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769px){.css-16sizc{padding-right:1.6rem;padding-left:1.6rem;}}@media (min-width: 768px){.css-16sizc{padding:1.6rem;margin:1.6rem auto 0;}}@media screen and (min-width: 421px){.css-16sizc{padding-right:1.6rem;padding-left:1.6rem;}}</style><main data-testid="start-component" class="div css-16sizc"><style data-emotion="css o1vqms">.css-o1vqms h1{color:#161616;font-size:4.8rem;font-weight:bold;letter-spacing:0;line-height:5.6rem;cursor:pointer;}.css-o1vqms h2{color:#161616;font-size:2.4rem;font-weight:bold;letter-spacing:0;line-height:3.2rem;margin:0;cursor:pointer;}.css-o1vqms p{color:#161616;font-size:1.8rem;letter-spacing:0;line-height:3.2rem;}</style><style data-emotion="css 1hfe02w">.css-1hfe02w{max-width:768px;}@media screen and (max-width: 540px){.css-1hfe02w{width:100%;}}</style><section class="css-1hfe02w"><style data-emotion="css zhgai3">@media (max-width: 420px){.css-zhgai3{margin:16px;}}</style><div class="css-zhgai3"><style data-emotion-css="1kxdq4r">.css-1kxdq4r{color:#161616;font-weight:700;font-size:2.8rem;line-height:3.2rem;margin:0;display:block;width:100%;min-height:3.2rem;}@media (min-width:768px){.css-1kxdq4r{font-size:4.8rem;line-height:5.6rem;}}</style><h1 class="css-1kxdq4r">Vill du tipsa om ett problem? Gör en anmälan.</h1><style data-emotion="css aujv8d">.css-aujv8d{font-size:2.1rem;font-weight:normal;line-height:3.2rem;color:#4d4d4d;margin:1.6rem 0 4rem;}</style><p class="css-aujv8d">Konsumentverket granskar varor, tjänster och företag. Om du som konsument upptäcker att ett företag har gjort fel eller ser en risk med en vara eller tjänst kan du anmäla det till oss. Tillsammans ser vi till att företag följer lagarna.</p></div><style data-emotion="css b2sofi">.css-b2sofi{background-color:#f2f0f0;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding:2.4rem 3.2rem;}.css-b2sofi p{color:#161616;}.css-b2sofi svg.fa-circle-info{height:4rem;font-size:4rem;margin:0 auto;color:#162259;margin-bottom:2.4rem;}.css-b2sofi h2{font-size:2.4rem;line-height:3.2rem;}.css-b2sofi h3{font-size:2rem;}.css-b2sofi ul li p{margin:0;}@media (max-width: 420px){.css-b2sofi{padding:1.6rem;}}</style><section class="css-b2sofi"><style data-emotion="css 13drduv">.css-13drduv{height:4rem;font-size:4rem;margin:0 auto;color:#162259;margin-bottom:2.4rem;min-height:4rem;min-width:4rem;}</style><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="info-circle" class="svg-inline--fa fa-info-circle fa-w-16 css-13drduv" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M256 8C119.043 8 8 119.083 8 256c0 136.997 111.043 248 248 248s248-111.003 248-248C504 119.083 392.957 8 256 8zm0 110c23.196 0 42 18.804 42 42s-18.804 42-42 42-42-18.804-42-42 18.804-42 42-42zm56 254c0 6.627-5.373 12-12 12h-88c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h12v-64h-12c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h64c6.627 0 12 5.373 12 12v100h12c6.627 0 12 5.373 12 12v24z"></path></svg><style data-emotion="css 6x2lc4">.css-6x2lc4 h1,.css-6x2lc4 h2,.css-6x2lc4 h3,.css-6x2lc4 h4,.css-6x2lc4 h5,.css-6x2lc4 h6{margin:0;color:#161616;}.css-6x2lc4 h1{font-size:4.8rem;font-weight:bold;letter-spacing:0;line-height:5.6rem;}.css-6x2lc4 h2{font-size:2.4rem;line-height:3.2rem;margin-bottom:1.6rem;width:100%;min-height:5rem;}.css-6x2lc4 h3{margin-top:1.6rem;}.css-6x2lc4 h4{font-size:2rem;font-weight:bold;letter-spacing:0;line-height:3.2rem;}.css-6x2lc4 ul{padding-left:0;max-width:73.6rem;}.css-6x2lc4 ul li{margin-bottom:1.6rem;}.css-6x2lc4 ol{counter-reset:listcounter;list-style:none;padding:0;margin:0;}.css-6x2lc4 ol li{counter-increment:listcounter;line-height:3.2rem;font-size:1.8rem;-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;margin-bottom:1.6rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}.css-6x2lc4 ol li p{padding-bottom:0;display:inline;margin:0;}.css-6x2lc4 ol