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calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/012we0kpGgD5qYjTvtf2xK/5b4f7b1db5be8a2a6b46511f098d1ce3/Rectangle_1.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis | What is Process Mining" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">¿Qué es la minería de procesos?</h3><p class="ems-nav__featured__content__desc">Definición, ejemplos y casos de uso.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="/es/gallery/" data-tracking-label="Producto:Galería de demos "><div 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data-srcset="//images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/7qqeXNALCmufrvTOoSMvqd/24e1a4b09f82b2e0e5f21e5a6182c480/Rectangle_1__1_.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Demo Screenshot" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Galería de demos</h3><p class="ems-nav__featured__content__desc">Demostraciones interactivas y grabaciones bajo demanda.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="/es/ems/marketplace/" data-tracking-label="Producto:Marketplace"><div 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data-srcset="//images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/6xAbG8jx9uQPmw5MvxLbuo/243d4b9764ea9078233ace8a333c7c83/Rectangle_1__2_.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Marketplace illustration" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Marketplace</h3><p class="ems-nav__featured__content__desc">Más de 300 aplicaciones prediseñadas para procesos como el suyo.</p></div></a></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Soluciones</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">Iniciativa de transformación</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/process-excellence/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Iniciativa de transformación:Excelencia de procesos ">Excelencia de procesos</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/finance-shared-service-transformation/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Iniciativa de transformación:Finanzas & 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class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Departamento:Cuentas por cobrar ">Cuentas por cobrar</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/inventory-management/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Departamento:Gestión de inventario ">Gestión de inventario</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/order-management/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Departamento:Gestión de pedidos ">Gestión de pedidos</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/procurement/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Departamento:Compras 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data-tracking-label="Soluciones :Industria:Pagadores de sanidad">Pagadores de sanidad</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/healthcare-providers/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Proveedor de Servicios sanitarios">Proveedor de Servicios sanitarios</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/hightech/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Alta tecnología">Alta tecnología</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/insurance/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Seguros">Seguros</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/life-sciences/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Ciencias de la salud y farmacéuticas">Ciencias de la salud y farmacéuticas</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/manufacturing/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Manufactura">Manufactura</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/oil-gas/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Energía">Energía</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/public-sector/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Sector público">Sector público</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/retail/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Comercio minorista">Comercio minorista</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/telco/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Telecomunicaciones">Telecomunicaciones</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/solutions/industries/utilities/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Industria:Servicios Públicos">Servicios Públicos</a></div></div></div></div><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">Temas</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/process-mining/what-is-process-mining/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:¿Qué es la minería de procesos? ">¿Qué es la minería de procesos?</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/resources/process-intelligence-101/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:¿Qué es la inteligencia de procesos?">¿Qué es la inteligencia de procesos?</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="https://www.celonis.com/what-is-rpa/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:¿Qué es RPA?">¿Qué es RPA?</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="https://www.celonis.com/business-intelligence/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:¿Qué es la inteligencia de negocio?">¿Qué es la inteligencia de negocio?</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/change-management/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:¿Qué es la gestión del cambio?">¿Qué es la gestión del cambio?</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/artificial-intelligence/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Soluciones :Temas:Inteligencia artificial">Inteligencia artificial</a></div></div></div></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Clientes</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">Clientes de Celonis</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/customers/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Clientes:Clientes de Celonis :Historias de clientes ">Historias de clientes</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/training/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Clientes:Clientes de Celonis :Academia Celonis">Academia Celonis</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="https://www.celopeers.com/s/?language=en_US" target="_blank" rel="noreferrer" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Clientes:Clientes de Celonis :Celopeers">Celopeers</a></div></div></div></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner ems-navbar__submenu__columns__item--margin-left"><a class="ems-nav__featured__content" href="/es/customer-success-stories/pepsico-process-transformation/" data-tracking-label="Clientes:PepsiCo "><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/GzS8jtVZM6y8y1iwkY14q/52491568c382d801afc14d2098d6bbee/pepsico.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Customer Success Story with Pepsico" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">PepsiCo</h3><p class="ems-nav__featured__content__desc">Ha liberado millones de capital circulante.