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Frequently Asked Questions | Support Academic Information Services
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block block-views block-views-blocknews-block-2 clearfix" id="block-views-block-news-block-2"> <h2 class="block-title">News</h2> <div class="form-group"><div class="view view-news view-id-news view-display-id-block_2 js-view-dom-id-966b9c3d92e4b3472a954d5dd39d47257e936cf9ba36c58100067075f6ee7c42"> <div class="view-content"> <div > <a href="/en/news/cinii/2024">2024</a> (12) </div> <div > <a href="/en/news/cinii/2023">2023</a> (26) </div> <div > <a href="/en/news/cinii/2022">2022</a> (24) </div> <div > <a href="/en/news/cinii/2021">2021</a> (18) </div> <div > <a href="/en/news/cinii/2020">2020</a> (26) </div> <div > <a href="/en/news/cinii/2019">2019</a> (24) </div> <div > <a href="/en/news/cinii/2018">2018</a> (18) </div> <div > <a href="/en/news/cinii/2017">2017</a> (22) </div> <div > <a href="/en/news/cinii/2016">2016</a> (24) </div> <div > <a href="/en/news/cinii/2015">2015</a> (11) </div> <div > <a href="/en/news/cinii/2014">2014</a> (262) </div> </div> </div> </div> </section> </div> </aside> <section class="col-md-9"> <a id="main-content"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <h1 class="page-header">よくある質問 - 機関認証について</h1> <div class="faq-content"> <div class="faq"> <div id="faq-expand-all"> <a class="faq-expand-all-link" href="#faq-expand-all-link">[expand all]</a> <a class="faq-collapse-all-link" href="#faq-collapse-all-link">[collapse all]</a> </div> <div class="faq-category-group"> <!-- category header with title, link, image, description, and count of questions inside --> <div class="faq-qa-header"> </div><!-- Close div: faq-qa-header --> <div class="faq-qa"> <!-- include subcategories --> <!-- list questions (in title link) and answers (in body) --> <div class="faq-dl-hide-answer"> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-apply-institutional-authentication-0" id="t62n1400">How can we apply for the Institutional authentication? </a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-apply-institutional-authentication-0" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-apply-institutional-authentication-0" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Go to the "Institutional authentication" page.</p> <p><a href="/en/cia/service_outline_org">Institutional authentication</a>:</p> <ul style="margin:0 0 20 40px; "> <li><a href="/en/cia/service_org_reg_flow">New Registration procedure (Institutions)</a></li> <li><a href="https://register-ci.nii.ac.jp/regist/licenseAgreement.do">Application</a></li> </ul> <p>Your Usage Application is required by the 20th of the last month you wish to start the service since a certain amount of time is required for registering new users on the system and for testing connections.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-change-ip-addresses-used-institutional-authentication-0" id="t62n1401">How can we change the IP addresses used for the Institutional authentication?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-change-ip-addresses-used-institutional-authentication-0" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-change-ip-addresses-used-institutional-authentication-0" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>From the <strong>e-mail address registered as the administrator</strong>, send a change request to <a href="mailto:user-request@nii.ac.jp?subject=inquire%20for%20Registration">user-request@nii.ac.jp</a>, including the name of your institution.<br /> Please note that we cannot accept requests from anyone other than the registered administrator. Should the administrator change, please see <a href="/en/cia/faq/fixed_price_service#t62n1058">How can we change the registered information for our Institutional authentication?</a> for more information.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-change-registered-information-our-institutional-authentication-0" id="t62n1402">How can we change the registered information for our Institutional authentication?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-change-registered-information-our-institutional-authentication-0" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-change-registered-information-our-institutional-authentication-0" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>(1) Login into <a href="https://register-ci.nii.ac.jp/auth/action/siteAdminLogin">the Administrator login Page</a> with the administrator ID.<br /> (2) Choose "Change institution data"<br /> (3) View of "Change institution data"<br /> Note that "Category", "Name", "Number of Full-Time Teaching Staff/Researchers" and "IP Address" cannot be edited here.<br /> To change those information, the administrator should contact us [<a href="mailto:user-request@nii.ac.jp?subject=inquire%20for%20Registration">user-request@nii.ac.jp</a>] directly from the registered e-mail address.<br /> <br /> *The administrator ID is not the same as the Individual ID.