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href="https://status.illinois.edu" >Status at Illinois</a></li><li><a href="http://cybersecurity.illinois.edu" >Cybersecurity</a></li><li><a href="http://researchit.illinois.edu" >Research IT</a></li> </ul> </nav> </il-header> </div> </div> </header> </div> <div id="primary_secondary_wrapper" class="d-flex flex-md-row flex-column justify-content-center il-formatted"> <main id="primary" class="site-main flex-grow-1" aria-label="Document Content"> <header class="page-header"> <h1 class="page-title">Author: <span>Ruth Kwak</span></h1> </header> <article id="post-16738" class="post-16738 post type-post status-publish format-standard has-post-thumbnail hentry category-cybersecurity category-events tag-cybersecurity-awareness"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/12/6ce2b816-859f-49ed-9e29-beae4d1d0633.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/12/03/what-happened-during-2024-cybersecurity-awareness-month/" rel="bookmark">What happened during 2024 Cybersecurity Awareness Month?</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/12/03/what-happened-during-2024-cybersecurity-awareness-month/" rel="bookmark"><time class="entry-date published" datetime="2024-12-03T14:26:27-05:00">December 3, 2024</time><time class="updated" datetime="2024-12-03T14:40:48-05:00">December 3, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Read about what happened during the 2024 Cybersecurity Awareness month in October. </p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/cybersecurity/" rel="category tag">Cybersecurity</a>, <a href="https://techservices.illinois.edu/category/events/" rel="category tag">Events</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/cybersecurity-awareness/" rel="tag">cybersecurity awareness</a></span> </footer> </article> <article id="post-16703" class="post-16703 post type-post status-publish format-standard has-post-thumbnail hentry category-about category-featured-story tag-behind-the-screens"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/11/kittens_2_sm-e1732294732480.jpg" alt="Kate Sammons with her two kittens in her home." class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/11/22/kate-sammons-behind-the-screens-working-the-webstore/" rel="bookmark">Kate Sammons behind the screens: Working the Webstore</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/11/22/kate-sammons-behind-the-screens-working-the-webstore/" rel="bookmark"><time class="entry-date published" datetime="2024-11-22T11:57:25-05:00">November 22, 2024</time><time class="updated" datetime="2024-12-03T14:06:03-05:00">December 3, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>The Webstore: a well-oiled machine where Illinois students, faculty and staff can find software for some of the best prices available. Learn more about who is behind the screens at the Tech Services Webstore! </p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/about/" rel="category tag">About</a>, <a href="https://techservices.illinois.edu/category/featured-story/" rel="category tag">Featured Story</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/behind-the-screens/" rel="tag">behind the screens</a></span> </footer> </article> <article id="post-16483" class="post-16483 post type-post status-publish format-standard has-post-thumbnail hentry category-about category-services tag-canvas tag-cloud tag-email tag-help-desk tag-media-space tag-services tag-teams tag-wifi"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/10/AdobeStock_127542029-scaled.jpeg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/10/04/record-breaking-enrollment-shapes-fall-2024-first-week-metrics/" rel="bookmark">Record-breaking enrollment shapes fall 2024 first-week metrics</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/10/04/record-breaking-enrollment-shapes-fall-2024-first-week-metrics/" rel="bookmark"><time class="entry-date published" datetime="2024-10-04T10:27:47-05:00">October 4, 2024</time><time class="updated" datetime="2024-10-15T10:50:41-05:00">October 15, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Record-breaking enrollment for fall 2024 shapes the usage of our services. See how our services performed this year.</p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/about/" rel="category tag">About</a>, <a href="https://techservices.illinois.edu/category/services/" rel="category tag">Services</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/canvas/" rel="tag">canvas</a>, <a href="https://techservices.illinois.edu/tag/cloud/" rel="tag">cloud</a>, <a href="https://techservices.illinois.edu/tag/email/" rel="tag">email</a>, <a href="https://techservices.illinois.edu/tag/help-desk/" rel="tag">help desk</a>, <a href="https://techservices.illinois.edu/tag/media-space/" rel="tag">media space</a>, <a href="https://techservices.illinois.edu/tag/services/" rel="tag">services</a>, <a href="https://techservices.illinois.edu/tag/teams/" rel="tag">teams</a>, <a href="https://techservices.illinois.edu/tag/wifi/" rel="tag">wifi</a></span> </footer> </article> <article id="post-16494" class="post-16494 post type-post status-publish format-standard has-post-thumbnail hentry category-services tag-help-desk tag-services tag-support"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/10/UI-240827-FZ-008-scaled.