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Sustainability - Our Progress in 2023 - Booking Holdings
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class="logo-main logo-main--white" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng_global-desktop-logowhite.svg"> <img class="logo-main logo-main--black" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng_global-desktop-logoblack.svg"> <img class="logo-mobile logo-mobile--white" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng-mobile-logo.svg"> <img class="logo-mobile logo-mobile--black" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng-mobile-blacklogo-01.svg"> </a> </li> <span class="dividier"></span> <li class="btn-menu"> <a class="btn-menu__link" href="#"> <span>Sustainability Overview</span> <span>Sustainability - Our Progress in 2023 - Booking Holdings</span> </a> </li> <div class="menu-main-menu-container"><ul id="menu-main-menu" class="main-menu"><li id="menu-item-257" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home 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<div class="mobile-globe-col-2"> <img src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng_globe-icon.svg" class="mobile-globe globe-icon globe-icon--white"></img> <img src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/svg/bkng_globe-icon-black.svg" class="mobile-globe globe-icon globe-icon--black"></img> </div> </div> </div> </nav> </nav> </div> </header> <div class="page-sustainability page-scroll"> <div class="page-head--fullsize white" id="page-head-full" style="background-image: url('https://www.bookingholdings.com/wp-content/uploads/2024/04/Progress_HeroImage-1.png')"> <div class="container"> <div class="page-head__body"> <div class="row"> <div class="col-12 col-lg-8 head-left-section"> <h1>Our Progress in 2023</h1> <p>We work towards our sustainability commitments by engaging responsibly with the world around us, running our own operations accordingly and shaping the way travelers experience the world for the better. We believe more sustainable travel is of unquestionable and urgent importance, and we aim to transform the travel industry together with our partners and peers.</p> <section class="section-share"> <span class="share-span">SHARE</span> <ul class="share-links-wrapper"> <li> <a class="email-share" href="mailto:?subject=Booking Holdings | Our Progress in 2023&body=https://www.bookingholdings.com/sustainability/our-progress/"> <i class="fa fa-envelope" aria-hidden="true"></i> </a> </li> <li> <a href="" class="facebook-share" onclick="facebook_share('https://www.bookingholdings.com/sustainability/our-progress/');return false;"> <i class="fa fa-facebook" aria-hidden="true"></i> </a> </li> <li> <a href="" class="twitter-share" onclick="twitter_share('https://www.bookingholdings.com/sustainability/our-progress/', 'Check out Booking Holdings Our Progress in 2023 section'); return false;"> <i class="fa fa-twitter" aria-hidden="true"></i> </a> </li> <li> <a href="" class="linkedin-share" onclick="popUp=window.open('https://www.linkedin.com/shareArticle?mini=true&url=https://www.bookingholdings.com/sustainability/our-progress/&title=', 'popupwindow', 'scrollbars=yes,width=800,height=400');popUp.focus();return false"> <i class="fa fa-linkedin" aria-hidden="true"></i> </a> </li> </ul> </section> </div> <div class="col-12 col-lg-4"> <ul class="right-nav__list "> <li class="right-nav__item sustainability"> <a href="https://www.bookingholdings.com/sustainability/"> <div class="rollover-img" style="background-image: url('https://www.bookingholdings.com/wp-content/uploads/2024/04/overview_thumb.jpeg')"></div> <span>OVERVIEW</span> <div class="arrow-wrapper"> <img class="arrow-right" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/arrow-right-white.png"> </div> </a> </li> <li class="right-nav__item progress-page active"> <a href="https://www.bookingholdings.com/sustainability/our-progress/"> <div class="rollover-img" style="background-image: url('https://www.bookingholdings.com/wp-content/uploads/2024/04/progress_thumb-1.jpeg')"></div> <span>OUR PROGRESS IN 2023</span> <div class="arrow-wrapper"> <img