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flex-child-shrink search-toggle" data-open="search-modal" aria-label="Open the Search Modal"> <span class="search-icon" aria-hidden="true"></span> <span class="show-for-medium search-label hide-for-scroll">Search</span> </button> </nav> </div> <div class="menu-toggle" data-responsive-toggle="primary-nav-container" data-hide-for="medium"> <button class="menu-icon" type="button" data-toggle="primary-nav-container"><span class="title-bar-title sr-only">Menu</span></button> </div> </div> </div> </div> </header> <main id="main-content" class="page"> <article id="article" class="post-1321 page type-page status-publish hentry"> <div class="content-container page-wider has-cta" data-sticky-container> <header class="article-header"> <h1 class="page-title">Members</h1> </header>   <section id="content" class="content" aria-label="Main content"> <h2 class="wp-block-heading"><meta charset="utf-8">Welcome to Membership Services!</h2> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:66%"> <p>Gift-giving season is upon us! If you would like to purchase a <a href="https://join.birds.cornell.edu/page/88136/membership/1?ea.tracking.id=YXXXXX01C">Gift Membership</a> to the Cornell Lab, please use our online <a href="https://join.birds.cornell.edu/page/88136/membership/1?ea.tracking.id=YXXXXX01C">Gift Membership</a> page. After your purchase, you will receive an auto-receipt containing a printable Cornell Lab gift card to share with your bird-loving recipient. Notification of your thoughtful gift will be mailed to your recipient in the coming weeks.</p> <p>Our expert team is pleased to offer you the assistance you need as a supporter of the Lab. Please see our FAQs below. If you’d like to reach us directly, call 1-866-989-2473 Monday through Friday, 8 A.M.–4 P.M. Eastern Time, or email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> and we will respond as soon as we can.</p> <p>If you have a question about birds, please visit our <a href="https://www.allaboutbirds.org/browse/topic/faqs/">birds and birding FAQ page</a>.</p> <h2 class="wp-block-heading">Membership Benefits and Renewals</h2> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>What is a membership?</span></a><div class="accordion-content" data-tab-content="true"> <p>As a member, you help support the Lab’s mission by contributing annual dues at your desired level of membership. With our thanks, you’ll receive a membership card, quarterly <em>Living Bird</em> magazine, member eBulletin, and gift(s) according to your level of membership. As a new member, you’ll receive a packet of birding information to help you get off to a good start. You will also receive discounts on the Lab’s educational programs, publications, and citizen-science project fees. <a href="https://join.birds.cornell.edu/ea-action/action?ea.client.id=1806&ea.campaign.id=28635&ea.tracking.id=WEB">Join or renew as a member today</a>.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>What is the difference between membership and donation?</span></a><div class="accordion-content" data-tab-content="true"> <p>Members pay annual dues at their desired level of Lab membership and receive four issues of Living Bird magazine as well as thank-you gifts according to membership level. Donations may be made singly or at multiple times throughout the year, but they do not confer membership (or membership benefits) to the donor. Membership dues and donations are fully tax deductible. <a href="https://join.birds.cornell.edu/page/150611/donate/1?ea.tracking.id=WXXXXX06C">Join as a member</a> or <a href="https://give.birds.cornell.edu/page/13055/donate/1?ea.tracking.id=WEB">make a donation</a>.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How do I renew my membership?</span></a><div class="accordion-content" data-tab-content="true"> <p>You can renew online by using our safe and secure <a href="https://join.birds.cornell.edu/page/150612/donate/1?ea.tracking.id=WXXXXX05C">renewal form</a>. Or send a check/credit card number to Cornell Lab of Ornithology Membership Services, 159 Sapsucker Woods Road, Ithaca, NY 14850. Be sure to write “membership” on your check. Or call 1-866-989-2473 to renew by phone. Thank you!</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I give through my IRA or Donor-Advised Fund?</span></a><div class="accordion-content" data-tab-content="true"> <p>The funds should be made payable to the Cornell Lab of Ornithology, and identifiable as being from your IRA or DAF so we can generate the correct receipt.  Make sure your name and address are cited on the check or on the accompanying paperwork.  Paper checks should be mailed directly to the Lab at 159 Sapsucker Woods Road, Ithaca NY 14850. Because the Cornell Lab is a unit of Cornell University and we share the university’s tax ID number, 15-0532082, many donor-advised funds will only make gifts payable to Cornell University. For further instructions on making a gift from your DAF, please visit our <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbirds.cornell.giftplans.org%2Findex.php%3FcID%3D192&data=05%7C02%7Csls372%40cornell.edu%7C8273f48152b34bd5eeb808dbfa862609%7C5d7e43661b9b45cf8e79b14b27df46e1%7C0%7C0%7C638379226288935125%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Ra9GNr1rzT5zGajLtUhffn2xiEcwjml7POxaBRInJs8%3D&reserved=0" target="_blank" rel="noreferrer noopener">planned giving website</a>. For instructions on giving through your IRA, <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbirds.cornell.giftplans.org%2Findex.php%3FcID%3D235&data=05%7C02%7Csls372%40cornell.edu%7C8273f48152b34bd5eeb808dbfa862609%7C5d7e43661b9b45cf8e79b14b27df46e1%7C0%7C0%7C638379226288935125%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9ga5T%2BL3VxMb97qS4Ce4170DOi4IOkYLDh0lPbnaIBw%3D&reserved=0" target="_blank" rel="noreferrer noopener">please visit our website here</a>.