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title="Name mismatch" description="" :tags="[]" created-at="2023-08-23T13:37:11.231Z" updated-at="2024-07-02T10:04:13.025Z" author-name="Adrian Burden" :author-id="1" editor="markdown" :is-published="true" toc="W3sidGl0bGUiOiJOYW1lIG1pc21hdGNoIiwiYW5jaG9yIjoiI25hbWUtbWlzbWF0Y2giLCJjaGlsZHJlbiI6W119XQ==" :page-id="39" 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In such cases, a name mismatch message is shown on the digital certificate page, indicating to an inspector that there may be a problem with the certificate's validity.</p> <p><img alt="namemismatch.jpg" src="/guide/namemismatch.jpg"></p> <p>The mismatch could be because:</p> <ul> <li>there is a simple typo in the certificate or on your profile page.</li> <li>the certificate has been sent to the wrong recipient.</li> <li>an administrative error by the issuer.</li> <li>in the case of a personal certificate, you have not included an alias or nickname in your personal settings.</li> <li>in the case of an organisation certificate, you have not included a trading name.</li> </ul> <blockquote class="is-info"> <p>The name mismatch algorithm does not check for an exact organisation name match. For example, it ignores variations in Ltd, Limited, etc and looks for a consistent phrase within the name.</p> </blockquote> <br> <h3 class="toc-header" id="an-example"><a href="#an-example" class="toc-anchor">露</a> An example</h3> <p>A certificate issued in the name 'University Xyz, Department Abc' to an organisation called 'University Xyz' will not give rise to a name mismatch.</p> <p>But if that was the first certificate issued, the organisation name would have been automatically set as the full university and department name. If a subsequent certificate was then issued to that organisation as "University Xyz, Department Def", a name mismatch would arise. The solution is to then edit the organisation name to just be 'University Xyz", and neither certificate will give rise to a name mismatch.</p> </div></template><template slot="comments"><div><comments></comments></div></template></page></div></body></html>