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="/es/customer-success-stories/ge-healthcare-cash-flow-process-mining/" data-tracking-label="Clientes:GE Healthcare "><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/4LFzZeOpJEpCR8jQePPuAr/4bdfd5dd9b8a9a1865597a1c74bd66d9/ge.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Customer Success Story with GE Healthcare" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">GE Healthcare</h3><p class="ems-nav__featured__content__desc">Aumento del flujo de caja libre en 1.300 millones de dólares.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="/es/customer-success-stories/accenture-purchase-to-pay-process-mining/" data-tracking-label="Clientes:Accenture "><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/2Jes5d0ivr3Gs9EBnE5PEI/410d629b903aea8d0d1a095ded930512/accenture.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Customer Success Story with Accenture" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Accenture</h3><p class="ems-nav__featured__content__desc">Creación de un centro de excelencia para la minería de procesos.</p></div></a></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Partners</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">Nuestros Socios</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/partner/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Partners:Nuestros Socios:Visión general de los partners">Visión general de los partners</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/partner/find-partner/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Partners:Nuestros Socios:Conoce a nuestros partners ">Conoce a nuestros partners</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="https://www.celopeers.com/s/login/?language=en_US&ec=302&startURL=%2Fs%2Fpartner-portal" target="_blank" rel="noreferrer" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Partners:Nuestros Socios:Portal de Partners ">Portal de Partners</a></div></div></div></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner ems-navbar__submenu__columns__item--margin-left"><a class="ems-nav__featured__content" href="https://academy.celonis.com/pages/partner-preview-content" target="_blank" rel="noreferrer" data-tracking-label="Partners:Formación para partners"><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/2pT039yxIOqNPqaBuULAOG/694e72287741cad8eb54d73235f39193/Rectangle_1-1.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/2pT039yxIOqNPqaBuULAOG/694e72287741cad8eb54d73235f39193/Rectangle_1-1.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/2pT039yxIOqNPqaBuULAOG/694e72287741cad8eb54d73235f39193/Rectangle_1-1.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, 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style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/2pT039yxIOqNPqaBuULAOG/694e72287741cad8eb54d73235f39193/Rectangle_1-1.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Partner Training Program" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_outward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Formación para partners</h3><p class="ems-nav__featured__content__desc">Elabore una propuesta de valor para la minería de procesos.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" 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data-src="//images.ctfassets.net/zmrtlfup12q3/4a2DSHMoGBg6rd2wzkiJMi/5488beb27d3e64d2e18c72d4af68d373/Rectangle_1.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis for Consulting " width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Celonis para Consultoría</h3><p class="ems-nav__featured__content__desc">Únete a las más de 2.000 consultoras que utilizan Celonis.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="https://www.celopeers.com/s/login/SelfRegister?language=en_US" target="_blank" rel="noreferrer" 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src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Become a partner at Celonis" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_outward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Hazte partner</h3><p class="ems-nav__featured__content__desc">Únete a nuestra red de partners a través de Celopeers.</p></div></a></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Empresa</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div 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type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/2cDmMuQikmD99WdyHIoAML/100516ba96c91de3bd0f8db9a3ac8114/Rectangle_1_copy.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/2cDmMuQikmD99WdyHIoAML/100516ba96c91de3bd0f8db9a3ac8114/Rectangle_1_copy.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/2cDmMuQikmD99WdyHIoAML/100516ba96c91de3bd0f8db9a3ac8114/Rectangle_1_copy.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/2cDmMuQikmD99WdyHIoAML/100516ba96c91de3bd0f8db9a3ac8114/Rectangle_1_copy.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/2cDmMuQikmD99WdyHIoAML/100516ba96c91de3bd0f8db9a3ac8114/Rectangle_1_copy.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Contact Celonis " width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Contacte con nosotros</h3><p class="ems-nav__featured__content__desc">Dónde y cómo localizarnos. Salúdanos.</p></div></a></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Carreras</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">La vida en Celonis</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/careers/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Carreras:La vida en Celonis:Carreras en Celonis ">Carreras en Celonis</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/careers/jobs/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Carreras:La vida en Celonis:Ofertas de empleo ">Ofertas de empleo</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/careers/jobs/locations/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Carreras:La vida en Celonis:Nuestras oficinas">Nuestras oficinas</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/company/values/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Carreras:La vida en Celonis:Nuestros valores ">Nuestros valores</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/blog/channel/employee-blog/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Carreras:La vida en Celonis:Blog de empleados ">Blog de empleados</a></div></div></div></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner ems-navbar__submenu__columns__item--margin-left"><a class="ems-nav__featured__content" href="/es/careers/?modalId=4S7a2XvdH9EFm5XRXOIIDa-uKCGEFHsgnqowHkD1xgKf8" data-tracking-label="Carreras:¿Por qué Celonis?"><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/xQFCA7QgyEp1TyVo7T0T5/5cb55d9c7cd76d599dffd77167215e3d/Rectangle_1-1.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="Celonis Careers and benefits" width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_forward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">¿Por qué Celonis?</h3><p class="ems-nav__featured__content__desc">Ocho empleados de Celonis comparten sus razones.