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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/1cc361f11003d45f/d48b3627ca9abbda/1728898925_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="page-template page-template-elementor page-template-elementor-php page page-id-784905 page-parent https://www.liveagent.com/pricing/ tarifas pricing elementor-default elementor-kit-16001 elementor-page elementor-page-784905"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="es-ES" onover-preload="1"> <img src="https://www.liveagent.es/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-spanish-container"><ul id="menu-header-navigation-2-spanish" class="nav"><li id="menu-item-166843" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166843"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Producto</a> <ul class="sub-menu"> <li id="menu-item-166848" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166848"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Visión general</a> <ul class="sub-menu"> <li id="menu-item-916219" class="icn-menu-tour menu-item menu-item-type-post_type menu-item-object-page menu-item-916219"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-tour"></use></svg><a href="https://www.liveagent.es/tour/" title="Descubre LiveAgent, el software de help desk con +130 funciones, soporte 24/7 y prueba gratis de 30 días. ¡Mejora tu atención al cliente hoy!" hreflang="es-ES" onover-preload="1">Haz un tour<div class="menu-item-description">Resumen de LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.es/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-166844" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166844"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Producto</a> <ul class="sub-menu"> <li id="menu-item-916220" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916220"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-help-desk"></use></svg><a href="https://www.liveagent.es/software-de-help-desk/" title="Descubra los 15 mejores software de help desk para 2024. Mejore su atención al cliente con LiveAgent: prueba gratis, sin tarjeta requerida." hreflang="es-ES" onover-preload="1">Help desk<div class="menu-item-description">Plataforma omnicanal de atención al cliente</div></a></li> <li id="menu-item-664694" class="icn-menu-ticketing menu-item menu-item-type-custom menu-item-object-custom menu-item-664694"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.liveagent.es/software-gestion-tickets/" title='Descubre los 20 mejores softwares de ticketing en 2024. Mejora tu soporte al cliente con LiveAgent: prueba gratis 30 días, ¡sin tarjeta!"' hreflang="es-ES" onover-preload="1">Ticketing<div class="menu-item-description">Sistema avanzado de tickets</div></a></li> <li id="menu-item-166839" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-166839"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.liveagent.es/software-de-chat-en-vivo/" title="Descubre los 15 mejores softwares de chat en vivo para 2024 con LiveAgent. Mejora el servicio al cliente con funciones avanzadas y prueba gratis." hreflang="es-ES" onover-preload="1">Chat en vivo<div class="menu-item-description">El chat en vivo más rápido del mercado</div></a></li> </ul> </li> <li id="menu-item-166873" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166873"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">sub</a> <ul class="sub-menu"> <li id="menu-item-916222" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916222"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.liveagent.es/servicio-al-cliente-de-redes-sociales/" title="Centraliza el soporte en redes sociales con LiveAgent: gestiona mensajes y tickets de Facebook, Instagram, Twitter y más en un solo lugar. ¡Prueba gratis!" hreflang="es-ES" onover-preload="1">Redes sociales<div class="menu-item-description">Responde a tus seguidores directamente desde LiveAgent</div></a></li> <li id="menu-item-695918" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695918"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.liveagent.es/software-centro-de-llamadas/" title='Descubre el mejor software de call center 2024 con LiveAgent: omnicanal, sin hardware, soporte 24/7 y prueba gratis sin tarjeta de crédito."' hreflang="es-ES" onover-preload="1">Centro de llamadas<div class="menu-item-description">Software de centro de llamadas integrado</div></a></li> <li id="menu-item-775655" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-775655"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="https://www.liveagent.es/software-base-de-conocimientos/" title="Descubre y compara los 20 mejores software de base de conocimientos en 2024. Mejora productividad, reduce costos y optimiza tu empresa." hreflang="es-ES" onover-preload="1">Base de conocimientos<div class="menu-item-description">Proporcione opciones de autoservicio</div></a></li> </ul> </li> <li id="menu-item-166849" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166849"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Úsanos para</a> <ul class="sub-menu"> <li id="menu-item-166828" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166828"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.liveagent.es/negocio/" title='LiveAgent: software de soporte técnico escalable y adaptable para cualquier negocio. Mejora ingresos, satisfacción y fidelidad del cliente. ¡Pruébalo gratis!"' hreflang="es-ES" onover-preload="1">Soluciones empresariales<div class="menu-item-description">Diferentes negocios, diferentes soluciones</div></a></li> <li id="menu-item-166824" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166824"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.liveagent.es/industria/" title='Descubre cómo LiveAgent mejora el servicio al cliente en cualquier industria con soporte omnicanal, prueba gratuita y sin tarjeta de crédito."' hreflang="es-ES" onover-preload="1">Soluciones industriales<div class="menu-item-description">Adapte LiveAgent a su industria</div></a></li> <li id="menu-item-748042" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-748042"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="/historias-exito/" title="El texto presenta una serie de empresas y sitios web. Entre ellas, destaca Post Affiliate Pro, un software de seguimiento de afiliados líder que cuenta con la confianza de más de 30k empresas. También se menciona a ZľavaDňa, Websupport, SolidTrust Pay, Slido, Refresher, Ready2Order, Nutricia, Martinus, L&L Europe, Huawei, Hostinger y Habrahabr. Cada una de ellas tiene un área de especialidad, como alojamiento web, servicios de pago, blogs sobre IT, entre otros." hreflang="es-ES" onover-preload="1">Casos de uso<div class="menu-item-description">Un producto, múltiples escenarios de casos de uso</div></a></li> </ul> </li> <li id="menu-item-166850" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166850"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Integraciones</a> <ul class="sub-menu"> <li id="menu-item-951149" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951149"><a href="https://www.liveagent.es/integraciones/whatsapp/" title="Integra WhatsApp con LiveAgent para centralizar mensajes en un sistema de tickets, mejorar la atención al cliente y aumentar la eficiencia. Prueba gratis." hreflang="es-ES" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166886" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166886"><a href="/integraciones/wordpress/" title="Descubre cómo integrar LiveAgent en WordPress para añadir un chat en vivo en tu sitio y brindar soporte instantáneo a tus clientes." hreflang="es-ES" onover-preload="1">WordPress</a></li> <li id="menu-item-166887" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166887"><a href="/integraciones/prestashop/" title="Si quieres que tus clientes te contacten más rápido, considera la posibilidad de añadir un botón de chat en vivo para tu página web de Prestashop con nuestra integración de LiveAgent." hreflang="es-ES" onover-preload="1">Prestashop</a></li> <li id="menu-item-166888" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166888"><a href="/integraciones/magento/" title="Integra Magento 2 con LiveAgent para gestionar pedidos y mejorar la atención al cliente desde una sola plataforma. ¡Prueba gratis 30 días!" hreflang="es-ES" onover-preload="1">Magento</a></li> <li id="menu-item-166889" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166889"><a href="/integraciones/shopify/" title="Integra Shopify con LiveAgent para añadir chat en vivo, mejorar la atención al cliente y aumentar la satisfacción y compromiso en tu tienda online." hreflang="es-ES" onover-preload="1">Shopify</a></li> <li id="menu-item-166890" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166890"><a href="/integraciones/mailchimp/" title="Integra Mailchimp con LiveAgent para gestionar suscripciones, mejorar tu email marketing y agilizar la atención al cliente fácilmente." hreflang="es-ES" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166891" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166891"><a href="/integraciones/pipedrive/" title="Integra PipeDrive con LiveAgent para gestionar clientes potenciales, automatizar flujos de trabajo y optimizar ventas desde un panel único." hreflang="es-ES" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166892" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166892"><a href="/integraciones/slack/" title="Descubre cómo la integración de Slack con LiveAgent optimiza la comunicación en equipo, permitiendo recibir notificaciones automáticas sobre tickets nuevos, abiertos o cerrados, y configurar reglas personalizadas. Aumenta la eficiencia y mantente al tanto de las interacciones con clientes en tiempo real. ¡Integra Slack con LiveAgent y transforma tu flujo de trabajo hoy mismo!" hreflang="es-ES" onover-preload="1">Slack</a></li> <li id="menu-item-166852" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166852"><a href="/integraciones/" title="Descubre cómo maximizar el valor de tu software con las integraciones de LiveAgent. Mejora la comunicación y optimiza tu negocio fácilmente." hreflang="es-ES" onover-preload="1">Más integraciones</a></li> </ul> </li> </ul> </li> <li id="menu-item-166845" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166845"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Recursos</a> <ul class="sub-menu"> <li id="menu-item-166857" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166857"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Aprenda</a> <ul class="sub-menu"> <li id="menu-item-166859" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166859"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="/academia/" title='Descubre recursos clave para mejorar tu servicio al cliente. Aprende habilidades, estrategias y mejores prácticas con Academia LiveAgent. ¡Visítanos!"' hreflang="es-ES" onover-preload="1">Academia<div class="menu-item-description">Conviértete en un experto en servicio al cliente</div></a></li> <li id="menu-item-744804" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-744804"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="https://www.liveagent.es/plantillas-correo-electronico/" title="Descubre plantillas de email gratuitas en LiveAgent para mejorar la atención al cliente, aumentar ventas y agilizar tus respuestas. ¡Explora ahora!" hreflang="es-ES" onover-preload="1">Plantillas<div class="menu-item-description">Plantillas personalizables para cada ocasión</div></a></li> <li id="menu-item-748044" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-748044"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="/checklists/" title='Accede