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height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 2.66-1.746h-1.008c-.264.557-.814.856-1.629.856-1.072 0-1.769-.791-1.822-2.039v-.047zm-9.547-3.451h.96v.937h.094c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.007c-.082-.023-.445-.058-.644-.058-.961 0-1.659 1.098-1.659 1.535v3.914h-1.007zm-4.27 5.519c-1.195 0-1.869-.867-1.869-2.361 0-1.5.674-2.361 1.869-2.361 1.196 0 1.87.861 1.87 2.361 0 1.494-.674 2.361-1.87 2.361zm0-5.631c-1.798 0-2.912 1.237-2.912 3.27 0 2.027 1.114 3.269 2.912 3.269 1.799 0 2.913-1.242 2.913-3.269 0-2.033-1.114-3.27-2.913-3.27zm-5.478-1.475v1.635h1.407v.843h-1.407v3.575c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.849c-.199.035-.393.059-.592.059-1.301 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class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 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href='https://support.apple.com/guide/apple-school-manager/configure-locations-axmfdbe2cb0d/web' id='toc-item-AXMFDBE2CB0D' data-tocid='AXMFDBE2CB0D' > <span class='name'>Configure locations</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage domains' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM8E11F837A' onClick='' > <span class='name'>Manage domains</span> </button> <ul id='node-children-AXM8E11F837A' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add and verify a domain' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/add-and-verify-a-domain-axm48c3280c0/web' 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data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/show-unmanaged-accounts-using-your-domain-axme685676ac/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/show-unmanaged-accounts-using-your-domain-axme685676ac/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/show-unmanaged-accounts-using-your-domain-axme685676ac/web' id='toc-item-AXME685676AC' data-tocid='AXME685676AC' > <span class='name'>Show unmanaged accounts using your domain</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Capture a domain' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/capture-a-domain-axm512ce43c3/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/capture-a-domain-axm512ce43c3/web' 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data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Managed Apple Accounts' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM5E8FB5D2F' onClick='' > <span class='name'>Use Managed Apple Accounts</span> </button> <ul id='node-children-AXM5E8FB5D2F' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Managed Apple Accounts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/use-managed-apple-accounts-axm78b477c81/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/use-managed-apple-accounts-axm78b477c81/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/use-managed-apple-accounts-axm78b477c81/web' id='toc-item-AXM78B477C81' data-tocid='AXM78B477C81' > <span class='name'>Use Managed Apple Accounts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Edit Managed Apple Accounts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/edit-managed-apple-accounts-axmfbea5f962/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/edit-managed-apple-accounts-axmfbea5f962/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/edit-managed-apple-accounts-axmfbea5f962/web' id='toc-item-AXMFBEA5F962' data-tocid='AXMFBEA5F962' > <span class='name'>Edit Managed Apple Accounts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Customize user access to certain apps and services' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/customize-user-access-apps-services-axm53xk34bq/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/customize-user-access-apps-services-axm53xk34bq/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/customize-user-access-apps-services-axm53xk34bq/web' id='toc-item-AXM53XK34BQ' data-tocid='AXM53XK34BQ' > <span class='name'>Customize user access to certain apps and services</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Sign in with Apple' class='toc-item' 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data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use federated authentication' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM711864EA6' onClick='' > <span class='name'>Use federated authentication</span> </button> <ul id='node-children-AXM711864EA6' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Intro to federated authentication' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/intro-to-federated-authentication-axmb19317543/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/intro-to-federated-authentication-axmb19317543/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/intro-to-federated-authentication-axmb19317543/web' id='toc-item-AXMB19317543' data-tocid='AXMB19317543' > <span class='name'>Intro to federated authentication</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use federated authentication with Google Workspace' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/federated-authentication-google-workspace-axmaef1a0154/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/federated-authentication-google-workspace-axmaef1a0154/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/federated-authentication-google-workspace-axmaef1a0154/web' id='toc-item-AXMAEF1A0154' data-tocid='AXMAEF1A0154' > <span class='name'>Use federated authentication with Google Workspace</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use federated authentication with Microsoft Entra ID' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/federated-authentication-microsoft-entra-axm8c1cac980/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/federated-authentication-microsoft-entra-axm8c1cac980/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/federated-authentication-microsoft-entra-axm8c1cac980/web' id='toc-item-AXM8C1CAC980' data-tocid='AXM8C1CAC980' > <span