class="arrow-right" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/arrow-right-white.png"> </div> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="container" id="overview"> <div class="row"> <nav class="col-2 col-left side-nav"> <div class="side-nav-wrap"> <div class="bar" style="margin-top: 55px;"></div><ul class="sustainability-nav"><li><a href="#video">Video</a></li><li><a href="#reports-and-documents">Reports & Documents</a></li><li><a href="#impact-on-the-planet">Reducing our impact on the planet</a></li><li><a href="#supporting-people-and-communities">Supporting people & communities</a></li><li><a href="#enabling-sustainable-travel">Enabling More Sustainable Travel</a></li><li><a href="#footnotes"></a></li></ul> </div> </nav> <div class="col-12 col-xl-10 col-right"> <div class="chart-0" id="operations"> <section class="clearfix video-section scroll-section-no no-top-border new-content-module" id="video"> <section> <div class="row section-header"> <div class="col-12"> <h2>Progress 2023</h2> </div> </div> <div class="row hover-block-columns clearfix col-12"> <div class="video-container"> <iframe title="Booking Holdings - Sustainability" src="https://player.vimeo.com/video/937732444?dnt=1&app_id=122963" width="903" height="508" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe> </div> </div> </section> </section> <div class="content-module scroll-section no-top-border" id="reports-and-documents"> <div class="page-header"> <div class="col-12"> <div class="row section-header"> <h2>Recent Reports & Documents</h2> </div> </div> </div> <div class="page-content"> <div class="sortable-resources-navigation"><ul class="sortable-resources-nav list"><li data-cat="2023">2023</li></ul></div><div class="col-12 sortable-resources"> <div class="clearfix four-column-resource-section col-3" data-cats='["2023"]'> <div class="resource"><div class="resource-top"><div class="featured-image featured-resource-image"><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2024/04/2023-BHI-Sustainability-Report.pdf" target="_blank" title="Download file"><img src="https://www.bookingholdings.com/wp-content/uploads/2024/04/child-on-shoulders.png" alt="Child on shoulders"></a></div></div><div class="resource-bottom"><div class="columns clearfix"><div class="resource-bottom-col-1"><div class="resource-bottom-col-wrap"><h5 class="text-blue"><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2024/04/2023-BHI-Sustainability-Report.pdf" target="_blank" title="Download file"><span class="resource-link-text">2023 Sustainability Report</span></a></h5></div></div><div class="resource-bottom-col-2"><p><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2024/04/2023-BHI-Sustainability-Report.pdf" target="_blank" title="Download file"><svg width="19" height="20" viewBox="0 0 19 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.58004 19.07H17.4335C17.7981 19.07 18.0935 18.7745 18.0935 18.41C18.0935 18.0455 17.7981 17.75 17.4335 17.75H1.58004C1.21556 17.75 0.920044 18.0455 0.920044 18.41C0.920044 18.7745 1.21556 19.07 1.58004 19.07Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5882 11.335C13.3259 11.0819 12.9078 11.0895 12.6549 11.3519L10.1598 13.9394V0.919766C10.1598 0.555501 9.86455 0.259766 9.49985 0.259766C9.13558 0.259766 8.83985 0.555501 8.83985 0.919766V13.9394L6.34508 11.3519C6.09199 11.0895 5.67413 11.0819 5.41178 11.335C5.14946 11.5881 5.14183 12.0056 5.39492 12.2682L9.02492 16.0327C9.02631 16.0343 9.02825 16.0353 9.02954 16.0367L9.03813 16.0453C9.03953 16.0465 9.04049 16.0482 9.04178 16.0494C9.05231 16.0594 9.06423 16.0666 9.07508 16.0755C9.08142 16.0811 9.08733 16.0861 9.09356 16.0911C9.1058 16.1007 9.11708 16.1122 9.12954 16.1208C9.13287 16.1227 9.13653 16.1244 9.13986 16.1267C9.15629 16.1376 9.17412 16.1452 9.19131 16.1544C9.2085 16.1636 9.22429 16.1746 9.24212 16.1821C9.24578 16.1835 9.25007 16.1845 9.25362 16.1858C9.27242 16.1937 9.29165 16.198 9.31109 16.2039C9.32892 16.2095 9.34643 16.2165 9.36416 16.2205C9.36845 16.2214 9.37275 16.2214 9.37672 16.2221C9.3966 16.2257 9.41636 16.2264 9.43645 16.2283C9.456 16.2303 9.4748 16.234 9.49425 16.234C9.49618 16.234 9.4979 16.2346 9.49983 16.2346C9.50187 16.2346 9.5038 16.234 9.50574 16.234C9.52497 16.234 9.54409 16.2303 9.56353 16.2283C9.5833 16.2264 9.60349 16.2257 9.62326 16.2221C9.62723 16.2214 9.63153 16.2211 