a listas de verificación detalladas para optimizar tu negocio. Mejora flujos de trabajo, atención al cliente y más. ¡Organízate ahora!"' hreflang="es-ES" onover-preload="1">Listas de verificación<div class="menu-item-description">Cómo manejar tus procesos</div></a></li> </ul> </li> <li id="menu-item-166874" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166874"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">sub</a> <ul class="sub-menu"> <li id="menu-item-166862" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-166862"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title='Descubre consejos de atención al cliente, software de soporte y estrategias de crecimiento en el blog de LiveAgent. ¡Mejora tu negocio hoy!"' hreflang="es-ES" onover-preload="1">Blog<div class="menu-item-description">Noticias sobre servicio al cliente y LiveAgent</div></a></li> <li id="menu-item-166863" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166863"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="/glosario/" title="Descubra un completo glosario de términos de servicio al cliente y software help desk. Ideal para principiantes y expertos. ¡Visítenos ahora!" hreflang="es-ES" onover-preload="1">Glosario<div class="menu-item-description">Aprender terminología de servicio al cliente</div></a></li> <li id="menu-item-748045" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-748045"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portal de soporte<div class="menu-item-description">Artículos y guías instructivos</div></a></li> </ul> </li> <li id="menu-item-166875" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166875"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">sub</a> <ul class="sub-menu"> <li id="menu-item-166866" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166866"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.liveagent.es/prueba-de-tipeo/" title="¡Mejora tu velocidad de escritura con nuestra prueba de mecanografía! Aumenta tu productividad y satisface a tus clientes con respuestas rápidas." hreflang="es-ES" onover-preload="1">Prueba de mecanografía<div class="menu-item-description">Mejora tu velocidad de escritura</div></a></li> <li id="menu-item-951147" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951147"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.liveagent.es/reviews/" title="Descubre reseñas detalladas de software de atención al cliente. Compara funciones, precios y rendimiento para elegir la mejor opción para tu negocio." hreflang="es-ES" onover-preload="1">Reseñas<div class="menu-item-description">Echa un vistazo a las reseñas de funciones del software</div></a></li> </ul> </li> <li id="menu-item-166858" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166858"><a href="#" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Empresa</a> <ul class="sub-menu"> <li id="menu-item-340016" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340016"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.liveagent.es/sobre-nosotros/sobre-liveagent/" title="Descubre LiveAgent: el software de soporte original con chat en vivo y tickets. Más de 40,000 empresas confían en nosotros. ¡Conócenos!" hreflang="es-ES" onover-preload="1">Sobre nosotros<div class="menu-item-description">Descubre el equipo detrás del producto</div></a></li> <li id="menu-item-166822" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166822"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.liveagent.es/distinciones-y-certificados/" title="Descubre los premios y certificados que posicionan a LiveAgent como líder en soporte al cliente, chat en vivo y software de mesa de ayuda." hreflang="es-ES" onover-preload="1">Premios<div class="menu-item-description">Nuestros premios y logros</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166846" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166846"><a href="/herramientas/" title="Descubre todas las funciones de LiveAgent: gestión de tickets, automatización, integraciones y más. ¡Optimiza tu soporte y prueba gratis!" hreflang="es-ES" onover-preload="1">Funciones</a></li> <li id="menu-item-803053" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-803053"><a href="/tarifas/" aria-current="page" title="Planes de LiveAgent desde $15/mes. Soporte eficaz con ticketing, chat en vivo, redes sociales y más. Prueba gratis 30 días, sin tarjeta." hreflang="es-ES">Precios</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prueba/" class="Button Button--outline" title="Regístrese en LiveAgent y comience su prueba gratuita de 30 días hoy. ¡Descubra el mejor software de atención al cliente!" hreflang="es-ES" onover-preload="1"> <span>Prueba</span> </a> <a href="/iniciar-sesion/" class="Button Button--login" title="Inicia sesión fácilmente en tu cuenta de LiveAgent y gestiona tus servicios de atención al cliente con eficiencia." hreflang="es-ES" onover-preload="1"> <span>Ingreso</span> <span class="tooltip">Ingreso</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Solicita una demo de LiveAgent y descubre cómo mejorar la satisfacción del cliente y aumentar ventas con nuestro recorrido personalizado." hreflang="es-ES" onover-preload="1"> <span>Demo</span> </a> <a href="/prueba/" class="Button Button--outline" title="Regístrese en LiveAgent y comience su prueba gratuita de 30 días hoy. ¡Descubra el mejor software de atención al cliente!" hreflang="es-ES" onover-preload="1"> <span>Prueba</span> </a> <a href="/iniciar-sesion/" class="Button Button--login" title="Inicia sesión fácilmente en tu cuenta de LiveAgent y gestiona tus servicios de atención al cliente con eficiencia." hreflang="es-ES" onover-preload="1"> <span>Ingreso</span> <span class="tooltip">Ingreso</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-es" lang="es"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Oriente Medio</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/ceni/" title='LiveAgent - планове от $15/месец! Изберете идеалния за вас с мощни функции за управление на клиенти. Безплатен тестов период!"' hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/cenik/" title="Vyberte si z cenově dostupných plánů LiveAgent od 15 $/měsíc. Získejte efektivní zákaznickou podporu s ticketingem, live chatem a dalšími funkcemi!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/prisfastsaettelse/" title="Prisfastsættelse for LiveAgent: Effektive supportløsninger fra $15/måned, inkl. live chat, billettering & integrationer. Prøv gratis i 14 dage!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/preise/" title="Effiziente Helpdesk-Lösung: LiveAgent bietet flexible Tarife ab 15 $/Monat. Teste kostenlos & finde den perfekten Plan für dein Unternehmen!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/hinnakiri/" title="Taskukohased LiveAgenti plaanid alates $15/kuus. Proovi tasuta ja vali parim lahendus oma klienditoe vajadustele!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </span> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/pricing/" title="Découvrez les plans tarifaires LiveAgent à partir de 15 $/mois. Essayez gratuitement et trouvez la solution parfaite pour vos besoins d'assistance !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/timologisi/" title="Προσιτά προγράμματα υποστήριξης πελατών από $15/μήνα. Δοκιμάστε δωρεάν το LiveAgent και αναβαθμίστε την εξυπηρέτησή σας!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/cjenik/" title='Odaberite idealan LiveAgent plan za vašu podršku — već od $15 mjesečno. Isprobajte besplatno, bez kreditne kartice! 🌟"' hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/prezzi/" title="Piani LiveAgent a partire da $9/mese: ticketing, live chat, integrazioni e altro. Prova gratuita senza carta di credito!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/cenas/" title="Izvēlieties LiveAgent cenas no $15/mēnesī! Ideāli risinājumi biznesa atbalstam ar bagātīgām funkcijām un bezmaksas izmēģinājumu!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/kainodara/" title="Atraskite LiveAgent kainodaros planus nuo 15 $/mėn.! Efektyvus klientų aptarnavimas su įvairiomis funkcijomis, išbandykite nemokamai!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/arazas/" title="Fedezze fel a LiveAgent elérhető árazási csomagjait kis-, közép- és nagyvállalkozások számára, 14 napos ingyenes próbával!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/prijzen/" title="Bekijk LiveAgent prijzen! Betaalbare klantensupport vanaf €15/maand. Gratis proef, geen contracten, alle functies voor elk team!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/priser/" title='Oppdag LiveAgent med fleksible planer fra $9/mnd. Gratis prøveperiode, ingen binding, og avanserte funksjoner for kundesupport!"' hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/cennik/" title="Sprawdź cennik LiveAgent! Plany od $15/miesiąc, darmowy okres próbny, brak umów. Wybierz idealne rozwiązanie dla swojej firmy!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/tarife/" title="Descoperă planurile LiveAgent de suport clienți, începând de la $15/agent/lună. Funcții avansate, încercare gratuită!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/cennik/" title="Cenovo dostupný helpdesk softvér LiveAgent s plánmi od $15/mesiac. Tiketing, live chat, integrácie a skúšobná verzia zdarma!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/cene/" title="Odkrijte cenovno dostopne načrte LiveAgent že od $15/mesec! Zagotovite si vrhunsko podporo strankam s funkcijami za podjetja vseh velikosti." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dingjia/" title="LiveAgent计划起价为15美元/代理/月。创建自定义域，电子邮件Ticketing，联系表单，论坛 & 知识库。一个地方的所有功能都是69美元/代理/月。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/pagpresyo/" title="LiveAgent pricing starts at $15/month. Flexible plans for small to enterprise businesses. 14-day free trial, no credit card needed!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/bang-phi-dich-vu/" title="Khám phá các gói dịch vụ LiveAgent từ $15/tháng, hỗ trợ khách hàng toàn diện với live chat, quản lý ticket, AI, tích hợp đa kênh & nhiều hơn!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Oriente Medio</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/eltaseer/" title="خطط LiveAgent تبدأ من 15$/شهر. دعم متعدد اللغات، دردشة مباشرة، وقاعدة معرفة. جرب مجاناً الآن بدون بطاقة ائتمانية!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/pricing/" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/precos/" title="Planos LiveAgent a partir de $15/mês: suporte eficiente com chat ao vivo, ticketing, integrações e mais. Teste grátis por 30 dias!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="¡Copiado!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.84"> <link rel="stylesheet" id="components/BlockCoupon" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/BlockCoupon.min.css?ver=1.25.84"> <div data-elementor-type="wp-page" data-elementor-id="784905" class="elementor elementor-784905 elementor-777458" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-5cf0163c BlockCoupon BlockCoupon--narrow is-expanded elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5cf0163c" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6520c3e5 wrapper" data-id="6520c3e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7f878d1c elementor-widget elementor-widget-heading" data-id="7f878d1c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-oferta-limitada-de-primavera">OFERTA LIMITADA DE PRIMAVERA</h2> </div> </div> <div class="elementor-element elementor-element-32d365f0 mb-0 elementor-widget elementor-widget-heading" data-id="32d365f0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-para-cualquier-plan-mensual-de-liveagent">para cualquier plan mensual de LiveAgent</h4> </div> </div> <div class="elementor-element elementor-element-6c284319 elementor-widget elementor-widget-text-editor" data-id="6c284319" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>¡Obtén una oferta increíble en cualquier plan mensual de LiveAgent con nuestra campaña de primavera 2025!