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0L330.7 376c-34.4 25.2-76.8 40-122.7 40C93.1 416 0 322.9 0 208S93.1 0 208 0S416 93.1 416 208zM208 352a144 144 0 1 0 0-288 144 144 0 1 0 0 288z"></path></svg></button><button class="Header_control__DFBFD undefined" aria-expanded="false" aria-controls="menuFlyout"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="bars" class="svg-inline--fa fa-bars Header_icon__8Pz4x" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M0 96C0 78.3 14.3 64 32 64l384 0c17.7 0 32 14.3 32 32s-14.3 32-32 32L32 128C14.3 128 0 113.7 0 96zM0 256c0-17.7 14.3-32 32-32l384 0c17.7 0 32 14.3 32 32s-14.3 32-32 32L32 288c-17.7 0-32-14.3-32-32zM448 416c0 17.7-14.3 32-32 32L32 448c-17.7 0-32-14.3-32-32s14.3-32 32-32l384 0c17.7 0 32 14.3 32 32z"></path></svg></button></div></div><div class="Header_flyoutMenu__Bl7GA Header_isClosed__k20Oh" id="menuFlyout"><div class="Header_mainMenu__VxPUN"><ul><li 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0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:Ripssd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/find-provider">Find a Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R12pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Find Care<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R12pssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/find-care">Find Care</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/find-provider">Find a Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R12pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:Rkpssd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:Rkpssd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R14pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Patient Resources<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R14pssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R14pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/health">Health & Wellness</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:Rmpssd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 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class="" href="/patient-resources/classes-events">Classes & Events</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="mom-snuggling-new-baby" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=750&q=75 750w, 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Pregnancy and Childbirth</div><h2 class="HeaderCard_headline__MtAdH">Expecting a Baby?</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/health/birth-babies"><span>Learn More</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R16pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Health & Wellness<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R16pssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div 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hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="mom-snuggling-new-baby" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=750&q=75 750w, 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Pregnancy and Childbirth</div><h2 class="HeaderCard_headline__MtAdH">Expecting a Baby?</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/health/birth-babies"><span>Learn 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class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Join our robust physician training programs led by nationally known healthcare leaders.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/education/gme"><span>Explore Opportunities</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R18pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 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class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R2bassd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/find-provider">Find a Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R4bassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Find Care<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R4bassd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/find-care">Find Care</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/find-provider">Find a Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R4bassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:R2jassd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R2jassd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R4jassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Patient Resources<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R4jassd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested 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hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="mom-snuggling-new-baby" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=750&q=75 750w, 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Pregnancy and Childbirth</div><h2 class="HeaderCard_headline__MtAdH">Expecting a Baby?</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/health/birth-babies"><span>Learn 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/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fsutter-pride-2024.jpg%3Fh%3D720%26iar%3D0%26w%3D1280&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fsutter-pride-2024.jpg%3Fh%3D720%26iar%3D0%26w%3D1280&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fsutter-pride-2024.jpg%3Fh%3D720%26iar%3D0%26w%3D1280&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Careers</div><h2 class="HeaderCard_headline__MtAdH">Work at Sutter</h2></div><div class="HeaderCard_content__Br0kX"><div 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Find a job within our inclusive, compassionate teams.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/about-us/careers"><span>Get Started</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R5bassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 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class="InteriorHero_isMobile__ygZPx" style="color:transparent" sizes="(max-width: 1024px) 100vw, (min-width: 1024px) and (max-width: 1312px) 100vw, 1312px" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=828&q=75 828w, 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/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fwomen%2Fbuisness-woman-on-laptop-in-conference-room.jpg%3Fh%3D700%26iar%3D0%26w%3D1600&w=3840&q=75"/></span></div><div class="InteriorHero_textWrapper__U9FV3"><div class="InteriorHero_textInner__qvbRT container-teal-800"><h1 class="InteriorHero_header__oN8MR has-accent">Vendor Resources</h1><p class="InteriorHero_description__JTbyV">At Sutter Health, we are committed to serving as a collaborative partner to our vendors. In order to get the most out of your relationship with us, we have provided helpful resources on credentialing, secure email, accounts payable and other information.</p><div class="InteriorHero_cta__oVwQX"><div class="component component--spacing-none component--nested basis-full TextWithIcon_textWithIcon__6Yzkw"><div class="TextWithIcon_text__G_juS"><div class="ck-content"><p><a href="tel:19162979300">916-297-9300</a></p></div></div></div><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--secondary" href="/vendors/physical-access-compliance-program"><span>Physical Access Compliance (PAC)</span></a></div></div><div class="component component--nested basis-full "><div class="component-content"></div></div></div></div></div><div class="InteriorHero_imageWrapper__gRdWN InteriorHero_imageDomSecond___nUdw"></div></div></div></div><div class="InteriorHero_ultrawideBackground__C6ln2"></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Accounts Payable</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1j8j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Payment Terms</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2j8j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Purchase orders are required for purchases at Sutter Health. Failure to include a valid purchase order number and Sutter contact person on all invoices can result in significant delays in payment, or a rejection of the invoice.</p><p><a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/sutter-health-payment-terms.pdf">Sutter Health’s standard payment terms</a> are Net 60. For Automated Clearing House (ACH) please call <a href="tel:916-297-9300">916-297-9300</a> to obtain the form. Sutter offers two ePayable options.  Please complete and submit the <a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/sh-epayment-enrollment-form.pdf">ePayment Enrollment form (PDF)</a> to enroll in one of these:</p><ul><li>American Express cardless push payments (net 45).</li><li>Commerce Bankshares Control Pay Virtual Card Payment (net 30).</li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1l8j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Billing Sutter Health</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2l8j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><h3>Invoice Submission</h3><p>Please submit Invoices to Accounts Payable to P.O. Box 619110 Roseville, CA 95661.