</p></div></a></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner"><a class="ems-nav__featured__content" href="https://www.youtube.com/playlist?list=PLuVor-ZUD4pmBbQCorM1_h1FYKIN_YHrH" target="_blank" rel="noreferrer" data-tracking-label="Carreras:Un día en la vida"><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=webp&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/webp"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=png&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=png&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=png&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=png&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw"><img class="ems-nav__featured__content__image ems-nav__featured__content__image--max-100 js-img-skeleton" img-skeleton data-lazyloadimg src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" style="width:350px;aspect-ratio:350/350;background-size:2100px" data-src="//images.ctfassets.net/zmrtlfup12q3/3px8UG5Ri1WK6PIeeCCosx/bc1eaf967ffffdad0c6440844a8f2f64/Rectangle_1.png?fm=png&w=350&fit=fill&f=center&r=" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC" alt="A day in the life of a Celonis Employee " width="350" height="350"></picture><div class="ems-nav__featured__content__arrow"><span class="material-symbols-rounded">arrow_outward</span></div></div><div class="ems-nav__featured__content__body ems-nav__featured__content__body--max-100"><h3 class="ems-nav__featured__content__title">Un día en la vida</h3><p class="ems-nav__featured__content__desc">Descubre el día a día de un empleado de Celonis.</p></div></a></div></div></div></div><div class="ems-navbar__menu-item ems-navbar__menu-item--with-columns" data-js="ems-navbar-item" data-has-dropdown="true"><div class="ems-navbar__menu-item__link">Eventos</div><div class="ems-navbar__submenu-with-columns" data-js="ems-navbar-submenu" data-lazyload="navbarSubmenuChildImages"><div class="ems-navbar__submenu__columns"><div class="ems-navbar__submenu__columns__item"><div class="ems-navbar__submenu__columns__item__group"><h4 class="ems-navbar__submenu__columns__item__group__heading">NUESTROS EVENTOS</h4><div class="ems-navbar__submenu__columns__item__group__content"><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/events/" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Eventos :NUESTROS EVENTOS:Todos nuestros eventos">Todos nuestros eventos</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/events/search/?type=format%2Fwebinar" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Eventos :NUESTROS EVENTOS:Webinars">Webinars</a></div><div class="ems-navbar__submenu__columns__item__group__content__item"><a href="/es/events/search/?type=format%2Fdemo" class="ems-navbar__submenu__columns__item__group__content__item__link" data-tracking-label="Eventos :NUESTROS EVENTOS:Demos">Demos</a></div></div></div></div><div class="ems-navbar__submenu__columns__item ems-navbar__submenu__columns__item--banner ems-navbar__submenu__columns__item--margin-left"><a class="ems-nav__featured__content" href="/es/events/city-collab/" data-tracking-label="Eventos :City Collaborative 2024"><div class="ems-nav__featured__content__header"><picture class="ems-nav__featured__content__header__picture"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=avif&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=avif&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=avif&q=75&w=385&fit=fill&f=center&r= 385w, //images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=avif&q=75&w=420&fit=fill&f=center&r= 420w" sizes="(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw" type="image/avif"><source data-lazyloadsource data-srcset="//images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=webp&q=75&w=350&fit=fill&f=center&r= 350w, //images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=webp&q=75&w=367&fit=fill&f=center&r= 367w, //images.ctfassets.net/zmrtlfup12q3/4cn9NP9e9SSjNyChYqj7hf/9ed5ad650573b85f10a690c0d6cf1683/City_Collab.png?fm=webp&q=75&w=385&fit=fill&f=center&r= 385w, 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(100vw - 1441px)), 100vw"><img class="ems-ta-aside__image__source ems-ta-aside__image__source--fullscreen" src="//images.ctfassets.net/zmrtlfup12q3/4obSItDFHr8XpDKJe9Er3A/69320d70f5d1ade98ee373e1e3f5d517/Versuch.png?fm=png&w=1120&fit=fill&f=center&r=" alt="Legal, Ethics and Compliance Header" width="1120" height="912"></picture></div></div></div></div></div></div></div></div><div class="ems-section ems-section--z-index-0 ems-section--padded" data-lazyload="childImages" data-entry-sys-id="5KUOOPdt3eCu93ehkMLMK1"><div class="ems-section__content"><div class="ems-section__header"><h2 class="ems-section__title ems-section__title--simple">Conviértete en el experto en procesos que tu empresa necesita.</h2></div><div class="ems-section__body"><div class="ems-cards ems-cards--length-2"><div class="ems-card-layout ems-card-layout--length-2"><div class="ems-card ems-card--length-2 ems-card--no-image ems-card--multiple ems-card--fit-fill ems-card--default"><div class="ems-card__content ems-card__content--length-2 ems-card__content--default ems-card__content--fit-fill"><div class="ems-card__body ems-card__body--length-2 ems-card__body--default ems-card__body--fit-fill"><div class="ems-card__no-image-seperator"></div><div class="ems-card__desc ems-card__desc--length-2 ems-card__desc--default ems-card__desc--fit-fill"><p>Hoy en día, todos los departamentos de cada empresa necesitan reducir costes y optimizar la eficiencia. Año tras año, trimestre tras trimestre, mes tras mes. La buena noticia es que Los responsables de los procesos son profesionales muy eficaces. La era del experto en procesos ya está aquí. Las negociaciones arduas de contratos deberían ser cosa del pasado. Resultan costosas, ralentizan el negocio, crean incertidumbre y menoscaban la buena voluntad. Asociémonos a partir de ahora. </p></div></div></div></div></div><div class="ems-card-layout ems-card-layout--length-2"><div class="ems-card ems-card--length-2 ems-card--no-image ems-card--multiple ems-card--fit-fill ems-card--default"><div class="ems-card__content ems-card__content--length-2 ems-card__content--default ems-card__content--fit-fill"><div class="ems-card__body ems-card__body--length-2 ems-card__body--default ems-card__body--fit-fill"><div class="ems-card__no-image-seperator"></div><div class="ems-card__desc ems-card__desc--length-2 ems-card__desc--default ems-card__desc--fit-fill"><p>Dejemos a un lado los formularios y pasemos directamente a desbloquear nuevos niveles de rendimiento en tu empresa. Seamos los expertos del proceso. </p><p>Aquí tienes todas las herramientas que necesitas para empezar rápidamente y ampliar tu negocio sin límites con Celonis EMS. Así que, adelante. <b>Conviértete en un experto.</b> </p></div></div></div></div></div></div></div></div></div><div class="ems-section ems-section--z-index-0 ems-section--padded ems-section--reversed" data-lazyload="childImages" id="celonis-master-services-agreement" data-target-el="celonis-master-services-agreement" data-entry-sys-id="4bvavwtoWpT3UI7DufdZCR"><div class="ems-section__content"><div class="ems-section__header"><h2 class="ems-section__title ems-section__title--highlight ems-section__title--reversed">Acuerdo Maestro de Servicios de Celonis</h2></div><div class="ems-section__body"><div class="ems-cards ems-cards--length-2"><div class="ems-card-layout ems-card-layout--length-2"><div class="ems-card ems-card--length-2 ems-card--no-image ems-card--multiple ems-card--reversed ems-card--default"><div class="ems-card__content ems-card__content--length-2 ems-card__content--reversed ems-card__content--default"><div class="ems-card__body ems-card__body--length-2 ems-card__body--default"><div class="ems-card__desc ems-card__desc--reversed ems-card__desc--length-2 ems-card__desc--default"><p>Última actualización: Junio de 2023 | <a href='https://app.contentful.com/terms-and-conditions/prior-versions'>Versiones anteriores</a> | <a href='https://app.contentful.com/terms-and-conditions/translated-versions'>Versiones traducidas</a></p><p>El uso de los servicios de Celonis y el acceso a los mismos por parte del usuario se rigen por los términos y condiciones del contrato en virtud del cual se obtienen dichos servicios.