FAQ

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active"><a href="/icerik/FAQ" target="_self">FAQ</a></li> <li class=" "><a href="/icerik/Resolving-Customer-Requests" target="_self">Resolving Customer Requests</a></li> </ul> </nav>  </div> <div class="right">  <div class="social-header"> <h2>FAQ</h2> <div class="social-buttons"> <button>tweetle</button> <button>Be臒en</button> <button>Payla艧</button> </div> </div>  <div class="iett-entry-container"> <div> <div class="text none-resetcss"> <p><br/></p><h1 class="PageHeader_title" style="font-size: 36px;">Transportation Cards</h1><p><br/></p><h3 class="aAccordionList_title" style="font-size: 20px;"><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="background-color: transparent;text-decoration: underline;">My card is lost/stolen. What should I do?</a></h3><p><br/></p><p><span style="font-size: 16px;">聽In case of that your travel card is lost or stolen you may cancel it by calling 444 1871.</span><br/></p><div style="font-size: 16px;">聽</div><div style="font-size: 16px;">You may obtain a replacement with paying required fee.</div><p><br/></p><h3 class="aAccordionList_title" style="font-size: 20px;"><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="background-color: transparent;text-decoration: underline;">Can retirees get a Free Ride Card?</a></h3><p><br/></p><p><span style="font-size: 16px;float: none;">聽If your age is 60 or above you may eligible for Social Card, If you are 65 or above and qualified for Social Security Institution Law No. 2022 you may get a Free ride Card called Senior Card. There is not any special travel card for retirees.</span></p><p><br/></p><p><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="font-size: 20px;">Can distance education students and alike get a Student Card?</a><br/></p><p><br/></p><p style="font-size: 16px;">Following students are not eligible for Student Card;</p><div style="font-size: 16px;">聽</div><div style="font-size: 16px;">Non-formal educational institutions,聽</div><div style="font-size: 16px;">Driver license training schools,聽</div><div style="font-size: 16px;">Distance education institutions</div><div style="font-size: 16px;">Rehabilitation center.聽</div><p><br/></p><h3 class="aAccordionList_title" style="font-size: 20px;"><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="background-color: transparent;">What documents are required documents for Student Card?</a></h3><p><br/></p><p><span style="font-size: 16px;float: none;">Documents required for Student Card depend on application type. Please visit Student Card Page to find out proper application type.</span></p><p><br/></p><p><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="font-size: 20px;">I have made online application for Social Card but My card still did not arrived. What should I do?</a><br/></p><p><br/></p><p><span style="font-size: 16px;">Click聽</span><a href="http://istanbulkart.iett.istanbul/en/istanbulkart/pages/application-tracking/425" style="font-size: 16px;">here</a><span style="font-size: 16px;">聽to check your application status. If your card is printed and you have not received yet you should call your post office. If you cannot find where your card is, you may call our customer service; 4441871</span></p><p><br/></p><p><a href="https://iett.istanbul/en/main/faq/transportation-cards/1#!" style="font-size: 20px;">The online application I made for a travel card has not resulted yet. What should I do?</a><br/></p><p><br/></p><p><span style="font-size: 16px;float: none;">Click聽</span><a href="http://istanbulkart.iett.istanbul/en/istanbulkart/pages/application-tracking/425" style="font-size: 16px;">here</a>聽<span style="font-size: 16px;">to check your application status and update your information. 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}); $('#componentList').html(content); } function ConvertJsonDateToString(jsonDate) { var fullDate = new Date(parseInt(jsonDate.substr(6))); var twoDigitMonth = (fullDate.getMonth() + 1) + ""; if (twoDigitMonth.length == 1) twoDigitMonth = "0" + twoDigitMonth; var twoDigitDate = fullDate.getDate() + ""; if (twoDigitDate.length == 1) twoDigitDate = "0" + twoDigitDate; var currentDate = twoDigitDate + "." + twoDigitMonth + "." + fullDate.getFullYear(); return currentDate; } function ConvertStringToDate(strDate) { var array = strDate.split("."); var opposite = array[2] + "/" + array[1] + "/" + array[0] var date = new Date(opposite) return date; } </script> <script> var maintexttitle = document.getElementById("mainTitle"); var btnlink = ""; var btntarget = ""; if (maintexttitle != undefined) { GetMainText(); } function mainButtonEvent() { window.open(btnlink, btntarget); } function GenerateSlug(txt) { var arrychar = ['莽', '谋', '眉', '臒', '枚', '艧', '陌', '臑', '脺', '脰', '艦', '脟']; var aryenchr = ['c', 'i', 'u', 'g', 'o', 's', 'I', 'G', 'U', 'O', 'S', 'C']; for (var i = 0; i < arrychar.length - 1; i++) { txt = txt.replaceAll(arrychar[i], aryenchr[i]); } txt = txt.replace(/ /g, '-'); txt = txt.toLowerCase(); txt = txt.replace(/莽/g, 'c'); return txt; } function searchbtnevent() { $('.searchbtns').keyup(function (e) { var srckey = $(this).val(); var pagelanguage = '/'; var pagelang = '2'; if (pagelang == '2') { pagelanguage = '/en/'; } if (e.which === 13 && srckey.length > 0) { window.open(pagelanguage+'search?key=' + srckey, '_self') return; } }) } $(window).scroll(function (event) { if ($(".mega-menu-box").hasClass("active")) { $(".mega-menu-box").removeClass("active"); } }); $(document).click(function (event) { var $target = $(event.target); if ($target.closest('.mega-menu-opener').length) { return; } if (!