Customer Experience Software

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en" > <head>  <link rel="preload" href="https://apps-static.route4me.com/resources/addons/website-public/css/common/open-sans.css" as="style"> <link rel="preload" href="https://apps-static.route4me.com/resources/addons/website-public/css/common/global.css" as="style"> <link rel="stylesheet" type="text/css" href="https://apps-static.route4me.com/resources/addons/website-public/css/common/global.css">  <link rel="preload" href="https://apps-static.route4me.com/resources/addons/website-public/fonts/open-sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2" as="font" crossorigin/>    <title>Customer Experience Software</title> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Corporation", "@id": "https://route4me.com/#corporation", "name": "Route4Me", "url": "https://route4me.com" } </script>  <meta charset="utf-8"> <meta name="robots" content="ALL"/> <meta name="language" content="en"/> <meta name="title" content="Customer Experience Software"/> <meta name="description" content="Earn customer loyalty with Route4Me’s last mile customer experience software. Stay one step ahead of customer needs with..."/> <meta name="keywords" content=""/> <meta name="apple-itunes-app" content="app-id=349853799" /> <meta name="google-play-app" content="app-id=com.route4me.routeoptimizer" /> <meta name="twitter:title" content="Customer Experience Software" /> <meta name="twitter:creator" content="@route4me" /> <meta name="twitter:site" content="@route4me" /> <meta name="author" content="Route4Me Route Planner" /> <meta property="og:title" content="Customer Experience Software" /> <meta property="og:description" content="Earn customer loyalty with Route4Me’s last mile customer experience software. Stay one step ahead of customer needs with..."/> <meta property="article:publisher" content="https://www.facebook.com/Route4Me-130983806948505" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://route4me.com/platform/customer-experience" /> <meta property="og:image" content="https://apps-static.route4me.com/resources/addons/website-public/img/guideline/logo-white.png" /> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:image:src" content="https://apps-static.route4me.com/resources/addons/website-public/img/guideline/logo-white.png"> <meta name="viewport" content="width=device-width,minimum-scale=1,initial-scale=1"> <meta name="documentcountrycode" content="us"/> <meta name="caffeinated" content="false"> <meta name="csrf-token" content="ebbq14CTmTepp8Tx6UOyOKFqjTb9UzK7ZNEpstGb"> <link rel="dns-prefetch" href="apps-static.route4me.com"/> <link rel="preconnect" href="https://apps-static.route4me.com"> <link rel="canonical" href="https://route4me.com/platform/customer-experience"/> <link rel="apple-touch-icon" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicons/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicon.png"> <link rel="icon" sizes="any" href="https://apps-static.route4me.com/resources/addons/website-public/img/favicon.ico"> <meta name="msapplication-TileColor" content="#2a3b7e"> <meta name="msapplication-config" content="https://apps-static.route4me.com/resources/addons/website-public/img/favicons/browserconfig.xml"> <meta name="theme-color" content="#2a3b7e"> <link rel="manifest" href="https://apps-static.route4me.com/resources/addons/website-public/manifest.json"> <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "WebSite", "name": "Route4Me", "description": "Early Morning Routing Chaos Finally Solved with Route4Me, the World's Most Popular Route Planning Software for Small Businesses & Fleets.", "keywords": "route planner,route optimization software,route planning app,route4me,map my customers,map multiple locations", "url": "https://www.route4me.com", "image": { "@type": "ImageObject", "url": "https://apps-static.route4me.com/resources/addons/website-public/img/favicons/mstile-150x150.png", "height": 100, "width": 100 }, "author": { "@type": "Corporation", "name": "Route4Me", "description": "Early Morning Routing Chaos Finally Solved with Route4Me, the World's Most Popular Route Planning Software for Small Businesses & Fleets.", "url": "https://www.route4me.com", "telephone": "+1-888-552-9045", "email": "support@route4me.com", "image": { "@type": "ImageObject", "url": "https://apps-static.route4me.com/resources/addons/website-public/img/favicons/mstile-150x150.png", "height": 100, "width": 100 }, "contactPoint": [ { "@type": "ContactPoint", "contactType": "Route Planning Support", "telephone": "+1-888-552-9045" } ], "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "Tampa", "addressRegion": "Florida", "postalCode": "33602", "streetAddress": "1010 N. Florida Avenue" }, "sameAs": [ "https://www.facebook.com/pages/category/Product-Service/Route4Me-130983806948505/", "https://twitter.com/route4me", "https://www.linkedin.com/company/route4me/", "https://www.youtube.com/route4me" ] }, "copyrightHolder": { "@type": "Corporation", "name": "Route4Me", "description": "Early Morning Routing Chaos Finally Solved with Route4Me, the World's Most Popular Route Planning Software for Small Businesses & Fleets.", "url": "https://www.route4me.com", "telephone": "+1-888-552-9045", "email": "support@route4me.com", "image": { "@type": "ImageObject", "url": "https://apps-static.route4me.com/resources/addons/website-public/img/favicons/mstile-150x150.png", "height": 100, "width": 100 }, "contactPoint": [ { "@type": "ContactPoint", "contactType": "Route Planning Support", "telephone": "+1-888-552-9045" } ], "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "Tampa", "addressRegion": "Florida", "postalCode": "33602", "streetAddress": "1010 N. Florida Avenue" }, "sameAs": [ "https://www.facebook.com/pages/category/Product-Service/Route4Me-130983806948505/", "https://twitter.com/route4me", "https://www.linkedin.com/company/route4me/", "https://www.youtube.com/route4me" ] }, "creator": { "@type": "Corporation", "name": "Route4Me", "description": "Early Morning Routing Chaos Finally Solved with Route4Me, the World's Most Popular Route Planning Software for Small Businesses & Fleets.", "url": "https://www.route4me.com", "telephone": "+1-888-552-9045", "email": "support@route4me.com", "image": { "@type": "ImageObject", "url": "https://apps-static.route4me.com/resources/addons/website-public/img/favicons/mstile-150x150.png", "height": 100, "width": 100 }, "contactPoint": [ { "@type": "ContactPoint", "contactType": "Route Planning Support", "telephone": "+1-888-552-9045" } ], "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "Tampa", "addressRegion": "Florida", "postalCode": "33602", "streetAddress": "1010 N. Florida Avenue" }, "sameAs": [ "https://www.facebook.com/pages/category/Product-Service/Route4Me-130983806948505/", "https://twitter.com/route4me", "https://www.linkedin.com/company/route4me/", "https://www.youtube.com/route4me" ] }, "sameAs": [ "https://www.facebook.com/pages/category/Product-Service/Route4Me-130983806948505/", "https://twitter.com/route4me", "https://www.linkedin.com/company/route4me/", "https://www.youtube.com/route4me" ] } </script> <link rel="alternate" hreflang="en" href="https://route4me.com/platform/customer-experience"> <link rel="alternate" hreflang="es" href="https://route4me.com/es/platform/customer-experience"> <link rel="alternate" hreflang="fr" href="https://route4me.com/fr/platform/customer-experience"> <link rel="alternate" hreflang="pt" href="https://route4me.com/pt/platform/customer-experience"> <link rel="alternate" hreflang="x-default" href="https://route4me.com/platform/customer-experience"> <meta data-locale-prefix="" />  <link rel="stylesheet" href="https://apps-static.route4me.com/resources/addons/website-public/css/common/open-sans.css"> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="cache-control" content="public"/> <meta http-equiv="imagetoolbar" content="no"/>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-PQ322M');</script> <link rel="preload" href="https://apps-static.route4me.com/resources/addons/website-public/build/miniCartModule.b50fea5eb220586a9ef9.css" as="style" onload="this.onload=null;this.rel='stylesheet'"> <noscript><link type="text/css" rel="stylesheet" href="https://apps-static.route4me.com/resources/addons/website-public/build/miniCartModule.b50fea5eb220586a9ef9.css"></noscript>  <script type="text/javascript" id="hs-script-loader" async src="//js.hs-scripts.com/8643591.js"></script> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Route4Me Route Planner", "operatingSystem": ["ANDROID", "iOS"], "applicationCategory": "BusinessApplication", "datePublished":"2024-11-12", "author": { "@type": "Organization", "name": "Route4Me, Inc.", "url": "https://www.route4me.com"}, "description": "Early Morning Routing Chaos Finally Solved, with Route4Me, the world’s most downloaded route optimization app. Routing chaos finally solved. Route4Me is the iphone route planning app that professional drivers and businesses trust.", "image": "https://apps-static.route4me.com/resources/addons/website-public/img/guideline/icon2@2x.png", "interactionStatistic": { "@type": "InteractionCounter", "interactionService":"SoftwareApplication", "interactionType": "DownloadAction", "userInteractionCount": "2000000" }, "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.5", "ratingCount": "24718", "bestRating": "5", "worstRating": "0" }, "offers": { "@type": "Offer", "price": "9.99", "priceCurrency": "USD" }, "review": { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": "5", "bestRating": "5", "worstRating": "0" }, "author": { "@type": "Person", "name": "Shan" }, "datePublished": "2024-11-17", "reviewBody": "On a typical day, I am having to route between 15–20+ addresses, and without 'Route4Me', I would be spending hours & hours mapping & routing, which in turn, takes me away from my other job duties I could be doing. I would highly recommend this app to anybody that is having to drive around the city looking for multiple addresses on a daily basis. In my opinion, I gotta say...this IS, far the BEST routing app out there!", "publisher": "iTunes" } } </script> <link rel="preload" href="https://apps-static.route4me.com/resources/addons/website-public/build/menuCssCritical.f82cc15242db5223dec6.css" as="style"> <link type="text/css" rel="stylesheet" href="https://apps-static.route4me.com/resources/addons/website-public/build/menuCssCritical.f82cc15242db5223dec6.css"><link type="text/css" rel="stylesheet" lazy-href="https://apps-static.route4me.com/resources/addons/website-public/build/menu.49626ed3f00554ecb199.css">  <link rel="stylesheet" type="text/css" href="https://apps-static.route4me.com/resources/addons/website-public/build/customerExperience.150bf9e4229a32e5ccc1.css"/> <link rel="stylesheet" href="https://apps-static.route4me.com/icon-font-public-website/v1.21.css"> <link rel="stylesheet" type="text/css" href="https://apps-static.route4me.com/resources/addons/website-public/build/footer.9f7f7dcb0d0824b5e963.css"/> </head> <body class=" "> <div class="menu"> <div class="menu__blue-bar"> <div class="menu__item menu__item_contact"> <span>Speak to a Routing Expert:</span> <span>Speak to a Friendly Routing Expert Now:</span> <a href="tel:+1-888-552-9045">+1-888-552-9045</a> <span>Se Habla Español</span> </div> <div class="menu__item menu__item_action"> <a href="/platform/marketplace/pricing" class="menu__item-link menu__btn">FREE TRIAL</a> </div> </div> <div class="menu__main"> <div class="menu__head"> <span class="menu__search-back" style="display:none;"> <i class="r4m-icon r4m-icon-a02-next" style="transform: rotate(180deg)"></i> </span> <span class="menu__toggle"> <i class="r4m-icon-dehaze"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M2 8V6H22V8H2ZM2 11V13H22V11H2ZM2 16V18H22V16H2Z" fill="black"/> </svg> </i> <i class="r4m-icon r4m-icon-close" style="display:none;"></i> </span> <div class="menu__logo"> <a class="logo" href="/" style="display: inline-block"> <img width="124" height="30" alt="Route4Me" src="https://apps-static.route4me.com/resources/addons/website-public/img/r4mLogos/Route4MeLogoBlueOnWhite.svg" /> </a> </div> </div> <div class="menu__content"> <div class="menu__items menu__items_left"> <div class="menu__item menu__item_dropdown"> <a