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Soluções de integração com Salesforce | MuleSoft

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aria-label="external link"></span></a> <a href="https://composer.mulesoft.com/login/sign-in" role="menuitem">Composer (Inglês) <span class="external-link" aria-label="external link"></span></a> <a href="https://help.mulesoft.com/s/login/" role="menuitem">Central de ajuda (Inglês) <span class="external-link" aria-label="external link"></span></a> </nav></div></div></div></div></div></div></li></ul> </nav> <a href="https://anypoint.mulesoft.com/login/#/signup?apintent=generic" class="cta-link">Teste gratuito</a> </nav></div> </header></div></div><div class="row"></div><div class="full-width-row"> <main id="main" class="" role="main"> <a id="main-content"></a> <section><div><div data-drupal-messages-fallback="" class="hidden"></div><section class="block-mule-foundation-content"> <article id="node-197691" data-history-node-id="197691" class="salesforce-solutions-b translatable-page localized-content smartling-pt no-feedback-widget" about="/en-pt/integration-solutions/saas/salesforce"><div class="view-mode-full"><div class="field field--node-field-components field--name-field-components field--type-bricks field--label-hidden field__items"><div><div class="brick brick--type--layout brick--id--50116 banner-region no-padding-top-region light-font blue-gradient half-padding-bottom-region"><section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-12 cell"><div id="component-banner-50121" class="component-banner component-banner-view-mode-f bricks-component-edit-control-container component-50121"><style> @media screen and (min-width: 992px) { .banner-region.blue-gradient {background-image: url(/sites/default/files/2020-01/industry-billboards_salesforce.jpg); background-repeat: no-repeat; background-position: center center; background-size: cover; min-height: 399px; } } </style><section class="row-wrapper no-padding-bottom main-content has-background"><div class="row grid-x"><div class="cell small-12"><div class="field field--component-field-header-title field--name-field-header-title field--type-text field--label-hidden field__item"><h1>Integração Salesforce</h1></div><div class="field field--component-field-header-content field--name-field-header-content field--type-text-long field--label-hidden field__item"><style type="text/css">.salesforce-solutions-b .tab-system-tabs > .row-wrapper > .row { padding-left: 0px; padding-right: 0px; }.salesforce-solutions-b .tab-system-tabs > .row-wrapper > .row > .cell { margin-left: 0px; margin-right: 0px; width: 100%; } </style></div><div class="field field-component--field-breadcrumbs field-name-field-breadcrumbs field-type-link field-label-hidden"><ul class="field-items"><li class="field-item"><a href="/pt">Início</a></li><li class="field-item"><a href="/pt/integration-solutions">Soluções de integração</a></li><li class="field-item"><span>Salesforce</span></li></ul></div></div><div class="cell large-6 small-12 left"><div class="left-content"><div class="field field--component-field-banner-body field--name-field-banner-body field--type-text-long field--label-hidden field__item"><h2>Crie experiências conectadas com a integração do Salesforce</h2><p>Integre o Salesforce com qualquer sistema on-premises ou na nuvem para transformar seus negócios digitais.</p></div><div class="field field--component-field-banner-links field--name-field-banner-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/lp/whitepaper/saas/salesforce-integration-patterns" class="mule-button white solid large " onclick="ga('send', 'event', 'CTA', 'Click', 'pt-salesforce-hero_button1-salesforce_whitepaper');">Baixar whitepaper</a> <a href="/pt/contact" class="mule-button white large" onclick="ga('send', 'event', 'CTA', 'Click', 'pt-salesforce-hero_button2-contact_us');">Contate-Nos</a></div></div></div></div><div class="cell large-6 small-offset-0 small-12 right"></div></div> </section></div> </section></div></section></div><div class="brick brick--type--layout brick--id--50136 no-padding-top-region tab-system half-padding-bottom-region"><div id="component-tab-system-50141" class="component-tab-system bricks-component-edit-control-container"><div class="tab-system-nav no-padding-bottom-region no-padding-top-region "><section class="row-wrapper"><div class="row grid-x"> <section class="small-12 medium-offset-0 large-offset-0 cell"> <span class="prev arrow"></span><div class="component-tab-system-nav"><ul class="tabslist"><li class="active"><span data-tab="Overview" onclick="">Visão geral</span></li><li><span