</p> </div> </div> <div class="elementor-element elementor-element-206366f3 elementor-widget elementor-widget-shortcode" data-id="206366f3" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Countdown" data-endtime="2025-04-22 09:00:00"> <div class="Countdown__items"> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--days" data-days></span> <span class="Countdown__label">Días</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--hours" data-hours></span> <span class="Countdown__label">Horas</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--minutes" data-minutes></span> <span class="Countdown__label">Minutos</span> </div> <div class="Countdown__item"> <span class="Countdown__digits Countdown__digits--seconds" data-seconds></span> <span class="Countdown__label">Segundos</span> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-32790020 elementor-widget elementor-widget-html" data-id="32790020" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <p>1. CREA TU PRUEBA GRATUITA DE 30 DÍAS</p> <a href="https://www.liveagent.es/prueba/" class="Button BlockCoupon__btn" title="Regístrese en LiveAgent y comience su prueba gratuita de 30 días hoy. ¡Descubra el mejor software de atención al cliente!" hreflang="es-ES" onover-preload="1">Crea tu prueba GRATIS</a> </div> </div> <div class="elementor-element elementor-element-738d0458 elementor-widget elementor-widget-html" data-id="738d0458" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <p style="color:#000 ">2. APLICA EL CÓDIGO DURANTE EL PAGO EN LA APP</p> <div class="BlockCoupon__code Copy"> <span class="BlockCoupon__code-text textarea-pseudo">SPRINGDEAL50</span> <button class="BlockCoupon__btn Button--copy icn-copy"><svg class="icon icon-copy"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#copy"></use></svg><span>Copiar cupón</span></button> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2ca35297 elementor-section-full_width Pricing__top urlslab-skip-all elementor-section-height-default elementor-section-height-default" data-id="2ca35297" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55f3682f wrapper" data-id="55f3682f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5a8ec7cb elementor-widget elementor-widget-heading" data-id="5a8ec7cb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Precios de LiveAgent</h1> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ca1a505 Pricing__programs Pricing__programs__new elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ca1a505" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3af38f3a Pricing__program" data-id="3af38f3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c19d39d elementor-widget elementor-widget-heading" data-id="c19d39d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-50fbac7f Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="50fbac7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Plataforma de ticketing asequible para equipos de soporte más pequeños.</p> </div> </div> <div class="elementor-element elementor-element-4ab87042 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="4ab87042" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49272735 elementor-widget elementor-widget-html" data-id="49272735" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup>15 </div> </div> </div> </div> <div class="elementor-element elementor-element-5fd91a7f Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="5fd91a7f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>por agente/mes facturado anualmente</p> </div> </div> <div class="elementor-element elementor-element-15daf64e checklist elementor-widget elementor-widget-text-editor" data-id="15daf64e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Ticketing</li><li>Chat en vivo</li><li>Base de conocimientos</li><li>Portal del cliente</li><li>Formularios de contacto</li><li>Reglas de automatización</li><li>Integraciones</li><li>Soporte para múltiples idiomas</li><li>Asistente de respuesta AI</li><li>Chatbot de IA<span class="badge__new">beta</span></li></ul> </div> </div> <div class="elementor-element elementor-element-15e80762 elementor-widget elementor-widget-text-editor" data-id="15e80762" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Ver todas las funciones</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3b6f5a0c Pricing__program" data-id="3b6f5a0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6dedddb3 elementor-widget elementor-widget-heading" data-id="6dedddb3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-633b9ed3 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="633b9ed3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Un plan versátil y equilibrado para la atención al cliente a gran escala</p> </div> </div> <div class="elementor-element elementor-element-63e694ff elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="63e694ff" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2b776a15 elementor-widget elementor-widget-html" data-id="2b776a15" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>29</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-3ef4a0c1 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="3ef4a0c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>por agente/mes facturado anualmente</p> </div> </div> <div class="elementor-element elementor-element-50e19310 checklist elementor-widget elementor-widget-text-editor" data-id="50e19310" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Todo en el plan Small</strong></li><li>Centro de llamadas e IVR</li><li>Reglas de tiempo</li><li>Informes</li><li>Invitaciones proactivas de chat</li><li>Calificaciones de agentes</li><li>Configuración de sonido</li><li>Niveles de servicio (SLA)</li></ul> </div> </div> <div class="elementor-element elementor-element-7bf4ab8c elementor-widget elementor-widget-text-editor" data-id="7bf4ab8c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Ver todas las características</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4015751c Pricing__program popular" data-id="4015751c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52de3921 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="52de3921" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>El más popular</p> </div> </div> <div class="elementor-element elementor-element-2a37fe24 elementor-widget elementor-widget-heading" data-id="2a37fe24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2edf74d Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="2edf74d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Un plan todo incluido con límites altísimos y capacidades completas</p> </div> </div> <div class="elementor-element elementor-element-54215552 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="54215552" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2fd1911a elementor-widget elementor-widget-html" data-id="2fd1911a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>49</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-7947d50 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="7947d50" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>por agente/mes facturado anualmente</p> </div> </div> <div class="elementor-element elementor-element-625f6ec checklist elementor-widget elementor-widget-text-editor" data-id="625f6ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Todo en el plan Medium</strong></li><li>SSO</li><li>Roles personalizados</li><li>Seguimiento de tiempo y registro de auditoría</li><li>Facebook</li><li>Instagram</li><li>Twitter</li><li>Viber</li><li>WhatsApp</li></ul> </div> </div> <div class="elementor-element elementor-element-43b04bb6 elementor-widget elementor-widget-text-editor" data-id="43b04bb6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#compareplans">Ver todas las funciones</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-67c77745 Pricing__program free" data-id="67c77745" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f5fffd5 elementor-widget elementor-widget-heading" data-id="5f5fffd5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-6c6d2255 Pricing__program__desc elementor-widget elementor-widget-text-editor" data-id="6c6d2255" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Una solución a gran escala con soporte adicional & servicios exclusivos</p> </div> </div> <div class="elementor-element elementor-element-85c17ab elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="85c17ab" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Reserve una demo</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-8aac056 elementor-widget elementor-widget-html" data-id="8aac056" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container">    <div class="Pricing__price"> <div class="Pricing__price--basic"> <sup>$</sup><span>69</span> </div>    </div> </div> </div> <div class="elementor-element elementor-element-f9f8a36 Pricing__price__text elementor-widget elementor-widget-text-editor" data-id="f9f8a36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>por agente/mes facturado anualmente</p> </div> </div> <div class="elementor-element elementor-element-9c6dcf6 checklist elementor-widget elementor-widget-text-editor" data-id="9c6dcf6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>Todo en el plan Large</strong></li><li>Casi ilimitado</li><li>Gerente de cuenta dedicado *</li><li>Soporte prioritario *</li><li>Integración asistida de canales *</li><li>Sin marca</li><li>Configuración personalizada de facturación</li><li>Llamada de revisión del servicio y reportes *</li><li>Gestión programada de lanzamientos *</li></ul> </div> </div> <div class="elementor-element elementor-element-1a08a73b appendix elementor-widget elementor-widget-text-editor" data-id="1a08a73b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>* solo para 10+ agentes</p> </div> </div> <div class="elementor-element elementor-element-13cab25 elementor-widget elementor-widget-text-editor" data-id="13cab25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="#comparePlans">Ver todas las características</a></p> </div> </div> <div class="elementor-element elementor-element-16d8751 invisible elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="16d8751" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>DO NOT translate – hidden for formatting – or <sup>$</sup>0</p> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-426c071a Pricing__tabs elementor-widget elementor-widget-html" data-id="426c071a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="Pricing__labels flex flex-justify-center"> <span class="LabelTag">30 días de prueba gratuita <div class="Tooltip"> <span class="icn-info-solid"><svg class="icon icon-info-solid"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-solid"></use></svg></span> <span class="Tooltip__text"> Prueba gratuita por 30 días con un correo electrónico de empresa </span> </div> </span> <span class="LabelTag">No se requiere tarjeta de crédito</span> <span class="LabelTag">Actualiza y paga sobre la marcha</span> <span class="LabelTag">Sin contratos</span> <span class="LabelTag">Sin tarifa de configuración</span> <span class="LabelTag">Cancela en cualquier momento</span> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c5cdb39 PromoBanners elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c5cdb39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2767f6b9" data-id="2767f6b9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4333ad55 elementor-widget elementor-widget-heading" data-id="4333ad55" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ver-liveagent-en-accin">Ver LiveAgent en acción</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-50469ffa PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="50469ffa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-376092ee" data-id="376092ee" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26f2a75e elementor-widget elementor-widget-text-editor" data-id="26f2a75e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Let us show you the difference LiveAgent can make.