</p><p>or via email <a href="mailto:S3vendorinvoices@sutterhealth.org">S3vendorinvoices@sutterhealth.org</a>.</p><p>When submitting via email:</p><ul><li>Include a valid <strong>purchase order number</strong> and Sutter contact person.</li><li>Submit <strong>one</strong> invoice per attachment in PDF format only.<ul><li>Do not send multiple invoices in a single PDF file.</li><li>Multiple PDF files may be attached; however, limit email size to no more than 5MB.</li><li>Do not send password-protected files or Excel files with multiple tabs or attach other emails to your message. The system will not process these attachments.</li></ul></li><li>Use HTML format for your email, not rich text.</li></ul><h3>Accounts Payable Inquiries</h3><p>For Accounts Payable inquiries related to Sutter Health and affiliates, please use the following contact Sutter’s Vendor Line <a href="tel:916-297-9300">916-297-9300</a>.</p><p>The online vendor portal allows vendors to securely access payment status information. Call the Sutter’s Vendor Line <a href="tel:916-297-9300">916-297-9300</a> for information.</p><ul><li><a href="https://erp.sutterhealth.org/">Vendor Portal Login</a></li><li><a href="https://www.sutterhealth.org/for-vendors/faq">Vendor Portal Frequently Asked Questions</a></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Rebates and Refunds</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:Rr8r4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Rebates & Refunds</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R1b8r4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Submit all rebates and refunds to P.O. Box 277391 Sacramento, CA 95827-7391.</p><p>All supporting documentation should be emailed to <a href="mailto:StrategicSourcing@sutterhealth.org">StrategicSourcing@sutterhealth.org</a></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Vendor Requirements</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R63934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Vendor Credentialing and Access</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra3934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Health has instituted a <a href="https://www.sutterhealth.org/vendors#credentialing">vendor credentialing</a> program to help ensure we meet regulatory requirements for the safety of our patients, staff, volunteers and visitors.  To provide security and flexibility in managing vendors who require access to our facilities, vendors visiting Sutter Health facilities are required to adhere to local entry requirements and check in/out using the applicable vendor credentialing application.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R65934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Diversity Suppliers</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra5934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Health is committed to engaging diversity suppliers to create a positive economic impact in our local communities, increase competition, encourage innovation and entrepreneurship, and increase supply chain resiliency.</p><p>Diverse business enterprises interested in doing business with Sutter Health can register at no cost at <a href="https://SutterHealth.SupplierGATEWAY.com">SutterHealth.SupplierGATEWAY.com</a>.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R67934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Conflict of Interest Policy</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra7934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Health workforce members may not accept gifts or other items of value from vendors. Our financial resources belong to our communities, and we are mindful of the impact of perceptions, so we are clear in our purpose and interactions with vendors. Our negotiations and agreements with our vendors are developed with honesty & integrity, free from inappropriate bias and in the best interest of Sutter Health. We are proactive in avoiding conflicts of interest and don’t accept gifts, monetary or otherwise; provided, however, that we do accept certain donations pursuant to our Conflict of Interest Policy. See our <a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/conflict-of-interest-policy-employees-influential-individuals-vendors.pdf">Conflict of Interest Policy</a> for our standards.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R69934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Recall Management</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra9934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Suppliers are responsible for all remedies and any corrective action in connection with a recall issued by the Supplier or required by any governmental entity. All recall notifications to Sutter must be communicated in writing to:</p><ul style="list-style-type:disc;"><li>Medical Supplies - <a href="mailto:RecallResponseCoord@sutterhealth.org">RecallResponseCoord@sutterhealth.org</a></li><li>Medical Equipment - <a href="mailto:eQuipRecallsAlerts@sutterhealth.org">eQuipRecallsAlerts@sutterhealth.org</a></li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6b934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Product Discontinuation</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rab934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>All notices of discontinued products should be submitted to <a href="mailto:StrategicSourcing@sutterhealth.org">StrategicSourcing@sutterhealth.org</a>.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6d934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Bill Only</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rad934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Vendors representatives must fill out a <a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/bill-only-form.pdf">Bill Only Form</a> when bringing in any medical equipment/devices for a procedure.</p><ol><li>Complete the form.</li><li>Attach device stickers or charge sheet to this form.</li><li>Obtain signature.</li><li>Take a picture/scan WITHOUT the patient sticker.</li><li>Email the form WITHOUT the patient sticker to <a href="mailto:S3buyerbillonly@sutterhealth.org">S3buyerbillonly@sutterhealth.org</a> within 24 hours of the procedure.</li><li>Attach patient sticker then leave with the Biller.</li></ol><p>NOTE: This form CANNOT be removed from the site with a patient sticker attached.</p><p>Additional requirements are listed in the Supplier Relations and Access Policy which is part of the Vendor Credentialing Service.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6f934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Medical Device Warranties</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raf934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Centers for Medicare & Medicaid Services (CMS) regulations require hospitals to pursue either a no cost replacement or available credits for devices under warranty. The manufacturer must assess the cause of the device failure and send credits as applicable back to the hospital. Sutter requires that manufacturers with warranty programs on implantable devices:</p><ul><li>Send details on all devices covered by warranty to Supply Chain at <a href="mailto:strategicsourcing@sutterhealth.org">strategicsourcing@sutterhealth.org</a></li><li>Send a monthly report of all credits issued to Sutter at <a href="mailto:DeviceWarranty@sutterhealth.org">DeviceWarranty@sutterhealth.org</a></li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6h934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Accessibility</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rah934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Our mission is to deliver the highest quality patient-centered care to all of our patients by ensuring that patients and visitors with disabilities have equal access to our services and care centers. Vendors will find helpful <a href="/vendors/physical-access-compliance-program">accessibility information</a> related to medical equipment and facilities.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6j934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Business Continuity Plan</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raj934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Health requires vendors to establish and implement comprehensive Business Continuity Plans to ensure appropriate and timely recovery of services during times of business interruption.</p><p>A Business Continuity Plan should be reviewed and updated regularly and as required by operational needs. Vendor is responsible for ensuring that its subcontractors and suppliers maintain and test their Business Continuity Plans.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6l934d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Freight and Shipping</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ral934d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Vendors will ship all goods per the contracted terms or follow instructions as listed on the PO if not defined in the contract.