class='name'>Use federated authentication with Microsoft Entra ID</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use federated authentication with your identity provider' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/federated-authentication-identity-provider-axmfcab66783/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/federated-authentication-identity-provider-axmfcab66783/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/federated-authentication-identity-provider-axmfcab66783/web' id='toc-item-AXMFCAB66783' data-tocid='AXMFCAB66783' > <span class='name'>Use federated authentication with your identity provider</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change a user’s domain information' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/change-a-users-domain-information-axm4bc06e16d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/change-a-users-domain-information-axm4bc06e16d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/change-a-users-domain-information-axm4bc06e16d/web' id='toc-item-AXM4BC06E16D' data-tocid='AXM4BC06E16D' > <span class='name'>Change a user’s domain information</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Transfer Apple services when federating' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/transfer-apple-services-when-federating-axm6603d9206/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/transfer-apple-services-when-federating-axm6603d9206/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/transfer-apple-services-when-federating-axm6603d9206/web' id='toc-item-AXM6603D9206' data-tocid='AXM6603D9206' > <span class='name'>Transfer Apple services when federating</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Disconnect federation from a domain' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/disconnect-federation-from-a-domain-axmd952e0762/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/disconnect-federation-from-a-domain-axmd952e0762/web' data-ss-analytics-event="acs.link_click" 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data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-google-workspace-axmfdbfe215b/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-google-workspace-axmfdbfe215b/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-google-workspace-axmfdbfe215b/web' id='toc-item-AXMFDBFE215B' data-tocid='AXMFDBFE215B' > <span class='name'>Sync user accounts from Google Workspace</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sync user accounts from Microsoft Entra ID' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-microsoft-entra-id-axm3ec7b95ad/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-microsoft-entra-id-axm3ec7b95ad/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-microsoft-entra-id-axm3ec7b95ad/web' id='toc-item-AXM3EC7B95AD' data-tocid='AXM3EC7B95AD' > <span class='name'>Sync user accounts from Microsoft Entra ID</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sync user accounts from your identity provider' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-identity-provider-axm526a05814/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-identity-provider-axm526a05814/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/sync-user-accounts-identity-provider-axm526a05814/web' id='toc-item-AXM526A05814' data-tocid='AXM526A05814' > <span class='name'>Sync user accounts from your identity provider</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Resolve user account sync conflicts' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXMC3321EF82' onClick='' > <span class='name'>Resolve user account sync conflicts</span> </button> <ul id='node-children-AXMC3321EF82' class='non-leaf-node-children'> <li class="selected"> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Resolve Google Workspace sync conflicts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/resolve-google-workspace-sync-conflicts-axm610294c62/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/resolve-google-workspace-sync-conflicts-axm610294c62/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/resolve-google-workspace-sync-conflicts-axm610294c62/web' id='toc-item-AXM610294C62' data-tocid='AXM610294C62' aria-current='page' > <span class='name'>Resolve Google Workspace sync conflicts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Resolve Microsoft Entra ID OIDC sync conflicts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/resolve-microsoft-entra-oidc-sync-conflicts-axmac8fc4b3d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/resolve-microsoft-entra-oidc-sync-conflicts-axmac8fc4b3d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/resolve-microsoft-entra-oidc-sync-conflicts-axmac8fc4b3d/web' id='toc-item-AXMAC8FC4B3D' data-tocid='AXMAC8FC4B3D' > <span class='name'>Resolve Microsoft Entra ID OIDC sync conflicts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Resolve identity provider OIDC or SCIM sync conflicts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/resolve-identity-provider-oidc-scim-sync-axm9ffa44473/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/resolve-identity-provider-oidc-scim-sync-axm9ffa44473/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/resolve-identity-provider-oidc-scim-sync-axm9ffa44473/web' id='toc-item-AXM9FFA44473' data-tocid='AXM9FFA44473' > <span class='name'>Resolve identity provider OIDC or SCIM sync conflicts</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Integrate with your SIS' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/integrate-with-your-sis-axmff5b12e69/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/integrate-with-your-sis-axmff5b12e69/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/integrate-with-your-sis-axmff5b12e69/web' id='toc-item-AXMFF5B12E69' data-tocid='AXMFF5B12E69' > <span class='name'>Integrate