Frequently Asked Questions (FAQs) | Sportsnet® Holidays

<!DOCTYPE html><html dir="" lang="en"><head><meta content="width=device-width, initial-scale=1.0, user-scalable=no" name="viewport" /><title>Frequently Asked Questions (FAQs) | Sportsnet® Holidays</title><meta content="Get the answers you're looking for from Sportsnet® Holidays' dedicated Sports Travel Professionals, before you take to the world's biggest sporting events." name="description" /><meta content="LS3hHdtZY9FI7hhCR8iwURmO7h7cMLp87h4Vf7mRSEE" name="google-site-verification" /><script>window.locale = "en" window.sidebar_info = "" window.phone_numbers = {"AU":"1300 888 858","NZ":"0800 658 745","default":"+61 3 9482 9411"} window.brand_name = "Sportsnet Holidays" window.chat_color = "#eb242e" window.aggregateGaId = 'UA-96277800-1'; window.googleAnalyticsId = "UA-264279897-1"; window.name = "sportsnet" window.js_entrypoint = "" window.chat_service = "zopim"</script><script>window.languages = [];</script><script>window.abbreviation = "SNH"; window.googleAnalytics4Id = 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Account</div></a></li></ul></div><div class="nav-item menu-item"><a class="navbar-cart navCartLink" id="navCartLink"><span class="badge badge-number" id="badge"></span><span class="icon-shopping"></span></a><div id="navCartForm"></div></div></div></nav></div></header><main class="stripe-elements" role="main"><div class="container-fluid d-sm-block breadcrumb" id="breadcrumb"><div class="container"><div class="breadcrumb-list"><div class="row"><div class="col-md-12 text-left"><ol class="breadcrumb"><li><a href="/">Home</a></li><li><a href="/about-us">About Us</a></li><li>FAQs</li></ol></div></div></div></div></div><div class="container margin-top-50 margin-bottom-80"> <div class="row"> <div class="col-sm-12"> <h1 class="h2-white">Frequently Asked Questions</h1> <p>Sportsnet® Holidays’ travel packages come complete with your official tickets, itinerary, directions, point of sales contact, plus guides and maps to aid your sports travel experience. </p> <p>Below are some commonly asked questions we receive from our patrons. If you can’t find the answer you’re looking for below, please email us or call <span><a href="tel:1300 888 858" class="phone-numbers phone-AU hidden" id="phone-AU">1300 888 858</a><a href="tel:0800 658 745" class="phone-numbers phone-NZ hidden" id="phone-NZ">0800 658 745</a><a href="tel:+61 3 9482 9411" class="phone-numbers phone-default displayed" id="phone-default">+61 3 9482 9411</a></span> to speak to one of our event sales specialists. </p> <h2 class="h2-white margin-top-40">About Sportsnet </h2> <div aria-multiselectable="true" class="panel-group margin-top-30" id="accordion" role="tablist"> <div class="panel panel-default"> <div class="panel-heading" id="heading1" role="tab"> <p class="panel-title"> <a aria-controls="collapse1" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse1" role="button" data-bs-toggle="collapse" data-bs-target="#collapse1"> Do your travel packages include official tickets? </a> </p> </div> <div aria-labelledby="heading1" class="panel-body panel-collapse collapse" id="collapse1" role="tabpanel"> <p>Yes. We partner directly with organisations like the Rugby World Cup, Formula 1, MotoGP, Repco Supercars, Victoria Racing Club, etc. to get access to official tickets for our travel packages. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading2" role="tab"> <p class="panel-title"> <a aria-controls="collapse2" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse2" role="button" data-bs-toggle="collapse" data-bs-target="#collapse2"> How do you have tickets to events that are not available elsewhere? </a> </p> </div> <div aria-labelledby="heading2" class="panel-body panel-collapse collapse " id="collapse2" role="tabpanel"> <p>Through our official partnerships, we can receive tickets to events prior to public sale, and can continue to sell our allocation once events have sold out through other official platforms. </p> </div> </div>            <div class="panel panel-default"> <div class="panel-heading" id="heading4" role="tab"> <p class="panel-title"> <a aria-controls="collapse4" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse4" role="button" data-bs-toggle="collapse" data-bs-target="#collapse4"> Where is Sportsnet Holidays’ head office located? </a> </p> </div> <div aria-labelledby="heading4" class="panel-body panel-collapse collapse " id="collapse4" role="tabpanel"> <p>Our head office is located at 425 Smith Street, Fitzroy VIC 3065, and our opening hours are:</p> <p><strong>Monday:</strong> 8:30am – 5:30pm<br> <strong>Tuesday:</strong> 8:30am – 5:30pm <br> <strong>Wednesday:</strong> 8:30am – 5:30pm <br> <strong>Thursday:</strong> 8:30am – 5:30pm <br> <strong>Friday:</strong> 8:30am – 5:30pm <br> <strong>Saturday:</strong> Closed <br> <strong>Sunday:</strong> Closed </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading33" role="tab"> <p class="panel-title"> <a aria-controls="collapse33" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse4" role="button" data-bs-toggle="collapse" data-bs-target="#collapse33"> Is Sportsnet Holidays an accredited travel agent?</a> </p> </div> <div aria-labelledby="heading33" class="panel-body panel-collapse collapse " id="collapse33" role="tabpanel"> <p>Sportsnet Holidays is proud to be an Australian Travel Industry Association (ATIA) accredited travel agency. As an industry-accredited agency, you can book with the confidence that Sportsnet’s travel packages and tours are credible and certified by Australia's peak travel industry body. ATAS Accreditation No: A17297.