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Can I renew my membership with funds from my IRA or Donor-Advised Fund?</span></a><div class="accordion-content" data-tab-content="true"> <p>Yes. Kindly indicate on your paperwork if the funds should be used as payment of membership dues, or if it should be accepted as a donation.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Can I renew for more than one year?</span></a><div class="accordion-content" data-tab-content="true"> <p>Annual memberships are renewable for just one year at a time. However, becoming a monthly donor is a convenient way to keep your membership up to date and give the Lab a reliable source of income. If you choose to give as a monthly <a href="https://give.birds.cornell.edu/page/13153/donate/1?ea.tracking.id=WEB">Discovery Partner</a>, your membership does not expire until you stop payments. To change your payment information, see the next FAQ below.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How do I access my Lab membership record online?</span></a><div class="accordion-content" data-tab-content="true"> <p>Unfortunately, our website currently does not allow Lab members to access their membership accounts online. Please email us at <strong><a href="mailto:clomembership@cornell.edu" data-type="mailto" data-id="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a></strong> or call <strong>866 989 2473 </strong>(M-F, 8am-4pm ET) for assistance. </p> <p>Apart from your membership, you may have a Cornell Lab account, which is attached to one of the following programs: Bird Academy, Birds of the World, Celebrate Urban Birds, eBird, Great Backyard Bird Count, Macaulay Library, NestWatch, Project FeederWatch. These Cornell Lab accounts are accessible at: <a href="https://secure.birds.cornell.edu/cassso/login">https://secure.birds.cornell.edu/cassso/login</a>.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>I am a monthly Discovery Partner. How do I change my credit card information or gift amount?</span></a><div class="accordion-content" data-tab-content="true"> <p>Please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> us or call 866-989-2473. We will cancel your ongoing monthly donation in our secure system. You will then need to return to the <a href="https://give.birds.cornell.edu/page/13153/donate/1?ea.tracking.id=WEB">monthly giving web page</a> to enter your updated information.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How do I know when my membership expires?</span></a><div class="accordion-content" data-tab-content="true"> <p>Your expiration date appears on your membership ID card. You can also email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473 for assistance.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>I am starting to receive renewal reminders, and my expiration date is four months away. If I renew early, will it deduct any months from my membership?</span></a><div class="accordion-content" data-tab-content="true"> <p>No. You will not lose any time by renewing early. Your new expiration date will be set for 12 months beyond your current expiration date.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Why did I receive a dues reminder if I just renewed my membership?</span></a><div class="accordion-content" data-tab-content="true"> <p>Sometimes it can take up to four weeks for our system to adjust to the update. If more time has passed, please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473. We can check our records to investigate (for example, gifts may have been recorded as a donation rather than as membership dues).</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>What is my membership ID number?</span></a><div class="accordion-content" data-tab-content="true"> <p>You can find your ID number on your membership card, which we send when you join or renew. The number also appears above your name on your <em>Living Bird</em> address label. You can also email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473 for assistance.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I purchase membership as a gift for someone?</span></a><div class="accordion-content" data-tab-content="true"> <p>You can <a href="https://join.birds.cornell.edu/ea-action/action?ea.client.id=1806&ea.campaign.id=24786&ea.tracking.id=WEB">purchase a gift membership on our secure website</a>. Your gift recipient will receive a gift card notifying them of your thoughtful gift, plus the quarterly <em>Living Bird</em> magazine, a “thank-you” gift according to membership level, and a membership card. New members will also receive a new member packet welcoming them to the Lab. Please note that we cannot ensure that the gift card will arrive on or by a specific date.