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10.775 13 10.5 13Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/session-replay" aria-label="Session Replay " class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Session Replay </div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M6.96362 6V10L9.96362 8L6.96362 6Z" fill="#F9FAFA"/> <path d="M7.99867 2.015C6.23117 2.015 4.57867 2.7875 3.44867 4.1125V3.04H2.44867V5.495C2.44867 5.77 2.67367 5.995 2.94867 5.995H5.27867V4.995H4.02367C4.96367 3.75 6.42617 3.015 8.00117 3.015C10.7512 3.015 12.9862 5.2525 12.9862 8C12.9862 10.7475 10.7487 12.985 8.00117 12.985C5.64367 12.985 3.58867 11.31 3.11617 9.005C3.04867 8.6775 3.01367 8.3375 3.01367 8H2.01367C2.01367 8.405 2.05367 8.8125 2.13617 9.205C2.70367 11.975 5.16867 13.985 8.00117 13.985C11.3012 13.985 13.9862 11.3 13.9862 8C13.9862 4.7 11.3012 2.015 8.00117 2.015H7.99867Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/synthetics" aria-label="Synthetics" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Synthetics</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M13.3545 7.65839L11.6045 5.90839L10.897 6.61588L11.7945 7.51338H5.99945C7.06445 6.77838 8.05445 5.62338 9.02195 4.01088L9.36945 5.29338L10.3345 5.03339L9.68445 2.63338C9.61195 2.36588 9.33945 2.21088 9.07195 2.28088L6.67195 2.93088L6.93195 3.89588L8.11945 3.57338C6.48445 6.27088 4.82695 7.49838 2.83945 7.51338H2.50195V8.51338H2.50445H2.80195C4.79695 8.51338 6.45695 9.73089 8.09445 12.4184L6.92945 12.1034L6.66945 13.0684L9.06945 13.7184C9.11195 13.7309 9.15695 13.7359 9.19945 13.7359C9.41945 13.7359 9.62195 13.5884 9.68195 13.3659L10.332 10.9659L9.36695 10.7059L9.01445 12.0109C8.04695 10.4009 7.05695 9.24588 5.98945 8.51338H11.792L10.8945 9.41088L11.602 10.1184L13.352 8.36838C13.547 8.17338 13.547 7.85588 13.352 7.66088L13.3545 7.65839Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent 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14 12.5037V3.49625C14 3.22125 13.775 2.99625 13.5 2.99625ZM13 3.99625V5.99625H3V3.99625H13ZM3 12.0037V6.99624H13V12.0037H3Z" fill="#F9FAFA"/> <path d="M4.5 5.49625C4.77614 5.49625 5 5.27239 5 4.99625C5 4.7201 4.77614 4.49625 4.5 4.49625C4.22386 4.49625 4 4.7201 4 4.99625C4 5.27239 4.22386 5.49625 4.5 5.49625Z" fill="#F9FAFA"/> <path d="M6.5 5.49625C6.77614 5.49625 7 5.27239 7 4.99625C7 4.7201 6.77614 4.49625 6.5 4.49625C6.22386 4.49625 6 4.7201 6 4.99625C6 5.27239 6.22386 5.49625 6.5 5.49625Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> </ul> </div> <div class="n01-link-list" data-accordion-id="n01-list-accordion-Artificial Intelligence"> <div class="text-sm text-gray-2 dark:text-gray-2 ml-4 min-h-[16px] pb-2"> Artificial Intelligence </div> <ul > <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a 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d="M14.99,10.44c0-.79-.64-1.44-1.44-1.44h-3.09v-1h-1v1h-3.04c-.79,0-1.43.65-1.43,1.44v3.57h-.99v1h.99v2.55c0,.79.64,1.44,1.43,1.44h3.04v1h1v-1h3.09c.79,0,1.44-.65,1.44-1.44v-2.55h1.01v-1h-1.01v-3.57ZM13.99,17.56c0,.24-.2.44-.44.44h-7.13c-.24,0-.44-.2-.44-.44v-7.12c0-.24.2-.44.44-.44h7.13c.24,0,.44.2.44.44v7.12Z"/> <path class="cls-1" d="M9.93,15.34c-1.14,0-1.66-.51-1.68-.52l-.73.69s.81.84,2.4.84,2.37-.8,2.4-.84l-.72-.69s-.54.53-1.68.53Z"/> <path class="cls-1" d="M8.33,13.56c.4,0,.72-.32.72-.72s-.32-.72-.72-.72-.72.32-.72.72.32.72.72.72Z"/> <path class="cls-1" d="M11.52,13.56c.4,0,.72-.32.72-.72s-.32-.72-.72-.72-.72.32-.72.72.32.72.72.72Z"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/ai-monitoring" aria-label="AI Monitoring" class="flex flex-row grow 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<div class="n01-link-list" data-accordion-id="n01-list-accordion-Infrastructure"> <div class="text-sm text-gray-2 dark:text-gray-2 ml-4 min-h-[16px] pb-2"> Infrastructure </div> <ul > <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/infrastructure" aria-label="Infrastructure Monitoring" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Infrastructure Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M8 9.42533C7.9125 9.42533 7.8275 9.40283 7.75 9.35783L2.25 6.18283C2.095 6.09533 2 5.93033 2 5.75033C2 5.57033 2.095 5.40533 2.25 5.31783L7.75 2.14283C7.905 2.05283 8.095 2.05283 8.25 2.14283L13.75 5.31783C13.905 5.40783 14 5.57283 14 5.75033C14 5.92783 13.905 6.09533 13.75 6.18283L8.25 9.35783C8.1725 9.40283 8.0875 9.42533 8 9.42533ZM3.5 5.75033L8 8.34783L12.5 5.75033L8 3.15283L3.5 5.75033Z" fill="#F9FAFA"/> <path d="M7.99988 11.6751C7.91238 11.6751 7.82738 11.6526 7.74988 11.6076L2.24988 8.43259C2.00988 8.29509 1.92988 7.98759 2.06738 7.75009C2.20488 7.51009 2.50988 7.42759 2.74988 7.56759L7.99988 10.5976L13.2499 7.56759C13.4899 7.43009 13.7949 7.51259 13.9324 7.75009C14.0699 7.99009 13.9874 8.29509 13.7499 8.43259L8.24988 11.6076C8.17238 11.6526 8.08738 11.6751 7.99988 11.6751Z" fill="#F9FAFA"/> <path d="M7.99988 13.9251C7.91238 13.9251 7.82738 13.9026 7.74988 13.8576L2.24988 10.6826C2.00988 10.5451 1.92988 10.2376 2.06738 10.0001C2.20488 9.76009 2.50988 9.67759 2.74988 9.81759L7.99988 12.8476L13.2499 9.81759C13.4899 9.68009 13.7949 9.76259 13.9324 10.0001C14.0699 10.2401 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8.5001 3.765V2.18H7.5001V3.77C6.5351 3.8825 5.6001 4.3025 4.8601 5.0375L3.6351 4.0625L3.0126 4.845L4.2351 5.8175C3.7826 6.53 3.5376 7.3575 3.5376 8.2275C3.5376 8.3825 3.5451 8.5375 3.5601 8.6875L2.0376 9.04L2.2626 10.015L3.7726 9.665C3.9901 10.315 4.3501 10.91 4.8451 11.405C5.0801 11.64 5.3351 11.84 5.6051 12.0125L4.9476 13.3875L5.8501 13.82L6.5076 12.45C6.9951 12.6225 7.5026 12.7125 8.0151 12.7125C8.5276 12.7125 9.0176 12.625 9.4976 12.46L10.1501 13.82L11.0526 13.3875L10.4026 12.0325C10.6851 11.8575 10.9551 11.6525 11.2026 11.41H11.2051C11.7076 10.905 12.0601 10.31 12.2751 9.6775L13.7376 10.015L13.9626 9.04L12.4901 8.7V8.705ZM8.4976 4.775C9.1801 4.8675 9.8376 5.1625 10.3801 5.6575L8.4976 7.1475V4.775ZM7.9976 7.4575C8.3976 7.4575 8.7226 7.7825 8.7226 8.1825C8.7226 8.5825 8.3976 8.9075 7.9976 8.9075C7.5976 8.9075 7.2726 8.5825 7.2726 8.1825C7.2726 7.7825 7.5976 7.4575 7.9976 7.4575ZM7.4976 4.7825V7.145L5.6501 5.6725C6.1801 5.18 6.8276 4.885 7.4976 4.7825ZM4.5351 8.2325C4.5351 7.5925 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class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Network Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M12.0012 3H9.00122V6H7.00372V3H3.00372V7H6.00622V9H3.00122V13H7.00122V10H8.99872V13H11.9987H12.9987V9H9.99872V7H12.9987V3H11.9987H12.0012ZM4.00122 6V4H6.00372V6H4.00122ZM6.00372 12H4.00122V9.9975H6.00372V12ZM12.0012 10V12H10.0012V10H12.0012ZM9.00122 9H7.00372V7H9.00122V9ZM12.0012 6H10.0012V4H12.0012V6Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/solutions/prometheus-monitoring" aria-label="Prometheus Monitoring" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Prometheus Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M11.1363 9.00845H3.96631V10.0085H4.54631L6.30631 13.7185C6.38881 13.8935 6.56381 14.0034 6.75881 14.0034H9.24131C9.43381 14.0034 9.61131 13.891 9.69381 13.7185L11.4538 10.0085H12.0338V9.00845H11.1388H11.1363ZM8.92381 13.0034H7.07381L5.65381 10.0085H10.3463L8.92631 13.0034H8.92381Z" fill="#F9FAFA"/> <path d="M5.17875 8.00876C5.17875 8.00876 5.17375 7.99126 5.17125 7.98376C5.04375 7.67126 4.98375 7.34876 4.99125 7.01376C4.99125 5.70876 6.95125 3.93126 7.99875 3.12126C9.04875 3.92876 11.0062 5.70876 11.0062 7.02376C11.0137 7.34876 10.9512 7.67126 10.8262 7.98126C10.8237 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itemtype="https://schema.org/SiteNavigationElement"> <a href="/partners/aws-monitoring" aria-label="AWS Cloud Monitoring" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">AWS Cloud Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="17" height="17" viewBox="0 0 17 17" fill="none"> <g clip-path="url(#clip0_9754_1997)"> <path d="M13.5975 9.35481C13.5325 9.35481 13.465 9.34231 13.4 9.31481C13.1475 9.20481 13.03 8.91232 13.1375 8.65732C13.3525 8.15732 13.4625 7.60232 13.4625 7.02982C12.895 7.08732 12.3525 7.25232 11.8775 7.51732C11.635 7.65232 11.3325 7.56482 11.1975 7.32232C11.0625 7.07982 11.15 6.77732 11.3925 6.64232C12.1475 6.22232 13.0275 6.01482 13.9375 6.00732C14.1925 6.00732 14.405 6.20232 14.4325 6.45482C14.5275 7.35982 14.3975 8.25732 14.0575 9.05232C13.975 9.24231 13.7925 9.35481 13.5975 9.35481Z" fill="#F9FAFA"/> <path d="M8.04005 10.9923C5.98255 10.9923 3.73504 9.68483 2.56254 7.75734C2.42004 7.52234 2.49504 7.21484 2.73004 7.06984C2.96504 6.92734 3.27254 6.99984 3.41754 7.23734C4.62504 9.22483 6.82255 10.1223 8.37505 9.97733C9.63755 9.86233 10.6125 9.38733 11.64 8.39234C11.8375 8.19984 12.155 8.20484 12.3475 8.40234C12.54 8.59984 12.535 8.91733 12.3375 9.10983C11.15 10.2623 9.95505 10.8373 8.46755 10.9748C8.32755 10.9873 