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hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">每位客戶都是VIP</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">每位客戶都希望被當作貴賓對待。但當他們的數據分散在多個系統中，這就很難了。 Zendesk將你的所有數據整合到同一地方。使用Apps Marketplace，追蹤產品使用情況、用戶偏好、賬單記錄和帳戶規模都前所未有的簡單。這樣你就可以辨識和細分受眾，以提供完全個人化的支援。</p><a href="/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">了解Zendesk平台</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-1-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-1-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-1-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">可在任何渠道上使用</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">隨時在任何渠道提供幫助。技術支援中心與你的品牌無縫結合以解決常見問題，交談可即時提供應用程式內部支援，而Connect則提供個人化建議和主動通知，例如當音樂會改期，就會發出通知。 </p><a href="/service-suite/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span 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alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-2-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-2-2x.png 2x" 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data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">認識Support和Guide</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-media/scr-media-4-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fBvMzy"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 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Zendesk幫助全球大小品牌提供最佳客戶體驗。","katamari-4":"安排示範","katamari-5":"我們的\u003cspan\u003e忠實擁躉\u003c/span\u003e","katamari-swap-1":"\u003cdiv class=\"col col-img col-2 col-small-1 col-medium-1\"\u003e\r\n\u003ca href=\"/customer/fcc/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-fcc.svg\" alt=\"標誌：FCC\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/mediaocean/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-mediaocean.svg\" alt=\"標誌：Mediaocean\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-6 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/riot-games/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-riotgames.png\" alt=\"標誌：Riot Games\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/adroll/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-adroll.svg\" alt=\"標誌：AdRoll\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-3 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/rovio/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-rovio.svg\" alt=\"標誌：Rovio\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-img col-6 col-small-2 col-medium-2\"\u003e\r\n\u003ca href=\"/customer/foursquare/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/p-industry-media/logo-foursquare.svg\" alt=\"標誌：Foursquare\"\u003e\u003c/a\u003e\r\n\u003c/div\u003e","katamari-6":"適用於傳媒與\u003cspan\u003e娛樂的Zendesk方法\u003c/span\u003e","katamari-7":"每位客戶都是VIP","katamari-8":"每個客戶都希望被當作貴賓對待，但是當客戶數據分散在多個系統中，就很難為社群提供支援和令客戶保持投入。有了\u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk\u003c/span\u003e\u003c/a\u003e，你可以將所有數據整合到同一地方。而使用API和龐大的Apps Marketplace，追蹤產品使用情況、用戶偏好、賬單記錄和帳戶規模都前所未有的簡單，這樣你就可以辨識和細分你的對象，以提供完全個人化的支援。","katamari-9":"瞭解更多關於\u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk平台\u003c/span\u003e\u003c/a\u003e的資訊","katamari-10":"可在任何渠道上使用","katamari-11":"有了Zendesk，你可隨時隨地在任何渠道中提供幫助。品牌的技術支援中心結合你獨特的IP位址來解決常見問題，聊天可提供即時應用程式內部支援，而\u003ca href=\"/connect/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eConnect\u003c/span\u003e\u003c/a\u003e則提供個人化建議和主動通知，例如當一個音樂會被取消，就會發出通知。