insights to provide a white-glove service experience or generate sales promotions based on customer loyalty.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1700080887514_o8v-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?w=1024" class="image__asset" alt="Image of a customer interaction timeline with a squirrel sitting beside it." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left " data-media-label="rel1700080887491_rki-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?w=1024" class="image__asset" alt="A collage of personalized promotions for a jacket and a birthday cake." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2024/01/products-features-personalized-promotions.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1700080887503_zy9-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?w=1024" class="image__asset" alt="Image of a member profile with a notification for a personalized ad." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-predict-promotion-performance.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1700080887514_o8v-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?w=1024" class="image__asset" alt="Image of a customer interaction timeline with a squirrel sitting beside it." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/11/products-features-a-single-member-view.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> </section> </div><div data-blade-id="1680284730544_187f" data-blade-position="7" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1680284730544_187f" class="relative nupfixed--blade nupfixed--link_below layout--5 nupfixed--card_productaddon" > <div class="container carousel__container background__present"> <div class="grid 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class="card__headline" style=" "> <a href="/uk/products/marketing-personalization/" data-link-text="Marketing Cloud Personalisation" data-link-url="/uk/products/marketing-personalization/" data-link-type="header" target=""> Marketing Cloud Personalisation </a> </h3> <div class="card__description"> <p>Automate dynamic offers for each customer in real-time across each moment in the customer journey.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/uk/products/marketing-personalization/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Marketing Cloud Personalisation." href="/uk/products/marketing-personalization/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__4 card__wrapper carousel-card" data-module-id="1682442324421_1eeg" aria-label="slide 4 of 5" role="group" data-module-position="4" data-module-type="card_productaddon" data-module-name="Marketing Cloud Account Engagement" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FE9339 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/uk/products/b2b-marketing-automation/" data-link-text="Marketing Cloud Account Engagement" data-link-url="/uk/products/b2b-marketing-automation/" data-link-type="header" target=""> Marketing Cloud Account Engagement </a> </h3> <div class="card__description"> <p>Grow efficiently by aligning marketing and sales on the #1 CRM with marketing automation and account-based marketing.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/uk/products/b2b-marketing-automation/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more about Marketing Cloud Account Engagement." href="/uk/products/b2b-marketing-automation/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__5 card__wrapper carousel-card" data-module-id="1685564034179_58g" aria-label="slide 5 of 5" role="group" data-module-position="5" data-module-type="card_productaddon" data-module-name="Commerce Cloud" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #FE9339 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="/uk/products/commerce/" data-link-text="Commerce Cloud" data-link-url="/uk/products/commerce/" data-link-type="header" target=""> Commerce Cloud </a> </h3> <div class="card__description"> <p>Grow revenue and savings at every step in your customer journey with AI-powered commerce experiences that wow.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="/uk/products/commerce/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more, Commerce Cloud." href="/uk/products/commerce/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="nupfixed_cta" data-module-name="Extend the power of Loyalty Management with these related products." data-module-position="6" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="View all products" data-link-url="/uk/products/all-marketing-products/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideM" aria-label="View all products related to Loyalty Management." href="/uk/products/all-marketing-products/" > View all products </a> </pbc-button> </div> </div> </div> </div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=300,118 300w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=768,303 768w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=1024,404 1024w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=1536,606 1536w,https://wp.sfdcdigital.com/en-gb/wp-content/uploads/sites/16/2023/06/logo-marketing-productdetail-product-portfolio-5.png?resize=2048,808 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1723650931879_k0x" data-blade-position="8" data-blade-name="sf/promotion" data-blade-variant="promotion" data-blade-source="www" data-blade-type="blade"> <section id="1723650931879_k0x" class="relative promotion--blade promotion--right-image" > <div class="container pb-shadow pb-large-corner container--min-spacing-bottom container--min-spacing-top"> <article class="grid grid_main promotion_layout--full_height" data-module-id="1723650931879_k0x" data-module-name="See what sets Salesforce apart as a leader in customer loyalty." