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row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;background-color:rgba(0,0,0,0.4)}.Login__overlay.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row}.Login__popup{position:fixed;top:0;bottom:0;left:0;right:0;margin:auto;z-index:1001;display:none;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;max-width:570px;max-height:330px;padding:50px;background-color:#fff;text-align:center}.Login__popup h3{font-size:32px;line-height:48px}.Login__popup p{color:#000}.Login__popup .Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation 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Choose the ideal call center software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Call Center<div class="menu-item-description">Built-in call center software</div></a></li> <li id="menu-item-164181" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-164181"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#lightbulb"></use></svg><a href="/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Knowledge Base<div class="menu-item-description">Provide self-service options</div></a></li> </ul> </li> <li id="menu-item-164183" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164183"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Use For</a> <ul class="sub-menu"> <li id="menu-item-164184" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-164184"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-business-solutions"></use></svg><a href="/business/" title="LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent." hreflang="en-US" onover-preload="1">Business Solutions<div class="menu-item-description">Different businesses, different solutions</div></a></li> <li id="menu-item-164185" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-164185"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#shop"></use></svg><a href="/industry/" title="Discover how LiveAgent elevates customer support across industries, from healthcare to automotive. Benefit from no setup fees and 24/7 customer service. Boost advocacy, cut response times, and decrease ticket volumes with our omnichannel help desk software. Trusted by Forbes, Airbus, and Nascar. Start your free trial today and tailor LiveAgent to your niche!" hreflang="en-US" onover-preload="1">Industry Solutions<div class="menu-item-description">Adapt LiveAgent for your industry</div></a></li> <li id="menu-item-713804" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713804"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-use-cases"></use></svg><a href="https://www.liveagent.com/use-case-scenarios/" title="L&L Europe, Huawei, Hostinger, and other companies offer various online services, from gaming to web hosting and ecommerce solutions. LiveAgent provides support for customer satisfaction and business growth." hreflang="en-US" onover-preload="1">Use Cases<div class="menu-item-description">One product, multiple use case scenarios</div></a></li> </ul> </li> <li id="menu-item-164187" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164187"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Integrations</a> <ul class="sub-menu"> <li id="menu-item-874229" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-874229"><a href="/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">Whatsapp<span class="badge__new">new</span></a></li> <li id="menu-item-164188" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-164188"><a href="/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-164189" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-164189"><a href="/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-164190" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-164190"><a href="/integrations/magento/" title="Integrate Magento 2 into LiveAgent and increase your workflow. Tickets will keep track of customer orders and you can use a single platform." hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-164191" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-164191"><a href="/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-164192" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-164192"><a href="/integrations/mailchimp/" title="A ticketing software can do much more with Mailchimp integration for LiveAgent. Mailchimp integration allows you to manage contacts from your help desk." hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-164193" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-164193"><a href="/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-164194" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-164194"><a href="/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-164195" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-164195"><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">More Integrations</a></li> </ul> </li> <li id="menu-item-933123" class="show-only-mobile icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-933123"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-checklists"></use></svg><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Integrations</a></li> </ul> </li> <li id="menu-item-164196" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164196"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Resources</a> <ul class="sub-menu"> <li id="menu-item-164197" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164197"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Learn</a> <ul class="sub-menu"> <li id="menu-item-164198" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-164198"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#graduation"></use></svg><a href="/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Academy<div class="menu-item-description">Become a customer service expert</div></a></li> <li id="menu-item-164199" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-164199"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-templates"></use></svg><a href="/templates/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="en-US" onover-preload="1">Templates<div class="menu-item-description">Customizable templates for every occasion</div></a></li> <li id="menu-item-621841" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-621841"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-checklists"></use></svg><a href="/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Checklists<div class="menu-item-description">How to handle your process</div></a></li> </ul> </li> <li id="menu-item-164201" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164201"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164202" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-164202"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#pencil"></use></svg><a href="/blog/" title="Learn with LiveAgent. 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Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164205" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-164205"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-typing-test"></use></svg><a href="/typing-test/">Typing Test<div class="menu-item-description">Improve your typing speed</div></a></li> <li id="menu-item-764128" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-764128"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#menu-reviews"></use></svg><a href="/reviews/" title="Find the best software for customer service with comprehensive reviews and feature tests. LiveAgent offers a variety of communication channels for your business. Accept our cookies and schedule a demo to learn more." hreflang="en-US" onover-preload="1">Reviews<div class="menu-item-description">Take a look at software feature reviews</div></a></li> </ul> </li> <li id="menu-item-164207" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164207"><a href="#" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Company</a> <ul class="sub-menu"> <li id="menu-item-164208" class="icn-heart menu-item menu-item-type-custom menu-item-object-custom menu-item-164208"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#heart"></use></svg><a href="/about/about-liveagent/" title="Every successful company started somewhere. 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Join satisfied clients and enhance your support with our free trial or schedule a demo today!" hreflang="en-US" onover-preload="1">Awards<div class="menu-item-description">Our awards & accomplishments</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-164243" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164243"><a href="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="en-US" onover-preload="1">Features</a></li> <li id="menu-item-164244" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164244"><a href="/pricing/" title="LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo." hreflang="en-US" onover-preload="1">Pricing</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Demo</span> </a> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-en" lang="en"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="us" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-klientski-portal/" title="Намалете разходите за клиентско обслужване с LiveAgent - водещ софтуер за клиентски портал през 2021. Осигурете самообслужване чрез база знания, форуми и често задавани въпроси. Започнете безплатен тестов период без кредитна карта и подобрете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/software-pro-zakaznicky-portal/" title="Software zákaznického portálu zvýší loajalitu zákazníků a prodeje. Vyzkoušejte 14 denní bezplatnou zkušební verzi LiveAgent a poskytujte skvělý zákaznický servis." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/kunde-portal-software/" title="God kundeservice starter med bedre Helpdesk -software. Prøv LiveAgent i 30-dage med en gratis prøveperiode, og øg loyalitet og salg med kundeportalsoftware" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/kundenportal-software/" title="Entdecken Sie die beste Kundenportal-Software von LiveAgent für 2022 – stärken Sie Ihre Kunden mit Zugriff auf Ressourcen und Ticket-Monitoring. Keine Einrichtungsgebühr und 24/7 Kundenservice. Starten Sie Ihre 14-tägige kostenlose Testversion ohne Kreditkarte. Optimieren Sie Ihr Kundenservice-Erlebnis mit einer Wissensdatenbank, Foren und Self-Service-Tools. Besuchen Sie jetzt!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/kliendiportaali-tarkvara/" title="Avasta LiveAgenti kliendiportaali tarkvara 2024: pakkudes juurdepääsu ressurssidele ja piletite jälgimisele ilma seadistamise tasuta ning 24/7 klienditeenindusega. Alusta tasuta prooviperioodiga ja paranda oma klienditeenindust iseteenindusportaaliga, mis vähendab kulusid ja suurendab rahulolu. Proovi nüüd!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-de-portal-del-cliente/" title="El software del portal del cliente aumentará la lealtad del cliente y las ventas. Prueba el período de prueba gratuito de 30 días de LiveAgent y mejora tu servicio al cliente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-pour-le-portail-client/" title="Découvrez LiveAgent, le logiciel de portail client sans frais d'installation ni carte requise, avec un essai gratuit de 14 jours!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-pilis-pelaton/" title="Το λογισμικό πύλης πελατών θα αυξήσει την αφοσίωση των πελατών και τις πωλήσεις. Δοκιμάστε τη δωρεάν δοκιμή 30 ημερών του LiveAgent και κάντε την εξυπηρέτηση πελατών σας εξαιρετική." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-korisnicki-portal/" title="Omogućite korisnicima pristup resursima i praćenju tiketa uz LiveAgent korisnički portal. Besplatni probni period bez kreditne kartice!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/software-del-portale-clienti/" title="Scopri il miglior software per il portale clienti del 2023 con LiveAgent! Offri un supporto self-service avanzato, riduci i costi e migliora l'esperienza cliente. Prova gratuita di 14 o 30 giorni senza carta di credito. Usato da Forbes, Airbus, e molti altri. Visita ora per una customer service rivoluzionata!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/klientu-portala-programmatura/" title="Atklājiet labāko klientu portāla programmatūru 2024. gadā ar LiveAgent! Nodrošiniet klientiem 24/7 piekļuvi resursiem un pieteikumu uzraudzībai bez iestatīšanas maksas. Izmēģiniet mūsu risinājumu bez maksas un palieliniet klientu apmierinātību, izmantojot zināšanu bāzi, forumus un pašapkalpošanās atbalstu. Sāciet 30 dienu bezmaksas izmēģinājumu, lai uzlabotu klientu lojalitāti un pārdošanu!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/klientu-portalo-programine-iranga/" title="Klientų portalo programinė įranga padidins klientų lojalumą ir pardavimus. Išbandykite LiveAgent 14 dienų nemokamai ir pagerinkite savo klientų aptarnavimą." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/ugyfelportal-szoftver/" title="A kiváló ügyfélszolgálat a jobb ügyfélszolgálati szoftverrel kezdődik. Próbálja ki a LiveAgentet egy 14 napos ingyenes próbaverzióval és növelje a hűséget és az értékesítést az ügyfélportál szoftverével." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/klantenportaal-software/" title="Klantenportaalsoftware zal de klantenloyaliteit en verkoop verhogen. Probeer LiveAgent 30 dagen gratis op proef en maak uw klantenservice geweldig." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/kundeportal-programvare/" title="Kundeportalprogramvare vil øke kundelojalitet og salg. Prøv LiveAgent sin 14-dagers gratis prøveversjon og gjør kundeservicen din fantastisk." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/oprogramowanie-portalu-klienta/" title="Poznaj LiveAgent, najlepsze oprogramowanie portalu klienta na 2022 rok! Zredukuj koszty i zwiększ produktywność dzięki samoobsługowemu wsparciu, które oferuje dostęp do bazy wiedzy, forów i historii zgłoszeń. Wypróbuj za darmo przez 14 dni bez karty kredytowej i przekonaj się, jak prosta i skuteczna może być obsługa klienta." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/program-informatic-portal-clienti/" title="Descoperiți cel mai bun program informatic de portal pentru clienți în 2022 cu LiveAgent. Reduceți costurile și îmbunătățiți asistența oferind clienților acces la resurse, auto-servire și monitorizarea tichetelor. Beneficiați de o perioadă de încercare gratuită de 14 zile, fără necesitatea unui card bancar. Alăturați-vă liderilor din industrie precum Forbes și Airbus și oferiți servicii de calitate excepțională. Începeți acum!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/klientskiy-portal/" title="Управляйте клиентским порталом с LiveAgent: бесплатная настройка, 24/7 поддержка. Начните 14-дневный бесплатный пробный период." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/programska-oprema-portala-za-stranke/" title="Omogočite strankam dostop do virov in spremljanje zahtevkov z LiveAgent brez stroškov nastavitve. Začnite brezplačno zdaj!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/kehu-menhu-ruanjian/" title="探索 LiveAgent 的客户门户软件，通过自助服务降低客户支持成本！建立知识库、论坛和常见问题解答，客户无需联系客服即可查看支持请求状态。立即开始免费试用，无需信用卡，提升客户体验并加快响应时间。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/customer-portal-software/" title="Discover LiveAgent's top customer portal software of 2021, designed to reduce costs and enhance customer self-service. Effortlessly set up a comprehensive portal with a knowledge base, community forum, and FAQs, empowering customers to resolve queries independently. Enjoy a free trial and improve response times while boosting customer satisfaction. Sign up today and transform your support experience!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-cong-thong-tin-khach-hang/" title="Trải nghiệm dịch vụ khách hàng vượt trội với phần mềm cổng thông tin LiveAgent. Cho phép khách hàng tự truy cập kho kiến thức và theo dõi trạng thái ticket, giúp cắt giảm thời gian, chi phí hỗ trợ. Dùng thử miễn phí 14 ngày, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/customer-portal-software/" title="مكّن عملاءك من الوصول للمصادر ومراقبة تذاكر الدعم مع بوابة عملاء LiveAgent، بدون رسوم إعداد ودعم 24/7!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </span> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-portal-do-cliente/" title="Empodere seus clientes: Acesse recursos, monitore tickets e reduza custos com o portal do cliente da LiveAgent. Teste grátis!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.62" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copied!"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.62"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.62"> <link rel="stylesheet" id="components/Reference" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Reference.min.css?ver=1.25.62"> <div data-elementor-type="wp-page" data-elementor-id="31392" class="elementor elementor-31392" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-2f1a10c0 heroHeadline elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="2f1a10c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-569d16c6 wrapper" data-id="569d16c6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a7039b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a7039b2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-279bbe1a heroHeadline__home--info" data-id="279bbe1a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38bb6795 heroHeadline__title elementor-widget elementor-widget-heading" data-id="38bb6795" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-a-dedicated-hub-with-customer-portal-software">A <span class="highlight-gradient">dedicated hub</span> with customer portal software</h1> </div> </div> <div class="elementor-element elementor-element-6232d6b heroHeadline__home--subtitle elementor-widget elementor-widget-text-editor" data-id="6232d6b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-empower-customers-with-resource-access-and-ticket-monitoring">Empower customers with resource access and ticket monitoring.</h3> </div> </div> <div class="elementor-element elementor-element-2385d30b elementor-widget elementor-widget-html" data-id="2385d30b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc"> <li>✓ No setup fee </li> <li>✓ Customer service 24/7 </li> </ul> <div class="flex flex-wrap"> <a href="/trial/" class="Button Button--full" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Get Started | 30 days free</span> </a> <a href="#" data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Button--inaction" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US"> <strong>See it in Action</strong> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></a> </div> </div> </div> <div class="elementor-element elementor-element-721a4858 heroHeadline__home--usedby elementor-widget elementor-widget-heading" data-id="721a4858" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h6 class="elementor-heading-title elementor-size-default" id="h-used-by">Used by</h6> </div> </div> <div class="elementor-element elementor-element-19a35289 elementor-widget elementor-widget-shortcode" data-id="19a35289" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.com/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="28"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.com/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.com/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="30"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.62"> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e0ac7b2 heroHeadline--bg" data-id="e0ac7b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-415671bb animation elementor-widget elementor-widget-image" data-id="415671bb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-619959" alt="Customer portal animation" data-src="https://www.liveagent.com/wp/urlslab-download/38604538a5a5928a9e4b62a8e13e5401/customer-portal-software.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> </div> </div> <div class="elementor-element elementor-element-682dc14f elementor-widget elementor-widget-image" data-id="682dc14f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ee6b756b1b1a3bc461b028146c4bcb1a/customerportal_bg-970x1024.jpg.webp 970w, https://www.liveagent.com/wp/urlslab-download/3b6d574c0f0421a0b01e47c4f9c73b2c/customerportal_bg-284x300.jpg.webp 284w, https://www.liveagent.com/wp/urlslab-download/23f0ecd5f6371dc7ed15df6636aa98d4/customerportal_bg-768x811.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/547e05c50305e15d48004155d778dca7/customerportal_bg-47x50.jpg.webp 47w, https://www.liveagent.com/wp/urlslab-download/e2659748c1cf4607556ad62e9f6d4363/customerportal_bg-24x25.jpg.webp 24w, https://www.liveagent.com/wp/urlslab-download/2b8cfd20c51635585baf24aea2df7652/customerportal_bg-317x335.jpg.webp 317w, https://www.liveagent.com/wp/urlslab-download/bc233ed66be370d31748a155d1792d82/customerportal_bg-379x400.jpg.webp 379w, https://www.liveagent.com/wp/urlslab-download/5c12b92674dfaa174fbdfda1194029f5/customerportal_bg-175x185.jpg.webp 175w, https://www.liveagent.com/wp/urlslab-download/ff0968cbcb01135580fe2e712fb9970c/customerportal_bg-104x110.jpg.webp 104w, https://www.liveagent.com/wp/urlslab-download/5085fa7eb0d699a1573b1f14b10ee62d/customerportal_bg-459x485.jpg.webp 459w, https://www.liveagent.com/wp/urlslab-download/d9b84987e851a8851ea79e137c6318e3/customerportal_bg.jpg.webp 1542w" urlslab-lazy="yes" sizes="(max-width: 970px) 100vw, 970px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cf0f1d92ca142f99ed2cc95b07ed00fa/customerportal_bg-970x1024.jpg 970w, https://www.liveagent.com/wp/urlslab-download/b0496ab91f743acc00aa8fb0b9d796cd/customerportal_bg-284x300.jpg 284w, https://www.liveagent.com/wp/urlslab-download/09efcedd3692a5c8aec752cd4e7c507e/customerportal_bg-768x811.jpg 768w, https://www.liveagent.com/wp/urlslab-download/d3302d7a7bfbe9b4b75fe980f9dcc0df/customerportal_bg-47x50.jpg 47w, https://www.liveagent.com/wp/urlslab-download/2da7e1144ee23223eb299f24374e27ec/customerportal_bg-24x25.jpg 24w, https://www.liveagent.com/wp/urlslab-download/6b5b13374452e8cd03020fb7b07d9b2b/customerportal_bg-317x335.jpg 317w, https://www.liveagent.com/wp/urlslab-download/280bc61a5c4c76c94f1d3bf23255d300/customerportal_bg-379x400.jpg 379w, https://www.liveagent.com/wp/urlslab-download/166ca8b7d8a511c5a16d36796d8c606d/customerportal_bg-175x185.jpg 175w, https://www.liveagent.com/wp/urlslab-download/aa7e1f4431bd38fc0919098a178d82bf/customerportal_bg-104x110.jpg 104w, https://www.liveagent.com/wp/urlslab-download/0015c7d891c01020db77a06086a2e135/customerportal_bg-459x485.jpg 459w, https://www.liveagent.com/wp/urlslab-download/ee86177bf8395d87bd9dd09333d1d119/customerportal_bg.jpg 1542w" urlslab-lazy="yes" sizes="(max-width: 970px) 100vw, 970px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ee6b756b1b1a3bc461b028146c4bcb1a/customerportal_bg-970x1024.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="970" height="1024" class="attachment-large size-large wp-image-303590" alt="Customer Portal Software" data-src="https://www.liveagent.com/wp/urlslab-download/cf0f1d92ca142f99ed2cc95b07ed00fa/customerportal_bg-970x1024.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-11321fa elementor-section-full_width Block Block--background elementor-section-height-default elementor-section-height-default" data-id="11321fa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67dd734 wrapper" data-id="67dd734" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-9d4833d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9d4833d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-785c0f0" data-id="785c0f0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd2b666 elementor-widget elementor-widget-shortcode" data-id="fd2b666" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"><div class="Breadcrumb__items"><span><span><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">Home</a></span> | <span class="breadcrumb_last" aria-current="page"><strong>Customer portal software</strong></span></span></div></div> </div> </div> <div class="elementor-element elementor-element-fc59887 elementor-widget elementor-widget-heading" data-id="fc59887" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-reduce-costs-with-customer-portal-software">Reduce costs with customer portal software</h2> </div> </div> <div class="elementor-element elementor-element-8e1c739 elementor-widget elementor-widget-text-editor" data-id="8e1c739" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div><p>Set up a comprehensive, well-structured, and well-indexed customer portal that includes a knowledge base, community forums, and FAQs.</p><p>Reduce the time and cost of communicating with your customers by offering self-service support and by allowing your customers to check in on the progress of their support queries without having to contact you. With <a href="https://www.liveagent.com" title="Discover LiveAgent, the all-in-one customer support software designed to elevate your service with 24/7 availability, no setup fees, and a free trial with no credit card required. Connect across channels with over 130 ticketing features and 200+ integrations. Enhance efficiency with AI assistance, live chat, call center, and ticketing systems. Experience fast implementation, award-winning service, and increased revenue potential. Start your free trial today and join leading brands in providing exceptional customer care." hreflang="en-US" onover-preload="1">LiveAgent</a>, it’s easy.</p></div> </div> </div> <div class="elementor-element elementor-element-86d9af8 elementor-widget elementor-widget-shortcode" data-id="86d9af8" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-985726 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14697"> <a href="https://sourceforge.net/software/product/LiveAgent/" target="_blank" title="Software - Product - LiveAgent"><img decoding="async" width="380" height="260" src="https://www.liveagent.com/app/uploads/2025/01/badge-sourceforge-winter-2025-leader-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="33"></a> </li> <li class="AwardsSmall__item post-963090 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.softwareadvice.com/help-desk/knowledge-management-comparison/" target="_blank" title="Help Desk - Knowledge Management Comparison"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="34"></picture></a> </li> <li class="AwardsSmall__item post-963088 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.getapp.com/customer-service-support-software/knowledge-management/category-leaders/" target="_blank" title="Customer Service Support Software - Knowledge Management - Category Leaders"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/0e3972813ccbc4689727e5a6454a068d/badge-ga-category_leaders-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/d5d9ce113c1ec0841254168d2d34bffe/badge-ga-category_leaders-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="GetApp Category Leader 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-963083 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.capterra.com/knowledge-management-software/shortlist/" target="_blank" title="Knowledge Management Software - Shortlist"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="36"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a63589d" data-id="a63589d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2518488 elementor-widget elementor-widget-shortcode" data-id="2518488" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.62"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Start Free Trial</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">No Credit Card required</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Enter your e-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.62#info-solid"></use> </svg> <span class="InfoMessage__text">Use your company email to get a 30 day trial for free.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Company name" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Choose a name for your LiveAgent subdomain. Most people use their company or team name.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Send me product updates and other promotional offers.