with your SIS</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use SFTP to upload SIS data' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM21C8E1256' onClick='' > <span class='name'>Use SFTP to upload SIS data</span> </button> <ul id='node-children-AXM21C8E1256' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Upload Student Information System data' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/upload-student-information-system-data-axmca6a10439/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/upload-student-information-system-data-axmca6a10439/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/upload-student-information-system-data-axmca6a10439/web' id='toc-item-AXMCA6A10439' data-tocid='AXMCA6A10439' > <span class='name'>Upload Student Information System data</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Best practices for merging data' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/best-practices-for-merging-data-axm32d9a60b7/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/best-practices-for-merging-data-axm32d9a60b7/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/best-practices-for-merging-data-axm32d9a60b7/web' id='toc-item-AXM32D9A60B7' data-tocid='AXM32D9A60B7' > <span class='name'>Best practices for merging data</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Template information for importing data' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/template-information-for-importing-data-axm46d50f6bf/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/template-information-for-importing-data-axm46d50f6bf/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/template-information-for-importing-data-axm46d50f6bf/web' id='toc-item-AXM46D50F6BF' data-tocid='AXM46D50F6BF' > <span class='name'>Template information for importing data</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Apple .csv templates' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXMC49F47A05' onClick='' > <span class='name'>Use Apple .csv templates</span> </button> <ul id='node-children-AXMC49F47A05' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Students template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-students-template-axm1bd5a3b1e/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-students-template-axm1bd5a3b1e/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-students-template-axm1bd5a3b1e/web' id='toc-item-AXM1BD5A3B1E' data-tocid='AXM1BD5A3B1E' > <span class='name'>Apple Students template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Staff template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-staff-template-axm79e293c37/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-staff-template-axm79e293c37/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-staff-template-axm79e293c37/web' id='toc-item-AXM79E293C37' data-tocid='AXM79E293C37' > <span class='name'>Apple Staff template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Courses template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-courses-template-axm5629a4fe4/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-courses-template-axm5629a4fe4/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-courses-template-axm5629a4fe4/web' id='toc-item-AXM5629A4FE4' data-tocid='AXM5629A4FE4' > <span class='name'>Apple Courses template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Classes template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-classes-template-axm0e48f1bbe/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-classes-template-axm0e48f1bbe/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-classes-template-axm0e48f1bbe/web' id='toc-item-AXM0E48F1BBE' data-tocid='AXM0E48F1BBE' > <span class='name'>Apple Classes template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Rosters template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-rosters-template-axmca8275369/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-rosters-template-axmca8275369/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-rosters-template-axmca8275369/web' id='toc-item-AXMCA8275369' data-tocid='AXMCA8275369' > <span class='name'>Apple Rosters template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Apple Locations template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/apple-locations-template-axm230e24905/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/apple-locations-template-axm230e24905/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/apple-locations-template-axm230e24905/web' id='toc-item-AXM230E24905' data-tocid='AXM230E24905' > <span class='name'>Apple Locations template</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use OneRoster .csv templates' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM77A796B7A' onClick='' > <span class='name'>Use OneRoster .csv templates</span> </button> <ul id='node-children-AXM77A796B7A' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='OneRoster Users template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/oneroster-users-template-axm82e7767fc/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/oneroster-users-template-axm82e7767fc/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/oneroster-users-template-axm82e7767fc/web' id='toc-item-AXM82E7767FC' data-tocid='AXM82E7767FC' > <span class='name'>OneRoster Users template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='OneRoster Courses template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/oneroster-courses-template-axm0a62c6a39/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/oneroster-courses-template-axm0a62c6a39/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/oneroster-courses-template-axm0a62c6a39/web' id='toc-item-AXM0A62C6A39' data-tocid='AXM0A62C6A39' > <span class='name'>OneRoster Courses template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='OneRoster Classes