</p> </div> </div> <div class="elementor-element elementor-element-c151ef Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="c151ef" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Programa una demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-37836dbe" data-id="37836dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a426676 elementor-widget elementor-widget-heading" data-id="3a426676" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-acuerdo-para-startups">Acuerdo para startups</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78794d0e PromoBanners__footer elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78794d0e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ac95541" data-id="2ac95541" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c3de72c elementor-widget elementor-widget-text-editor" data-id="c3de72c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Special offer for selected teams<br><a href="https://www.liveagent.es/startups/">See conditions</a></p> </div> </div> <div class="elementor-element elementor-element-7973f36e Button Button--outline Button--outline__white elementor-widget elementor-widget-button" data-id="7973f36e" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/startups/#signupform"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Solicitar un acuerdo para startups</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-603899fd ComparePlans__sectionTitle Block Block--redesign__basic urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="603899fd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-166ca8e0" data-id="166ca8e0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2ec0d2aa large-heading elementor-widget elementor-widget-heading" data-id="2ec0d2aa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-comparar-planes">Comparar planes</h2> </div> </div> <div class="elementor-element elementor-element-6e4303f9 elementor-widget elementor-widget-text-editor" data-id="6e4303f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Consulta nuestras comparaciones de planes y selecciona el mejor para tu negocio</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-3cca59cf ComparePlans urlslab-skip-all elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3cca59cf" data-element_type="section" id="comparePlans"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71471617 wrapper__wide" data-id="71471617" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2053000e ComparePlans__header elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2053000e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-4107633f ComparePlans__header--switchers" data-id="4107633f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48d9e0fc elementor-widget elementor-widget-html" data-id="48d9e0fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="compare-differences" name="compare"> <input class="switcher__input" type="radio" id="compare-all" name="compare" checked> <div class="switcher switcher__simple" data-switcher="compare"> <label for="compare-differences">Solo diferencias</label> <div class="switcher__switch"></div> <label for="compare-all" class="active">Todas las funciones</label> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-45801f62 Pricing__program first" data-id="45801f62" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cd968ea elementor-widget elementor-widget-heading" data-id="cd968ea" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-small-business">Small <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-6f262605 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="6f262605" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38c75675 Pricing__program" data-id="38c75675" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-83a00df elementor-widget elementor-widget-heading" data-id="83a00df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-medium-business">Medium <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-2e6f7feb elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="2e6f7feb" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5d231aa7 Pricing__program popular" data-id="5d231aa7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-acdcbb3 LabelTag popular elementor-widget elementor-widget-text-editor" data-id="acdcbb3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Most popular</p> </div> </div> <div class="elementor-element elementor-element-47d29db1 elementor-widget elementor-widget-heading" data-id="47d29db1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-large-business">Large <small>business</small></h3> </div> </div> <div class="elementor-element elementor-element-17502806 elementor-align-center Button Button--full elementor-widget elementor-widget-button" data-id="17502806" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/prueba/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Prueba gratis</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-438e1a82 Pricing__program last" data-id="438e1a82" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38db36b8 elementor-widget elementor-widget-heading" data-id="38db36b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-enterprise">Enterprise</h3> </div> </div> <div class="elementor-element elementor-element-3d5bcb9 elementor-align-center Button Button--outline elementor-widget elementor-widget-button" data-id="3d5bcb9" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.liveagent.es/demo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Reserve una demo</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-655dfe79 elementor-widget elementor-widget-posts" data-id="655dfe79" data-element_type="widget" data-settings='{"full_content_row_gap":{"unit":"px","size":0,"sizes":[]}}' data-widget_type="posts.full_content"> <div class="elementor-widget-container"> <div class="elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid"> <article class="elementor-post elementor-grid-item post-984388 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/precios/"> Precios </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table class="compare-price"> <tbody> <tr> <td>Por agente/mes facturado anualmente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">El precio anual se factura anualmente y se calcula en función de la cantidad de agentes que agregue al sistema. Si agrega más agentes durante el año, se generará una solicitud de recarga a la misma tarifa reducida.</span></div> </td> <td>$15</td> <td> <div class="price"> <div class="price--basic">$29</div> <p></p></div> </td> <td> <div class="price"> <div class="price--basic">$49</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$69</div> </div> </td> </tr> <tr> <td>Por agente/mes facturado mensualmente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">El precio mensual se factura mensualmente y se calcula en función de la cantidad de agentes que agregue al sistema. Si agrega más agentes durante el mes, se generará una solicitud de recarga a la misma tarifa reducida.</span></div> </td> <td>$19</td> <td> <div class="price"> <div class="price--basic">$35</div> </div> </td> <td> <div class="price"> <div class="price--basic">$59</div> </div> </td> <td>Y</td> <td> <div class="price"> <div class="price--basic">$85</div> </div> </td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-787951 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/canales-de-comunicacion/"> Canales de comunicación </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Portal del cliente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure un portal del cliente completo con una base de conocimientos, foro y preguntas frecuentes. <a title="Funciones - Portal del cliente" href="/features/customer-portal/">Función del portal del cliente</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Formularios de contacto – Botones de contacto <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Dé a sus clientes la opción de comunicarse a través de un formulario de contacto que se coloca directamente en su sitio web.<a title="Funciones - Formularios de contacto" href="/features/contact-forms/">Función de formulario de contacto</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Formularios de contacto – En la página <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Dé a sus clientes la opción de comunicarse a través de un formulario de contacto que se coloca directamente en su sitio web.<a title="Funciones - Formularios de contacto" href="/features/contact-forms/">Función de formulario de contacto</a></span></div> </td> <td>3</td> <td>10</td> <td>50</td> <td>1</td> <td>200</td> </tr> <tr> <td>Notificaciones de Slack <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Reciba una notificación de Slack cada vez que reciba un nuevo ticket o una respuesta a un ticket en LiveAgent. <a title="Funciones - Slack" href="/features/slack/">Función de notificación de Slack</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Foro para clientes <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Cree un foro comunitario en línea para sus usuarios. Permítales hacer preguntas, proporcionar respuestas y liderar discusiones. <a title="Funciones - Foro" href="/features/contact-forms/">Función del foro para clientes</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Tickets por correo electrónico – Cuentas de correo electrónico entrantes <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">La emisión inteligente de tickets por correo electrónico garantiza que no se pierdan correos electrónicos ni queden sin respuesta. Nuestro sistema de tickets también evita respuestas duplicadas con la función de detección de colisiones entre agentes. <a title="Explore una selección de software de tickets que se utilizan con mayor frecuencia en el mercado. Elija la herramienta de tickets ideal y eleve su servicio al cliente a la luna." href="/ticketing-software/">Función de tickets</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Tickets por correo electrónico – Cuentas de correo electrónico salientes <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">La emisión inteligente de tickets por correo electrónico garantiza que no se pierdan correos electrónicos ni queden sin respuesta. Nuestro sistema de tickets también evita respuestas duplicadas con la función de detección de colisiones entre agentes. <a title="Explore una selección de software de tickets que se utilizan con mayor frecuencia en el mercado. Elija la herramienta de tickets ideal y eleve su servicio al cliente a la luna." href="/ticketing-software/">Función de tickets</a></span></div> </td> <td>3</td> <td>10</td> <td>150</td> <td>2</td> <td>150</td> </tr> <tr> <td>Botón de chat en vivo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Gane la confianza de los clientes e impulse las ventas con un soporte de chat en vivo personalizado y en tiempo real. <a