data-tab="Salesforce-Clouds" onclick="">Salesforce Clouds</span></li><li><span data-tab="Industries" onclick="">Indústrias</span></li></ul></div><span class="next arrow"></span></section></div></section></div><div class="tab-system-tabs no-padding-top-region"><section class="row-wrapper"><div class="row grid-x"> <section class="small-12 cell"><div class="component-tab"><div class="referenced-tab-content active" data-tab="Overview"> <article id="node-197696" data-history-node-id="197696" class="translatable-page localized-content smartling-pt" about="/node/197696"><div class="view-mode-default"><div class="field field--node-field-tab-components field--name-field-tab-components field--type-bricks field--label-hidden field__items"><div><div class="brick brick--type--layout brick--id--50146 centered half-padding-bottom-region no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50151" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Desbloqueie dados para liberar o poder do Salesforce Customer 360</h2></div></div> </section></div> </section></div><div class="brick brick--type--layout brick--id--50156 centered half-padding-bottom-region no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-4 medium-offset-0 large-offset-0 cell"><div id="component-feature-50161" class="component-feature component-feature--view-mode-b bricks-component-edit-control-container"> <img src="/sites/default/files/2019-07/MS_Speed%201_2.svg" alt="" /><h3><div class="field field--component-title field--name-title field--type-string field--label-hidden field__item">Crie experiências conectadas mais rápido</div></h3><div class="field field--component-field-feature-body field--name-field-feature-body field--type-text-long field--label-hidden field__item"><p dir="ltr">Use best-in-class <a href="/exchange/?search=salesforce">connectors</a> and accelerators to jumpstart Salesforce integrations by 3x</p></div></div></div><div class="small-10 small-offset-1 medium-4 medium-offset-0 large-offset-0 cell"><div id="component-feature-50166" class="component-feature component-feature--view-mode-b bricks-component-edit-control-container"> <img src="/sites/default/files/2019-07/MS_Salesforce_Connectivity_0.svg" alt="" /><h3><div class="field field--component-title field--name-title field--type-string field--label-hidden field__item">Integre seu back-office com facilidade</div></h3><div class="field field--component-field-feature-body field--name-field-feature-body field--type-text-long field--label-hidden field__item"><p dir="ltr">Utilize APIs para conectar o Salesforce Sales Cloud e o Service Cloud ao ERP, POS e sistemas legados</p></div></div></div><div class="small-10 small-offset-1 medium-4 medium-offset-0 large-offset-0 cell"><div id="component-feature-50171" class="component-feature component-feature--view-mode-b bricks-component-edit-control-container"> <img src="/sites/default/files/2019-07/MS_Iconography_MS_Core_Blue-Rocket-Future_0_0.svg" alt="" /><h3><div class="field field--component-title field--name-title field--type-string field--label-hidden field__item">Prepare as integrações com Salesforce para o futuro</div></h3><div class="field field--component-field-feature-body field--name-field-feature-body field--type-text-long field--label-hidden field__item"><p>Desenvolva uma arquitetura flexível com integrações do Salesforce de forma segura e escalável</p></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50176 half-padding-top-region no-padding-bottom-region benefit-row"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50181" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="desktop-hide"><img height="29" src="/sites/default/files/cmm_files/Unilever_Logo.svg" /></h4><h2>Acelere a inovação comercial com APIs</h2><p>&quot;Temos cerca de 2.000 aplicativos de negócios na Unilever, e existem muitos [sistemas] legados. Estamos economizando cerca de 40-50% nos nossos novos projetos agora, porque temos a plataforma [da MuleSoft] em uso.&quot;</p><p>Jane Moran,<br />Global CIO, Unilever</p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/case-studies/api/unilever" class="arrow-button" onclick="">Conheça a história do cliente</a></div></div></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-wrapper-50186" class="brick brick--type--wrapper brick--id--50186 mobile-hide wrapper component-wrapper bricks-component-edit-control-container"><div id="component-main-content-50191" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-07/Solutions_Customer%20image_Unilever_0.webp" alt="Uma mulher sorrindo segurando um smartphone e o logotipo da Unilever" loading="lazy" /></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50196 centered