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </div> <span>Create account for FREE</span> </button> <div class="Signup__form__terms"> <p>By signing up, I accept <a title="T&C" href="/terms-and-conditions/" hreflang="en-US" onover-preload="1">T&C</a> and <a title="Privacy Policy" href="/privacy-policy/" hreflang="en-US" onover-preload="1">Privacy Policy</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-35a6963e elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="35a6963e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b0dc699 wrapper" data-id="5b0dc699" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-fc1105c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="fc1105c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f673b3a" data-id="f673b3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7a2b9e0a elementor-widget elementor-widget-heading" data-id="7a2b9e0a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-what-is-customer-portal-software">What is customer portal software? </h2> </div> </div> <div class="elementor-element elementor-element-2e11568e elementor-widget elementor-widget-text-editor" data-id="2e11568e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Customer service portal software, also known as client portal software enables you to share information with your customers. The customer web portal also enables your clients to securely access their ticket status or history, in-depth product/service information, and more.</p><p>For instance, a customer portal user will have access to product <a href="https://www.liveagent.com/features/knowledge-base/" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1">knowledge base</a> articles as well as the <a href="/features/customer-forum/" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1">community forum.</a> In short, the customer portal offers a mix of product-specific knowledge base solutions, business information, and self-service tools. </p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ce6c6a9" data-id="ce6c6a9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d0e2ea0 elementor-widget elementor-widget-image" data-id="d0e2ea0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp 893w, https://www.liveagent.com/wp/urlslab-download/95147504dadab8c29d8f552871ec2308/Mockup-Customer-portal-300x190.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/ad6aa200a05d9bab920aae7210976e06/Mockup-Customer-portal-768x488.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/fb8492466a7fb3b5962b1982875fc077/Mockup-Customer-portal-79x50.png.webp 79w, https://www.liveagent.com/wp/urlslab-download/30c6586d180cfaa2f2c3b8caf9207c6a/Mockup-Customer-portal-39x25.png.webp 39w, https://www.liveagent.com/wp/urlslab-download/16606a37e460dc7c7261216c3f22ebd7/Mockup-Customer-portal-528x335.png.webp 528w, https://www.liveagent.com/wp/urlslab-download/1c61ced3b29ecccabcfe3c0695c27ede/Mockup-Customer-portal-630x400.png.webp 630w, https://www.liveagent.com/wp/urlslab-download/47e517d13370d8a82732a6efc2578749/Mockup-Customer-portal-185x117.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/737547da09043e6828ca25b77e97cdab/Mockup-Customer-portal-110x70.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/e14b271bedcf229d6ae9e11f3d86630c/Mockup-Customer-portal-485x308.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/98accd13c190ff86248a1f2d286d6452/Mockup-Customer-portal-35x22.png.webp 35w, https://www.liveagent.com/wp/urlslab-download/185456dee9224ab347f093b669447582/Mockup-Customer-portal-250x159.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png 893w, https://www.liveagent.com/wp/urlslab-download/77c8e61c7cd25f3a0880d0082effaa90/Mockup-Customer-portal-300x190.png 300w, https://www.liveagent.com/wp/urlslab-download/66ebce090433a0e2bdecf1f52d53c156/Mockup-Customer-portal-768x488.png 768w, https://www.liveagent.com/wp/urlslab-download/c8e64644a1189110c7334d2e62859d8c/Mockup-Customer-portal-79x50.png 79w, https://www.liveagent.com/wp/urlslab-download/ca0576e7c1ad2482b4aa15d3d94cefb3/Mockup-Customer-portal-39x25.png 39w, https://www.liveagent.com/wp/urlslab-download/48bcf82bc252c777c304d6cd48bd49d5/Mockup-Customer-portal-528x335.png 528w, https://www.liveagent.com/wp/urlslab-download/79f66920400591502b5b2ce78b13d25a/Mockup-Customer-portal-630x400.png 630w, https://www.liveagent.com/wp/urlslab-download/45729d0808ba6f97c6408209269d9e58/Mockup-Customer-portal-185x117.png 185w, https://www.liveagent.com/wp/urlslab-download/c1ec0f287ae4a6c3f52956535a84b047/Mockup-Customer-portal-110x70.png 110w, https://www.liveagent.com/wp/urlslab-download/f1da190a81474a9a86308f19235b0875/Mockup-Customer-portal-485x308.png 485w, https://www.liveagent.com/wp/urlslab-download/c9bf32a9137d8d474413a85a76557698/Mockup-Customer-portal-35x22.png 35w, https://www.liveagent.com/wp/urlslab-download/d7fd0b22d4b1eea5be28219b7994a6af/Mockup-Customer-portal-250x159.png 250w" urlslab-lazy="yes" sizes="(max-width: 893px) 100vw, 893px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9ce47652b73c5132736bdc7a0b3c8e68/Mockup-Customer-portal.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="893" height="567" class="attachment-large size-large wp-image-201216" alt="Customer portal software - LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/fa3bbb745758f92e30b2dedcce72b5ba/Mockup-Customer-portal.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-40b9d0c1 elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="40b9d0c1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ac84f6a wrapper" data-id="3ac84f6a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-604974f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="604974f2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c9d6815" data-id="c9d6815" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a84843f elementor-widget elementor-widget-image" data-id="a84843f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7aeec3a1a74f17240277da14aa0eadcc/Mockup-Ticketing.png.webp 967w, https://www.liveagent.com/wp/urlslab-download/03cd19b2cd67d117c28319a6ecf97462/Mockup-Ticketing-300x206.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/ea39d2fd41f81e965d86778d3c6ab0f9/Mockup-Ticketing-768x528.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/aa1bd419ce8113271b51c59663e5c28f/Mockup-Ticketing-73x50.png.webp 73w, https://www.liveagent.com/wp/urlslab-download/0fc05c8ae648469b8e8988cca9510ba1/Mockup-Ticketing-36x25.png.webp 36w, https://www.liveagent.com/wp/urlslab-download/31fa9970c2983192bcecab2aa48fa236/Mockup-Ticketing-487x335.png.webp 487w, https://www.liveagent.com/wp/urlslab-download/7a573e44f8b00ae1928f97622028d5e3/Mockup-Ticketing-582x400.png.webp 582w, https://www.liveagent.com/wp/urlslab-download/c8963cd97766973a72adc8aa7264616a/Mockup-Ticketing-185x127.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/95dba04e3241057dcdef0b676b148b50/Mockup-Ticketing-110x76.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/ff596aba1d127f52e64e2ac00c48f830/Mockup-Ticketing-485x334.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/6f2cf56f77f311a8c71f9c70916675fb/Mockup-Ticketing-32x22.png.webp 32w, https://www.liveagent.com/wp/urlslab-download/8aba9b6e8e5d0e06ae5892c027061892/Mockup-Ticketing-250x172.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5b1bf046eba822fac0b52c5a86c694cb/Mockup-Ticketing.png 967w, https://www.liveagent.com/wp/urlslab-download/64474e4b8bdd016cb116c5195c0334de/Mockup-Ticketing-300x206.png 300w, https://www.liveagent.com/wp/urlslab-download/c41718006a7bf32c3edabbe0e7d8180c/Mockup-Ticketing-768x528.png 768w, https://www.liveagent.com/wp/urlslab-download/4d8cccbcfcd8b7dbab9dac52b58c96d7/Mockup-Ticketing-73x50.png 73w, https://www.liveagent.com/wp/urlslab-download/bbbafd45ed5011383aa72b0a90c63c69/Mockup-Ticketing-36x25.png 36w, https://www.liveagent.com/wp/urlslab-download/cad3de52c3d2b677bc7d218c21621dd6/Mockup-Ticketing-487x335.png 487w, https://www.liveagent.com/wp/urlslab-download/0bc9351c5c0c79fbde643e32bfae7e65/Mockup-Ticketing-582x400.png 582w, https://www.liveagent.com/wp/urlslab-download/8cb5eeae2da0a0b39487223ef74a4433/Mockup-Ticketing-185x127.png 185w, https://www.liveagent.com/wp/urlslab-download/12b9b70e1d8a808f8a89681baef5f7d8/Mockup-Ticketing-110x76.png 110w, https://www.liveagent.com/wp/urlslab-download/1e10bcac567939d21a0fd3772f4c9036/Mockup-Ticketing-485x334.png 485w, https://www.liveagent.com/wp/urlslab-download/37dad8f2837419f0872caf183720128d/Mockup-Ticketing-32x22.png 32w, https://www.liveagent.com/wp/urlslab-download/92db5a0e544fab91d1b6f8b001affe1b/Mockup-Ticketing-250x172.png 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7aeec3a1a74f17240277da14aa0eadcc/Mockup-Ticketing.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="967" height="665" class="attachment-large size-large wp-image-201649" alt="Ticketing feature in Help desk software - LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/5b1bf046eba822fac0b52c5a86c694cb/Mockup-Ticketing.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7eada01" data-id="7eada01" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7071dbd4 elementor-widget elementor-widget-heading" data-id="7071dbd4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-how-does-customer-portal-software-work">How does customer portal software work? </h2> </div> </div> <div class="elementor-element elementor-element-60893876 elementor-widget elementor-widget-text-editor" data-id="60893876" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A secure client portal like <a href="/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">LiveAgent</a> enables your customers to check the status of their inquiries after they log in. Since customer inquiries are transformed into tickets, the client will find all the details in a so-called “ticket”. Thanks to this technology, clients don’t have to reach out and wait for assistance from customer service agents.</p><p>A customer portal is a superior customer service solution that creates a seamless online experience and boosts user engagement through forums, <a href="/features/feedback-suggestions/" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1">feedback</a> forms, and an interactive knowledge base. </p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4a19652d elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4a19652d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a2785f3 wrapper" data-id="4a2785f3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57b0ec74 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57b0ec74" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e5d226d" data-id="e5d226d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2a8ebe09 elementor-widget elementor-widget-heading" data-id="2a8ebe09" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-why-should-you-have-a-customer-portal">Why should you have a customer portal? </h2> </div> </div> <div class="elementor-element elementor-element-65792d36 elementor-widget elementor-widget-text-editor" data-id="65792d36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: var(--font-color-dark); background-color: var(--main-background);">Customer service has significantly evolved in recent years, eliminating the need to wait for email notifications for issue resolution. Customer portal software allows users to access critical information independently, including past ticket history, knowledge bases, community forums, and feedback options. </span></p><p><span style="color: var(--font-color-dark); background-color: var(--main-background);">Online self-service portals provide a dedicated space for customers to find relevant articles and information, eliminating the need for cumbersome document-sharing methods like Google Sheets. </span></p><p><span style="background-color: var(--main-background); color: var(--font-color-dark);">With customer portal software, you can share feature announcements, product updates, and enhance agent productivity.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-601f822" data-id="601f822" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b0d0964 elementor-widget elementor-widget-image" data-id="b0d0964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7aaa01dde33e2615759fa2680056809c/Mockup-Forum-1024x596.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/479ae403aa60601acfcf8e81081f230d/Mockup-Forum-300x175.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/6ac2b7abfe510c546a9e335afe1a4e34/Mockup-Forum-768x447.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/ff315df5b808fe0a0e20ce246fbc7659/Mockup-Forum-86x50.png.webp 86w, https://www.liveagent.com/wp/urlslab-download/c36fa133512df0b26f611910e6789b83/Mockup-Forum-43x25.png.webp 43w, https://www.liveagent.com/wp/urlslab-download/cfce413eeca76e2bf04891c55b6fa8bf/Mockup-Forum-575x335.png.webp 575w, https://www.liveagent.com/wp/urlslab-download/47309d80b44d274f7a91d94b2a932a90/Mockup-Forum-687x400.png.webp 687w, https://www.liveagent.com/wp/urlslab-download/a735ba37acd200254d27194528a551c9/Mockup-Forum-185x108.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/07fa547bcc4703bef305853753079159/Mockup-Forum-110x64.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/89d9fd5b4f695fa0c55bcd04804ed27d/Mockup-Forum-485x282.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/c29500bff32915fdb6753c02b502f60b/Mockup-Forum-38x22.png.webp 38w, https://www.liveagent.com/wp/urlslab-download/970fe908792c51d762d4be75f8aea56a/Mockup-Forum-250x146.png.webp 250w, https://www.liveagent.com/wp/urlslab-download/386a231e655b68f52b164ac2b05a4030/Mockup-Forum.png.webp 1070w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/777e9cb4f8a1624f5a01a63e4c1d7894/Mockup-Forum-1024x596.png 1024w, https://www.liveagent.com/wp/urlslab-download/84b53cb408a229ec912f1c93a783793f/Mockup-Forum-300x175.png 300w, https://www.liveagent.com/wp/urlslab-download/d38b0f8f80c30dffdbed522e50704736/Mockup-Forum-768x447.png 768w, https://www.liveagent.com/wp/urlslab-download/a58336a89e6cbd6ae387f719d0d8f7ed/Mockup-Forum-86x50.png 86w, https://www.liveagent.com/wp/urlslab-download/be598069c0a1f49e80377b512461afc6/Mockup-Forum-43x25.png 43w, https://www.liveagent.com/wp/urlslab-download/336a258526c87e21a18874e6af12f5c4/Mockup-Forum-575x335.png 575w, https://www.liveagent.com/wp/urlslab-download/bc176737757fe1e56d67406112eed4f5/Mockup-Forum-687x400.png 687w, https://www.liveagent.com/wp/urlslab-download/deaf147a081b224ea522e4d2f61de294/Mockup-Forum-185x108.png 185w, https://www.liveagent.com/wp/urlslab-download/3f4e6839591a47efc8ca6f2309d4029a/Mockup-Forum-110x64.png 110w, https://www.liveagent.com/wp/urlslab-download/26dfdd29cd67b27575ab0d7c4363030b/Mockup-Forum-485x282.png 485w, https://www.liveagent.com/wp/urlslab-download/51312417f9382bedbda9acc381437f4f/Mockup-Forum-38x22.png 38w, https://www.liveagent.com/wp/urlslab-download/93a1f48494055a621ffcd51ad675588e/Mockup-Forum-250x146.png 250w, https://www.liveagent.com/wp/urlslab-download/3c94f593d37c911ed48dd5c447465d98/Mockup-Forum.png 1070w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7aaa01dde33e2615759fa2680056809c/Mockup-Forum-1024x596.