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/10/01/when-in-doubt-seek-us-out-the-new-illini-union-help-desk/" rel="bookmark">When in doubt, seek us out: The new Illini Union help desk</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/10/01/when-in-doubt-seek-us-out-the-new-illini-union-help-desk/" rel="bookmark"><time class="entry-date published" datetime="2024-10-01T14:54:41-05:00">October 1, 2024</time><time class="updated" datetime="2024-10-01T14:54:46-05:00">October 1, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Learn about our new Illini Union help desk location</p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/services/" rel="category tag">Services</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/help-desk/" rel="tag">help desk</a>, <a href="https://techservices.illinois.edu/tag/services/" rel="tag">services</a>, <a href="https://techservices.illinois.edu/tag/support/" rel="tag">support</a></span> </footer> </article> <article id="post-16378" class="post-16378 post type-post status-publish format-standard has-post-thumbnail hentry category-events tag-students tag-support tag-tech-points"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/09/Tech-Points-CIF-1.jpg" alt="Two volunteers volunteering at CIF during Tech Points" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/09/18/tech-points-2024-reaches-7000-students/" rel="bookmark">Tech Points 2024 reaches 7,000 students</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/09/18/tech-points-2024-reaches-7000-students/" rel="bookmark"><time class="entry-date published" datetime="2024-09-18T16:46:23-05:00">September 18, 2024</time><time class="updated" datetime="2024-09-23T14:42:53-05:00">September 23, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Authors: Allison Lappin & April Dukes Tech Points @ CIF Tech Points each year focuses on providing IT help for students, faculty and staff at the beginning of each fall semester. This year, the three-day event focused on boosting the visibility and effectiveness of our Help Desk while raising cybersecurity awareness. Through Tech Points, we […]</p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/events/" rel="category tag">Events</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/students/" rel="tag">students</a>, <a href="https://techservices.illinois.edu/tag/support/" rel="tag">support</a>, <a href="https://techservices.illinois.edu/tag/tech-points/" rel="tag">tech points</a></span> </footer> </article> <article id="post-16334" class="post-16334 post type-post status-publish format-standard has-post-thumbnail hentry category-featured-story category-itpro tag-collaboration tag-intern tag-it-pro tag-it-professionals tag-program tag-success"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/09/UI-02-130715-525-scaled.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/09/11/a-new-path-to-recruiting-it-talent-the-collaborative-it-internship-program/" rel="bookmark">A new path to recruiting IT talent: The Collaborative IT Internship Program</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/09/11/a-new-path-to-recruiting-it-talent-the-collaborative-it-internship-program/" rel="bookmark"><time class="entry-date published" datetime="2024-09-11T08:10:48-05:00">September 11, 2024</time><time class="updated" datetime="2024-10-01T15:00:27-05:00">October 1, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Finding fresh IT talent can be difficult. That’s why Kenn from the University of Illinois created a program to teach (anyone) to be a successful IT professional and connect them to jobs. Read more about it. </p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/featured-story/" rel="category tag">Featured Story</a>, <a href="https://techservices.illinois.edu/category/itpro/" rel="category tag">IT Pro</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/collaboration/" rel="tag">collaboration</a>, <a href="https://techservices.illinois.edu/tag/intern/" rel="tag">intern</a>, <a href="https://techservices.illinois.edu/tag/it-pro/" rel="tag">IT Pro</a>, <a href="https://techservices.illinois.edu/tag/it-professionals/" rel="tag">IT professionals</a>, <a href="https://techservices.illinois.edu/tag/program/" rel="tag">program</a>, <a href="https://techservices.illinois.edu/tag/success/" rel="tag">success</a></span> </footer> </article> <article id="post-16089" class="post-16089 post type-post status-publish format-standard has-post-thumbnail hentry category-about category-services tag-adobe tag-microsoft tag-microsoft-365 tag-services tag-software tag-webstore"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/08/Screenshot-2024-08-14-at-12.30.24 PM-1.png" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/08/26/helping-students-save-money-on-software/" rel="bookmark">WebStore: Helping students save money on software</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/08/26/helping-students-save-money-on-software/" rel="bookmark"><time class="entry-date published" datetime="2024-08-26T12:25:51-05:00">August 26, 2024</time><time class="updated" datetime="2024-10-01T15:00:41-05:00">October 1, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Author: Melissa SanchezMelissa is a student employee with Technology Services and is a senior at Illinois majoring in Communications. What is the WebStore? The University of Illinois Webstore is an online store run by Technology Services, a part of the Office of the Chief Information Officer, that provides free and reduced-price software to Illinois […]</p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/about/" rel="category tag">About</a>, <a href="https://techservices.illinois.edu/category/services/" rel="category tag">Services</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/adobe/" rel="tag">adobe</a>, <a href="https://techservices.illinois.edu/tag/microsoft/" rel="tag">Microsoft</a>, <a href="https://techservices.illinois.edu/tag/microsoft-365/" rel="tag">Microsoft 365</a>, <a href="https://techservices.illinois.edu/tag/services/" rel="tag">services</a>, <a href="https://techservices.illinois.edu/tag/software/" rel="tag">software</a>, <a href="https://techservices.illinois.edu/tag/webstore/" rel="tag">webstore</a></span> </footer> </article> <article id="post-15710" class="post-15710 post type-post status-publish format-standard has-post-thumbnail hentry category-services tag-canvas tag-outlook tag-technology-help tag-university-email tag-wi-fi"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/08/UI-240514-MH-042-scaled.