Mozilla サポート

<!doctype html> <html class="no-js" lang="ja" dir="ltr" data-gtm-container-id="G-2VC139B3XV" data-ga-content-group="home"> <head> <base href="https://support.mozilla.org/ja/">   <script src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/gtm-snippet.1c0037a49b66fb06.js" nonce="OI6mIdZKZYiYspwqcC7Ing=="></script> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>Mozilla サポート</title> <link rel="apple-touch-icon" sizes="180x180" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/apple-touch-icon.bdc11b610d791a16.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-32x32.2143cdf0c7e3f377.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon-16x16.352a0a2cef154dda.png"> <link rel="manifest" href="/manifest.json"> <link rel="shortcut icon" 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data-proxy-full-url="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-source-url="https://support.mozilla.org/ja/" data-source-language="pl" data-target-language="fr" data-display-language="en-GB" data-detected-source-language="" data-is-source-untranslated="false" data-source-untranslated-url="https://translate.google.com/website?sl=pl&tl=fr&hl=en-GB&u=https://support.mozilla.org/ja/&anno=2" data-client="tr"></script> <ul class="sumo-nav-access" id="nav-access"> <li><a href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#main-content">メインコンテンツへスキップ</a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/locales?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB">表示言語を切り替える</a></li> <li><a id="skip-to-search" href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#search-q">検索結果へスキップ</a></li> </ul> <div class="media-test"></div> <div id="announcements"> <div id="announce-geoip-suggestion" class="mzp-c-notification-bar mzp-t-warning"><button class="mzp-c-notification-bar-button close-button" data-close-id="announce-geoip-suggestion" type="button" data-close-memory="remember" data-close-type="remove"> </button> <p></p> </div> </div> <header class="mzp-c-navigation sumo-nav"> <div class="mzp-c-navigation-l-content"> <div class="sumo-nav--container"> <div class="sumo-nav--logo"><a href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB"><img src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/mozilla-support.c4f961a8d7b1d501.svg" alt="Mozilla Support Logo"></a> </div><button data-mobile-nav-search-button class="sumo-nav--search-button" type="button">Search</button> <button data-sumo-toggle-nav="#main-navigation" class="sumo-nav--toggle-button" type="button" aria-controls="main-navigation">Menu</button> <a class="sumo-nav--avatar-button" data-sumo-toggle-nav="#profile-navigation" aria-controls="profile-navigation" aria-role="button"> <img class="avatar" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/default-FFA-avatar.2f8c2a0592bda1c5.png" alt="Avatar for Username"> </a> <div class="mzp-c-navigation-items sumo-nav--list-wrap" id="main-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <ul class="mzp-c-menu-category-list sumo-nav--list"> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"><a class="mzp-c-menu-title sumo-nav--link" href="https://support-mozilla-org.translate.goog/ja/questions/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help">ヘルプ記事を閲覧する</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"><button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Firefox メニューを閉じる</button> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24"><g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round"> <rect stroke-linejoin="round" width="18" height="18" rx="2" /> <path d="M4 5h10M4 9h10M4 13h4" /> </g> </svg> <h4 class="mzp-c-menu-item-title">製品別に探す</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li><a href="https://support-mozilla-org.translate.goog/ja/products/firefox?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.firefox-browser.product-home", "link_detail": "firefox" }"> Firefox デスクトップ </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/products/firefox-private-network-vpn?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.mozilla-vpn.product-home", "link_detail": "firefox-private-network-vpn" }"> Mozilla VPN </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/products/ios?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.firefox-for-ios.product-home", "link_detail": "ios" }"> iOS 版 Firefox </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/products/thunderbird?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.thunderbird.product-home", "link_detail": "thunderbird" }"> Thunderbird </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/products/mobile?