</p><ul><li><!— htmlmin:ignore —><p>Si el usuario dispone de un acuerdo firmado con Celonis, su uso se regirá por los términos del mismo. </p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Si adquiere o renueva una suscripción mediante la ejecución de un pedido con Celonis, o ha aceptado los términos y condiciones en línea, el uso se regirá por <a href='https://assets.ctfassets.net/zmrtlfup12q3/cEKkyf0X3ZcvrOlEvVoXu/f0ed877590343248cbc6fd9f73fc1372/Celonis_MSA_August_2024.pdf'>el Acuerdo Marco de Servicios de Celonis</a> y los documentos complementarios aplicables a la derecha. </p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Si adquiere o renueva una suscripción mediante la ejecución de un pedido con uno de nuestros socios o distribuidores, su uso se regirá por el acuerdo con el socio o distribuidor y, según corresponda, por el acuerdo firmado con nosotros o por nuestro<a href='https://assets.ctfassets.net/zmrtlfup12q3/cEKkyf0X3ZcvrOlEvVoXu/f0ed877590343248cbc6fd9f73fc1372/Celonis_MSA_August_2024.pdf'> Acuerdo Marco de Servicios</a>. También se aplica <a href='https://www.celonis.com/privacy-notice/'>nuestro aviso de privacidad</a>. </p><!— htmlmin:ignore —></li></ul></div></div></div></div></div><div class="ems-card-layout ems-card-layout--length-2"><div class="ems-card ems-card--length-2 ems-card--no-image ems-card--multiple ems-card--reversed ems-card--default"><div class="ems-card__content ems-card__content--length-2 ems-card__content--reversed ems-card__content--default"><div class="ems-card__body ems-card__body--length-2 ems-card__body--default"><div class="ems-card__desc ems-card__desc--reversed ems-card__desc--length-2 ems-card__desc--default"><p>Las condiciones de uso <a href='https://www.celonis.com/privacy-notice/'>del sitio web de Celonis</a> y las condiciones de uso del <a href='https://www.make.com/en/disclaimer'>sitio web de Make®</a> se aplican al uso del sitio web correspondiente.</p><p><b>Selecciona a continuación el enlace que corresponda para ver la documentación complementaria relevante para la suscripción, tal y como se menciona en el Acuerdo Marco de Servicios.</b></p><ul><li><!— htmlmin:ignore —><p><a href='https://app.contentful.com/terms-and-conditions/celonis-services'>Servicios de Celonis</a></p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p><a href='https://app.contentful.com/terms-and-conditions/additional-services'>Servicios adicionales</a></p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p><a href='https://app.contentful.com/terms-and-conditions/lenses'>Lenses.io</a></p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p><a href='https://app.contentful.com/terms-and-conditions/make-services'>Servicios de Make®</a></p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p><a href='https://app.contentful.com/terms-and-conditions/celonis-supplier-documents'>Documentos del proveedor de Celonis</a></p><!— htmlmin:ignore —></li></ul></div></div></div></div></div></div></div></div></div><div class="ems-section ems-section--padded" data-lazyload="childImages" data-article-section="article-cdfvy" id="contracting-with-celonis" data-target-el="contracting-with-celonis" data-entry-sys-id="7IPZd3FoQM7GyP0eT2WvVt"><div class="ems-section__content ems-section__content--sm"><div class="sf-article-component sf-article-component--with-toc"><div class="sf-article-component__toc" data-toc="cdfvy"><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="que-es-execution-management-system-cdfvy" href="#que-es-execution-management-system">¿Qué es Execution Management System?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="eliminacion-de-ineficiencias-cdfvy" href="#eliminacion-de-ineficiencias">Eliminación de ineficiencias</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="gestion-de-la-ejecucion-cdfvy" href="#gestion-de-la-ejecucion">Gestión de la ejecución</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="tenencia-multiple-cdfvy" href="#tenencia-multiple">Tenencia múltiple</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="servicios-profesionales-cdfvy" href="#servicios-profesionales">Servicios profesionales</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="paquete-de-suscripcion-cdfvy" href="#paquete-de-suscripcion">Paquete de suscripción</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="que-es-un-contrato-termscout-certified-cdfvy" href="#que-es-un-contrato-termscout-certified">¿Qué es un contrato TermScout Certified™?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="por-que-es-mas-eficiente-utilizar-el-ams-de-celonis-cdfvy" href="#por-que-es-mas-eficiente-utilizar-el-ams-de-celonis">¿Por qué es más eficiente utilizar el AMS de Celonis?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="que-hace-celonis-con-los-datos-de-los-usuarios-cdfvy" href="#que-hace-celonis-con-los-datos-de-los-usuarios">¿Qué hace Celonis con los datos de los usuarios?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="privacidad-desde-el-diseno-cdfvy" href="#privacidad-desde-el-diseno">Privacidad desde el diseño</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="la-seguridad-es-lo-primero-cdfvy" href="#la-seguridad-es-lo-primero">La seguridad es lo primero</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="acceso-a-los-datos-cdfvy" href="#acceso-a-los-datos">Acceso a los datos</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="por-que-celonis-no-puede-aceptar-nuestros-documentos-de-seguridad-y-privacidad-cdfvy" href="#por-que-celonis-no-puede-aceptar-nuestros-documentos-de-seguridad-y-privacidad">¿Por qué Celonis no puede aceptar nuestros documentos de seguridad y privacidad?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="se-proporciona-asistencia-como-parte-de-la-suscripcion-cdfvy" href="#se-proporciona-asistencia-como-parte-de-la-suscripcion">¿Se proporciona asistencia como parte de la suscripción?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="hay-algun-periodo-de-aceptacion-cdfvy" href="#hay-algun-periodo-de-aceptacion">¿Hay algún período de aceptación?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="cuales-son-los-valores-de-celonis-cdfvy" href="#cuales-son-los-valores-de-celonis">¿Cuáles son los valores de Celonis?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="tiene-celonis-derechos-de-auditoria-cdfvy" href="#tiene-celonis-derechos-de-auditoria">¿Tiene Celonis derechos de auditoría?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="que-responsabilidad-asume-celonis-cdfvy" href="#que-responsabilidad-asume-celonis">¿Qué responsabilidad asume Celonis?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="como-se-puede-cancelar-la-suscripcion-cdfvy" href="#como-se-puede-cancelar-la-suscripcion">¿Cómo se puede cancelar la suscripción?