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="596" class="attachment-large size-large wp-image-201240" alt="Customer Forum in Customer portal software - LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/777e9cb4f8a1624f5a01a63e4c1d7894/Mockup-Forum-1024x596.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e6ad0ec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e6ad0ec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d8c82a" data-id="0d8c82a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d497f6 elementor-widget elementor-widget-heading" data-id="5d497f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-effective-customer-portal-that-suits-your-business">Effective customer portal that suits your business</h2> </div> </div> <div class="elementor-element elementor-element-a4f1efe elementor-widget elementor-widget-text-editor" data-id="a4f1efe" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">The LiveAgent client portal contains <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">a knowledge base</a>, forum, and customer feedback.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-8b6cb52 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8b6cb52" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5baf41b" data-id="5baf41b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9bc5ab3 elementor-widget elementor-widget-video" data-id="9bc5ab3" data-element_type="widget" data-settings='{"video_type":"hosted","autoplay":"yes","play_on_mobile":"yes","mute":"yes","loop":"yes"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="e-hosted-video elementor-wrapper elementor-open-inline"> <video class="elementor-video" autoplay="" loop="" muted="muted" playsinline="" controlslist="nodownload" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.liveagent.com/wp/urlslab-download/b8361db0202d41b9807f68b56cb94f8d/LiveAgent_CustomerPortal.mp4" urlslab-lazy="yes" urlslab-id="77"></video> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-42d9242c elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="42d9242c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f6bbe26 wrapper" data-id="4f6bbe26" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f65e3dd elementor-widget elementor-widget-heading" data-id="f65e3dd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-70-of-customers-prefer-to-look-for-answers-before-contacting-customer-service">70% of customers prefer to look for answers before contacting customer service</h2> </div> </div> <div class="elementor-element elementor-element-267bc906 elementor-widget elementor-widget-text-editor" data-id="267bc906" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Set up a client portal and its visual elements with just a few clicks. Create <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge bases</a> and generate a forum so your customers can help themselves and discuss new functionalities or improvement suggestions. </p> </div> </div> <div class="elementor-element elementor-element-4573eb87 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="4573eb87" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-1161" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1161" aria-expanded="false">Customer Portal</div> <div id="elementor-tab-title-1162" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1162" aria-expanded="false">Knowledge Base</div> <div id="elementor-tab-title-1163" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1163" aria-expanded="false">Forum</div> <div id="elementor-tab-title-1164" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1164" aria-expanded="false">Feedback & Suggestions</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1161" aria-expanded="false">Customer Portal</div> <div id="elementor-tab-content-1161" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-1161" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/70d43757eb2853702d9c6103e0dfac30/multi-knowledge-base-portal.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Customer Portal" width="1920" height="1080" data-src="https://www.liveagent.com/wp/urlslab-download/dc31718d80870e94cdcd55b5c9a7bad6/multi-knowledge-base-portal.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1162" aria-expanded="false">Knowledge Base</div> <div id="elementor-tab-content-1162" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-1162" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9bc2ef23743391eb4b4873bce0b30489/Knowledgebase-customizer.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Knowledge Base" width="1920" height="1080" data-src="https://www.liveagent.com/wp/urlslab-download/ac6440f9371d4e624f7fcbee37e6000f/Knowledgebase-customizer.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1163" aria-expanded="false">Forum</div> <div id="elementor-tab-content-1163" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-1163" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c7a920fc3a99fde7e658d4eebc191511/Forum-inside-of-LA.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Forum" width="1920" height="1080" data-src="https://www.liveagent.com/wp/urlslab-download/d5725238b2f2c8154e77b9eb17bdeb90/Forum-inside-of-LA.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1164" aria-expanded="false">Feedback & Suggestions</div> <div id="elementor-tab-content-1164" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-1164" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18d2a5906cba139a08043e91b94ce244/Corner-Feedback-buttons.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-5237" alt="LiveAgent Feedback & Suggestions" width="1920" height="1080" data-src="https://www.liveagent.com/wp/urlslab-download/6ace7659a4476eba8f1618b5b557f72b/Corner-Feedback-buttons.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a17273a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a17273a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54b3611" data-id="54b3611" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99ca246 elementor-widget elementor-widget-shortcode" data-id="99ca246" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?25020653504" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["selfservice"]'); })() </script> <script data-src="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?25020653504"></script> </div> </div> </div> </div> <div class="elementor-element elementor-element-7e97ac7 elementor-widget elementor-widget-spacer" data-id="7e97ac7" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-74427499 elementor-section-full_width Reference Box Box--gray elementor-section-height-default elementor-section-height-default" data-id="74427499" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-383b025f wrapper" data-id="383b025f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-b3f9cae elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b3f9cae" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-78fe76ac Reference__image" data-id="78fe76ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e754060 elementor-widget elementor-widget-image" data-id="6e754060" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6110d3678a197b9416a42736d6ca8340/image_person_2.png.webp 295w, https://www.liveagent.com/wp/urlslab-download/b538c39d87b55cffbe9c0a4dc3c64920/image_person_2-170x300.png.webp 170w, https://www.liveagent.com/wp/urlslab-download/32661e1578d1cc897a927f2b8678e3ca/image_person_2-28x50.png.webp 28w, https://www.liveagent.com/wp/urlslab-download/19757e829a2c4c94859caa62fc61ca27/image_person_2-14x25.png.webp 14w, https://www.liveagent.com/wp/urlslab-download/cfb0567458784cfee29fbd96a444a544/image_person_2-190x335.png.webp 190w, https://www.liveagent.com/wp/urlslab-download/64196a0d7b146189423df6baf870683f/image_person_2-227x400.png.webp 227w, https://www.liveagent.com/wp/urlslab-download/6033933ab2aace321e304025a546a635/image_person_2-105x185.png.webp 105w, https://www.liveagent.com/wp/urlslab-download/ba454fc5a3d1debb9bed629b726f3df4/image_person_2-62x110.png.webp 62w, https://www.liveagent.com/wp/urlslab-download/3c0d46b6ab0f43f0c8af23176a5fc156/image_person_2-275x485.png.webp 275w" urlslab-lazy="yes" sizes="(max-width: 295px) 100vw, 295px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/52a3be570f2b63e3a09cc33121f0da7a/image_person_2.png 295w, https://www.liveagent.com/wp/urlslab-download/a7927a2a3a4f3f35870345e5f368e53f/image_person_2-170x300.png 170w, https://www.liveagent.com/wp/urlslab-download/4ffe81cf85f1ebfc278b05c804ff8cf2/image_person_2-28x50.png 28w, https://www.liveagent.com/wp/urlslab-download/a90a3b78377494d985b8b20dd14b0d3f/image_person_2-14x25.png 14w, https://www.liveagent.com/wp/urlslab-download/d8f8ee965ec4af5a90908e783faa288b/image_person_2-190x335.png 190w, https://www.liveagent.com/wp/urlslab-download/9985b053980fa3587a1d97c9e22b2836/image_person_2-227x400.png 227w, https://www.liveagent.com/wp/urlslab-download/c3119ebb29eef188013b29460395a972/image_person_2-105x185.png 105w, https://www.liveagent.com/wp/urlslab-download/ec34810727aece166e0a7474229e0d5a/image_person_2-62x110.png 62w, https://www.liveagent.com/wp/urlslab-download/0bbde58f679df4fc06a32bdbcd892bb2/image_person_2-275x485.png 275w" urlslab-lazy="yes" sizes="(max-width: 295px) 100vw, 295px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6110d3678a197b9416a42736d6ca8340/image_person_2.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="295" height="520" class="attachment-large size-large wp-image-5793" alt="smiling woman with coffee" data-src="https://www.liveagent.com/wp/urlslab-download/52a3be570f2b63e3a09cc33121f0da7a/image_person_2.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-39a7ba94 Reference__text" data-id="39a7ba94" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4552ac48 elementor-blockquote--skin-clean elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote" data-id="4552ac48" data-element_type="widget" data-widget_type="blockquote.default"> <div class="elementor-widget-container"> <blockquote class="elementor-blockquote"> <p class="elementor-blockquote__content"> <span style="font-weight: 700; white-space: normal;">LiveAgent makes customer support a million times easier. Our response time is now faster by 26%.</span> </p> <div class="e-q-footer"> <cite class="elementor-blockquote__author"><span style="font-weight: var(--g-bold-weight, bold); white-space: normal;">Eva Kianickova,</span><span style="white-space: normal;"> Head of Customer Service</span></cite> </div> </blockquote> </div> </div> <div class="elementor-element elementor-element-774c6736 elementor-widget elementor-widget-image" data-id="774c6736" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-6651" alt="black Martinus logo" data-src="https://www.liveagent.com/wp/urlslab-download/de4e605893c8a694be5799262b5469c7/logo-martinus-black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-08136e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="08136e9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6da2c29" data-id="6da2c29" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-67ea9ff5 elementor-section-full_width Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="67ea9ff5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f9e8f0c wrapper" data-id="7f9e8f0c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3c0daf26 elementor-widget elementor-widget-heading" data-id="3c0daf26" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-teach-your-customers-to-troubleshoot-issues-independently"><h2>Teach your customers to troubleshoot issues independently</h2></h2> </div> </div> <div class="elementor-element elementor-element-718a72c4 elementor-widget elementor-widget-text-editor" data-id="718a72c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Your <a href="https://www.liveagent.com/features/agents/" title="In LiveAgent agents and customer representatives with the admin role can also supervise and configure the system. Read about user types and more." hreflang="en-US" onover-preload="1">support agents</a> will receive fewer tickets and as a result, their response times to customer queries will be significantly faster.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e7186f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1e7186f6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-544aa58f" data-id="544aa58f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b7c5085 elementor-widget elementor-widget-image" data-id="1b7c5085" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/features/customer-portal/" title="Explore LiveAgent's customer portal to enhance your business's customer service with 24/7 support, a knowledge base, feedback forums, and ticket submission. Improve satisfaction, cut support costs, and boost website traffic. Start a free trial today and transform your customer service experience!" hreflang="en-US" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-33251" alt="Self-service customer portal" data-src="https://www.liveagent.com/wp/urlslab-download/6c2c4e5f3f49cd3be67d851e14294d36/customer-portal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </a> </div> </div> <div class="elementor-element elementor-element-7dad73cf elementor-widget elementor-widget-heading" data-id="7dad73cf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-customer-portal"><a href="/features/customer-portal/" title="Explore LiveAgent's customer portal to enhance your business's customer service with 24/7 support, a knowledge base, feedback forums, and ticket submission. Improve satisfaction, cut support costs, and boost website traffic. Start a free trial today and transform your customer service experience!" hreflang="en-US" onover-preload="1">Customer portal</a></h3> </div> </div> <div class="elementor-element elementor-element-1d458b36 elementor-widget elementor-widget-text-editor" data-id="1d458b36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <span style="text-align: start;">The online customer portal stores your knowledge base articles, forum posts, as well as the <a href="https://www.liveagent.com/features/feedback-suggestions/" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1">feedback and suggestions</a> from your customers. </span><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="/features/customer-portal/" title="Explore LiveAgent's customer portal to enhance your business's customer service with 24/7 support, a knowledge base, feedback forums, and ticket submission. Improve satisfaction, cut support costs, and boost website traffic. Start a free trial today and transform your customer service experience!" hreflang="en-US" onover-preload="1">Read more about customer portal.