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.firefox-for-android.product-home", "link_detail": "mobile" }"> Android 版 Firefox </a></li> <li><a class="color-link" href="https://support-mozilla-org.translate.goog/ja/products/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "main-menu.browse-all-articles.list-products"}"> すべての製品を見る </a></li> </ul> </section> </div> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24"><g transform="translate(3 3)" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round"> <rect stroke-linejoin="round" width="18" height="18" rx="2" /> <path d="M4 5h10M4 9h10M4 13h4" /> </g> </svg> <h4 class="mzp-c-menu-item-title">トピックで探す</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/settings?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "settings" }"> 設定 </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/installation-and-updates?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "installation-and-updates" }"> Installation and updates </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/email-and-messaging?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "email-and-messaging" }"> Email and messaging </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/performance-and-connectivity?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "performance-and-connectivity" }"> Performance and connectivity </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/privacy-and-security?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "privacy-and-security" }"> Privacy and security </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/topics/browse?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.topic-home", "link_detail": "browse" }"> 参照 </a></li> </ul> </section> </div> </div> </div> </div></li> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"><a class="mzp-c-menu-title sumo-nav--link" href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#" aria-haspopup="true" aria-controls="mzp-c-menu-panel-tools">コミュニティフォーラム</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-tools"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"><button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Firefox メニューを閉じる</button> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24"><g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M17 17l-1.051 3.154a1 1 0 01-1.898 0L13 17H5a2 2 0 01-2-2V5a2 2 0 012-2h14a2 2 0 012 2v10a2 2 0 01-2 2h-2zM7 8h10M7 12h10" /> </g> </svg> <h4 class="mzp-c-menu-item-title">製品を選択</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/firefox?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "desktop" }"> Firefox デスクトップ </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/focus-firefox?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "focus" }"> Firefox Focus </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/ios?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "ios" }"> iOS 版 Firefox </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/thunderbird?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "thunderbird" }"> Thunderbird </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/mobile?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "mobile" }"> Android 版 Firefox </a></li> <li><a class="color-link" href="https://support-mozilla-org.translate.goog/ja/questions/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "view-all-home" }"> すべてのフォーラムを見る </a></li> </ul> </section> </div> <div class="sumo-nav--dropdown-col"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24"><path d="M10.5 9.5L3 17c-1 1.667-1 3 0 4s2.333.833 4-.5l7.5-7.5c2.333 1.054 4.333.734 6-.96 1.667-1.693 1.833-3.707.5-6.04l-3 3-2.5-.5L15 6l3-3c-2.333-1.333-4.333-1.167-6 .5-1.667 1.667-2.167 3.667-1.5 6z" stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> <h4 class="mzp-c-menu-item-title">Browse all forum threads by topic</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist"> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/settings?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "settings" }"> 設定 </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/installation-and-updates?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "installation-and-updates" }"> Installation and updates </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/email-and-messaging?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "email-and-messaging" }"> Email and messaging </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/performance-and-connectivity?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "performance-and-connectivity" }"> Performance and connectivity </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/privacy-and-security?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "privacy-and-security" }"> Privacy and security </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/topic/browse?