<br /> *The administrator ID was sent to the administrator by email when the Institutional authentication was received.<br /> *If you forget your administrator ID or password, email us [<a href="mailto:user-request@nii.ac.jp?subject=inquire%20for%20Registration">user-request@nii.ac.jp</a>] from the registered email address.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-renew-our-institutional-authentication-next-fiscal-year" id="t62n1403">How can we renew our Institutional authentication for the next fiscal year?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-renew-our-institutional-authentication-next-fiscal-year" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-renew-our-institutional-authentication-next-fiscal-year" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The renewal procedure is not required if you continue to use Institution authentication.<br /> Please note that service for the next fiscal year will be automatically continued unless you take a termination procedure by designated period. <br /><br /> <a href="/en/news/cinii/20180208">Institutional authentication renewal procedures</a> *An example of 2018. <br /> Please see News of the relevant fiscal year for details.</p> </div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-terminate-usage-institutional-authentication" id="t62n1404">How can we terminate usage of the Institutional authentication?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-terminate-usage-institutional-authentication" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-terminate-usage-institutional-authentication" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The contract may be terminated on the internet.<br /> </p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/can-service-be-used-walk-users-0" id="t62n1405">Can the service be used by walk-in users?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/can-service-be-used-walk-users-0" class="faq full clearfix"> <h2> <a href="/en/faq/can-service-be-used-walk-users-0" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Walk-in users, in public libraries for example, can use CiNii Articles、CiNii Books、CiNii Dissertations within an institutional authentication.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/can-librarian-perform-search-someones-behalf-0" id="t62n1406">Can a librarian perform a search on someone's behalf?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/can-librarian-perform-search-someones-behalf-0" class="faq full clearfix"> <h2> <a href="/en/faq/can-librarian-perform-search-someones-behalf-0" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Yes, a librarian can perform searches on behalf of a user at a library counter as part of the library’s reference services.<br /> Also, the librarian may provide the user with access to CiNii full text contents. In that case, the library may collect a surcharge from the user.</p> <p>For more information on how to apply for an ID as a librarian, see: <a href="/en/cia/faq/registration#t58n1033">Can an ID be applied with a library's name?</a></p> <p>*Note: When a librarian provides users with CiNii Articles、CiNii Books、CiNii Dissertations content, it should be done in accordance with the regulations.</p> <ul style="margin:0 0 20 40px; "> <li><a href="/en/cinii/terms">Academic Content Service Usage Regulations</a></li> <li><a href="/en/cinii/terms">CiNii Articles Usage Detailed Regulations</a></li> </ul></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/are-usage-statistics-counter-compliant" id="t62n1066">Are usage statistics COUNTER-compliant?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/are-usage-statistics-counter-compliant" class="faq full clearfix"> <h2> <a href="/en/faq/are-usage-statistics-counter-compliant" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>NII has started to provide statistics in accordance with COUNTER guidelines since April 2006.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/can-we-use-shibboleth-authentication-cinii-1" id="t62n1407">Can we use Shibboleth authentication with CiNii?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/can-we-use-shibboleth-authentication-cinii-1" class="faq full clearfix"> <h2> <a href="/en/faq/can-we-use-shibboleth-authentication-cinii-1" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The Institution which has contract of CiNii Institutional authentication can set the Shibboleth authentication. Please see below how to setting.<br /> (Now CiNii is accepting only users of GakuNin (Japan) and UK Federation. Please ask service desk if you want to use institutional login from other federations.)<br /> <br /> (1) Log into <a href="https://register-ci.nii.ac.jp/auth/action/siteAdminLogin">Administrator login</a><br /> (2) Click "Change Institution Data"<br /> (3) Select "Yes" at the [Shibboleth authentication] section<br /> (4) E-mail confirming approval setting is sent<br /> (5) Setting has been completed<br /> </p> <p>If "jao", "jaou", "o" and "ou" field of Shibboleth Authentication IdP is different from the institution's name registered for Institutional authentication, adding alias settings linkage to your Shibboleth authentication is necessarily. Please continue the procedure below.