</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f52540" data-id="f52540" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-57038b2b elementor-widget elementor-widget-image" data-id="57038b2b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/features/knowledge-base/" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-33203" alt="Powerful knowledge base builder" data-src="https://www.liveagent.com/wp/urlslab-download/0d33c02020cc5a198b060ed93e88f6e8/knowledge-base-builder.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> </a> </div> </div> <div class="elementor-element elementor-element-709c7181 elementor-widget elementor-widget-heading" data-id="709c7181" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-knowledge-base"><a href="/features/knowledge-base/" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1">Knowledge base</a></h3> </div> </div> <div class="elementor-element elementor-element-231546f7 elementor-widget elementor-widget-text-editor" data-id="231546f7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="text-align: start;">A knowledge base is one of the key portal features that provide customers with easy and exclusive access to your knowledge base articles.</span> <a style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="/features/knowledge-base/" title="Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own." hreflang="en-US" onover-preload="1">Read more about knowledge base.</a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-624909b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="624909b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3faabf6e" data-id="3faabf6e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d9060a5 elementor-widget elementor-widget-image" data-id="5d9060a5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/customer-forum/" urlslab_href_old="/features/forum/" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-28158" alt="customer portal software by LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/4aaa6ee4417b306f3e0b48eaf900596b/customer-portal-software.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> </a> </div> </div> <div class="elementor-element elementor-element-6dd93ef8 elementor-widget elementor-widget-heading" data-id="6dd93ef8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-forum"><a href="https://www.liveagent.com/features/customer-forum/" urlslab_href_old="/features/forum/" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1">Forum</a></h3> </div> </div> <div class="elementor-element elementor-element-dcc2991 elementor-widget elementor-widget-text-editor" data-id="dcc2991" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <span style="text-align: start;">Forums allow your customers to help each other, by answering each other’s questions. </span><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="https://www.liveagent.com/features/customer-forum/" urlslab_href_old="/features/forum/" title="Forums allow your customers to help each other. Create a LiveAgent powered customer forum software that makes your life easier." hreflang="en-US" onover-preload="1">Read more about forum.</a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57fb32e" data-id="57fb32e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-711865a3 elementor-widget elementor-widget-image" data-id="711865a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/features/feedback-suggestions/" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-36514" alt="Priority assignment" data-src="https://www.liveagent.com/wp/urlslab-download/03cc05bed4e5965353beb533bedea16c/call-routing-priority-assignement.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </a> </div> </div> <div class="elementor-element elementor-element-78bb98eb elementor-widget elementor-widget-heading" data-id="78bb98eb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-feedback-suggestions"><a href="/features/feedback-suggestions/" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1">Feedback & Suggestions</a></h3> </div> </div> <div class="elementor-element elementor-element-50ae8eb5 elementor-widget elementor-widget-text-editor" data-id="50ae8eb5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <span style="text-align: start;">Let your customers send you feedback and suggestions. Create and place a feedback button on your website. </span><a class="tve-froala fr-basic" style="background-color: #ffffff; font-weight: bold; text-align: start; outline: none;" href="/features/feedback-suggestions/" title="Let your customers vote what are the most important features for them. Discuss each idea with them in a Feedback forum. Read more about it in the article." hreflang="en-US" onover-preload="1">Read more about feedback button.</a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bc2d7ac elementor-section-full_width BlockPricing BlockPricing--outside Block Block--background elementor-section-height-default elementor-section-height-default" data-id="bc2d7ac" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9de0c3b wrapper" data-id="9de0c3b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e6da898 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e6da898" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d07da55" data-id="d07da55" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-215f9e2 elementor-widget elementor-widget-heading" data-id="215f9e2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-affordable-customer-web-portal-software">Affordable customer web portal software</h2> </div> </div> <div class="elementor-element elementor-element-4fd6b37 elementor-widget elementor-widget-text-editor" data-id="4fd6b37" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div style="overflow-wrap: break-word; margin-right: 0px; margin-left: 0px; padding: 1px; outline: 0px;" data-tag="p"><p style="margin-bottom: 15px; outline: 0px;">Use all client portal features and support your customers even when your customer service representatives are offline with our affordable pricing plan. </p></div> </div> </div> <div class="elementor-element elementor-element-717e943 elementor-widget elementor-widget-html" data-id="717e943" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div><span class="pricing__tags__label">30 Day Trial</span></div> <div><span class="pricing__tags__label">No Credit Card required</span></div> <div><span class="pricing__tags__label">and many more</span></div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6368d6b" data-id="6368d6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-05e4d42 elementor-widget elementor-widget-shortcode" data-id="05e4d42" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-business">Small <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Unlimited ticket history</span> </li> <li class="checkmark"> <span>3 email addresses</span> </li> <li class="checkmark"> <span>3 contact forms</span> </li> <li class="checkmark"> <span>1 API key</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-business">Medium <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Small, plus</span> </li> <li class="checkmark"> <span>10 email addresses</span> </li> <li class="checkmark"> <span>3 live chat buttons</span> </li> <li class="checkmark"> <span>Departments management</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <p class="PricingTable__header__most-popular">Most Popular</p> <div class="PricingTable__header__title"> <h3 id="h-large-business">Large <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Medium plus</span> </li> <li class="checkmark"> <span>40 email addresses</span> </li> <li class="checkmark"> <span>10 live chat buttons</span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/trial/" class="Button Button--outline" title="Considering LiveAgent help desk software? Fill in your details and you can start your Free Trial, no strings attached, no credit card info needed." hreflang="en-US" onover-preload="1"> <span>Try for FREE</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$0</span> <span class="PricingTable__header__price__month">month</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-free">Free </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>7 days ticket history</span> </li> <li class="checkmark"> <span>1 email address</span> </li> <li class="checkmark"> <span>1 chat button</span> </li> <li class="checkmark"> <span>1 contact form</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/free-account/" class="Button Button--outline" title="Sign up for LiveAgent's Small Business Plan for just $9/agent per month and enjoy enhanced features like 7-day ticket history, over 190 integrations, chat transcripts, and more. Start your free trial today—no credit card needed—and transform your customer service experience with award-winning support tools." hreflang="en-US" onover-preload="1"> <span>Create</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/pricing/" class="Button Button--full" title="LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo." hreflang="en-US" onover-preload="1"> <span>Compare plans</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-9dfd56d elementor-section-full_width Block image-left elementor-section-height-default elementor-section-height-default" data-id="9dfd56d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-283c7fa8 wrapper" data-id="283c7fa8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e74715 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e74715" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3373c649" data-id="3373c649" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-03e6808 elementor-widget elementor-widget-video" data-id="03e6808" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/hrCeVuzfock","video_type":"youtube","controls":"yes","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/hrCeVuzfock\/sddefault.jpg"}}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.com/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="hrCeVuzfock"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Knowledge Base Customer Portal Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M307S</strong><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4e775ddb1ceddcf580f6369a924b8911/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.com/wp/urlslab-download/8f9dd23b41498d907100e6275f30e406/hqdefault.jpg" alt="Youtube video: Knowledge Base Customer Portal Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="51"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Knowledge Base Customer Portal Demo LiveAgent"><meta itemprop="description" content="LiveAgent enables users to create customer portals complete with multiple external and internal knowledge bases. As a part of the solution, users can create FAQs, how-to-articles, create feedback and suggestion boxes, and community forums. Users can also submit tickets and track their progress, as well as view all tickets submitted in the past. All knowledge base articles and content can be edited with a WYSIWYG (What You See Is What You Get) editor in real-time. Customer portals can be edited to match your business aesthetic and style with our custom HTML and CSS editor. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/hrCeVuzfock/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=hrCeVuzfock"><link itemprop="embedUrl" content="https://www.youtube.com/embed/hrCeVuzfock"><meta itemprop="duration" content="P0Y0M0DT0H0M307S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b2c51e4" data-id="b2c51e4" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d6ded84" data-id="d6ded84" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-61c35f4c elementor-widget elementor-widget-heading" data-id="61c35f4c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-overwhelmed-customer-support"><h2>Overwhelmed customer support?</h2></h2> </div> </div> <div class="elementor-element elementor-element-40b1e897 elementor-widget elementor-widget-text-editor" data-id="40b1e897" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Let’s face reality — your customers will always have an infinite amount of questions, inquiries, and requests. Time is the most precious resource you have, and investing it into the right asset can give your business a significant boost. Businesses lose millions of dollars every year by allocating funds to the wrong assets. Don’t be one of them.