</p><p>UPS is Sutter Health’s primary carrier for both inbound and outbound freight and parcel shipments. TranzAct is the freight audit payor of the UPS invoices for Sutter Health. All the UPS parcels to Sutter Health are billed directly to TranzAct. TranzAct facilitates the payment to UPS. For general processing questions email <a href="mailto:SutterHealth@TranzAct.com">SutterHealth@TranzAct.com</a></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full " id="credentialing"><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Vendor Credentialing</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div id="credentialing" data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1j9b4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Existing Vendors</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2j9b4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><h2>Already registered with Vendor Credentialing Service?</h2><p>Visit <a href="https://www.greensecurityllc.com" target="_blank">www.greensecurityllc.com</a> and login using your existing email address and password.</p><p>We want to ensure that our vendor and supplier relationships remain productive and mutually beneficial – with patient safety as the focal point. Thank you for your support and adherence to our vendor program. Questions or concerns may be directed to Green Security at <a href="tel:+8667503373">866-750-3373</a>.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1l9b4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>New Vendors</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2l9b4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Patient safety and affordability are at the center of everything we do. All new vendors, products and services must be qualified and approved by Supply Chain Strategic Sourcing. To help ensure we meet regulatory requirements for the safety of our patients, staff, volunteers and visitors, all approved vendors must register through Green Security at <a href="https://grn.ac/sutter-vendors" target="_blank">https://grn.ac/sutter-vendors</a>. Registration through Green security alone is not sufficient to be an approved vendor at Sutter Health.</p><p>After registering, electronically submit your credentialing documents through the same site. If you do not submit the required credentials during this period, you will be denied access to our facilities. Questions or concerns may be directed to Green Security at <a href="tel:+8667503373">866-750-3373</a>.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1n9b4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Instructions & Resources</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2n9b4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><div><div><div id="_com_1"><p><strong>Additional Resources </strong></p></div></div></div><ul><li>Green Security Instructions for Vendors (<a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/green-security-instructions-for-vendors.pdf">English PDF</a> | <a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/instrucciones-de-green-security-para-proveedores-de-sutter-health.pdf">Spanish PDF</a>)</li><li>How to request a visit as a vendor guest using Green Security (<a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/how-to-request-visit-as-vendor-guest-using-green-security.pdf">English PDF</a> | <a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/como-solicitar-una-visita-como-proveedor-invitado-utilizando-green-security.pdf">Spanish PDF</a>)</li><li>How to check in as a vendor guest using Green Security kiosks (<a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/how-to-check-in-as-vendor-guest-using-green-security.pdf">English PDF</a> | <a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/como-registrarse-como-invitado-de-un-proveedor-con-green-security.pdf">Spanish PDF</a>)</li><li>Set up a Company Manager account (<a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/gs-company-manager-guide.pdf">English PDF</a> | <a href="/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/registro-movil-para-proveedores-que-utilizan-green-security.pdf">Spanish PDF</a>)</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Vendor Portal Frequently Asked Questions</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R639j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What is the Sutter Shared Services Vendor Portal and what does it do?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra39j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>The Sutter Shared Services Vendor Portal is a gateway to Sutter Shared Services Accounts Payable. Current vendors of Sutter Health who provide goods and services can establish contact with S3 AP. Vendors can view invoice and payment status, and maintain and update their own company contact information on the portal using online forms.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R659j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Who can access the Sutter Shared Services Vendor Portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra59j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>The Vendor Portal is open to current Sutter Health Vendors who request access.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R679j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How do I request access to the Sutter Shared Services Vendor Portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra79j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Download the Vendor Portal Access form, complete and email to <a href="mailto:S3vendorportalregistration@sutterhealth.org" target="_blank">S3vendorportalregistration@sutterhealth.org</a>.</p><ul><li><a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/s3vendor-portal-access-form">Vendor Portal Access form (PDF)</a></li><li>As of Aug. 1, 2014, to better protect confidential information, Sutter has made entry to the Vendor Portal more secure. Users must enroll a device to receive a single-use password. Once enrollment is complete, refer to the Quick Reference Guide provided to you with your Sutter Health ID and password.</li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R699j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How much does it cost to use the Portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra99j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Utilizing the Vendor Portal does not cost anything.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6b9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Who in Sutter Shared Services can access the data from the Vendor Portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rab9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Only Sutter Health Shared Services Accounts Payable employees (and relevant purchasing staff) can see your data.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6d9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What are the minimum system requirements to access the portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rad9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Minimum system requirements: Windows NT 4.x, 2000, XP, Vista, Windows 7 32-bit and 64-bit; Windows 8 32-bit and 64-bit; IE 7, 8, 9, JavaScript enabled; Adobe Acrobat Reader.</p><p>For technical issues during log on, please contact the Sutter Shared Services Vendor Line at <a href="tel:916-297-9300">916-297-9300</a>.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6f9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Can I see payment status of my invoice in the portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raf9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Yes.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6h9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>I've been a vendor for years; do I need to access the portal?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rah9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>All existing Sutter Health Vendors may access the Vendor Portal to view invoices, payment status and submit invoices once they have a valid logon and password.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6j9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Will I be able to see invoices that my company has submitted?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raj9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Yes.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6l9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How can I send invoice information to Sutter Health for payment?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ral9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Shared Services in Roseville processes all invoices for Sutter Health affiliate companies, using an automated importing and routing process. To ensure the system imports and routes invoices correctly, and to avoid delayed payments, it is important that vendors <a href="/-/media/Project/SutterHealth/SutterHealth/Files/vendors/vendor-guidelines">follow certain guidelines</a> in addressing and submitting invoices.