9.63551 16.2205C9.65366 16.2165 9.67074 16.2095 9.68857 16.2039C9.70812 16.198 9.72757 16.1937 9.74637 16.1858C9.75034 16.1841 9.75432 16.1835 9.75786 16.1821C9.77505 16.1749 9.79095 16.164 9.80738 16.155C9.82554 16.1455 9.84337 16.1376 9.86056 16.1264C9.86378 16.1244 9.86743 16.1227 9.87012 16.1208C9.88269 16.1122 9.89418 16.1007 9.9061 16.0911C9.91137 16.0868 9.91663 16.0828 9.92157 16.0782C9.93382 16.0683 9.94703 16.0604 9.9582 16.0494C9.95981 16.0482 9.96089 16.0462 9.96218 16.0448L9.97045 16.0367C9.97174 16.0353 9.97367 16.0343 9.97507 16.0327L13.6051 12.2682C13.8582 12.0056 13.8505 11.5881 13.5882 11.335" fill="black"/></svg></a></p></div></div></div></div> </div> <div class="clearfix four-column-resource-section col-3" data-cats='["2023"]'> <div class="resource"><div class="resource-top"><div class="featured-image featured-resource-image"><a class="resource-link" href="https://www.bookingholdings.com/about/eeo/" target="_blank" title="Visit link"><img src="https://www.bookingholdings.com/wp-content/uploads/2022/03/EEO-report-1.jpeg" alt="EEO report"></a></div></div><div class="resource-bottom"><div class="columns clearfix"><div class="resource-bottom-col-1"><div class="resource-bottom-col-wrap"><h5 class="text-blue"><a class="resource-link" href="https://www.bookingholdings.com/about/eeo/" target="_blank" title="Visit link"><span class="resource-link-text">U.S. EEO-1 Data</span></a></h5></div></div><div class="resource-bottom-col-2"><p><a class="resource-link" href="https://www.bookingholdings.com/about/eeo/" target="_blank" title="Visit link"><img class="link-arrow" src="https://www.bookingholdings.com/wp-content/themes/booking-group/img/arrow-right-black.svg" alt="Link arrow"></a></p></div></div><div class="resource-bottom-link"><h6><a href="https://www.bookingholdings.com/about/eeo/"></a></h6></div></div></div> </div> <div class="clearfix four-column-resource-section col-3" data-cats='["2023"]'> <div class="resource"><div class="resource-top"><div class="featured-image featured-resource-image"><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2022/03/BKNG-Climate-Action-Plan-Report_Update.pdf" target="_blank" title="Download file"><img src="https://www.bookingholdings.com/wp-content/uploads/2022/03/CAP-Report-2022-Cover-1080x610-1.jpeg" alt="CAP Report Cover"></a></div></div><div class="resource-bottom"><div class="columns clearfix"><div class="resource-bottom-col-1"><div class="resource-bottom-col-wrap"><h5 class="text-blue"><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2022/03/BKNG-Climate-Action-Plan-Report_Update.pdf" target="_blank" title="Download file"><span class="resource-link-text">Climate Action Plan</span></a></h5></div></div><div class="resource-bottom-col-2"><p><a class="resource-link" href="https://www.bookingholdings.com/wp-content/uploads/2022/03/BKNG-Climate-Action-Plan-Report_Update.pdf" target="_blank" title="Download file"><svg width="19" height="20" viewBox="0 0 19 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M1.58004 19.07H17.4335C17.7981 19.07 18.0935 18.7745 18.0935 18.41C18.0935 18.0455 17.7981 17.75 17.4335 17.75H1.58004C1.21556 17.75 0.920044 18.0455 0.920044 18.41C0.920044 18.7745 1.21556 19.07 1.58004 19.07Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M13.5882 11.335C13.3259 11.0819 12.9078 11.0895 12.6549 11.3519L10.1598 13.9394V0.919766C10.1598 0.555501 9.86455 0.259766 9.49985 0.259766C9.13558 0.259766 8.83985 0.555501 8.83985 0.919766V13.9394L6.34508 11.3519C6.09199 11.0895 5.67413 11.0819 5.41178 11.335C5.14946 11.5881 5.14183 12.0056 5.39492 12.2682L9.02492 16.0327C9.02631 16.0343 9.02825 16.0353 9.02954 16.0367L9.03813 16.0453C9.03953 16.0465 9.04049 16.0482 9.04178 16.0494C9.05231 16.0594 9.06423 16.0666 9.07508 16.0755C9.08142 16.0811 9.08733 16.0861 9.09356 16.0911C9.1058 16.1007 9.11708 16.1122 9.12954 16.1208C9.13287 16.1227 9.13653 16.1244 9.13986 16.1267C9.15629 16.1376 9.17412 16.1452 9.19131 16.1544C9.2085 16.1636 9.22429 16.1746 9.24212 16.1821C9.24578 16.1835 9.25007 16.1845 9.25362 16.1858C9.27242 16.1937 9.29165 16.198 9.31109 16.2039C9.32892 16.2095 9.34643 16.2165 9.36416 16.2205C9.36845 16.2214 9.37275 16.2214 9.37672 16.2221C9.3966 16.2257 9.41636 16.2264 9.43645 16.2283C9.456 16.2303 