li:before{content:counter(listcounter);background-color:#76b82a;color:#fff;width:2.4rem;height:2.4rem;display:inline-block;border-radius:50%;text-align:center;line-height:2.4rem;font-weight:bold;font-size:1.4rem;margin-right:1.6rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}.css-6x2lc4 p{font-size:1.8rem;line-height:3.2rem;margin:0;white-space:pre-wrap;max-width:73.6rem;color:#4d4d4d;}.css-6x2lc4 p a{display:inline-block;}.css-6x2lc4 b{font-weight:bold;}</style><div class="css-6x2lc4"><style data-emotion-css="8i9rqa">.css-8i9rqa{color:#161616;font-weight:700;font-size:2.4rem;line-height:3.2rem;}@media (min-width:768px){.css-8i9rqa{font-size:3.4rem;line-height:4.8rem;}}</style><h2 class="css-8i9rqa">Läs det här innan du anmäler:</h2><p></p><ol><li><p>Du kommer inte att få någon personlig återkoppling eller hjälp efter din anmälan. Vill du ha hjälp och vägledning för att lösa ditt problem ska du vända dig till Konsumentverkets vägledning via vår webbplats hallåkonsument.se <style data-emotion="css 1rouf9k">.css-1rouf9k{-webkit-text-decoration:none;text-decoration:none;white-space:normal;}.css-1rouf9k.external svg{fill:#0061c2;margin-left:8px!important;position:relative;top:1px;}</style><a href="https://www.hallakonsument.se">Konsumentverkets webbplats hallåkonsument.se</a> I många kommuner finns konsumentvägledning där du också kan få hjälp. <a href="https://www.hallakonsument.se/om-oss/kommunal-konsumentvagledning-kvl">Kontaktuppgifter till kommunal vägledning på hallåkonsument.se</a> </p></li><li><p>Om du vill tipsa om ett problem och hjälpa oss att granska företag ska du göra en anmälan. Klicka på den blå knappen "Jag vill anmäla". </p></li></ol><p></p></div></section><div href="/flow/anmalning-start" class="css-zhgai3"><style data-emotion="css p92zxq">.css-p92zxq{border-radius:0.8rem;background-color:#0061c2;height:5.6rem;width:100%!important;border:unset;color:#ffffff;font-size:2.1rem;line-height:2.3rem;font-weight:700;text-align:center;margin:4rem 0 4.7rem;cursor:pointer;}.css-p92zxq:hover{background:#00478f;-webkit-text-decoration:underline;text-decoration:underline;}.css-p92zxq:active{background:#162259;-webkit-text-decoration:underline;text-decoration:underline;}.css-p92zxq:disabled{background:#d0d0d0;color:#6b6b6b;}.css-p92zxq:visited{color:#ffffff;}@media (max-width: 770px){.css-p92zxq{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}}</style><style data-emotion-css="1pmaa1p">.css-1pmaa1p{-webkit-text-decoration:none;text-decoration:none;text-align:center;display:inline-block;font-size:1.6rem;line-height:2.4rem;font-weight:500;padding:.8rem 2.4rem;color:#ffffff;border-radius:.8rem;width:100%;box-sizing:border-box;cursor:pointer;background-color:#0061c2;}.css-1pmaa1p svg{fill:#ffffff;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}@media (min-width:768px){.css-1pmaa1p{font-size:2.1rem;line-height:2.4rem;width:auto;padding:1.6rem 2.4rem;}}.css-1pmaa1p:hover,.css-1pmaa1p.selectedButtonStyle{background-color:#00518f;-webkit-text-decoration:underline;text-decoration:underline;}.css-1pmaa1p:active{background-color:#162259;-webkit-text-decoration:underline;text-decoration:underline;}.css-1pmaa1p:disabled{color:#6B6B6B;background-color:#D0D0D0;-webkit-text-decoration:none;text-decoration:none;box-shadow:none;cursor:inherit;}.css-1pmaa1p:disabled svg{fill:#6B6B6B;}</style><button class="css-p92zxq css-1pmaa1p">Jag vill anmäla</button></div><section><div class="css-zhgai3"><style data-emotion="css 1plbqry">.css-1plbqry h2{font-size:2.4rem;font-weight:bold;line-height:3.2rem;margin:0 0 1.6rem;}.css-1plbqry p{color:#4d4d4d;font-size:2.1rem;line-height:3.2rem;margin:0 0 1.6rem;}</style><div class="css-6x2lc4"><style data-emotion-css="8i9rqa">.css-8i9rqa{color:#161616;font-weight:700;font-size:2.4rem;line-height:3.2rem;}@media (min-width:768px){.css-8i9rqa{font-size:3.4rem;line-height:4.8rem;}}</style><h2 class="css-8i9rqa">Vill du hellre skicka brev?