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6n9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What is a single-use password?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ran9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>A single-use password is a secret access code that is valid for only one session, which means the access will be invalid after that session. This single-use password is received by the phone number provided during enrollment and can be received by SMS voice or text message.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6p9j4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>If I begin using a different phone number, will I need to re-enroll?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rap9j4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Yes. If you change phone numbers, you must update the information. The phone number is enrolled so that it can receive single-use passwords for logging in to OWA remotely. Please call the Sutter Health Vendor line at<a href="tel: 916-297-9300 "> 916-297-9300 </a>to update phone numbers on Vendor Portal accounts that are already enrolled.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Privacy and Information Security Risk Assessment (PSRA)</header></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1j9r4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>ServiceNow Third-Party Portal Access Process</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2j9r4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Sutter Health’s ServiceNow Third-Party Portal is used by our Third-Party Contacts to respond to requests for information during Privacy and Information Security Risk Assessment activities.  Third-Party Contacts identified during the risk assessment process will receive emailed instructions on how to access the ServiceNow Third-Party Portal.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1l9r4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>The Privacy and Information Security Risk Assessment Process</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2l9r4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><h4>What is ServiceNow’s role in supporting Sutter Health’s Risk Assessment Process?</h4><p>Sutter Health uses ServiceNow’s Third-Party Risk Management application to manage its Governance, Risk and Compliance (GRC) program.</p><p>When implementing Products (hardware), Services (consulting), or Applications (software) that our care providers or professionals interact with, and specifically those which Create, Receive, Maintain, or Transmit Sutter Health Protected data (such as Protected Health Information or other sensitive company data), those must have a Privacy and Information Security Risk Assessment performed.</p><p>If you are a Third-Party Technical Contact, and have questions about Sutter Health’s risk assessment process, please contact your Sutter Health Business Requester to verify that a Risk Assessment has been requested and assigned.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R1n9r4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>ServiceNow Third-Party Portal Information</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:R2n9r4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><h3>How do I learn more about ServiceNow?</h3><p>Please contact your Sutter Health Business Requester contact or send an email to <a href="mailto:PSRAHelp@sutterhealth.org">PSRAHelp@sutterhealth.org</a>. Please include appropriate background information and cc: any Sutter Health contacts.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="component component--spacing-none"><div class="Grid_grid__8e_U7 false basis-full col-2 container-yellow-50"><div class="Grid_accent__Y8t_T"></div><div><div class="container-max-w-lg Grid_gridWrapper__SSNl5"><div class="Grid_gridTop__WSt5l"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><header>Privacy and Security</header></div></div></div></div><div class="Grid_gridColumns__GRw6T"><div class="component component--nested"><div class="MultiActionCard_multiActionCard__XKmWD basis-full has-border"><div class="component-content"><div class="MultiActionCard_contentWrapper__ei0bg"><div class="MultiActionCard_eyebrow__1CEd6"></div><h3 class="MultiActionCard_title__xsgUk">Cyber Security Incidents</h3><div class="MultiActionCard_body__xAwnz"><div class="ck-content"><p>If your organization experiences a cyber security incident that may impact Sutter Health, please call Sutter Health’s Service Desk at <a href="tel:888-888-6044">888-888-6044</a>. This phone line is staffed 24 hours, every day of the year. The information you report will be routed to the appropriate team so we can follow up with you.</p></div></div><div class="MultiActionCard_linkWrapper__Odtqa"></div></div></div></div></div><div class="component component--nested"><div class="MultiActionCard_multiActionCard__XKmWD basis-full has-border"><div class="component-content"><div class="MultiActionCard_contentWrapper__ei0bg"><div class="MultiActionCard_eyebrow__1CEd6"></div><h3 class="MultiActionCard_title__xsgUk">Privacy and Information Security</h3><div class="MultiActionCard_body__xAwnz"><div class="ck-content"><p>To implement products (e.g., hardware), services (e.g., consulting services), or applications (e.g., software) that create, receive, maintain, or transmit Sutter Health confidential data, an Engagement Risk Assessment is required. Contact your Sutter Health Business Requester to gain access to the Archer Engage Vendor Portal.</p></div></div><div class="MultiActionCard_linkWrapper__Odtqa"></div></div></div></div></div></div><div class="Grid_divider__u_OgJ"></div><div class="Grid_gridBottom__eRNpe"></div></div></div></div></div><div class="component component--spacing-none basis-full SimplePromo_simplePromo__n4KlE"><div class="SimplePromo_wrapper__1UdCO"><div class="SimplePromo_accentBackgroundLeft__ZEXsD"></div><div class="SimplePromo_inner__xbaVx"><div class="SimplePromo_accent__FYynI"></div><div class="SimplePromo_minimumSpaceNoImage__CiIlR"><div class="SimplePromo_iconWrapper__Wst2Q"> </div></div><div class="SimplePromo_contentWrapper__2smvO"><div class="SimplePromo_content__6va_R"><h2 class="SimplePromo_heading__sBhyi">Contact Us</h2><div class="SimplePromo_body__b0nnr"><div class="ck-content"><p>For more information and additional vendor resources, call Sutter's Vendor Line at <a href="tel:+9162979300">916-297-9300</a>.</p></div></div></div><div class="SimplePromo_cta__iUJCd"></div></div></div></div></div></div><div id="content-bottom"></div></main><footer><div id="footer"><div class="component basis-full undefined"><div class="component-content"><div class="Footer_footerTop__WcLEq"><div class="Footer_footerTopInner__zihWg container-max-w-lg"><div class="Footer_leftSideContent__C82of"><div class="Footer_logo__YlDuz"><svg aria-labelledby="logo-svg-:R9fcd6:" role="img" height="49" viewBox="0 0 527.22668 96" width="527.22668" xmlns="http://www.w3.org/2000/svg"><title id="logo-svg-:R9fcd6:">Sutter Health Logo</title><path d="m560.359 562.926c.993 26.113-2.55 37.191-4.718 43.074 21.925-22.805 20.332-56.867 20.332-56.867 0-97.074-111.071-148.875-211.852-197.774-102.34-49.808-200.562-97.8-204.48-194.285-.993-26.113 2.55-37.191 4.718-43.074-21.925 22.805-20.332 56.867-20.332 56.867 0 97.074 111.071 148.875 211.852 197.774 102.34 49.808 200.562 97.8 204.48 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Box 619110 Roseville, CA 95661.\u003c/p\u003e\u003cp\u003eor via email \u003ca href=\"mailto:S3vendorinvoices@sutterhealth.org\"\u003eS3vendorinvoices@sutterhealth.org\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eWhen submitting via email:\u003c/p\u003e\u003cul\u003e\u003cli\u003eInclude a valid \u003cstrong\u003epurchase order number\u003c/strong\u003e and Sutter contact person.\u003c/li\u003e\u003cli\u003eSubmit \u003cstrong\u003eone\u003c/strong\u003e invoice per attachment in PDF format only.\u003cul\u003e\u003cli\u003eDo not send multiple invoices in a single PDF file.\u003c/li\u003e\u003cli\u003eMultiple PDF files may be attached; however, limit email size to no more than 5MB.\u003c/li\u003e\u003cli\u003eDo not send password-protected files or Excel files with multiple tabs or attach other emails to your message. The system will not process these attachments.\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eUse HTML format for your email, not rich text.\u003c/li\u003e\u003c/ul\u003e\u003ch3\u003eAccounts Payable Inquiries\u003c/h3\u003e\u003cp\u003eFor Accounts Payable inquiries related to Sutter Health and affiliates, please use the following contact Sutter’s Vendor Line \u003ca href=\"tel:916-297-9300\"\u003e916-297-9300\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eThe online vendor portal allows vendors to securely access payment status information. Call the Sutter’s Vendor Line \u003ca href=\"tel:916-297-9300\"\u003e916-297-9300\u003c/a\u003e for information.