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7c84e977 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="7c84e977" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c8a7df1 wrapper" data-id="1c8a7df1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2ca38c65 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2ca38c65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4da51133" data-id="4da51133" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4d61a565 elementor-widget elementor-widget-heading" data-id="4d61a565" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-employee-portal-for-your-customer-service-agents">Employee portal for your customer service agents</h2> </div> </div> <div class="elementor-element elementor-element-3065a284 elementor-widget elementor-widget-text-editor" data-id="3065a284" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>The obvious benefit of a customer portal is providing efficient self-service for your customers. However, LiveAgent’s dedicated client portal solution also enables you to create <a href="/features/internal-knowledge-base/" title="LiveAgent is a help desk solution that also offers a knowledge base. Learn more about the internal knowledge base and get a free trial." hreflang="en-US" onover-preload="1">internal knowledge management</a> for your agents. As previously stated, the customer portal consists of the knowledge base and forum. Both of these can be created for customers as well as agents.</p><p>In addition, you can share internal knowledge through a forum. The internal forum can be a single location to discuss specific topics instead of workplace messaging. Overall, it creates better team interactions and makes workplace communication simple. </p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-559c54d" data-id="559c54d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bbc31d0 elementor-widget elementor-widget-image" data-id="bbc31d0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9d5045b1866067e0a892155349d3dbf9/Mockup-Agents.png.webp 928w, https://www.liveagent.com/wp/urlslab-download/f4ed87d376d8b71050af62a046acd43f/Mockup-Agents-300x187.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/2fdc5fb545682cf13e6a04c87f2e98d9/Mockup-Agents-768x479.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/693217e1e4107b8350e891e0ceb30ae3/Mockup-Agents-80x50.png.webp 80w, https://www.liveagent.com/wp/urlslab-download/0048364471c032e3e52ea1d15dac5349/Mockup-Agents-40x25.png.webp 40w, https://www.liveagent.com/wp/urlslab-download/05da25e543fdab0d8333b0afe3257e17/Mockup-Agents-537x335.png.webp 537w, https://www.liveagent.com/wp/urlslab-download/e2444ca761875607fa25b80d40d344db/Mockup-Agents-641x400.png.webp 641w, https://www.liveagent.com/wp/urlslab-download/d74c35f39338e8a20debec4e8b71b332/Mockup-Agents-185x115.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/22911c9b77a7f2548639decdb78d389e/Mockup-Agents-110x69.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/0f0e5a5d1f49335f5b52d72ec602d536/Mockup-Agents-485x303.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/75aa2308ac4c4b5e1afaa39a15548ce5/Mockup-Agents-35x22.png.webp 35w, https://www.liveagent.com/wp/urlslab-download/135ee7fc5cd20ca3f2fb68936de7e7f6/Mockup-Agents-250x156.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 928px) 100vw, 928px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bfa606cbdb5dc0e0dc88fa1d4b656f4a/Mockup-Agents.png 928w, https://www.liveagent.com/wp/urlslab-download/13b926e93bf79d1d6c11c12ea2130d7b/Mockup-Agents-300x187.png 300w, https://www.liveagent.com/wp/urlslab-download/d1e91d67038d7821eeef5d125ad13342/Mockup-Agents-768x479.png 768w, https://www.liveagent.com/wp/urlslab-download/de5b4de6b8a51b1f02eeeea03f46a69b/Mockup-Agents-80x50.png 80w, https://www.liveagent.com/wp/urlslab-download/4a27bdca5591af19c0af4024492be268/Mockup-Agents-40x25.png 40w, https://www.liveagent.com/wp/urlslab-download/51cf2b344fda5fe5ff01ebed241bc1fb/Mockup-Agents-537x335.png 537w, https://www.liveagent.com/wp/urlslab-download/2619e15de8e0df549b3794957cabb404/Mockup-Agents-641x400.png 641w, https://www.liveagent.com/wp/urlslab-download/4ae617d9e78eba3363c92187f6115e30/Mockup-Agents-185x115.png 185w, https://www.liveagent.com/wp/urlslab-download/b1467aaaa5008e37b6fcae552f0ba2a0/Mockup-Agents-110x69.png 110w, https://www.liveagent.com/wp/urlslab-download/af5c7ca1e7bbaed89569a52acf0a93ca/Mockup-Agents-485x303.png 485w, https://www.liveagent.com/wp/urlslab-download/25e53be2e2155c5cef7093bd7a9dfe7c/Mockup-Agents-35x22.png 35w, https://www.liveagent.com/wp/urlslab-download/c0070054de00a2eb84d5f0be24059e87/Mockup-Agents-250x156.png 250w" urlslab-lazy="yes" sizes="(max-width: 928px) 100vw, 928px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9d5045b1866067e0a892155349d3dbf9/Mockup-Agents.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="928" height="579" class="attachment-large size-large wp-image-201541" alt="Agents in Help desk software - LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/bfa606cbdb5dc0e0dc88fa1d4b656f4a/Mockup-Agents.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-51fd61c0 elementor-section-full_width BlockButtons Block Block--background elementor-section-height-default elementor-section-height-default" data-id="51fd61c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42d2c631 wrapper" data-id="42d2c631" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-672af89f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="672af89f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7dec94c0" data-id="7dec94c0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-653c0f62 elementor-widget elementor-widget-heading" data-id="653c0f62" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-over-30000-businesses-cant-be-wrong"><h3 id="h-over-30-000-businesses-can-t-be-wrong">Over 30,000 businesses can't be wrong</h3></h3> </div> </div> <div class="elementor-element elementor-element-73ea54ca elementor-widget elementor-widget-text-editor" data-id="73ea54ca" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent customer <a href="https://www.liveagent.com/customer-success-software/" title="Discover LiveAgent's top-rated customer success software for 2024, designed to enhance your customer service experience. Enjoy seamless communication across all channels with no setup fees, 24/7 support, and a risk-free trial. Transform your customer relationships with our all-in-one solution trusted by leading brands. Try it free today!" hreflang="en-US" onover-preload="1">success software</a> is a feature-rich, comprehensive platform that also provides a self-service portal. See our success stories and user reviews to find out how LiveAgent can boost your <a href="https://www.liveagent.com/customer-support-glossary/customer-support/" title="Learn what customer support is and why it matters. Come and explore best practices and innovative strategies to elevate your support game." hreflang="en-US" onover-preload="1">customer support</a> and increase the happiness of your business partners. </p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-52f66c1f" data-id="52f66c1f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-394f6678 elementor-widget elementor-widget-html" data-id="394f6678" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="/customers/" class="Button Button--full" title="LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. Join thousands of satisfied customers." hreflang="en-US" onover-preload="1"><span>Success Stories</span></a> <a href="/customers/" class="Button Button--outline" title="LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. Join thousands of satisfied customers." hreflang="en-US" onover-preload="1"><span>Testimonials</span></a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4b3a6eb8 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4b3a6eb8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21635071 wrapper" data-id="21635071" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-b12372c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b12372c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57f9bffb" data-id="57f9bffb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-70b7c11f elementor-widget elementor-widget-image" data-id="70b7c11f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="653" class="attachment-large size-large wp-image-5366" alt="knowledge base designs in LiveAgent" sizes="(max-width: 1024px) 100vw, 1024px" data-src="https://www.liveagent.com/wp/urlslab-download/060a25a24d3b74721e579b343002b6e1/knowledge-base-1024x653.gif" data-srcset="https://www.liveagent.com/wp/urlslab-download/060a25a24d3b74721e579b343002b6e1/knowledge-base-1024x653.gif 1024w, https://www.liveagent.com/wp/urlslab-download/3416593c1bfbc6e04ca8a070944c29c3/knowledge-base-300x191.gif 300w, https://www.liveagent.com/wp/urlslab-download/60b42f77b6e474236ef2f7c40fcc72bf/knowledge-base-768x490.gif 768w, https://www.liveagent.com/wp/urlslab-download/220949a0c183c23fcebe208b55046417/knowledge-base-78x50.gif 78w, https://www.liveagent.com/wp/urlslab-download/274a61d20b10b7f9556a31abb1a71580/knowledge-base-39x25.gif 39w, https://www.liveagent.com/wp/urlslab-download/b66f8ae6952ffc8aa1f69d0cf375042a/knowledge-base-525x335.gif 525w, https://www.liveagent.com/wp/urlslab-download/41f904c2041de5050fc787cf7127b523/knowledge-base-627x400.gif 627w, https://www.liveagent.com/wp/urlslab-download/9fcc93ab4b708c2bbdb742d9d02b4a24/knowledge-base-185x118.gif 185w, https://www.liveagent.com/wp/urlslab-download/a9b296ec464015ef854b7f183b546d0f/knowledge-base-110x70.gif 110w, https://www.liveagent.com/wp/urlslab-download/38952734158e39979382e8e3c26c787d/knowledge-base-485x309.gif 485w, https://www.liveagent.com/wp/urlslab-download/df2552854402615dd9dfd47f039e33b8/knowledge-base-35x22.gif 35w, https://www.liveagent.com/wp/urlslab-download/59555710897965789e0edde027fdf8b3/knowledge-base-250x159.gif 250w, https://www.liveagent.com/wp/urlslab-download/324eb23fd13c7fee122f2080a872f922/knowledge-base-643x410.gif 643w" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-57275c98" data-id="57275c98" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ab478cf elementor-widget elementor-widget-heading" data-id="4ab478cf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-adapt-the-looks-to-fit-your-brand"><h2>Adapt the looks to fit your brand</h2></h2> </div> </div> <div class="elementor-element elementor-element-4c4543bc elementor-widget elementor-widget-text-editor" data-id="4c4543bc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Setup a customer portal in just a few clicks with the right customer portal software. <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Create a knowledge base</a> and adapt it to your company’s design without any coding. With just a few clicks you can generate a forum for your customers where they can discuss new functionalities, ask for help, or provide suggestions for improvement.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4c7053e5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="4c7053e5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f9832d9 wrapper" data-id="2f9832d9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-17839d1f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="17839d1f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-20bac5ca" data-id="20bac5ca" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-47677aec elementor-widget elementor-widget-heading" data-id="47677aec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-let-customers-contact-you-via-a-flexible-ticket-form">Let customers contact you via a flexible ticket form </h2> </div> </div> <div class="elementor-element elementor-element-167e6c52 elementor-widget elementor-widget-text-editor" data-id="167e6c52" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent ticket forms allow customers to get in touch with your support team through a customer portal. So, what is the benefit of using this form of messaging? Well, LiveAgent can store and organize customer data via a <a href="https://www.liveagent.com/features/ticket-customer-insights-crm/" title="Store customer data and keep information in your tickets with Ticket/Customer Insights (CRM). That way, you can be always prepared and knowledgeable." hreflang="en-US" onover-preload="1">CRM</a> system.</p><p>Thus, whenever the client reaches out through the customer portal, the agents possess more customer information. As a result, they can provide efficient assistance. Overall, it is a clever customer service solution that improves <a href="https://www.liveagent.com/academy/customer-communication/" title="Master the art of customer communication with best practices, tools, and strategies. Learn how to enhance interactions and boost customer satisfaction." hreflang="en-US" onover-preload="1">customer communication</a> and internal support processes.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-96ec89f" data-id="96ec89f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-565be4f elementor-widget elementor-widget-image" data-id="565be4f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bde0d52e033786b3ffc870c3218a4df6/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/3c9131d465646cb41c3eea9cc9acfb1a/Customer-portal-software-submit-ticket-LiveAgent-300x196.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/5730952258bbc7f60c77400cb3a07aae/Customer-portal-software-submit-ticket-LiveAgent-768x502.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/fdad6ae707b833b4b50741c30ee81134/Customer-portal-software-submit-ticket-LiveAgent-77x50.png.webp 77w, https://www.liveagent.com/wp/urlslab-download/6f8096c7912628bb42093d8693f8c431/Customer-portal-software-submit-ticket-LiveAgent-38x25.png.webp 38w, https://www.liveagent.com/wp/urlslab-download/b616f22be490c9051513cf1f28d07c9e/Customer-portal-software-submit-ticket-LiveAgent-513x335.png.webp 513w, https://www.liveagent.com/wp/urlslab-download/ea8eb54085b03d4c4c8334524070aa2a/Customer-portal-software-submit-ticket-LiveAgent-612x400.png.webp 612w, https://www.liveagent.com/wp/urlslab-download/30b7cd15f22f07c34278e1894d256bb7/Customer-portal-software-submit-ticket-LiveAgent-185x121.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/7505ba78cca133a8f41a3bd5a6cc7ec3/Customer-portal-software-submit-ticket-LiveAgent-110x72.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/5c8c972b3067b8d953c0b23e46c0cb79/Customer-portal-software-submit-ticket-LiveAgent-485x317.