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <div class="image__wrapper mobile-pt-0 promotion_layout--full_height-image_wrapper relative " > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/spark-customer-loyalty-1024x1024-1.png?w=1024" class="image__asset" alt="Astro jumping in excitement in front of a tablet device showing the Spark Customer Loyalty Report" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/spark-customer-loyalty-1024x1024-1.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/spark-customer-loyalty-1024x1024-1.png?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/spark-customer-loyalty-1024x1024-1.png?resize=768,768 768w" height="1024" width="1024"/> </div> <div class="content__wrapper pt-64 mobile-pb-8 mobile-pt-40 mobile-ml-32 mobile-mr-32 pb-64 promotion_layout---image-content_wrapper"> <header class="promotion__blade-heading"> <h2 class="pbc-g-text-display-4 mt-0 mb-48 mobile-mb-32" style=" "> See what sets Salesforce apart as a leader in customer loyalty. </h2> </header> <div class="cta_container flex flex--full_height ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Get the report" data-link-url="https://www.salesforce.com/form/marketing/spark-customer-loyalty-solutions/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Get the report: See what sets Salesforce apart as a leader in customer loyalty." href="https://www.salesforce.com/form/marketing/spark-customer-loyalty-solutions/?d=pb" target="_blank" rel="noopener" > Get the report </a> </pbc-button> </div> </div> </article> </div> </section> </div><div data-blade-id="1680632942198_tre" data-blade-position="9" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1680632942198_tre" class="relative nupfixed--blade nupfixed--link_above layout--3 nupfixed--card_pricingedition" > <div class="container"> <div class="grid grid_main nupfixed nupfixed__3 nupfixed__gridThree"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Loyalty Management Pricing </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Find the right Loyalty Management edition for your business needs.</p> </div> </header> <div class="cards cards--flex cards--flexThree"> <article class="card card__1 card__wrapper" data-module-id="1680632942161_c4d" data-module-position="1" data-module-type="card_pricingedition" data-module-name="Loyalty Management — Starter" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Loyalty Management — Starter </h3> <div class="card__description"> <p>Design, configure, and launch loyalty programs quickly.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency="GBP_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">£</span> <span class="">16,000</span> </div> <div class="card__price_subtext"> GBP/org/month* (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--orange"> <use href="#textured-background-1680632942198_tre" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1680632942198_tre" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Member Administration, Reward Management, Static Benefit Management </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> 1 x Tableau CRM for Loyalty Management Base App License </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Quick Promotions </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="/uk/form/contact/contactme/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact us about Starter pricing." href="/uk/form/contact/contactme/" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1686691350143_bqb" data-module-position="2" data-module-type="card_pricingedition" data-module-name="Loyalty Management — Growth" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Loyalty Management — Growth </h3> <div class="card__description"> <p>Launch and manage dynamic and personalised loyalty experiences.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency="GBP_english"> <div class="card__price card__price--display-3"> <span class="price_text__symbol">£</span> <span class="">28,000 </span> </div> <div class="card__price_subtext"> GBP/org/month* (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--orange"> <use href="#textured-background-1680632942198_tre" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1680632942198_tre" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Member Administration, Reward Management, Full Benefit Management, Dynamic Promotions Management, Partner Administration </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> 3 x Tableau CRM for Loyalty Management Base App License </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Program Setup: Single Program </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="/uk/form/contact/marketingcloud_contactme/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact us about Growth pricing." href="/uk/form/contact/marketingcloud_contactme/" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1686765822577_1hy" data-module-position="3" data-module-type="card_pricingedition" data-module-name="Loyalty Management — Advanced" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Loyalty Management — Advanced </h3> <div class="card__description"> <p>Run multiple loyalty programs on a single platform.