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/08/23/fall-2024-new-student-it-tips-and-resources/" rel="bookmark">Fall 2024 new student IT tips and resources</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/08/23/fall-2024-new-student-it-tips-and-resources/" rel="bookmark"><time class="entry-date published" datetime="2024-08-23T08:16:12-05:00">August 23, 2024</time><time class="updated" datetime="2024-10-17T16:00:15-05:00">October 17, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>How do I access the Tech Services Help Desks? How do I access my University Email? Why can’t I find my course in Canvas? How do I connect my device to the Wi-Fi? Read more for answers to beginning of the semester FAQ. </p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/services/" rel="category tag">Services</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/canvas/" rel="tag">canvas</a>, <a href="https://techservices.illinois.edu/tag/outlook/" rel="tag">outlook</a>, <a href="https://techservices.illinois.edu/tag/technology-help/" rel="tag">technology help</a>, <a href="https://techservices.illinois.edu/tag/university-email/" rel="tag">university email</a>, <a href="https://techservices.illinois.edu/tag/wi-fi/" rel="tag">wi-fi</a></span> </footer> </article> <article id="post-15944" class="post-15944 post type-post status-publish format-standard has-post-thumbnail hentry category-about tag-tech-services"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/08/UI-240514-MH-048-scaled.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/08/14/who-is-technology-services/" rel="bookmark">Who is Technology Services?</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/08/14/who-is-technology-services/" rel="bookmark"><time class="entry-date published" datetime="2024-08-14T12:59:14-05:00">August 14, 2024</time><time class="updated" datetime="2024-08-22T09:37:03-05:00">August 22, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>Who is Technology Services? Who are we and what do we do for campus? Learn more! </p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/about/" rel="category tag">About</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/tech-services/" rel="tag">tech services</a></span> </footer> </article> <article id="post-15848" class="post-15848 post type-post status-publish format-standard has-post-thumbnail hentry category-services tag-coursera tag-knowledgebase tag-learning"> <div class="uofi-featured-image"> <div class="wp-block-image "> <figure class="alignleft"> <img loading="lazy" src="https://techservices.illinois.edu/wp-content/uploads/2024/08/UI-231010-FZ-058-scaled.jpg" alt="Site Header Image" class="wp-image-50"/> </figure></div> </div> <header class="entry-header il-formatted"> <h2 class="entry-title"><a href="https://techservices.illinois.edu/2024/08/13/technology-learning-resources-at-u-of-i/" rel="bookmark">Technology learning resources at U of I </a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://techservices.illinois.edu/2024/08/13/technology-learning-resources-at-u-of-i/" rel="bookmark"><time class="entry-date published" datetime="2024-08-13T12:27:39-05:00">August 13, 2024</time><time class="updated" datetime="2024-10-01T15:02:01-05:00">October 1, 2024</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://techservices.illinois.edu/author/rschung2illinois-edu/">Ruth Kwak</a></span></span> </div> </header> <div class="entry-content"> <p>The University provides amazing resources so that students, staff and faculty can keep themselves up-to-date on technology resources and developing new skills. Read about some of them here.</p> </div> <footer class="entry-footer il-formatted"> <span class="cat-links">Posted in <a href="https://techservices.illinois.edu/category/services/" rel="category tag">Services</a></span><span class="tags-links">Tagged <a href="https://techservices.illinois.edu/tag/coursera/" rel="tag">coursera</a>, <a href="https://techservices.illinois.edu/tag/knowledgebase/" rel="tag">knowledgebase</a>, <a href="https://techservices.illinois.edu/tag/learning/" rel="tag">learning</a></span> </footer> </article> <nav class="navigation posts-navigation" aria-label="Posts"> <h2 class="screen-reader-text">Posts navigation</h2> <div class="nav-links"><div class="nav-previous"><a href="https://techservices.illinois.edu/author/rschung2illinois-edu/page/2/" >Older posts</a></div></div> </nav> </main> </div> </div> <footer id="colophon" class="site-footer"> <il-footer> <div slot="contact" class="il-footer-contact uofi_address"> <p><a href="https://techservices.illinois.edu">Technology Services</a></p> <p>1211 Digital Computer Lab</p><p>1304 W. 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