href="#" class="menu__item-link"> Platform<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="/platform/route-optimization-software" > <span>Platform Overview</span> <span>Deliver service customers trust</span> </a> </li> <li > <a href="/platform/route-planning-software" > <span>Route Planning</span> <span>Create reliable routes in seconds</span> </a> </li> <li > <a href="/platform/dispatch-and-tracking-software" > <span>Dispatch & Tracking</span> <span>Execute with confidence every day</span> </a> </li> <li > <a href="/platform/driver-efficiency" > <span>Driver Efficiency</span> <span>Arrive on time, every time</span> </a> </li> <li > <a href="/platform/business-operations" > <span>Business Operations</span> <span>Automate last mile workflows</span> </a> </li> <li > <a href="/platform/customer-experience" > <span>Customer Experience</span> <span>Earn customer loyalty</span> </a> </li> </ul> <ul class="menu__ul-two"> <li > <a href="/platform/mobile-routing-apps" > Mobile Apps </a> </li> <li > <a href="/platform/business-analytics" > Business Analytics </a> </li> <li > <a href="/platform/integrations" > Integrations </a> </li> <li > <a href="/platform/commercial-truck-routing-software" > Commercial Routing </a> </li> <li > <a href="/platform/marketplace" > Add-Ons </a> </li> <li > <a href="/platform/professional-services" > Professional Services </a> </li> <li > <a href="/premium-support" > Premium Support </a> </li> <li > <a href="/platform/marketplace/pricing " > Pricing </a> </li> <li > <a href="/platform/marketplace/pricing" > Free Trial </a> </li> </ul> </div> </div> <div class="menu__item menu__item_dropdown"> <a href="#" class="menu__item-link"> Solutions<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="/solutions/grow-your-business" > <span>Grow Your Business</span> <span>Master increasing complexity</span> </a> </li> <li > <a href="/solutions/improve-service" > <span>Improve Service</span> <span>Exceed customer expectations</span> </a> </li> <li > <a href="/solutions/increase-efficiency" > <span>Increase Efficiency</span> <span>Streamline delivery and service</span> </a> </li> <li > <a href="/solutions/deploy-now" > <span>Deploy Now</span> <span>Easy set up, expert support</span> </a> </li> </ul> <ul class="menu__ul-two"> <li class=menu__li-bold> <span> Industries </span> </li> <li > <a href="/solutions/big-and-bulky-delivery-route-optimization" > Big and Bulky </a> </li> <li > <a href="/solutions/business-services-route-optimization-software" > Business Services </a> </li> <li > <a href="/solutions/food-and-beverage-routing-software" > Food and Beverage </a> </li> <li > <a href="/solutions/parcel-delivery-and-courier-routing" > Parcel and Courier </a> </li> <li > <a href="/solutions/facility-and-property-services-routing-software" > Property Services </a> </li> <li > <a href="/solutions/rx-delivery-and-healthcare-services-route-optimization" > Rx and Healthcare </a> </li> <li > <a href="/solutions/waste-management-route-planning-software" > Waste Management </a> </li> </ul> </div> </div> <div class="menu__item menu__item_dropdown"> <a href="#" class="menu__item-link"> For Drivers<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="/mobile/route-planner-app" > <span>Multi-stop Route Planner</span> <span>Get home on time, every time</span> </a> </li> <li > <a href="/mobile/commercial-route-planner-app" > <span>Commercial Vehicle Navigation</span> <span>Worry-free truck routes</span> </a> </li> </ul> </div> </div> <div class="menu__item menu__item_dropdown"> <a href="#" class="menu__item-link"> Explore<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="/about" > <span>About Route4Me</span> </a> </li> <li > <a href="/leadership" > <span>Leadership Team</span> </a> </li> <li > <a href="/ourusers" > <span>Our Users</span> </a> </li> <li > <a href="/partner-program" > <span>Partner Programs</span> </a> </li> <li > <a href="/academic" > <span>Academic Programs</span> </a> </li> <li > <a href="/environmental" > <span>Environmental</span> </a> </li> </ul> <ul class="menu__ul-two"> <li class=menu__li-bold> <a href="https://blog.route4me.com/" target=_blank> Blog </a> </li> <li > <a href="https://blog.route4me.com/" target=_blank> Articles </a> </li> <li > <a href="https://blog.route4me.com/case-studies/" target=_blank> Case Studies </a> </li> <li > <a href="https://blog.route4me.com/ebooks/" target=_blank> eBooks </a> </li> <li > <a href="https://blog.route4me.com/news/" target=_blank> News </a> </li> <li > <a href="https://blog.route4me.com/videos/" target=_blank> Videos </a> </li> <li > <a href="https://blog.route4me.com/webinars/" target=_blank> Webinars </a> </li> </ul> <ul class="menu__ul-two"> <li class=menu__li-bold> <a href="https://support.route4me.com/" target=_blank> Support Portal </a> </li> <li > <a href="https://support.route4me.com/category/getting-started/" target=_blank> Getting Started </a> </li> <li > <a href="https://support.route4me.com/category/admins/" target=_blank> Admins </a> </li> <li > <a href="https://support.route4me.com/category/route-planners/" target=_blank> Route Planners </a> </li> <li > <a href="https://support.route4me.com/category/dispatchers/" target=_blank> Dispatchers </a> </li> <li > <a href="https://support.route4me.com/category/mobile-route-planners/" target=_blank> Drivers </a> </li> <li > <a href="https://support.route4me.com/category/developers/" target=_blank> Developers </a> </li> </ul> </div> </div> <div class="menu__item "> <a href="/platform/marketplace/pricing" class="menu__item-link"> Pricing </a> </div> <hr class=menu__hide-desktop > <div class="menu__item menu__hide-desktop menu__item_dropdown"> <a href="#" class="menu__item-link"> Contact<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="tel:+1-888-552-9045" > <span>+1-888-552-9045</span> <span>Speak to routing expert now</span> </a> </li> <li class=menu__hide-mobile> <a href="#" id=r4m-live-chat > <span>Live Chat</span> <span>Get answers instantly</span> </a> </li> <li > <a href="https://support.route4me.com/" target=_blank> <span>Support Portal</span> <span>Get help with our platform</span> </a> </li> <li > <a