KKBOX 服務中心

<!DOCTYPE html> <html> <head> <meta charset="utf-8"> <title>KKBOX 服務中心</title> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0"/> <meta name="description" content="KKBOX 是亞洲最具影響力的聲音社群品牌，超過 5,000 萬首歌曲任你探索，以及上千檔 Podcast 節目免費聽！" /> <meta name="keywords" content="KKBOX,音樂,常見問題,FAQ,付費,music,listen,streaming,play"/> <meta property="og:image" content="/images/og/og.png"/> <meta property="og:image:width" content="1200"/> <meta property="og:image:height" content="630"/> <meta name="csrf-token" content="ssRZUaAtgTyhlnUiLAA7ni7RY33jZLQhWelbAoPV" /> <link rel="canonical" href="https://help.kkbox.com/tw/zh-tw/news-all?p=kkbox" /> <link rel="alternate" href="https://help.kkbox.com/tw/en/news-all?p=kkbox" hreflang="en" /> <link rel="shortcut icon" href="https://www.kkbox.com/favicon.ico"> <link rel="stylesheet" href="https://help.kkbox.com/css/all.min.css"> <style> .ui-autocomplete { width: 230px; } .ui-helper-hidden-accessible { display:none; } 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'label': 'product|【停止更新】KKBOX 停止支援作業系統 iOS 15 以下裝置'});"> <span class="label label--blue label--s">產品</span> <span class="date">2024-12-01</span> <br class="visible-xs-block"> <h3 class="list__item__subject">【停止更新】KKBOX 停止支援作業系統 iOS 15 以下裝置</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="/tw/zh-tw/news/1221?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Menu', 'action': 'ClickNews', 'label': 'product|【停止更新】KKBOX 停止支援作業系統 Android OS 5 以下裝置'});"> <span class="label label--blue label--s">產品</span> <span class="date">2024-12-01</span> <br class="visible-xs-block"> <h3 class="list__item__subject">【停止更新】KKBOX 停止支援作業系統 Android OS 5 以下裝置</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="/tw/zh-tw/news/1186?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Menu', 'action': 'ClickNews', 'label': 'customer|【防詐騙公告】宣稱來自 KKBOX 的可疑電子郵件、人員招募'});"> <span class="label label--green label--s">客服</span> <span class="date">2024-11-06</span> <br class="visible-xs-block"> <h3 class="list__item__subject">【防詐騙公告】宣稱來自 KKBOX 的可疑電子郵件、人員招募</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="/tw/zh-tw/news/1212?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Menu', 'action': 'ClickNews', 'label': 'product|中華電信『行動門號』用戶登入驗證的變更通知'});"> <span class="label label--blue label--s">產品</span> <span class="date">2024-09-24</span> <br class="visible-xs-block"> <h3 class="list__item__subject">中華電信『行動門號』用戶登入驗證的變更通知</h3> </a> </li> </ul> </div> <div class="main__division"> <h2 class="title title--lg">熱門問題</h2> <ul class="list list--subject"> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/account/386?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '已付費成功，KKBOX 帳號卻沒有升級'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">已付費成功，KKBOX 帳號卻沒有升級</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/account/1666?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '查詢會員身份／到期日'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">查詢會員身份／到期日</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/account/314?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '【台灣會員】如何查詢合約到期日'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">【台灣會員】如何查詢合約到期日</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/login/74?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '無法登入 KKBOX'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">無法登入 KKBOX</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/change-info/98?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '變更會員帳號'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">變更會員帳號</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/account-others/416?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': '【台灣會員】無法取消訂閱的情況說明'});"> <span class="fa fa-flag"></span> <h3 class="list__item__subject">【台灣會員】無法取消訂閱的情況說明</h3> </a> </li> <li class="list__item"> <a class="list__item__wrap" href="https://help.kkbox.com/tw/zh-tw/account/account-others/329?p=kkbox" onclick="dataLayer.push({'event': 'trackClick', 'category': 'Question', 'action': 'ClickTopQuestion', 'label': 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