$target.closest('.mega-menu').length) { if ($(".mega-menu-box").hasClass("active")) { $(".mega-menu-box").removeClass("active"); } } }); </script> <script> $(document).ready(function () { $(document).keydown(function (event) { if (event.keyCode == '37') { $("#lightboxed--bttn_prev").trigger("click") } else if (event.keyCode == '39') { $("#lightboxed--bttn_next").trigger("click") } else if (event.which == 27) { $("#lightboxed--bttn_close").trigger("click") } }); searchbtnevent(); }) </script> <script> function megamenuopenerEvent() { $(".mega-menu-opener").on("click", function () { $(".mega-menu-box").toggleClass("active"); }); } function mobilmenuEvent() { $(".mobil-menu-right").on("click", function () { $(".mobil-menu-navigation").addClass("active") }) $(".mobil-menu-closer").on("click", function () { $(this).parent().removeClass("active") }) $(".mobil-menu-corporate").on("click", function () { $(".mobil-menu-corporate--links").slideToggle(500) }) } var pagelangid = $('#pagelangid').val(); </script> <script> if (location.pathname.length > 1) { $.ajax({ url: '/Home/GetPagePopupByUrl', methods: 'get', data: { url: location.pathname, languageid: pagelangid }, success: function (data) { if (data != null) { if (data.ImageUrl != null) { var popid = data.Id; if (localStorage.getItem("popup" + popid)) return; var cbPopup = $('<input>').attr('type', 'checkbox'); var divpopup = $('<div>').addClass('npu-container npu-type-image').append( $('<div>').addClass('npu-window') .append($('<div>').addClass('npu-button-close')) .append( $('<div>').addClass('npu-content-conteiner').append( $('<img>').addClass('npu-content') .attr('src', data.ImageUrl) .on('click', function () { window.open(data.ReturnUrl, '_self') }) ) .append($('<br>')) .append(cbPopup) .append($('<label>').text('Bir daha g枚sterme').css('color', 'white')) ) ); $('body').append( divpopup ) $('.npu-button-close').on('click', function () { if (cbPopup.is(':checked')) { localStorage.setItem("popup" + popid, true); } divpopup.remove(); }) } } } }) } </script> <script> $(".searchbtns").autocomplete({ source: function (request, response) { var searchkey = request.term; searchResponse(response,searchkey,'search'); }, select: function (event, ui) { var pagelanguage = '/'; var pagelang = '2'; if (pagelang == '2') { pagelanguage = '/en/'; } window.open(pagelanguage+'search?key=' + ui.item.value, '_self') } }); function searchResponse(response,searchkey,genre){ $.ajax({ url: '/tr/Search/GetSearchItem', method: 'get', data: { key: searchkey, genre: genre, languageid: 2 }, success: function (result) { response($.map(result, function (item) { return item.Title.split('-')[0]; })); } }); } </script> <script> $(document).ready(function () { $(".e4List").hide(); $('.e4List').filter('#1').show(); }) function e4GetPrevPage() { var pcount = $('#totalItems').val(); var currentPageNumber = $('#currentPage').val(); var strHId = '#' + currentPageNumber; if (currentPageNumber <= 1) { currentPageNumber = parseInt(pcount) + 1; } currentPageNumber--; $('#currentPage').val(currentPageNumber) $("#pageNumber").html(currentPageNumber + '/' + pcount); var strSId = '#' + currentPageNumber; $('.e4List').filter(strHId).hide(); $('.e4List').filter(strSId).show(); } function e4GetNextPage() { var pcount = $('#totalItems').val(); var currentPageNumber = $('#currentPage').val(); var strHId = '#' + currentPageNumber; if (parseInt(currentPageNumber) >= parseInt(pcount)) { currentPageNumber = 0; } currentPageNumber++; $('#currentPage').val(currentPageNumber) $("#pageNumber").html(currentPageNumber + '/' + pcount); var strSId = '#' + currentPageNumber; $('.e4List').filter(strHId).hide(); $('.e4List').filter(strSId).show(); } function checkTenderDatetime(input, date) { var pathNm = window.location.pathname; var pathlower = pathNm.toLowerCase(); if (pathNm == '/icerik/Enc%C3%BCmen' || pathNm == '/icerik/Encumen-ihaleler' || pathlower == '/icerik/enc%c3%bcmen' || pathlower == '/icerik/encumen' || pathlower == '/icerik/encumen-ihaleler') { var datelast = new Date(2018, 8, 26); var dateslct = prsDate(date); if (dateslct < datelast) { $(input).val("26.09.2018"); } } } $("#startDateE4").focusout(function () { var date = $("#startDateE4").val(); checkTenderDatetime('#startDateE4', date); }); $("#endDateE4").focusout(function () { var date = $("#endDateE4").val(); checkTenderDatetime('#endDateE4', date); }); function prsDate(strDate) { var datearray = strDate.split('.'); var day = datearray[0]; var month = datearray[1] - 1; var year = datearray[2]; return new Date(year, month, day); } </script> </body> </html>

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