template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/oneroster-classes-template-axmd44fbefb3/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/oneroster-classes-template-axmd44fbefb3/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/oneroster-classes-template-axmd44fbefb3/web' id='toc-item-AXMD44FBEFB3' data-tocid='AXMD44FBEFB3' > <span class='name'>OneRoster Classes template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='OneRoster Enrollments template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/oneroster-enrollments-template-axma09e81c4d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/oneroster-enrollments-template-axma09e81c4d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/oneroster-enrollments-template-axma09e81c4d/web' id='toc-item-AXMA09E81C4D' data-tocid='AXMA09E81C4D' > <span class='name'>OneRoster Enrollments template</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='OneRoster Orgs template' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/oneroster-orgs-template-axm763486ff2/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/oneroster-orgs-template-axm763486ff2/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/oneroster-orgs-template-axm763486ff2/web' id='toc-item-AXM763486FF2' data-tocid='AXM763486FF2' > <span class='name'>OneRoster Orgs template</span> </a> </li> </ul> </li> </ul> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage users' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM959B96E54' onClick='' > <span class='name'>Manage users</span> </button> <ul id='node-children-AXM959B96E54' class='non-leaf-node-children'> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Work with users and passwords' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM55DB2AF4A' onClick='' > <span class='name'>Work with users and passwords</span> </button> <ul id='node-children-AXM55DB2AF4A' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Intro to users' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/intro-to-users-axmf52e4f360/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/intro-to-users-axmf52e4f360/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/intro-to-users-axmf52e4f360/web' id='toc-item-AXMF52E4F360' data-tocid='AXMF52E4F360' > <span class='name'>Intro to users</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manually add users' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manually-add-users-axme2e2158c6/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manually-add-users-axme2e2158c6/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manually-add-users-axme2e2158c6/web' id='toc-item-AXME2E2158C6' data-tocid='AXME2E2158C6' > <span class='name'>Manually add users</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage existing users' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manage-existing-users-axm0b917bf68/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manage-existing-users-axm0b917bf68/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manage-existing-users-axm0b917bf68/web' id='toc-item-AXM0B917BF68' data-tocid='AXM0B917BF68' > <span class='name'>Manage existing users</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Inspect a user account' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/inspect-a-user-account-axmd8fcbdd99/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/inspect-a-user-account-axmd8fcbdd99/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/inspect-a-user-account-axmd8fcbdd99/web' id='toc-item-AXMD8FCBDD99' data-tocid='AXMD8FCBDD99' > <span class='name'>Inspect a user account</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set password policies' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/set-password-policies-axme4faad4d4/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/set-password-policies-axme4faad4d4/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/set-password-policies-axme4faad4d4/web' id='toc-item-AXME4FAAD4D4' data-tocid='AXME4FAAD4D4' > <span class='name'>Set password policies</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create or reset user passwords' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/create-or-reset-user-passwords-axmd9c4cbc33/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/create-or-reset-user-passwords-axmd9c4cbc33/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/create-or-reset-user-passwords-axmd9c4cbc33/web' id='toc-item-AXMD9C4CBC33' data-tocid='AXMD9C4CBC33' > <span class='name'>Create or reset user passwords</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Assign roles and privileges' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM9FA953100' onClick='' > <span class='name'>Assign roles and privileges</span> </button> <ul id='node-children-AXM9FA953100' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Intro to roles and privileges' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/intro-to-roles-and-privileges-axm97dd59159/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/intro-to-roles-and-privileges-axm97dd59159/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/intro-to-roles-and-privileges-axm97dd59159/web' id='toc-item-AXM97DD59159' data-tocid='AXM97DD59159' > <span class='name'>Intro to roles and privileges</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View and assign roles' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/view-and-assign-roles-axmb46d473c7/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/view-and-assign-roles-axmb46d473c7/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/view-and-assign-roles-axmb46d473c7/web' id='toc-item-AXMB46D473C7' data-tocid='AXMB46D473C7' > <span class='name'>View and assign roles</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add Content Managers to