half-padding-top-region no-padding-bottom-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50201" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><p style="padding-bottom:1.5em;"><img alt="Logotipos de clientes Anypoint Platform da MuleSoft" class="main-content-image" data-interchange="[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Mobile_01.svgz, small],[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_01.svgz, medium]" src="/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_01.svgz" /></p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div> </section></div><div class="brick brick--type--layout brick--id--50206 benefit-row no-padding-bottom-region reverse"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50211" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Entregue experiências digitais conectadas</h2><p>Crie uma experiência consistente e perfeita para o cliente em diferentes canais com a integração do Salesforce a aplicativos como Marketo, ServiceNow e outros conectores de uso simples.</p></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50216" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2021-05/image_solutions_panel_pt%20%282%29.svg" alt="Imagem: Entregue experiências digitais conectadas" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50221 benefit-row no-padding-bottom-region no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-5 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50226" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2019-11/MS_SFSolutions_Overview_Panel2.svgz" alt="Imagem: Aproveite os aplicativos ERP de back-office" loading="lazy" /></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50231" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Aproveite os aplicativos ERP de back-office</h2><p>Desbloqueie todo o potencial do seu CRM e automatize processos comerciais conectando o Salesforce em tempo real com ERP e aplicativos financeiros, como SAP e NetSuite.</p><p>Utilize os conectores para SAP, Oracle e NetSuite e desbloqueie rapidamente os dados de cliente, produto e pedido para sincronizar com o Salesforce.</p></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50236 benefit-row reverse"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50241" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Desenvolva uma arquitetura para o futuro</h2><p>Use a capacidade da MuleSoft e do Salesforce para criar uma arquitetura de mudança com APIs e aplicativos de acoplamento simples.  </p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50246" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2019-11/MS_SFSolutions_Overview_Panel3.svgz" alt="Imagem: Desenvolva uma arquitetura para o futuro" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50256 new-style no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div class="component-large-tile component-large-tile-view-mode-a bricks-component-edit-control-container" onclick="tileClick(event, this)" id="component-large-tile-50296"><div class="right"><div class="field field--component-field-large-tile-body field--name-field-large-tile-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">MuleSoft Composer</h4><h2 dir="ltr">Conecte aplicativos e dados ao Salesforce com cliques, não com código</h2><p dir="ltr">Ofereça aos administradores do Salesforce uma solução sem código para desbloquear dados, integrar aplicativos e automatizar processos comerciais.</p><p><br /><a class="arrow-button" href="/pt/platform/composer">Aprenda mais</a></p></div></div><div class="left" style="background-image: url('/sites/default/files/2021-08/Wide%20Panel_BR_3.png')"></div></div> </section></div> </section></div><div class="brick brick--type--layout brick--id--50266 centered half-padding-bottom-region half-padding-top-region"><section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-12 cell"><div id="component-main-content-50271" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Recursos Salesforce em destaque</h2></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div></section></div><div class="brick brick--type--layout brick--id--50276 half-padding-top-region tiles-grid "><section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-12 cell"><div id="component-wrapper-92931" class="brick brick--type--wrapper brick--id--92931 component-wrapper bricks-component-edit-control-container"><div id="component-tile-49046" class="component-tile component-tile--br-view-mode-c bricks-component-edit-control-container webinar" onclick="tileClick(event, this)"><div class="field field--component-field-tile-resource-type field--name-field-tile-resource-type field--type-list-string