CINXE.COM

Listener Complaints - 4BC

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The complaints process is set out in section 10 of the Code.</p><div id="unruly-unit"></div><div id="teads-unit"></div> <p>A complainant who is not satisfied with the response it receives from the station may refer the matter to the Australian Communications and Media Authority for resolution.</p> <p>Under the Code, complaints relating to advertising, other than complaints under section 4 (identifiability of advertising material) and section 9 (gambling and betting odds), should be sent to the Advertising Standards Bureau &#8211; <a href="http://www.adstandards.com.au/" target="_blank" rel="noopener noreferrer">www.adstandards.com.au</a></p> <p>Your complaint should not be made more than 30 days after the broadcast, otherwise, we are not obliged to respond to it.</p> <p><strong>Complaint Form</strong><br /> Click <a href="http://complaint.radiocomplaints.com.au/?station=Radio4BC">here</a> to submit a complaint online.</p> <p class="p1"><strong>If by post</strong>, please complete this <a href="https://www.4bc.com.au/wp-content/uploads/sites/10/2019/04/Listener-Complaint-Form-V4-2.pdf" target="_blank" rel="noopener noreferrer">Complaint Form</a> and mail it to: &#8220;Radio Complaints&#8221;, Radio 4BC, 77 Southgate Avenue, Cannon Hill, QLD 4170.</p> <p>For a copy of the Codes, visit <a href="http://commercialradio.com.au/CR/media/CommercialRadio/Commercial-Radio-Code-of-Practice.pdf"><b>www.commercialradio.com.au</b></a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="wings-ad-bottom-pos"></div> </div> <!-- end inner wrapper --> <!--Bottom titan script--> <script> digitalData.titan.adKeyValues = {}; digitalData.titan.adKeyValues.adZone = "page"; digitalData.titan.adKeyValues.ctype = "page"; digitalData.titan.adKeyValues.cat = "default"; digitalData.titan.adKeyValues.pageId = "listener-complaints"; digitalData.titan.mobileAds = ["adspot-320x50_300x50-pos1"]; digitalData.titan.tabletAds = ["adspot-940x250_970x90_970x250_728x90-pos1"]; digitalData.titan.desktopAds = ["adspot-1900x1000-pos1", "adspot-125x900-pos1", "adspot-125x900-pos2", "adspot-940x250_970x90_970x250_728x90-pos1"]; window.titan = window.titan || {}; // Page level information digitalData.titan.adKeyValues.cat1 = ""; digitalData.titan.adKeyValues.pagelevel01 = digitalData.titan.adSite; digitalData.titan.adKeyValues.pagelevel02 = "default"; digitalData.titan.adKeyValues.pagelevel03 = ""; digitalData.titan.adKeyValues.pagetype = digitalData.titan.adKeyValues.adZone; if ( typeof snowplowAnalytics === 'object' ) { snowplowAnalytics.updatePageViewData( { name : "Listener Complaints", postId: 11504, tags : [], sponsored: false } ); } if ( typeof nielsen_sdk !== 'undefined' ) { nielsen_sdk.function.update_nse(); } </script> <div class="mml-gdpr-notification-footer"> <div class="mml-gdpr-notification-footer-content"> <button class="mml-gdpr-notification-footer-dismiss" onclick="mml_cookie_notification_dismiss()">&#x2716;</button> <div class="mml-gdpr-notification-footer-content-left"> <h2>Cookie and privacy notice</h2> <p> We use cookies in order to personalise your experience and improve our services. 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