locations' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/add-content-managers-to-locations-axm0070f6bcf/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/add-content-managers-to-locations-axm0070f6bcf/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/add-content-managers-to-locations-axm0070f6bcf/web' id='toc-item-AXM0070F6BCF' data-tocid='AXM0070F6BCF' > <span class='name'>Add Content Managers to locations</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Verification codes and phone numbers' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM66ABD935C' onClick='' > <span class='name'>Verification codes and phone numbers</span> </button> <ul id='node-children-AXM66ABD935C' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Send verification codes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/send-verification-codes-axmac999973d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/send-verification-codes-axmac999973d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/send-verification-codes-axmac999973d/web' id='toc-item-AXMAC999973D' data-tocid='AXMAC999973D' > <span class='name'>Send verification codes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add or reset verification phone numbers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/add-or-reset-verification-phone-numbers-axmf62ad08b7/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/add-or-reset-verification-phone-numbers-axmf62ad08b7/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/add-or-reset-verification-phone-numbers-axmf62ad08b7/web' id='toc-item-AXMF62AD08B7' data-tocid='AXMF62AD08B7' > <span class='name'>Add or reset verification phone numbers</span> </a> </li> </ul> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Buy content' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM6E742EF16' onClick='' > <span class='name'>Buy content</span> </button> <ul id='node-children-AXM6E742EF16' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Intro to buying content' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/intro-to-buying-content-axme19b23f7f/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/intro-to-buying-content-axme19b23f7f/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/intro-to-buying-content-axme19b23f7f/web' id='toc-item-AXME19B23F7F' data-tocid='AXME19B23F7F' > <span class='name'>Intro to buying content</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Review content payment and billing information' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/review-content-payment-billing-information-axm746a59fa2/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/review-content-payment-billing-information-axm746a59fa2/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/review-content-payment-billing-information-axm746a59fa2/web' id='toc-item-AXM746A59FA2' data-tocid='AXM746A59FA2' > <span class='name'>Review content payment and billing information</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Select and buy content' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/select-and-buy-content-axmc21817890/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/select-and-buy-content-axmc21817890/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/select-and-buy-content-axmc21817890/web' id='toc-item-AXMC21817890' data-tocid='AXMC21817890' > <span class='name'>Select and buy content</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Learn about Custom Apps' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/learn-about-custom-apps-axm58ba3112a/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/learn-about-custom-apps-axm58ba3112a/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/learn-about-custom-apps-axm58ba3112a/web' id='toc-item-AXM58BA3112A' data-tocid='AXM58BA3112A' > <span class='name'>Learn about Custom Apps</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Transfer licenses' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/transfer-licenses-axm1242b0715/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/transfer-licenses-axm1242b0715/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/transfer-licenses-axm1242b0715/web' id='toc-item-AXM1242B0715' data-tocid='AXM1242B0715' > <span class='name'>Transfer licenses</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage content tokens' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manage-content-tokens-axme0f8659ec/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manage-content-tokens-axme0f8659ec/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manage-content-tokens-axme0f8659ec/web' id='toc-item-AXME0F8659EC' data-tocid='AXME0F8659EC' > <span class='name'>Manage content tokens</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Migrate content tokens' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/migrate-content-tokens-axm184f5efb4/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/migrate-content-tokens-axm184f5efb4/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/migrate-content-tokens-axm184f5efb4/web' id='toc-item-AXM184F5EFB4' data-tocid='AXM184F5EFB4' > <span class='name'>Migrate content tokens</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Invite VPP purchasers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/invite-vpp-purchasers-axm45c7f2117/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/invite-vpp-purchasers-axm45c7f2117/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/invite-vpp-purchasers-axm45c7f2117/web' id='toc-item-AXM45C7F2117' data-tocid='AXM45C7F2117' > <span class='name'>Invite VPP purchasers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Plan for migration to Apps and Books' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/plan-for-migration-to-apps-and-books-axm593d6f469/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/plan-for-migration-to-apps-and-books-axm593d6f469/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/plan-for-migration-to-apps-and-books-axm593d6f469/web' id='toc-item-AXM593D6F469' data-tocid='AXM593D6F469' > <span class='name'>Plan for migration to Apps and