\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"https://erp.sutterhealth.org/\"\u003eVendor Portal Login\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"https://www.sutterhealth.org/for-vendors/faq\"\u003eVendor Portal Frequently Asked Questions\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e"}}}]}}]}},{"uid":"fd548dfa-9380-466c-8acb-15e82daed1d7","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"8","FieldNames":"Default"},"placeholders":{"accordion-header-8":[{"uid":"02f2f4b7-0aec-4a25-ac77-e97875764de5","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 2","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Header":{"value":"Rebates and Refunds"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-8":[],"accordion-items-8":[{"uid":"0f1e5abf-dba3-49d8-b6dc-2759d9919132","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 3","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"9","FieldNames":"Default"},"fields":{"Label":{"value":"Rebates \u0026 Refunds"}},"placeholders":{"accordion-item-content-9":[{"uid":"e0f08ae7-d6a6-4e31-b228-5f3b3e8770c3","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 4","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"10","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSubmit all rebates and refunds to P.O. Box 277391 Sacramento, CA 95827-7391.\u003c/p\u003e\u003cp\u003eAll supporting documentation should be emailed to \u003ca href=\"mailto:StrategicSourcing@sutterhealth.org\"\u003eStrategicSourcing@sutterhealth.org\u003c/a\u003e\u003c/p\u003e"}}}]}}]}},{"uid":"5cc74107-7b2c-499f-a37a-d046ce912f2f","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"11","FieldNames":"Default"},"placeholders":{"accordion-header-11":[{"uid":"6c30d4ea-2f78-4aa2-af50-201c0ee4893b","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 3","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Header":{"value":"Vendor Requirements"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-11":[],"accordion-items-11":[{"uid":"ee1267f4-4794-4bd1-ab81-b6dca40a3fe2","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 7","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"13","FieldNames":"Default"},"fields":{"Label":{"value":"Vendor Credentialing and Access"}},"placeholders":{"accordion-item-content-13":[{"uid":"f69140ae-c93e-4b10-9908-f8a30f17c61e","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 14","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"31","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Health has instituted a \u003ca href=\"https://www.sutterhealth.org/vendors#credentialing\"\u003evendor credentialing\u003c/a\u003e program to help ensure we meet regulatory requirements for the safety of our patients, staff, volunteers and visitors. \u0026nbsp;To provide security and flexibility in managing vendors who require access to our facilities, vendors visiting Sutter Health facilities are required to adhere to local entry requirements and check in/out using the applicable vendor credentialing application.\u003c/p\u003e"}}}]}},{"uid":"6d8b3090-193b-40cd-9754-cb04358c37e8","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 10","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"16","FieldNames":"Default"},"fields":{"Label":{"value":"Diversity Suppliers"}},"placeholders":{"accordion-item-content-16":[{"uid":"228bf5bd-2786-4ec7-a846-29e595035e94","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 13","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"30","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Health is committed to engaging diversity suppliers to create a positive economic impact in our local communities, increase competition, encourage innovation and entrepreneurship, and increase supply chain resiliency.\u003c/p\u003e\u003cp\u003eDiverse business enterprises interested in doing business with Sutter Health can register at no cost at \u003ca href=\"https://SutterHealth.SupplierGATEWAY.com\"\u003eSutterHealth.SupplierGATEWAY.com\u003c/a\u003e.\u003c/p\u003e"}}}]}},{"uid":"433b1cf1-bb73-4616-b607-12abf5ba7f01","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 11","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"17","FieldNames":"Default"},"fields":{"Label":{"value":"Conflict of Interest Policy"}},"placeholders":{"accordion-item-content-17":[{"uid":"7b5fbd31-7553-4721-8037-98fa63c68863","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 12","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"29","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Health workforce members may not accept gifts or other items of value from vendors. Our financial resources belong to our communities, and we are mindful of the impact of perceptions, so we are clear in our purpose and interactions with vendors. Our negotiations and agreements with our vendors are developed with honesty \u0026amp; integrity, free from inappropriate bias and in the best interest of Sutter Health. We are proactive in avoiding conflicts of interest and don’t accept gifts, monetary or otherwise; provided, however, that we do accept certain donations pursuant to our Conflict of Interest Policy. See our \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/Files/vendors/conflict-of-interest-policy-employees-influential-individuals-vendors.pdf\"\u003eConflict of Interest Policy\u003c/a\u003e for our standards.\u003c/p\u003e"}}}]}},{"uid":"2e14dacc-18d6-4838-8ab1-c09aeefef076","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 15","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"21","FieldNames":"Default"},"fields":{"Label":{"value":"Recall Management"}},"placeholders":{"accordion-item-content-21":[{"uid":"c1c8506a-189c-4aab-830d-7162c12cb855","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 11","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"28","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSuppliers are responsible for all remedies and any corrective action in connection with a recall issued by the Supplier or required by any governmental entity. All recall notifications to Sutter must be communicated in writing to:\u003c/p\u003e\u003cul style=\"list-style-type:disc;\"\u003e\u003cli\u003eMedical Supplies - \u003ca href=\"mailto:RecallResponseCoord@sutterhealth.org\"\u003eRecallResponseCoord@sutterhealth.org\u003c/a\u003e\u003c/li\u003e\u003cli\u003eMedical Equipment - \u003ca href=\"mailto:eQuipRecallsAlerts@sutterhealth.org\"\u003eeQuipRecallsAlerts@sutterhealth.org\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"598626c7-001b-4bdf-b9d9-ee9ef56b53c6","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 14","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"20","FieldNames":"Default"},"fields":{"Label":{"value":"Product Discontinuation"}},"placeholders":{"accordion-item-content-20":[{"uid":"34778621-dc6a-4d0f-8023-acf8a6b9c51f","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 10","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"27","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eAll notices of discontinued products should be submitted to \u003ca href=\"mailto:StrategicSourcing@sutterhealth.org\"\u003eStrategicSourcing@sutterhealth.org\u003c/a\u003e.\u003c/p\u003e"}}}]}},{"uid":"61d9d73a-354a-4430-a2ae-ee431f1b635f","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 13","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"19","FieldNames":"Default"},"fields":{"Label":{"value":"Bill Only"}},"placeholders":{"accordion-item-content-19":[{"uid":"8bdbf72a-9d34-46d1-9cb9-c12d63fb5afb","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 9","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"26","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eVendors representatives must fill out a \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/Files/vendors/bill-only-form.pdf\"\u003eBill Only Form\u003c/a\u003e when bringing in any medical equipment/devices for a procedure.\u003c/p\u003e\u003col\u003e\u003cli\u003eComplete the form.\u003c/li\u003e\u003cli\u003eAttach device stickers or charge sheet to this form.\u003c/li\u003e\u003cli\u003eObtain signature.\u003c/li\u003e\u003cli\u003eTake a picture/scan WITHOUT the patient sticker.\u003c/li\u003e\u003cli\u003eEmail the form WITHOUT the patient sticker to \u003ca href=\"mailto:S3buyerbillonly@sutterhealth.org\"\u003eS3buyerbillonly@sutterhealth.org\u003c/a\u003e within 24 hours of the procedure.\u003c/li\u003e\u003cli\u003eAttach patient sticker then leave with the Biller.\u003c/li\u003e\u003c/ol\u003e\u003cp\u003eNOTE: This form CANNOT be removed from the site with a patient sticker attached.\u003c/p\u003e\u003cp\u003eAdditional requirements are listed in the Supplier Relations and Access Policy which is part of the Vendor Credentialing Service.