title="Explore una selección del mejor software de chat en vivo en el mercado. Elija el software de chat en vivo ideal para su sitio web y eleve su servicio al cliente a la luna." href="/live-chat-software/">Función de chat en vivo</a></span></div> </td> <td>2</td> <td>5</td> <td>50</td> <td>1</td> <td>100</td> </tr> <tr> <td>Invitaciones proactivas a chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Involucre a los visitantes de su sitio web invitándolos a chatear con sus agentes. <a title="Funciones - Invitaciones proactivas a chat" href="/features/proactive-chat-invitations/">Función de invitaciones proactivas a chat</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Centro de llamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Utilice el centro de llamadas para gestionar y manejar eficientemente las interacciones con los clientes. <a title="Features - Call center" href="/features/call-center-overview/">Función de centro de llamadas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Botones de retroalimentación <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Anime a los clientes a enviar nuevas ideas y comentarios para el desarrollo futuro. <a title="Funciones - Sugerencias de retroalimentación" href="/features/feedback-suggestions/">Función de sugerencias y comentarios</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Viber <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Responda a los mensajes de Viber directamente desde su panel de control de LiveAgent. <a title="Funciones - Viber" href="/features/viber/">Función de Viber</a></span></div> </td> <td>$39/mes</td> <td>$39/mes</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Twitter <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Monitoree palabras clave únicas y responda a Tweets que requieran acción. Todas las respuestas realizadas desde LiveAgent se envían como Tweets. <a title="Funciones - Twitter" href="/integrations/twitter/">Función de Twitter</a></span></div> </td> <td>$39/mes</td> <td>$39/mes</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Facebook <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Responda a mensajes, publicaciones, comentarios o menciones de Facebook directamente desde LiveAgent. <a title="Funciones - Facebook" href="/integrations/facebook/">Función de Facebook</a></span></div> </td> <td>$39/mes</td> <td>$39/mes</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Facebook + Instagram <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">La integración de Instagram no es posible sin tener integración de Facebook. <a title="Features - Instagram" href="/integrations/instagram/">Función de Instagram</a></span></div> </td> <td>$39/mes + $19/mes</td> <td>$39/mes + $19/mes</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>WhatsApp <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Integre su número de WhatsApp con su sistema de tickets de LiveAgent y utilícelo para responder a mensajes de WhatsApp dentro del sistema de tickets. Nota: La integración actualmente funciona solo con números de Twilio y 360dialog.</span></div> </td> <td>—</td> <td>—</td> <td>3 números</td> <td>—</td> <td>3+ números</td> </tr> <tr> <td>Funcionalidad de videollamada <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Aumente las ventas salientes y mejore la satisfacción del cliente con nuestra función de videollamada. ¡Póngase personal y no olvide sonreír! <a title="Funciones - Videollamada" href="/features/video-chat/">Función de videollamada</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> <p> </p> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-788436 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/gestion-de-conversaciones/"> Gestión de conversaciones </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Historial de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Almacena todos los tickets y transcripciones de chat indefinidamente. Accede a todos los tickets, conversaciones y grabaciones de llamadas anteriores para fines de control de calidad, legales o de capacitación en cualquier momento.</span></div> </td> <td>Ilimitado</td> <td>Ilimitado</td> <td>Ilimitado</td> <td>7 días</td> <td>Ilimitado</td> </tr> <tr> <td>Fusión de Tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Recibiste varios tickets sobre el mismo problema y deseas combinarlos? ¡Ningún problema! Usa nuestra <a title="Features - Merge Tickets" href="/features/merge-tickets/">Función de fusionar tickets.</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Campos de ticket personalizados <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Aprendiste alguna información valiosa? Crea un campo de ticket personalizado y agrégalo al panel de información del ticket. <a title="Features - Ticket Fields" href="/features/ticket-fields/">Función de campo de ticket personalizado</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>División de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Recibiste un ticket con múltiples solicitudes? Divide el ticket en dos y asigna cada uno a un agente/departamento diferente.<a title="Features - Split Tickets" href="/features/split-tickets/">Función de dividir tickets</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Tickets internos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea una nota interna para tus compañeros. Las notas solo son visibles para los agentes, por lo que no hay necesidad de preocuparse de que otros usuarios finales o clientes vean sus notas privadas. <a title="Features - Internal Tickets" href="/features/internal-tickets/">Ticket internos</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Archivos adjuntos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Arrastra y suelta fácilmente archivos adjuntos (imágenes, música, video, documentos, etc.) para compartirlos con tus clientes. <a title="Features - Attachments" href="/features/attachments/">Función de archivos adjuntos</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Acciones masivas de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Selecciona varios tickets a la vez y ejecuta acciones masivas para ahorrar tiempo. Con esta función, puedes resolver, transferir o eliminar varios tickets con un solo clic. <a title="Features - Mass Actions" href="/features/mass-actions/">Función de acciones masivas de tickets</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Algoritmo a resolver <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Prioriza automáticamente los tickets que deben resolverse de acuerdo con los acuerdos de nivel de servicio (SLA) y la fecha y hora en que se recibieron.<a title="Features - To Solve Button" href="/features/to-solve-button/">Función de a resolver</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Encuesta de satisfacción de Ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Envía automáticamente correos electrónicos de encuestas de satisfacción de tickets después de cada interacción para garantizar que sus clientes reciban un servicio de alta calidad.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Etiquetas personalizadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Agrega etiquetas personalizadas para organizar y filtrar los tickets mientras ves su contenido de un vistazo.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Filtros de tickets personalizados <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea filtros de tickets únicos para facilitar la búsqueda y el filtrado. <a title="Features - Filters" href="/features/filters/">Función de filtros de tickets personalizados</a></span></div> </td> <td>300 filtros / agente</td> <td>500 filtros / agente</td> <td>1000 filtros / agente</td> <td>50 filtros / agente</td> <td>5000 filtros / agente</td> </tr> <tr> <td>Notas del agente en los tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Agrega notas privadas a los tickets. Las notas privadas son visibles para solo agentes, por lo que no hay necesidad de preocuparse de que sus clientes u otros usuarios finales los vean. <a title="Features - Notes" href="/features/notes/">función notas del agente en tickets</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Panel de control en tiempo real <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Una visión general en tiempo real de tus estadísticas de uso.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Transferencias de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Transfiere tickets a los agentes o departamentos mejor equipados para manejarlos con un solo clic.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Editor WYSIWYG <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Utiliza nuestro editor WYSIWYG para diseñar el contenido de sus correos electrónicos, plantillas de correo electrónico y artículos de la base de conocimientos. <a title="Features - Wysiwyg Editor" href="/features/wysiwyg-editor/">Funcion de editor WYSIWYG</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Múltiples pestañas de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Resolver más de un ticket a la vez? ¡Ningún problema! Abre múltiples pestañas de tickets en tu aplicación LiveAgent y cambia de un lado a otro según sea necesario.<a title="Features - Multiple Ticket Tabs" href="/features/multiple-ticket-tabs/">Función de múltiples pestañas de tickets</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Horas de trabajo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Cuándo estás disponible para ayudar a tus clientes? Házles saber con la <a title="Características - Horario comercial" href="/features/business-hours/">función de horario comercial</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Departamentos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea departamentos de ventas, marketing y soporte técnico para facilitar el enrutamiento de tickets y la división de responsabilidades. <a title="Features - Departments" href="/features/departments/">Función de departamentos</a></span></div> </td> <td>10</td> <td>20</td> <td>150</td> <td>3</td> <td>300</td> </tr> <tr> <td>Roles en los departamentos</td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Respuestas almacenadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Acelera tus respuestas usando secuencias de texto predefinidas. <a title="Features - Canned Messages Macros" href="/features/canned-messages-macros/">Función de respuestas almacenadas</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Contactos y Grupos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Segmenta a los clientes por intereses, edad, nacionalidad o cualquier otra métrica.<a title="Features - Contact Groups" href="/features/contact-groups/">Función</a><a title="Features - Contacts" href="/features/contacts/"> de contactos</a> & <a title="Features - Contact Groups" href="/features/contact-groups/">Función de grupos</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Respuestas predefinidas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea respuestas predefinidas para consultas de soporte que se puedan responder con una respuesta genérica. <a title="Features - Predefined Answers" href="/features/predefined-answers/">Función de respuestas predefinidas</a></span></div> </td> <td>20</td> <td>100</td> <td>500</td> <td>—</td> <td>1000</td> </tr> <tr> <td>Transcripciones de chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Tus clientes necesitan una copia de la conversación que han tenido contigo? Proporciónales transcripciones de chat por correo electrónico.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Comparte archivos por chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Nuestro chat en vivo admite el uso compartido de archivos JPG, JPEG, PNG, GIF, PDF y TXT.