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="que-sucede-cuando-vence-la-suscripcion-cdfvy" href="#que-sucede-cuando-vence-la-suscripcion">¿Qué sucede cuando vence la suscripción?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--3" data-toc-target="cuales-son-los-requisitos-de-celonis-para-los-pedidos-cdfvy" href="#cuales-son-los-requisitos-de-celonis-para-los-pedidos">¿Cuáles son los requisitos de Celonis para los pedidos?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="como-puedo-integrarme-con-el-proceso-de-firma-electronica-cdfvy" href="#como-puedo-integrarme-con-el-proceso-de-firma-electronica">¿Cómo puedo integrarme con el proceso de firma electrónica?</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="novedades-del-ams-cdfvy" href="#novedades-del-ams">Novedades del AMS</a></div><div class="sf-article-component__toc__item" data-js="sf-article-component__toc__item"><a class="sf-article-component__toc__link sf-article-component__toc__link--2" data-toc-target="novedades-del-acuerdo-de-tratamiento-de-datos-cdfvy" href="#novedades-del-acuerdo-de-tratamiento-de-datos">Novedades del Acuerdo de Tratamiento de Datos</a></div></div><div class="sf-article-component__content sf-article-component_content--with-toc" data-js="sf-article-component__toc"><h2 class="sf-article-component__title">Contracting with Celonis</h2><h2 data-js='toc-headings' data-target-el='que-es-execution-management-system-cdfvy' id='que-es-execution-management-system'>¿Qué es Execution Management System?</h2><h3 data-js='toc-headings' data-target-el='eliminacion-de-ineficiencias-cdfvy' id='eliminacion-de-ineficiencias'>Eliminación de ineficiencias </h3><p>Lo único que aumenta más rápido que las inversiones en transformación empresarial son las ineficiencias ocultas dentro de la empresa, que merman el rendimiento de manera sigilosa y afectan negativamente al resto del mundo. Nuestro Execution Management System analiza los procesos, detecta las ineficiencias y mejora el rendimiento. Cuando Celonis publicó el informe de análisis de rendimiento del<a href='https://www.celonis.com/es/terms-and-conditions/'> estado de ejecución de la actividad empresarial de 2021</a>, este validó los beneficios financieros de aplicar datos e inteligencia a la ejecución empresarial. La evaluación comparativa puso de manifiesto que la ejecución basada en datos puede generar hasta 567 millones de dólares en capital circulante y suponer un ahorro de 105 millones de dólares en costes para una empresa media con ingresos de 5000 millones de dólares.</p><h3 data-js='toc-headings' data-target-el='gestion-de-la-ejecucion-cdfvy' id='gestion-de-la-ejecucion'>Gestión de la ejecución </h3><p>Celonis ofrece una solución integrada basada en SaaS, denominada Execution Management System, que aprovecha la tecnología de minería de procesos para mostrar y analizar los procesos que tú elijas. Tú decides qué sistemas de origen conectar a EMS, donde se analizan los event logs. A continuación, se muestra el proceso y los análisis inteligentes predefinidos te facilitan la búsqueda de las causas raíz de las ineficiencias. Al combinar el análisis de procesos, la IA y la automatización, ayudamos a las empresas a lograr avances en la capacidad de ejecución.</p><h3 data-js='toc-headings' data-target-el='tenencia-multiple-cdfvy' id='tenencia-multiple'>Tenencia múltiple</h3><p> Una plataforma de uno a varios significa que los términos de soporte, niveles de servicio, métricas de producto, características y funciones se aplican por igual a todos nuestros clientes. </p><h3 data-js='toc-headings' data-target-el='servicios-profesionales-cdfvy' id='servicios-profesionales'>Servicios profesionales</h3><p> Celonis ofrece servicios de implantación y configuración para EMS y cobra únicamente en función del tiempo y los materiales, lo que significa que solo pagas por el tiempo que utilizas la solución. Nuestros servicios son de carácter consultivo y, por tanto, no creamos ningún software personalizado ni tenemos derechos de propiedad intelectual.</p><h3 data-js='toc-headings' data-target-el='paquete-de-suscripcion-cdfvy' id='paquete-de-suscripcion'>Paquete de suscripción</h3><p>A diferencia del software heredado, por el que pagas una licencia y cuotas adicionales por actualizaciones, mantenimiento y asistencia, una suscripción a Celonis incluye el software, la asistencia, las actualizaciones y las mejoras durante todo el período de suscripción. Como todas las compras basadas en suscripciones, no es posible realizar reembolsos, reducciones de suscripciones ni cancelaciones durante el período de vigencia acordado. Los controles técnicos de nuestros productos evitan su uso excesivo, por lo que el cumplimiento es una característica integrada.</p><h2 data-js='toc-headings' data-target-el='que-es-un-contrato-termscout-certified-cdfvy' id='que-es-un-contrato-termscout-certified'>¿Qué es un contrato TermScout Certified™?</h2><picture><source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=avif&q=75&w=730&fit=fill&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=avif&q=75&w=730&fit=fill&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=avif&q=75&w=730&fit=fill&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=avif&q=75&w=730&fit=fill&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' type='image/avif' > <source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=webp&q=75&w=730&fit=fill&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=webp&q=75&w=730&fit=fill&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=webp&q=75&w=730&fit=fill&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=webp&q=75&w=730&fit=fill&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' type='image/webp' > <source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=jpg&q=85&w=730&fit=fill&fl=progressive&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=jpg&q=85&w=730&fit=fill&fl=progressive&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=jpg&q=85&w=730&fit=fill&fl=progressive&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=jpg&q=85&w=730&fit=fill&fl=progressive&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' > <img class=' js-img-skeleton' img-skeleton data-lazyloadimg src='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC' style='width: 730px; aspect-ratio: 730/237; background-size:4380px;' data-src='//images.ctfassets.net/zmrtlfup12q3/6Vo7ZM44bUIGux0mkhccxz/d21eb0530c0186c34626b0490c4ebecc/Termscout_Review_Horizontal_Narrow_Blue.jpg?fm=jpg&q=85&w=730&fit=fill&fl=progressive&f=center&r=' src='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC' alt='Celonis MSA - TermScout Certified Contract' width='730' height='237' /></picture><p>TermScout es una plataforma de revisión de contratos que permite a los bufetes de abogados, las empresas y las sociedades de inversión obtener información sobre los contratos. TermScout permite cerrar acuerdos hasta tres veces más rápido al reducir extraordinariamente los problemas en las negociaciones contractuales. </p><p>Gracias a una combinación de tecnología de inteligencia artificial (IA) y profesionales jurídicos experimentados, TermScout analizó más de 750 puntos de datos en el <a href='https://assets.ctfassets.net/zmrtlfup12q3/cEKkyf0X3ZcvrOlEvVoXu/f0ed877590343248cbc6fd9f73fc1372/Celonis_MSA_August_2024.pdf'>AMS de Celonis</a> y comparó sus términos con más de 1500 contratos de proveedores similares. Tras una exhaustiva revisión de control de calidad por parte de un comité de expertos, el AMS de Celonis <b>se calificó como favorable al cliente en un 70 %, lo que nos sitúa en el 10 % superior de las calificaciones globales sobre conveniencia.