\u003c/p\u003e"}}}]}},{"uid":"52e01e97-1455-4d5f-bf79-cfd3fd2b48a3","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 12","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"18","FieldNames":"Default"},"fields":{"Label":{"value":"Medical Device Warranties"}},"placeholders":{"accordion-item-content-18":[{"uid":"280f1d83-f516-4371-b6e2-60bb0fe61de0","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 8","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"25","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eCenters for Medicare \u0026amp; Medicaid Services (CMS) regulations require hospitals to pursue either a no cost replacement or available credits for devices under warranty. The manufacturer must assess the cause of the device failure and send credits as applicable back to the hospital. Sutter requires that manufacturers with warranty programs on implantable devices:\u003c/p\u003e\u003cul\u003e\u003cli\u003eSend details on all devices covered by warranty to Supply Chain at \u003ca href=\"mailto:strategicsourcing@sutterhealth.org\"\u003estrategicsourcing@sutterhealth.org\u003c/a\u003e\u003c/li\u003e\u003cli\u003eSend a monthly report of all credits issued to Sutter at \u003ca href=\"mailto:DeviceWarranty@sutterhealth.org\"\u003eDeviceWarranty@sutterhealth.org\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"1030619c-e929-4758-93eb-649eb3bb5c58","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 9","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"15","FieldNames":"Default"},"fields":{"Label":{"value":"Accessibility"}},"placeholders":{"accordion-item-content-15":[{"uid":"b9ad6be5-a91c-4c9d-b9ec-7f0eedce9373","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 7","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"24","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eOur mission is to deliver the highest quality patient-centered care to all of our patients by ensuring that patients and visitors with disabilities have equal access to our services and care centers. Vendors will find helpful \u003ca href=\"/vendors/physical-access-compliance-program\"\u003eaccessibility information\u003c/a\u003e related to medical equipment and facilities.\u003c/p\u003e"}}}]}},{"uid":"5b9589c3-5194-485b-8365-9600d417e0e0","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 8","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"14","FieldNames":"Default"},"fields":{"Label":{"value":"Business Continuity Plan"}},"placeholders":{"accordion-item-content-14":[{"uid":"df0089a1-7035-4d03-bb7a-53273d8a6ba9","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 6","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"23","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Health requires vendors to establish and implement comprehensive Business Continuity Plans to ensure appropriate and timely recovery of services during times of business interruption.\u003c/p\u003e\u003cp\u003eA Business Continuity Plan should be reviewed and updated regularly and as required by operational needs. Vendor is responsible for ensuring that its subcontractors and suppliers maintain and test their Business Continuity Plans.\u003c/p\u003e"}}}]}},{"uid":"9c461c86-33ab-4adc-a7dc-e849319e9ae1","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 6","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"12","FieldNames":"Default"},"fields":{"Label":{"value":"Freight and Shipping"}},"placeholders":{"accordion-item-content-12":[{"uid":"1587a37d-4322-43fe-aa36-fa4d2f8503ac","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 5","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"22","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eVendors will ship all goods per the contracted terms or follow instructions as listed on the PO if not defined in the contract.\u003c/p\u003e\u003cp\u003eUPS is Sutter Health’s primary carrier for both inbound and outbound freight and parcel shipments. TranzAct is the freight audit payor of the UPS invoices for Sutter Health. All the UPS parcels to Sutter Health are billed directly to TranzAct. TranzAct facilitates the payment to UPS. For general processing questions email \u003ca href=\"mailto:SutterHealth@TranzAct.com\"\u003eSutterHealth@TranzAct.com\u003c/a\u003e\u003c/p\u003e"}}}]}}]}},{"uid":"05b92139-ed4d-4ba5-ba73-64baa42cf71d","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"32","FieldNames":"Default"},"placeholders":{"accordion-header-32":[{"uid":"9d5fa551-a1f1-43bc-91ce-4f7e24b5dde0","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 4","params":{"GridParameters":"basis-full","FieldNames":"Default","RenderingIdentifier":"credentialing"},"fields":{"Header":{"value":"Vendor Credentialing"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-32":[],"accordion-items-32":[{"uid":"1e568163-48f3-4027-a1be-16db71f3736d","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 17","params":{"GridParameters":"basis-full","RenderingIdentifier":"credentialing","DynamicPlaceholderId":"34","FieldNames":"Default"},"fields":{"Label":{"value":"Existing Vendors"}},"placeholders":{"accordion-item-content-34":[{"uid":"2f530218-70cc-4391-8b14-698388c86d58","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 15","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"35","FieldNames":"Default"},"fields":{"Text":{"value":"\u003ch2\u003eAlready registered with Vendor Credentialing Service?\u003c/h2\u003e\u003cp\u003eVisit \u003ca href=\"https://www.greensecurityllc.com\" target=\"_blank\"\u003ewww.greensecurityllc.com\u003c/a\u003e and login using your existing email address and password.\u003c/p\u003e\u003cp\u003eWe want to ensure that our vendor and supplier relationships remain productive and mutually beneficial – with patient safety as the focal point. Thank you for your support and adherence to our vendor program. Questions or concerns may be directed to Green Security at \u003ca href=\"tel:+8667503373\"\u003e866-750-3373\u003c/a\u003e.\u003c/p\u003e"}}}]}},{"uid":"a2a8d978-9c4b-4271-a857-894e41ea8ee8","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 43","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"85","FieldNames":"Default"},"fields":{"Label":{"value":"New Vendors"}},"placeholders":{"accordion-item-content-85":[{"uid":"f7ddc268-022f-4160-a3eb-db0d0cd5d128","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 34","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"86","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003ePatient safety and affordability are at the center of everything we do. All new vendors, products and services must be qualified and approved by Supply Chain Strategic Sourcing. To help ensure we meet regulatory requirements for the safety of our patients, staff, volunteers and visitors, all approved vendors must register through Green Security at \u003ca href=\"https://grn.ac/sutter-vendors\" target=\"_blank\"\u003ehttps://grn.ac/sutter-vendors\u003c/a\u003e. Registration through Green security alone is not sufficient to be an approved vendor at Sutter Health.\u003c/p\u003e\u003cp\u003eAfter registering, electronically submit your credentialing documents through the same site. If you do not submit the required credentials during this period, you will be denied access to our facilities. Questions or concerns may be directed to Green Security at \u003ca href=\"tel:+8667503373\"\u003e866-750-3373\u003c/a\u003e.\u003c/p\u003e"}}}]}},{"uid":"8d7f9d38-4c23-4e0d-84a7-3de5230fe7d7","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 44","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"87","FieldNames":"Default"},"fields":{"Label":{"value":"Instructions \u0026 Resources"}},"placeholders":{"accordion-item-content-87":[{"uid":"e66cbabc-1267-4da8-9b33-b5746a27833a","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 35","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"88","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cdiv\u003e\u003cdiv\u003e\u003cdiv id=\"_com_1\"\u003e\u003cp\u003e\u003cstrong\u003eAdditional Resources\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cul\u003e\u003cli\u003eGreen Security Instructions for Vendors (\u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/green-security-instructions-for-vendors.pdf\"\u003eEnglish PDF\u003c/a\u003e | \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/instrucciones-de-green-security-para-proveedores-de-sutter-health.pdf\"\u003eSpanish PDF\u003c/a\u003e)\u003c/li\u003e\u003cli\u003eHow to request a visit as a vendor guest using Green Security (\u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/how-to-request-visit-as-vendor-guest-using-green-security.pdf\"\u003eEnglish PDF\u003c/a\u003e | \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/como-solicitar-una-visita-como-proveedor-invitado-utilizando-green-security.pdf\"\u003eSpanish PDF\u003c/a\u003e)\u003c/li\u003e\u003cli\u003eHow to check in as a vendor guest using Green Security kiosks (\u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/how-to-check-in-as-vendor-guest-using-green-security.pdf\"\u003eEnglish PDF\u003c/a\u003e | \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/como-registrarse-como-invitado-de-un-proveedor-con-green-security.pdf\"\u003eSpanish PDF\u003c/a\u003e)\u003c/li\u003e\u003cli\u003eSet up a Company Manager account (\u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/gs-company-manager-guide.pdf\"\u003eEnglish PDF\u003c/a\u003e | \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/PDF/vendors/registro-movil-para-proveedores-que-utilizan-green-security.pdf\"\u003eSpanish PDF\u003c/a\u003e)\u003c/li\u003e\u003c/ul\u003e"}}}]}}]}},{"uid":"c3c540f7-6c5f-483f-9c6d-df625975d1b2","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"37","FieldNames":"Default"},"placeholders":{"accordion-header-37":[{"uid":"914090d0-c6a9-49e6-8244-102e2ce98db8","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 5","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Header":{"value":"Vendor Portal Frequently Asked Questions"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-37":[],"accordion-items-37":[{"uid":"59045713-2646-40b4-ada5-da5a1fdbcda5","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 27","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"39","FieldNames":"Default"},"fields":{"Label":{"value":"What is the Sutter Shared Services Vendor Portal and what does it do?"