8.18505 10.9948 8.04255 10.9948L8.04005 10.9923Z" fill="#F9FAFA"/> </g> <defs> <clipPath id="clip0_9754_1997"> <rect width="11.975" height="4.98499" fill="white" transform="translate(2.48999 6.00732)"/> </clipPath> </defs> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/solutions/partners/azure" aria-label="Azure Cloud Monitoring" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Azure Cloud Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M12.755 12.7118C12.7 12.7118 12.645 12.7018 12.59 12.6843L6.58 10.5793C6.32 10.4868 6.1825 10.2018 6.2725 9.9418C6.365 9.6818 6.65 9.5443 6.91 9.6343L11.7075 11.3168L8.215 4.7743L3.6675 11.9018C3.52 12.1343 3.21 12.2018 2.9775 12.0543C2.745 11.9068 2.675 11.5968 2.825 11.3643L7.83 3.5168C7.925 3.3668 8.0875 3.2743 8.27 3.2868C8.4475 3.2943 8.6075 3.3943 8.6925 3.5518L13.195 11.9793C13.2925 12.1618 13.2675 12.3843 13.1325 12.5393C13.035 12.6518 12.895 12.7143 12.7525 12.7143L12.755 12.7118Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/partners/gcp" aria-label="Google Cloud Monitoring" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Google Cloud Monitoring</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M12.6725 7.02625L12.4375 6.95375V6.57625C12.4375 4.46625 10.8 2.75125 8.79005 2.75125C7.40255 2.75125 6.08005 3.64625 5.42255 5.03375L5.32255 5.27875C5.17005 5.26125 5.00005 5.24625 4.85005 5.24625C3.24505 5.24625 1.98755 6.56125 1.98755 8.24125C1.98755 9.92125 3.24505 11.2363 4.85005 11.2363H5.97505V10.2363H4.85005C3.78755 10.2363 2.98755 9.37875 2.98755 8.24125C2.98755 7.10375 3.78755 6.24625 4.85005 6.24625C5.07255 6.24625 5.43255 6.30125 5.55255 6.32125L5.95005 6.39125L6.33255 5.44875C6.82755 4.41625 7.79005 3.75125 8.79005 3.75125C10.25 3.75125 11.4375 5.01875 11.4375 6.57625V7.69625L12.3225 7.96375C12.76 8.14375 13.0125 8.54625 13.0125 9.07125C13.0125 9.71375 12.53 10.2338 11.9375 10.2338H10.975V11.2338H11.9375C13.0825 11.2338 14.0125 10.2638 14.0125 9.07125C14.0125 8.13625 13.5 7.35375 12.6725 7.02625Z" fill="#F9FAFA"/> <path d="M8.12256 7.41645L6.37256 9.16645L7.08006 9.87395L7.97756 8.97645V13.249H8.97756V8.97645L9.87506 9.87395L10.5826 9.16645L8.83256 7.41645C8.63756 7.22145 8.32006 7.22145 8.12506 7.41645H8.12256Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> </ul> </div> <div class="n01-link-list" data-accordion-id="n01-list-accordion-Logs"> <div class="text-sm text-gray-2 dark:text-gray-2 ml-4 min-h-[16px] pb-2"> Logs </div> <ul > <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/log-management" aria-label="Log Management" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Log Management</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M13.5 2.5H2.5C2.225 2.5 2 2.725 2 3V11C2 11.275 2.225 11.5 2.5 11.5H7.5V12.5H5V13.5H11V12.5H8.5V11.5H13.5C13.775 11.5 14 11.275 14 11V3C14 2.725 13.775 2.5 13.5 2.5ZM13 10.5H3V3.5H13V10.5Z" fill="#F9FAFA"/> <path d="M11 4.5H4V5.5H11V4.5Z" fill="#F9FAFA"/> <path d="M12 6.5H4V7.5H12V6.5Z" fill="#F9FAFA"/> <path d="M9 8.5H4V9.5H9V8.5Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> </ul> </div> </div> <div class="larger:col-span-3 larger:pt-12 larger:pr-8 column--index-4 grid gap-8"> <div class="n01-link-list" data-accordion-id="n01-list-accordion-Platform Capabilities"> <div class="text-sm text-gray-2 dark:text-gray-2 ml-4 min-h-[16px] pb-2"> Platform Capabilities </div> <ul > <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/solutions/opentelemetry" aria-label="OpenTelemetry " class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">OpenTelemetry </div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M3.73672 8.30933C4.13672 8.30933 4.46172 7.98432 4.46172 7.58432C4.46172 7.18432 4.13672 6.85931 3.73672 6.85931C3.33672 6.85931 3.01172 7.18432 3.01172 7.58432C3.01172 7.98432 3.33672 8.30933 3.73672 8.30933Z" fill="#F9FAFA"/> <path d="M13.2667 4.93182L10.5167 2.18182C10.4192 2.08432 10.2817 2.0268 10.1492 2.0368C10.0117 2.0418 9.88174 2.10181 9.78924 2.20431L7.88924 4.32931C7.72424 4.51431 7.72174 4.7843 7.87424 4.9743L2.71924 10.5993C2.53924 10.7968 2.54424 11.1018 2.73424 11.2918L4.15924 12.7168C4.25674 12.8143 4.38424 12.8643 4.51174 12.8643C4.63174 12.8643 4.75424 12.8218 4.84924 12.7318L7.26174 10.5218V13.9643H8.26174V9.6068L10.4767 7.57931C10.5667 7.65181 10.6767 7.69183 10.7867 7.69183C10.9067 7.69183 11.0242 7.64932 11.1192 7.56432L13.2442 5.6643C13.3467 5.5718 13.4067 5.44181 13.4117 5.30431C13.4167 5.16681 13.3617 5.03432 13.2667 4.93682V4.93182ZM4.52924 11.6693L3.78174 10.9218L8.57924 5.68432L9.76674 6.87182L4.52924 11.6718V11.6693ZM10.8092 6.49932L8.95174 4.64181L10.1842 3.26431L12.1867 5.26681L10.8092 6.49932Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/new-relic-ai" aria-label="New Relic AI" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">New Relic AI</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" id="icon" viewBox="0 0 24 24" width="16" height="16"> <defs> <style>.cls-1{fill:#fff;stroke-width:0px;}</style> </defs> <path class="cls-1" d="M12,20h-1c0-3.86-3.14-7-7-7v-1c3.86,0,7-3.14,7-7h1c0,3.86,3.14,7,7,7v1c-3.86,0-7,3.14-7,7ZM6.79,12.5c2.17.81,3.9,2.54,4.71,4.71.81-2.17,2.54-3.9,4.71-4.71-2.17-.81-3.9-2.54-4.71-4.71-.81,2.17-2.54,3.9-4.71,4.71Z"/> <path class="cls-1" d="M18,4c0,1.79.21,2,2,2v1c-1.79,0-2,.21-2,2h-1c0-1.79-.21-2-2-2v-1c1.79,0,2-.21,2-2h1Z"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/errors-inbox" aria-label="Errors Inbox" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Errors Inbox</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg 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class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/alerts" aria-label="Alerts" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Alerts</div> <div class="invisible group-hover:visible bg-nr-glass rounded-sm flex items-center"> <div class="p-[5px]"> <span> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="none"> <path d="M8.00012 1.98875L2.49512 4.98125V11.0188L8.00012 14.0113L13.5051 11.0188V4.98125L8.00012 1.98875ZM12.5051 10.4238L8.00012 12.8713L3.49512 10.4238V5.57626L8.00012 3.12876L12.5051 5.57626V10.4238Z" fill="#F9FAFA"/> <path d="M8.49512 5.50359H7.49512V8.94109H8.49512V5.50359Z" fill="#F9FAFA"/> <path d="M8.49512 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<path d="M7.62497 9.4675V8.44749C7.09997 8.31249 6.68747 7.9 6.55247 7.375H5.53247C5.69497 8.4525 6.54747 9.305 7.62497 9.4675Z" fill="#F9FAFA"/> <path d="M10.495 7C10.495 5.75 9.575 4.715 8.375 4.5325V5.55251C9.02 5.72001 9.495 6.305 9.495 7C9.495 7.695 9.02 8.27999 8.375 8.44749V9.4675C9.575 9.2875 10.495 8.25 10.495 7Z" fill="#F9FAFA"/> <path d="M7.62497 5.55251V4.5325C6.54747 4.695 5.69497 5.5475 5.53247 6.625H6.55247C6.68747 6.1 7.09997 5.68751 7.62497 5.55251Z" fill="#F9FAFA"/> </svg> </span> </div> </div> </a> </li> <li class="n01-link rounded border-solid border-transparent hover:border-nr-green focus:border-nr-green border p-[3px] pl-4 transition-all duration-200 group" itemscope itemtype="https://schema.org/SiteNavigationElement"> <a href="/platform/change-tracking" aria-label="Change Tracking" class="flex flex-row grow justify-between items-stretch gap-2" itemprop="url"> <div class="inline-block flex items-center text-sm group-hover:text-nr-white" itemprop="name">Change 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<div> <div class="nr-fluid-container"> <div class="grid medium:grid-cols-12 gap-x-8 items-center"> <div class="medium:col-span-10 pt-8 medium:pt-12"> <div class="banner__eyebrow text-style-eyebrow mb-8 large:mb-4"> New Relic, Inc. </div> <h1 class="banner__headline"> General Data Privacy Notice </h1> <div > </div> </div> </div> </div> </div> </div> </div> <div class="r01-layout section text-left medium:mb-12 mb-8 text-nr-black section--column-align section--column-align-start"> <div class="row row--columns-1 nr-fluid-container grid gap-x-6 gap-y-8 items-center large:grid-cols-12" data-layout="8"> <div class="large:col-span-8 column--index-1 grid gap-8 grid-cols-1"> <div class="p02-text min-w-0"> <div class="p02-text__description content"> <div><p>Last updated October 7, 2024*</p> <p>Welcome to New Relic! New Relic's full-stack data analysis platform enables businesses to have a clearer view of what’s happening in their software.</p> <p>Want to learn how New Relic processes data when you use or interact with our Services?  See our <a href="/termsandconditions/services-notices">Services Data Privacy Notice</a>.</p> <p>For California Residents, please see our <a href=" https://newrelic.com/termsandconditions/californiaprivacynotice"> California Privacy Notice</a>.</p> <p>Interested in applying for a job at New Relic?  See our <a href="/termsandconditions/applicant-privacy-policy">Applicant Privacy Policy</a> to understand how New Relic uses the information you provide when you apply.