</b></p><p>Así es. Nuestro AMS <b>es más favorable para los usuarios que el 90 % de todos los contratos con proveedores.</b></p><p>Además, obtuvimos una puntuación del 100 % en cuanto a "factores que interrumpen las operaciones comerciales", lo que significa que no tuvimos problemas que incumplieran los criterios de aceptabilidad. El AMS se ajusta al 82 % de los principios de la World Commerce & Contracting Association y se considera que el estilo de redacción contractual utilizado es "muy claro".</p><p>Este logro subraya nuestro compromiso de proporcionarte una experiencia de contratación de primer nivel que agilice tus iniciativas de transformación digital y fomente la excelencia de procesos en el ámbito de las compras. Confiamos en asociarnos contigo para lograr nuevos niveles de rendimiento en tu empresa.</p><p>Si quieres comprobar todo lo que te hemos contado, <a href='https://app.termscout.com/certify/celonis-certified-contract'>consulta aquí</a> la evaluación independiente de nuestro acuerdo por TermScout.</p><h2 data-js='toc-headings' data-target-el='por-que-es-mas-eficiente-utilizar-el-ams-de-celonis-cdfvy' id='por-que-es-mas-eficiente-utilizar-el-ams-de-celonis'> ¿Por qué es más eficiente utilizar el AMS de Celonis? </h2><p>Nuestros acuerdos están diseñados para adecuarse al software y los servicios que proporcionamos a una base global de clientes. Por el contrario, es probable que las plantillas de tus contratos estén pensadas para su uso en muchos entornos de compra diferentes y, por tanto, tengan una serie de disposiciones que no son aplicables a nuestra oferta única. Entre ellas podrían incluirse:</p><ul><li><!— htmlmin:ignore —><p>Pruebas de aceptación</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Amplias garantías</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Depósito de código fuente</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Condiciones y restricciones de licencia</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Desarrollo de software a medida</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Logística de entrega</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Hardware o la instalación física de hardware, equipos, etc.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Rescisión por conveniencia</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Cláusulas de cambio de control</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Cláusulas de propiedad intelectual/trabajo por encargo</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Recuperación ante desastres y continuidad empresarial</p><!— htmlmin:ignore —></li></ul><p>Dado que estas disposiciones son habituales en los contratos de adquisición tradicionales, es prácticamente seguro que introduzcamos cambios importantes en el acuerdo, lo que requerirá múltiples fases de aprobación (por ambas partes) y ciclos de redacción largos y repetitivos (para obtener al final un documento que refleje igualmente nuestros servicios). Por otro lado, cualquier cambio en el documento elaborado por Celonis estará orientado a satisfacer las necesidades individuales de tu empresa (por ejemplo, requisitos previos normativos, de seguridad o específicos del sector), sin alterar el modelo empresarial subyacente. Gracias a nuestras plantillas, tardamos de media un 300 % menos en cerrar un acuerdo. </p><h2 data-js='toc-headings' data-target-el='que-hace-celonis-con-los-datos-de-los-usuarios-cdfvy' id='que-hace-celonis-con-los-datos-de-los-usuarios'>¿Qué hace Celonis con los datos de los usuarios?</h2><h3 data-js='toc-headings' data-target-el='privacidad-desde-el-diseno-cdfvy' id='privacidad-desde-el-diseno'>Privacidad desde el diseño </h3><p>Celonis se compromete a fidelizar a sus clientes de por vida. Ganarse la confianza de generaciones de usuarios de datos de todo el mundo requiere un enfoque implacable en la experiencia del cliente, y uno de sus componentes fundamentales es proteger tus datos. Creemos firmemente en la importancia de tratar los datos personales de forma cuidadosa y exhaustiva, y nos comprometemos por completo a colaborar contigo para garantizar que la seguridad y la privacidad sean lo primero.</p><h3 data-js='toc-headings' data-target-el='la-seguridad-es-lo-primero-cdfvy' id='la-seguridad-es-lo-primero'>La seguridad es lo primero</h3><p>Aportamos nuestro granito de arena incorporando protecciones en cada capa de la plataforma. Posteriormente, te damos un acceso inigualable con controles de seguridad personalizables para satisfacer tus necesidades y cumplir las normas. Explora los recursos disponibles en nuestro <a href='https://www.celonis.com/trust-center/'>Centro de confianza</a> para saber cómo la seguridad y la privacidad están integradas en todo lo que hacemos.</p><h3 data-js='toc-headings' data-target-el='acceso-a-los-datos-cdfvy' id='acceso-a-los-datos'>Acceso a los datos</h3><p>Cada cliente cuenta con su propio entorno y tiene un control administrativo completo. Es decir, tú controlas tanto las credenciales como los datos que se cargan. Celonis no dispone de ningún dato que no esté ya en tus sistemas de origen; no obstante, puedes acceder a tus datos y exportarlos en cualquier momento. Celonis proporciona herramientas de anonimización, así como la posibilidad de personalizar lo que tus usuarios pueden ver. Además, como analizamos los event logs y los metadatos, EMS no necesita ningún dato personal sensible para funcionar a pleno rendimiento. </p><h2 data-js='toc-headings' data-target-el='por-que-celonis-no-puede-aceptar-nuestros-documentos-de-seguridad-y-privacidad-cdfvy' id='por-que-celonis-no-puede-aceptar-nuestros-documentos-de-seguridad-y-privacidad'>¿Por qué Celonis no puede aceptar nuestros documentos de seguridad y privacidad?</h2><p>Nuestros controles de seguridad y estándares de privacidad están redactados y aplicados expresamente para proteger mejor nuestra plataforma y tus datos. Aprovechamos las mejores prácticas del sector de la seguridad, que se detallan en nuestro <a href='https://assets.ctfassets.net/zmrtlfup12q3/3s6QGNyHJkv5oFFlTwd1fq/521e7c8ab7826f17cb56ff8add61c28c/Celonis_Security_Annex_May_2023.pdf'>anexo sobre seguridad de la información</a>, para que puedas centrarte en tu negocio mientras nosotros protegemos tu información. </p><p>Como solución estándar, proporcionamos el mismo servicio de seguridad a todos nuestros clientes y no es posible adaptar funciones específicas o incluir requisitos adicionales en nuestro software para un cliente concreto. Por ello, no podemos comprometernos contractualmente con los requisitos de seguridad y privacidad de un cliente individual, ya que estos pueden no ser coherentes con nuestros procedimientos operativos documentados y probados. Nos comprometemos a ofrecer información sobre nuestras normas de seguridad y privacidad con total transparencia, y puedes consultar nuestra lista actual de certificaciones y estado de cumplimiento en <a href='https://trust.celonis.com/'>http://trust.celonis.com/</a>.