</h2><p>Om du inte vill göra din anmälan på webbplatsen går det bra att skriva brev till oss</p></div></div><div class="css-zhgai3"><style data-emotion="css 1infhz2">.css-1infhz2{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-top:2.4rem;cursor:pointer;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;border:0;background:transparent;width:100%;}</style><button aria-expanded="false" class="css-1infhz2"><style data-emotion="css r1v2v">.css-r1v2v{color:#0061c2;font-size:2.1rem;font-weight:500;letter-spacing:0;line-height:2.4rem;cursor:pointer;}.css-r1v2v:hover{-webkit-text-decoration:underline;text-decoration:underline;}</style><span class="css-r1v2v">Skriv brev så här</span><style data-emotion="css 1gwd3at">.css-1gwd3at{margin-left:.8rem;font-size:2rem;color:#0061c2;width:1.6rem;height:1.6rem;}</style><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-1gwd3at" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></button></div><div><style data-emotion="css 7ablda">.css-7ablda{color:#161616;font-size:3.4rem;font-weight:bold;letter-spacing:0;line-height:4.8rem;margin-top:4.8rem;padding-bottom:.8rem;}@media (max-width: 420px){.css-7ablda{margin:16px;}}</style><h2 class="css-7ablda">Frågor och svar</h2><style data-emotion="css uk7lhd">.css-uk7lhd{border-bottom:0.8rem solid #92d2f4;}</style><div class="css-uk7lhd"></div><style data-emotion="css 1y4es60">.css-1y4es60{width:100%;margin-top:1.6rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding:1.6rem 0;cursor:pointer;background-color:#ffffff;padding-left:24px;padding-right:24px;}.css-1y4es60:hover h3{color:#162259;}.css-1y4es60 h3{font-size:2.4rem;line-height:3.2rem;margin:0;text-align:left;}.css-1y4es60 span{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;}.css-1y4es60 button{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;}.css-1y4es60:hover{background-color:#ddf1fd;}.css-1y4es60:visited h3{color:#800080;}</style><div class="css-1y4es60"><style data-emotion="css jkfnov">.css-jkfnov{width:100%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;justify-items:space-between;background:none;border:none;z-index:1;}</style><button class="css-jkfnov"><style data-emotion="css en57nq">.css-en57nq{color:#0061c2;font-size:2.4rem;font-weight:bold;line-height:3.2rem;cursor:pointer;-webkit-text-decoration:underline;text-decoration:underline;}</style><h3 class="css-en57nq">Vad kan jag anmäla?</h3><span><style data-emotion="css 11up2jh">.css-11up2jh{font-size:2.4rem;color:#0061c2;}</style><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div><div class="css-1y4es60"><button class="css-jkfnov"><h3 class="css-en57nq">Jag vill både anmäla och få hjälp. Hur gör jag?</h3><span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div><div class="css-1y4es60"><button class="css-jkfnov"><h3 class="css-en57nq">Jag har anmält. Vad händer nu?</h3><span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div><div class="css-1y4es60"><button class="css-jkfnov"><h3 class="css-en57nq">Vad betyder grupptalan?</h3><span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div><div class="css-1y4es60"><button class="css-jkfnov"><h3 class="css-en57nq">Vad innebär KO-biträde?</h3><span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div><div class="css-1y4es60"><button class="css-jkfnov"><h3 class="css-en57nq">Vad är ARN?</h3><span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down fa-w-14 css-11up2jh" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-testid="listen-link-desktop"><path fill="currentColor" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span></button></div></div></section></section></main><style data-emotion="css 1trnc1h">.css-1trnc1h{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-top:104px;border-bottom:solid 40px #162259;background-color:#92d2f4;color:#000;}</style><footer data-testid="footer-component" class="css-1trnc1h"><style data-emotion="css yi4lqf">.css-yi4lqf{max-width:1024px;width:100%;margin:4rem auto 0;}.css-yi4lqf button{max-width:768px;}@media screen and (max-width: 540px){.css-yi4lqf{padding-right:0;padding-left:0;}}</style><div class="css-yi4lqf"><style