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Some pages and languages may not be available. </div></div> </div> </div> </div> </div> <div id="tikifeedback"> </div> <div class="wikitopline clearfix" style="clear: both;"> <div class="content"> <div class="wikiinfo pull-left"> </div> </div> </div> <div class="wikiactions_wrapper"> <div class="wikiactions icons btn-group pull-right"> <div class="btn-group">  <div class="btn-group"> <a class="btn btn-link dropdown-toggle" data-toggle="dropdown" data-hover="dropdown"> <span class="icon icon-translate fa fa-language fa-fw " ></span> </a> <ul class="dropdown-menu dropdown-menu-right" role="menu"> <li> <a href="tiki-index.php?page=Troubleshooting%20Tiki&no_bl=y" class="tips selected" title="Current language: Troubleshooting Tiki"> <em>English (en)</em> </a> </li> <li><div style="padding:3px 5px 3px 20px">Machine Translation<div id="google_translate_element"></div></div></li> </ul> </div>  <div class="btn-group backlinks"> <a role="button" data-toggle="dropdown" data-hover="dropdown" class="btn btn-link dropdown-toggle"> <span class="icon icon-backlink fa fa-reply fa-fw " ></span> </a> <ul class="dropdown-menu dropdown-menu-right" role="menu"> <li class="dropdown-title"> Related Topics </li> <li class="divider"></li> <li role="presentation"> <a role="menuitem" tabindex="-1" href="Frequently-Asked-Questions---FAQs" title="Frequently Asked Questions - FAQs"> Frequently Asked Questions - FAQs </a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" href="How-do-I..." title="How do I..."> How do I... </a> </li> </ul> </div> <div class="btn-group structures"> <a class="btn btn-link dropdown-toggle" data-toggle="dropdown" data-hover="dropdown"> <span class="icon icon-structure fa fa-sitemap fa-fw " ></span> </a> <ul class="dropdown-menu dropdown-menu-right" role="menu"> <li class="dropdown-title"> Structures </li> <li class="divider"></li> <li role="presentation"> <a href="tiki-index.php?page=Troubleshooting%20Tiki&structure=Tiki%20for%20Smarties" title="Current structure: Tiki for Smarties" class="selected tips" > Tiki for Smarties </a> </li> </ul> </div> <div class="btn-group page_actions"> <a class="btn btn-link" data-toggle="dropdown" data-hover="dropdown" href="#"> <span class="icon icon-menu-extra fa fa-chevron-down fa-fw " ></span> </a> <ul class="dropdown-menu dropdown-menu-right"> <li class="dropdown-title"> Page actions </li> <li class="divider"></li> <li> <a href="https://www.html2pdfrocket.com/html/topdf?url=https://twbasics.tikiforsmarties.com/tiki-print.php?page=Troubleshooting%20Tiki&apikey=4fd6cf5a-da09-4af5-8f9c-436a7616cf81" rel="nofollow"> <span class="icon icon-pdf fa fa-file-pdf-o fa-fw " ></span> PDF </a> </li> <li> <a href="tiki-print.php?page=Troubleshooting+Tiki"> <span class="icon icon-print fa fa-print fa-fw " ></span> Print </a> </li> <li> <a href="tiki-print_pages.php?printpages=%5B%22Troubleshooting Tiki%22%5D#contenttabs_print_pages-2"> <span class="icon icon-print fa fa-print fa-fw " ></span> MultiPrint </a> </li> </ul> </div> </div> </div> </div> <article id="top" class="wikitext clearfix nopagetitle"> <div class="tocnav"> <div class="clearfix"> <div class="pull-left breadcrumb"> <a class="tips" title="Structure:Tiki for Smarties" href="/Tiki+for+Smarties?structure=Tiki+for+Smarties&page_ref_id=1" ><span class="icon icon-home fa fa-home fa-fw " ></span></a> <a href="Reviewing-Survey-Results" class="tips" title="Previous page:Reviewing Survey Results"> <span class="icon icon-caret-left fa fa-caret-left fa-fw " ></span> </a> <a href="Tiki-for-Smarties" class="tips" title="Parent page:Tiki for Smarties"> <span class="icon icon-up fa fa-sort-asc fa-fw " ></span> </a> <a href="How-do-I..." class="tips" title="Next page:How do I..."