9.4748 16.234 9.49425 16.234C9.49618 16.234 9.4979 16.2346 9.49983 16.2346C9.50187 16.2346 9.5038 16.234 9.50574 16.234C9.52497 16.234 9.54409 16.2303 9.56353 16.2283C9.5833 16.2264 9.60349 16.2257 9.62326 16.2221C9.62723 16.2214 9.63153 16.2211 9.63551 16.2205C9.65366 16.2165 9.67074 16.2095 9.68857 16.2039C9.70812 16.198 9.72757 16.1937 9.74637 16.1858C9.75034 16.1841 9.75432 16.1835 9.75786 16.1821C9.77505 16.1749 9.79095 16.164 9.80738 16.155C9.82554 16.1455 9.84337 16.1376 9.86056 16.1264C9.86378 16.1244 9.86743 16.1227 9.87012 16.1208C9.88269 16.1122 9.89418 16.1007 9.9061 16.0911C9.91137 16.0868 9.91663 16.0828 9.92157 16.0782C9.93382 16.0683 9.94703 16.0604 9.9582 16.0494C9.95981 16.0482 9.96089 16.0462 9.96218 16.0448L9.97045 16.0367C9.97174 16.0353 9.97367 16.0343 9.97507 16.0327L13.6051 12.2682C13.8582 12.0056 13.8505 11.5881 13.5882 11.335" fill="black"/></svg></a></p></div></div></div></div> </div> </div> </div> </div> <div class="content-module scroll-section no-top-border new-content-module no-padding-top" id="impact-on-the-planet"> <div class="page-header"> <div class="col-12"> <div class="row section-header"> <h2>Reducing Our Impact on the Planet</h2> </div> </div> </div> <div class="page-content single-column-module"> <div class="row columns clearfix"> <div class="intro col-12"><h3>Emission Reductions</h3> <p>On our way to achieving net-zero emissions by 2040, we are working to reduce our Scope 1 & 2 emissions by 95% and our Scope 3 emissions by 50% (both against a 2019 baseline) by 2030.</p> </div><div class="row blue-card-columns clearfix col-12 blue-card-two-columns"> <div class="blue-card blue-card-1 col-6"> <div class="clearfix blue-card-holder" style="background-color:rgb(18,54,123)"> <div class="blue-card-wrap"><div class="default-content"><p>In 2023 we reduced Scope 1 & 2 emissions by</p> <h2>84%</h2> <p>compared to 2019</p> </div></div> </div> <div class="underneath-card"><p>Our reduction thus far has been primarily due to our transition to 100% renewable electricity across our offices through the purchase of unbundled energy attribute certificates (EACs), of which 98% is purchased within the country where the electricity is consumed.</p> </div> </div> <div class="blue-card blue-card-2 col-6"> <div class="clearfix blue-card-holder" style="background-color:rgb(7,106,177)"> <div class="blue-card-wrap"><div class="default-content"><p>In 2023 we reduced Scope 3 emissions by</p> <h2>22%</h2> <p>compared to 2019</p> </div></div> </div> <div class="underneath-card"><p>Emissions in this scope account for 97% of all GHG emissions reported by Booking Holdings and its brands. They include the indirect emissions generated within our supply chain. We engaged with major vendors (representing around 50% of our 2023 emissions) to encourage them in measuring, reporting, and reducing their GHG emissions, while also improving our own data quality in this category. Emissions from our travel provider partners are not included. Nonetheless, we are committed to continuing to work closely with our partners to assist them in strengthening and reaching their emission reduction targets.</p> </div> </div> </div><section class="single-column-top"><div class="col-12"><p><img fetchpriority="high" decoding="async" class="aligncenter wp-image-11586 size-full" src="https://www.bookingholdings.com/wp-content/uploads/2024/04/Emissions_2023@2x.png" alt="BHI Emissions Chart" width="1316" height="598" /></p> </div></section> </div> </div> </div> <div class="content-module scroll-section no-top-border new-content-module no-padding-top" id="supporting-people-and-communities"> <div class="page-header"> <div class="col-12"> <div class="row section-header"> <h2>Supporting People and Communities</h2> </div> </div> </div> <div class="page-content banner-with-box-module"> <div class="row columns clearfix"> <div class="single-column-section first"> <section class="single-section"> <div class="col-12"> <div class="intro"><h2>Diversity, Equity, & Inclusion:</h2> <p>Our goal is to create workplaces and ways of working that advance and celebrate DEI. This not only aims to provide a safe working environment, but one that benefits from diverse perspectives, allowing for a more holistic approach to business decision-making.