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency="GBP_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">£</span> <span class="">36,000</span> </div> <div class="card__price_subtext"> GBP/org/month* (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--orange"> <use href="#textured-background-1680632942198_tre" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1680632942198_tre" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Member Administration, Reward Management, Full Benefit Management, Dynamic Promotions Management, Partner Administration </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> 5 x Tableau CRM for Loyalty Management Base App License </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Program Setup: Multiple Programs </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="/uk/form/contact/marketingcloud_contactme/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact us about Advanced pricing." href="/uk/form/contact/marketingcloud_contactme/" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> </div> <div class="legal"><p>This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.</p> </div> <div class="nupfixed_cta" data-module-name="Loyalty Management Pricing" data-module-position="1" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="View detailed pricing" data-link-url="/uk/products/loyalty-management-pricing" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideM" aria-label="View detailed Loyalty Management pricing" href="/uk/products/loyalty-management-pricing" > View detailed pricing </a> </pbc-button> </div> </div> </div> </div>  <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"><defs><symbol id="textured-background-1680632942198_tre"><path d="M0 0h290v360H0z"/><mask id="a-1680632942198_tre" width="290" height="242" x="0" 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<div class="grid grid_main nupfixed nupfixed__1 "> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Referral Marketing Pricing </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p>Create referral programs to acquire new customers, drive product adoption, and grow sales.</p> </div> </header> <div class="cards cards--flex cards--"> <article class="card card__1 card__wrapper" data-module-id="1704750385229_pp6" data-module-position="1" data-module-type="card_pricingedition" data-module-name="Referral Marketing" data-module-track-impressions="" > <div class="card--card_pricingedition pbc-g-elevation-2 flex border-rad-16"> <div class="card__content__wrapper"> <div class="card__background"> <div class="card__copy__wrapper"> <div class="card__copy__container"> <div class="card__headline__wrapper"> <h3 class="card__headline" style=" "> Referral Marketing </h3> <div class="card__description"> <p>Empower your top brand advocates to become your top sales associates.</p> </div> </div> <div class="card__price_wrapper default" data-id="" data-currency="GBP_english"> <div class="card__price card__price--display-2"> <span class="price_text__symbol">£</span> <span class="">10,000</span> </div> <div class="card__price_subtext"> GBP/org/month* (billed annually) </div> </div> </div> <div class="card__background-image" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" preserveAspectRatio="none" viewBox="0 0 290 360" class="textured-background textured-clouds textured-clouds--orange"> <use href="#textured-background-1704750384334_j2h" /> </svg> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 290 28" class="contour"> <use href="#textured-background-contour-1704750384334_j2h" /> </svg> </div> </div> </div> <div class="card__features"> <ul class="card__list"> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> 100,000 Brand Advocates </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Unlimited Referral Promotions, Refer-a-Friend Template, Referral Sharing Widget, Voucher Management, Referral Tracking </li> <li class="card__list-item"> <div class="card__checkmark" aria-hidden="true"></div> Data Processing Engine, Batch Management, and Decision Tables Included </li> </ul> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Contact us" data-link-url="https://www.salesforce.com/form/marketing/conf/referral-marketing-contact-me/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="wideAll" aria-label="Contact us about Referral Marketing pricing." href="https://www.salesforce.com/form/marketing/conf/referral-marketing-contact-me/" target="_blank" rel="noopener" > Contact us </a> </pbc-button> </div> </div> </div> </article> </div> <div class="legal"><p>This page is provided for informational purposes only and is subject to change. Contact a sales representative for detailed pricing information.</p> </div> <div class="nupfixed_cta" data-module-name="Referral Marketing Pricing" data-module-position="1" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="View detailed Referral Marketing Pricing" data-link-url="/uk/products/referral-marketing-software-pricing/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="wideM" aria-label="View detailed Referral Marketing pricing" href="/uk/products/referral-marketing-software-pricing/" > View detailed Referral Marketing Pricing </a> </pbc-button> </div> </div> </div> </div>  <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="width: 0; height: 0; position: absolute; left: -100px"><defs><symbol id="textured-background-1704750384334_j2h"><path d="M0 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</div><div data-blade-id="1685567315453_j1y" data-blade-position="16" data-blade-name="sf/faq" data-blade-variant="faq" data-blade-source="www" data-blade-type="blade"> <section id="1685567315453_j1y" class="relative faq--blade" > <div class="container"> <article class="grid grid_main" data-module-track-impressions="false" data-module-id="1685567315453_j1y" data-module-name="Loyalty Management FAQ" data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> Loyalty Management FAQ </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1685567315453_j1y" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1685567315605_n8q" data-module-name="What is loyalty management software?