href="/contact" > <span>Contact Us</span> <span>Other ways to reach us</span> </a> </li> </ul> </div> </div> <div class="menu__item menu__hide-desktop "> <a href="/login" class="menu__item-link"> Sign In </a> </div> </div> <div class="menu__items menu__items_right"> <div class="menu__item menu__item_cart "> <a href="/shopping-cart-review" class="menu__item-link"> <i class="r4m-icon r4m-icon-cart"></i> </a> </div> <div class="menu__item menu__item_search"> <span class="menu__item-link"> <i class="r4m-icon-search"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M21.555,19.38l-4.122,-4.122c0.993,-1.435 1.49,-3.033 1.49,-4.796c0,-1.146 -0.222,-2.242 -0.667,-3.288c-0.444,-1.045 -1.045,-1.947 -1.803,-2.704c-0.757,-0.757 -1.658,-1.358 -2.704,-1.803c-1.046,-0.445 -2.142,-0.667 -3.287,-0.667c-1.146,-0 -2.242,0.222 -3.288,0.667c-1.045,0.445 -1.947,1.046 -2.704,1.803c-0.757,0.757 -1.358,1.659 -1.803,2.704c-0.445,1.046 -0.667,2.142 -0.667,3.288c0,1.146 0.222,2.241 0.667,3.287c0.445,1.046 1.046,1.947 1.803,2.704c0.757,0.758 1.659,1.358 2.704,1.803c1.046,0.445 2.142,0.667 3.288,0.667c1.763,0 3.361,-0.497 4.795,-1.49l4.123,4.11c0.288,0.305 0.649,0.457 1.082,0.457c0.416,0 0.777,-0.152 1.081,-0.457c0.305,-0.304 0.457,-0.665 0.457,-1.081c0,-0.425 -0.148,-0.786 -0.445,-1.082Zm-6.778,-4.603c-1.195,1.196 -2.634,1.793 -4.315,1.793c-1.682,0 -3.12,-0.597 -4.316,-1.793c-1.195,-1.195 -1.793,-2.634 -1.793,-4.315c-0,-1.682 0.598,-3.121 1.793,-4.316c1.195,-1.195 2.634,-1.793 4.316,-1.793c1.681,-0 3.12,0.598 4.315,1.793c1.196,1.195 1.794,2.634 1.794,4.316c-0,1.681 -0.598,3.12 -1.794,4.315Z" fill="black" /> </svg> </i> </span> <div class="menu__input-wrapper"> <form action="/platform/marketplace/search?q=" class="menu__form-search"> <input type="text" name="menu-search" class="menu__input-search" placeholder="Search"> <div class="menu__search-placeholder"> Search <i class="r4m-icon r4m-icon-search"></i> </div> </form> </div> </div> <div class="menu__item menu__hide-mobile menu__item_dropdown"> <a href="#" class="menu__item-link"> Contact<i class="r4m-icon-chevron-right"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.0001 6L8.59009 7.41L13.1701 12L8.59009 16.59L10.0001 18L16.0001 12L10.0001 6Z" fill="black"/> </svg> </i> </a> <div class="menu__submenu"> <ul class="menu__ul-one"> <li > <a href="tel:+1-888-552-9045" > <span>+1-888-552-9045</span> <span>Speak to routing expert now</span> </a> </li> <li class=menu__hide-mobile> <a href="#" id=r4m-live-chat > <span>Live Chat</span> <span>Get answers instantly</span> </a> </li> <li > <a href="https://support.route4me.com/" target=_blank> <span>Support Portal</span> <span>Get help with our platform</span> </a> </li> <li > <a href="/contact" > <span>Contact Us</span> <span>Other ways to reach us</span> </a> </li> </ul> </div> </div> <div class="menu__item menu__hide-mobile "> <a href="/login" class="menu__item-link"> Sign In </a> </div> </div> </div> <div class="menu__content-footer"> <a target="_blank" href="#" class="menu__btn" id="download-btn" data-text-download="DOWNLOAD APP" data-text-trial="FREE TRIAL" > </a> </div> </div> </div> <div class="page-content"> <div class="container_light right-bottom"> <div class="container container_main"> <div class="main main_img-play"> <h2 class="main__title ff_e">Earn Customer Loyalty</h2> <h1 class="main__subtitle ff_l">Last Mile Customer Experience</h1> <p class="main__text"> Stay one step ahead of customer needs with consistent, timely communications that build trust in your brand. </p> <a href="#" class="main__img open-video-modal" data-video-id="254ws6qrdg" data-video-id-portrait="hm35yt7uvr"> <div class="main__frame-wrapper"> <picture> <source sizes="auto" type="image/webp" > <img src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/last_mile_customer_experience_software.webp" alt="Earn Customer Loyalty with Route4Me’s Last Mile Customer Experience Software" title="Earn Customer Loyalty with Route4Me’s Last Mile Customer Experience Software" width="440" height="360" style="max-width: 440px; width: 100%; height: auto;" fetchpriority="auto" > </picture> <img src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/main-frame.svg" class="main__frame" width="900" height="900" alt=""> </div> </a> </div> </div> </div> <script> window.hubspotValues = window.hubspotValues || {}; window.hubspotValues.pdfLinkPlatformOverview = "https://content.route4me.com/hubfs/platform/route4me-route-optimization-platform.pdf"; </script> <div class="container_blue" id="route-optimization-overview"> <div class="container container_xs"> <div class="text-img" id="text-img-platform-overview"> <div class="text-img__row"> <div class="text-img__col-img"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-business-operations/text-img/brochure-platform-overview-last-mile-route-planning-and-optimization-software.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-business-operations/text-img/brochure-platform-overview-last-mile-route-planning-and-optimization-software@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-business-operations/text-img/brochure-platform-overview-last-mile-route-planning-and-optimization-software.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-business-operations/text-img/brochure-platform-overview-last-mile-route-planning-and-optimization-software@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-business-operations/text-img/brochure-platform-overview-last-mile-route-planning-and-optimization-software.webp" alt="Route4Me Platform Overview - Last Mile Route Planning and Optimization Software" title="Route4Me Platform Overview - Last Mile Route Planning and Optimization Software" loading="lazy" width="558" height="460" style="max-width: 558px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="text-img__col-text"> <h2 class="text-img__title ff_r">Route4Me Platform Overview</h2> <p class="text-img__text"> The Route4Me Route Planning & Route Optimization platform helps you master complexity at scale, so you can focus on growing your business and satisfying your customers. Learn how our patented, proven routing engine and powerful workflow automation ensure accurate, efficient last mile execution. </p> <div class="text-img__actions"> <a class="btn btn_primary btn_gap open-form-modal" data-form="download" href="#" target="_blank"> <i class="r4m-icon r4m-icon-download"></i> DOWNLOAD NOW </a> </div> </div> </div> </div> </div> </div> <div class="container_white"> <div class="container container_xs"> <div class="text-img"> <div class="text-img__row "> <div class="text-img__col-text"> <h2 class="text-img__title ff_e">Exceed Customer Expectations</h2> <p class="text-img__text"> Set customer expectations up front, so you consistently meet or beat them in the end. Send email and text notifications to keep customers informed from the time a stop is scheduled until it is completed. Customize your messages with critical order information and instructions customers need to know. </p> </div> <div class="text-img__col-img"> <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_expectations.