field--label-hidden field__item">Webinar</div><div class="field field--component-field-tile-title field--name-field-tile-title field--type-string field--label-hidden field__item"><h3>Anypoint Platform 101</h3></div><div class="field field--component-field-tile-body field--name-field-tile-body field--type-text-long field--label-hidden field__item"><p>Crie APIs de maneira rápida e consistente</p></div><div class="field field--component-field-tile field--name-field-tile field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/webinars/api/mule-101-anypoint-platform-overview" class="arrow-button" onclick="ga('send', 'event', 'CTA', 'Click', 'com-api_management-tile1-7_apis_microservices_devops_ebook');">Assista ao webinar</a></div></div></div><div id="component-tile-50106" class="component-tile component-tile--br-view-mode-c bricks-component-edit-control-container webinar" onclick="tileClick(event, this)"><div class="field field--component-field-tile-resource-type field--name-field-tile-resource-type field--type-list-string field--label-hidden field__item">Webinar</div><div class="field field--component-field-tile-title field--name-field-tile-title field--type-string field--label-hidden field__item"><h3>Crie experiências omnicanal perfeitas</h3></div><div class="field field--component-field-tile-body field--name-field-tile-body field--type-text-long field--label-hidden field__item"><p>Saiba como a MuleSoft e a Salesforce podem ajudar sua marca a crescer criando uma experiência omnicanal consistente em seus pontos de contato</p></div><div class="field field--component-field-tile field--name-field-tile field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/webinars/salesforce-omnichannel-experiences" class="arrow-button" onclick="ga('send', 'event', 'CTA', 'Click', 'com-api_management-tile1-7_apis_microservices_devops_ebook');">Assista ao webinar</a></div></div></div><div id="component-tile-49051" class="component-tile component-tile--br-view-mode-c bricks-component-edit-control-container whitepaper" onclick="tileClick(event, this)"><div class="field field--component-field-tile-resource-type field--name-field-tile-resource-type field--type-list-string field--label-hidden field__item">Whitepaper</div><div class="field field--component-field-tile-title field--name-field-tile-title field--type-string field--label-hidden field__item"><h3>API-led connectivity</h3></div><div class="field field--component-field-tile-body field--name-field-tile-body field--type-text-long field--label-hidden field__item"><p>O próximo passo na evolução da SOA</p></div><div class="field field--component-field-tile field--name-field-tile field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/lp/whitepaper/api/api-led-connectivity" class="arrow-button" onclick="">Baixar whitepaper</a></div></div></div></div> </section></div></section></div></div></div></div> </article></div><div class="referenced-tab-content " data-tab="Salesforce-Clouds"> <article id="node-197701" data-history-node-id="197701" class="translatable-page localized-content smartling-pt" about="/node/197701"><div class="view-mode-default"><div class="field field--node-field-tab-components field--name-field-tab-components field--type-bricks field--label-hidden field__items"><div><div class="brick brick--type--layout brick--id--50301 centered no-padding-bottom-region no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50306" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Crie experiências conectadas com a integração do Salesforce Clouds a qualquer fonte de dados</h2></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div> </section></div><div class="brick brick--type--layout brick--id--50311 benefit-row half-padding-bottom-region reverse floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50316" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Sales Cloud</h4><h3>Integre front e back-office para ter uma experiência de vendas perfeita</h3><div class="floated-block"><h4 class="eyebrow">Desbloqueie dados de back-office</h4><p>Sincronize dados de pedido, fatura e produto em ERPs com conectores predefinidos e modelos de integração.</p><h4 class="eyebrow">Aumente a produtividade dos representantes</h4><p>Mostre dados em tempo real com facilidade por meio de canais de venda e automatize fluxos de trabalho para fazer e atualizar pedidos.</p></div><div class="floated-block"><h4 class="eyebrow">Descubra insights valiosos de venda</h4><p>Alimente painéis do Sales Cloud, relatórios e previsões do Einstein com dados de sistema legado e terceirizado.