支援隨手可得，這樣客戶手中的工作就不會被延誤。","katamari-12":"看看\u003ca href=\"/support-suite/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Support Suite\u003c/span\u003e\u003c/a\u003e","katamari-13":"代理主導的支援","katamari-14":"無論代理的背景如何，都應該擁有他們需要的工具，以便更快、更有效地回答問題。 Zendesk中提供對客戶的全面概覽，使代理可以為每位客戶提供個人化的服務。而運用自動化運作與統一知識庫，無需花費多少精力即可輕鬆完成較簡單的任務，以保持代理的參與度與客戶的滿意度。","katamari-15":"了解\u003ca href=\"/support/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Support\u003c/span\u003e\u003c/a\u003e與 \u003ca href=\"/guide/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Guide\u003c/span\u003e\u003c/a\u003e的詳情","katamari-16":"掌控全場","katamari-17":"有了Zendesk Explore，無論在哪個渠道中，均可測量客戶互動。全面了解你的所有操作，包括生產、內容發布或銷售，你可跟蹤對你最重要的客戶趨勢和數據。","katamari-18":"運用\u003ca href=\"/explore/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk Explore\u003c/span\u003e\u003c/a\u003e深入了解","katamari-19":"安排示範","katamari-20":"隨著你的業務發展，Zendesk也將\u003cspan\u003e與你\u003c/span\u003e一同發展","katamari-21":"取代\u003cspan\u003e過時的內容\u003c/span\u003e","katamari-22":"推陳出新","katamari-23":"「Zendesk Support是舊式產品的可行替代方案，區別在於快速啟動與執行的能力，可顯著減少實施成本與時間。 Zendesk Support可以滿足我們目前的需求，而它的願景是確保成為幫助未來創新決策者的可靠選擇。」","katamari-24":"Dustin Laun","katamari-25":"\u003cspan\u003eFCC\u003c/span\u003e創新與技術資深顧問","katamari-26":"了解\u003cspan class=\"faux-link\"\u003eFCC\u003c/span\u003e如何運用Zendesk將整體回應時間縮短至少10天","katamari-27":"提高客戶和代理的滿意度","katamari-28":"更多內容，更少麻煩","katamari-29":"「很多時候，客戶並沒有該項產品的詳細資訊來收窄搜尋範圍。在Zendesk Guide中，我們可以非常輕鬆地建立短片與其他學習資料，令客戶無需花費額外資源或資金，也可方便地導覽所需內容。」","katamari-30":"Stephanie Dorman","katamari-31":"Mediaocean客戶服務高級副總裁","katamari-32":"了解\u003cspan class=\"faux-link\"\u003eMediaocean\u003c/span\u003e如何\u003cspan\u003e運用Zendesk\u003c/span\u003e在6星期內將入口網站的採用率提高305%","katamari-33":"減少等待時間、提高滿意程度","katamari-34":"了解他們的下一步","katamari-35":"「Zendesk從客戶獲得大量想法，常常在我們還未能表達或理解自己的需求之前，就已經可以預測出這些需求。」","katamari-36":"Shaun ‘BlueFire’ Randall","katamari-37":"Riot Games支援工程產品經理","katamari-38":"認識\u003cspan class=\"faux-link\"\u003eRiot Games\u003c/span\u003e如何使用Zendesk，在每月超過1億的活躍用戶中，提升玩家滿意度","katamari-39":"運用全渠道獲得深入見解","katamari-40":"一覽全貌","katamari-41":"「我們對於電話通話、即時聊天與電郵的了解越來越多，因為現在它們已匯於一處。我們得以輕鬆為工單新增標籤、認識其中原因或進行變更。這對我們來說是一個巨大的優勢。」","katamari-42":"Zach Kulas","katamari-43":"99designs全球支援總監","katamari-44":"了解\u003cspan class=\"faux-link\"\u003e99designs\u003c/span\u003e如何\u003cspan\u003e運用Zendesk\u003c/span\u003e將客戶滿意度維持在97%的客戶滿意度","katamari-45":"輕鬆在\u003cspan\u003e你的生態系統中\u003c/span\u003e將Zendesk與其他業務整合：","katamari-46":"瀏覽我們的Apps Marketplace","katamari-47":"是否想了解更多適用於傳媒與娛樂的Zendesk？","katamari-48":"來自IDC的Mediaocean投資報酬率案例分析","katamari-49":"研究與報告","katamari-50":"閱讀報告","katamari-51":"運用MoviePass改變戲院的客戶體驗","katamari-52":"播客節目","katamari-53":"收聽播客","katamari-54":"運用Discord拓大支援規模","katamari-55":"網路研討會","katamari-56":"觀看網路研討會","katamari-57":"保持電玩玩家的滿意度","katamari-58":"網誌貼文","katamari-59":"閱讀文章","katamari-60":"使用In-App Support Solutions串流客戶服務","katamari-61":"報告","katamari-62":"閱讀報告","katamari-63":"Mediaocean：運用Zendesk提供最佳支援","katamari-64":"網路研討會","katamari-65":"觀看網路研討會","katamari-66":"自助服務如何幫助Reverb打動客戶","katamari-67":"網誌貼文","katamari-68":"閱讀文章","katamari-69":"透過客戶服務令玩家留在遊戲中","katamari-70":"網誌貼文","katamari-71":"閱讀文章","katamari-72":"立即開始","katamari-73":"免費試用","katamari-74":"觀看示範","_edit_lock":"1674502937:2901","_edit_last":"2901","zen-hero-h1":"聚焦客戶","zen-hero-subtitle":"適用於娛樂事業的Zendesk","zen-hero-text":"隨著可供選擇的傳媒與娛樂選項越來越多，提供快速、個人化的客戶體驗至關重要。 