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_expectations@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_expectations.webp" alt="Exceed Customer Expectations with Route4Me’s Last Mile Customer Experience Software" title="Exceed Customer Expectations with Route4Me’s Last Mile Customer Experience Software" loading="lazy" width="411" height="301" style="max-width: 411px; width: 100%; height: auto;" fetchpriority="auto" > </div> </div> <div class="text-img__row text-img__row_left"> <div class="text-img__col-text"> <h2 class="text-img__title ff_p">Prevent Problems and Complaints</h2> <p class="text-img__text"> Contact customers before they contact you to improve service and reduce support costs. Eliminate customer worries by proactively notifying customers with order status, changes, and instructions. Then, ask for performance feedback with driver ratings. </p> </div> <a href="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_complaints_large.webp" data-pswp-width="1920" data-pswp-height="1080" target="_blank" class="text-img__col-img lightbox"> <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_complaints.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_complaints@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_complaints.webp" alt="Prevent Problems and Complaints with Route4Me’s Last Mile Customer Experience Software" title="Prevent Problems and Complaints with Route4Me’s Last Mile Customer Experience Software" loading="lazy" width="483" height="289" style="max-width: 483px; width: 100%; height: auto;" fetchpriority="auto" > </a> </div> <div class="text-img__row "> <div class="text-img__col-text"> <h2 class="text-img__title ff_b">Build Your Brand</h2> <p class="text-img__text"> Route4Me helps you look your best for your customers. Provide a branded tracking page that can be linked to or embedded in your company website. Tailor your email and text notifications to fit your brand with custom templates and data. </p> </div> <a href="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_branding_large.webp" data-pswp-width="1920" data-pswp-height="1080" target="_blank" class="text-img__col-img lightbox"> <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_branding.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_branding@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/text-img/last_mile_customer_experience_software_branding.webp" alt="Build Your Brand with Route4Me’s Last Mile Customer Experience Software" title="Build Your Brand with Route4Me’s Last Mile Customer Experience Software" loading="lazy" width="350" height="350" style="max-width: 350px; width: 100%; height: auto;" fetchpriority="auto" > </a> </div> </div> </div> </div> <div class="container_white"> <div class="container container_xs"> <div class="text-slider"> <div class="text-slider__content"> <h2 class="text-slider__title ff_h">Helping Businesses Succeed In The Last Mile For 10+ Years</h2> <div class="review"> <p class="review__text"> <i class="r4m-icon r4m-icon-quote"></i> Route4Me can do some crazy stuff that we hadn’t even thought of. We can provide value to our customers in a much shorter time. </p> <div class="review__author"> <div class="review__name">Ishmael E, Founder</div> <div class="review__company">Carter Logistics Solutions</div> <div class="review__rate review__rate-five"> <i class="r4m-icon r4m-icon-star"></i> <i class="r4m-icon r4m-icon-star"></i> <i class="r4m-icon r4m-icon-star"></i> <i class="r4m-icon r4m-icon-star"></i> <i class="r4m-icon r4m-icon-star"></i> </div> </div> </div> </div> <div class="text-slider__slider"> <div class="swiper swiper-achievements" data-count="3" data-pagination="1"> <div class="swiper-wrapper"> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/leader.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/leader@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/leader.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/leader@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/leader.webp" alt="Leader fall 2024" title="Leader fall 2024" loading="lazy" width="385" height="500" style="max-width: 385px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-love-us.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-love-us@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-love-us.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-love-us@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-love-us.webp" alt="Users love us" title="Users love us" loading="lazy" width="385" height="500" style="max-width: 385px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/high-performer.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/high-performer@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/high-performer.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/high-performer@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/high-performer.webp" alt="High performer fall 2024" title="High performer fall 2024" loading="lazy" width="385" height="500" style="max-width: 385px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-most-likely-to-recommend.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-most-likely-to-recommend@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-most-likely-to-recommend.