</p> <p>We will send you—the gift giver—a reminder approximately four months prior to the gift membership expiration date. If you choose to not renew the gift membership, we will send a renewal notice to the gift recipient after one month.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Can I give a gift in tribute of someone?</span></a><div class="accordion-content" data-tab-content="true"> <p>Yes. Please visit our web page for <a href="https://give.birds.cornell.edu/page/7789/donate/1?ea.tracking.id=WEB">gifts in honor/in memory of</a>. Please select “In Honor” for a living person and “In Memoriam” for someone who has passed away. The Lab will notify the recipient of the “In Honor” tribute, or a family member that you designate in the case of an “In Memoriam” tribute. Please provide the name and address for the person to be notified.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I secure an employer matching gift for my donation to the Lab?</span></a><div class="accordion-content" data-tab-content="true"> <p>Please follow your company’s instructions for matching gifts. Use Cornell University’s tax ID number 15-0532082 and enter a note designating the gift specifically for the Lab of Ornithology.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I conserve resources and allow for as much of my gift to go to the birds as possible?</span></a><div class="accordion-content" data-tab-content="true"> <p>You can choose to receive <em>Living Bird</em> magazine in digital format only. You can also ask us to limit the amount of mail we send or choose to forgo your “thank-you” gifts. Please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I learn about member discounts?</span></a><div class="accordion-content" data-tab-content="true"> <p>Member benefits and discounts are described in your Welcome packet if you are a new member and in your monthly Member Benefits email, which you will receive if we have your email address.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I get back issues of <em>Living Bird</em> magazine?</span></a><div class="accordion-content" data-tab-content="true"> <p>If you are a member, we will send you a back issue upon request at no cost if the issue is in stock. Please consider making a small donation if multiple issues are requested. Email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473. <a href="https://www.allaboutbirds.org/living-bird-magazine-archives/">See the <em>Living Bird</em> archives</a>.</p> </div></div></div> <h2 class="wp-block-heading">Tax Deductibility</h2> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Is my gift tax deductible?</span></a><div class="accordion-content" data-tab-content="true"> <p>Donations and membership dues are fully tax deductible. The gift amount will appear on your official tax receipt, which you will receive by mail after you make your gift. <a href="https://give.birds.cornell.edu/page/13055/donate/1?ea.tracking.id=WEB">Make a donation</a>.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Will I receive a tax receipt for my gift?</span></a><div class="accordion-content" data-tab-content="true"> <p>We will mail you a receipt approximately 4–6 weeks after we have processed your donation or membership dues. Members receive a member card showing their membership ID and expiration date with their receipt. <strong>Note:</strong> If you are a monthly donor, we will mail you just one receipt each January to reflect all of your donations received the previous calendar year.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>What is the Lab’s tax ID number? Is the Lab a 501(c)3 nonprofit organization?</span></a><div class="accordion-content" data-tab-content="true"> <p>The Cornell Lab of Ornithology is a 501(c)3 nonprofit organization, reliant on contributions from supporters. The tax ID number is Cornell University number 15-0532082.</p> </div></div></div> <h2 class="wp-block-heading">Updating My Information</h2> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How can I update my home or email address?</span></a><div class="accordion-content" data-tab-content="true"> <p>You can update your contact information at any time using our <a href="https://www.birds.cornell.edu/home/members/change-address/" data-type="page" data-id="1329">online form</a>. If the fields are already pre-filled with information, simply make the correction and click “Submit.”</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>Can you accommodate a seasonal address change so I don’t miss my <em>Living Bird</em> magazines?</span></a><div class="accordion-content" data-tab-content="true"> <p>Yes. Please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473. Let us know the seasonal address and the dates that you arrive and leave your seasonal address each year.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>I am receiving too much mail or email from the Lab. What should I do?</span></a><div class="accordion-content" data-tab-content="true"> <p>Please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473, and we will be happy to accommodate your preferences.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How do I remove my name from your mailing list?