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.support-forum-home", "link_detail": "browse" }"> 参照 </a></li> </ul> </section> </div> </div> </div> </div></li> <li class="mzp-c-menu-category mzp-has-drop-down mzp-js-expandable"><a class="mzp-c-menu-title sumo-nav--link" href="https://support-mozilla-org.translate.goog/ja/questions/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" aria-haspopup="true" aria-controls="mzp-c-menu-panel-help">フォーラムで質問する</a> <div class="mzp-c-menu-panel mzp-has-card" id="mzp-c-menu-panel-help"> <div class="sumo-nav--dropdown-container"> <div class="sumo-nav--dropdown-grid"><button class="mzp-c-menu-button-close" type="button" aria-controls="mzp-c-menu-panel-example">Firefox メニューを閉じる </button> <div class="sumo-nav--dropdown"> <section class="mzp-c-menu-item mzp-has-icon sumo-nav--dropdown-item"> <div class="mzp-c-menu-item-head"> <svg class="mzp-c-menu-item-icon" width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 24 24"><g stroke="#000" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M11 3H4a2 2 0 00-2 2v12a2 2 0 002 2h9l2 4 2-4h2a2 2 0 002-2v-6" /> <path d="M17.5 2.5a2.121 2.121 0 013 3L13 13l-4 1 1-4 7.5-7.5z" /> </g> </svg> <h4 class="mzp-c-menu-item-title">Get help with</h4> </div> <ul class="mzp-c-menu-item-list sumo-nav--sublist-aaq"> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/desktop?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "desktop" }"> Firefox デスクトップ </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/firefox-enterprise?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "firefox-enterprise" }"> 法人向け Firefox </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/relay?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "relay" }"> Firefox Relay </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/thunderbird?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "thunderbird" }"> Thunderbird </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/ios?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "ios" }"> iOS 版 Firefox </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/focus?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "focus" }"> Firefox Focus </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/monitor?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "monitor" }"> Monitor </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/mozilla-account?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "mozilla-account" }"> Mozilla アカウント </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/mobile?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "mobile" }"> Android 版 Firefox </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/firefox-private-network-vpn?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "firefox-private-network-vpn" }"> Mozilla VPN </a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/questions/new/pocket?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-2", "link_detail": "pocket" }"> Pocket </a></li> <li><a class="color-link" href="https://support-mozilla-org.translate.goog/ja/questions/new?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "main-menu.aaq-step-1", "link_detail": "view-all" }"> すべて見る </a></li> </ul> </section> </div> </div> </div> </div></li> <li class="mzp-c-menu-category"><a class="mzp-c-menu-title sumo-nav--link" href="https://support-mozilla-org.translate.goog/ja/contribute?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "main-menu.contribute.contribute-home"}"> 協力 </a></li> </ul> </nav> </div> </div> <div class="mzp-c-navigation-items sumo-nav--list-wrap-right logged-out" id="profile-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <ul class="mzp-c-menu-category-list sumo-nav--list"> <li class="mzp-c-menu-category sumo-nav--item-right"> <form data-instant-search="form" id="support-search" action="/ja/search/" method="get" class="simple-search-form"><input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="質問、記事、トピックスを検索してください (例: Firefox でパスワードを保存する)" class="searchbox" id="search-q"> <button type="submit" title="検索" class="search-button">検索</button> </form><a href="https://translate.google.com/website?sl=pl&tl=fr&hl=en-GB&u=https://www.mozilla.org/firefox/new/?utm_source%3Dsupport.mozilla.org%26utm_medium%3Dreferral%26utm_campaign%3Dnon-fx-button%26utm_content%3Dheader-download-button" class="firefox-download-button hidden sumo-button primary-button button-lg">Firefox をダウンロード</a></li> <li class="mzp-c-menu-category logged-out-button-row "><a rel="nofollow" href="https://support-mozilla-org.translate.goog/ja/users/auth?