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3702da1fd22d7863da558a93a5dcf9c2/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png 1024w, https://www.liveagent.com/wp/urlslab-download/c7424a28487f46cbc3060518626f32fa/Customer-portal-software-submit-ticket-LiveAgent-300x196.png 300w, https://www.liveagent.com/wp/urlslab-download/93d716b17c1791f303848c46d2b37854/Customer-portal-software-submit-ticket-LiveAgent-768x502.png 768w, https://www.liveagent.com/wp/urlslab-download/0441c2ea9bf458bfe9380dfd2dd5f8b2/Customer-portal-software-submit-ticket-LiveAgent-77x50.png 77w, https://www.liveagent.com/wp/urlslab-download/444dfe6e948fd5815c07fd0434b4ff50/Customer-portal-software-submit-ticket-LiveAgent-38x25.png 38w, https://www.liveagent.com/wp/urlslab-download/538ea8a4323b05c4fc559b965a2e9cab/Customer-portal-software-submit-ticket-LiveAgent-513x335.png 513w, https://www.liveagent.com/wp/urlslab-download/f8fe5bdcd625eb50f2765439bb07f1ed/Customer-portal-software-submit-ticket-LiveAgent-612x400.png 612w, https://www.liveagent.com/wp/urlslab-download/c2e5c55f6520969a5d08074edd3de2f4/Customer-portal-software-submit-ticket-LiveAgent-185x121.png 185w, https://www.liveagent.com/wp/urlslab-download/28673aa32fd242c1989fafd2d87b5114/Customer-portal-software-submit-ticket-LiveAgent-110x72.png 110w, https://www.liveagent.com/wp/urlslab-download/75735f7d51c781ce17fef74b46a769e3/Customer-portal-software-submit-ticket-LiveAgent-485x317.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bde0d52e033786b3ffc870c3218a4df6/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="669" class="attachment-large size-large wp-image-229475" alt="Customer portal software - submit ticket - LiveAgent" data-src="https://www.liveagent.com/wp/urlslab-download/3702da1fd22d7863da558a93a5dcf9c2/Customer-portal-software-submit-ticket-LiveAgent-1024x669.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5ffcf044 elementor-section-full_width Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="5ffcf044" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c3c3a60 wrapper" data-id="5c3c3a60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3065655c elementor-widget elementor-widget-heading" data-id="3065655c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-how-can-you-benefit-from-a-customer-portal-software">How can you benefit from a customer portal software?</h2> </div> </div> <div class="elementor-element elementor-element-65b19514 elementor-widget elementor-widget-text-editor" data-id="65b19514" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>We’ve outlined the underlying benefits of using a customer portal software below:</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-659adaa9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="659adaa9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-666e859c" data-id="666e859c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f75da12 elementor-widget elementor-widget-image" data-id="2f75da12" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246612" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/5e05941a2caa61a419cc554d9a176940/Flower-money-2.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> </div> <div class="elementor-element elementor-element-19ec0ca9 elementor-widget elementor-widget-heading" data-id="19ec0ca9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-reduce-customer-service-costs"><h3 style="font-size: 24px;line-height: 28px">Reduce customer service costs</h3></h3> </div> </div> <div class="elementor-element elementor-element-6762ae26 elementor-widget elementor-widget-text-editor" data-id="6762ae26" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="text-align: start;">Paying an employee is more expensive than empowering your customers to find help in your client portal. </span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-cda2d60" data-id="cda2d60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2e891edf elementor-widget elementor-widget-image" data-id="2e891edf" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246642" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/8e9e50c45b9fc82e37a2c6820c51b794/Clock-6.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> </div> <div class="elementor-element elementor-element-ad53b5c elementor-widget elementor-widget-heading" data-id="ad53b5c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-save-your-support-agents-time"><h3 style="font-size: 24px;line-height: 28px" id="h-save-your-support-agent-s-time">Save your support agent's time</h3></h3> </div> </div> <div class="elementor-element elementor-element-2e56d096 elementor-widget elementor-widget-text-editor" data-id="2e56d096" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="text-align: start;">Allow your agents to spend less time on the phone, email, and <a href="https://www.liveagent.com/live-chat-software/" title="Explore a selection of the best live chat software on the market. Choose the ideal live chat software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">live chat</a> resolving customer’s issues.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d0fde36" data-id="3d0fde36" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4dcf85bd elementor-widget elementor-widget-image" data-id="4dcf85bd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246671" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/18efe6dbc44d4e6a3f80aeab0490b22c/Clock-7.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> </div> <div class="elementor-element elementor-element-53a73a5 elementor-widget elementor-widget-heading" data-id="53a73a5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-24-7-easy-access-to-information"><h3 style="font-size: 24px;line-height: 28px"> 24/7 easy access to information</h3></h3> </div> </div> <div class="elementor-element elementor-element-698ae9 elementor-widget elementor-widget-text-editor" data-id="698ae9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="text-align: start;">Online portals make it easy for your customers to get the help they need when they need it. </span></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-c29c8e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c29c8e4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9319e5" data-id="b9319e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-583a06a elementor-widget elementor-widget-heading" data-id="583a06a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-all-support-channels-under-one-roof">All support channels under one roof</h2> </div> </div> <div class="elementor-element elementor-element-e5caad2 elementor-widget elementor-widget-text-editor" data-id="e5caad2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">LiveAgent’s customer portal software integrates with multiple communication channels and offers nearly 200 features.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ee8e217 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ee8e217" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e00c998" data-id="e00c998" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a29114a elementor-widget elementor-widget-video" data-id="a29114a" data-element_type="widget" data-settings='{"video_type":"hosted","autoplay":"yes","play_on_mobile":"yes","mute":"yes","loop":"yes"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="e-hosted-video elementor-wrapper elementor-open-inline"> <video class="elementor-video" autoplay="" loop="" muted="muted" playsinline="" controlslist="nodownload" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.liveagent.com/wp/urlslab-download/ded6ea1ceea998bf66acbb59050485a7/Everything-under-one-roof.mp4" urlslab-lazy="yes" urlslab-id="78"></video> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-637c9b7c elementor-section-full_width Text Text--faq Content elementor-section-height-default elementor-section-height-default" data-id="637c9b7c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3522361 wrapper" data-id="3522361" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c6d21f0 elementor-widget elementor-widget-shortcode" data-id="c6d21f0" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4c65d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c65d3a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f3d2a04" data-id="f3d2a04" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ad80d0 elementor-widget elementor-widget-shortcode" data-id="3ad80d0" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5a1ac476 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="5a1ac476" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-579db44 wrapper__wide" data-id="579db44" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-65e410a8 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="65e410a8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-the-ultimate-guide-to-choosing-the-best-customer-portal-software-in-2025">The Ultimate Guide to Choosing the Best Customer Portal Software in 2025</h2><p dir="ltr">Efficient customer interactions are vital for any business. One of the most effective ways to streamline these interactions is through a customer portal, which serves as a hub for support, communication, and information.</p><p dir="ltr">Understanding the key features of these portals, from <a href="https://www.liveagent.com/customer-support-glossary/ticketing-system/" title="What is a ticketing system, and how can it benefit your business? Discover its key features and real-life examples to boost your customer support operations." hreflang="en-US" onover-preload="1">ticketing</a> systems to AI-driven knowledge bases, helps businesses identify what suits their specific needs. It’s essential to consider customization options, user experience, and integration capabilities to ensure a seamless fit within existing workflows.</p><p dir="ltr">This guide aims to help you navigate the complexities of selecting the ideal client portal software by highlighting the latest trends, comparing leading solutions, and offering best practices for implementation.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-key-features-of-customer-support-platform-portals" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Key features of customer support platform portals</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-benefits-of-customer-support-portals" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Benefits of customer support portals</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-comparison-of-top-customer-portal-software-for-2025" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Comparison of top customer portal software for 2025</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-best-practices-for-implementation" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Best practices for Implementation</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-to-optimize-customer-support-portals" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">How to optimize customer support portals</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-regular-updates-and-improvements" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Regular updates and improvements</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-utilizing-analytics-for-decision-making" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Utilizing analytics for decision making</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-ensuring-mobile-friendliness" title="Customer portal software will increase customer loayalty and sales. Try LiveAgent's 30-day free trial and make your customer service great." hreflang="en-US">Ensuring mobile-friendliness</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Start Free Trial</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Company name" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Choose a name for your LiveAgent subdomain. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-21700bfb checklist elementor-widget elementor-widget-text-editor" data-id="21700bfb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-key-features-of-customer-support-platform-portals">Key features of customer support platform portals</h2><p dir="ltr"><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Customer support platform</a> portals are designed to enhance the user experience by offering <a href="https://www.liveagent.com/self-service-software/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1">self-service options</a> and secure environments for managing support interactions. Integration with tools like CRM systems streamlines the process, allowing customers to self-serve efficiently. Security features, such as two-factor authentication, ensure that only authorized users can access sensitive information, enhancing trust and data confidentiality.</p><h3 dir="ltr" id="h-ticketing-systems">Ticketing systems</h3><p dir="ltr"><a href="https://www.liveagent.com/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Ticketing systems</a> are crucial for managing and organizing customer interactions across various channels. They facilitate efficient workload distribution among team members, promoting collaboration in resolving customer issues.</p><p dir="ltr"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a64a22a5281020b0263d30608e959404/Ticketing-support-team-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="LiveAgent's ticketing system - support team view" width="1326" height="988" data-src="https://www.liveagent.com/wp/urlslab-download/3ea38705615d71afa0c2fa9ef06640ff/Ticketing-support-team-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture></p><p dir="ltr">These systems also allow businesses to prioritize support requests, leading to quicker resolutions and increased <a href="https://www.liveagent.com/customer-satisfaction-software/" title="Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply." hreflang="en-US" onover-preload="1">customer satisfaction</a>. Advanced features like automated workflows streamline problem-solving, enabling support agents to concentrate on more complex cases.</p><h3 dir="ltr" id="h-ai-driven-knowledge-bases">AI-driven knowledge bases</h3><p dir="ltr">AI-powered knowledge bases are essential for stocking insightful content and FAQs that empower customers to resolve issues themselves. Features like Zendesk’s Content Cues utilize AI to analyze search patterns and suggest relevant resources, enhancing the user experience.