</p><h2 data-js='toc-headings' data-target-el='se-proporciona-asistencia-como-parte-de-la-suscripcion-cdfvy' id='se-proporciona-asistencia-como-parte-de-la-suscripcion'>¿Se proporciona asistencia como parte de la suscripción?</h2><p>¡Sí! Cada suscripción de EMS incluye asistencia y mantenimiento, tal como se indica en la <a href='https://assets.ctfassets.net/zmrtlfup12q3/3FqVHbjRS6TXfkjYdAYxwQ/51d8c3b1a3115d8e8afc04ef4d179877/Service_Description_for_Celonis_Support_Services__March_2023_.pdf'>descripción de los servicios de asistencia</a>. Nuestra comunidad de <a href='https://www.celopeers.com/s/?language=en_US'>Celopeers</a> y el <a href='https://www.celopeers.com/s/support?language=en_US'>centro de asistencia</a> también están disponibles durante todo el proceso de transformación digital.</p><h2 data-js='toc-headings' data-target-el='hay-algun-periodo-de-aceptacion-cdfvy' id='hay-algun-periodo-de-aceptacion'>¿Hay algún período de aceptación? </h2><p>Las pruebas de aceptación no se aplican a los productos de Celonis. Proporcionamos soluciones empaquetadas, probadas y listas para usar, y ofrecemos a nuestros clientes la oportunidad de evaluar nuestras soluciones durante un período de prueba gratuito, si así lo solicitan. Además, ofrecemos una garantía en nuestro lenguaje estándar (apartado 10 del AMS) que te protege en caso de que el software no funcione como se describe en la documentación, pero el concepto de período de aceptación posterior a la compra no es relevante para nuestros servicios. </p><h3 data-js='toc-headings' data-target-el='cuales-son-los-valores-de-celonis-cdfvy' id='cuales-son-los-valores-de-celonis'>¿Cuáles son los valores de Celonis?</h3><p>Nuestra cultura y valores reflejan lo que más nos importa como empresa y guían nuestra voluntad de hacer lo correcto cada día. Es la forma de actuar de Celonis, y <a href='https://www.celonis.com/company/values/'>nuestros valores fundamentales</a> nos ayudan a conseguirlo:</p><ul><li><!— htmlmin:ignore —><p>Todo para fomentar el valor de cliente </p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>El mejor equipo gana</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Somos la propiedad</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>La Tierra es nuestro futuro FISA: Focalizar, Inventar, Simplificar, Actuar</p><!— htmlmin:ignore —></li></ul><p>Consulta nuestra página sobre <a href='https://www.celonis.com/ethics-compliance/'>aspectos legales, éticos y de cumplimiento</a> para saber más sobre nuestro compromiso con la integridad, consultar <a href='https://www.celonis.com/conduct/'>nuestro código de conducta y ética</a>, o informar de un problema mediante el teléfono de <a href='https://app.convercent.com/en-US/LandingPage/089f7d40-b790-ec11-a98c-000d3ab9f062'>ayuda sobre ética</a>.</p><h3 data-js='toc-headings' data-target-el='tiene-celonis-derechos-de-auditoria-cdfvy' id='tiene-celonis-derechos-de-auditoria'>¿Tiene Celonis derechos de auditoría?</h3><p>Las características técnicas de nuestros productos miden tu consumo para garantizar que las limitaciones acordadas en el pedido reflejan las necesidades reales de tu empresa. También podemos pedirte periódicamente que nos proporciones registros y otra información relacionada con el uso de nuestros servicios para validar que los derechos acordados según el contracto son suficientes y para conciliar cualquier uso en exceso. Cualquier información que recabemos como parte de una solicitud de registros se utilizará únicamente con el fin de evaluar el cumplimiento de los términos del acuerdo.</p><h3 data-js='toc-headings' data-target-el='que-responsabilidad-asume-celonis-cdfvy' id='que-responsabilidad-asume-celonis'> ¿Qué responsabilidad asume Celonis?</h3><p>Celonis asume una responsabilidad ilimitada por cualquier daño directo derivado de cualquier tipo de fraude, negligencia grave, mala conducta intencionada o negligencia en que incurramos que cause la muerte o lesiones personales. Además, te defenderemos de forma ilimitada frente a cualquier reclamación relativa a la infracción de los derechos de propiedad intelectual de un tercero por parte de nuestros servicios y asumimos la responsabilidad, de manera ilimitada, por los daños directos asociados a cualquier infracción. Como política general, para otras categorías de riesgo nuestra responsabilidad se limita de manera proporcional al importe de las tarifas pagadas por los servicios. Este tipo de límite se ajusta a las prácticas habituales del mercado y es un factor clave para garantizar la estabilidad y la viabilidad de nuestro negocio. Al gestionar eficazmente el riesgo a medida que crecemos, proporcionamos a nuestros clientes un socio de software estable a largo plazo y una empresa con los recursos necesarios para invertir significativamente en su infraestructura de aplicaciones y soporte. No podríamos ganarnos la confianza de generaciones de clientes si un solo contrato pudiera suponer una amenaza para la existencia de nuestro negocio.</p><h2 data-js='toc-headings' data-target-el='como-se-puede-cancelar-la-suscripcion-cdfvy' id='como-se-puede-cancelar-la-suscripcion'> ¿Cómo se puede cancelar la suscripción?</h2><p>Una vez que adquieres una suscripción, no se puede cancelar ni reembolsar. Esto se debe a que, en cuanto realizas la compra, asignamos toda la infraestructura necesaria, el alojamiento, la ingeniería, el valor y los recursos operativos requeridos para dar soporte a tu instancia de EMS durante todo el período de suscripción. Invertimos en estos recursos por adelantado confiando en tu compromiso durante el período completo de la suscripción y constatamos que los clientes que se comprometen con períodos de suscripción más largos tienen más éxito a la hora de implantar un cambio organizativo significativo y, en consecuencia, de desbloquear más capacidad en su negocio. Si adquieres una suscripción por varios años, también te beneficiarás de precios previsibles y favorables. Puedes renunciar a cualquier renovación automática de la suscripción avisándonos al menos treinta (30) días antes de que esta finalice. Además, siempre puedes rescindir la suscripción en caso de incumplimiento material no subsanado por nuestra parte o por causas legales. Sin embargo, como todos los proveedores de software por suscripción, no podemos permitir la rescisión por conveniencia.</p><h2 data-js='toc-headings' data-target-el='que-sucede-cuando-vence-la-suscripcion-cdfvy' id='que-sucede-cuando-vence-la-suscripcion'>¿Qué sucede cuando vence la suscripción?</h2><p>Cuando termine el período de suscripción, dejarás de tener acceso a EMS. No obstante, podrás conservar todos los archivos o imágenes que hayas exportado, impreso, descargado o extraído de EMS durante el período de suscripción. Tus datos estarán siempre disponibles para su exportación o descarga durante la suscripción y se eliminarán de nuestros sistemas en un plazo de treinta (30) días a partir del vencimiento del período, a menos que tengamos un acuerdo independiente contigo que establezca otra cosa. Ten en cuenta que nunca dispondremos de datos que no estén también en el sistema de origen; EMS crea un duplicado digital y no extrae datos del sistema. Celonis no es un producto de almacenamiento de datos y confiamos en que nuestros clientes establezcan procedimientos adecuados de higiene de datos y copias de seguridad, teniendo en cuenta la sensibilidad de la información cargada en EMS.