Books</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage devices' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM1FCF49809' onClick='' > <span class='name'>Manage devices</span> </button> <ul id='node-children-AXM1FCF49809' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Device workflow' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/device-workflow-axm6a88f692e/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/device-workflow-axm6a88f692e/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/device-workflow-axm6a88f692e/web' id='toc-item-AXM6A88F692E' data-tocid='AXM6A88F692E' > <span class='name'>Device workflow</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add devices to your organization' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXMF6B07EB27' onClick='' > <span class='name'>Add devices to your organization</span> </button> <ul id='node-children-AXMF6B07EB27' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage device suppliers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manage-device-suppliers-axmef1c47493/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manage-device-suppliers-axmef1c47493/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manage-device-suppliers-axmef1c47493/web' id='toc-item-AXMEF1C47493' data-tocid='AXMEF1C47493' > <span class='name'>Manage device suppliers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View device information' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/view-device-information-axm02774ff54/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/view-device-information-axm02774ff54/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/view-device-information-axm02774ff54/web' id='toc-item-AXM02774FF54' data-tocid='AXM02774FF54' > <span class='name'>View device information</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Get device order progress reports' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/get-device-order-progress-reports-axm51fc0ee8b/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/get-device-order-progress-reports-axm51fc0ee8b/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/get-device-order-progress-reports-axm51fc0ee8b/web' id='toc-item-AXM51FC0EE8B' data-tocid='AXM51FC0EE8B' > <span class='name'>Get device order progress reports</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add devices from Apple Configurator' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/add-devices-from-apple-configurator-axm200a54d59/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/add-devices-from-apple-configurator-axm200a54d59/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/add-devices-from-apple-configurator-axm200a54d59/web' id='toc-item-AXM200A54D59' data-tocid='AXM200A54D59' > <span class='name'>Add devices from Apple Configurator</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage MDM servers' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXMA0D40C927' onClick='' > <span class='name'>Manage MDM servers</span> </button> <ul id='node-children-AXMA0D40C927' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Intro to MDM servers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/intro-to-mdm-servers-axm659f6bd48/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/intro-to-mdm-servers-axm659f6bd48/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/intro-to-mdm-servers-axm659f6bd48/web' id='toc-item-AXM659F6BD48' data-tocid='AXM659F6BD48' > <span class='name'>Intro to MDM servers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Link to a third-party MDM server' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/link-to-a-third-party-mdm-server-axm1c1be359d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/link-to-a-third-party-mdm-server-axm1c1be359d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/link-to-a-third-party-mdm-server-axm1c1be359d/web' id='toc-item-AXM1C1BE359D' data-tocid='AXM1C1BE359D' > <span class='name'>Link to a third-party MDM server</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Edit a third-party MDM server configuration' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/edit-a-third-party-mdm-server-configuration-axm54ab8fff2/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/edit-a-third-party-mdm-server-configuration-axm54ab8fff2/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/edit-a-third-party-mdm-server-configuration-axm54ab8fff2/web' id='toc-item-AXM54AB8FFF2' data-tocid='AXM54AB8FFF2' > <span class='name'>Edit a third-party MDM server configuration</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete a third-party MDM server' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/delete-a-third-party-mdm-server-axmf9562a999/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/delete-a-third-party-mdm-server-axmf9562a999/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/delete-a-third-party-mdm-server-axmf9562a999/web' id='toc-item-AXMF9562A999' data-tocid='AXMF9562A999' > <span class='name'>Delete a third-party MDM server</span> </a> </li> </ul> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='MDM server assignments' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM37B2FCBE1' onClick='' > <span class='name'>MDM server assignments</span> </button> <ul id='node-children-AXM37B2FCBE1' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Review device assignments' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/review-device-assignments-axmd90dc8475/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/review-device-assignments-axmd90dc8475/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/review-device-assignments-axmd90dc8475/web' id='toc-item-AXMD90DC8475' data-tocid='AXMD90DC8475' > <span class='name'>Review device assignments</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Assign, reassign, or unassign