data-emotion-css="1yhg9qd">.css-1yhg9qd{color:#161616;font-weight:700;font-size:2.4rem;line-height:3.2rem;color:#161616;font-size:2.8rem;line-height:3.2rem;margin:0 0 1.6rem;text-align:center;}@media (min-width:768px){.css-1yhg9qd{font-size:3.4rem;line-height:4.8rem;}}@media (min-width:768px){.css-1yhg9qd{text-align:center;}}</style><h2 class="css-1yhg9qd">Om webbtjänsten</h2><style data-emotion="css wnnnnb">.css-wnnnnb{color:#161616;max-width:941px;font-size:1.8rem;text-align:left;margin:0 auto;line-height:3.2rem;}@media screen and (max-width: 950px){.css-wnnnnb{width:100%;text-align:start;padding-left:1.6rem;padding-right:1.6rem;}}</style><p class="css-wnnnnb">I den här webbtjänsten kan du anmäla företag, varor, tjänster och aktiviteter som du upplever bryter mot dina konsumenträttigheter. Din information hjälper oss på Konsumentverket i vårt arbete. Om du har frågor om, eller synpunkter på vår verksamhet är du välkommen att kontakta oss. Tack för att du hjälper oss att granska företag och skydda konsumenter.</p><style data-emotion="css 16x40d4">.css-16x40d4{max-width:100%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;list-style:none;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0 auto;margin:1.6rem -2rem 2.4rem;}@media screen and (max-width: 1000px){.css-16x40d4{margin:1.6rem -4.2rem 2.4rem;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;}}@media screen and (max-width: 1000px){.css-16x40d4:last-of-type{margin-bottom:0rem;}}</style><ul class="css-16x40d4"><style data-emotion="css 1gtxxf2">.css-1gtxxf2{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;}@media screen and (max-width: 1000px){.css-1gtxxf2{margin-bottom:1.6rem;}}.css-1gtxxf2:after{content:"";border-right:1px solid #4d4d4d;width:1px;height:2.4rem;}.css-1gtxxf2:last-of-type::after{display:none;}.css-1gtxxf2 a{padding:0.3rem;position:relative;line-height:2.4rem;-webkit-text-decoration:underline;text-decoration:underline;font-size:1.8rem;font-weight:500;margin-right:1.6rem;margin-left:1.6rem;border-radius:0;}.css-1gtxxf2 a:hover{background-color:#ddf1fd;-webkit-text-decoration:none;text-decoration:none;}.css-1gtxxf2 a:focus{outline-color:#161616;}.css-1gtxxf2 a:active{-webkit-text-decoration:underline;text-decoration:underline;}</style><li class="css-1gtxxf2"><a href="https://www.konsumentverket.se/kontakt/kontakta-konsumentverket/" rel="">Kontakt</a></li><li class="css-1gtxxf2"><a href="https://www.konsumentverket.se/om-konsumentverket/" rel="">Om konsumentverket</a></li><li class="css-1gtxxf2"><a href="https://www.konsumentverket.se/webbplatsen/om-webbplatsen/kakor-cookies/" rel="">Kakor</a></li><li class="css-1gtxxf2"><a href="https://www.konsumentverket.se/om-konsumentverket/var-verksamhet/behandling-av-personuppgifter/" rel="">Behandling av personuppgifter</a></li><li class="css-1gtxxf2"><a href="https://www.konsumentverket.se/webbplatsen/om-webbplatsen/tillganglighetsredogorelse-for-konsumentverket.se/" rel="">Tillgänglighetsredogörelse</a></li><li class="css-1gtxxf2"><style data-emotion="css 2sbhoh">.css-2sbhoh{color:#0061c2;padding:0.3rem;position:relative;line-height:2.4rem;-webkit-text-decoration:underline;text-decoration:underline;font-size:1.8rem;font-weight:500;margin-right:1.6rem;margin-left:1.6rem;border-radius:0;}.css-2sbhoh:hover{background-color:#ddf1fd;-webkit-text-decoration:none;text-decoration:none;}.css-2sbhoh:active{-webkit-text-decoration:underline;text-decoration:underline;color:#162259;}</style><a href="#" class="noStyle css-2sbhoh">Ändra val för kakor</a></li></ul></div></footer></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"currentPage":{"__typename":"RfStartsida","nonReport":{"json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Vill du hellre skicka brev?","nodeType":"text"}],"nodeType":"heading-2"},{"data":{},"content":[{"data":{},"marks":[],"value":"Om du inte vill göra din anmälan på webbplatsen går det bra att skriva brev till oss","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"},"__typename":"RfStartsidaNonReport"},"reviewHelp":null,"name":"Hjälp