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-most-likely-to-recommend@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/users-most-likely-to-recommend.webp" alt="Users most likely to recommend fall 2024" title="Users most likely to recommend fall 2024" loading="lazy" width="385" height="500" style="max-width: 385px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/get-app.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/get-app@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/get-app.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/get-app@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/get-app.webp" alt="GetApp Category leader 2024" title="GetApp Category leader 2024" loading="lazy" width="271" height="210" style="max-width: 271px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/capterra.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/capterra@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/capterra.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/capterra@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/capterra.webp" alt="Capterra shortlist 2024" title="Capterra shortlist 2024" loading="lazy" width="254" height="210" style="max-width: 254px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> <div class="swiper-slide"> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/front-runners.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/front-runners@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/front-runners.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/achievements/front-runners@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/achievements/front-runners.webp" alt="Software Advice Front runners 2024" title="Software Advice Front runners 2024" loading="lazy" width="200" height="210" style="max-width: 200px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> </div> <div class="swiper-pagination"></div> </div> </div> </div> </div> </div> <div class="container_light left-top" id="last-mile-service"> <div class="container container_xl"> <div class="text-img text-img_frame " id="text-img-five-star-review"> <div class="text-img__row"> <div class="text-img__col-text" style=""> <h2 class="text-img__title ff_e_1">Earn Five-Star Reviews<br>With Last Mile Service Excellence</h2> <p class="text-img__subtitle">The Definitive Guide To Last Mile Route Optimization</p> <p class="text-img__text"> Find out how last mile route optimization improves customer satisfaction by enabling on-time service, time window compliance and real-time notifications. Read The Definitive Guide To Last Mile Route Optimization to discover how optimization simplifies the complexity of balancing customer requirements with other business constraints, so you can set and exceed customer expectations. </p> <div class="text-img__actions"> <a class="btn btn_primary open-form-modal" data-form="download-definitive_guide" href="#" target="_blank"> Get the guide </a> </div> </div> <div class="text-img__col-img "> <picture> <source srcset="https://apps-static.route4me.com/resources/addons/website-public/img/homepage/text-img/earn-five-star-reviews.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/homepage/text-img/earn-five-star-reviews@2x.webp 2x" sizes="auto" type="image/webp" > <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/homepage/text-img/earn-five-star-reviews.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/homepage/text-img/earn-five-star-reviews@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/homepage/text-img/earn-five-star-reviews.webp" alt="Discover how last mile route optimization software makes it easy to balance customer requirements and exceed their expectations - Route4Me route planning software" title="Discover how last mile route optimization software makes it easy to balance customer requirements and exceed their expectations - Route4Me route planning software" loading="lazy" width="420" height="420" style="max-width: 420px; width: 100%; height: auto;" fetchpriority="auto" > </picture> </div> </div> </div> </div> </div> <div class="container_blue"> <div class="container container_xl"> <div class="text-img "> <div class="text-img__row"> <div class="text-img__col-img" id="text-img-4"> <img srcset="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/last_mile_customer_experience_software_driver_ratings.webp 1x, https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/last_mile_customer_experience_software_driver_ratings@2x.webp 2x" src="https://apps-static.route4me.com/resources/addons/website-public/img/landing-customer-experience/last_mile_customer_experience_software_driver_ratings.webp" alt="Get Honest Customer Feedback with Route4Me’s Last Mile Customer Experience Software" title="Get Honest Customer Feedback with Route4Me’s Last Mile Customer Experience Software" loading="lazy" width="324" height="408" style="max-width: 324px; width: 100%; height: auto;" fetchpriority="auto" > </div> <div class="text-img__col-text"> <h2 class="text-img__title ff_g">Get Honest Customer Feedback with Driver Ratings</h2> <p class="text-img__text"> Measure customer satisfaction to create a culture of service and continuously improve driver performance. Route4Me let’s you collect satisfaction ratings and detailed feedback on every stop by text, email, or phone. </p> <div class="text-img__actions"> <a href="#" class="btn btn_primary btn_gap open-video-modal" data-video-id="e7yixcoyeu"> <i class="r4m-icon r4m-icon-play-circle"></i> WATCH VIDEO </a> </div> </div> </div> </div> </div> </div> <div class="container_light on_gray right-top "> <div class="container container_md"> <div class="explore "> <div class="explore__head"> <h2 class="explore__title"> Explore Our Advanced Customer Experience Capabilities </h2> </div> <div class="explore__links explore__links-6 "> <a href="/platform/marketplace/route-optimization/constraint-time-windows" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-constraint-time-windows"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">Time Windows</h3> <p class="e-link__text">Visit customers at the time they