</p><h3 data-js='toc-headings' data-target-el='cuales-son-los-requisitos-de-celonis-para-los-pedidos-cdfvy' id='cuales-son-los-requisitos-de-celonis-para-los-pedidos'> ¿Cuáles son los requisitos de Celonis para los pedidos?</h3><p> A fin de agilizar la tramitación de tu pedido, asegúrate de que los siguientes puntos están claramente indicados en el mismo. Si el pedido no menciona la información requerida, puede producirse un retraso en su tramitación; en algunos casos, es posible que necesitemos más documentación para proporcionar la información que falta o que te pidamos que vuelvas a emitir un pedido corregido.</p><p>Si tienes alguna duda o deseas comprobar los detalles del pedido antes de emitirlo, ponte en contacto con <a href='mailto:orders@celonis.com'>orders@celonis.com</a>.</p><picture><source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=avif&q=75&w=832&fit=fill&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=avif&q=75&w=873&fit=fill&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=avif&q=75&w=915&fit=fill&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=avif&q=75&w=998&fit=fill&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' type='image/avif' > <source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=webp&q=75&w=832&fit=fill&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=webp&q=75&w=873&fit=fill&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=webp&q=75&w=915&fit=fill&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=webp&q=75&w=998&fit=fill&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' type='image/webp' > <source data-lazyloadsource data-srcset='//images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=png&w=832&fit=fill&f=center&r= 832w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=png&w=873&fit=fill&f=center&r= 873w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=png&w=915&fit=fill&f=center&r= 915w, //images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=png&w=998&fit=fill&f=center&r= 998w' sizes='(min-width: 1441px) calc(100vw - (100vw - 1441px)), 100vw' > <img class=' js-img-skeleton' img-skeleton data-lazyloadimg src='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC' style='width: 832px; aspect-ratio: 832/546; background-size:4992px;' data-src='//images.ctfassets.net/zmrtlfup12q3/389QGzRqPXxoHZSCVMWEE5/e2679e72aa404a4221acc5fd51e75b88/Screen_Shot_2023-06-22_at_14.29.49.png?fm=png&w=832&fit=fill&f=center&r=' src='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAFoEvQfAAAABGdBTUEAALGPC/xhBQAAAAtJREFUCB1jYAACAAAFAAGNu5vzAAAAAElFTkSuQmCC' alt='Screen Shot 2023-06-22 at 14.29.49' width='832' height='546' /></picture><h2 data-js='toc-headings' data-target-el='como-puedo-integrarme-con-el-proceso-de-firma-electronica-cdfvy' id='como-puedo-integrarme-con-el-proceso-de-firma-electronica'> ¿Cómo puedo integrarme con el proceso de firma electrónica?</h2><a class="ems-btn ems-btn--primary sf-inline-btn " href='https://assets.ctfassets.net/zmrtlfup12q3/3JmDlO2diPgGCHPxq944SM/a148451c1b7dedff537a3d625c5dce75/Working_with_Celonis_e-signature_process__1_.pdf' target='_blank' rel='noreferrer' data-tracking-action='click_link' > Working with Celonis e-signature process </a><h2 data-js='toc-headings' data-target-el='novedades-del-ams-cdfvy' id='novedades-del-ams'> Novedades del AMS</h2><p>Como todas las empresas, Celonis actualiza sus acuerdos de vez en cuando para ajustarse a las normas del sector y seguir siendo competitiva en el mercado, para responder a los desarrollos legales que afectan a nuestro negocio y para abordar los modelos de precios emergentes, los cambios en los productos y las iniciativas de comercialización. En nuestra última actualización, eliminamos el texto duplicado o innecesario y aclaramos algunas de las obligaciones y restricciones:</p><ul><li><!— htmlmin:ignore —><p>Como parte de nuestro compromiso continuo con la transparencia y la protección de datos, hemos añadido una referencia a nuestro anexo sobre seguridad de la información.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Para contemplar las circunstancias en las que ponemos a tu disposición API, hemos incorporado nuestra política de uso razonable de API.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Hemos revisado las cláusulas negociadas con frecuencia para ofrecer unas condiciones más equilibradas y acordes con el sector, lo que nos ha permitido obtener una calificación favorable para el cliente del 70 % en TermScout.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>A fin de respaldar la evolución de las necesidades empresariales, incluimos cambios relacionados con el modelo de precios.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Para destacar nuestra sólida cultura ética, añadimos la obligación mutua de cumplir un código de conducta empresarial.</p><!— htmlmin:ignore —></li><li><!— htmlmin:ignore —><p>Hemos incluido la participación en el programa beta.</p><!— htmlmin:ignore —></li></ul><p>La lista anterior no es exhaustiva y hemos introducido otros cambios desde la última versión. Revisa el AMS en su totalidad y ponte en contacto con el responsable de tu cuenta si tienes alguna pregunta.</p><h2 data-js='toc-headings' data-target-el='novedades-del-acuerdo-de-tratamiento-de-datos-cdfvy' id='novedades-del-acuerdo-de-tratamiento-de-datos'> Novedades del Acuerdo de Tratamiento de Datos</h2><p> <b>"La confianza tarda años en construirse, segundos en romperse y una eternidad en recuperarse".</b></p><p>Creemos firmemente en la importancia de tratar los datos personales de forma cuidadosa y de acuerdo con la normativa aplicable sobre privacidad y protección de datos. Para Celonis, consolidarnos como empresa alemana supuso la integración de los principios consagrados del RGPD en nuestro ADN. Pero a medida que nuestra empresa crece y evoluciona, también lo hace nuestro enfoque del tratamiento de los datos personales. Sabemos que, si nuestras operaciones se expanden a nuevas zonas geográficas, también lo hacen nuestras obligaciones de privacidad.</p><p>La versión actualizada de nuestro Acuerdo de Tratamiento de Datos tiene en cuenta las variaciones entre las normativas de privacidad de todo el mundo y respalda los objetivos de gobernanza globales. Gracias a la actualización de las definiciones con arreglo a los requisitos de privacidad emergentes en Estados Unidos, Japón, Brasil y APAC, nuestro Acuerdo de Tratamiento de Datos satisface ahora mejor las necesidades de nuestra creciente base de clientes globales. </p></div></div></div></div></div><div class="sf-site-footer" data-tracking-delegation="footer"><div class="footer" data-lazyload="childImages"><div class="ems-footer ems-footer--reversed" data-entry-sys-id="4B05yzbRwpnObCIfQiOCCX"><div class="ems-footer__content"><div class="ems-footer__aside"><div class="sf-subscribe"><div class="sf-subscribe__header"><h2 class="sf-subscribe__title" data-subscribe-title>Newsletter</h2><h2 class="sf-subscribe__subtitle" data-subscribe-subtitle>Noticias mensuales y actualizaciones</h2></div><div class="sf-subscribe__body"><div class="sf-subscribe__form-wrapper"><div data-js="success-message" class="sf-message sf-subscribe--message js-ems-message--hidden"><div 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