</p> </div> </div> </div> <h2 class="h2-white margin-top-40">Purchasing a travel package</h2> <div aria-multiselectable="true" class="panel-group margin-top-30" id="accordion" role="tablist"> <div class="panel panel-default"> <div class="panel-heading" id="heading5" role="tab"> <p class="panel-title"> <a aria-controls="collapse5" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse5" role="button" data-bs-toggle="collapse" data-bs-target="#collapse5"> How can I purchase a travel package? </a> </p> </div> <div aria-labelledby="heading5" class="panel-body panel-collapse collapse" id="collapse5" role="tabpanel"> <p>We encourage you to book your travel packages online. The process is very simple, taking less than two minutes. Alternatively, you can call one of our event sales specialists to discuss your options and finalise your booking. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading6" role="tab"> <p class="panel-title"> <a aria-controls="collapse6" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse6" role="button" data-bs-toggle="collapse" data-bs-target="#collapse6"> How do I know if tickets are available? </a> </p> </div> <div aria-labelledby="heading6" class="panel-body panel-collapse collapse" id="collapse6" role="tabpanel"> <p>If a certain ticket category is available, you will be able to choose your desired quantity and add it to your cart. A sold-out message will appear if tickets are no longer available. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading7" role="tab"> <p class="panel-title"> <a aria-controls="collapse7" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse7" role="button" data-bs-toggle="collapse" data-bs-target="#collapse7"> How does your deposit program work? </a> </p> </div> <div aria-labelledby="heading7" class="panel-body panel-collapse collapse" id="collapse7" role="tabpanel"> <p>For packages that are not yet on sale, you can place a non-refundable deposit to secure first access to packages when they are available. The cost of your deposit will then be taken off the overall cost of the package. </p> <p>Deposits are on a per-person basis, so you should select the number of deposits required based on the number of people in your group looking to purchase a package when they are available. </p> <p>Once you have a deposit placed with Sportsnet, it can be used on any available travel package. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading8" role="tab"> <p class="panel-title"> <a aria-controls="collapse8" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse8" role="button" data-bs-toggle="collapse" data-bs-target="#collapse8"> Can I request a special seat at the event? </a> </p> </div> <div aria-labelledby="heading8" class="panel-body panel-collapse collapse" id="collapse8" role="tabpanel"> <p>Some of our packages include access to specific grandstands or spectating areas, but selecting a specific seat online is not possible. However, you can contact us with your preference when ordering tickets and we will do our best to satisfy your request. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading9" role="tab"> <p class="panel-title"> <a aria-controls="collapse9" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse9" role="button" data-bs-toggle="collapse" data-bs-target="#collapse9"> Can I cancel my ticket order? </a> </p> </div> <div aria-labelledby="heading9" class="panel-body panel-collapse collapse" id="collapse9" role="tabpanel"> <p>After you have confirmed your order, we cannot accept cancellations. Contact your event sales specialist for cancellation policies. Should you be unable to attend the event or in the case of the event cancellation, please check the terms & conditions in your purchase agreement. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading10" role="tab"> <p class="panel-title"> <a aria-controls="collapse10" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse10" role="button" data-bs-toggle="collapse" data-bs-target="#collapse10"> Can I add tickets to my order after the booking has been processed? </a> </p> </div> <div aria-labelledby="heading10" class="panel-body panel-collapse collapse" id="collapse10" role="tabpanel"> <p>We recommend you place a new order if you wish to book more tickets after your original booking has been processed. Should you wish the two orders to be sitting together, please contact your event sales specialist and we will do our best to accommodate your request. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading11" role="tab"> <p class="panel-title"> <a aria-controls="collapse11" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse11" role="button" data-bs-toggle="collapse" data-bs-target="#collapse11"> Can I modify my order? </a> </p> </div> <div aria-labelledby="heading11" class="panel-body panel-collapse collapse" id="collapse11" role="tabpanel"> <p>Orders are not generally changeable. However, if you have a request please contact one of your event sales specialist by email or telephone. </p> </div> </div>                  <div class="panel panel-default"> <div class="panel-heading" id="heading15" role="tab"> <p class="panel-title"> <a aria-controls="collapse15" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse15" role="button" data-bs-toggle="collapse" data-bs-target="#collapse15"> How secure is my personal information? </a> </p> </div> <div aria-labelledby="heading15" class="panel-body panel-collapse collapse" id="collapse15" role="tabpanel"> <p>We will generally