Zendesk幫助全球大小品牌提供與你的內容一樣引人入勝的體驗。","zen-media-cta-get-a-demo":"索取示範","zen-media-fan-logos":"我們的忠實擁躉","zen-media-relation-1-heading":"每位客戶都是VIP","zen-media-relation-1-text":"每位客戶都希望被當作貴賓對待。但當他們的數據分散在多個系統中，這就很難了。 Zendesk將你的所有數據整合到同一地方。使用Apps Marketplace，追蹤產品使用情況、用戶偏好、賬單記錄和帳戶規模都前所未有的簡單。這樣你就可以辨識和細分受眾，以提供完全個人化的支援。","zen-media-relation-1-link":"了解Zendesk平台","zen-media-relation-2-heading":"可在任何渠道上使用","zen-media-relation-2-text":"隨時在任何渠道提供幫助。技術支援中心與你的品牌無縫結合以解決常見問題，交談可即時提供應用程式內部支援，而Connect則提供個人化建議和主動通知，例如當音樂會改期，就會發出通知。 ","zen-media-relation-2-link":"查看Suite","zen-media-relation-3-heading":"代理主導的支援","zen-media-relation-3-text":"無論代理的背景如何，都會擁有所需工具，以便更快捷、更有效地回答問題。運用對客戶的全面概覽，代理可以為每位客戶提供個人化的服務。自動化運作和知識庫減輕員工的工作量。","zen-media-relation-3-link":"認識Support和Guide","zen-media-relation-4-heading":"掌控全場","zen-media-relation-4-text":"無論在哪個渠道中，都可以測量客戶互動。全面了解你的所有操作，包括生產、內容發布和銷售，你可跟蹤對你最重要的趨勢與客戶數據。","zen-media-relation-4-link":"深入了解Explore","zen-media-mid-heading":"了解Zendesk的功能","zen-media-cust-story-1-heading":"更多內容，更少麻煩","zen-media-cust-story-1-media":"https://web-assets.zendesk.com/images/p-industry-media/customer-mediaocean-2x.jpg","zen-media-cust-story-1-quote":"「很多時候，客戶並沒有該項產品的詳細資訊來收窄搜尋範圍。在Zendesk Guide中，我們可以非常輕鬆地建立短片與其他學習資料，令客戶無需花費額外資源或資金，也可方便地導覽所需內容。」","zen-media-cust-story-1-name":"Stephanie Dorman","zen-media-cust-story-1-title":"Mediaocean客戶服務高級副總裁","zen-media-cust-story-1-link-text":"繼續閱讀","zen-media-cust-story-2-heading":"了解他們的下一步","zen-media-cust-story-2-media":"https://web-assets.zendesk.com/images/p-industry-media/customer-riotgames-2x.jpg","zen-media-cust-story-2-quote":"「Zendesk從客戶獲得大量想法，常常在我們還未能表達或理解自己的需求之前，就已經可以預測出這些需求。」","zen-media-cust-story-2-name":"Shaun ‘BlueFire’ Randall","zen-media-cust-story-2-title":"Riot Games支援工程產品經理","zen-media-cust-story-2-link-text":"繼續閱讀","zen-media-tool-logos-header":"開心整合你的工具","zen-media-tools-logo-1-alt":"標誌： Discord","zen-media-tools-logo-2-alt":"標誌： Salesforce","zen-media-tools-logo-3-alt":"標誌： Jira Software","zen-media-tools-logo-4-alt":"標誌： Slack","zen-media-tools-logo-5-alt":"標誌： Google Play","zen-media-tools-logo-6-alt":"標誌： Unity","zen-media-tools-link-text":"瀏覽我們的Apps Marketplace","zen-media-articles-heading":"適用於傳媒與娛樂行業的Explore資源","zen-media-articles-1-title":"來自IDC的Mediaocean投資報酬率案例分析","zen-media-articles-1-type":"研究與報告","zen-media-articles-1-link":"閱讀報告","zen-media-articles-2-title":"運用MoviePass改變戲院的客戶體驗","zen-media-articles-2-type":"播客節目","zen-media-articles-2-link":"收聽播客","zen-media-articles-3-title":"運用Discord拓大支援規模","zen-media-articles-3-type":"網路研討會","zen-media-articles-3-link":"觀看網路研討會","zen-media-articles-4-title":"保持電玩玩家的滿意度","zen-media-articles-4-type":"網誌貼文","zen-media-articles-4-link":"閱讀文章","zen-media-articles-5-title":"使用In-App Support Solutions串流客戶服務","zen-media-articles-5-type":"報告","zen-media-articles-5-link":"閱讀報告","zen-media-articles-6-title":"Mediaocean：運用Zendesk提供最佳支援","zen-media-articles-6-type":"網路研討會","zen-media-articles-6-link":"觀看網路研討會","zen-media-articles-7-title":"自助服務如何幫助Reverb打動客戶","zen-media-articles-7-type":"網誌貼文","zen-media-articles-7-link":"閱讀文章","zen-media-articles-8-title":"透過客戶服務令玩家留在遊戲中","zen-media-articles-8-type":"網誌貼文","zen-media-articles-8-link":"閱讀文章","zen-media-footer-heading":"立即開始","zen-media-cta-free-trial":"免費試用","_tms_delivery":"2023-01-19 17:37:16","canonical":"https://www.zendesk.hk/media/","seoTitle":"傳媒與娛樂客戶服務軟件 | Zendesk","seoDescription":"創造快速和個人化的客戶體驗前所未有的重要。