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Ventana de chat móvil <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Nuestros widgets de chat en vivo son receptivos: los clientes pueden iniciar chats en dispositivos móviles o de escritorio con facilidad.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Configuración del mensaje de bienvenida del chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Envía mensajes de bienvenida de chat automatizados a los visitantes de tu nuevo sitio web para demostrar que estás en línea y disponible para ayudarles según sea necesario.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Monitoreo de visitantes en tiempo real <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Supervisa lo que hacen los visitantes de tu sitio web. Ve qué URL han abierto, cuánto tiempo han estado navegando por cada página y recibe una notificación cuando naveguen a una nueva página en tu sitio web.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Encuestas de satisfacción por chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Obtén comentarios inmediatos después de cada interacción con el cliente. Descubre cómo puede mejorar, qué se hizo bien y controla la satisfacción del cliente a lo largo del tiempo. <a title="Agent ranking" href="https://support.liveagent.com/528966-Agent-ranking">Función de calificación de agentes</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Seguimiento del tiempo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Obtén una comprensión más profunda del rendimiento de tu mesa de ayuda mediante el seguimiento de los hábitos de trabajo de tu agente. Ve cuánto tiempo tardan en responder a cada ticket, cuánto tiempo estuvieron en línea o cuánto duraron sus descansos. <a title="Features - Time Tracking" href="/features/time-tracking/">Función de seguimiento de tiempo</a></span></div> </td> <td>$19/mes</td> <td>$19/mes</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Cola de llamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Si todos los agentes en línea están ocupados con llamadas en curso, LiveAgent creará automáticamente una cola de llamadas para las nuevas llamadas. <a title="Chat and Call queue indicator" href="https://support.liveagent.com/830459-ChatCall-queue-indicator">Indicador de cola de llamadas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>IVR <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Mejora la experiencia del centro de llamadas de tu cliente mediante el diseño de árboles integrales de respuesta de voz interactiva (IVR) que los encaminen al departamento o agente de soporte correcto. <a title="Lleve a sus clientes a los expertos durante las llamadas de voz con Respuesta de voz interactiva. Cree sus propios árboles de IVR y enrute las llamadas donde desee." href="/features/ivr-interactive-voice-response/">Función de IVR</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Grabaciones de llamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">La grabación ilimitada de llamadas garantiza que siempre estés protegido con grabaciones de alta calidad de tus llamadas cuando más las necesites. <a title="Features - Unlimited Call Recordings" href="/features/unlimited-call-recordings/">Función de grabaciones de llamadas ilimitadas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Enrutamiento de llamadas y transferencias <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Nuestro software de centro de llamadas está equipado con ACD y transferencias de llamadas atendidas. Disfruta de transiciones de llamadas fluidas de un departamento o agente a otro a partir de hoy. <a title="Features - Call Routing" href="/features/call-routing/">Enrutamiento de llamadas</a> y <a title="Features - Call Transfers" href="/features/call-transfers/">Función de transferencia de llamadas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Roles personalizados <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea y nombra roles y personaliza los permisos de los agentes. <a title="Features - Custom Roles" href="/features/custom-roles/">Función de roles personalizados</a></span></div> </td> <td>—</td> <td>—</td> <td>3</td> <td>—</td> <td>40</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-788441 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/personalizacion/"> Personalización </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Claves API <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Conecta varios programas, software o herramientas con LiveAgent y automatiza innumerables tareas. <a title="Features - Api" href="https://support.liveagent.com/931802-API-rate-limit-API-requests-limit">Función de API</a></span></div> </td> <td>1</td> <td>5</td> <td>10</td> <td>—</td> <td>100</td> </tr> <tr> <td>Plantillas de correo de cliente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configura plantillas de correo electrónico para tus clientes y agentes. Todas las plantillas de correo electrónico enviadas desde LiveAgent se pueden formatear como correos electrónicos HTML o de texto sin formato. <a title="Features - Time Rules" href="/features/time-rules/">Función de plantillas de correo electrónico</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Reglas de automatización y reglas de tiempo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Cree disparadores personalizados, reglas de automatización y reglas de tiempo para acelerar las tareas repetitivas que no requieren la atención de sus agentes. <a title="Features - Rules" href="/features/rules/">Reglas</a> y <a title="Features - Time Rules" href="/features/time-rules/">Función de reglas de tiempo</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Gamificación <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Motiva, entretén, aumenta la productividad y fomenta la colaboración en equipos. <a title="Features - Gamification" href="/features/gamification-features/">Función de gamificación</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Personalización de widgets de formulario de contacto <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Elige un widget de formulario de contacto de nuestra galería de plantillas y personalízalo para que coincida con la estética de tu negocio.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Personalización de widgets de chat <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Elige un widget de chat de nuestra galería de plantillas y personalízalo para que coincida con la paleta de colores de tu empresa.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Configuración de sonido <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Personaliza o deshabilita cualquier sonido de notificación que escuches en LiveAgent. Elige entre nuestros sonidos existentes o carga tus propios archivos. <a title="Features - Sounds" href="/features/sounds/">Función de configuración de sonido</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Buscar y reemplazar <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent puede buscar automáticamente cadenas específicas en cada mensaje entrante y reemplazarlas con algo más antes de que se muestren o almacenen en la base de datos.<a title="Features - Search Replace" href="/features/search-replace/"> Función de búsqueda y reemplazo</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Personalización de widgets de llamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea atractivos widgets de llamadas o elige de nuestra galería de plantillas. Personaliza cualquier diseño existente según tus necesidades.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Personalización de widgets de videollamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea atractivos widgets de videollamadas o elige un diseño existente de nuestra galería de plantillas. Personaliza cualquier plantilla existente según tus necesidades.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Base de conocimientos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea categorías en tu portal de clientes en función de tus productos, servicios o tipos de clientes. Agrega artículos de la base de conocimientos, foros o tableros de comentarios. <a title="Features - Knowledge Base" href="/features/knowledge-base/">Base de conocimientos</a></span></div> </td> <td>1</td> <td>1</td> <td>2</td> <td>1</td> <td>10</td> </tr> <tr> <td>Base de conocimientos adicional <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">La base de conocimiento múltiple* te brinda la oportunidad de crear una cantidad ilimitada de portales de clientes separados, donde cada uno de ellos puede tener su propio diseño, configuración y contenido únicos.<a title="Features - Multi Knowledge Base" href="/features/multi-knowledge-base/">Base de conocimientos</a></span></div> </td> <td>$19/mes/por base de conocimiento</td> <td>$19/mes/por base de conocimiento</td> <td>$19/mes/por base de conocimiento</td> <td>—</td> <td>$19/mes/por base de conocimiento</td> </tr> <tr> <td>Branding gratis <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Elimina la marca LiveAgent de las ventanas y botones de chat en vivo, base de conocimiento/portal de clientes, ventanas y botones de llamadas, formularios de contacto, formularios de comentarios y plantillas de correo electrónico.</span></div> </td> <td>—</td> <td>$19/mes/por cuenta</td> <td>$19/mes/por cuenta</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Estacionamiento de dominio personalizado <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Estacione su cuenta LiveAgent para que sea accesible desde su propio dominio. <a title="Custom domain parking" href="https://support.liveagent.com/018505-LiveAgent-Domain-parking-guide">Estacionamiento de dominio personalizado</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-958474 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/funciones-de-ia/"> Funciones de IA </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Asistente de Respuesta AI <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="badge__new">nuevo</span><span class="Tooltip__text">Mejora tu soporte al cliente con el Asistente de Respuesta AI. Impulsado por ChatGPT y tu clave API de OpenAI, genera respuestas de correo electrónico pulidas, agilizando respuestas y aumentando la eficiencia de los agentes.