<br /> <br /> (1) Log into <a href="https://register-ci.nii.ac.jp/auth/action/siteAdminLogin">Administrator login</a><br /> (2) Click "Additional setting of Shibboleth"<br /> (3) Enter the jao, jaou etc. at the additional setting column. Then click "Next" and "OK".<br /> (4) Changes completed.<br /> </p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/what-institutional-login-shibboleth-authentication" id="t62n1068">What is the "Institutional Login" (Shibboleth authentication)?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/what-institutional-login-shibboleth-authentication" class="faq full clearfix"> <h2> <a href="/en/faq/what-institutional-login-shibboleth-authentication" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The Institutional Login is the system that allows authorization between an university and providers so the members of the university can use several provider services with single sign-on. The ID should be supplied by the university.<br /> In Japan, "GakuNin" is the federation for universities (academic institutions) and providers.<br /> It constructs a framework of the Shibboleth authentication.<br /> GakuNin accept an entry from universities, please see [<a href="https://www.gakunin.jp/En-fed/">GakuNin</a>] page for more details. From abroad, users of UK Federation also can use Institutional Login. <br /> </p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/what-should-i-do-if-i-forget-administrator-id-and-password" id="t62n1641">What should I do if I forget the administrator ID and password?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/what-should-i-do-if-i-forget-administrator-id-and-password" class="faq full clearfix"> <h2> <a href="/en/faq/what-should-i-do-if-i-forget-administrator-id-and-password" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>The administrator ID and password have been sent to the administrator by the following way.</p> <ul style="margin:0 0 20 40px; "> <li> Applying for Institutional fixed-price service:Mail by post with approval letter</li> <li> Applying for Institutional Authentication:Email with approval letter(except continuing users from Institutional fixed-price service)</li> </ul> <p>If you lost, email us [user-request@nii.ac.jp] from the registered email address. Only from the registered email address is accepted for the safety.</p></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/i-can-not-login-administrator-id-and-password" id="t62n1642">I can not login with the administrator ID and password</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/i-can-not-login-administrator-id-and-password" class="faq full clearfix"> <h2> <a href="/en/faq/i-can-not-login-administrator-id-and-password" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul style="margin:0 0 20 40px; "> <li><p>Login into <a href="https://register-ci.nii.ac.jp/auth/action/siteAdminLogin"> the Administrator login Page</a> with the administrator ID and password.<br /> "Login" on the top page with the administrator ID is not available.</li><br /> <li>Enter ID and password in half-width. Capital letters and small lettersare are distinguished. <br /> Please be careful also in the space before and after.</li><br /> <li>Make sure that you are accessing from the registered IP address range.<br /> It's possible to login to the administrator page only from the registered IP address range.<br /> Your institution name is displayed on <a href="https://ci.nii.ac.jp/en"> the top page of CiNii</a> if it's authenticated.<br /> Email us from the registered email address if the IP address has been changed.</li></p></ul></div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> <div class="faq-question-answer"> <div class="faq-question faq-dt-hide-answer"> <span datatype="" property="dc:title"><a href="/en/faq/how-can-we-change-registered-information%EF%BC%9Bcategory-name-number-full-time-teaching-staff" id="t62n1643">How can we change the registered information;"Category", "Name", "Number of Full-Time Teaching Staff/Researchers" and "IP Address" for next fiscal year?</a></span> </div><!-- Close div: faq-question faq-dt-hide-answer --> <div class="faq-answer faq-dd-hide-answer"> <article about="/en/faq/how-can-we-change-registered-information%EF%BC%9Bcategory-name-number-full-time-teaching-staff" class="faq full clearfix"> <h2> <a href="/en/faq/how-can-we-change-registered-information%EF%BC%9Bcategory-name-number-full-time-teaching-staff" rel="bookmark"></a> </h2> <div class="content"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>"Category", "Name", "Number of Full-Time Teaching Staff/Researchers" and "IP Address" cannot be edited by yourself.<br /> To change those information, the administrator should contact us [user-request@nii.ac.jp] directly from the registered e-mail address.</div> </div> </article> </div><!-- Close div: faq-answer faq-dd-hide-answer --> </div><!-- Close div: faq-question-answer --> </div><!-- Close div: 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