</span></a><div class="accordion-content" data-tab-content="true"> <p>Please email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> or call 866-989-2473. The <a href="https://dmachoice.thedma.org/">Data Marketing Association (DMA)</a> also provides a service to individuals who would like to receive less marketing material at home in general. If you’re interested, visit https://dmachoice.org.</p> </div></div></div> <div class="wp-block-birdpress-accordion accordion" data-accordion="true" data-allow-all-closed="true"><div class="accordion-item" data-accordion-item="true"><a href="#" class="accordion-title"><span>How do I subscribe or manage my preferences for your online newsletters?</span></a><div class="accordion-content" data-tab-content="true"> <p>The Cornell Lab eNews is our free monthly newsletter with information about birds, tips, information, stories, and videos. We also offer eNewsletters for members, and project-specific eNewsletters for citizen-science participants and lifelong learning students.</p> <p><strong>To change subscriptions or unsubscribe from Cornell Lab eNewsletters:</strong> First you’ll need to open a recent eNews you’ve received from us. This step helps to make sure we’re working with the correct email address.</p> <p>At the very bottom of the email, look for two links: “Update your information” or “Unsubscribe”</p> <ul class="wp-block-list"> <li>To change your eNews subscriptions, click on <strong>Update your information</strong>. You’ll go to a page that allows you to select or turn off subscriptions to any of our eNewsletters. You can also change your email address or unsubscribe from all newsletters here.</li> <li>To unsubscribe from all email from us, click on <strong>Unsubscribe from all Cornell Lab eNewsletters</strong>. You’ll be taken to a confirmation page and we’ll send you a confirmation email.</li> <li>Please be aware that if you have signed up for our eNewsletters using more than one email address, you may still receive email from us. If that’s the case, just go through this process again.</li> </ul> </div></div></div> <h2 class="wp-block-heading">Participation in Lab Projects and Courses</h2> <p>For questions about logging in or participating in Lab projects and courses, please email the appropriate project team. See the list below or search our <a href="https://www.birds.cornell.edu/home/staff-directory/">directory</a>.</p> <ul class="wp-block-list"> <li><strong>Bird Academy:</strong> <a href="mailto:Birdacademy@cornell.edu">birdacademy@cornell.edu</a></li> <li><strong>Bird Cams:</strong> <a href="mailto:birdcams@cornell.edu">birdcams@cornell.edu</a></li> <li><strong>BirdSleuth:</strong> <a href="mailto:birdsleuth@cornell.edu">birdsleuth@cornell.edu</a></li> <li><strong>Celebrate Urban Birds:</strong> <a href="mailto:urbanbirds@cornell.edu">urbanbirds@cornell.edu</a></li> <li><strong>eBird:</strong> <a href="mailto:eBird@cornell.edu">ebird@cornell.edu</a></li> <li><strong>Great Backyard Bird Count:</strong> <a href="mailto:gbbc@cornell.edu">gbbc@cornell.edu</a></li> <li><strong>Macaulay Library:</strong> <a href="mailto:macaulaylibrary@cornell.edu">macaulaylibrary@cornell.edu</a></li> <li><strong>Merlin:</strong> <a href="mailto:merlinhelp@cornell.edu">merlinhelp@cornell.edu</a></li> <li><strong>NestWatch:</strong> <a href="mailto:nestwatch@cornell.edu">nestwatch@cornell.edu</a></li> <li><strong>Project FeederWatch: </strong>You can join or renew your participation in Project FeederWatch on our <a href="https://feederwatch.org/join-or-renew">secure signup page</a>. For other questions, please email the Project FeederWatch staff at <a href="mailto:feederwatch@cornell.edu">feederwatch@cornell.edu</a>.</li> </ul> <h2 class="wp-block-heading">Questions About Birds</h2> <p>If you have a question about birds, please visit our <a href="https://www.allaboutbirds.org/browse/topic/faqs/">birds and birding FAQ page</a>. Once there, you can also use the search bar to look up any topic.</p> <h2 class="wp-block-heading">Other Questions</h2> <p>If you are a Lab supporter, please always feel free to call Membership Services at 1-866-989-2473 Monday through Friday, 8 A.M. to 4 P.M. Eastern Time, or email <a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a> and we will respond as soon as we can.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33%"> <div class="wp-block-group sidebar-alignnone left-border is-layout-flow wp-block-group-is-layout-flow"> <h2 class="wp-block-heading">Thank You for Your Support of the Cornell Lab of Ornithology!</h2> <p><a href="https://join.birds.cornell.edu/page/150612/donate/1?ea.tracking.id=WXXXXX05C">Renew</a> or <a href="https://join.birds.cornell.edu/page/150611/donate/1?ea.tracking.id=WXXXXX06C">Join</a></p> <p><a href="https://give.birds.cornell.edu/page/87895/donate/1?ea.tracking.id=WEB">Donate</a></p> <p><a href="https://join.birds.cornell.edu/page/88136/membership/1?ea.tracking.id=YXXXXX01C">Gift Membership</a></p> <p><a href="https://www.birds.cornell.edu/home/give/">More Ways to Give</a></p> <p><a href="https://www.birds.cornell.edu/home/members/change-address/">Change my address/information</a></p> <h2 class="wp-block-heading">CONTACT US</h2> <p><strong>Questions About Your Support</strong><br><a href="mailto:clomembership@cornell.edu">clomembership@cornell.edu</a><br>1-866-989-2473<br>Hours: Monday through Friday, 8 A.M.–4 P.M. 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