</p> <p> </p> <p><strong>2023 Key Diversity Metrics</strong><sup>3</sup><br /> Privacy regulations restrict our ability to report on the ethnic and racial diversity of our employees for the large majority of our workforce. As part of our ongoing inclusivity efforts, we continue to explore options that might allow the collection of data voluntarily on a global scale.</p> </div><div class="data-point-image clearfix"><img class="dp-image" src="https://www.bookingholdings.com/wp-content/uploads/2024/04/painted-rocks.jpg" alt="Painted rocks"><div class="data-points"><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">140</span><span class="dpoint-desc"><p>nationalities represented across Booking Holdings and its brands</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">47%</span><span class="dpoint-desc"><p>of our approximately 23,600 full-time employees are women</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">26%</span><span class="dpoint-desc"><p>women in technology<sup>4</sup></p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">32%</span><span class="dpoint-desc"><p>women in leadership</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">45%</span><span class="dpoint-desc"><p>women promoted across all promotions</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">49%</span><span class="dpoint-desc"><p>women hired across all hires</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">52%</span><span class="dpoint-desc"><p>women exits across all exits</p> </span></div></div></div></div><div class="single-column"><p><strong>Vendor Diversity Program Launch</strong></p> <p>In 2023, we launched a formalized Vendor Diversity Program across Booking Holdings and its brands. This program focuses on fostering partnerships with diverse vendors in sourcing and procurement opportunities. We strive to work with diverse vendors who embody our values of providing superior services and value while maintaining the highest levels of quality and cost competitiveness. In support of this program, we obtained access to an expansive global database consisting of over 6 million diverse and more sustainable vendors.</p> </div> </div> </section> </div> </div> </div> </div> <div class="content-module scroll-section no-top-border new-content-module no-padding-top"> <div class="page-content banner-with-box-module"> <div class="row columns clearfix"> <div class="single-column-section first"> <section class="single-section"> <div class="col-12"> <div class="intro"><h2>Volunteering</h2> <p>Communities make our business possible, and in turn, we aim to support them with knowledge, funding, and other resources. To help achieve this goal, we give all employees paid time off to volunteer and encourage brand-led initiatives aimed at giving back to local communities.</p> <p> </p> <p><strong>2023 Volunteering & Donation Data</strong></p> </div><div class="data-point-image clearfix"><img class="dp-image" src="https://www.bookingholdings.com/wp-content/uploads/2024/04/tree-worker.jpg" alt="Tree worker"><div class="data-points"><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">663</span><span class="dpoint-desc"><p>causes supported</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">$2,555,000</span><span class="dpoint-desc"><p>total employee and company donations</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">5,590</span><span class="dpoint-desc"><p>employees engaged in volunteer work</p> </span></div></div><div class="dpoint" style="background-color:rgba(7, 106, 177, 1);"><div class="dpoint-wrap clearfix"><span class="dpoint-metric">28,380</span><span class="dpoint-desc"><p>hours spent volunteering</p> </span></div></div></div></div><div class="single-column"><h2>Human Rights</h2> <p>We are committed to respecting and promoting human rights in line with recognized international standards and principles<sup>6</sup>. Our approach to human rights can be found in our <a href="https://www.bookingholdings.com/about/compliance-and-ethics/human-rights/" target="_blank" rel="noopener">Human Rights Statement</a> and is exemplified by Booking Holdings’ <a href="https://www.bookingholdings.com/wp-content/uploads/2023/05/BHI-Modern-Slavery-Statement-2023.04.20.pdf" target="_blank" rel="noopener">Modern