oss granska","headline":"Vill du tipsa om ett problem? Gör en anmälan.","preamble":"[Detta fält används inte just nu då ingressen är hårdkodad på grund av prestandaproblem.]","reportButton":"Jag vill anmäla","faqTitle":"Frågor och svar","flowStart":{"__typename":"Flow","name":"Anmälningsflöde Start - Välj område","slug":"anmalning-start"},"faqTextBlocksCollectionCollection":{"__typename":"RfStartsidaFaqTextBlocksCollectionCollection","items":[{"__typename":"TextRte","text":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Till oss kan du anmäla problem inom följande områden:\r","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Produktsäkerhet\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Marknadsföring\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Avtalsvillkor\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Reserättigheter\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Prisinformation\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Säljmetoder\r","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Spam","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.konsumentverket.se/for-konsument/att-anmala-till-konsumentverket/det-har-kan-du-anmala/"},"content":[{"nodeType":"text","value":"Mer information om vad du kan anmäla till oss","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]}]},"__typename":"TextRteText"},"title":"Vad kan jag anmäla?"},{"__typename":"TextRte","text":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"En anmälan gör du på den här sidan, tryck på den blå knappen \"Jag vill anmäla\". Vid en anmälan får du ingen personlig återkoppling eller hjälp. Har du en tvist med ett företag, till exempel en reklamation, och vill ha hjälp med hur du ska gå vidare ska du vända dig till Konsumentverkets vägledning via vår webbplats hallåkonsument.se","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.hallakonsument.se/"},"content":[{"nodeType":"text","value":"Till Konsumentverkets webbplats hallåkonsument.se","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]}]},"__typename":"TextRteText"},"title":"Jag vill både anmäla och få hjälp. Hur gör jag?"},{"__typename":"TextRte","text":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Vi registrerar din anmälan och avgör om vi ska granska företaget eller produkten. Alla anmälningar blir inte ärenden. Om vi inleder ett ärende kontaktar vi företaget och försöker i första hand få företaget att själva rätta till felet. Skulle vi inte komma överens kan ärendet gå vidare till domstol. Du får ingen personlig återkoppling eller hjälp efter din anmälan. O","marks":[],"data":{}},{"nodeType":"text","value":"m du vill komplettera en anmälan du gjort, kontakta registraturen på konsumentverket@konsumentverket.se. ","marks":[],"data":{}},{"nodeType":"text","value":" \n","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.konsumentverket.se/for-konsument/att-anmala-till-konsumentverket/efter-du-anmalt/"},"content":[{"nodeType":"text","value":"Mer information om vad som händer efter att du anmält","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]}]},"__typename":"TextRteText"},"title":"Jag har anmält. Vad händer nu?"},{"__typename":"TextRte","text":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Konsumentombudsmannen (KO) kan hjälpa en grupp konsumenter som har en tvist med ett företag. KO företräder då en hel grupp av konsumenter vid domstol.\r\n","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.konsumentverket.se/for-konsument/att-anmala-till-konsumentverket/grupptalan/"},"content":[{"nodeType":"text","value":"Mer om grupptalan ","marks":[],"data":{}}]},{"nodeType":"text","value":" ","marks":[],"data":{}}]}]},"__typename":"TextRteText"},"title":"Vad betyder grupptalan?"},{"__typename":"TextRte","text":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Konsumentombudsmannen (KO) kan ibland hjälpa enskilda konsumenter i en tvist med ett företag. 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