</p><p dir="ltr">AI capabilities allow companies to keep <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge base</a> content up to date, reducing customer inquiries and enabling support <a href="https://www.liveagent.com/features/agents/" title="In LiveAgent agents and customer representatives with the admin role can also supervise and configure the system. Read about user types and more." hreflang="en-US" onover-preload="1">agents</a> to address more complex issues. This approach significantly decreases support requests and improves overall support operations.</p><h3 dir="ltr" id="h-customization-options">Customization options</h3><p dir="ltr">Customization options are vital for ensuring customer portals align with specific business requirements and brand identity. Platforms like Liveagent and Freshdesk offer extensive customization capabilities, enhancing user satisfaction with flexible configurations.</p><p dir="ltr"><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9db419e790b1e989a6a94122500f300d/liveagent-knowledge-base-support-portal-mockup.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="LiveAgent knowledge base support portal" width="1600" height="1246" data-src="https://www.liveagent.com/wp/urlslab-download/f85098d9425b47285234544653f52832/liveagent-knowledge-base-support-portal-mockup.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture></p><p dir="ltr">Client portal software can include features like ticketing systems, single sign-on, and interface customization options. Such flexibility allows businesses to integrate seamlessly with existing tools and optimize their customer support workflows, resulting in a tailored and efficient user experience.</p><h2 id="h-benefits-of-customer-support-portals">Benefits of customer support portals</h2><p dir="ltr">Customer portals can streamline support activities, decrease overall service tickets, and enhance operational efficiency.</p><h3 dir="ltr" id="h-increasing-customer-satisfaction">Increasing customer satisfaction</h3><p dir="ltr">Customer support portals boost satisfaction by allowing users to modify bookings and access answers without time-consuming calls. Personalized experiences further enhance loyalty, with a notable percentage of customers willing to stay with companies offering tailored services.</p><p dir="ltr">Self-service portals, equipped with a knowledge base, address frequently asked questions, offering quick solutions that heighten overall customer satisfaction. Additionally, clearly structured account and task management functionalities streamline user experiences, contributing to enhanced satisfaction.</p><h3 dir="ltr" id="h-reducing-support-costs">Reducing support costs</h3><p dir="ltr">A <a href="https://www.liveagent.com/self-service-software/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1">customer self-service</a> portal significantly reduces the need for interaction with support agents, cutting costs for businesses. With fewer agents required to handle the same volume of inquiries, firms save on resources.</p><p dir="ltr">Automating support tasks with AI further reduces costs, as seen with significant savings accrued from minimized repetitive queries. This process decreases total service tickets, letting agents focus on complex issues, thus improving overall productivity.</p><h3 dir="ltr" id="h-empowering-clients-with-on-demand-information">Empowering clients with on-demand information</h3><p dir="ltr">Self-service portals provide clients with relevant data access, including account information and invoices, empowering them with on-demand information.</p><p dir="ltr"><img decoding="async" alt="" width="800" height="427" data-src="https://www.liveagent.com/wp/urlslab-download/a68270168dcec2cd9071db36f6902f1c/Assist-customers-247-with-self-service-portal-.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></p><p dir="ltr">By integrating features like single sign-on, clients securely access project content and track statuses efficiently. Knowledge bases offer guides and resources, supporting clients in solving common issues independently. The inclusion of <a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">customer service</a> chatbots further aids in navigating inquiries, enhancing the instant availability of information and fostering a seamless experience.</p><h2 id="h-comparison-of-top-customer-portal-software-for-2025">Comparison of top customer portal software for 2025</h2><p dir="ltr">Customer portals have become vital tools for modern businesses, facilitating seamless customer service experiences.</p><p dir="ltr">Among the top contenders in 2025 are Freshdesk, SuperOkay, and LiveAgent.</p><p dir="ltr">LiveAgent is recognized as the best option due to its comprehensive service and user-friendly design.</p><p dir="ltr">Freshdesk stands out with its flexible pricing options and feature-rich plans.</p><p dir="ltr">SuperOkay excels in offering custom-branded portals with enhanced secure file sharing, while</p><p dir="ltr">These platforms cater to the need for customers to manage support requests and access resources conveniently.</p><h3 dir="ltr" id="h-feature-analysis">Feature analysis</h3><p dir="ltr">Effective customer portal software incorporates key features like user-friendly interfaces, enabling effortless navigation for support request management. Essential components include <a href="https://www.liveagent.com/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1">ticket management</a> systems and knowledge bases that streamline customer self-service.</p><p dir="ltr">Additionally, multi-channel support ensures customer preferences are respected across email, chat, phone, social media, and SMS. Automation is crucial for optimizing workflows, while reporting and analytics capabilities provide insights into customer behaviors and satisfaction levels.</p><h3 dir="ltr" id="h-pricing-models">Pricing models</h3><p dir="ltr">Pricing in customer portal software varies, influencing the choice for businesses.</p><ul><li value="1">LiveAgent offers plans starting at $15 per user per month, ideal for omnichannel needs.</li><li value="2">SupportBee provides a cost-effective option with plans starting at $15, while Clinked, priced from $119 per month, focuses on secure and branded portal services.</li><li value="3">Helpshift’s Starter plan at $150 per month suits those with high issue volumes, and</li></ul><h3 dir="ltr" id="h-user-experience-assessments">User experience assessments</h3><p dir="ltr">User experience is paramount in evaluating customer portal software. It is enhanced by customization options, allowing portals to be tailored to specific business and client needs. Platforms that facilitate transparent interaction—such as tracking request progress and smart search for knowledge base articles—improve user satisfaction.</p><p dir="ltr">Built-in analytics allow organizations to monitor client activity and behavior, contributing to refined user experiences over time. Through these measures, portals provide a seamless and personalized client service.</p><h2 id="h-best-practices-for-implementation">Best practices for Implementation</h2><p dir="ltr">Implementing customer portal software requires meticulous planning to prevent friction and complexity for users. Proper execution is crucial to avoid extended downtime and conflicts with existing systems.</p><p dir="ltr">To ensure success, prioritize organizing data efficiently, as disorganization can cause platform slowdowns and user frustration. Also, seamless integration with existing systems is vital for enhancing user experience and operational efficiency.</p><p dir="ltr">Considering the <a href="https://www.liveagent.com/blog/how-to-build-a-customer-service-team/" title="Learn how to build a top-notch customer service team. This guide highlights crucial roles, best practices, and strategies." hreflang="en-US" onover-preload="1">customer support team</a>’s workflow during implementation can enhance productivity and reduce response times.</p><h3 dir="ltr" id="h-setting-clear-objectives">Setting clear objectives</h3><p dir="ltr">Setting clear customer service objectives and understanding key performance indicators (KPIs) are crucial steps in the implementation process of a customer portal.</p><p dir="ltr">This clarity helps measure the portal’s efficacy in improving business processes and increasing <a href="https://www.liveagent.com/academy/customer-satisfaction/" title="Learn the nitty-gritty of customer satisfaction. Why it matters. How to deal with it, and what are some of the best practices." hreflang="en-US" onover-preload="1">customer satisfaction</a>. Establishing initial objectives should include strategies to encourage customer adoption of the portal, ensuring it is valuable and user-friendly.</p><h3 dir="ltr" id="h-training-support-staff">Training support staff</h3><p dir="ltr">Training support staff in navigating and utilizing the self-service portal is necessary to maximize its usage and reduce direct support interactions. A well-structured portal allows staff to focus on complex issues, thus boosting productivity by addressing challenging requests.</p><p dir="ltr">Regular updates to the portal should come with corresponding training, keeping staff informed about the latest features and content. Additionally, using internal notes and tagging in the support system helps maintain clear communication regarding customer needs, while using data insights to address common issues allows for targeted content creation.</p><h3 dir="ltr" id="h-engaging-customers-for-feedback">Engaging customers for feedback</h3><p dir="ltr">Engaging with customers through feedback collection is essential for refining <a href="https://www.liveagent.com/customer-support-glossary/customer-experience/" title="All interactions customers have with a company and its services and products are called as customer experience. Learn more about customer experience." hreflang="en-US" onover-preload="1">customer experience</a> and service offerings. Surveys are effective in assessing satisfaction levels and pinpointing improvement areas.</p><p dir="ltr">Monitoring customer inquiries on social media allows for proactive engagement and effective brand management. Implementing sentiment analysis aids in comprehending customer opinions, refining service strategies based on KPIs such as response times and satisfaction ratings.</p><p dir="ltr">Leveraging AI can further enhance service by automatically resolving common issues, improving feedback efficiency and response accuracy.</p><h2 id="h-how-to-optimize-customer-support-portals">How to optimize customer support portals</h2><p dir="ltr">Customer self-service portals empower users to independently resolve many common issues, reducing the need for direct support intervention.</p><p dir="ltr">This allows support teams to focus on complex issues that require personalized attention. Additionally, these portals enhance customer satisfaction by providing instant answers and enabling users to track their support tickets, fostering transparency and trust.</p><h3 id="h-regular-updates-and-improvements">Regular updates and improvements</h3><p dir="ltr">An up-to-date <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge base is</a> crucial for communicating product changes and reducing support ticket volume. Regular updates help in maintaining accurate and relevant information, thus improving customer satisfaction.</p><p dir="ltr">Feedback mechanisms, like quick surveys and open comment sections, can highlight areas needing improvement, ensuring content remains valuable and informative.</p><h3 id="h-utilizing-analytics-for-decision-making">Utilizing analytics for decision making</h3><p dir="ltr">Detailed reporting and analytics capabilities in <a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">customer service software</a> aid in understanding customer behavior, allowing for informed decision-making.</p><p dir="ltr">By analyzing support processes and satisfaction ratings, businesses can pinpoint areas for enhancement. Utilizing customer journey data fosters personalized support experiences, aligning with individual needs and expectations.</p><h3 id="h-ensuring-mobile-friendliness">Ensuring mobile-friendliness</h3><p dir="ltr">Mobile accessibility is a priority for customer portals, given the increasing preference for smart devices. A mobile-friendly portal should provide a seamless user experience across all devices.</p><p dir="ltr">Ensuring mobile compatibility as part of an omnichannel strategy enhances the overall user experience, meeting the demand for accessible self-service options.</p> </div> </div> <div class="elementor-element elementor-element-3f97490d elementor-widget elementor-widget-spacer" data-id="3f97490d" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Customer portal software</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.com/business/solo/" title="Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB. 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Improve satisfaction, cut support costs, and boost website traffic. Start a free trial today and transform your customer service experience!</p><a href="https://www.liveagent.com/features/customer-portal/" title="The customer portal helps your company operate 24/7. Read and learn more about LiveAgent's Customer portal and its features." class="urlslab-rel-res-item-arrow" hreflang="en-US" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. 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I am contacting you from https://www.liveagent.com/customer-portal-software/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </button> </li> <li class="ContactUs__menu--item"> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat </span> </li> </ul> </nav> </div> <script> const statusUrl = 'https://status.liveagent.com/'; const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if (!serviceStatus) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp(element) { const message = element.getAttribute('data-message'); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent(message); window.open(whatsappLink, '_blank'); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open(facebookLink, '_blank'); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>