</p> <p>For California Residents, please see our <a href="/termsandconditions/californiaapplicantprivacy"> California Applicant Privacy Notice</a>.</p> <p>This New Relic General Data Privacy Notice (“General Privacy Notice”) explains who we are, how we collect, share and use personal data about you, and how you can exercise your privacy rights. We are committed to protecting your information and being transparent about the information we collect about you and how we use it. </p> <p>We recommend that you read this General Privacy Notice in full to ensure you are informed. If you have any questions about this General Privacy Notice please see <a href="#how_to_contact_us">Section 17 (How to Contact Us)</a>. If there’s a particular section you’re interested in reviewing, click on a link below to jump to that spot.</p> <style> table, th, td { border: 1px solid black; } </style> <table style="width:100%"> <tbody> <tr> <td style="text-align: left; vertical-align: middle;"><b>1. <a href="#definitions">Definitions</a></b><br> <b>2. <a href="#who_we_are">Who We Are</a></b><br> <b>3. <a href="#the_information_we_collect_about_you">The Information We Collect About You</a></b><br> <b>4. <a href="#how_we_use_your_personal_data">How We Use Your Personal Data</a></b><br> <b>5. <a href="#how_we_share_your_personal_data">How We Share Your Personal Data</a></b><br> <b>6. <a href="#legal_basis_for_processing_your_personal_data">Legal Basis for Processing Your Personal Data</a></b><br> <b>7. <a href="#how_long_we_hold_your_personal_data">How Long We Hold Your Personal Data</a></b><br> <b>8. <a href="#international_data_transfers">International Data Transfers</a></b><br> <b>9. <a href="#your_choices_and_data_protection_rights">Your Choices and Data Protection Rights</a></b><br> <b>10. <a href="#do_not_track">Do Not Track and Global Privacy Control</a></b><br> <b>11. <a href="#advertising">Advertising</a></b><br> <b>12. <a href="#third_party_websites_and_social_media_widgets">Third Party Websites and Social Media Widgets</a></b><br> <b>13. <a href="#ai_chatbot">AI Chatbot</a></b><br> <b>14. <a href="#security_of_your_personal_data">Security of Your Personal Data</a></b><br> <b>15. <a href="#children">Children</a></b><br> <b>16. <a href="#changes_to_this_privacy_notice">Changes to this General Privacy Notice</a></b><br> <b>17. <a href="#how_to_contact_us">How to Contact Us</a></b></td> </tr> </tbody> </table> <br> <p><a id="definitions" name="definitions">1. Definitions</a><br> </p><p>“Personal Data” means any information relating to an identified or identifiable individual, including, for example, your name, phone number, post code or zip code, Device ID, IP address and email address. Further information about the Personal Data that we collect, where we collect it from, and how we use it is set out below.<br><br> “Sites” means the websites that display or link to this General Privacy Notice, such as <a href="http://www.newrelic.com/">www.newrelic.com</a>,  <a href="http://status.newrelic.com/">status.newrelic.com</a>,  <a href="http://learn.newrelic.com/">learn.newrelic.com</a>,  <a href="http://discuss.newrelic.com/">discuss.newrelic.com<a>,  <a href="http://www.newrelic.jp/">www.newrelic.jp</a>,  <a href="http://www.newrelic.de/">www.newrelic.de</a>, <a href="”" https: www.codestream.com>codestream.com</a>, <a href="”" https: pixielabs.ai>pixielabs.ai</a>, <a href="https://relibirds.newrelic-es.com">relibirds.newrelic-es.com</a> and any related New Relic website operated by New Relic.<br><br> Undefined terms used in this General Privacy Notice have the same definition as in our <a href="/termsandconditions/paid/">Terms of Service</a>.</a></a></p> <p></p> <a id="who_we_are" name="who_we_are">2. Who We Are</a><br> <p>New Relic, Inc. makes monitoring services and tools available via several platforms, including pixielabs.ai, newrelic.com, and codestream.com. When you create an account with us via one of our platforms, your information is controlled by New Relic, Inc.</p> <br>New Relic, Inc. is a Delaware corporation headquartered at 188 Spear Street, Suite 1200, San Francisco, CA 94105. New Relic, Inc. has offices, subsidiaries and affiliated companies all around the world (collectively “New Relic”, “we”, “us”, “our”, and “ours”). <br>For more information about New Relic, please see the <a href="”https://newrelic.com/about/”">“About Us”</a> section of our Sites. <p></p> <a id="”the_information_we_collect_about_you”" name="”the_information_we_collect_about_you”">3. The Information We Collect About You</a><br> <p>New Relic collects Personal Data about you both offline and online. Offline information about you originates from our interactions with you, for example, during in-person meetings or at New Relic events, conferences, or workshops. Online information originates from your activities on our Sites and third party sources. The Personal Data we may collect includes information such as your name, mailing or billing address, credit card information, username, GitHub ID, email address, company name, IP or MAC address. We collect this information so we know who you are for various reasons, including to communicate with you, bill you correctly, and to enable you to log-in to and use New Relic Sites and New Relic Separate Platforms. <br>For more information on the types of Personal Data we collect and how we may receive it, click on “Read more”.</p> <details> <summary> <span class="summary-closed">Read more</span> </summary> <p>We may collect offline or online data, such as contact and financial information, from you directly, automatically, or from third parties, such as data aggregators, that may not have a relationship with you.</p> <p>a. Personal Data Categories</p> <style> table, th, td { border: 1px solid black; } </style> <table cellpadding="2" cellspacing="2"> <tbody> <tr> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Personal Data category</span></td> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Examples of Personal Data included</span></td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Contact information</td> <td style="text-align: left; vertical-align: middle;"> Your name, job title, company name, mailing address, phone number, email address, username, password. Please note that if you are participating in a New Relic online game, e.g., Relibirds, or in any online forum, e.g., New Relic Explorers Hub, you will be prompted to enter a unique username or alias. As this will be publicly visible, New Relic recommends using an alias here instead of your own name/surname.</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Financial & billing information</td> <td style="text-align: left; vertical-align: middle;">Your billing name and address, credit card number, bank account information</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Event visitor information</td> <td style="text-align: left; vertical-align: middle;">Your name, title, company name, mailing address, country, phone number, email address</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Community profile information</td> <td style="text-align: left; vertical-align: middle;">Username, photo and/or biographical information, such as your occupation, social media profiles, profile on Stack Overflow, Github ID, company name, areas of expertise, custom profiles</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Office visitor information</td> <td style="text-align: left; vertical-align: middle;">Your name, email address, phone number, photograph, company name, time and date of arrival</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Pictures, videos, & audio recordings</td> <td style="text-align: left; vertical-align: middle;">Images of you captured during a New Relic event or promotion in photos or videos and/or recordings of you made during a research or a promotional session or event with your consent</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Device & geographic information</td> <td style="text-align: left; vertical-align: middle;">IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), user ID, and other technical information <br>Information about how your device has interacted with our Sites, including the pages accessed and links clicked </td> </tr> </tbody> </table> <br><p>b. Personal Data we collect directly from you includes contact, financial and billing, event visitor, community profile, and office visitor information, as well as pictures, videos and audio recordings, and data we collect automatically, which includes device and geographic information.