never share personally identifiable information about you with third parties, excluding our official partnerships. Sportsnet may send personally identifiable information about you, including your email address, to other companies or people in special circumstances, such as: </p> <ol> <li>We have your consent to share the information;</li> <li>We need to share this information to provide to you the information, product or service you have requested; </li> <li>We respond to subpoenas, court orders or legal process; or</li> <li>We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law. </li> </ol> <p>View our complete privacy statement here. <a href="/privacy-policy" target="_blank">http://sportsnetholidays.com/privacy-policy/</a></p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading16" role="tab"> <p class="panel-title"> <a aria-controls="collapse16" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse16" role="button" data-bs-toggle="collapse" data-bs-target="#collapse16"> Is there a limit to the number of online packages I can purchase? </a> </p> </div> <div aria-labelledby="heading16" class="panel-body panel-collapse collapse" id="collapse16" role="tabpanel"> <p>Yes, for online purchases, the maximum is 10 Official Ticket Packages per transaction. For transactions of more than 10, please contact our team by submitting a form, calling or emailing. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading17" role="tab"> <p class="panel-title"> <a aria-controls="collapse17" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse17" role="button" data-bs-toggle="collapse" data-bs-target="#collapse17"> What happens if my tickets are stolen, destroyed or lost? </a> </p> </div> <div aria-labelledby="heading17" class="panel-body panel-collapse collapse" id="collapse17" role="tabpanel"> <p>Stolen, destroyed or lost physical tickets cannot be replaced. If you have misplaced an electronic ticket, your sales specialist may be able to resend your ticket.</p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading18" role="tab"> <p class="panel-title"> <a aria-controls="collapse18" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse18" role="button" data-bs-toggle="collapse" data-bs-target="#collapse18"> Is there a contact for group or corporate bookings? </a> </p> </div> <div aria-labelledby="heading18" class="panel-body panel-collapse collapse" id="collapse18" role="tabpanel"> <p>Yes, please contact our corporate event sales specialist via email at <a href="mailto:cdarcy@sportsnetcorp.com">cdarcy@sportsnetcorp.com</a> or via phone at <span><a href="tel:1300 888 858" class="phone-numbers phone-AU hidden" id="phone-AU">1300 888 858</a><a href="tel:0800 658 745" class="phone-numbers phone-NZ hidden" id="phone-NZ">0800 658 745</a><a href="tel:+61 3 9482 9411" class="phone-numbers phone-default displayed" id="phone-default">+61 3 9482 9411</a></span></p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading19" role="tab"> <p class="panel-title"> <a aria-controls="collapse19" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse19" role="button" data-bs-toggle="collapse" data-bs-target="#collapse19">Can I customise my travel package with other experiences for myself and my group? </a> </p> </div> <div aria-labelledby="heading19" class="panel-body panel-collapse collapse" id="collapse19" role="tabpanel"> <p>Our event sales specialists are here to help you with all your travel needs. Complete the form below, call or email and an event specialist from Sportsnet will contact you to help you find the right package for you. </p> </div> </div> </div> <h2 class="h2-white margin-top-40">Shopping cart</h2> <div aria-multiselectable="true" class="panel-group margin-top-30" id="accordion" role="tablist"> <div class="panel panel-default"> <div class="panel-heading" id="heading20" role="tab"> <p class="panel-title"> <a aria-controls="collapse20" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse20" role="button" data-bs-toggle="collapse" data-bs-target="#collapse20"> What is a shopping cart? </a> </p> </div> <div aria-labelledby="heading20" class="panel-body panel-collapse collapse" id="collapse20" role="tabpanel"> <p>The cart is used for storing the tickets you reserve before proceeding to the checkout. After adding tickets to your cart, you can easily remove them or change the desired number. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading21" role="tab"> <p class="panel-title"> <a aria-controls="collapse21" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse21" role="button" data-bs-toggle="collapse" data-bs-target="#collapse21"> How can I add tickets to my cart? </a> </p> </div> <div aria-labelledby="heading21" class="panel-body panel-collapse collapse" id="collapse21" role="tabpanel"> <p>Find the tickets you want, enter the desired number of travellers, and then click the “Add to Cart” button. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading22" role="tab"> <p class="panel-title"> <a aria-controls="collapse22" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse22" role="button" data-bs-toggle="collapse" data-bs-target="#collapse22"> How can I remove items from my cart? </a> </p> </div> <div aria-labelledby="heading22" class="panel-body panel-collapse collapse" id="collapse22" role="tabpanel"> <p>On the cart page, there is an option to the right of the item giving you the option to remove it from your cart. </p> </div> </div> </div> <h2 class="h2-white margin-top-40">Shipping</h2> <div aria-multiselectable="true" class="panel-group margin-top-30" id="accordion" role="tablist">                 <div class="panel panel-default"> <div class="panel-heading" id="heading24" role="tab"> <p class="panel-title"> <a aria-controls="collapse24" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse24" role="button" data-bs-toggle="collapse" data-bs-target="#collapse24"> When will my tickets be delivered? </a> </p> </div> <div aria-labelledby="heading24" class="panel-body panel-collapse collapse" id="collapse24" role="tabpanel"> <p>Depending on the event you are attending, you may receive a physical ticket or digital ticket to the event. Sportsnet aims to send all tickets to our guests 7-10 days prior to your trip, unless otherwise specified. Any physical documentation will be couriered to your shipping address 7-10 days prior to your trip and left at your address if nobody is there to accept it. Please note that this cannot be a PO box and must be located in Australia. You can also elect to pick up your documentation from your hotel upon arrival. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading14" role="tab"> <p class="panel-title"> <a aria-controls="collapse14" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse14" role="button" data-bs-toggle="collapse" data-bs-target="#collapse14"> Do you ship internationally? </a> </p> </div> <div aria-labelledby="heading14" class="panel-body panel-collapse collapse" id="collapse14" role="tabpanel"> <p>No, we do not ship to residential addresses outside of Australia. If your shipping address is outside of Australia, your documentation will be sent to your hotel to be collected upon arrival.</p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading14" role="tab"> <p class="panel-title"> <a aria-controls="collapse14" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse14" role="button" data-bs-toggle="collapse" data-bs-target="#collapse14"> Is shipping available to P.O boxes? </a> </p> </div> <div aria-labelledby="heading14" class="panel-body panel-collapse collapse" id="collapse14" role="tabpanel"> <p>No, shipping is not available to P.O. Boxes.</p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading13" role="tab"> <p class="panel-title"> <a aria-controls="collapse13" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse13" role="button" data-bs-toggle="collapse" data-bs-target="#collapse13"> Do my shipping and billing address have to be the same? </a> </p> </div> <div aria-labelledby="heading13" class="panel-body panel-collapse collapse" id="collapse13" role="tabpanel"> <p>For online transactions, your shipping and billing address must be the same. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading25" role="tab"> <p class="panel-title"> <a aria-controls="collapse25" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse25" role="button" data-bs-toggle="collapse" data-bs-target="#collapse25"> Can I provide a different delivery address? </a> </p> </div> <div aria-labelledby="heading25" class="panel-body panel-collapse collapse" id="collapse25" role="tabpanel"> <p>Yes. If you need your tickets delivered to an address other than the invoice address, please contact us with details. For online transactions, your shipping and billing address must be the same. </p> </div> </div> </div> <h2 class="h2-white margin-top-40">Payment</h2> <div aria-multiselectable="true" class="panel-group margin-top-30" id="accordion" role="tablist"> <div class="panel panel-default"> <div class="panel-heading" id="heading26" role="tab"> <p class="panel-title"> <a aria-controls="collapse26" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse26" role="button" data-bs-toggle="collapse" data-bs-target="#collapse26"> What types of payments do you accept? </a> </p> </div> <div aria-labelledby="heading26" class="panel-body panel-collapse collapse" id="collapse26" role="tabpanel"> <p>We accept credit card payment and bank transfers. To pay via bank transfer, you will first need to receive an invoice from one of our event sales specialists. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading27" role="tab"> <p class="panel-title"> <a aria-controls="collapse27" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse27" role="button" data-bs-toggle="collapse" data-bs-target="#collapse27"> How safe is the payment using my credit card? </a> </p> </div> <div aria-labelledby="heading27" class="panel-body panel-collapse collapse" id="collapse27" role="tabpanel"> <p>Our payment platform is fully secured. An "SSL" (Secure Socket Layer) connection exists between your browser and the server. This means that data is transferred only after being encrypted and thus cannot be abused by third parties. Your personal data is only used to carry out your order. </p> <p>Our server guarantees the highest possible level of encryption currently available. </p> <p>Should you prefer not to transfer your data over the Internet despite our high security standards, we would be happy to accept your credit card information by telephone or email. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading28" role="tab"> <p class="panel-title"> <a aria-controls="collapse28" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse28" role="button" data-bs-toggle="collapse" data-bs-target="#collapse28"> When will my credit card account be debited? </a> </p> </div> <div aria-labelledby="heading28" class="panel-body panel-collapse collapse" id="collapse28" role="tabpanel"> <p>As soon as your order has been confirmed, your credit card account will be debited with the amount due as per your booking. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading29" role="tab"> <p class="panel-title"> <a aria-controls="collapse29" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse29" role="button" data-bs-toggle="collapse" data-bs-target="#collapse29"> When must the bank transfers be paid? </a> </p> </div> <div aria-labelledby="heading29" class="panel-body panel-collapse collapse" id="collapse29" role="tabpanel"> <p>Once you have successfully placed your order by email or telephone, an invoice will be emailed to you as a pdf file. The invoice states the date the payment is due. </p> </div> </div> <div class="panel panel-default"> <div class="panel-heading" id="heading30" role="tab"> <p class="panel-title"> <a aria-controls="collapse30" aria-expanded="true" class="arrow_link" data-parent="#accordion" href="#collapse30" role="button" data-bs-toggle="collapse" data-bs-target="#collapse30"> My payment was refused, what should I do? </a> </p> </div> <div aria-labelledby="heading30" class="panel-body panel-collapse collapse" id="collapse30" role="tabpanel"> <p>Please use one of the following options to finalise your order:</p> <ul> <li>Try again, perhaps with another credit card.</li> <li>Fill out and return a credit card authorisation form (available on request from our sales department). </li> <li>Contact your sales representative for assistance with the purchase. </li> <li>Payment by bank transfer.</li> <li>Contact your bank to authorize the payment.</li> </ul> </div> </div> </div> </div> </div> </div><div data-code="SG" id="country-code"></div></main><footer class="stripe-elements"><style type="text/css"> .early-bird-tag { font-weight: bolder; 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} @media (max-width: 767px) { .hidden-xs { display: none !important; } } @media (min-width: 768px) and (max-width: 991px) { .hidden-sm { display: none !important; } } .full-width-red-bg { background-color: #eb242e; } .full-width-red-bg h1 { color: #fff; } .flex { display: flex; } .align-center { align-items: center; } @media (min-width: 992px) { .full-width-red-bg { padding: 40px; } } @media (max-width: 991px) { .full-width-red-bg { padding: 20px; } } /***** Footer Styling *****/ footer { background-color: #e6e6e6; padding: 40px 0 30px; } .small-footer-links a, .footer-links li a { color: #333; font-weight: 300; } .small-footer-links a:hover, .footer-links li a:hover { color: #eb242e; } @media (max-width: 767px) { footer .social-container { border-top: 1px solid #999; padding-top: 40px; margin-top: 40px; } } .footer-divider { border-top: 1px solid #999; } footer .footer-links { list-style-type: none; padding: 0; float: left; margin: 0; } @media (min-width: 992px) { footer .footer-links li { float: left; margin-right: 50px; } .desktop-right { float: right; } } footer .social-container .social-icon { list-style-type: none; margin: 0; padding: 0; text-align: center; color: #e6e6e6; } footer .social-container .social-icon .social-icon-wrapper { float: left; height: 28px; width: 28px; border-radius: 100%; background-color: #333; margin-right: 8px; } /****** Package Hotel ******/ .hotels { display: flex; gap: 50px; flex-wrap: wrap; position: relative; } .hotel-wrapper { display: flex; flex-direction: row; flex: 0 0 calc(50% - 25px); position: relative; flex-wrap: wrap; } .hotel-wrapper .hotel-image { position: absolute; top: 0; left: 5%; bottom: 0; width: 20%; } .hotel-wrapper .hotel-image img { display: block; width: 100%; height: 100%; object-fit: cover; } .hotel-wrapper .hotel-details { flex: 1 0 75%; } .hotel-wrapper .hotel-details .hotel-title { background: black; color: white; padding: 10px 10px 10px 38%; width: 100%; margin-top: 20px; font-size: 1.2rem; font-weight: bold; text-transform: uppercase; font-family: "Barlow Condensed", sans-serif; } .hotel-wrapper .hotel-details a { color: #eb242e; padding: 0 10px 10px 38%; } .hotel-wrapper .hotel-stars { flex: 0 0 25%; display: flex; padding: 10px; font-size: 1.5rem; align-items: center; gap: 5% } .package-pricing-wrapper { position: relative; } /***** Itinerary ********/ .panel-group .panel { margin-bottom: 3px; position: relative; border-bottom: none; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-body:before { content: ''; border-left: 3px solid #CCC; position: absolute; top: 0; bottom: 0; left: 20px; z-index: 3; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading:before { content: ''; border-left: 3px solid #CCC; position: absolute; top: 0; bottom: 0; left: 19px; z-index: 2; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading:after { content: ''; position: absolute; top: 33px; background: #FFF; border-radius: 50%; border: 2px solid #CCC; height: 19px; width: 19px; left: 10.5px; z-index: 3; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-body:after { content: ''; position: absolute; top: 33px; background: #FFF; border-radius: 50%; border: 2px solid #CCC; height: 20px; width: 20px; left: 11px; z-index: 4; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-body.in:before, .panel-group .panel .panel-body.show:before, .panel-group .panel .panel-collapse.in .panel-body:before, .panel-group .panel .panel-collapse.show .panel-body:before { border-left: 3px solid rgba(235, 36, 46, 1); transition: all 0.3s ease-in-out; } .panel-group .panel .panel-body.in:after, .panel-group .panel .panel-body.show:after, .panel-group .panel .panel-collapse.in .panel-body:after, .panel-group .panel .panel-collapse.show .panel-body:after { background: rgba(235, 36, 46, 1); border: 2px solid rgba(235, 36, 46, 1); transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading { text-transform: uppercase; font-weight: bold; font-family: "Barlow Condensed", sans-serif; background: #FFFFFF; border: 1px solid #CCCCCC; padding: 20px 20px 20px 50px; color: #000000; font-size: 1.5em; position: relative; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading .panel-title { text-transform: uppercase; font-weight: bold; font-family: "Barlow Condensed", sans-serif; color: #000000; font-size: 1em; margin: 0; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading .panel-title a { font-weight: bold; font-family: "Barlow Condensed", sans-serif; color: #000000; max-width: 90%; display: block; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading a::after { font-family: FontAwesome; font-size: 2.3em; line-height: 0.9; padding-left: 0; color: #CCCCCC; content: "\f107"; transform: translate(0, 35%); top: 0; transition: all 0.3s ease-in-out; } .panel-group .panel .panel-heading .collapsed::after { content: "\f106"; top: 0; transform: translate(0, 28%); transition: all 0.3s ease-in-out; } .panel-group .panel .panel-body { background: #FFFFFF; border-left: 1px solid #CCCCCC; border-right: 1px solid #CCCCCC; border-bottom: 1px solid #CCCCCC; padding: 20px 20px 20px 50px; transition: all 0.3s ease-in-out; } @media (min-width: 992px) { .container-fluid { padding: 50px 60px; } } @media (max-width: 991px) { .container-fluid { padding: 20px; } } .blog-wrapper { display: flex; } .blog-link:hover { text-decoration: none; } .blog-link { display: flex; align-content: flex-start; align-items: flex-start; flex-direction: column; margin-top: 30px; width: 100%; } .blog-summary { margin-top: 1em; font-size: 13px; font-weight: 100; line-height: 1.6em; font-family: Graphik; } .blog-img { background-size: cover; background-position: center; position: relative; overflow: hidden; -webkit-transition: transform 0.5s ease-out; transition: transform 0.5s ease-out; height: 200px; width: 100%; } .blog-description { background-color: #111; padding: 20px; text-align: center; width: 90%; margin-left: auto; margin-right: auto; display: flex; flex: 1 1 auto; align-items: stretch; flex-direction: column; z-index: 1; margin-top: -50px; -webkit-transition: transform 0.5s ease-out; transition: transform 0.5s ease-out; justify-content: center; } .blog-category { text-transform: uppercase; color: #ec1c23; font-size: 0.9rem; } .blog-title { font-family: "Barlow Condensed", sans-serif; text-transform: uppercase; font-size: 1.5rem; line-height: 1.8rem; font-weight: 700; color: #fff; margin-bottom: 5px; } .blog-date { color: #fff; font-size: 0.9rem; margin-bottom: 0; font-weight: 300; } @media (min-width: 992px) { .blog-link:hover .blog-img, .blog-link:hover .blog-description { -webkit-transition: transform 0.5s ease-out; transition: transform 0.5s ease-out; transform: scale(1.05); overflow: hidden; } } @media (max-width: 991px) { .container-fluid { padding: 20px; } } @media (max-width: 767px) { .blog-wrapper { width: 100%; } } /****** Extra details *******/ .extra-details-wrapper { position: relative; } .extra-details-content { width: 60vw; padding: 3%; position: absolute; top: 0; z-index: 1; transform: translate(-50%, -50%); z-index: 9; left: 50%; text-align: center; } .extra-details-content p:last-of-type { margin: 0; } /****** content-container *********/ .content-container { background: #000000; position: relative; display: flex; z-index: 1; } .content-container.left { justify-content: flex-start; } .content-container.right { justify-content: flex-end; } .content-container .content-container-content { width: 70%; padding: 10% 5% 10% 15%; } .content-container.content-container-full .content-container-content { width: 100%; padding: 2% 5% 5% 5%; } .content-container.content-container-stack .content-container-image-bottom, .content-container.content-container-stack.left .content-container-image-bottom, .content-container.content-container-stack.right .content-container-image-bottom { width: 25%; position: absolute; bottom: -5%; left: 10%; height: 50%; object-fit: cover; } .content-container .content-container-content h2, .content-container .content-container-content .h2 { color: #000000; font-weight: 700; font-size: 3rem; } .content-container .content-container-content h3, .content-container .content-container-content .h3, .content-container .content-container-content h4, .content-container .content-container-content .status-text { color: #AAA; font-size: 1.5rem; font-weight: 700; margin-bottom: 40px; text-align: left; text-transform: uppercase; } .content-container.right .content-container-image { position: absolute; } .content-container.right .content-container-image-top { top: 10%; left: 0; width: 40%; height: 35%; object-fit: cover; } .content-container.right .content-container-image-bottom { width: 25%; position: absolute; bottom: 15%; left: 10%; height: 30%; object-fit: cover; } .content-container.left .content-container-content { padding: 5% 15% 5% 5%; } .content-container.left .content-container-content.content-container-content-extra-padding { padding: 10% 15% 10% 5%; } .content-container.left .content-container-image { position: absolute; } .content-container.left .content-container-image-top { top: 10%; right: 0; width: 40%; height: 35%; object-fit: cover; } .content-container.left .content-container-image-center { right: 0; width: 40%; height: 70%; object-fit: cover; top: 50%; transform: translate(0, -60%); } .content-container.left .content-container-image-bottom { width: 25%; position: absolute; bottom: 15%; right: 10%; height: 30%; object-fit: cover; } /****** Black-white