Slavery Statement</a>. We further outline our expectations towards ourselves and our partners in our <a href="https://www.bookingholdings.com/wp-content/uploads/2023/08/BHI-Code-of-Conduct-2023-English.pdf" target="_blank" rel="noopener">Code of Conduct</a> and our <a href="https://www.bookingholdings.com/wp-content/uploads/2023/11/BHI-Supplier-Code-of-Conduct.pdf" target="_blank" rel="noopener">Supplier Code of Conduct</a>. Our approach is guided and informed by the UN Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct. In 2023, we continued to progress our approach to assess, prevent, and mitigate potential negative human rights impacts. Read more about our approach and policies in the <a href="https://www.bookingholdings.com/about/compliance-and-ethics/">Compliance & Ethics section</a> and our 2023 Sustainability Report.</p> </div> </div> </section> </div> </div> </div> </div> <div class="content-module scroll-section no-top-border new-content-module new-image-text-module no-padding-top" id="enabling-sustainable-travel"> <div class="page-header"> <div class="col-12"> <div class="row section-header"> <h2>Enabling More Sustainable Travel</h2> </div> </div> </div> <div class="page-content"> <div class="row columns clearfix"> <div class="intro col-12"><h2>Accommodations & Transportation</h2> <p>In 2022, we set the target that over 50% of our 2027 bookings will be made on more sustainable offerings across our platforms. We are proud to have set up the necessary foundations and systems over the past two years. We were one of the first in our industry to encourage our partners to display their sustainable progress and in 2023, over 40% of bookings were made on more sustainable offerings based on the target’s original methodology. Now that the industry and its regulators are coalescing around unified standards, we will be revising our methodology to align with this approach.</p> </div><div class="image-text-blocks"><div class="image-text-section col-12 image-text-section-1 clearfix"><div class="left-image-text-column col-5"><div class="mobile-image"><img src="https://www.bookingholdings.com/wp-content/uploads/2024/04/visitors.jpg" alt="Visitors"></div><p>More than <strong>1.4 million accommodations</strong> across our platforms have shared information about their sustainability-related practices.</p> </div><div class="right-image-text-column col-lg-7"><div class="desktop-image"><img src="https://www.bookingholdings.com/wp-content/uploads/2024/04/visitors.jpg" alt="Visitors"></div></div></div><div class="image-text-section col-12 image-text-section-2 clearfix"><div class="left-image-text-column col-lg-7"><img src="https://www.bookingholdings.com/wp-content/uploads/2024/04/stair-climbing.jpg" alt="Stair climbing"></div><div class="right-image-text-column col-5"><p>Over <strong>16,000</strong> accommodation partners have attained third party certifications<sup>7</sup> related to sustainability practices.</p> </div></div></div><div class="single-column image-text-single-column"><div class="col-12"><h2>Collaborating and Advocating for a More Sustainable Industry</h2> <p>Our progress toward making sustainable travel an accessible reality relies on the invaluable participation, feedback, and support of our peers and partners in the travel industry and beyond, and we will continue to collaborate extensively with these and other stakeholders.</p> </div></div><div class="image-text-accordion col-12"> <div class="news-col"> <article class="wide"> <div class="text-container"> <header> <div class="name-title"> <h3><a><b>Booking.com & UN Tourism Partner to Provide Online Sustainability Training</b></a></h3> </div> </header> <div class="more-text"> <p>In 2023, Booking.com deepened its longstanding relationship with United Nations Tourism to launch an online training series for travel providers seeking to enhance the sustainability of their accommodations. The program offers four free online courses led by experts and academics, focusing on local community engagement, energy and greenhouse gas management, food and waste management, and water management. The courses are globally accessible, including for travel providers that do not have accommodations listed on Booking.com.