}},"placeholders":{"accordion-item-content-39":[{"uid":"8f170528-b24b-4bff-bf6f-7ca9f3696d10","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 17","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"64","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eThe Sutter Shared Services Vendor Portal is a gateway to Sutter Shared Services Accounts Payable. Current vendors of Sutter Health who provide goods and services can establish contact with S3 AP. Vendors can view invoice and payment status, and maintain and update their own company contact information on the portal using online forms.\u003c/p\u003e"}}}]}},{"uid":"048f1695-cdd9-4f6a-a6e4-5508c1523ac4","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 29","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"41","FieldNames":"Default"},"fields":{"Label":{"value":"Who can access the Sutter Shared Services Vendor Portal?"}},"placeholders":{"accordion-item-content-41":[{"uid":"fac6c25b-bd2c-4fbc-b58a-553e24ed8962","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 18","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"65","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eThe Vendor Portal is open to current Sutter Health Vendors who request access.\u003c/p\u003e"}}}]}},{"uid":"cd0c1936-79a9-4628-8048-5e5e8a790999","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 32","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"44","FieldNames":"Default"},"fields":{"Label":{"value":"How do I request access to the Sutter Shared Services Vendor Portal?"}},"placeholders":{"accordion-item-content-44":[{"uid":"287ed174-8764-4236-87a8-c2446368518e","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 19","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"66","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eDownload the Vendor Portal Access form, complete and email to \u003ca href=\"mailto:S3vendorportalregistration@sutterhealth.org\" target=\"_blank\"\u003eS3vendorportalregistration@sutterhealth.org\u003c/a\u003e.\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/Files/vendors/s3vendor-portal-access-form\"\u003eVendor Portal Access form (PDF)\u003c/a\u003e\u003c/li\u003e\u003cli\u003eAs of Aug. 1, 2014, to better protect confidential information, Sutter has made entry to the Vendor Portal more secure. Users must enroll a device to receive a single-use password. Once enrollment is complete, refer to the Quick Reference Guide provided to you with your Sutter Health ID and password.\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"a6a755a9-bb41-4468-aeff-e10d43383e3c","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 37","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"49","FieldNames":"Default"},"fields":{"Label":{"value":"How much does it cost to use the Portal?"}},"placeholders":{"accordion-item-content-49":[{"uid":"438c9884-20ee-4e51-9d63-d42b5424d899","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 20","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"50","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eUtilizing the Vendor Portal does not cost anything.\u003c/p\u003e"}}}]}},{"uid":"a1975128-21c5-4962-80c0-335bf26e1d90","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 36","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"48","FieldNames":"Default"},"fields":{"Label":{"value":"Who in Sutter Shared Services can access the data from the Vendor Portal?"}},"placeholders":{"accordion-item-content-48":[{"uid":"07896ee3-7ef3-472b-8fe4-fa1bfeb4a8f3","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 21","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"67","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eOnly Sutter Health Shared Services Accounts Payable employees (and relevant purchasing staff) can see your data.\u003c/p\u003e"}}}]}},{"uid":"b44cd2a7-e692-4c33-8da2-1f899040e6d8","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 35","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"47","FieldNames":"Default"},"fields":{"Label":{"value":"What are the minimum system requirements to access the portal?"}},"placeholders":{"accordion-item-content-47":[{"uid":"1cf1dd79-4260-4a6a-976c-738c475a555c","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 22","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"68","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eMinimum system requirements: Windows NT 4.x, 2000, XP, Vista, Windows 7 32-bit and 64-bit; Windows 8 32-bit and 64-bit; IE 7, 8, 9, JavaScript enabled; Adobe Acrobat Reader.\u003c/p\u003e\u003cp\u003eFor technical issues during log on, please contact the Sutter Shared Services Vendor Line at \u003ca href=\"tel:916-297-9300\"\u003e916-297-9300\u003c/a\u003e.\u003c/p\u003e"}}}]}},{"uid":"c13848bb-6808-400c-968e-2d089eba8453","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 34","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"46","FieldNames":"Default"},"fields":{"Label":{"value":"Can I see payment status of my invoice in the portal?"}},"placeholders":{"accordion-item-content-46":[{"uid":"b140c075-f7fb-4824-84df-2678567e1f8f","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 23","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"69","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYes.\u003c/p\u003e"}}}]}},{"uid":"01df9ad6-e549-4959-bfb5-a5cd294bab29","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 30","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"42","FieldNames":"Default"},"fields":{"Label":{"value":"I've been a vendor for years; do I need to access the portal?"}},"placeholders":{"accordion-item-content-42":[{"uid":"f65a9938-8a28-42d8-90fb-dac57f044dd9","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 24","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"51","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eAll existing Sutter Health Vendors may access the Vendor Portal to view invoices, payment status and submit invoices once they have a valid logon and password.\u003c/p\u003e"}}}]}},{"uid":"0a8f15b7-c8c7-43b9-ac87-61b6572eecf2","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 33","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"45","FieldNames":"Default"},"fields":{"Label":{"value":"Will I be able to see invoices that my company has submitted?"}},"placeholders":{"accordion-item-content-45":[{"uid":"31dd3d7e-5f5f-4a5f-8ecd-d7ef99cd64f8","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 25","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"70","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYes.\u003c/p\u003e"}}}]}},{"uid":"ada9041a-e509-4638-8f54-6255dcda68cc","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 31","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"43","FieldNames":"Default"},"fields":{"Label":{"value":"How can I send invoice information to Sutter Health for payment?"}},"placeholders":{"accordion-item-content-43":[{"uid":"7ab0122c-9909-4c5d-9291-78c0f316b463","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 26","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"71","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Shared Services in Roseville processes all invoices for Sutter Health affiliate companies, using an automated importing and routing process. To ensure the system imports and routes invoices correctly, and to avoid delayed payments, it is important that vendors \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/Files/vendors/vendor-guidelines\"\u003efollow certain guidelines\u003c/a\u003e in addressing and submitting invoices.\u003c/p\u003e"}}}]}},{"uid":"04e5b5f6-211a-4485-b115-0b8d153d1155","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 28","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"40","FieldNames":"Default"},"fields":{"Label":{"value":"What is a single-use password?"