devices' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/assign-reassign-or-unassign-devices-axmf500c0851/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/assign-reassign-or-unassign-devices-axmf500c0851/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/assign-reassign-or-unassign-devices-axmf500c0851/web' id='toc-item-AXMF500C0851' data-tocid='AXMF500C0851' > <span class='name'>Assign, reassign, or unassign devices</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Assign a device that was serviced or replaced' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/assign-a-device-that-was-serviced-or-replaced-axm1f5e148a4/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/assign-a-device-that-was-serviced-or-replaced-axm1f5e148a4/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/assign-a-device-that-was-serviced-or-replaced-axm1f5e148a4/web' id='toc-item-AXM1F5E148A4' data-tocid='AXM1F5E148A4' > <span class='name'>Assign a device that was serviced or replaced</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Turn off Activation Lock' 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href='https://support.apple.com/guide/apple-school-manager/release-devices-axmec4d28461/web' id='toc-item-AXMEC4D28461' data-tocid='AXMEC4D28461' > <span class='name'>Release devices</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Shared iPad' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXMF1428D08F' onClick='' > <span class='name'>Use Shared iPad</span> </button> <ul id='node-children-AXMF1428D08F' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create Shared iPad passcodes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/create-shared-ipad-passcodes-axm124535e27/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/create-shared-ipad-passcodes-axm124535e27/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/create-shared-ipad-passcodes-axm124535e27/web' id='toc-item-AXM124535E27' data-tocid='AXM124535E27' > <span class='name'>Create Shared iPad passcodes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign in to Shared iPad' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/sign-in-to-shared-ipad-axmcb8792453/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/sign-in-to-shared-ipad-axmcb8792453/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/sign-in-to-shared-ipad-axmcb8792453/web' id='toc-item-AXMCB8792453' data-tocid='AXMCB8792453' > <span class='name'>Sign in to Shared iPad</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Shared iPad with Managed Apple Accounts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/use-shared-ipad-with-managed-apple-accounts-axm3a8bb0ab8/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/use-shared-ipad-with-managed-apple-accounts-axm3a8bb0ab8/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/use-shared-ipad-with-managed-apple-accounts-axm3a8bb0ab8/web' id='toc-item-AXM3A8BB0AB8' data-tocid='AXM3A8BB0AB8' > <span class='name'>Use Shared iPad with Managed Apple Accounts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign federated users out of devices' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/sign-federated-users-out-of-devices-axm44f05233d/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/sign-federated-users-out-of-devices-axm44f05233d/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/sign-federated-users-out-of-devices-axm44f05233d/web' id='toc-item-AXM44F05233D' data-tocid='AXM44F05233D' > <span class='name'>Sign federated users out of devices</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Work with Classroom and Schoolwork' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM011F24EA5' onClick='' > <span class='name'>Work with Classroom and Schoolwork</span> </button> <ul id='node-children-AXM011F24EA5' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manually create a class' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manually-create-a-class-axmcb80a904b/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manually-create-a-class-axmcb80a904b/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manually-create-a-class-axmcb80a904b/web' id='toc-item-AXMCB80A904B' data-tocid='AXMCB80A904B' > <span class='name'>Manually create a class</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='User accounts and Schoolwork' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXME65DECFFC' onClick='' > <span class='name'>User accounts and Schoolwork</span> </button> <ul id='node-children-AXME65DECFFC' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage student progress' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manage-student-progress-axm921383508/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manage-student-progress-axm921383508/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manage-student-progress-axm921383508/web' id='toc-item-AXM921383508' data-tocid='AXM921383508' > <span class='name'>Manage student progress</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage user requests' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/manage-user-requests-axma5068dd59/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/manage-user-requests-axma5068dd59/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/manage-user-requests-axma5068dd59/web' id='toc-item-AXMA5068DD59' data-tocid='AXMA5068DD59' > <span class='name'>Manage user requests</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Improve Schoolwork' class='toc-item' 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data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/view-activity-axmf7d043c03/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/view-activity-axmf7d043c03/web' id='toc-item-AXMF7D043C03' data-tocid='AXMF7D043C03' > <span class='name'>View activity</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Appendixes' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-AXM05CA829D7' onClick='' > <span class='name'>Appendixes</span> </button> <ul