運用Zendesk提供最佳客戶體驗，讓你的內容脫穎而出。","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-2.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-2.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://www.zendesk.hk/media/?utm_source=twitter\u0026utm_medium=organic_social\u0026utm_campaign=social_share","facebook":"https://www.zendesk.hk/media/?utm_source=facebook\u0026utm_medium=organic_social\u0026utm_campaign=social_share","linkedin":"https://www.zendesk.hk/media/?utm_source=linkedin\u0026utm_medium=organic_social\u0026utm_campaign=social_share"},"path":"/media/","title":"行業：傳媒與娛樂","publishedAt":"2020-10-15 12:00:00","updatedAt":"2023-02-17 01:31:16","updatedAtFormatted":"2023年02月17日","content":""},"preview":false,"id":202103017,"locale":"hk"},"__lang":"hk","__namespaces":{"header":{"brand_logoname_blog":"Zendesk 網誌","newsroom":"新聞中心","brand_subtitle_newsroom":"公司消息與公告","marketplace":"Marketplace","arialabel_toggle":"切換至手機功能表","arialabel_search":"搜尋","contact_us":"聯絡我們","primary_btn":"免費試用","primary_btn_blog":"開始免費試用","secondary_btn_pricing":"立即購買","secondary_btn_login":"登入","secondary_btn_demo":"觀看示範","return_to_homepage":"前往Zendesk主頁","newsroom_navlink_press_releases":"新聞稿","newsroom_navlink_media":"媒體資源","primary_btn_newsroom":"聯絡","dropdown_products":"產品","dropdowns_service_title":"適用於客戶服務的 Zendesk","dropdowns_service_subtitle":"完整的客戶服務解決方案","dropdowns_sell_title":"適用於銷售的 Zendesk","dropdowns_sell_subtitle":"現代化的銷售解決方案","dropdown_products_platform_title":"Sunshine 平台","dropdown_products_platform_subtitle":"快捷、公開及靈活","dropdown_products_marketplace_subtitle":"應用程式、整合與合作夥伴","dropdown_pricing":"定價","dropdown_solutions":"解決方案","dropdown_solutions_enterprise_title":"企業","dropdown_solutions_enterprise_subtitle":"大規模展開對話","dropdown_solutions_smb_title":"中小企業","dropdown_solutions_smb_subtitle":"增長的同時避免「增長陣痛」","dropdown_solutions_startups_title":"初創公司","dropdown_solutions_startups_subtitle":"出師告捷","dropdown_solutions_helpdesk_title":"員工體驗","dropdown_solutions_helpdesk_subtitle":"像對待客戶一樣對待員工","dropdown_solutions_industries_title":"行業","dropdown_solutions_industries_subtitle":"滿足市場的需求","dropdown_solutions_conv_crm_title":"對話式 CRM","dropdown_solutions_conv_crm_subtitle":"建立長遠的客戶關係","navlink_demo":"示範","blog":"網誌","navlink_customers":"客戶案例","dropdown_resources_jp":"資料庫","dropdown_resources":"資源","dropdown_resources_blog_subtitle":"指南、報告和最佳實踐","dropdown_resources_events_title":"活動及網絡研討會","dropdown_resources_events_subtitle":"隨時隨地學習","dropdown_resources_training_title":"培訓和認證","dropdown_resources_training_subtitle":"學習如何使用 Zendesk 及印證你專業知識","dropdown_resources_community_title":"社群","dropdown_resources_community_subtitle":"與其他 Zendesk 用戶溝通、互動，並向他們學習。","dropdown_resources_prof_srvcs_title":"專業服務","dropdown_resources_prof_srvcs_subtitle":"獲得實用幫助、專門支援和專家指導","dropdown_resources_whats_new_title":"Zendesk 的最新消息","dropdown_resources_whats_new_subtitle":"查看最近的產品更新","dropdown_resources_developers_title":"API 和開發者","dropdown_resources_developers_subtitle":"使用 Zendesk 進行構建的資訊","dropdown_resources_partner_title":"合作夥伴","dropdown_resources_partner_subtitle":"如何尋找或成為 Zendesk 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