prefer</p> </div> </a> <a href="/platform/marketplace/notifications-and-alerts/notification-scheduled" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-email-notification-scheduled"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">Scheduled Notifications</h3> <p class="e-link__text">Tell customers when you are coming</p> </div> </a> <a href="/platform/marketplace/notifications-and-alerts/notification-completed" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-email-notification-completed"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">Driver Ratings</h3> <p class="e-link__text">Get feedback on driver performance</p> </div> </a> <a href="/platform/marketplace/labs/customer-portal" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-customer-portal"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">Online Order Tracking</h3> <p class="e-link__text">Provide easy self-service delivery tracking</p> </div> </a> <a href="/platform/marketplace/notifications-and-alerts/notification-you-are-next" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-email-notification-you-are-next"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">You Are Next Notifications</h3> <p class="e-link__text">Notify customers when they are next</p> </div> </a> <a href="/platform/marketplace/notifications-and-alerts/notification-completed" class="explore__link e-link"> <div class="e-link__head"> <i class="r4m-icon r4m-icon-email-notification-completed"></i> <i class="r4m-icon r4m-icon-chevron-right"></i> </div> <div class="e-link__body"> <h3 class="e-link__title">Completed Notifications</h3> <p class="e-link__text">Provide confirmation of completed stops</p> </div> </a> </div> </div> </div> </div> </div> <div class="footer"> <div class="wrapper"> <div class="flex-row fixed-width"> <div class="col f-about"> <ul> <li class="title">About Us</li> <li> <a href="/"> Home </a> </li> <li> <a href="/about" > About </a> </li> <li> <a href="/leadership" > Leadership </a> </li> <li> <a href="/values" > Our Values </a> </li> <li> <a href="/ourusers" > Our Users </a> </li> <li> <a href="/environmental" > Environmental </a> </li> <li> <a href="/academic" > Route4Me Academic </a> </li> <li> <a href="/premium-support" > Premium Support </a> </li> <li> <a href="/contact" > Contact </a> </li> <li> <a href="/platform/marketplace/pricing" > Pricing</a> </li> </ul> </div> <div class="col f-resources"> <ul> <li class="title">Routing Resources</li> <li> <a href="https://blog.route4me.com/what-is-route-optimization/" target="_blank"> What Is Route Optimization? </a> </li> <li> <a href="https://support.route4me.com/faq/plan-routes-guide/how-to-plan-a-route-with-multiple-stops/" target="_blank"> Multiple Stop Route Planning </a> </li> <li> <a href="https://blog.route4me.com/how-to-plan-a-delivery-route/" target="_blank"> Delivery Route Planning </a> </li> <li> <a href="https://blog.route4me.com/how-route-planners-benefit-service-companies/" target="_blank"> Service Route Planning </a> </li> <li> <a href="https://blog.route4me.com/what-is-route-management/" target="_blank"> Route Management </a> </li> <li> <a href="https://support.route4me.com/route4me-commercial-vehicle-route-planning-and-optimization/" target="_blank"> Commercial Vehicle Routing </a> </li> <li> <a href="/platform/mobile-routing-apps"> Route App For Businesses </a> </li> <li> <a href="/mobile/route-planner-app"> Route App For Drivers </a> </li> <li> <a href="https://support.route4me.com/plan-a-route-on-ios-route-planner-app/" target="_blank"> iPhone Route Planner App </a> </li> <li> <a href="https://support.route4me.com/planning-a-new-route-on-android/" target="_blank"> Android Route Planner App </a> </li> </ul> </div> <div class="col f-start"> <ul> <li class="title">Get Started</li> <li> <a href="https://support.route4me.com" target="_blank"> Knowledge Base </a> </li> <li> <a href="https://support.route4me.com/onboarding-and-training-scheduling" target="_blank"> Training </a> </li> <li> <a href="https://blog.route4me.com/case-studies/" target="_blank"> Case Studies </a> </li> <li> <a href="https://support.route4me.com/faq/" target="_blank"> Route4Me FAQ </a> </li> </ul> </div> <div class="col f-dev"> <ul> <li class="title">Developers</li> <li> <a href="https://route4me.io/" target="_blank" > Route4Me API </a> </li> <li> <a href="https://route4me.io/docs" target="_blank" > Documentation </a> </li> <li> <a href="/connect" title="Our Routing Integrations" > Software Integrations </a> </li> <li> <a href="https://telematics.route4me.com/" target="_blank" title="Connected Fleet Telematics"> Telematics Integrations </a> </li> <li> <a href="https://github.com/route4me" target="_blank" rel="noopener noreferrer nofollow"> GitHub </a> </li> <li> <a href="https://route4me.io/tutorials" target="_blank" > Tutorials </a> </li> <li> <a href="https://auth.route4me.com/oauth2/github/site_login" target="_blank" > Get an API Key </a> </li> </ul> </div> <div class="col f-engage"> <ul> <li class="title"> Engage </li> <li> <a href="https://blog.route4me.com" target="_blank">Route Planning Blog</a> </li> <li> <a href="/brand-guidelines" > Brand Guidelines </a> </li> <li> <a href="https://blog.route4me.com/category/resource-center/" target="_blank" > Resource Center </a> </li> <li> <a href="/press" > Press Coverage </a> </li> <li> <a href="https://blog.route4me.com/ebooks" target="_blank" > eBooks</a> </li> </ul> </div> </div> </div> <div class="wrapper copyright"> <span class="copy">© 2009-2024 Route4Me, Inc</span> <div class="lang-wrapper"> <div class="lang-switcher"> <div class="lang-switcher__trigger"> <span class="lang-switcher__label">English</span> </div> <div class="lang-switcher__options micro-scroll"> <a class="lang-switcher__option selected " data-href="http://route4me.com/platform/customer-experience" href="https://route4me.com/platform/customer-experience"> English </a> <a class="lang-switcher__option " data-href="http://route4me.com/es/platform/customer-experience" href="https://route4me.com/es/platform/customer-experience"> Español </a> <a class="lang-switcher__option " data-href="http://route4me.com/fr/platform/customer-experience" href="https://route4me.com/fr/platform/customer-experience"> Français </a> <a class="lang-switcher__option " data-href="http://route4me.com/pt/platform/customer-experience" href="https://route4me.com/pt/platform/customer-experience"> Português </a> </div> </div> </div> <span class="links"> <a href="/terms-of-service"> Terms of Service </a> <a href="/privacy-policy"> Privacy Policy </a> <a href="/sms-policy"> SMS Policy </a> <a href="/professional-services-agreement"> Professional Services Agreement </a> </span> </div> </div>  <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/vendors-node_modules_lodash_extend_js.dc7b9ce4770a7b296d41.