id='node-children-AXM05CA829D7' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Read log files' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/read-log-files-axm90f9d53f2/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/read-log-files-axm90f9d53f2/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/read-log-files-axm90f9d53f2/web' id='toc-item-AXM90F9D53F2' data-tocid='AXM90F9D53F2' > <span class='name'>Read log files</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Keyboard shortcuts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/keyboard-shortcuts-axm4fd5d7963/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/keyboard-shortcuts-axm4fd5d7963/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/keyboard-shortcuts-axm4fd5d7963/web' id='toc-item-AXM4FD5D7963' data-tocid='AXM4FD5D7963' > <span class='name'>Keyboard shortcuts</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Document revision history' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/document-revision-history-axm6344esz8j/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/document-revision-history-axm6344esz8j/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/document-revision-history-axm6344esz8j/web' id='toc-item-AXM6344ESZ8J' data-tocid='AXM6344ESZ8J' > <span class='name'>Document revision history</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Apple School Manager User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Copyright' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/guide/apple-school-manager/copyright-dda616179258/web' data-ajax-endpoint='https://support.apple.com/guide/apple-school-manager/copyright-dda616179258/web' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/guide/apple-school-manager/copyright-dda616179258/web' id='toc-item-DDA616179258' data-tocid='DDA616179258' > <span class='name'>Copyright</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic book book-content'> <div><body dir="ltr" id="axm610294c62" class="AppleTopic apd-topic" data-istaskopen="true" data-designversion="2" lang="en"><a name="axm610294c62"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/669195026A2CBDE2F5076E83/6691950C525C0969BB055B42/en_US/027012655ffa60501a6b40df04cf18a2.png" alt="" height="30" width="30" originalImageName="GlobalArt/AppIconDefault_SchoolManager.png"></figure><h1>Resolve Google Workspace user account sync conflicts in Apple School Manager</h1><div id="axmb515ace73" class="Subhead"><h2 class="Name">Using Auto Merge</h2><p>When you first use Google Workspace to sync user accounts into Apple School Manager, Auto Merge should be disabled and all user account conflicts should be resolved manually.</p><div class="Alert"><p class="Important"><strong>Important: </strong>If Auto Merge is turned on, new accounts are merged with existing user accounts in Apple School Manager.</p></div><p>If you disconnect from Google Workspace and reconnect, you can choose whether to merge the Google Workspace user accounts. After all the user accounts are synced to Apple School Manager, you can choose to disable Auto Merge to avoid any user account merge issues.</p></div><p>Sync conflicts can occur in one of the following ways:</p><ul><li><p>The Google Workspace Sync connection was disconnected and connected back again, and an Apple School Manager user account was imported using Google Workspace Sync.</p></li><li><p>An Apple School Manager user account has a Person ID value and a <span class="NoBreak">Managed Apple Account</span> that matches a Google Workspace user name you’re attempting to import using Google Workspace Sync.</p></li></ul><div id="axm4da19311c" class="Task"><h2 aria-controls="aria-axm4da19311c" class="Name">Manually resolve Google Workspace user account sync conflicts</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-axm4da19311c"><p>If you have a conflicting user account with Google Workspace, you can manually resolve the conflict.</p><ol><li><p>In Apple School Manager <span class="NoBreak"><img src="https://help.apple.com/assets/669195026A2CBDE2F5076E83/6691950C525C0969BB055B42/en_US/87c33fdf31e108061d7fafd5b5b9467d.png" alt="" height="30" width="34" originalImageName="GlobalArt/IL_SchoolManager.png">, </span>sign in with a user that has the role of Administrator, Site Manager, or People Manager.</p></li><li><p>Select your name at the bottom of the sidebar, select Preferences <span class="NoBreak"><img src="https://help.apple.com/assets/669195026A2CBDE2F5076E83/6691950C525C0969BB055B42/en_US/9799e7757be1e567e42e3e8f5fc173a8.png" alt="" height="30" width="34" originalImageName="GlobalArt/IL_gear.blue.png">, </span>then select <span class="NoBreak">Managed Apple Accounts</span> <span class="NoBreak"><img src="https://help.apple.com/assets/669195026A2CBDE2F5076E83/6691950C525C0969BB055B42/en_US/caa4ae17697f8ca7c628d55a3b1d11bb.png" alt="" height="30" width="34" originalImageName="GlobalArt/IL_applegiftcard.png">.</span></p></li><li><p>Under Google Workspace Sync section, carefully read the Account Conflict message, then select Resolve.</p></li><li><p>Select the Download Conflicts button to download a list of account conflicts, then review the conflicts.</p></li><li><p>If the conflicting accounts are identical to each other in Google Workspace and Apple School Manager, select Merge.</p></li></ol></div></div><Footer>Published Date: June 7, 2024</Footer><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/guide/apple-school-manager/sync-user-accounts-from-microsoft-entra-id-axm3ec7b95ad/1/web/1" class="xRef AppleTopic">Sync user accounts from Microsoft Entra ID to Apple School Manager</a><a href="https://support.apple.com/guide/apple-school-manager/resolve-microsoft-entra-oidc-sync-conflicts-axmac8fc4b3d/1/web/1" class="xRef AppleTopic">Resolve Microsoft Entra ID OIDC user account sync conflicts in Apple School Manager</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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