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td>—</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-788984 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/informes-4/"> Informes </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Vista general de analíticas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Obtén una descripción general de tu atención al cliente. Ve quién está interactuando con tu empresa y controla el servicio que está recibiendo. <a title="Features - Analytics Overview" href="/features/analytics-overview/">Función de vista general de analíticas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Informe de desempeño <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Supervisa el rendimiento de tus agentes de soporte. Ve quién es el más productivo, quién prefiere los correos electrónicos a los chats en vivo y quién ofrece resultados consistentes a lo largo del tiempo. <a title="Features - Performance Report" href="/features/performance-report/">Función de informe de desempeño</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Informe de agente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea informes de agentes para el tiempo de trabajo, tickets respondidos, chats, llamadas, ventas, calificaciones y más desde un rango de tiempo específico. <a title="Features - Agent Report" href="/features/agent-report/">Función de informe de agente</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Calificaciones de los agentes <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Genera informes de calificación de agentes completos con los comentarios de los clientes. <a title="Features - Agent Ranking Overview" href="/features/agent-ranking-overview/">Función de calificación de agentes</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Informe del departamento <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Genera informes sobre la cantidad de tickets respondidos, chats, llamadas y más de cada departamento durante un intervalo de tiempo específico. <a title="Features - Department Report" href="/features/department-report/">Función de informe de departamento</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Informe del canal <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent te brinda información detallada sobre cada canal de comunicación: correo electrónico, chat en vivo, centro de llamadas, formularios de contacto, Instagram, mensajes de Facebook, tweets, etc. <a title="Features - Channel Report" href="/features/channel-report/">Función de informe de canal</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Informe de etiquetas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Genera informes de etiquetas a partir de un período de tiempo específico. Las entradas individuales se pueden ordenar por intervalo de tiempo, departamento, canal y agente. <a title="Features - Tag Reports" href="/features/tag-reports/">Función de informe de etiquetas</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Historial de tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Filtra los tickets por día, semana, mes, año o un intervalo de fechas personalizado para generar un informe del historial de tickets. Descubre qué departamentos tenían más tickets asignados, qué agentes los resolvieron, sus estados actuales y más.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Mi informe de trabajo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Genera informes sobre el trabajo que has realizado en un día, una semana, un mes, un año o durante un intervalo de fechas personalizado. Descubre cuántos tickets te fueron asignados, de qué canal provienen y su estado actual.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Disponibilidad de agentes para llamadas, chats, ticket <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Supervisa la disponibilidad de tus agentes y ve exactamente cuándo están en línea (fecha, horas, desde, hasta). <a title="Features - Agent Availability" href="/features/agent-availability/">Función de disponibilidad del agente</a></span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Disponibilidad de chat y llamadas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Genera reportes sobre la disponibilidad de cada agente para atender llamadas y chats. Descubre quién está más involucrado y quién necesita aumentar sus esfuerzos de apoyo.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Carga de llamadas, chats y tickets <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Descubre qué agentes tenían más tickets, llamadas y chats asignados para comparar y optimizar las cargas de trabajo de tus agentes.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-788998 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/integraciones-4/"> Integraciones </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Integraciones <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Obtén acceso a todos los complementos e integraciones de LiveAgent con otras soluciones de software para unificar y simplificar tu flujo de trabajo.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-789021 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/soporte-y-servicios/"> Soporte y servicios </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"> <table> <tbody> <tr> <td>Atención al cliente <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Ofrecemos soporte al cliente 24/7 durante todo el año. Contáctanos en el chat en vivo, correo electrónico, teléfono, redes sociales o a través de nuestro portal de clientes. También ofrecemos soporte multilingüe.</span></div> </td> <td>best effort</td> <td>24/7</td> <td>24/7</td> <td>best effort</td> <td>24/7</td> </tr> <tr> <td>Configuración de guante blanco <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Siéntate y relájate mientras configuramos tu cuenta de LiveAgent por ti. Inicia sesión en un sistema de mesa de ayuda listo para usar que aumentará la productividad de tus agentes y mejorará tu servicio al cliente.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Aplicaciones para iPhone/Android <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Ofrecemos una aplicación LiveAgent para los sistemas operativos Android e iOS. <a title="Features - Mobile" href="/features/mobile-help-desk/">Función de aplicaciones móviles iPhone/Android</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Soporte de múltiples idiomas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent actualmente admite 45 traducciones de idiomas y se agregan nuevas regularmente. <a title="Features - Multilingual Support" href="/features/multilingual-support/">Función de soporte de múltiples idiomas</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Soporte para múltiples sitios web <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Tienes varias empresas, productos o subdominios con sitios web únicos? No hay problema, LiveAgent puede obtener y optimizar todos los tickets en una sola cuenta de LiveAgent./span></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Soporte multimarca <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Crea múltiples bases de conocimiento para cada uno de tus productos, marcas o grupos de usuarios.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Teléfono IP <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Te sientes más cómodo usando tu teléfonoIP? ¡Ningún problema! Conéctalo con LiveAgent para responder llamadas en él. No hay necesidad de usar softphones o responder llamadas en el navegador si no te gusta.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Formación de producto (formación online presencial) <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Programa una capacitación de LiveAgent para tu gerente de soporte para ayudarlo a comprender mejor la herramienta o ayudarlo con algunos desafíos de configuración que puede encontrar en su camino con LiveAgent.</span></div> </td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Gerente de Cuentas Senior <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Soporte de un gerente de cuentas como punto de contacto directo. El gerente de cuentas se puede proporcionar a pedido en el plan superior para cuentas con más de 50 agentes.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Equipo de onboarding dedicado <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Obtén asistencia de configuración de guante blanco de nuestro equipo de expertos, que te ayudarán a comenzar a usar las herramientas y funciones de LiveAgent.</span></div> </td> <td>—</td> <td>—</td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </figure> </div> </article> <article class="elementor-post elementor-grid-item post-789029 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/seguridad-y-permisos/"> Seguridad y permisos </a> </h3> <p> </p><table> <tbody> <tr> <td>Centro de datos UE/EE. UU./RU/SG <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Actualmente, tenemos varios centros de datos en todo el mundo. Instalamos las cuentas de nuestros clientes en el mejor punto de servidor posible dependiendo de dónde se encuentren y teniendo en cuenta sus leyes nacionales. <a title="Features - Multiple Data Centers" href="/features/multiple-data-centers/">Varios Centros de Datos</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Integración de SpamAssassin <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Ahorra tiempo y lucha contra el spam con el filtrado automático de spam. LiveAgent implementa la plataforma antispam SpamAssassin, que bloquea el spam. <a title="Features - Spam Filters" href="/features/spam-filters/">Función de filtro de SPAM</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Restricción de acceso al panel de agentes <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Restringe la cantidad de números de IP que tienen acceso a tu panel de agente.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Gestión de políticas de contraseñas <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">LiveAgent garantiza que la contraseña que selecciones para tu cuenta no se haya visto comprometida en filtraciones de datos anteriores.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Verificación en 2 pasos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Protege tu cuenta de LiveAgent con tu contraseña y un código adicional de la aplicación móvil Google Authenticator. <a title="Features - 2 Step Verification" href="/features/2-step-verification/">Función de verificación en 2 pasos</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Cifrado HTTPS <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Todas las cuentas alojadas de LiveAgent se ejecutan en una conexión segura mediante el protocolo HTTPS.<a title="Features - Https Encryption" href="/features/https-encryption/"> Función de cifrado HTTPS</a></span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Lista de visitantes prohibidos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Alguien te está enviando spam o está siendo desagradable? Bloquea su dirección IP para evitar que hablen con tu empresa. Levanta la prohibición cuando estés listo revisando la lista de visitantes que están prohibidos en tu chat.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Registro de auditoría <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">¿Encontraste algo sospechoso? Revisa el registro de auditoría para ver qué acciones ha realizado cada agente durante un período de tiempo específico. <a title="Features - Audit Log" href="/features/audit-log/">Función de registro de auditoría</a></span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>SSO <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Utiliza el inicio de sesión único (SSO) para facilitar el inicio de sesión de tus agentes. Inicia sesión una vez sin volver a ingresar los factores de autenticación y acelera el proceso.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Envío de correos electrónicos a través de nuestro servidor de correo electrónico incorporado <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Utiliza nuestros servidores de correo para enviar correos electrónicos de LiveAgent con su confirmación, en lugar de la tuya.</span></div> </td> <td>—</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td>—</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> <tr> <td>Personalización de las plantillas de correo electrónico del sistema <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Cambia la redacción y el diseño de todos los correos electrónicos del sistema y personalízalos cuando lo necesites.