</p> </div> </div> </article> </div> <div class="news-col"> <article class="wide"> <div class="text-container"> <header> <div class="name-title"> <h3><a><b>Booking.com’s BeCause partnership</b></a></h3> </div> </header> <div class="more-text"> <p>In 2023, Booking.com partnered with enterprise software provider BeCause, allowing the use of a dedicated API that gives Booking.com real-time data updates about accommodations with recognized third-party sustainability certifications. This makes it possible for Booking.com to accurately and efficiently present up-to-date information about the certifications of those accommodations, empowering travelers to make informed choices about more sustainable travel. Such information is key to building a more sustainable industry, with 57% of global travelers saying they would feel better about staying in a particular accommodation with a sustainability certification.<sup>8</sup></p> </div> </div> </article> </div> <div class="news-col"> <article class="wide"> <div class="text-container"> <header> <div class="name-title"> <h3><a><b>Empowering Travelers: Agoda's Eco Deals Program and Partnership with WWF</b></a></h3> </div> </header> <div class="more-text"> <p>In 2023, Agoda expanded its ongoing partnership with WWF, raising an additional $250,000 for their conservation efforts through its Eco Deals Program. The program entails Agoda donating one dollar to WWF’s projects across Southeast Asia for every booking made at participating properties, with travelers receiving discounts of up to 15% in return.</p> </div> </div> </article> </div> <div class="news-col"> <article class="wide"> <div class="text-container"> <header> <div class="name-title"> <h3><a><b>Agoda’s Hotel Sustainability Training Partnership with GSTC in India and Thailand</b></a></h3> </div> </header> <div class="more-text"> <p>In 2023, Agoda maintained its collaboration with GSTC, providing sustainability training to hoteliers. Building on successful sessions in Singapore and Taiwan in 2022, Agoda extended training to Thailand in partnership with the Ministry of Tourism and Sports (MOTS) and the Tourism Authority of Thailand (TAT), and to India in collaboration with the Government of Goa. To date, more than 200 hoteliers have participated in the training sessions.</p> </div> </div> </article> </div> </div> </div> </div> </div> <div class="content-module scroll-section"> <div class="page-content single-column-module"> <div class="row columns clearfix"> <div class="single-column-assets"> <p><strong>FOOTNOTES<br /> </strong><sup>3.</sup> We publicly disclose EEO-1 data covering the U.S. market, as it is one of the few countries where we can legally collect this data due to global privacy laws.<br /> <sup>4.</sup> Corrected from the figure reported in the Company’s 2023 10-K, which under-counted certain technology workers.<br /> <sup>5.</sup> “Diverse vendor” is defined as a business at least 51% owned and operated by an individual or group that is part of a traditionally underrepresented or underserved group.<br /> <sup>6.</sup> These include the Universal Declaration of Human Rights; UN Guiding Principles on Business and Human Rights; International Covenant on Civil and Political Rights; International Covenant on Economic, Social and Cultural Rights; The International Labour Organization’s (ILO) Declaration on Fundamental Principles and Rights at Work; and the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises.<br /> <sup>7.</sup> More details on certification bodies here: <a href="https://partner.booking.com/en-us/learn-more/getting-certified#question-160951">https://partner.booking.com/en-us/learn-more/getting-certified#question-160951</a><br /> <sup>8.</sup> According to Booking.com’s 2023 Sustainable Travel Report.</p> </div> </div> </div> </div> </div> </div> </div> <footer class="footer"> <a href="#" class="back-top-top" onclick="scrollToTop();return false;">Back to top</a> <div class="row"> <div class="col-left col-12 col-sm-6"> <div class="menu-footer-menu-container"><ul id="menu-footer-menu" class="footer-menu"><li id="menu-item-292" class="menu-item menu-item-type-post_type 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