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here </h3> <ul> <li> <a href="/en/"> Homepage </a> <span aria-hidden="true" class="material-icons">chevron_right</span> </li> <li role="presentation"> <a href="/en/information-and-documents.html"> Information & Documents </a> <span aria-hidden="true" class="material-icons">chevron_right</span> </li> <li role="presentation"> <a href="#" aria-current="page">... problems affecting everyday working life</a> </li> </ul> </div> </nav> <div id="contentContainer" class="site-content__wrapper site-content--with-sidebar"> <!-- START main content --> <section class="content-main" id="contentMain"> <h1>... problems affecting everyday working life</h1> <a id="mainContent"></a> <!-- lead --> <!-- page images --> <!-- children nav --> <div class="childrenNav children basecomponent"> </div> <!-- parsys --> <div class="par parsys basecomponent"><div class="par parsys basecomponent contains-textimage"> <a id="par_textimage" style="visibility:hidden"></a> <div class="textimage basecomponent"> <div class="textimage__wrapper is-first is-last "> <div class="text-image cq-dd-image"> <p>The following support services are available to help you with any issues affecting your everyday working life or with professional or personal concerns. There is no prescribed course of action – you can decide for yourself which service you would like to contact first. <br> Generally speaking, it is a good idea to first seek advice from your peers and colleagues or contact the secretariat. Depending on the issue, your supervisor may also be the right person to provide initial counsel. In many cases, a solution can be found at this level. <br> Of course, you may also contact one of the institutional support services directly. A conversation will be often enough to clarify your concerns. If further steps are necessary, you will need to provide evidence of the case and be prepared to discuss the matter with your superior or supervisor, or the person with whom there is a conflict. In case a complaint requires further clarifications or measures, formal proceedings are usually initiated.<br> While all information is generally treated in confidence, in some cases it will be necessary to confront the individuals in question with the facts of a complaint.<br> </p> <h2>Support services</h2> <h3>Student and mid-level faculty associations</h3> <ul> <li><a title="GESS who" href="http://gesswho.ethz.ch/" class="eth-link">GESS Who</a> ETH Student Association for Humanities, Social and Political Science<br> </li> <li><a title="VSETH" href="https://vseth.ethz.ch/language/en/mainpage/" class="eth-link">VSETH</a> Umbrella organisation of all students at ETH Zurich</li> <li><a title="ASST" href="https://asst.ethz.ch/" class="eth-link">ASST</a> Association of Scientific Staff of D-GESS</li> <li><a href="https://www.swish.ethz.ch/" class="eth-link">SWISH</a> Society for Women in Social Sciences and Humanities<br> </li> <li><a href="http://www.aveth.ethz.ch/" class="eth-link">AVETH</a> The Association of Scientific Staff at ETH Zurich</li> </ul> <h3>Human resources</h3> <ul> <li><a href="https://ethz.ch/en/the-eth-zurich/organisation/departments/human-resources/contact/personendetails.html?persid=212962" class="eth-link">HR consulting D-GES</a>S: Your HR partner for the departments of Humanities, Social and Political Sciences (D-GESS) and Mathematics (D-MATH).<br> </li> <li><a href="https://ethz.ch/staffnet/en/employment-and-work/consulting-and-coaching.html" class="eth-link">Consulting and coaching</a>: This service is open to all employees at ETH Zurich and encompasses the following areas: personal development and further education, coaching and conflict management, organisational and team development, occupational social consulting as well as discrimination and sexual harassment. <br> </li> <li><a href="https://ethz.ch/staffnet/en/employment-and-work/employment.html" class="eth-link">Information on employment</a>: The website “All about employment” offers all relevant information concerning employment at ETH Zurich.</li> </ul> <h3>Equal opportunities, sexual harassment, parenthood, work-life balance</h3> <ul> <li><a title="Equal!" href="https://www.ethz.ch/services/de/anstellung-und-arbeit/arbeitsumfeld/chancengleichheit.html" class="eth-link">Equal!</a>: Committed to offering every ETH member the same opportunities to study, do research and work successfully at ETH Zurich.</li> <li><a title="Kinderbetreuung" href="http://www.kihz.uzh.ch/de.html" class="eth-link--icon eth-link--icon-call_made eth-link"><span class="eth-link__label">external page </span>kihz</a> Offering childcare services for Zurich’s institutions of higher learning (University of Zurich and ETH Zurich). Caring for and educating our children is a joint concern for researchers, policy-makers and families alike. Kihz daycare facilities also offer flexible, mobile solutions including holiday activities.</li> </ul> <h3>Psychological support</h3> <ul> <li><a href="https://www.pbs.uzh.ch/en.html" class="eth-link--icon eth-link--icon-call_made eth-link"><span class="eth-link__label">external page </span>Psychological Counselling Services of University of Zurich and ETH Zurich</a>: The counselling services are available to all students and PhD candidates at UZH and ETH Zurich. The sessions are confidential and free of charge.