banner ******/ .black-white-banner { position: relative; min-height: 400px; } .black-white-banner .black-white-image { position: absolute; top: 0; right: 0; left: 0; bottom: 0; width: 100%; height: 100%; object-fit: cover; -webkit-filter: grayscale(100%); filter: grayscale(100%); } .black-white-banner .black-white-title { margin: 0; } /******* upcoming-events-container *******/ .upcoming-events-container { padding-top: 100px !important; } .upcoming-events-container .upcoming-events-row { display: flex; gap: 20px; flex-wrap: wrap; } .upcoming-events-container .upcoming-events-column { position: relative; flex: 1 1 calc(33.33333% - 14px); max-width: calc(33.33333% - 14px); background-size: cover; background-position: center; display: flex; padding: 2%; min-height: 400px; flex-wrap: wrap; align-content: flex-end; } .upcoming-events-container .upcoming-events-image { max-width: 100%; object-fit: cover; width: 100%; height: 100%; } .upcoming-events-container .upcoming-events-title { z-index: 2; font-size: 1.7rem; width: 100%; transition: all 0.3s ease-in-out; } .upcoming-events-container .upcoming-events-sub-title { z-index: 2; font-size: 1.4rem; margin: 0 0 20px 0; width: 100%; transition: all 0.3s ease-in-out; } .upcoming-events-container .upcoming-events-button { z-index: 2; opacity: 0; padding: 0; border-width: 0px; transition: all 0.3s ease-in-out; /*color: transparent;*/ font-size: 0; line-height: 0em; } .upcoming-events-container .upcoming-events-column:hover .upcoming-events-button { display: block; transition: all 0.3s ease-in-out; height: auto; opacity: 1; padding: 10px 20px; border-width: 1px; font-size: 1rem; line-height: 1.4rem; } /****** Image slider *******/ .image-slider-wrapper { display: flex; max-height: 650px; overflow: hidden; } .image-slider-title { margin: 120px 0 60px 0; } .image-slider-link { flex: 0 0 auto; width: 30%; -webkit-clip-path: polygon(35% 0, 100% 0%, 65% 100%, 0% 100%); clip-path: polygon(35% 0, 100% 0%, 65% 100%, 0% 100%); margin-left: -3%; margin-right: -6%; position: relative; } .image-slider-link .image-slider-content { display: none; } .image-slider-link:first-of-type { border-left: 0; margin-left: 0%; margin-right: -6%; clip-path: polygon(0% 0, 100% 0%, 64% 100%, 0% 100%); } .image-slider-link:first-of-type.active { clip-path: polygon(0% 0, 100% 0%, 79% 100%, 0% 100%); } .image-slider-link.active { width: 50%; -webkit-clip-path: polygon(21% 0, 100% 0%, 79% 100%, 0% 100%); clip-path: polygon(21% 0, 100% 0%, 79% 100%, 0% 100%); margin-left: -3%; margin-right: -6%; } .image-slider-link.active .image-slider-content { display: block; position: absolute; bottom: 5%; left: 10%; right: 25%; } .image-slider-image { display: block; width: 100%; height: 100%; object-fit: cover; } /****** Newsletter Container *******/ .newsletter-container { position: relative; padding-bottom: 120px; } /****** Image slider *******/ .image-slider-wrapper { display: flex; max-height: 650px; overflow: hidden; } .image-slider-title { margin: 120px 0 60px 0; } .image-slider-link { flex: 0 0 auto; width: 30%; -webkit-clip-path: polygon(35% 0, 100% 0%, 65% 100%, 0% 100%); clip-path: polygon(35% 0, 100% 0%, 65% 100%, 0% 100%); margin-left: -3%; margin-right: -6%; position: relative; } .image-slider-link .image-slider-content { display: none; } .image-slider-link:first-of-type { border-left: 0; margin-left: 0%; margin-right: -6%; clip-path: polygon(0% 0, 100% 0%, 64% 100%, 0% 100%); } .image-slider-link:first-of-type.active { clip-path: polygon(0% 0, 100% 0%, 79% 100%, 0% 100%); } .image-slider-link.active { width: 50%; -webkit-clip-path: polygon(21% 0, 100% 0%, 79% 100%, 0% 100%); clip-path: polygon(21% 0, 100% 0%, 79% 100%, 0% 100%); margin-left: -3%; margin-right: -6%; } .image-slider-link.active .image-slider-content { display: block; position: absolute; bottom: 5%; left: 10%; right: 25%; } .image-slider-image { display: block; width: 100%; height: 100%; object-fit: cover; } /****** Generic Styles *******/ .white-text { color: #ffffff; } .light-grey-text { color: #cccccc; } .red-overlay { background: #eb242e; position: absolute; height: 100%; width: 100%; top: 0; left: 0; } .red-background-text-no-spacing { padding: 25px 50px; max-width: 80%; background: #eb242e; display: inline-block; } .red-background-text { position: absolute; bottom: 0; z-index: 1; padding: 25px 50px; transform: translateY(50%); max-width: 80%; } .red-background-text.top { top: 0; transform: translateY(-50%); bottom: initial; display: flex; flex-direction: row; justify-content: center; align-items: center; } .currency_exchange_form { margin: 0 15px; } .grey-image { -webkit-filter: grayscale(100%); filter: grayscale(100%); } .darken-image { -webkit-filter: brightness(0.8); filter: brightness(0.8); } .red-background { background: #eb242e; z-index: 2; position: absolute; bottom: 0; padding: 25px 50px; transform: translateY(50%); max-width: 80%; } .red-background h3 { margin: 0; } .white-background { background: #FFFFFF; } .grey-background { background: #e6e6e6; } .black-background { background: #000000; } .right { right: 0; } .left { left: 0; } .no-padding { padding: 0; } .shade { background: rgb(0, 0, 0); background: linear-gradient(0deg, rgba(0, 0, 0, 1) 15%, rgba(255, 255, 255, 0) 40%); position: absolute; top: 0; bottom: 0; right: 0; left: 0; transition: all 0.4s ease-in-out; } .center { text-align: center; } @media (max-width: 1240px) { .hotel-wrapper .hotel-details { flex: 1 0 100%; } .hotel-wrapper .hotel-details .hotel-title, .hotel-wrapper .hotel-details a, .hotel-wrapper .hotel-stars { padding: 10px 10px 10px 30%; } } @media (max-width: 992px) { .extra-details-content p { font-size: 0.9em; } } @media (max-width: 800px) { .container-fluid.extra-padding { padding: 50px 20px; } .content-container.left .content-container-content.content-container-content-extra-padding { padding: 80px 20px; } .container-fluid.package-pricing-wrapper, .package-pricing-wrapper { padding-top: 60px; } .package-inclusions-img { height: 200px; } .customer-request-form .info_request .column { max-width: 100%; } .content-container.left .content-container-image-center, .content-container.right .content-container-image-top, .content-container.right .content-container-image-bottom, .content-container.left .content-container-image-top, .content-container.left .content-container-image-bottom { display: none; } .content-container .content-container-content { width: 100%; padding: 10% 5%; } .content-container.left .content-container-content, .content-container.right .content-container-content { padding: 10% 5%; } .content-container .content-container-content h2, .content-container .content-container-content .h2 { font-size: 2rem; } .red-background, .red-background-text-no-spacing { padding: 20px 20px; } .black-white-banner { min-height: 250px } .hotel-wrapper, .hotel-wrapper .hotel-details, .hotel-wrapper .hotel-stars { flex: 1 0 100%; } .hotels .hotel-stay-details { flex: 1 0 100%; } .hotel-wrapper .hotel-details .hotel-title, .hotel-wrapper .hotel-details a, .hotel-wrapper .hotel-stars { padding: 10px 10px 10px 45%; } .hotel-wrapper .hotel-stars .star { max-width: calc(9% - 8px); } .content-container.content-container-stack { padding-top: 200px; } .content-container.content-container-stack .content-container-image-top { display: block; left: 50%; transform: translate(-50%, -50%); top: initial; max-width: 80%; width: 80%; max-height: 250px; } .content-container.content-container-stack .content-container-content { padding-top: 200px; } .extra-details-content { width: 90vw; padding: 5%; margin-top: -100px; position: initial; transform: initial; } .header-container .header-content h1 { font-size: 2rem; margin-bottom: 1rem; } .header-container .header-content p { font-size: 1.1em; } .header-container-with-extra, .header-container.header-container-with-extra { min-height: 400px; } .black-white-banner .black-white-content { padding: 25px; max-width: 90%; } .hotel-wrapper .hotel-image { width: 35%; } #packageForm { width: 100%; } .upcoming-events-container .upcoming-events-column { width: 100%; max-width: 100%; padding: 5%; flex: 1 0 100%; min-height: 250px; } .upcoming-events-container .upcoming-events-title { font-size: 1.4rem; } .upcoming-events-container .upcoming-events-sub-title { font-size: 1.2rem; } .hotel-wrapper .hotel-stars { gap: 2%; } .hotel-wrapper .hotel-stars i { font-size: 24px; } .panel-heading a::after { right: 20px; } .panel-group .panel .panel-heading a::after { transform: translate(0, 74%); font-size: 1.5em; } .extra-details-wrapper.content-container.left .content-container-content { padding: 0 5%; } .panel-group .panel .panel-heading .collapsed::after { transform: translate(0, 70%); } } } @media (min-width: 768px) { .renderable_package .row { justify-content: center; } } </style> <style> /*Override Styles*/ .redesign-wrapper.f1-redesign-show { display: flex; flex-direction: column; align-items: center; } .redesign-wrapper.f1-redesign-show > h2 { display: none; } .redesign-wrapper.f1-redesign-show .ticket-hotel-wrapper { display: flex; gap: 3rem; padding: 4rem; } .room-information .retail-room-purchasing { width: 100%; } .room-information .retail-room-purchasing .retail-room-pricing { font-size: 1.4rem; } .retail-room-pricing .total-price .currency-to-update { font-size: 1.4rem !important; margin-left: .5rem; } .retail-room-pricing .total-price .hotel-show-stay-length { font-size: 1.4rem !important; } .retail-room-card-container .retail-room-purchasing .btn-size { margin-top: 1rem; position: static; max-widt: auto; } @media (max-width: 820px) { .redesign-wrapper.f1-redesign-show .ticket-hotel-wrapper { display: flex; flex-direction: column; gap: 2rem; } } </style> <div class="container"> <div class="row"> <div class="col-md-8"> <ul class="footer-links"> <li><a href="/all-events">Calendar of Events</a></li> <li><a href="/about-us">About Sportsnet</a></li> <li><a href="/blog">Inspiration</a></li> <li><a href="/contact-us">Contact Us</a></li> </ul> </div> <div class="col-md-4"> <div class="social-container desktop-right"> <ul class="social-icon"> <li class="facebook social-icon-wrapper"> <a class="social-icon" href="https://www.facebook.com/SportsnetHolidays/" target="_blank"><i class="fa fa-facebook"> </i></a> </li> <li class="twitter social-icon-wrapper"> <a class="social-icon" href="https://twitter.com/sportsnethols" target="_blank"><i class="fa fa-twitter"> </i></a> </li> <li class="instagram social-icon-wrapper"> <a class="social-icon" href="https://www.instagram.com/sportsnetholidays/" target="_blank"><i aria-hidden="true" class="fa fa-instagram"></i></a> </li> <li class="linkedin social-icon-wrapper"> <a class="social-icon" href="https://au.linkedin.com/company/sportsnet-corporation-pty-ltd" target="_blank"><i aria-hidden="true" class="fa fa-linkedin"></i></a> </li> </ul> </div> </div> </div> <div class="row margin-top-40 margin-bottom-40"> <div class="col-sm-12"> <div class="footer-divider"></div> </div> </div> <div class="row"> <div class="col-md-8"> <p class="small margin-0">© 2025 Sportsnet Holidays. 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