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/miniCartModule.95caa314e7e870cb1f5c.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/menu.345b61953b7abbf788c5.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/footer.005f52a0ae189d7b03ea.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/runtime.8c2764c3767a96da73ec.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/swiper~swiper-core.4de65aac021b173c70ed.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/swiper~zoom.24538136e2598f37efaf.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/vendors-node_modules_lodash_debounce_js-node_modules_babel_runtime_helpers_esm_defineProperty-581a25.c9af4d2458cc3bdd8cce.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/src_Web_components_photoswipe_index_js.3db9cb30cc83d56cc74e.js"></script> <script defer src="https://apps-static.route4me.com/resources/addons/website-public/build/customerExperience.ea15dd7682ab630ae485.js"></script> <script> window.hubspotValues = window.hubspotValues || {}; window.hubspotValues.pdfLinkDefinitiveGuide = "https://content.route4me.com/hubfs/ebook/route4me-definitive-guide-to-last-mile-route-optimization.pdf"; </script> <script> // URL for external consent JS: window._privacy_statement_url = "/terms-of-service"; </script> <script type="text/javascript" src="https://apps-static.route4me.com/resources/addons/website-public/js/common/cookie_consent.js" defer ></script>  <div class="footer-includes" style="height: 0; overflow: hidden;"> <div id="footerTracking">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PQ322M" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> </div> </div> <script> var __lc = {}; __lc.license = 3412042; __lc.visitor = { name: '' }; __lc.params = [ {name: 'Login', value: ''}, {name: 'First Name', value: ''}, ]; (function() { function applyHide() { var LC_API = window.LC_API || {}; var livechat_chat_started = false; LC_API.on_before_load = function () { // don't hide the chat window only if visitor // is currently chatting with an agent if (LC_API.visitor_engaged() === false && !livechat_chat_started) { LC_API.hide_chat_window(); } }; LC_API.on_chat_started = function () { livechat_chat_started = true; }; LC_API.on_chat_window_minimized = function () { setTimeout(function () { // giving it some time for a nice hiding animation LC_API.hide_chat_window(); }, 150); }; } function setupApi() { // hiding liveChat only if we have our own trigger button const trigger = document.getElementById('live-chat-btn'); if (trigger) { applyHide(); } } var lc = document.createElement('script'); lc.type = 'text/javascript'; lc.async = true; lc.src = ('https:' === document.location.protocol ? 'https://' : 'http://') + 'cdn.livechatinc.com/tracking.js'; var loaded = false; lc.onreadystatechange = lc.onload = function() { if (!loaded) { loaded = true; setupApi(); } }; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(lc, s); })(); </script> <script> (function (){ const isApple = /iPad|iPhone|iPod|Mac/.test(navigator.platform) || navigator.userAgent.toLowerCase().includes('mac'); const getCallbackNodeObserve = () => { let isDone = 0; return (mutationsList, observer) => { for (let mutation of mutationsList) { const addedNodes = [...mutation.addedNodes]; const cookieConsent = addedNodes.find((node) => node.classList && node.classList.contains('r4m_cookie_consent')); if (cookieConsent) { isDone += 1; resizeHandler(); window.addEventListener('resize', resizeHandler); const cookieConsentCloser = document.querySelector('.consent_btn.accept_btn'); if (cookieConsentCloser) { cookieConsentCloser.addEventListener('click', () => { setTimeout(resizeHandler, 100) }, {once: true}); } } const iframe = addedNodes.find((node) => node.id === 'chat-widget-minimized'); if (iframe) { isDone += 1; if (isApple) { const btn = document.createElement('a'); btn.setAttribute('target', '_blank'); btn.setAttribute('href', 'https://bcrw.apple.com/urn:biz:9a45e299-837c-4285-afdf-6cf9cc95da18'); btn.classList.add('imessage'); document.body.append(btn); } resizeHandler(); } if (isDone >= 2) observer.disconnect(); } } }; const observer = new MutationObserver(getCallbackNodeObserve()); observer.observe(document.body, { childList: true, subtree: true }); function resizeHandler() { const cookieConsent = document.querySelector('.r4m_cookie_consent'); const iMessage = document.querySelector('.imessage'); const livechatBtn = document.querySelector('#chat-widget-minimized'); if (!cookieConsent) { window.removeEventListener('resize', resizeHandler); if (iMessage) iMessage.style.transform = null; if (livechatBtn) livechatBtn.style.transform = 'scale(0.6666)'; return; } const y = cookieConsent.clientHeight - 12; if (iMessage) iMessage.style.transform = `translateY(-${y}px)`; if (livechatBtn) livechatBtn.style.transform = `translateY(-${y}px) scale(0.6666)`; } }()); </script> <style> #chat-widget-container { overflow: visible !important; pointer-events: none; iframe { pointer-events: auto; } } .imessage { background-image: url("data:image/svg+xml;base64,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"); background-position: center; background-repeat: no-repeat; background-size: cover; width: 40px; height: 40px; position: fixed; bottom: 72px; right: 20px; cursor: pointer; border: none; border-radius: 14px; box-shadow: rgba(0, 0, 0, 0.125) 0 0.362176px 0.941657px -1px, rgba(0, 0, 0, 0.18) 0 3px 7.8px -2px; z-index: 2147483638; } </style> </body> </html>

CINXE.COM

Customer Experience Software