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" class="sumo-button secondary-button button-lg" data-event-name="link_click" data-event-parameters="{"link_name": "main-menu.sign-in-up"}"> 登録/ログイン </a></li> </ul> </nav> </div> </div> <div class="mzp-c-navigation-items sumo-nav--mobile-search-form" id="search-navigation"> <div class="mzp-c-navigation-menu"> <nav class="mzp-c-menu mzp-is-basic"> <form data-instant-search="form" id="mobile-search-results" action="/ja/search/" method="get" class="simple-search-form"><input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="質問、記事、トピックスを検索してください (例: Firefox でパスワードを保存する)" class="searchbox" id="search-q"> <button type="submit" title="検索" class="search-button">検索</button> </form> </nav> </div> </div> </div> </div> </header> <section class="home-search-section sumo-page-section--lg extra-pad-bottom shade-bg"> <div class="mzp-l-content narrow"> <div class="home-search-section--content"> <h1 class="sumo-page-heading-xl">Mozilla サポートの検索</h1> <form data-instant-search="form" id="support-search-masthead" action="/ja/search/" method="get" class="simple-search-form"><input spellcheck="true" type="search" autocomplete="off" name="q" aria-required="true" placeholder="質問、記事、トピックスを検索してください (例: Firefox でパスワードを保存する)" class="searchbox" id="search-q"> <button type="submit" title="検索" class="search-button">検索</button> </form> <p class="popular-searches"><span>よく検索されるキーワード:</span> <a href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#popular_search_1" data-featured-search>Mozilla アカウント</a> <a href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#popular_search_2" data-featured-search>VPN</a> <a href="https://support-mozilla-org.translate.goog/ja/?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB#popular_search_3" data-featured-search>トラッキング防止</a></p> </div> </div> </section> <div id="main-content"> <section class="mzp-l-content sumo-page-section--inner"> <div class="text-center-to-left-on-large"> <h2 class="sumo-page-subheading">ユーザーヘルプ</h2> <p class="sumo-page-intro">製品を選択</p> </div> <div class="sumo-card-grid is-product-wrap"> <div class="scroll-wrap"> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-12-8dda6f.png" alt="Firefox"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/firefox?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "firefox" }"> Firefox </a></h3> <p class="card--desc">Windows および Mac、Linux 向けのウェブブラウザー</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-37-28-a0d9f0.png" alt="Android 版 Firefox"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/mobile?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "mobile" }"> Android 版 Firefox </a></h3> <p class="card--desc">Android スマートフォンとタブレット向けのウェブブラウザー</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-37-48-1aeaf0.png" alt="iOS 版 Firefox"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/ios?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "ios" }"> iOS 版 Firefox </a></h3> <p class="card--desc">iPhone、iPad、iPod touch 端末向け Firefox</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-07-14-17-10-01-e9ae16.png" alt="Mozilla VPN"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/firefox-private-network-vpn?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "firefox-private-network-vpn" }"> Mozilla VPN </a></h3> <p class="card--desc">Windows 10、Mac、Linux と Android および iOS 端末向け VPN</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2021-10-25-08-13-06-638484.png" alt="Firefox Relay"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/relay?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "relay" }"> Firefox Relay </a></h3> <p class="card--desc">別名のアドレスを作成して実際のメールアドレスを隠すサービスです</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2023-01-27-08-15-32-531ac9.png" alt="Mozilla Monitor"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/monitor?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "monitor" }"> Mozilla Monitor </a></h3> <p class="card--desc">Find out if your private information has been exposed in a known data breach</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-10-14-14-58-56-83ae7a.png" alt="Pocket"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/pocket?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "pocket" }"> Pocket </a></h3> <p class="card--desc">Discover and save stories for later</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2022-03-22-07-51-46-147c5f.png" alt="MDN Plus"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/mdn-plus?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "mdn-plus" }"> MDN Plus </a></h3> <p class="card--desc">MDN Plus provides a custom user experience for MDN supporters</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2021-10-13-03-33-38-93cfbb.png" alt="Firefox Focus"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/focus-firefox?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "focus-firefox" }"> Firefox Focus </a></h3> <p class="card--desc">自動プライバシーブラウザー兼コンテンツブロッカー</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-42-8dda6f.png" alt="法人向け Firefox"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/firefox-enterprise?