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1685567315453_j1y-11" class="accordion__trigger" id="accordion1685567315453_j1y-11" aria-label="What is loyalty management software?"> <span class="accordion__title relative"> What is loyalty management software? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1685567315453_j1y-11" id="rel1685567315453_j1y-11"> <div class="accordion__description"> <p>It's a software application that manages the design, definition, configuration, execution, and analysis of omni-channel loyalty programs. Loyalty management software helps marketers and brands effectively manage their loyalty programs, which are built to create a long-term relationship between a brand and a customer. Customers share personal information in exchange for membership rewards and benefits. This helps drive customer lifetime value, retention, and overall brand satisfaction.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1685645693093_m65" data-module-name="Is loyalty management software the same as CRM software?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1685567315453_j1y-12" class="accordion__trigger" id="accordion1685567315453_j1y-12" aria-label="Is loyalty management software the same as CRM software?"> <span class="accordion__title relative"> Is loyalty management software the same as CRM software? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1685567315453_j1y-12" id="rel1685567315453_j1y-12"> <div class="accordion__description"> <p>No. Loyalty managment software is different than CRM software. However, Loyalty Management is built directly into the Salesforce Platform, so you can seamlessly tie your B2B and B2C loyalty programs back to your CRM to create a single view of each member. This allows you to connect loyalty to the wider customer experience, delivering consistency for customers at every touchpoint.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1685645693681_13si" data-module-name="How will a loyalty management platform help my business?" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1685567315453_j1y-13" class="accordion__trigger" id="accordion1685567315453_j1y-13" aria-label="How will a loyalty management platform help my business?"> <span class="accordion__title relative"> How will a loyalty management platform help my business? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1685567315453_j1y-13" id="rel1685567315453_j1y-13"> <div class="accordion__description"> <p>Loyalty programs are designed to increase purchase frequency, brand affinity, basket size, while elevating the overall customer experience. Using a loyalty management platform, brands will be able to design personalised programs based on customer preferences at scale, and maximise program effectiveness with predictive insights and analytics that improve performance to drive overall customer lifetime value.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1685645694202_2v3" data-module-name="How do I choose the right loyalty management software?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1685567315453_j1y-14" class="accordion__trigger" id="accordion1685567315453_j1y-14" aria-label="How do I choose the right loyalty management software?"> <span class="accordion__title relative"> How do I choose the right loyalty management software? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1685567315453_j1y-14" id="rel1685567315453_j1y-14"> <div class="accordion__description"> <p>Choose the loyalty management solution that best meets your business's needs, aligns with your goals, and empowers you to execute effective and successful loyalty programs across multiple channels. Key considerations include native connectivity to your data as well as marketing, commerce, and service experiences, channel breadth, flexibility to manage simple and complex programs, native measuremen tools, embedded AI, customer support and training resources, reputation (e.g., analyst reports and product reviews) as well as dependability and scalability.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1685645712358_vv7" data-module-name="What are the benefits of loyalty management software?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1685567315453_j1y-15" class="accordion__trigger" id="accordion1685567315453_j1y-15" aria-label="What are the benefits of loyalty management software?"> <span class="accordion__title relative"> What are the benefits of loyalty management software? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1685567315453_j1y-15" id="rel1685567315453_j1y-15"> <div class="accordion__description"> <p>Businesses will be able to create dynamic, personalised loyalty experiences, rather than your run-of-the-mill “Buy 10, get one coffee free!” types of programs. They’ll be able to leverage customer data within Loyalty Management, as well as pull other data in, to create dynamic segments that enable them to deliver experiential rewards that are relevant for their customers.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=uk origin=https://wp.sfdcdigital.com/en-gb/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:448000868530" aria-label="Contact, By phone"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/chat.js"></script> <link rel="stylesheet" type="text/css" href="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/DHdjC/Xt1VSFY"> <script src="/jnmYwLhDSrvFsn4x7w/hp/b1c9Ki4/fm0SA/nIfM04o" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>

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