</span></div> </td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> <td class="icn-check"><svg class="icon icon-check"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#check"></use></svg>Y</td> </tr> </tbody> </table> </div> </article> <article class="elementor-post elementor-grid-item post-789030 ms_pricing type-ms_pricing status-publish hentry"> <div class="elementor-post__text"> <h3 class="elementor-post__title"> <a href="https://www.liveagent.es/pricing-table/automatizacion/"> Automatización </a> </h3> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.es/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <figure class="wp-block-table"><table><tbody><tr><td>Reglas de eventos <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure reglas de automatización para diversos eventos y determine qué acciones se realizarán automáticamente cada vez que ocurra un evento específico en LiveAgent.</span></div></td><td>50</td><td>150</td><td>500</td><td>—</td><td>1000</td></tr><tr><td>Reglas de tiempo <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure reglas basadas en el tiempo que realizarán acciones automáticamente después de que transcurran ciertos períodos de tiempo en su sistema LiveAgent.</span></div></td><td>—</td><td>30</td><td>100</td><td>—</td><td>200</td></tr><tr><td>Reglas de SLA <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure reglas internas del Acuerdo de Nivel de Servicio (SLA) que garanticen una experiencia fluida para sus agentes y clientes. Úselas para determinar responsabilidades, penalizaciones y soluciones para mantener un flujo de trabajo adecuado.</span></div></td><td>—</td><td>5</td><td>50</td><td>—</td><td>100</td></tr><tr><td>Niveles de SLA <div class="Tooltip icn-info-circle"><svg class="icon icon-info-circle"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#info-circle"></use></svg><span class="Tooltip__text">Configure las reglas de su Acuerdo de Nivel de Servicio (SLA) en múltiples niveles para garantizar flujos de trabajo correctos en más de un nivel. Puede utilizarlos para especificar flujos de trabajo en diferentes circunstancias.</span></div></td><td>—</td><td>5</td><td>20</td><td>—</td><td>100</td></tr></tbody></table></figure> </div> </article> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51ec33a6 Block Block--redesign Block--redesign__successtories Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51ec33a6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44cbf456 wrapper" data-id="44cbf456" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e73a993 large-heading elementor-widget elementor-widget-heading" data-id="6e73a993" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-las-mejores-experiencias-de-clientes-se-construyen-con-liveagent">Las <span class="highlight-gradient">mejores experiencias de clientes</span> se <br>construyen con LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-873d462 elementor-widget elementor-widget-shortcode" data-id="873d462" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="success__stories"> <ul class="success__stories__list"> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-992547 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.es/historias-exito/matchaflix/" class="success__stories__item__link" title="Read Matchaflix's story" hreflang="es-ES" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img.jpg"> <img data-splide-lazy="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img-700x209.jpg" alt="Read Matchaflix's story" data-src="https://www.liveagent.com/app/uploads/2025/02/matchaflix-featured-img-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-matchaflix"> Matchaflix </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> Cómo Matchaflix convirtió consultas en ventas con LiveAgent 5 min tiempo de respuesta promedio reducido 66% aumento en la tasa de resolución en el primer contacto 37% de las consultas… </p> <p class="learn-more"> <a href="https://www.liveagent.es/historias-exito/matchaflix/" class=" icn-after-arrow-right" title="Descubre cómo Matchaflix aumentó ventas y redujo tiempos de respuesta a 5 min con LiveAgent, mejorando la experiencia de cliente." hreflang="es-ES" onover-preload="1"> Lea más sobre Matchaflix <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-463194 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.es/historias-exito/satur/" class="success__stories__item__link" title="Read Satur's story" hreflang="es-ES" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/satur.jpg"> <picture><source data-srcset="https://www.liveagent.es/wp/urlslab-download/db4f001f202708626e3e015875c5ea02/satur-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.es/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" alt="Read Satur's story" data-src="https://www.liveagent.es/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-satur"> Satur </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> La agencia de viajes SATUR es la agencia de viajes más grande de Eslovaquia con más de 100 años de experiencia y 90 000 clientes satisfechos, que tienen la oportunidad… </p> <p class="learn-more"> <a href="https://www.liveagent.es/historias-exito/satur/" class=" icn-after-arrow-right" title='Descubre cómo SATUR lleva 100 años creando viajes inolvidables con el soporte de LiveAgent. ¡Explora nuestras soluciones ahora!"' hreflang="es-ES" onover-preload="1"> Lea más sobre Satur <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.es/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> </ul> <a href="https://www.liveagent.es/historias-exito/" class="Button Button--full" title="El texto presenta una serie de empresas y sitios web. Entre ellas, destaca Post Affiliate Pro, un software de seguimiento de afiliados líder que cuenta con la confianza de más de 30k empresas. También se menciona a ZľavaDňa, Websupport, SolidTrust Pay, Slido, Refresher, Ready2Order, Nutricia, Martinus, L&L Europe, Huawei, Hostinger y Habrahabr. Cada una de ellas tiene un área de especialidad, como alojamiento web, servicios de pago, blogs sobre IT, entre otros." hreflang="es-ES" onover-preload="1"><span>View all</span></a> </section> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16e4b9b elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="16e4b9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e25d287 wrapper" data-id="e25d287" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7844df1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7844df1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a0fd247 videoBlock" data-id="a0fd247" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-53515f1 videoTitle elementor-widget elementor-widget-text-editor" data-id="53515f1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-liveagentmira-cmo-funciona">LiveAgent<br>¡Mira cómo funciona!</h2> <p>00:00/02:25</p> </div> </div> <div class="elementor-element elementor-element-4b78d77 elementor-widget elementor-widget-video" data-id="4b78d77" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/3zYfDwqNj0U","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/3zYfDwqNj0U\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.es/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="3zYfDwqNj0U"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.es/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.es/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="30"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/10/how-it-works.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bcbfdb4" data-id="bcbfdb4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-47687b6 tag elementor-widget elementor-widget-text-editor" data-id="47687b6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Precios de LiveAgent</strong></p> </div> </div> <div class="elementor-element elementor-element-3228f59 elementor-widget elementor-widget-heading" data-id="3228f59" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-necesita-ayuda-para-decidir-el-mejor-plan-para-ti">¿Necesita ayuda para decidir el <span class="highlight-gradient">mejor plan</span> para ti?</h2> </div> </div> <div class="elementor-element elementor-element-a73799a elementor-widget elementor-widget-text-editor" data-id="a73799a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Cada negocio es diferente. Contamos con un equipo de gerentes de éxito del cliente listos para analizar tu caso de uso específico.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6d1b608a elementor-section-full_width SliderTestimonials SliderTestimonials--shadow SliderTestimonials--custom Block elementor-section-height-default elementor-section-height-default" data-id="6d1b608a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b0ff9f5 wrapper" data-id="5b0ff9f5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ea7c69c large-heading elementor-widget elementor-widget-heading" data-id="6ea7c69c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ahorra-ms-con-liveagent"><span class="highlight-gradient">Ahorra más</span> con LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-cee85d7 elementor-widget elementor-widget-text-editor" data-id="cee85d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Compara varias opciones de software de mesa de ayuda y encuentra la mejor oferta. Selecciona la cantidad de <a href="https://www.liveagent.es/herramientas/agentes/" title="Descubra cómo los agentes de soporte de LiveAgent brindan asistencia técnica y resuelven consultas a través de correo, chat, teléfono y más." hreflang="es-ES" onover-preload="1">agentes</a> que necesitas, consigue una comparación de precios y encuentra tu herramienta de emisión de tickets ideal.</p> </div> </div> <div class="elementor-element elementor-element-6ab777bd elementor-widget elementor-widget-shortcode" data-id="6ab777bd" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.es/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?25032890456" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["ticketing"]'); })() </script> <script data-src="https://www.liveagent.es/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?25032890456"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-160a3b95 Text Text--faq elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="160a3b95" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6bd72da0" data-id="6bd72da0" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6c138d14" data-id="6c138d14" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38de57e9 elementor-widget elementor-widget-shortcode" data-id="38de57e9" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-70a9b770" data-id="70a9b770" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Precios</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.es/herramientas/" title="Are you looking for a feature-rich help desk solution? 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También se menciona a ZľavaDňa, Websupport, SolidTrust Pay, Slido, Refresher, Ready2Order, Nutricia, Martinus, L&L Europe, Huawei, Hostinger y Habrahabr. Cada una de ellas tiene un área de especialidad, como alojamiento web, servicios de pago, blogs sobre IT, entre otros." class="urlslab-rel-res-item-arrow" hreflang="es-ES" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Solicita una demo de LiveAgent y descubre cómo mejorar la satisfacción del cliente y aumentar ventas con nuestro recorrido personalizado." hreflang="es-ES" onover-preload="1"> <span>Programa una demo</span> </a> <a href="/prueba/" class="Button Button--outline" title="Regístrese en LiveAgent y comience su prueba gratuita de 30 días hoy. ¡Descubra el mejor software de atención al cliente!" hreflang="es-ES" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/distinciones-y-certificados/" title="Capterra" hreflang="es-ES" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.es/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; 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