> <span class="icon icon-caret-right fa fa-caret-right fa-fw " ></span> </a> <a href="Tiki-for-Smarties"> Tiki for Smarties </a>  >  <a href="Troubleshooting-Tiki"> Troubleshooting Tiki </a> </div> </div> </div> <div id="page-data" class="clearfix"> <h1 class="showhide_heading" id="Troubleshooting">Troubleshooting</h1> <p>This section includes basic troubleshooting information. Here you will find solutions to some common problems. Whatever your issue, be sure to <strong><a class="wiki" href="Fixing+Display+Problems#I_made_a_change_such_as_editing_a_module_or_a_template_but_Tiki_is_not_showing_the_change." rel="">clear the Tiki cache first</a></strong>. Clearing the cache will resolve <em>many</em> issues. </p> <div id="rbox_1" class="alert alert-info "><h4><span class="icon icon-warning fa fa-exclamation-triangle fa-fw " ></span> <span class="rboxtitle">Note</span></h4><div class="rboxcontent" style="display: inline">Complete troubleshooting information can be found in <a class="wiki external" target="_blank" href="http://doc.tiki.org/Troubleshooting" rel="external nofollow">the Tiki documentation</a><span class="icon icon-link-external fa fa-external-link fa-fw " ></span>. </div></div> <p> </p> <h4 class="showhide_heading" id="in_this_section">in this section</h4> <ul class="toc"> <li class="toclevel"><div><a href="How-do-I..."class="link" title="">How do I...</a></div> </li> <li class="toclevel"><div><a href="Top-Tips"class="link" title="">Top Tips</a></div> </li> <li class="toclevel"><div><a href="Fixing-Installation-Problems"class="link" title="">Fixing Installation Problems</a></div> </li> <li class="toclevel"><div><a href="Fixing-Login-Problems"class="link" title="">Fixing Login Problems</a></div> </li> <li class="toclevel"><div><a href="Fixing-Display-Problems"class="link" title="">Fixing Display Problems</a></div> </li> <li class="toclevel"><div><a href="Fixing-Plugin-Problems"class="link" title="">Fixing Plugin Problems</a></div> </li> </ul> <p> </p> <h2 class="showhide_heading" id="Other_Places_to_Go">Other Places to Go</h2> <p>In addition to the troubleshooting information in this guide, you can try: </p> <ul><li><strong><a href="Frequently-Asked-Questions---FAQs" title="Frequently Asked Questions - FAQs" class="wiki wiki_page">Frequently Asked Questions - FAQs</a></strong> — Frequently asked questions about <a href="Tiki-for-Smarties" title="Tiki for Smarties" class="wiki wiki_page">Tiki for Smarties</a> and common Tiki questions. </li></ul><p> </p> <ul><li><strong>Tiki Documentation</strong> — This should be the <em>first</em> place you look. There is an unbelievable amount of information available. Try searching for a specific feature or error message. <br /> <a target="_blank" class="wiki external" href="http://doc.tiki.org">http://doc.tiki.org<span class="icon icon-link-external fa fa-external-link fa-fw " ></span></a> </li></ul><p> </p> <ul><li><strong>Tiki Support Forums</strong> — You can post your question in any of the support forums (there are several). Be sure to include as much information as possible, including your Tiki version and URL (if possible). <br /> <a target="_blank" class="wiki external" href="http://www.tiki.org/forums">http://www.tiki.org/forums<span class="icon icon-link-external fa fa-external-link fa-fw " ></span></a> </li></ul><p> </p> <ul><li><strong>IRC Channel</strong> — Tiki developers and users hang out on the IRC (Internet Relay Chat) channel: <strong>#tikiwiki</strong>. You can talk, in real-time, with folks who may be able to help. <br /> <a target="_blank" class="wiki external" href="http://tiki.org/ConnectingToIrc">http://tiki.org/ConnectingToIrc<span class="icon icon-link-external fa fa-external-link fa-fw " ></span></a> </li></ul><p> <br /></p> </div> <div class="tocnav"> <div class="clearfix"> <div class="pull-left breadcrumb"> <a class="tips" title="Structure:Tiki for Smarties" href="/Tiki+for+Smarties?structure=Tiki+for+Smarties&page_ref_id=1" ><span class="icon icon-home fa fa-home fa-fw " ></span></a> <a href="Reviewing-Survey-Results" class="tips" title="Previous page:Reviewing Survey Results"> <span class="icon icon-caret-left fa fa-caret-left fa-fw " ></span> </a> <a href="Tiki-for-Smarties" class="tips" title="Parent page:Tiki for Smarties"> <span class="icon icon-up fa fa-sort-asc fa-fw " ></span> </a> <a href="How-do-I..." class="tips" title="Next page:How do I..."> <span class="icon icon-caret-right fa fa-caret-right fa-fw " ></span> </a> <a href="Tiki-for-Smarties"> Tiki for Smarties </a>  >  <a href="Troubleshooting-Tiki"> Troubleshooting Tiki </a> </div> </div> </div> </article> <footer class="help-block"> <em> Created by Rick Sapir (ricks99). 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