</p> <style> table, th, td { border: 1px solid black; } </style> <table cellpadding="2" cellspacing="2"> <tbody> <tr> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Personal Data category</span></td> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Examples of how it may be collected by New Relic directly</span></td> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Collected automatically</span></td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Contact information</td> <td style="text-align: left; vertical-align: middle;">If you <ul> <li>express an interest in obtaining additional information about our Services</li> <li>request customer support</li> <li>use our "Contact Us" or similar features</li> <li>register to use our Sites and other New Relic platforms, such as pixielabs.ai, sign up for or attend an event, webinar or contest</li> <li>download certain content, such as whitepapers from our Sites or third-party sites</li> <li>participate in a New Relic research study or promotion</li> <li>initiate a chat via the New Relic AI chatbot feature on our Site</li> </ul> </td> <td style="text-align: left; vertical-align: middle;">No</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Financial & billing information</td> <td style="text-align: left; vertical-align: middle;">If you <ul> <li>make purchases via our Sites</li> <li>register for an event or webinar</li> </ul></td> <td style="text-align: left; vertical-align: middle;">No</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Event visitor information</td> <td style="text-align: left; vertical-align: middle;">If you <ul> <li>attend an event</li> </ul></td> <td style="text-align: left; vertical-align: middle;">No</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Community profile information</td> <td style="text-align: left; vertical-align: middle;">We may collect this data in a variety of contexts.<br><br>If you <ul> <li>attend a New Relic promotion or event, your image may be captured in a photo or video</li> <li>participate in a New Relic research study your research session may be recorded with your consent.</li> </ul></td> <td style="text-align: left; vertical-align: middle;">No</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Web traffic information</td> <td style="text-align: left; vertical-align: middle;">If you <ul> <li>visit our Sites</li> </ul><br>Some of this information may be collected using cookies and similar tracking technology, as explained further in the <a href="/termsandconditions/cookie-policy/">New Relic Cookie Policy</a>. </td> <td style="text-align: left; vertical-align: middle;">Yes</td> </tr> </tbody> </table> <p>If you provide to us or to our service providers any Personal Data relating to other individuals or third parties (such as your beneficiaries, references for job candidates, or referrals for the purposes of collaboration within the New Relic platform), you represent that you have the authority to do so and permit us to use the Personal Data in accordance with this General Privacy Notice. If you would like to exercise your rights relating to your Personal Data, please see <a href="#your_choices_and_data_protection_rights">Section 9 (Your Choices and Data Protection Rights)<a>.</a></a></p> <p>If you are that beneficiary or any other third party whose Personal Data was provided to New Relic on your behalf and with your consent, and you would like to exercise your rights relating to your Personal Data, please see <a href="#your_choices_and_data_protection_rights">Section 9 (Your Choices and Data Protection Rights)</a>.</p> <p>c. <b><span class="emphasized">We may collect the following types of Personal Data about you from third parties</span></b> that supply us with Personal Data in order to help us establish an account, target our marketing, or fulfill orders in partnership with our resellers. <br><br>Our third party company relationships help us to update, expand, and analyze our Personal Data records, identify new customers, optimize our Sites and Services, create more tailored advertising to provide services that may be of interest to you, and manage open source projects. <br><br>Personal Data that we collect from third party sources include: <style> table, th, td { border: 1px solid black; } </style> </p><table cellpadding="2" cellspacing="2"> <tbody> <tr> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Example Categories of Personal Data</span></td> <td style="text-align: left; vertical-align: middle;"><span style="font-weight:bold">Third party source</span></td> </tr> <tr> <td style="text-align: left; vertical-align: middle;"> <ul> <li>Contact information</li> <li>Intent data (or user behavior data)</li> <li>Device and geographic information</li> <li>Community profile information</li> </ul> </td> <td style="text-align: left; vertical-align: middle;"> <ul> <li>Providers of business contact information</li> <li>Resellers, referral and joint marketing partners, distributors, managed service providers, IAAS or PAAS partners, cloud providers, and other technical alliances</li> </ul></td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Details about a potential customers’ software environment</td> <td style="text-align: left; vertical-align: middle;">Resellers, referral and joint marketing partners, distributors, managed service providers, IAAS or PAAS partners, cloud providers, and other technical alliances</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">User account information</td> <td style="text-align: left; vertical-align: middle;">Vendors</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">User account information</td> <td style="text-align: left; vertical-align: middle;">Code repository platforms, such as GitHub</td> </tr> <tr> <td style="text-align: left; vertical-align: middle;">Contact information</td> <td style="text-align: left; vertical-align: middle;">Companies that host an event or sponsor an event</td> </tr> </tbody> </table> <p>We have checked that these third parties have an appropriate legal basis to provide us this Personal Data, such as your consent, a legitimate business interest, or are otherwise legally permitted or required to disclose your Personal Data.</p> </details> <p></p> <a id="how_we_use_your_personal_data" name="how_we_use_your_personal_data">4. How We Use Your Personal Data</a><br> <p>In general, Personal Data we collect from you or about you from third parties is used for business and commercial purposes, for example to provide and maintain our Sites, Services, and New Relic Separate Platforms. Additionally, collecting this information enables us to better understand the visitors who come to our Sites, where they come from, and what content on our Sites is of interest to them.</p> <details> <summary> <span class="summary-closed">Read more</span> </summary> <p>New Relic uses your Personal Data for the following purposes:</p> <br>a. <strong>to create & maintain a trusted environment for our Services and Sites,</strong> including in order to<ul> <li>manage the security of our Sites, physical locations, networks, and systems</li> <li>operate, administer, analyze, develop, improve and optimize the use, function and performance of our Sites, Services, New Relic Separate Platforms and systems</li> <li>comply with applicable laws and regulations and to operate our business</li> <li>to manage code check-ins and pull requests for open source and community development projects</li> </ul> <br>b. <strong>to provide our Services and perform our contract with you as our customer</strong> including to<ul> <li>engage in transactions with customers, suppliers and business partners and to process orders for New Relic Services</li> <li>to provide New Relic Services, New Relic Separate Platforms, survey tools, payment processing services, or the certificate creation tool for New Relic University</li> </ul> <br>c. <strong>to communicate and respond to your requests and inquiries to New Relic, including to</strong><ul> <li>conduct research you agree to participate in or reach out to you to discuss any feedback you may submit, through meetings, surveys, or other tools</li> <li>respond to your queries and provide you with information and promotional material on New Relic when you initiate a webchat</li> </ul> <br>d. <strong>to market our Services or related products and services to new and existing customers, including</strong> <ul> <li>tailor our marketing and sales activities to your company’s interests and in accordance with your communication preferences and your requests for information and to be contacted by New Relic</li> <li>tailor the purchase of Services</li> <li>for purposes of targeted advertising, delivering relevant email content and event promotion </li> <li>to link or combine information about you with other Personal Data we get from third parties, to help understand your needs and provide you with better and more personalized service</li> <li>by creating anonymous data records from Personal Data in accordance with applicable law.