</p></div></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50321" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2021-08/MS_SFSolutions_SFCloyd_Panel_1_BR_0.svg" alt="Imagem: Sales Cloud" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50326 benefit-row half-padding-bottom-region floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-5 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50331" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2021-08/MS_SFSolutions_SFCloyd_Panel2-1_BR.svg" alt="Imagem: Service Cloud" loading="lazy" /></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50336" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Service Cloud</h4><h3>Desbloqueie dados de terceiros para permitir uma visão do cliente em tempo real</h3><div class="floated-block"><h4 class="eyebrow">Tenha uma visão única do cliente</h4><p>Integre sistemas isolados de terceiros para ter uma visão do cliente completa e em tempo real em uma única interface.</p><h4 class="eyebrow">Melhore a produtividade do agente</h4><p>Automatize processos manuais, como casos, para reduzir o tempo médio de gerenciamento e o volume de chamadas.</p></div><div class="floated-block"><h4 class="eyebrow">Interaja com os clientes por vários canais</h4><p>Conecte canais digitais novos e existentes, desde IA até chatbots, usando uma abordagem com foco em API. </p></div></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50341 benefit-row reverse floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50346" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Plataforma Salesforce Customer 360</h4><h3>Acesse dados de qualquer sistema para criar aplicativos enriquecedores e integrados</h3><div class="floated-block"><h4 class="eyebrow">Crie experiências modernas e conectadas</h4><p>Integre sistemas de terceiros isolados para viabilizar experiências integradas e escaláveis.</p><h4 class="eyebrow">Acelere a inovação</h4><p>Use integração com foco em API, usando conectores predefinidos e modelo para inovar mais rápido</p></div><div class="floated-block"><h4 class="eyebrow">Permita que todos criem aplicativos</h4><p>Permita que as áreas de negócios e equipes de TI criem aplicativos rapidamente usando APIs reutilizáveis e ferramentas com pouco código.</p></div></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50351" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-09/ms_sfsolutions_sfcloyd_panel3_br.webp" alt="Imagem: Plataforma Salesforce" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50356 half-padding-top-region no-padding-bottom-region benefit-row"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50361" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="desktop-hide"><img height="29" src="/sites/default/files/cmm_files/Pilot%26FlyingJ_Logo.svg" /></h4><h2>Crie uma experiência omnichannel unificada</h2><p>A Pilot Flying J integrou sistemas de back-end com tecnologias digitais voltadas para o cliente e o Salesforce Sales, Service e Marketing Clouds para melhorar a experiência do cliente.</p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-wrapper-50366" class="brick brick--type--wrapper brick--id--50366 mobile-hide wrapper component-wrapper bricks-component-edit-control-container"><div id="component-main-content-50371" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-07/PilotFlyingJ_CustomerStory.webp" alt="Caminhão da Pilot Flying J na estrada durante nascer do sol" loading="lazy" /></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50376 centered half-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50381" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><p style="padding-bottom:1.5em;"><img alt="Logotipos de clientes Anypoint Platform da MuleSoft" class="main-content-image" data-interchange="[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Mobile_02.svgz, small],[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_02.svgz, medium]" src="/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_02.svgz" /></p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div> </section></div></div></div></div> </article></div><div class="referenced-tab-content " data-tab="Industries"> <article id="node-197706" data-history-node-id="197706" about="/node/197706"><div class="view-mode-default"><div class="field field--node-field-tab-components field--name-field-tab-components field--type-bricks field--label-hidden field__items"><div><div class="brick brick--type--layout brick--id--50416 centered no-padding-bottom-region no-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50421" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h2>Torne-se um pioneiro da indústria com o poder do MuleSoft e da Salesforce</h2></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div> </section></div><div class="brick brick--type--layout brick--id--50426 benefit-row half-padding-bottom-region reverse floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50431" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Serviços financeiros</h4><h3>Integre dados com o Financial Services Cloud para oferecer serviços bancários unificados</h3><div class="floated-block"><h4 class="eyebrow">Acesse os principais sistemas bancários</h4><p>Veja rapidamente dados de conta, pagamento e empréstimos dos principais sistemas bancários com conectores e modelos de integração prontos para uso.