}},"placeholders":{"accordion-item-content-40":[{"uid":"7a69add9-675a-46df-afdb-98108dfdaca8","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 27","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"72","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eA single-use password is a secret access code that is valid for only one session, which means the access will be invalid after that session. This single-use password is received by the phone number provided during enrollment and can be received by SMS voice or text message.\u003c/p\u003e"}}}]}},{"uid":"2c101d8e-766d-48d0-80ea-d78e36677d8e","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 26","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"38","FieldNames":"Default"},"fields":{"Label":{"value":"If I begin using a different phone number, will I need to re-enroll?"}},"placeholders":{"accordion-item-content-38":[{"uid":"d8a045ea-df58-41dd-a416-c2e4a1ba4536","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 28","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"52","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYes. If you change phone numbers, you must update the information. The phone number is enrolled so that it can receive single-use passwords for logging in to OWA remotely. Please call the Sutter Health Vendor line at\u003ca href=\"tel: 916-297-9300 \"\u003e 916-297-9300 \u003c/a\u003eto update phone numbers on Vendor Portal accounts that are already enrolled.\u003c/p\u003e"}}}]}}]}},{"uid":"72879744-50b9-4c77-8e3b-7cdb77e87864","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"53","FieldNames":"Default"},"placeholders":{"accordion-header-53":[{"uid":"2d3e3fd8-7990-48ea-8027-0269454496c1","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 6","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Header":{"value":"Privacy and Information Security Risk Assessment (PSRA)"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-53":[],"accordion-items-53":[{"uid":"aafee9ae-dd93-4100-9a4d-ded59d836cb8","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 41","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"58","FieldNames":"Default"},"fields":{"Label":{"value":"ServiceNow Third-Party Portal Access Process"}},"placeholders":{"accordion-item-content-58":[{"uid":"f3daae79-2245-48dd-8fc2-a10b5cdd6ea5","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 31","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"74","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSutter Health’s ServiceNow Third-Party Portal is used by our Third-Party Contacts to respond to requests for information during Privacy and Information Security Risk Assessment activities. \u0026nbsp;Third-Party Contacts identified during the risk assessment process will receive emailed instructions on how to access the ServiceNow Third-Party Portal.\u003c/p\u003e"}}}]}},{"uid":"7cf62a0e-e5ae-41b0-9681-6da5bc76884a","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 42","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"59","FieldNames":"Default"},"fields":{"Label":{"value":"The Privacy and Information Security Risk Assessment Process"}},"placeholders":{"accordion-item-content-59":[{"uid":"ee1fedc5-e46b-40b6-a6c4-5fb85b9a5141","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 32","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"75","FieldNames":"Default"},"fields":{"Text":{"value":"\u003ch4\u003eWhat is ServiceNow’s role in supporting Sutter Health’s Risk Assessment Process?\u003c/h4\u003e\u003cp\u003eSutter Health uses ServiceNow’s Third-Party Risk Management application to manage its Governance, Risk and Compliance (GRC) program.\u003c/p\u003e\u003cp\u003eWhen implementing Products (hardware), Services (consulting), or Applications (software) that our care providers or professionals interact with, and specifically those which Create, Receive, Maintain, or Transmit Sutter Health Protected data (such as Protected Health Information or other sensitive company data), those must have a Privacy and Information Security Risk Assessment performed.\u003c/p\u003e\u003cp\u003eIf you are a Third-Party Technical Contact, and have questions about Sutter Health’s risk assessment process, please contact your Sutter Health Business Requester to verify that a Risk Assessment has been requested and assigned.\u003c/p\u003e"}}}]}},{"uid":"fb1f8677-a0a4-417b-a314-c096e8c2dae4","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/AccordionItem 40","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"57","FieldNames":"Default"},"fields":{"Label":{"value":"ServiceNow Third-Party Portal Information"}},"placeholders":{"accordion-item-content-57":[{"uid":"b75b0266-00f0-46f6-a10b-7e5f471b74c8","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/WYSIWYG 33","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"60","FieldNames":"Default"},"fields":{"Text":{"value":"\u003ch3\u003eHow do I learn more about ServiceNow?\u003c/h3\u003e\u003cp\u003ePlease contact your Sutter Health Business Requester contact or send an email to \u003ca href=\"mailto:PSRAHelp@sutterhealth.org\"\u003ePSRAHelp@sutterhealth.org\u003c/a\u003e. Please include appropriate background information and cc: any Sutter Health contacts.\u003c/p\u003e"}}}]}}]}},{"uid":"6efd11b2-6f8c-4602-a85b-e3faa22df63b","componentName":"Grid","dataSource":"","params":{"GridParameters":"basis-full","Styles":"col-2 container-yellow-50","DynamicPlaceholderId":"76","FieldNames":"Default"},"placeholders":{"grid-top-76":[{"uid":"c01a2734-e465-4c9e-be68-bb035a0f7be9","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Section Header 7","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Header":{"value":"Privacy and Security"},"SectionLink":{"value":{"href":""}}}}],"grid-columns-container-76":[{"uid":"43c97cb1-8147-474c-9d0f-e7fb4c3f1132","componentName":"MultiActionCard","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Multi-Action Card 2","params":{"GridParameters":"basis-full","Styles":"has-border","DynamicPlaceholderId":"78","FieldNames":"Default"},"fields":{"Body":{"value":"\u003cdiv class=\"ck-content\"\u003e\u003cp\u003eIf your organization experiences a cyber security incident that may impact Sutter Health, please call Sutter Health’s Service Desk at \u003ca href=\"tel:888-888-6044\"\u003e888-888-6044\u003c/a\u003e. This phone line is staffed 24 hours, every day of the year. The information you report will be routed to the appropriate team so we can follow up with you.\u003c/p\u003e\u003c/div\u003e"},"Date":{"value":"0001-01-01T00:00:00Z"},"Eyebrow":{"value":""},"Headline":{"value":"Cyber Security Incidents"},"Image":{"value":{}}},"placeholders":{"card-link-78":[]}},{"uid":"830be6ba-b2a2-45bb-8949-635faec3a43d","componentName":"MultiActionCard","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Multi-Action Card 1","params":{"GridParameters":"basis-full","Styles":"has-border","DynamicPlaceholderId":"77","FieldNames":"Default"},"fields":{"Body":{"value":"\u003cdiv class=\"ck-content\"\u003e\u003cp\u003eTo implement products (e.g., hardware), services (e.g., consulting services), or applications (e.g., software) that create, receive, maintain, or transmit Sutter Health confidential data, an Engagement Risk Assessment is required. Contact your Sutter Health Business Requester to gain access to the Archer Engage Vendor Portal.\u003c/p\u003e\u003c/div\u003e"},"Date":{"value":"0001-01-01T00:00:00Z"},"Eyebrow":{"value":""},"Headline":{"value":"Privacy and Information Security"},"Image":{"value":{}}},"placeholders":{"card-link-77":[]}}],"grid-bottom-76":[]}},{"uid":"41673a61-a061-468a-a7d2-163834cd6fba","componentName":"SimplePromo","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/vendors/Data/Simple Promo 1","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"81","FieldNames":"Default"},"fields":{"Description":{"value":"\u003cdiv class=\"ck-content\"\u003e\u003cp\u003eFor more information and additional vendor resources, call Sutter's Vendor Line at \u003ca href=\"tel:+9162979300\"\u003e916-297-9300\u003c/a\u003e.\u003c/p\u003e\u003c/div\u003e"},"Headline":{"value":"Contact Us"},"Icon":{"value":"[{\"id\":\"fas-phone\",\"prefix\":\"fas\",\"name\":\"phone\",\"label\":\"phone\",\"type\":\"font-awesome-icon\"}]"}},"placeholders":{"simple-promo-links-81":[]}}],"headless-main-bottom":[],"headless-footer":[{"uid":"0e2ef153-ea15-497c-89c8-59834824b446","componentName":"PartialDesignDynamicPlaceholder","dataSource":"","params":{"sid":"{0E2EF153-EA15-497C-89C8-59834824B446}","ph":"headless-footer","sig":"sxa-footer"},"placeholders":{"sxa-footer":[{"uid":"85746e0f-6e1f-45ff-8cfd-ada89e9d83e8","componentName":"Footer","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Presentation/Partial Designs/Footer/Data/Footer Data","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"BigIDPrivacy":{"value":{"href":"https://sutter.bigidprivacy.cloud/consumer/#/JZuK2ft2zv/Form-LouYvAMwQysUnIb","linktype":"external","url":"https://sutter.bigidprivacy.cloud/consumer/#/JZuK2ft2zv/Form-LouYvAMwQysUnIb","target":"","text":"Your Privacy Choices","title":"","class":""}},"CopyRight":{"value":"© 2024 Sutter Health. 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