</li> </ul> </details> <p></p> <a id="how_we_share_your_personal_data" name="how_we_share_your_personal_data">5. How We Share Your Personal Data</a><br> <p>Except as provided in this General Privacy Notice, we do not, and will not, sell Personal Data.</p> <p>Generally, we may disclose your Personal Data for our business purposes, such as to our service providers, partners or competent law enforcement bodies.</p> <details> <summary> <span class="summary-closed">Read More</span> </summary> <p>New Relic may disclose your Personal to</p> <p>a. <em>Third party service providers.</em> We engage with third parties to support our business and operations. For example some third party service providers offer services that we use to provide the Services, Sites, and New Relic Separate Platforms, such as cloud providers. New Relic remains liable for any onward transfers to third parties.</p> <p>b. <em>Event sponsors and hosts.</em> If you elect to do so, we may share Personal Data collected at New Relic events, such as FutureStack or New Relic’s seminars, with sponsors and hosts of such events, for valuable consideration from such sponsor or host to New Relic. Such sponsor or host may use it for their business or commercial purposes in accordance with their own privacy notices.</p> <p>c. <em>Business partners.</em> We contract with business partners, such as third party resellers, for our commercial purposes. For instance, if you fill out a form on our Sites, such as by signing up for a free New Relic account, ebook or webinar, or if you reach out to our Sales team, you may be contacted by a designated New Relic partner.</p> <p>d. <em>Comply with our legal obligations.</em> Where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person, we may disclose your Personal Data in response to lawful requests by a public authority, including any competent law enforcement body, regulatory, government agency, court or other third party, including to meet national security or law enforcement requirements.</p> <p>e. <em>New Relic entities.</em> We may share your Personal Data within New Relic, such as with or between subsidiaries of New Relic, Inc. We and our subsidiaries will only use the information as described in this notice.</p> <p>f. <em>Actual or potential buyers.</em> In connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer (and its agents and advisors) it must use your Personal Data only for the purposes disclosed in this General Privacy Notice.</p> <p>g. <em>Other person(s).</em> Where you provide consent to the disclosure or as allowed by applicable data protection law, we may share your information as described at the time of consent.</p> </details> <p></p> <a id="legal_basis_for_processing_your_personal_data" name="legal_basis_for_processing_your_personal_data">6. Legal Basis for Processing Your Personal Data</a><br> <p>When we use your Personal Data, we take care to ensure that it is used in an appropriate way. Our use of Personal Data is done under one of various legal bases, including for our legitimate interest, in performance of a contract or with your consent.</p> <p>If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please see <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a>. </a></a></p><details> <summary> <span class="summary-closed">Read More</span> </summary> <p>We will process your Personal Data and share that Personal Data in accordance with this Privacy Notice where:</p><ul> <li>Its use is necessary <strong>for a contract</strong> you have entered into or because you have asked for something to be done so you can enter into a contract with us</li> <li>Its use is necessary because of a <strong>legal obligation</strong> that applies to us (except an obligation imposed by a contract). This may include responding to subpoenas, warrants or other requests served on New Relic anywhere in the world or to protect or defend the rights or property of New Relic or its users</li> <li><strong>You have consented</strong> to its use in a specific way. For example where you have consented to receiving marketing materials. You may withdraw your consent at any time as further described in <a href="#your_choices_and_data_protection_rights">Section 9 (Your Choices and Data Protection Rights</a></li> <li>Its use is in accordance with <strong>our legitimate interests</strong> e.g. to manage our business, subject to those interests not overriding your fundamental rights and freedoms. This may include the activities and purposes described in <a href="#how_we_use_your_personal_data">Section 4 (How We Use Your Personal Data)</a> and <a href="#how_we_share_your_personal_data">Section 5 (How We Share Your Personal Data)<a>. In connection with due diligence efforts as part of a proposed sale, merger, or reorganization of our business or after a sale, merger, or reorganization <p>If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).</p></a></a></li> </ul> </details> <p></p> <a id="how_long_we_hold_your_personal_data" name="how_long_we_hold_your_personal_data">7. How Long We Hold Your Personal Data</a><br> <p>We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, for as long as your account is active or as needed to provide you Services you have requested or to comply with applicable legal, tax or accounting requirements). This may also include situations where litigation is pending or ongoing and such information is subject to a legal hold.</p> <p>When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. Where we rely on your consent you have the right to withdraw it at any time in the manner indicated when you consent.</p> <p>If you have questions about or need further information concerning the retention of your Personal Data, please see <a href="#how_to_contact_us">Section 17 (How to Contact Us)</a>.</p> <p></p> <a id="international_data_transfers" name="international_data_transfers">8. International Data Transfers</a><br> <p>When you use our Services or Sites, your Personal Data may be transferred to, and processed in, countries where we or our service providers operate. These may be countries other than the country in which you are located These countries may have data protection laws that are different from the laws of your country.</p> <details> <summary> <span class="summary-closed">Read more</span> </summary> <p>If you are located in the European Economic Area (EEA), Switzerland, and/or the United Kingdom (UK) your Personal Data will be accessed by New Relic staff or suppliers, transferred, and/or stored outside the EEA, Switzerland and/or the UK.</p> <p>We take appropriate safeguards to require that your Personal Data will remain protected in accordance with this General Data Privacy Notice and as required by applicable data protection law, including: (i) requiring that our third-party service providers and partners employ an adequate method of transfer, such as the European Commission’s Standard Contractual Clauses (further details of which can be provided upon request). Additionally, New Relic (including its covered entity Codestream) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. New Relic (including its covered entity Codestream) has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. New Relic has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. New Relic is subject to the investigation and enforcement powers of the U.S. Federal Trade Commission. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit <a href="https://www.dataprivacyframework.gov/s/">https://www.dataprivacyframework.gov/</a>. In compliance with the EU- U.S. DPF (and the UK Extension to the EU- U.S. DPF) and the Swiss- U.S. DPF, New Relic commits to resolve DPF Principles-related complaints about our collection and use of your personal data. Individuals from the EU, Switzerland and the UK with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact New Relic as set out at Section 9 (c) of this Privacy Notice: </p><p>In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, New Relic commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you. Additionally,you may have the possibility to engage in binding arbitration through the Data Privacy Framework Arbitration Panel under certain circumstances. To find out more about the Data Privacy Framework’s binding arbitration scheme, see <a href="https://www.dataprivacyframework.gov/s/article/Participation-Requirements-Data-Privacy-Framework-DPF-Principles-dpf">Annex 1 of the EU- U.S. Data Privacy Framework Principles</a>.