</p><h4 class="eyebrow">Habilite o Open Banking</h4><p>Crie ecossistemas digitais com foco no cliente, ampliando o Financial Services Cloud com APIs Open Banking.</p></div><div class="floated-block"><h4 class="eyebrow">Enriqueça o relacionamento com o cliente</h4><p>Permita que bancários ofereçam um serviço personalizado em grande escala, unificando contas, redes de relacionamento e eventos importantes.</p></div></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50436" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-09/image_sf_solutions_industries_panel_1_br.webp" alt="Imagem: Integre dados com o Financial Services Cloud para oferecer serviços bancários unificados" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50441 benefit-row half-padding-bottom-region floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-5 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50446" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2021-08/image_sf_solutions_industries_panel_2_BR.svg" alt="Imagem: Melhore os resultados de saúde e experiência de atendimento ao paciente com o Health Cloud" loading="lazy" /></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50451" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Serviços de saúde</h4><h3>Melhore os resultados de saúde e experiência de atendimento ao paciente com o Health Cloud</h3><div class="floated-block"><h4 class="eyebrow">Acesse dados clínicos de EHR</h4><p>Conecte-se a qualquer EHR para ver rapidamente os dados do paciente em diversos sites de atendimento, com conectores e modelos de integração prontos para o uso.</p><h4 class="eyebrow">Amplie o atendimento ao paciente em qualquer lugar</h4><p>Combine dados clínicos e não clínicos para criar experiências que acompanham a jornada do paciente em consultas presenciais, telessaúde ou em um dispositivo com IoT.</p></div><div class="floated-block"><h4 class="eyebrow">Melhore a coordenação do atendimento</h4><p>Ofereça aos agentes do call center as informações corretas do paciente na hora certa, tudo em uma só tela.</p></div></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50456 benefit-row reverse floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50461" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Varejo</h4><h3>Ofereça uma experiência conectada no varejo com o Salesforce</h3><div class="floated-block"><h4 class="eyebrow">Estabeleça uma conectividade omnichannel</h4><p>Ofereça uma experiência consistente em todos os canais, permitindo que as equipes acessem de forma autônoma um repositório de APIs reutilizáveis.</p><h4 class="eyebrow">Personalize as interações na loja</h4><p>Combine experiências físicas e digitais com perfeição, oferecendo integração entre diferentes dispositivos, quiosques e centros de serviço automatizados.</p></div><div class="floated-block"><h4 class="eyebrow">Conecte o comércio em qualquer lugar</h4><p>Integre sistemas de eComerce a sistemas importantes, como ERP, OMS e POS com conectores e modelos de integração prontos para o uso.</p></div></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div><div class="small-10 small-offset-1 medium-5 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50466" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2021-08/image_sf_solutions_industries_panel_3_BR.svg" alt="Imagem: Ofereça uma experiência conectada no varejo com o Salesforce" loading="lazy" /></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50471 benefit-row half-padding-bottom-region floated-blocks"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-5 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50476" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-09/image_sf_solutions_industries_panel_4_br.webp" alt="Imagem: Impulsione a previsibilidade e agilize a colaboração com o Manufacturing Cloud" loading="lazy" /></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-1 large-offset-1 cell"><div id="component-main-content-50481" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="eyebrow">Manufatura</h4><h3>Impulsione a previsibilidade e agilize a colaboração com o Manufacturing Cloud</h3><div class="floated-block"><h4 class="eyebrow">Unifique um back-office complexo</h4><p>Capture informações de pedido e conta a partir de ERPs, como o SAP, com conectores e modelos de integração prontos para o uso.