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "firefox-enterprise" }"> 法人向け Firefox </a></h3> <p class="card--desc">法人向け Firefox Quantum</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028.png" alt="Thunderbird"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/thunderbird?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "thunderbird" }"> Thunderbird </a></h3> <p class="card--desc">Windows および Mac、Linux 向けのメールソフトウェア</p> </div> </div> <div class="card card--product zoom-on-hover"><img class="card--icon" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-09-24-10-15-12-1ab27d.png" alt="Thunderbird for Android"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/products/thunderbird-android?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{ "link_name": "product-home", "link_detail": "thunderbird-android" }"> Thunderbird for Android </a></h3> <p class="card--desc">Email app for Android smartphones and tablets</p> </div> </div> </div> </div> </section> <section class="mzp-l-content sumo-page-section--inner"> <div class="text-center-to-left-on-large"> <h2 class="sumo-page-subheading">注目記事</h2> </div> <div class="sumo-card-grid is-four-wide"> <div class="scroll-wrap"> <div class="card card--article zoom-on-hover"><img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="安全な接続ができませんでした"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/kb/secure-connection-failed-error-message?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "featured.kb-article"}"> 安全な接続ができませんでした</a></h3> <p class="card--desc">ウェブサイトが安全な接続を要求してもそれを確立できない場合、Firefox は接続せずにエラーページを表示します。詳しく学びましょう。</p> </div> </div> <div class="card card--article zoom-on-hover"><img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Firefox Reality のサポート終了"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/kb/end-support-firefox-reality?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "featured.kb-article"}"> Firefox Reality のサポート終了</a></h3> <p class="card--desc">Mozilla は Firefox Reality のサポートを終了しました。</p> </div> </div> <div class="card card--article zoom-on-hover"><img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="ウェブサイト内に他のサイトのページが埋め込まれている場合、Firefox が表示を許可しない"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/kb/xframe-neterror-page?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "featured.kb-article"}"> ウェブサイト内に他のサイトのページが埋め込まれている場合、Firefox が表示を許可しない</a></h3> <p class="card--desc">このページでは「Firefox は他のサイトが埋め込まれたウェブサイトのページの表示を許可できません」のエラーについて説明します。</p> </div> </div> <div class="card card--article zoom-on-hover"><img class="card--icon-sm" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/reader-mode.1d40422a5274c27c.svg" alt="Firefox を最新リリースに更新するには"> <div class="card--details"> <h3 class="card--title"><a class="expand-this-link" href="https://support-mozilla-org.translate.goog/ja/kb/update-firefox-latest-release?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": "featured.kb-article"}"> Firefox を最新リリースに更新するには</a></h3> <p class="card--desc">Firefox は、自身を自動的に更新するように初期設定されていますが、いつでも手動で更新できます。Windows、Mac、Linux 版の Firefox を更新する方法を学んでください。</p> </div> </div> </div> </div> </section> <section class="mzp-l-content sumo-page-section--inner"> <div class="card card--callout is-full-width has-moz-headings"> <div class="card--callout-wrap-narrow"><img class="card--feature-img" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/static/join-our-community.b6df5d2b5329096c.png" alt="Illustration of community"> <div class="card--details"> <h3 class="card--title">コミュニティに参加しよう</h3> <p class="card--desc">あなたの専門知識を成長させ、他の人と共有してください。質問に答えたり、ナレッジベースを改善したりしてください。</p> <p class="card--desc"><strong><a href="https://support-mozilla-org.translate.goog/ja/contribute?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB">詳しく学ぶ</a></strong></p> </div> </div> </div> </section> </div> <footer class="mzp-c-footer"> <div class="mzp-l-content"> <nav class="mzp-c-footer-primary"> <div class="mzp-c-footer-cols"> <section class="mzp-c-footer-col"> <h5 class="mzp-c-footer-heading">Mozilla</h5> <ul class="mzp-c-footer-list"> <li><a href="https://translate.google.com/website?sl=pl&tl=fr&hl=en-GB&u=https://www.mozilla.org/en-US/about/legal/fraud-report/">商標の不正使用を報告</a></li> <li><a href="https://translate.google.com/website?sl=pl&tl=fr&hl=en-GB&u=https://github.com/mozilla/kitsune/">ソースコード</a></li> <li><a href="https://translate.google.com/website?sl=pl&tl=fr&hl=en-GB&u=https://twitter.com/firefox">Twitter</a></li> <li><a href="https://support-mozilla-org.translate.goog/ja/contribute?_x_tr_sl=pl&_x_tr_tl=fr&_x_tr_hl=en-GB" data-event-name="link_click" data-event-parameters="{"link_name": 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