</p> </details> <p></p> <a id="your_choices_and_data_protection_rights" name="your_choices_and_data_protection_rights">9. Your Choices and Data Protection Rights</a><br> <p>New Relic takes reasonable steps to ensure that the Personal Data we collect is reliable for its intended use, accurate, complete and up to date. We offer certain data protection options to all individuals, including the ability to opt out of receiving marketing communications, to amend your personal data contained in your account, and to request we delete your account information.</p> <p>For more information on the rights and options you have, including jurisdiction-specific rights, please click Read More.</p> <details> <summary> <span class="summary-closed">Read More</span> </summary> <p>a. When it comes to <strong>your marketing choices,</strong> we offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you newsletters and emails that directly promote the use of our Sites or the purchase of our Services (marketing and/or sales communications) as the following applies : (i) in accordance with your marketing preferences, (ii) if you sign up for a New Relic account or other content, (iii) request to be contacted by New Relic and/or if you request information from New Relic.</p> <p>You can opt out of receiving marketing communications from us at any time by clicking (1) the 'unsubscribe' or ‘opt out’ link at the bottom of the marketing emails you receive, (2) adjusting your email preferences provided <a href="https://try.newrelic.com/UnsubscribePage.html/">here</a>, or (3) by sending an email to Privacy@newrelic.com. Please note that it may take up to three days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Your email preferences only affect marketing communications. You will not be able to opt out of service related emails from us, such as, e.g., transactional emails, or notices of updates to our Terms of Service, Services Privacy Notice, or this General Privacy Notice.</p> <p>Should you decide to opt-out of receiving future mailings, we will retain a record of your preference (including retaining your email address) and we may share your email address with third parties solely for the purpose of ensuring that you do not receive further marketing communications related to our Services from third parties.</p> <p>b. We apply certain <strong>data protection rights to all individuals (including individuals covered by the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF)</strong>, regardless of location. Specifically, you may correct or update Personal Data contained in your account by editing your profile within the registration portion of our Sites or sending an email to Personaldatarequests@newrelic.com. You may also request we delete your account information by completing this <a href="https://login.newrelic.com/?login_challenge=06577f1a988841f4bf167b866c0418b9">form</a>, if you have an account, or by sending an email to Personaldatarequests@newrelic.com. If you would like to remove your Personal Data from a Site testimonial or our blog you can send an email to Personaldatarequests@newrelic.com. If you have participated in an online game, e.g. Relibirds or in any online New Relic forum, e.g. New Relic Explorers hub and would like to have your Personal Data deleted, please send an email to Personaldatarequests@newrelic.com and specify which game and/or forum you participated in; this will enable us to identify your Personal Data and fulfill your request. Please note that if you engage in messaging other users of a public forum, another user may request deletion of the message(s) which means that they will no longer be available for any user to view.</p> <p>When you reach out to us, we will endeavor to respond without delay in accordance with applicable data protection laws. We may need to ask you additional clarifying questions in order to accurately respond to your request and to verify you are making the request in respect of your own Personal Data.</p> <p>With respect to deletion requests, we may be required (by law or otherwise) to keep Personal Data and not remove it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). We will let you know if we are unable to comply with this request and the reasons why.</p> <p>c. EEA & the United Kingdom</p> <p>In addition to the rights to correct, update, or request to delete Personal Data outlined above, persons located in the EEA or the United Kingdom have some additional data protection rights under EEA and UK data protection laws.</p> <p>These rights include the right to find out if we use your Personal Data, or to access your Personal Data.</p> <p>Also, you can object to the processing of Personal Data we process on the basis of our legitimate business interests, ask us to restrict processing, or request portability of your Personal Data.</p> <p>Where we have collected and processed your Personal Data on the basis of consent, you can withdraw your consent at any time. You should note that withdrawing your consent will not affect the lawfulness of any processing we conducted prior to the withdrawal, nor will it affect the processing of your Personal Data where we relied on lawful bases other than consent.</p> <p>You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.</p> <p>If you are an EEA or UK individual (including any individual covered by the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF) and have a New Relic account, you can exercise your access right by completing this <a href="https://login.newrelic.com/?login_challenge=becf97b4ad2d44428abf4eb09c54e4fe">form</a>. If you do not have a New Relic account, and want to exercise your access right or any of the other rights outlined in this Section and would like to make any of these requests, please submit your request to Privacy@newrelic.com.</p> <p>d. California</p> <p>New Relic provides services to businesses and complies with the applicable provisions of the California Consumer Privacy Act. If you are a California resident, please see our <a href="/termsandconditions/californiaprivacynotice">California Privacy Notice</a>.</p> <p>e. Nevada</p> <p>If you are a resident of Nevada, you have the right to submit a request that we do not sell to third parties certain types of personal information that we have collected or will collect about you. You can exercise this right by contacting us at privacy@newrelic.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address. Please note that we do not currently sell your personal information as the term “sale” is defined in Nevada Revised Statutes Chapter 603A.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a></a></a></p> f. Virginia <p>If you are a Virginia resident, you have some additional data protection rights. under the Virginia Consumer Data Protection Act, in addition to the rights to correct, update, or request to delete Personal Data outlined above.</p> <p>You can request that we confirm if we actually process your Personal Data and request access to such Personal Data. You have the right to request a portable copy of the Personal Data that you provided to us. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising, the sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. Please note that New Relic does not “sell” your Personal Data as the term “sale” is defined in the Virginia Consumer Data Protection Act. New Relic engages in targeted advertising as that term is defined under the Virginia Consumer Data Protection Act. This means that New Relic may disclose Personal Data for targeted advertising in line with your choices.</p> <p>You have the right to opt out of the sale of your Personal Data.</p> <p>You may opt out of the disclosure of your Personal Data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Virginia Do Not Disclose My Data for Targeted Advertising”. You have the right not to be discriminated against based on exercising your data protection rights, and we do not discriminate against any individual for doing so. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes. </p> <p>If we refuse to take action on a data protection request that you have made, you may appeal our decision within a reasonable period of time by contacting us at privacy@newrelic.com and specifying that you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Virginia Attorney General at the following address <a href="https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint">https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint</a>. </p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a></a></a></p> <p>g. Colorado</p> <p>If you are a Colorado resident, you have some additional data protection rights under the Colorado Consumer Privacy Act, in addition to the rights to correct, update, or request to delete Personal Data outlined above.</p> <p>You can request that we confirm if we actually process your Personal Data and request access to such Personal Data. You have the right to request a portable copy of the Personal Data that you provided to us. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising, the sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. Please note that New Relic does not “sell” your Personal Data as the term “sale” is defined in the Colorado Consumer Privacy Act. New Relic engages in targeted advertising as that term is defined under the Colorado Consumer Privacy Act. This means that New Relic may disclose Personal Data for targeted advertising in line with your choices.</p> <p>You may opt out of the disclosure of your Personal Data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Colorado Do Not Disclose My Data for Targeted Advertising”. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes.</p> <p>If we refuse to take action on a data protection request that you have made, you may appeal our decision within a reasonable period of time by contacting us at privacy@newrelic.com and specifying that you wish to appeal. Within 45 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Colorado Attorney General by following the instructions here: <a href="https://complaints.coag.gov/s/contact-us">https://complaints.coag.gov/s/contact-us</a>.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a></a></a></p> <p>h. Connecticut</p> <p>If you are a Connecticut resident, you have some additional data protection rights under the Connecticut Data Privacy Act in respect of Personal Data that we collect and/or process on you, which are in addition to the rights to correct, update, or request to delete such Personal Data as outlined above.</p> <p>You can request that we confirm if we actually process your Personal Data and request access to such Personal Data. You have the right to request a copy of your Personal Data processed by us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means subject to applicable restrictions. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising, the sale of Personal Data, or profiling in furtherance of solely automated decisions that produce a legal or other significant impact concerning the consumer. Please note that New Relic does not “sell” your Personal Data as the term “sale” is defined in the Connecticut Data Privacy Act. New Relic engages in targeted advertising as that term is defined under the Connecticut Data Privacy Act. This means that New Relic may disclose Personal Data for targeted advertising in line with your choices.</p> <p> You may opt out of the disclosure of your Personal Data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Connecticut Do Not Disclose My Data for Targeted Advertising”. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes.</p> <p>If we refuse to take action on a data protection request that you have made, you may appeal our decision within a reasonable period of time by contacting us at privacy@newrelic.com and specifying that you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Connecticut Attorney General by following the instructions here: <a href="https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page">https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page</a>.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a></a></a></p> <p>i. Utah</p> <p>If you are a Utah resident, you have some additional data protection rights under the Utah Consumer Privacy Act in addition to the right to delete Personal Data outlined above.</p> <p>You can request that we confirm if we actually process your Personal Data and request access to such Personal Data. You have the right to request a portable copy of the Personal Data that you provided to us. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising and the sale of Personal Data. Please note that New Relic does not “sell” your Personal Data as the term “sale” is defined in the Utah Consumer Privacy Act. New Relic engages in targeted advertising as that term is defined under the Utah Consumer Privacy Act. This means that New Relic may disclose Personal Data for targeted advertising in line with your choices.</p> <p>You may opt out of the disclosure of your Personal Data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Utah Do Not Disclose My Data for Targeted Advertising”. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a></a></a></p> <p>j. Oregon</p> <p>If you are an Oregon resident, you have some additional data protection rights under the Oregon Consumer Privacy Act in respect of Personal Data that we collect and/or process on you, which are in addition to the rights to correct, update, or request to delete such Personal Data (including any derived data) as outlined above. Where we have collected and processed your Personal Data on the basis of consent, you can withdraw your consent at any time. You should note that withdrawing your consent will not affect the lawfulness of any processing we conducted prior to the withdrawal, nor will it affect the processing of your Personal Data where we relied on lawful bases other than consent. The withdrawal of consent may mean however that certain services are no longer available to you.</p> <p>You can request that we confirm if we actually process, or processed, your Personal Data and request access to such Personal Data. You have the right to request a copy of your Personal Data processed by us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means subject to applicable restrictions. You have the right to know what third parties we have disclosed your Personal Data to. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of solely automated decisions that produce a legal or other significant impact concerning the consumer. Please note that New Relic does not “sell” your personal data as the term “sale” is defined in the Oregon Consumer Privacy Act. New Relic engages in targeted advertising as that term is defined under the Oregon Consumer Privacy Act. This means that New Relic may disclose personal Data for targeted advertising in line with your choices.</p> <p>You may opt out of the disclosure of your personal data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Oregon Do Not Disclose My Data for Targeted Advertising”. You have the right not to be discriminated against based on exercising your data protection rights, and we do not discriminate against any individual for doing so. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes.</p> <p>If we refuse to take action on a data protection request that you have made, you may appeal our decision within a reasonable period of time by contacting us at privacy@newrelic.com and specifying that you wish to appeal. Within 45 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Oregon Attorney General at the following address: <a href="https://www.doj.state.or.us/consumer-protection/contact-us/">www.doj.state.or.us/consumer-protection/contact-us/</a>.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a>.</a></a></p> <p>k. Texas</p> <p>If you are a Texas resident, you have some additional data protection rights under the Texas Data Privacy & Security Act in respect of Personal Data that we collect and/or process on you, which are in addition to the rights to correct, update, or request to delete such Personal Data as outlined above.</p> <p>You can request that we confirm if we actually process your Personal Data and request access to such Personal Data. You have the right to request a copy of your Personal Data processed by us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means subject to applicable restrictions. You have the right to opt out of the processing of the Personal Data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of solely automated decisions that produce a legal or other significant impact concerning the consumer. Please note that New Relic does not “sell” your personal data as the term “sale” is defined in the Texas Data Privacy & Security Act. New Relic engages in targeted advertising as that term is defined under the Texas Data Privacy & Security Act. This means that New Relic may disclose personal Data for targeted advertising in line with your choices.</p> <p>You may opt out of the disclosure of your personal data for targeted advertising by clicking on the Your Privacy Choices tab on www.newrelic.com or by contacting us at privacy@newrelic.com with the subject line “Texas Do Not Disclose My Data for Targeted Advertising”. In order to protect your Personal Data from unauthorized access, we may require you to verify your credentials before you can submit a data protection request. If you do not have an account with us, or if we suspect that your account has been accessed without your authorization, we may ask you to provide additional personal information for verification purposes.