</p><h4 class="eyebrow">Impulsione a automação de processos comerciais</h4><p>Mostre dados de pedido e estoque em tempo real por meio de canais de vendas e automatize fluxos de trabalho para gerar e atualizar pedidos.</p></div><div class="floated-block"><h4 class="eyebrow">Crie uma visualização de previsão abrangente</h4><p>Agregue informações de pedido em todo o ecossistema de manufatura o e garanta que elas reflitam com precisão a atividade da conta</p></div></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50486 half-padding-top-region no-padding-bottom-region benefit-row"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50491" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><h4 class="desktop-hide"><img height="29" src="/sites/default/files/cmm_files/asics_logo.svg" /></h4><h2>A ASICS é mais rápida com o MuleSoft e o Salesforce Commerce Cloud</h2><p>Em apenas quatro semanas, Anypoint Platform™ da MuleSoft permitiu que a ASICS criasse uma plataforma de eCommerce nova e moderna, desenvolvida no Salesforce Commerce Cloud. </p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="/pt/case-studies/api/asics" class="arrow-button" onclick="">Conheça a história deles</a></div></div></div></div><div class="small-10 small-offset-1 medium-6 medium-offset-0 large-offset-0 cell"><div id="component-wrapper-50496" class="brick brick--type--wrapper brick--id--50496 mobile-hide wrapper component-wrapper bricks-component-edit-control-container"><div id="component-main-content-50501" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div> <img src="/sites/default/files/2024-07/Asics_CustomerStory_1.webp" alt="Corredores da ASICS treinando em uma escadaria" loading="lazy" /></div></div></div></div> </section></div><div class="brick brick--type--layout brick--id--50506 centered half-padding-top-region"> <section class="row-wrapper"><div class="row grid-x grid-margin-x"> <section class="small-10 small-offset-1 medium-12 medium-offset-0 large-offset-0 cell"><div id="component-main-content-50511" class="component-main-content bricks-component-edit-control-container "><div class="field field--component-field-main-content-body field--name-field-main-content-body field--type-text-long field--label-hidden field__item"><p style="padding-bottom:1.5em;"><img alt="Logotipos de clientes Anypoint Platform da MuleSoft" class="main-content-image" data-interchange="[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Mobile_03.svgz, small],[/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_03.svgz, medium]" src="/sites/default/files/cmm_files/MS_SF_SolutionsPage_CustomerLogos_Desktop_03.svgz" /></p></div><div class="field field--component-field-main-content-links field--name-field-main-content-links field--type-bricks-revisioned field--label-hidden field__items"><div> <a href="" class="" onclick=""></a></div></div></div> </section></div> </section></div></div></div></div> </article></div></div> </section></div></section></div></div></div></div></div></div> </article> </section></div><div class="multipurpose-modal modal-servicetrace closed" id="modal-servicetrace"><div class="multipurpose-modal-content"><span class="multipurpose-modal-close">+</span><p class="title">You have been redirected</p><p>You have been redirected to this page because Servicetrace has been acquired by MuleSoft. Click <a href="/servicetrace" target="_blank">here</a> to learn more.</p></div></div><div class="multipurpose-modal modal-pw closed" id="modal-pw"><div class="multipurpose-modal-content"><span class="multipurpose-modal-close">+</span><p class="title">You have been redirected</p><p> After 17 years of reporting on the API economy, ProgrammableWeb has made the decision to shut down operations. <br /> <a href="/programmableweb" target="_blank">Click here</a> to learn more.</p></div></div><div class="multipurpose-modal modal-fr closed" id="modal-fr"><div class="multipurpose-modal-content"><span class="multipurpose-modal-close">+</span><p class="title">Cette page est disponible en Français</p><p><a class="mule-button-br solid multipurpose-modal-link" href="/fr">Voir en Français</a></p></div></div><div class="multipurpose-modal modal-de closed" id="modal-de"><div class="multipurpose-modal-content"><span class="multipurpose-modal-close">+</span><p class="title">Diese Seite gibt es auch auf 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