</li> </ul> <h3>Further support services</h3> <ul> <li><a href="https://ethz.ch/en/the-eth-zurich/organisation/boards-university-groups-commissions/staff-commission.html" class="eth-link">Staff Commission of ETH Zurich</a> The Staff Commission represents the interests and concerns of the administrative and technical staff in dealing with the Executive Board of ETH Zurich. It is the main support service for workplace problems. It offers advice and mediation; the Staff Commission itself, however, does not conduct arbitrations.<br> </li> <li><a href="https://ethz.ch/en/the-eth-zurich/organisation/departments/safety-security-health-environment.html" class="eth-link">SSHE The Safety, Security, Health and Environment (SSHE)</a> department is responsible for safety and security as well as the health of ETH members. SSHE advises members on how to deal with risks and hazards in order to protect people, infrastructure and the environment, and takes part in the implementation of measures in this area.</li> <li><a href="https://ethz.ch/staffnet/en/organisation/staff-units/rechtsdienst.html" class="eth-link">Legal Office</a>: The Legal Office is a staff unit within the President’s area and reports to the Secretary General. It advises the Executive Board, the central bodies of ETH Zurich as well as the departments and other units on legal issues.</li> <li><a href="https://ethz.ch/de/die-eth-zuerich/organisation/ombuds-und-vertrauenspersonen.html" class="eth-link">Ombudspersons and trusted intermediaries</a>: The role of the ETH ombudspersons and confidants is to ensure the rights of ETH members are upheld in the event of conflicts. They have an oversight function to ensure the quality of administrative and scientific processes at ETH and work independently of the ETH administration.</li> </ul> </div> </div> </div> </div></div> </section> <!-- END main content --> <!-- contentSidebar --> <aside class="content-sidebar" role="complementary"> <h2 class="screenreader">Additional Information</h2> <div class="orgbox basecomponent"><!-- no box --> </div> <div class="rightpar iparsys parsys"><a name="rightpar_contextinfo" style="visibility:hidden"></a><div class="contextinfo parsys basecomponent section"> <div class="contentSubContainer noBorder contains-greybox contains-textimage contains-image"> <div class="contextinfo parsys basecomponent section contains-greybox contains-textimage contains-image"> <a id="contextinfo_greybox_textimage" style="visibility:hidden"></a> <div class="greybox parsys basecomponent"><div class="greybox__wrapper is-first"> <div class="text-box"> <div class="parsys basecomponent"><div class="parsys basecomponent contains-textimage"> <a id="par_textimage" style="visibility:hidden"></a> <div class="textimage basecomponent"> <div class="textimage__wrapper is-first is-last text-image__image--centered "> <div class="text-image cq-dd-image"> <h3>Help!Point – your first point of contact for support at D-GESS:</h3> <h3><a href="https://gess.ethz.ch/das-departement/services/GESS-HelpPoint.html" class="eth-link">Help!Point</a><br> </h3> <h3><b>Kontakt:</b></h3> <p><script type="text/javascript">eval(unescape('%64%6f%63%75%6d%65%6e%74%2e%77%72%69%74%65%28%27%3c%61%20%63%6c%61%73%73%3d%22%65%74%68%2d%6c%69%6e%6b%22%20%68%72%65%66%3d%22%6d%61%69%6c%74%6f%3a%47%45%53%53%2d%68%65%6c%70%2e%70%6f%69%6e%74%40%67%65%73%73%2e%65%74%68%7a%2e%63%68%22%3e%47%45%53%53%2d%68%65%6c%70%2e%70%6f%69%6e%74%40%67%65%73%73%2e%65%74%68%7a%2e%63%68%3c%2f%61%3e%27%29'))</script></p> </div> </div> </div> </div></div> </div> </div> <div class="greyboxend basecomponent"></div> </div> <a id="contextinfo_fullwidthimage" style="visibility:hidden"></a> <div class="image basecomponent"> <div class="fullwidthimage__wrapper "> <div class="fullwidth-image cq-dd-image"> <figure> <img alt="Sprich darüber" src="/en/information-and-documents/beratung-bei-problemen-im-arbeitsalltag1/_jcr_content/rightpar/contextinfo/fullwidthimage/image.imageformat.336.244915787.jpg"/> </figure> </div> </div> </div> <a id="contextinfo_textimage_1473806960" style="visibility:hidden"></a> <div class="textimage basecomponent"> <div class="textimage__wrapper is-last "> <div class="text-image cq-dd-image"> <h2>Kampagne "Mental Health"</h2> <p><a title="Kampagne Mental Health" href="https://ethz.ch/studierende/de/beratung/studium-und-gesundheit/kampagne-mental-health.html" class="eth-link">Link</a></p> </div> </div> </div> </div> </div> </div> <div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="rightpar iparsys parsys"><a name="rightpar_contextinfo" style="visibility:hidden"></a><div class="contextinfo parsys basecomponent section"> <div class="contentSubContainer noBorder contains-linklist contains-reference"> <div class="contextinfo parsys basecomponent section contains-linklist contains-reference"> <a id="contextinfo_linklist" style="visibility:hidden"></a> <div class="linklist basecomponent"> <div class="linklist__wrapper is-first"> <h2>Contact & Advice</h2> <ul class="linklist "> <li> <a class="eth-link has-icon-before" href="https://www.ethz.ch/services/en/organisation/ombudspersons-and-trusted-intermediaries/ombudspersons.html"> <span aria-hidden="true" class="material-icons">chevron_right</span> Ombudspersons</a> </li> <li> <a class="eth-link has-icon-before" href="http://www.equal.ethz.ch/index_EN"> <span aria-hidden="true" class="material-icons">chevron_right</span> Equal! 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