</p> <p>If we refuse to take action on a data protection request that you have made, you may appeal our decision within a reasonable period of time by contacting us at privacy@newrelic.com and specifying that you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to the Connecticut Attorney General by following the instructions here: <a href="https://texasattorneygeneral.gov/contact-us">www.texasattorneygeneral.gov/contact-us</a>.</p> <p>If you have any questions about New Relic’s privacy practices, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us).<a></a></a></p> <p>l. Australia Supplemental Data Protection Law Disclosures. New Relic will process Personal Data under this General Data Privacy Notice in accordance with the Australian Privacy Act 1988 and the Australia Privacy Principles. If you are <strong>an Australian resident</strong> and you are dissatisfied with our handling of a data subject right request or a complaint, you can always contact us at Privacy@newrelic.com. If you disagree with the resolution proposed by us, you may make a complaint to the Office of the Australian Information Commissioner (“OAIC”) by contacting the OAIC using the methods listed on their website http://www.oaic.gov.au.</p> </details> <p></p> <a id="do_not_track" name="do_not_track">10. Do Not Track and Global Privacy Control</a><br> <p>New Relic does not currently commit to responding to browser’s “do not track” or “DNT” preference across its Sites and Services, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. New Relic takes privacy and choices regarding privacy seriously and will make efforts to continue to monitor the development around DNT browser technology and the implementation of a standard for DNT. Global Privacy Control is a browser setting that allows you to notify websites you visit about your privacy preferences. New Relic honors website visitors’ Global Privacy Control signals.</p> <a id="advertising" name="advertising">11. Advertising</a><br> <p>We may partner with third party ad networks either to display advertising on our Sites or to manage our advertising on other sites. Our ad network partner may use cookies and web beacons to collect non-personally identifiable information about your activities on our Sites to provide you targeted advertising based upon your interests. To learn more about targeted advertising and advertising networks and about your ability to opt out of collection by certain third parties, please visit the opt-out pages of the Network Advertising Initiative, <a href="https://optout.networkadvertising.org/?c=1">here</a>, and the Digital Advertising Alliance, <a href="https://optout.aboutads.info/?c=2&lang=EN">here</a>. In addition, if you wish to opt-out of interest-based advertising click <a href="https://preferences-mgr.truste.com/">here</a> (or, if located in the EU, click <a href="https://www.youronlinechoices.eu/">here<a>).</a></a></p> <p>Please note this does not opt you out of being served advertising. You will continue to receive generic ads.</p> <a id="third_party_websites_and_social_media_widgets" name="third_party_websites_and_social_media_widgets">12. Third Party Websites and Social Media Widgets</a><br> <p>This General Privacy Notice applies to the use and disclosure of Personal Data that we collect as described herein.</p> <p>Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, a third party may collect Personal Data from you.</p> <p>We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this General Privacy Notice do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. We encourage you to carefully read the privacy statement of any website you visit.</p> <p>Our Sites also include social media features, such as the Facebook Like button and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are also governed by the privacy policy of the company providing it.</p> <a id="ai_chatbot" name="ai_chatbot">13. AI Chatbot</a><br> <p>New Relic offers a third-party AI chatbot feature on our Site to enable us and our visitors conduct a live chat and/or so New Relic can provide the visitor with information upon request. We use cookies and your IP address to provide the service and to collect information about visitors' behavior on our Site. A chat session may be monitored, recorded or shared with the third party.</p> <a id="security_of_your_personal_data" name="security_of_your_personal_data">14. Security of Your Personal Data</a><br> <p>New Relic is committed to protecting the security of your Personal Data. We use appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, or disclosure. For instance, when you enter your credit card number on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). All account accesses require users to provide their username and password. It is the responsibility of each user to maintain this information in a secure manner. Despite these measures, you should know that New Relic cannot fully eliminate security risks associated with Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Sites, you can contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)<a>.</a></a></p> <a id="children" name="children">15. Children</a><br> <p>Our Sites are not directed to children and we do not intentionally gather Personal Data about visitors who are under the age of 18. If you learn that anyone younger than 18 has provided us with Personal Data, please contact us as described in <a href="#how_to_contact_us">Section 17 (How to Contact Us)</a>, and we will take steps to delete such information.</p> <a id="changes_to_this_privacy_notice" name="changes_to_this_privacy_notice">16. Changes to this Privacy Notice</a><br> <p>This General Privacy Notice may be changed from time to time, and if we make any substantial changes in the way we use your Personal Data, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this General Privacy Notice was last updated by checking the “last updated” date displayed at the top of this General Privacy Notice.</p> <p>This Privacy Notice is effective as of the date set out at the top of this Privacy Notice. It describes the categories of personal information that we have collected, disclosed for a business or commercial purpose and sold over the preceding twelve (12) months.</p> <a id="how_to_contact_us" name="how_to_contact_us">17. How to Contact Us</a> <p>New Relic has a Data Protection Officer and has nominated both local and global Data Protection Officers. If you have questions about how your Personal Data is collected, stored, shared or used, or if you wish to exercise any of your data rights, or if you have a disability and need to access this notice in an alternative format, please contact our Data Protection Officers at:</p> <p>By email: privacy@newrelic.com</p> <p>By mail: Attn: Legal Data Subject Request <br>New Relic, Inc. <br>188 Spear Street <br>Suite 1000 <br>San Francisco, CA 94105</p> <p>New Relic appointed New Relic International Limited as its EU data protection representative, and the Irish Data Protection Commissioner is New Relic supervisory authority. You can contact New Relic EU Representative by emailing privacy@newrelic.com attn: New Relic EU Representative.</p> <p>New Relic appointed New Relic UK Limited as its UK data protection representative, and the Information Commissioner’s Office is New Relic supervisory authority in the United Kingdom. You can contact New Relic UK Representative at:</p> <p>Strand Bridge House <br>138-142 The Strand <br>London, England WC2R 1HL <br>Or by emailing privacy@newrelic.com attn: New Relic UK Representative.</p> <p>For any complaints regarding our compliance with our privacy and security practices including complaints under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, , please contact New Relic first. New Relic will investigate and attempt to resolve any complaints and disputes regarding our privacy practices.</p> <p>The data controller of your Personal Data for all countries that New Relic does business is New Relic, Inc., unless you have contracted directly with New Relic, K.K. in Japan, in which case New Relic, K.K. is the data controller.</p> <p>*Updated on October 7, 2024 with additional information on uses and disclosures on personal data.</p> <p><a href="https://live-d9newrelic.pantheonsite.io/sites/default/files/2024-10/October%202024%20-New%20Relic%20General%20Data%20Privacy%20Notice.pdf">You may download a PDF copy of this Privacy Notice here</a>.</p> <p>Prior Versions</p> <br><a href="/termsandconditions/privacy/23aug2024">Aug 23, 2024</a> <br><a href="/termsandconditions/privacy/1jul2024">July 1, 2024</a> <br><a href="/termsandconditions/privacy/20dec2023">December 20, 2023</a> <br><a href="/termsandconditions/privacy/7nov2023">November 7, 2023</a></div> </div> </div> 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